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Cloudeight Support Form Important Notice! Be sure you or your ISP do not have a spam filter that might prevent our answer from being received by you. We will NOT log in for permission to answer Earthlink or other permission based mails; you will have to pre-approve our domain so you can receive email from thundercloud.net as well as gmail as our support team uses gmail for many support responses. If you do not receive a response it means you have some kind of spam filter or your ISP has a block, or you simply typed in your email address incorrectly; all Cloudeight mail is answered within 3 to 5 business days. Please click here to go to our online support form. Be sure you have read our Help and FAQ pages first as we will not answer questions that have already been covered! |