Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #917
Volume 18 Number 27
May 7, 2021

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #917. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our Website with your friends and family.

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JP has questions about Google accounts.
Google Support doesn't seem to give me a clear answer to the following question. I hope you can give me a step-by-step solution. When I first created an account with Google many years ago I had only one Gmail address. Since then, I added another Gmail account, which is the only one I use now. Is this second Gmail address connected to the original Gmail address, or is it in a separate account? I wish to delete the original Gmail address. If I delete it, will my second Gmail address be also deleted? And if not, how do I transfer any data (especially, my google calendar details and contacts) to my second Gmail address. I'm afraid of deleting anything in Google in case I lose all the information I have on my original google account.

Our answer
Hi JP. Every Gmail address is a separate account -- however you can link email addresses and when you do, Google refers to these as "Connected accounts". If the Gmail address you want to delete is connected to the account you want to keep, you can remove it without losing any data by following the instructions on this Google page. https://support.google.com/audiencemeasurement/usreach/answer/7566703?hl=en If the account you want to delete is not connected to the Gmail account you want to keep, you can delete that Gmail account this way. HTTPs://support.google.com/accounts/answer/32046?hl=en

Also, if you're concerned about losing any Google Account data you can back it up to your PC. Make sure you're logged into the Google Account you want to back up and then click https://takeout.google.com/. You can select what you want to back up (Calendar, Gmail, Contacts, etc.). Google will compile it and send you an email with a link to download a zip file with all the data you selected backed up.

I hope this helps you.

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Janice is looking for her favorite program to resize images.
I have, in the past, had an app to resize photos. It would appear on the drop-down menu. I could right-click and a little box appeared with options. Can you tell me what that was and how I can get it and install it? Thank You. Janice.

Our answer
Hi Janice. There are literally dozens of image viewers and image resizers, I don't know which one you were using. We use Irfanview. It's a great image viewer and it's great for resizing images. We've been recommending and using it for 20years. Way back since the days of Windows 95. You can read more about Irfanview here.

Here is Irfanview's resize dialog. You can see you can set whatever size you want, choose a percentage of the original, choose a preset size, and many more options.

Cloudeight Windows 10 Tips & Tricks

I hope this helps you, Janice.
-----------
Janice wrote back: "Hi TC. Thank you for your reply and thank you for the reminder. I did use Irfanview years ago but had completely forgotten about it! ... Anyway, I will download it knowing that, if you suggest it, it is safe. Your recommendations have been my guidelines since I started at the age of 70 learning to use a computer. I learned a lot from you, and I thank you! Now.... off to get Irfanview! Keep up the much-needed good work! Janice."

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Terry wonders if this is a Microsoft Account scam
Yesterday, while waiting for something to load I noticed a ghost-like text in the bottom right-hand corner of my screen. It seemed to emanate from the Notification icon. I took care of business and then went back to that icon and clicked on it. What opened was a note that informed me I had to confirm my Microsoft Account. That sounded suspicious to me, so I didn't click the button provided. I signed into my account on my own and was confirmed by Microsoft. Then, I turned off my PC. After twenty minutes I started up again and lo and behold, that ghostly image had disappeared and has not returned. I mention this to you in case it was a scam or something dastardly that you might want to warn your readers about.

Our answer
Hi Terry. It's not a scam. I think everyone who's ever signed into Windows 10 with a Microsoft account has seen that same message. It wants you to confirm your Microsoft credentials - whether your need to or not and whether you've changed your password(s) or not.

The messages are usually worded like this...

Cloudeight Windows 10 Tips & Tricks

Cloudeight Windows 10 Tips & Tricks

Note that the dark background is based on your Windows theme, if you use the light theme these will appear faded and "ghostly". These notifications appear just above the Windows clock and will disappear if you reboot, however, in time, they'll reappear until you log into your Microsoft account.

I hope this eases your mind.

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Rita has a problem with her laptop battery charging.
Hi, the little light on the left of my laptop where the plug goes in has been flashing white for a while now. It is normally a steady blue when it is plugged in. I just noticed too that I only have 47% power when it's plugged in. It has been working okay, but I'm wondering why I'm losing power. I would appreciate your help. Rita.

Our answer
Hi Rita. Does your laptop have a removable battery? If it does, shut down your laptop, remove the power cord, remove the battery, and wait a few minutes. Then put the battery back in, plug in the power cord, and then power on your laptop. If your laptop is an HP, see this page for additional suggestions.

