What to do when Microsoft Security Essentials won’t update automatically

By | October 6, 2012

Linda can’t update her Microsoft Security Essentials

This past Sunday, I received a notice from Microsoft Security Essentials stating my computer might be at risk that it needed updating. Since that day, I have tried to update MSE numerous times but get a reading that it could not install updates because of internet or network connectivity problems. I then used the “help” link in MSE to read about my problem and get a resolution to no avail. I have used MSE for over a year and have never experienced this problem. Can you advise me please?

Our answer

Hi Linda. You’re not alone. This happens to a lot of people — so much so that Microsoft has a special page where you can download the updates manually. And since this recently happened to me too, I had the page handy.

The manual updates worked fine for me and since I did one update manually, MSE has been updating automatically and normally ever since. The following Microsoft KB article applies to Windows XP, Vista and Windows 7 both 32bit and 64bit editions.

http://support.microsoft.com/kb/971606

Be careful you download the correct version for your computer. If you’re not sure if you have 32bit or 64bit, right-click “Computer” (on the start menu) and choose “Properties”. It will tell you if you have 32bit Windows or 64bit Windows.

Here’s the page you need to read and from which you can manually download the latest spyware and antivirus definitions for Microsoft Security Essentials.

One note. There’s a mistake on the page. At the top it says Windows XP, Windows Vista, and Windows 7. At the bottom it says “Applies to Windows 7 Professional”. Don’t worry about that error at the bottom. It’s just Microsoft being Microsoft!

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6 thoughts on “What to do when Microsoft Security Essentials won’t update automatically

  1. Norene Tidd

    My computer doesn’t show 32 or64 bits. I only shows Service pack 3. I would like to update Microsoft Security.

    Please help (& thank you)

    Reply
    1. infoave Post author

      Right-click on My Computer. If you’re using Windows XP and it doesn’t say 32 or 64 bit — then it’s 32bit.

      Reply
  2. Rachel Henderson

    The latest Windows updates, include an update to Microsoft Security Essentials. I’m hoping it addresses this problem of auto updates not working.

    Reply
  3. MrsMo

    is there a link to the microsoft page? i don’t see a hyperlink anywhere to click on. then again, my chrome has been giving me fits since their last ‘upgrade’. LOL

    thanks!

    Reply

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