Cloudeight Direct Computer Care

Actual Customer Testimonials about our Cloudeight Direct Computer Care Services:

I also want you to know that our services are great, especially for us “Old Ducks” that are 70+.Didn't have to leave my house....no taking anything to anyone and waiting several days. Just sit back and watch..... THANK YOU! and thank you to all of you that keep the news letter going.

Darcy again has worked her magic. She took off the free AVAST that the Geeks had put on a couple of weeks ago. Prior to that I had MSE. She installed the Emsisoft. With all of the protection that I thought that I had, Emsisoft picked up a lot! I believe that it took longer to get the AVAST off than she had anticipated. It had secreted itself so deeply into my computer. She really did a thorough job. She even went into Safe Mode to ensure that everything was correct! Thank you, Darcy!

I've just finished a session with TC putting my windows mail back on my windows 8 computer plus start button and start menu. What can I say that has not already been said many times about you people, you are a pair of gems. Thanks again TC I've now got my sanity back! Dennis

Thank you for helping me with my laptop, which turned out to be an issue of just connecting to your wonderful service first. My download speed was so slow i couldn't even get the assist program. You helped me to sort that out, and discover that i was not getting the speed from my provider that i should be, and we finally managed to get together. You are awesome, and oh so patient. thanks, Sue from Australia

Had a computer care session today with TC, Great experience! I would recommend every one buy one or more computer repair keys. Had lost my internet explorer, Tc got it working again plus everything in my computer is working better and faster. Just a awesome service! Saved big bucks! Cloudeight forever.

You and TC have done so much for me during all the years I have been a member and I appreciate it very much and thank you for your generosity. I wouldn't have been able to do very much without you. Thank you again and love you lots. Dorothy.

After using your computer care service and reading your article in the last newsletter, I became aware that my ISP was not providing the speed i was paying for,. After complaints and negotiations they have given me 2 months credit, and i am waiting to be transferred to a speedier line. I would have kept putting up with this and not even know without your expertise. Love you guys, never go away. Susanne, Australia

Hi Darcy, My husband & I thank you so much for having the patience to deal with all his computer issues. Dealing with a PC that was so slow must have been almost painful for you. There would be days that my husband got so frustrated I almost wanted to hurl it out the window myself. I tried to clean it up a little prior to his Cloudeight Direct Care Session by installing Revo Uninstaller to remove some unused programs and Registry Commander. However, my knowledge of where else to look for other things that might be causing the problem is limited. As we watched you "clean up" we were trying to pick up any tips that might be helpful to us in the future, but with those bionic fingers of yours it wasn't that easy! In any case, thanks again and may you and TC have a truly wonderful Thanksgiving. Our best, Bob & Gail

Darcy - Thanks for the clean-up today. My computer seems to operate faster. Your services were great. The chat session answered my questions and I feel much more secure. Thanks again, Curt.

Talk about being impressed: Not only did TC work on my computer this morning, but he had two other sessions going at the same time...all to help out EB who asked him to cover for her. Talk about multi-tasking at its best! He successfully completed everything I asked off him as I'm sure he did the other two sessions, too. I asked for WinMail to be re-installed on my computer after up upgraded to 8.1. In addition, I am now able to watch movies on my laptop again with the download & installation of Video LAN. Great job TC, as usual and thank you again!!! Jane

As a keen PC user, but with limited knowledge, I have been struggling to understand the complexities of Windows 8. Darcy has just spent some considerable time with me, sharing her considerable expertise with infinite patience. It is not the first time I've seen her weaving her magic spells over the keyboard and the result has been that my confidence has been given an enormous boost.. I would recommend anyone to avail themselves of this excellent service. - if you have a question Cloudeight has the answer. Thank you EB and TC.

I want to tell everyone that if they need some computer repair or just optimizing your computer, get one of those Repair Keys. Darcy was amazing with my computer. I watched her work for a few minutes, then I had an appointment to go to. Darcy continued to work at my computer while I was away from it. When I got home I had the best email in my inbox, saying my computer was done/running great. Wow, what a nice thing to come home to. Thank you again Darcy. You definitely are good at what you do. I'm glad to know you are there when I need you. I will be getting another repair key to have on hand.

Just wanted everyone to know that I was having a problem with pop-up ads and some other issues that were either slowing down my computer or even at times I would get the dreaded black screen. Lucky for me I have Cloudeight Direct Care service. Darcy came to my rescue and after a short period of time had my computer in tip-top shape. I urge everyone to purchase the repair keys. They are so inexpensive compared to taking the computer into the shop. And as a bonus you will love working with Darcy. She is wonderful and oh so smart. Thank you again Darcy. You're my hero.

I'm so glad, that I bought some extra keys, as I had Darcy's help with my computer today. She cleaned up all the garbage, and put up some buttons for easy access to some programs for me. I intend to buy some more keys soon, in case, I will need them in the future. Thanks so much, Darcy, for all your help today! TK


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Greetings from North Central Ohio! I just wanted to take a moment to thank you for the recent Direct Care session I had with T.C. My computer has been in great working order ever since. This new service you guys have started up just blows my mind. What an excellent idea. There is definitely a need for it & if there are others doing it, I sure haven't heard of them yet. I'm sure they would be charging much, much more anyway. In this day & age where EVERYONE is trying to get our every last dollar, you are a refreshing change & give me hope in humanity. Good people are still out there & I am proud to have been with you from the beginning! Thanks for all the invaluable information you provide. Linda

I would just like to say a big thank you to Darcy for fixing my overworked computer!! WOW! it is great now. Purrrring away nicely! I have been a loyal follower of your news letter for years and have bought many of your products. I have never been disappointed. I hope you will continue your wonderful work helping and informing us all of the pit falls to be aware of in the internet. You are both great and I look forward every week to the news letter. Thank you. Cheers, Vairi

Thanks a million, I owe you big time! Judi

They really do care AND know what they are doing! This is an awesome fantastic service! I can not Thank You enough. I believe in miracles :) Have a great day, thanks again TC and DARCY, Best wishes.... Sharon (Canada)

A big thank you, TC, for your patience in my first time using online computer maintenance. Once we finally connected it was very interesting to see you move quickly into my hard drive and check it out for any problems. I live in a small rural community in southern Alberta, Canada, so it was nice to have this service performed from my home and not to pay an enormous price for the service. I have been a subscriber to your newsletter for several years and rely on you for accurate computer information. Thanks, Gayle.