I hope this helps you, Rita.

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Jim asks about VPN services.
What do you think about VPN services? I am from Canada and when we travel in the USA, I want to watch my tv shows from home networks, but they are restricted in the USA. Thanks, Jim.

Our answer
Hi Jim. We generally oppose VPNs because people think they protect them from hackers and identity theft- and they do neither. However, for the purposes of accessing websites or web services or streaming TV services and connecting privately from public Wi-Fi, VPNs offer a simple way to do this. But most VPNs charge a monthly fee and if you're only going to using it when you're travelling, I suggest you use a free browser-based VPN.

I don't know what browser you generally use, but CyberGhost offers a free browser extension for Chrome which allows you to choose from a short list on countries (U.S. East, U.S. West, Canada, Germany, Netherlands, and a couple of others) from which you want to appear to be located. It would work well enough for your purpose and you can turn it on and off when you need it. You can get it free for Chrome and Edge here.

If you use Firefox, you can get the free CyberGhost VPN extension here.

There are several other free VPN extensions for various browsers but I'm not familiar with them. I am familiar with CyberGhost because we tested it extensively when Emsisoft was offering CyberGhost free with a promotional offer in which we participated.

I hope this helps you, Jim.

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Fayleen cannot get her new HP Windows 10 PC set up.
I bought a new computer and cannot get it set up. I type in the information they ask for (I think) and they keep telling me it is wrong.

Our answer
Hi Fayleen. What email account are you trying to use it to set up your computer? Do you have the correct password? If you're trying to set up your PC with a Microsoft account, you'll need the correct password for the email account you're using to set up your computer.

If you have no way to access the internet to reset your password, you can set up your computer to use a local account instead of a Microsoft account.

Here's how to set up a Local Account on a new Windows 10 Computer.

Don't be dismayed - there are a lot of steps here but they're easy - just follow them one-by-one.

1. Disconnect the computer from the network.

If you're using an Ethernet connection, disconnect the cable from the back of your computer. If you're using a wireless connection, turn off the adapter using the shortcut on your laptop. If you're using a desktop/all-in-one restart your computer and skip the network connection step.)

2. In the "Sign in with Microsoft" section, click the Next button without specifying an account name.

3. Click the Create account option.

4. Click the "Skip" button.

5. Type in the name you want to use for your account.

6. Click the "Next" button.

7. Create a password for your local account.

8. Click the Next button.

9. Confirm the password.

10. Click the Next button.

11. Select your first security question using the drop-down menu.

12, Confirm your first answer.

13. Click the Next button.

14. Repeat steps 11, 12, and 13 two more times. (When you're done, you'll have 3 security questions & answers).

15. The follow the on-screen instructions to finish setting up your new PC.

One you have your local account setup you can set up a Microsoft account at that time if you wish or just continue to use the Local Account.

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Audrey wants to stop mail from a sender.
I keep getting mail from aol.com and I have never ever signed up. I have not opened them as far as I can remember. What can I do to get rid of these? Sometimes I get maybe 6 and then nothing and then maybe 2 and so it goes on, I have never looked at them or open them so hope I am doing the right thing. Where does this come from?

Our answer
Hi Audrey. I'm assuming you've clicked on these emails and marked them as spam. But if you haven't done that, just right-click on each message from the AOL address and click the octagon icon with an exclamation point in it (on the row of icons above the email). Make sure you do this with all the messages from that AOL sender. If you want to block email from any sender - including the AOL, look at our "Quick Guide to Blocking Senders in Gmail". I hope this helps you, Audrey.

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Cloudeight InfoAve Premium -Tips & Tricks

Get More Life Out of Your Laptop Battery
Windows 10 (all supported versions)

Let’s talk about an easy way to extend the life of your laptop battery. First, we recommend leaving your laptop plugged in whenever possible. But if you need to take your laptop with you when you’re away from home, here’s a tip that will extend your laptop’s battery life and give you more time to use your laptop when you’re not near a power source.

By default, Battery Saver in Windows 10 is set to turn on automatically when your battery’s remaining capacity dips below 20%. But 20% isn’t much to work with if you’re, let’s say, flying across the ocean and your power cord is packed in your suitcase and your suitcase is in the cargo hold.

