Cloudeight InfoAve Weekly


Cloudeight InfoAve Weekly
Issue #1052
Volume 21 Number 6
December 8, 2023

Dear Friends,

Merry Christmas from Darcy & TC, Cloudeight

Welcome to Cloudeight InfoAve Weekly Issue #1052. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Help us with a small donation!

We gladly help everyone who writes every day by answering their questions and helping to solve their computer problems. Please help us continue to do that!

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!

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Patsy wants to know if she should install Lenovo software
This is the first time I've had anything except an HP computer.  Should I download Lenovo Vantage Dependencies on my Lenovo laptop?   I get pop-ups asking me to download it.  I read up on it on the computer and it advises downloading but your opinion is the one I trust.

Our answer
Hi Patsy. Thanks!  I don't have a Lenovo, but I can tell you what I'd do. Unless it were something I really needed, I would not use it. Most of that stuff computer manufacturers want you to install is bloatware.

To stop the popups, do this: Uninstall the Lenovo System Interface Foundation:  To do this, open the Settings app (Windows + I), go to "Apps", find "Lenovo System Interface Foundation" and click on it, and then click on "Uninstall".
 
We hope this helps you, Patsy.

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Judy says her Gmail page has gotten tiny
Please help. When I checked my email the whole page format had changed. Everything on the page was tiny. I have tried Gmail settings, Gmail help, and even computer settings. Nothing works.  Is there a simple solution? This happened unexpectedly.

Our answer
Hi Judy.  Text size on Gmail is not a function of your computer or Gmail, it's a function of your browser. Since I don't know what browser you use, I can give you an easy way of enlarging text on any page (including Gmail) and enlarging text in some other applications.

Please see our tutorial here, and let me know if that helps you, Judy.
---------
Judy wrote back: "Thank you, you're a sweetheart.  At first, I thought, as usual, I must have not been specific enough.  I use that method all the time when I read articles online.  I never experienced my INBOX being tiny but apparently, it works for browsers too. I know that I can set a certain zoom size permanently and be done with it. I've done it and my inbox was usually at a 125% zoom.  A Windows update changed it. For some reason, updates always seem to cause me a little aggravation but they usually need only a simple fix.  So thanks, folks.  All is normal now and I am one happy camper.  Judy."

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Jeanne says she lost files because of OneDrive
I think I screwed up.   I logged into Microsoft OneDrive for a backup of some of my folders.   Pictures, music, videos, etc.   I thought it was just a backup program but now when I attempt to open my pictures, or animation folder it isn't there.  Only on that one drive and I can't access the pictures I want to include in an email.  Can I get rid of that one drive and get my folders back to where they were before?   Do I have to do a system restore?   Thanks. Jeannie.
Our answer
First of all, you can't lose files by uploading them to OneDrive. OneDrive files appear in File Explorer, the same way files are your computer are displayed. Secondly, a system restore does not restore personal files and folders, it only reverses changes made to your computer (like programs you installed, accidental downloads of malware or viruses, etc.) since the date of the System Restore point you use. System Restore is not a backup system for your personal files.
 
Here's how to download any items you have on OneDrive to your computer and then, when finished doing that, how to uninstall OneDrive.
 
Downloading OneDrive Items
 
Go to the OneDrive website and sign in to your account.
https://www.microsoft.com/en-us/microsoft-365/onedrive/online-cloud-storage

Select the files or folders you want to download.

Click the Download button.

Choose a location to save the downloaded files.
 
Uninstall OneDrive
 
After you've downloaded your files to the folders you want, then you can uninstall OneDrive. Tap the Windows key to open your programs menu. Find One Drive in the menu and right-click on it. Then click "Uninstall".
 
We hope this helps you, Jeannie.

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Scott asks about transferring files from an old PC to a new one
Is a program that uses USB to USB a good way to transfer from an old computer to a new computer? Thanks, Scott.
 
Our answer
A USB flash drive probably won't be large enough to hold all your files. You are going to need a 1 TB hard drive to transfer files from one PC to another. But remember, It's best not to try to transfer programs although some software programs claim they can move programs from one PC to another. We've found that usually does not work out well. It's best to reinstall your programs. As far as moving files from one PC to another, the best way is to use One Drive but that requires you to have a Microsoft 365 subscription ($69.99 / year)  otherwise One Drive does not give you enough space.
 
