Inexplicably Lost Her Favorites
First of all, let me tell you how much I appreciate you and all of the help you
give all of us out here in cyberspace! Here's a question I haven't seen in Info Avenue
before & it sure has me stumped! I have installed Zappit, Email Guardian, Spy Sweeper,
Kerio Personal Firewall, Avast Antivirus, Spam Bully, & RoboForm - all the purchased
versions after trying the free version as recommended by you. Now for the problem, a
few days ago I noticed that my "Favorites" and all of the Funletters that I had
downloaded were GONE!?! I tried to do a system restore to get them back with no
luck. I had several (probably in excess of 25) favorites all categorized in their
own type of folder; and I couldn't guess how many funletters I had installed, but all of
them disappeared. Any suggestions where they went? Thanks again for all you do for
all of us!
Thanks Jane. First we want to thank you for the support you've given us. Secondly,
you're in luck. You have our E-mail Backup
Guardian program installed. And if you've been backing up with it regularly you can
restore your "Favorites" and your "Funletters" in a flash. Just open
E-mail Backup Guardian, click the big "Restore" button, select a backup you made
before your "Favorites" disappeared. Then select the items you wish to restore.
In your case that would be your Internet Explorer Favorites and your
"Stationery" folder (because that's where the Funletters were installed).
For those of you
reading this who don't have Email Backup Guardian installed you can make a backup copy of
your Favorites at any time by following the instructions below:
1. Open Internet
2. Click on "File" (on the toolbar) then click "Import and Export"
3. The Import/Export Wizard appears - click "Next" to proceed (Duh!)
4. Select "Export Favorites" from the menu on the left hand side
5. Click Next
6. Select which Favorites to Export. We suggest you just select the entire
"Favorites" folder as that will backup all sub-folders too.
7. Select the location you wish to store you backup file and give it a name like
8. Click Finish. If your Favorites were successfully exported you'll receive a message
that your Favorites were successfully exported.
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