We have good news for all Windows 10 laptop users. You can manually turn on Battery Saver by clicking on the battery icon in your taskbar and then clicking on “Battery settings”.

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Turn the switch under “Battery saver” on. And while you’re there, it’s a good idea to turn down (dim) your screen brightness a bit.

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How do you know if the battery saver is turned on? It’s easy… just look for the green leaf overlay that appears on the battery icon, see?

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Does Windows 10’s Battery saver work? It worked for us. We tested Battery saver with one of our laptops and we were able to get almost 2 extra hours of life out of our laptop battery.

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How to Pin a Drive or Folder to the Windows 10 Taskbar
Windows 10 (all supported versions)

You can pin a drive or a folder to the Windows 10 taskbar and it’s really easy.

First, let’s pin a drive to the taskbar.

1.) Right-click on the drive you want to Pin to the taskbar and click “Create shortcut”. You’ll get a message that says “Windows cannot create a shortcut here. Do you want the shortcut to be placed on the desktop instead? Yes/No” Click “Yes”.

Cloudeight Windows 10 Tips and Tricks

2.) Go to your desktop and find the shortcut that you just created and right-click on it. In the dialog that opens, click “Properties”. In the “Properties” dialog, in the box next to “Target” type the word “EXPLORER” before the drive letter – make sure you leave a space after “EXPLORER”. (EXPLORER doesn’t have to be capitalized – the case does not matter.) Click “Apply/OK”.  See the screenshot below.

4.) Go back to your desktop and you’ll see that your drive shortcut icon has changed to a folder icon.  Right-click on the icon, and while holding down the right mouse button, drag the shortcut to your taskbar and release your right mouse button.  You’ll have a taskbar shortcut to your drive.

Cloudeight Windows 10 Tips and Tricks

Let’s pin a folder to the taskbar.

Pinning a folder to the taskbar is almost the same as pinning a drive.

1.) Right-click on the folder for which you want to create a shortcut and choose “Send to > Desktop (create shortcut).

Cloudeight InfoAve Windows 10 Tips

Cloudeight Windows 10 Tips and Tricks

2.) Go to the desktop and find the shortcut you just created. Right-click on it and choose “Properties” In the Properties dialog, in the “Target” field, type EXPLORER before the folder location as shown in the screenshot above – make sure you leave a space after EXPLORER. Click Apply/OK.

3. As you did with the drive shortcut, right-click on the folder shortcut on your desktop, and while holding down the right mouse button drag the shortcut to your taskbar and release the right mouse button.

Cloudeight Windows 10 Tips and Tricks

The Results

Now I have a shortcut on my taskbar for my “E” drive.

Cloudeight Windows 10 Tips and Tricks

And a shortcut on my taskbar for my “PDF” folder.

Cloudeight Windows 10 Tips and Tricks

And that’s all there is to pinning a drive or a folder shortcut to your taskbar. 

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Make Text on Windows 10 Easier to Read
Windows 10 (all supported versions)

If you have problems reading text on your screen, Windows 10 has some features you’ll like.

Open Settings > Ease of Access > Display and you’ll see that there are sliders that allow you to increase the size of the text on your screen (without making everything else bigger), a slider to make everything bigger, and a slider to make everything brighter, Plus, you’ll see an option to “Change the size and color of your cursor and mouse pointer” and we’ve covered that here for you. Today, we’re going to show you how to make the text bigger on your Windows 10 computer without making everything else bigger.

Let’s make the text bigger and easier to read on your Windows 10 Computer.

1.)  Open Settings > Ease of Access > Display 

Cloudeight Windows 10 Version 1903 Tips

We love the option to make the text bigger without making everything else bigger; it works very well.

As you can see below you can increase the size of the text by moving the slider to the right. And you can make it smaller by moving it to the left. You can increase the size of the text up to 200+ %. What looks the best to you? Try it and see. As you move the slider, the text in the sample box gets bigger or smaller so you can see exactly what you’re getting.

Cloudeight Windows 10 Version 1903 Tips

Here’s another tip for you:

The fastest way to get to Settings > Ease of Access is to hold down the Windows key and tap the U key. 

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Want more tips, tricks, and information?

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Cloudeight InfoAve Premium -Tips & Tricks

Email Privacy Made Easy

You must hand it to the Swiss. They always seem to stay out of wars, make great cheese, keep a pristine environment pristine, and, of course, to this day, remain the world’s only country that comes so close to being a true democracy. The USA is a republic, but that’s not a bad thing, though.