If you choose to use an external hard drive, here's our tutorial showing the correct way to transfer files from one computer to another.
 
We hope this helps, Scott.

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Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it's only $99 for an entire year.

Get your SeniorPass today for just $99.  It's just like having insurance for your computer - only better!

To learn more about our SeniorPass, please see this page.  

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Cheryl wants to know if her hard drive is an SSD or an HDD
Good morning my wonderful computer Gurus. I hope you and your families are doing well., I was wondering if you could explain (in layman's terms), how to find out whether my computer has an HDD or SDD drive.

The last time I contacted Dell Support, the technician strongly suggested I get the opposite of the one I have (forgive me but I don't remember which one he said I had) I do remember him telling me that after a while, the one I have will start to "slow down" and could eventually cause problems. He also said that if I were to switch, my computer would run smoother. I don't know if this matters or not but I connect to the internet via Wi-Fi; I am not connected via Ethernet.

I purchased my computer in Nov. 2021. It is a Dell Alienware Aurora R12. I am retired and play a couple of online games, use it for email, messaging, and online shopping. It is my connection to the outside world. LOL

Thank you for your time, consideration, and expertise. I appreciate all you do for us technologically challenged senior citizens.  Cheryl.
 
Our answer
Hi Cheryl. Thanks! Here's an article we wrote that will answer your questions about SSD vs. HDD and how to tell which kind of drive you have in your PC(s).
 
We hope this helps you, Cheryl. If you still have questions, let me know. Happy Holidays!

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Debbie made a Gmail app per our instructions but now wants to change it
When you posted "How to make a Gmail App for Windows", I followed your instructions & created it. Since I mistakenly clicked "don't change" when it asked me to, How can I change it so it opens in Chrome? Sometimes I do stupid things before I think!

Our answer
Hi Debbie. You can't make an app you create with Microsoft Edge open with Google Chrome. If you want to do that, then delete the app you created with Edge and follow the instructions on this page.  Google does not call it an app, but a rose by any other name is still a rose.

We hope this helps you, Debbie.
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Yasmin wants to access his home computer while traveling
I've two laptops (1 runs Windows 10 & the other Windows 11), and I would like to be able to access files from either laptop when traveling ( I usually take the one running Windows 11). How can I do that? My second query is do I need to buy 2 subscriptions for Computer Care? Thank you.

Our answer
Hi Yasmin. The easiest way to access your home computer when traveling is to install free (for home use) third-party tools like TeamViewer or AnyDesk on both computers.  Both have features, such as file transfer, remote printing, and multi-monitor support. Both allow you to control the home computer from the remote PC as if you were sitting in front of it.
 
Please note:  Both computers need to have the remote access software installed and an internet connection. To connect the remote computer to the home computer,  the home computer needs to be running and connected to the Internet.
 
Learn more about TeamViewer here and/or AnyDesk here.
 
Our SeniorPass and Annual Service plans are each for one computer. Our SeniorPass is for anyone 55 or older. You can read more about our sale here.  https://thundercloud.net/direct/2018/senior/
 
We hope this answers all of your questions, Yasmin.
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Reg Organizer: Cloudeight recommended and endorsed.

Now available: Reg Organizer 9.31

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 9.31. Works great with Windows 10 and Windows 11!

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10 and Windows 11!

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Cloudeight InfoAve Premium -Tips & Tricks

Control Your Windows Startup Programs Using the Settings App
Windows 10 / Windows 11

Most of you know that you can disable (or enable) the Windows startup program using Task Manager's Startup tab. It's not as robust as some 3rd-party startup programs, but it is capable and can help trim startup programs that can bog down Windows boot time.

But how many of you know that you can enable or disable startup programs using the Settings app? You can - and here's how.

Type STARTUP APPS in the taskbar search and press Enter when you see Startup apps appear in the search results.

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Windows 10 Startup apps

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Windows 11 Startup Apps

To disable a startup program, slide the switch next to it to off. To enable it, turn the switch on.

Some care is required here - you don't want to disable your security program, touchpad, printer, or other startups that may cause you problems. If you do so by accident though, the fix is easy, just come back to Settings-->Apps-->Startup and flip the switch back on.

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How to Change Your Computer’s Name
Windows 10 / Windows 11

All about Computer Names

What’s your computer’s name? Is it something you chose or something the computer manufacturer chose? Whatever your computer name is, remember that computer names are an important part of networking and can make it easier for people to use and manage computers.