For weeks I had been struggling to understand why I kept getting errors on certain pages that I was trying to access. Thought my problem was either flash or java but as it turns out it was my browser IE8. There were errors on those pages. TC was very friendly , courteous and patient. He tried everything as I watched and fixed what he could and made me understand what I could do to avoid those errors and still access those certain pages. This service was well worth the cost and I would use it again if need be. A person can't go wrong using this service and I encourage anyone with computer problems to contact them.

I have noticed a big change in this machine so far -- a big change for the better. Thank you so much again and I will tell everyone about the good you did for me. My son has seen the good you did for me and he was impressed too. So Keep up the good work. Till your better paid, thanks so much, Larry

Thanks for lending your assistance in solving these issues to my entire satisfaction, including the answers you provided to a number of questions raised during the session. I will not hesitate to use your services again, if needed, and also I would happily recommend your services to any of my friends, or family members. Regards, Marinus


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Patricia R.

TC you were just wonderful taking care of my computer problems, both real and imagined by me. Thanks so much for getting me squared away with my backup. My issues seem minor now that you have explained things to me. The patience you show is tremendous. I am sure some of us have what we presume are insurmountable problems when in fact they turn out to be minor concerns and fixed so easily. I will continue to recommend you, your site and your services to everyone I know. I am a Lifetime subscriber and have been touting your praises for years. Thanks for being there for all of us that like the straight answers to our concerns. Keep up the good work and may you and EB have a wonderful holiday season...Judi

Thanks to TC for the great service I received today with the Direct Computer Care! I was a little scared when we could not chat but happy with the outcome that was achieved! Great service - thank you for this product!

I have used Cloud Eight Direct Computer Care three times . I have been very satisfied with every aspect of the procedure. I would highly recommend it! Helene

Just finished a session with TC..Have to tell all, this is service to the max..questions were answered, adjustments and checkups. You cannot beat this anywhere at any site, money well spent and attention to "your" main usage is obvious..and that is comforting to see that mouse going everywhere to make one's computer a fun endeavor again. Many thanks and Santa will visit Cloudeight soon! Thanks guys..Jerry

Gay

Thanks again! I couldn't imagine allowing someone to work on my computer that I did not trust. I have to thank Cloud 8 for the many years of good, impartial advice.

Thank you so much Darcy! My husband's computer was running with only 33mb of RAM available. It is an older computer running XP. It was so slow and he relies on it for his business. When Darcy was done, he had over 300mb of RAM available and his problems were taken care of. He did not even realize that he had two antivirus programs installed! Nor did he know that he had a bunch of other useless programs downloaded. He just expects the computer to run like always without having to do anything. Needless to say, he is very pleased as well. Thank you again.

I was expecting to be online for a couple of hours but in less than 20 minutes I was checking and the problem was gone. I was able to see what was being done at all times. I will use them again when I have a problem. I could not be happier than I am now.

Thank you, Darcy, for your diligent and friendly help with my computer. Your service is so complete and so simple to use. We were on the computer for a little more than an hour and the time quickly slipped away with no stress at all. You are delightful to work with. Wishing you both the very best with your company. Katherine

Irene B. — a very satisfied Cloudeight member since the beginning.

I want to say thank you again to Darcy for working on my computer. After she got it to run faster, I got through my email like a shot. Two hours later I had another problem, a rogue popped up on my screen. They wanted me to connect to get rid of the garbage. I finally decide to see if a Restore Point would get rid of it. It did, and hasn't come back. I still had another problem, Darcy put my email on Outlook Express and I could no longer read my email. I sent a note to Cloudeight to let them know what happen and Darcy again gave me her time to restore Outlook Exp. I am back able to read my email a little faster thanks to her. I will recommend you guys anytime. Thank you Jean

Oh, how can I begin to thank you for your expertise, patience, kindness, etc., etc.!!! You took hold of the cursor of this older woman and relieved here of SO much stress. It is my plan to email everyone on my Address Book to tell them of your wonderful service & at an affordable price. I can't thank you enough, but think I will buy a couple of Keys to keep on hand in case I have trouble. Some of my print is smaller than it was & I'm not sure why; but I no longer have the "tiles" to bother with. Jut thank you, thank you, thank you for making this person's life easier; I really don't know how I would spend my days if I didn't have my computer!

WOW! is all I can say Darcy about our session yesterday. It was fantastic to just sit back and watch you work on my PC and with such speed. I have been with you guys for many years and just hope the good Lord sees fit to give all of us many more to enjoy your friendship and expertise. My very best to you both. Olive

Mhairi

My computer is sure to run even better now. It was money well spent for a great service. Thank you TC.

I took my computer to a local computer shop, they gave me and estimate of $175 to repair my computer. I took my computer back home, purchased a Cloudeight Direct key for $59 and let them go to work. In less than 90 minutes they had my computer running like new again. I saved over $100 and my computer is running great. I am a VERY satisfied customer! I highly recommend your service! Thanks, Robert.


... And we have hundreds more emails just like those above -- we we say we can fix your computer, we mean it!

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