When it comes to privacy and security, I don’t think anyone would put much faith in the USA … not with such entities as the NSA or CIA.  So, email-based in the USA is always going to be under the scrutiny of the USA, or its agencies. Right?

God Bless the USA, but I’m just talking privacy here! Gmail, Outlook.com, Yahoo Mail – all are based in the USA. So, when you sign up for, let’s say, an Outlook.com account, you have to give them an alternate contact (email address/cell phone number) and all sorts of other information. Like the name of your first-born child. Not really…  just kidding!  The same is true of Gmail and Yahoo.

But now, who would sign up or use a Yahoo account? Only those who don’t care much about privacy or security, right?  I mean, one-billion accounts hacked. They should put up a sign like McDonald’s once did. You remember that sign, the one that said: “Over one-billion hamburgers sold”. Geez! That’s one heck of a lot of cows!  Yahoo should put a sign on its email site that says: “Over one-billion accounts hacked!” Hey, but unlike McDonald’s, at least they didn’t hurt any cows, did they?

Anyway… finally, I’m going to move on.

There a mail service that was started for use by scientists at CERN. [CERN is the European Organization for Nuclear Research, where physicists and engineers probe the fundamental structure of the universe. … The name CERN is derived from the acronym for the French “Conseil Européen pour la Recherche Nucléaire”, or European Council for Nuclear Research.]

Now, you can imagine that many big brains emailing each other about the fundamental structure of the universe are sure not going to want every Tom, Dick, and Harry reading their emails. No sir! They wanted privacy. Heck, they didn’t even want the company handling the email to be able to read what they were writing. Hence, ProtonMail was born. In those early days, ProtonMail was used by fewer than one thousand scientists at CERN, now it’s used by 1 million people.

So, your good old friends at Cloudeight thought we’d try it out and see if it looked like something that would be useful to the average non-eggheads like us. And we were impressed. Once we set up the account and tested it, we found it worked very much like Gmail and Outlook.com (and Yahoo… but why do we keep bringing them up?).

Easy to use means a lot. Cuz, we know if you decide to sign up for a ProtonMail account, you’re not going to want to spend 117.5 hours learning how to use it. Relax friends! Once you sign up for your free account, you’ll be able to start using it right away. It looks and feels like Outlook, Gmail, and…hmmm… Yahoo mail.

And keep this is mine. If you have some top-secret info you want to share with your friends or associates, and they have ProtonMail too, your emails to them will be encrypted end-to-end.

But no matter what kind of mail service your recipient has, if you’re using your ProtonMail account, the mail in your account on ProtonMail is encrypted and safe. Only you can read it – not even ProtonMail’s head honcho (Mr. Proton? What happens when Mr. Proton meets Ms. Electron?) can dig into your email trove and get that secret recipe for guanti, the one your great grandmother from Italy willed to you when she died at age 109 while playing pickleball in the rain with her boyfriend.

And when you sign up for a ProtonMail account, you don’t have to give them anything I tells ya! Nada. You don’t have to give them your name. You don’t have to give them an alternate email address (it’s optional). You don’t have to give them your gender, age, or cellphone number. You don’t have to give them NOTHIN!  

Just pick out a username and password… and sign up. The free account lets you send/receive up to 150 emails a day and gives you 500 MB of storage. That should be enough for most of us to use for sending top-secret, highly confidential letters to our adversaries, cronies, and canoodling buddies.

Keep in mind, ProtonMail will ask for an alternate email address, but it’s optional. The reason they ask for it is in case you lose your password and must reset your password. If you’re not worried about losing your password, don’t give them an alternate email address. Hey! it’s Switzerland, all you dudes and dudettes! You’re free at last!

Here’s some info straight from ProtonMail.

"Swiss Privacy
Data Security and Neutrality

"ProtonMail is incorporated in Switzerland and all our servers are located in Switzerland. This means all user data is protected by strict Swiss privacy laws.

"End-to-End Encryption
Automatic Email Security

"We use end-to-end encryption and zero access encryption to secure emails. This means even we cannot decrypt and read your emails. As a result, your encrypted emails cannot be shared with third parties.

"Anonymous Email
Protect Your Privacy

"No personal information is required to create your secure email account. By default, we do not keep any IP logs which can be linked to your anonymous email account. Your privacy comes first.