Giving computers names makes it easier for people to remember and refer to a computer. Instead of having to remember a long string of numbers or letters, people can simply use the computer’s name. And some people like to give their computers names that reflect their personality or interests. This can make the computer feel more personal. So instead of DELL0x16B, you might want to name your computer Strawberry-Fields or JenkinsFarms – something that means something to you – and something you can remember.

Computer names can be important for networking too, for instance when you are connecting to a shared folder on a network, you will need to know the name of the computer on which that folder is located. If you’re using a remote desktop application, you will need to know the computer name you want to connect to.

There are many reasons why computers have names and we’re going to show you how easy it is to change your computer’s name to whatever you want it to be, whether you’re using Windows 10 or Windows 11.

How to change your computer’s name

  • Type ABOUT YOUR PC in the taskbar search.
  • Press Enter when you see About your PC appear in the search results.
  • Click on the “Rename this PC” button.

    All about computer names - Cloudeight InfoAve
  • In the dialog that opens type whatever name you want for your computer.
    All about computer names. Cloudeight InfoAve

You can use letters, numbers, hyphens, and periods in computer names, but the names cannot contain more than 64 characters.

Hyphens and periods can be used in computer names, but the name cannot begin or end with a hyphen or a period.

The computer name cannot contain spaces.

The name cannot contain special characters, such as exclamation marks (!), question marks (?), quotation marks (“), asterisks, or the at sign (@).

The name cannot contain words that are considered to be offensive or vulgar.

You can name your computer anything you want as long as you follow the rules.

Now you know how to give your computer a name that means something to you.

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A Reminder: Please Be SUPER Careful Whenever You Search!
A Tip for everyone

There are two things you should never search for and those are "support" and "drivers". Many people have gotten into serious trouble by searching for these. The reason? Criminals and scammers know that people will search for things like HP Printer Support, Canon Printer Support, Dell Support, Display drivers, printer drivers, and so on. These search terms are full of danger for you. Why? Because the unscrupulous know you will be searching for these things and will make ad buys on search engines so their scummy ads will show up on your search results. Once you click on one, you could easily find yourself in a trap or worse thinking you’re on a legitimate site when you’re not.

If you need help with your printer, type in the site’s web address, for instance, http://www.hp.com/ or https://www.canon.com. If you need help, click on support, If you need support for Windows, don’t go searching for Microsoft support. Go to www.microsoft.com and click on support.

If you need drivers don’t search for anything using the word drivers. If you have an NVidia display adapter that you need drivers for, go to NVidia’s website. If you need help with a Dell computer, go to Dell’s website.

If you must search for anything having to do with a driver or product support, remember this – only the name before the dot.com or dot.net or dot.org, dot.biz, or dot.tv, etc. in a URL (website address) is the actual domain.

For instance, the following web address is not for Dell support:  dell.support.geeksrus.com.

It is not a Dell site at all – it’s a geekrus site.

Likewise, mircosoft.support.wegotcha.com is not a Microsoft site – it’s a wegotcha site, and if you click on a link like that, believe me, they gotcha!

Let’s take a test:

1.) Which of the following 3 URLs belongs to Microsoft?

A. microsoft.support.com

B. support.microsoft.com

C. .microsoft.windows-support.com

Answer? Only “B” is a Microsoft Site.

2.) Which of the following belongs to HP?

A. hp.com

B. support.hp.com

C .hp-drivers.softonic.com

D. hp-printer.drivers.com

If you said “A” and “B” you’re right. Both A and B are HP sites. C and D are not. If you learn how to read a URL you’re on the way to safer browsing – and searching.

Be careful what you search for and learn how to read URLs (Web site addresses). Always pay attention to the words/names right before the dot com, dot net, dot. org, etc. in a URL (website address). 

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OE Classic & Cloudeight

THE ONLY CLOUDEIGHT-ENDORSED EMAIL PROGRAM

OE Classic is the only Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express!

If you're looking for an email program that feels familiar and works much like Windows Mail & Outlook Express, OE Classic might be exactly what you've been looking for!

Read more about OE Classic here!

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Cloudeight InfoAve Premium -Tips & Tricks   

Over 1000 Free Christmas and Holiday Fonts for You

Merry Christmas!

Christmas Day is on the way – it will be here sooner than you think. If you’re making special Christmas cards, Christmas graphics Christmas gift tags, place settings, or other Christmas projects, you might be looking for Christmas and seasonal holiday fonts.

