Cloudeight Direct Computer Care SeniorPass

A very special deal exclusively for
our friends age 60 and over!

With our Cloudeight Direct Computer Care SeniorPass you'll get one full year of unlimited computer care and repair for just $99.

SeniorPass is valid for unlimited computer care & repair for 365 days starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

It's just like having insurance for your computer. And talk about affordable! SeniorPass is available for just $99. With SeniorPass You can get help with most any computer problem whenever you need it. We're here to help you.

Cloudeight Direct Computer Care
SeniorPass $99
For our friends age 60 and older!

Your SeniorPass Includes:

  • Unlimited care and/or repair sessions for computer problems/repairs, to include:
    • Slow startup or errors
    • Adware/Malware or Trojan/Virus and rootkits removal and uninstall of any questionable programs
    • Computer freeze ups
    • Computer running slow or recurring error messages
    • Browser problems, pop-ups, search or start page hijackers
    • Troubleshoot and diagnose hardware issues 
  • Configure Windows Settings with first service call, to include system optimization, configure startup/services and cleanup of clutter and junk files., to include system optimization, configure startup/services and cleanup of clutter and junk files. Check System Restore and make sure it's set up correctly.
  • Up to three Performance Tune-ups if needed while SeniorPass is active.
  • Computer Checkups - Your Cloudeight Direct Computer Care Season Ticket entitles you to 3 general computer checkups per year.
  • File History Backup - If you are using Windows 8.1 or Windows 10 and you have no other backup set up, we will check your file history backup to make sure it is set up. Note: You must have an external hard drive attached for File History to work correctly.
  • Diagnose and fix computer errors before they become major problems
  • Priority scheduling for service calls so we can get your computer serviced as quickly as possible.
  • Email Support - Got a Question? Let us know.. and we'll help you.

Additional Important Information

Special Circumstances:

If your computer can only be fixed by a re-install or recovery of Windows, we will provide written instructions on how to do this. Once you've done the reinstallation and/or recovery, we'll reinstall your security software, configure it and check things over for you. to make sure it's optimized for best performance. This is included with your SeniorPass.

The following services are NOT included with your SeniorPass:

  • Hardware setup or replacement
  • Home Networking.
  • Email setup
  • Windows Update problems.
  • We do not install third party software programs or provide troubleshooting for third-party programs. We do install, configure and provide help with Emsisoft and also offer free installation and a free 90-day license for Emsisoft is included with our Cloudeight Direct Season Ticket Annual Service Plan.
  • We do not provide software training lessons.

Questions? Comments? Contact us!