"Open Source
Free Secure Email

"We believe email privacy should be available to all. That’s why our code is open source and basic ProtonMail accounts are always free. You can support the project by donating or upgrading to a paid account.

"Easy to Use
Security without the hassle

"ProtonMail can be used on any device without software install. ProtonMail secure email accounts are fully compatible with other email providers. You can send and receive emails normally.

"Modern Inbox Design
Security with Productivity

"The ProtonMail inbox is optimized for productivity. Each detail within our secure email service is optimized to help you better read, organize, and send email.

"Security Meets Modern Design
Our next-generation inbox is designed to help you work faster by being easy to use. The encryption we use to ensure email privacy is completely invisible..."

So, by now, after all this info and yuck-yucks, you’re either interested in ProtonMail or you’re not.  If you’re looking for a private, secure email address for private secret emails, perhaps ProtonMail will be light up your electrons.  If you’d like to read more about ProtonMail or sign up for a free ProtonMail account, just head on over to Switzerland and visit the ProtonMail website.

And as Columbo would say…”Oh and one more thing…” You won’t be able to set ProtonMail up in your email client as you can do with Gmail, Outlook, (and here we go again) Yahoo Mail unless you pay for the premium version. But you can check, send, and read ProtonMail anytime you want for free – using your trusty browser. If you want to upgrade to a paid version and pay monthly, you can do so for about $6 (USD) per month – it’s cheaper if you pay yearly. With a paid account you’ll get more storage, more folders, more emails per month, and not only a YOU@protonmail.com address, but you’ll get a hip and cool YOU@pm.me address … if you like cool hip stuff.

Danke! Merci!

Yay! Reading time is over. It’s time for the pictures!

Cloudeight InfoAve Computer Tips & Tricks

Cloudeight InfoAve Computer Tips & Tricks

Cloudeight InfoAve Computer Tips & Tricks

Cloudeight InfoAve Computer Tips & Tricks

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Cloudeight InfoAve Premium - Essays , Rants, etc.


My Time Machine


It’s just another spring evening in May in the ordinary life of an ordinary old man. It’s just another long walk in the twilight of the day and the twilight of my life. The air is heavy, and I feel a mist in the air but it’s not making my skin wet. The air is cool, but it is so muggy it feels heavy making it more difficult to breathe – there’s a suffocating ambiance about it – if one can call it an “ambiance”. The streets are wet from the rain earlier in the day so that they glisten in the dim twilight.

It will be dark soon, but the route I’m walking tonight is well-lit and quiet, so I am in no hurry. The only sounds are the sound of my steps, cars in the distance, and the cooing of a raincrow that fills the heavy air with a comforting, familiar, nostalgic sound.

Whenever I walk in the quiet dim of twilight my mind drifts and shifts from the present to the past; from my real location to any place I wish. And the raincrow is the key. Seven years ago, I wrote an essay called “Raincrows” and it is one of my favorites because it is an essay that lives not on paper or in digital bits online, but in my heart.

Unless you read that essay or you grew up where folks referred to mourning doves as “raincrows’, you probably never heard of one...

Please read the rest of this essay here

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Cloudeight InfoAve Premium - Back to Basics

My Windows Computer Takes Too Long to Boot!

Quite often, with our Cloudeight Direct Computer Care service, we'll be asked to do a session to fix a slow-booting Windows computer. Many times, we find the startup menu loaded with too many unnecessary programs - and the startup services loaded up with too many unnecessary services. But sometimes, we connect to the customer and do a reboot and we find that their computer is booting in between 2 and 4 minutes. While that may seem like a long time compared to an Android or Apple device, it's about par for the course for Windows. If your computer boots up within 2 to 4 minutes, that's normal. If your computer is taking longer than that then you have too many programs and services starting with Windows, or you have other problems.

While 2 to 4 minutes may seem agonizingly slow when you are waiting for your computer to boot, it's just Windows being Windows.

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OE Classic & Cloudeight
Our newest Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express. Stationery works great!

Read more about OE Classic here!

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Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

OE Classic Email program. The email program that is most like Outlook Express. We can even set it up for you. Get more details here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.

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Windows 10 Customization: Make Windows 10 look and work the way you want it to. Learn more.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #917
Volume 18 Number 27
May 7, 2021 

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