We’ve got you covered! We found over a thousand free (for personal use) Christmas and holiday fonts you can download and use right now.

Above: Christmas fonts from dafont.com.

The three Christmas and holiday font collections we’re featuring today contain a plethora of styles and designs, so you’ll find just the right fonts for your projects.


Above – Christmas fonts from Fontspace…

1001 Fonts - Cloudeight InfoAve
Above: Christmas Fonts from 1001 Fonts…

No matter what type of Christmas/Holiday fonts you’re looking for from script to decorative, you’re sure to find them on our two site picks.

There are a lot of fonts sites but sadly, many of them like to play games – some even try to get you to install malware or software you don’t want or need. The two sites we recommend do not play games and when you download the fonts you get the fonts and no malware or sneaky bundled software.

Almost all (but not all) the fonts on our three site picks are free for personal use. But there are a few you’ll find that are trialware. donationware or shareware… check the text file that comes with the font before using the font.

Check out dafont.com’s Christmas fonts

Check out Fontspace’s Free Christmas Fonts

Check out over 900 Free Christmas Fonts at 1001 Fonts

 

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Help us with a small donation!

We gladly help everyone who writes every day by answering their questions and helping to solve their computer problems. Please help us continue to do that!

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!

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Cloudeight InfoAve Premium - Essays , Rants, etc.

36 Minutes… and Counting

The older I get the more skeptical I get. I can’t help it. Once you’ve seen it all before, you’ve seen it all before and it gets harder for hooligans to pull the wool over your eyes. If you’re younger than sixty, you won’t get this, but, trust me you will. There are so many things going on in the world today… I sit here and roll my eyes. If I say “rolling my eyes” everyone knows what that means. It’s the universal sign of incredulity. I spend most of my time being incredulous. And I write this with an incredulous gasp.

How did the phrase, “rolling my eyes” come to mean what it does? How did “with a grain of salt” come to mean what it does?

The pandemic of 2020+, the crazy political scene, and several other things have caused me to stop watching the national news. Whatever happened to Huntley & Brinkley? Walter Cronkite? Whatever happened to the news? Anyway, I stick with my local news where I can actually get the news, and hear about lost puppies, firemen, and community picnics, and not somebody trying to tell me what to believe. Reminds me of the Rolling Stones song…

Read the rest of this essay here.

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Senior Pass + Hotline

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it's only $99 for an entire year.

Get your SeniorPass today for just $99.  It's just like having insurance for your computer - only better!

To learn more about our SeniorPass, please see this page.  


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Cloudeight InfoAve Premium - Back to Basics

Oh! You have so much desktop clutter

We have seen a lot of desktops. And we know that many of you have dozens and dozens of icons on your desktop. All of us have been through that.  As soon as we start using Windows, we realize that the first thing staring us in the face when we start up our computers is the desktop. So it's hard to resist putting everything on the desktop that you use or think you're going to use often. The only problem with that is - eventually your desktop will be covered with icons and you'll find yourself searching through dozens and dozens of icons looking for something.   And we know that it's sacrilege to even try to get you to remove any of those icons. They're there for a reason, right?

Well, if you don't want to remove them, how about organizing them? Create folders on your desktop and drag your icons into the folders.  Let's use an example of photo editors and image viewers. Let's say you have icons for PaintShop Pro, IrfanView, FastStone Capture, Aunt Tilly's Amazing Image Enhancer,  Starglaze Photo Bleater, and  RedEye NoMore.  They're all related to graphics in one way or another. So why not make a folder and call it Graphics programs and drag all those icons into that folder? Just with one folder, you have cleared 7 icons from your desktop and yet they are still right there when you can find them.

And what about all those website shortcuts you have on your desktop? Make a folder called "Website shortcuts" and drag all of them into that folder.

You get the idea, right?  So just think if you made 6 folders and moved 7 icons into each folder, you'd clear 42 icons from your desktop.  Yet you'd still have easy access to them, because, after all, they are still on your desktop... right?

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Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight-endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, and anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner - it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here.

SeniorPass - One year of Cloudeight Direct Computer Care - unlimited sessions! Get more information here.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Happy Holidays & Merry Christmas!

Darcy and TC
Cloudeight InfoAve Weekly - Issue #1052
Volume 21 Number 6
December 8, 2023 

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