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Have us Direct
Connect to your Computer to fix problems or optimize your system!
You never have to leave your home!
We've been helping people with their computers for over a decade. We'll connect directly (and securely) to your Windows computer and help you with your computer problems, set up email accounts, install software, remove clutter, switch out your security programs for more efficiency, optimize your Windows system, and help you solve your computer problems, personally. When we connect directly to your computer - with your permission - you'll be able to watch as we work. We have hundreds of customer testimonials attesting to our service. We treat your computer as if it were our own. We make sure you're happy with the service you receive so you'll tell your friends and family members about us!
Don't have a credit card? No problem!
OUR SERVICE KEYS NEVER EXPIRE! They're good until you use them. You can use them anytime you need help with your computer. Each key can only be used once. Buy your keys now, and use then whenever you need them. Cloudeight Direct Service is available worldwide (English versions of Windows only).
We'll securely and directly connect to your computer and help you with all your computer needs! You can watch as we work on your computer. Telephone support available (U.S. Cutomers only) as required.. We can help you... we guarantee it!
Note: We cannot network computers together as it requires direct hands on for most types of network setup. Also, if your windows update is not working, it is oftentimes a Microsoft issue and eventually is resolved on its own. We cannot make a guarantee on Windows Update issues.
Single Windows Care Service (one
service call )
Don't have a credit card? No problem! Order by regular mail!
We'll fix your computer or we'll give your money back.
We've been on the Web since 1999. And we've been helping people with their computers since we started our online business. Before that we were helping our friends and families with their PCs. We've published a number of computer-help ebooks. We've been publishing computer tips and tricks newsletters since 2001. We've helped thousands of people with our newsletters and ebooks. Now with Cloudeight Direct Computer Care - we are able to help you directly. We guarantee we can help you with your computer needs - or you don't pay a dime. And with telephone support available (when necessary) we will personally work with you to solve even the most complex Windows problems. If we can't help you, you don't pay!
1. Cloudeight Direct Computer Care means we connect directly to your computer. We will connect to your computer directly, only with your permission, to perform services required to fix your computer problems, set up email accounts, install software (with your permission), to clean and optimize your computer, or to perform any services you require or which are necessary based on our assessment of your computer and your requirements.
2. We do our best to keep your data safe. We will create a restore point before we do any work on your computer as a precaution. We will treat your computer as if it were our own, but we cannot be responsible, or held liable for any damage or loss of data. While we will use the utmost care to ensure that your data will be safe - we cannot, nor can anyone, make that guarantee. As always, we recommend you keep a full mirror-image backup (hard drive clone).
2. Cloudeight Direct Care Service Codes never expire - . One code entitles you to one service call. We'll perform the service you've requested to your satisfaction. If you're not satisfied, we'll refund your money immediately, or issue you a replacement key free of charge.
4. Cloudeight Direct Care Service is available worldwide. Telephone support is available to our friends in the USA and Canada only. We use online chat to talk to our customers during sessions - worldwide. Our service is available to those using English-language versions of Windows only. We can help you with: Windows XP (all versions), Windows Vista (all versions), Windows 7 (all versions), and Windows 8 (all versions).
5. High-speed Internet is required. In order to use Cloudeight Direct Computer Care service, you will need a broadband (high-speed) Internet connection such as cable, DSL, FiOS, or high-speed satellite. If you're using dial-up we won't be able to directly connect to your computer to help you.
6. What we can fix. We can help you with almost any computer-related problem. We can help you with software problems, setting up email accounts, and many other things. If your problem is a hardware problem we cannot assist you with that. If we discover your problem is hardware-related we will tell you and give you our advice. And we'll refund you if we are not able to help you. If you have a 2-pack key set, we'll allow you to reuse the key if we find we cannot assist you - or we'll give you a pro-rated refund if you wish.
7. What we do. In some cases we made need to install software on your computer to repair it or optimize it. In most cases we will use freeware programs. If you choose to have us do a complete image-based backup of your computer you will need to have an external or second internal hard drive with a capacity equal to or greater than the Windows drive. You will also need a blank DVD or CD-ROM and a CD/DVD/RW drive (most computers come with this type of drive). There may be cases where there are no freeware programs available to accomplish a repair task - in that case you can either choose to purchase the required program or not. In any case, any additional software required, if not free, is not included in our service. You will have the option of buying the required software or not.
8. We take every precaution to keep your data safe.... but we cannot be responsible for lost data. We take all the steps necessary to keep your data safe including creating a restore point (when necessary) before we begin helping you with your computer.
9. What you agree to: By purchasing Cloudeight Direct Care Service you indicate that you have read and agree to all of our terms and conditions.
Note: We cannot network computers together as it requires hands on for most types of network setups. Also, if your Windows update is not working, it is oftentimes a Microsoft issue and eventually is resolved by Microsoft. We cannot make a guarantee on update issues. We cannot fix hardware issues such as bad hard drives, bad RAM, or bad graphics adapters.
Don't have a credit card? No problem! Order by regular mail!
*Worldwide service available for English-language versions of Windows only. We can help you with all English-language versions of Windows XP, Windows Vista, Windows 7, Windows 8. We can also assist you with iPad and Kindle Fire tablet computers (English-language versions only).
Cloudeight Direct Computer Care ©2011-2014 Cloudeight Internet