Cloudeight InfoAve Weekly |
Volume 18 Number 15
February 12, 2021
Welcome to Cloudeight InfoAve Weekly Issue #905.
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subscribing and for being a part of our Cloudeight family. We appreciate
your friendship and support very much! Please share our
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Our newest Cloudeight Endorsed Email Program - Very Similar to Windows
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Read more about OE Classic here!
Sandy is worried that the blazing speed of fiber optic cables
will burn up her computer
I have a Dell Intel Core 13. 1T memory In April it will be 5 years old.
Our phone company is putting in all fiber optic lines and going to hook
up to my house/computer. I was wondering if this would burn up my
computer. One of my friends said that it would burn up the hard drive.
Is that true?
Hi Sandy. Your friend is wrong. It's absolutely, positively, NOT true.
If fiber optic cables burned up computers, half the world's computers
would be burned up by now. And all of Amazon's and all of Google's
servers (which are just specially configured computers) would be burned
up. Fiber optic cables can carry more bandwidth faster. They deliver
greater speeds and extra bandwidth; they don't deliver heat.
Sandy wrote back: "Thank you so much. Oh, what a relief. I have to quit
listening to some of these people. I'm glad I know I can come to
Cloudeight. Thank you, Sandy."
Mona has four email addresses and needs help sorting them out
Here I am again... I have 4 email addresses (Google), keeping business
and personal accounts. Because I spend time moving from one Google
account to another and trying to help my husband who doesn't like
computers. Is there any way that one login will open the four accounts
and keep them open until I physically close them? It would be so much
easier than having to log in every time I have something to do on a
Hi Mona. The easiest option is to use a mail program like OE
Classic, as all four accounts can be setup in the program, and all four
will stay separate. Here is info page if you are interested in that
see this page.
Another option, is to setup each in a different browser, i.e.., Edge,
Chrome, Firefox. But still requires a lot of clicking.
You can also open each account in the browser's Incognito mode, also
called In-Private mode/Private mode depending on the browser.
The third option is to have one Gmail account check the other three and
creating a label to keep them separate. You should also set up the main
Gmail account to send from any of the four when replying. This is an
option in Settings for Gmail.
We hope this helps you, Mona.
Candace can't find our article about or recommended YouTube
Hi there. I must have accidentally deleted the link you gave me for
saving You Tube videos. Could you please send it to me again? In
addition, would this link work with Facebook videos as well? Thanks
Hi Candace. Here's the article you're looking for.
According the developer of the program, it works with YouTube, Facebook,
Vimeo, DailyMotion, Tumblr, Flickr, TikTok and more.
We hope this helps you, Candace.
Earla wants to know what's using up her bandwidth
am using Networx to monitor my internet connections. Today I was
receiving warnings that 200 MB/per min were being uploaded and shortly
the DL registered 2.62 GB used - it had been around 1.5 GB when I
I just shut off my Turbo Hub to stop it. Is it possible to find out what
(program?) specifically was suddenly using so much data?
I went to Windows Update to see if it registered anything new but saw no
indication of something being interrupted if it was. Couldn't see
anything within Networx topics that helped.
I sure would appreciate your thoughts on this because it does happen
from time to time and I am on a limited data usage plan. I usually
figure it is a windows update. Thanks in advance for any ideas.
Hi Earla. I had to look up "Networx" to find out what it is. I found
that it measures your bandwidth consumption.
Windows 10 does that automatically, so there's no need to use a
3rd-party program. Windows Update uses bandwidth when it checks for
updates and sometimes it downloads updates I've never used Networx so
I'm not sure why it's not showing you exactly what is using your
if you read our article here, you'll see that Windows 10 keeps track
of your data usage and shows you exactly what's using the most bandwidth
(and the least bandwidth). If you follow the instructions in that
article, you'll be able to see what is using that much bandwidth.
I hope this helps you, Earla. If not, just let us know.
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Penny wants to download plain color desktop backgrounds
Can you suggest a website where I can download plain backgrounds for my
desktop. I would prefer soft colors and no images. Thanks, Penny.
Hi Penny. You don't need to download plain backgrounds. Since you're
using Windows 10, you can make your desktop background any color you want. Here's how:
1. Right-click on an empty space on your desktop.
2. Click Personalize
3. Click on Background in the menu on the left.
4..Under Background, click the down arrow to reveal the choices...
"Pictures", "Solid Color", or "Slideshow".
5. Click "Solid color"
6. When you select "Solid color" you can select one of the colors
showing. Or you can choose any color you want by clicking on the + sign
next to "Custom color".
7. After you click Custom color you'll see. Use the slider and the
circle to choose any color you want.
8. And if that's not enough color choices for you, click on the down
arrow next to "More" and you'll see this...
This dialog allows you to choose a background color in several other
In short, you can choose any solid color you can imagine using this tip.
Kathy says Google's Results Previewer was working fine but not
Up until the recent Google update, I was successfully using
Google's Results Previewer. Now, I rarely get a preview, despite their
advice to " try clearing your cache". I uninstalled/reinstalled 3 times
--- still the same problem. I have the latest versions of Windows 10 &
Google Chrome. Any suggestions? Kathy.
Hi Kathy. Google Results Previewer is not a Google product; it is a
Chrome extension and one I'm not familiar with. Did you try removing the
extension, restarting Chrome, and reinstalling the extension.
Here's a link to reinstall the
If that does not work, try contacting the developer at
I hope this helps you, Kathy.
Melody wants to restore files from her Ashampoo backup
My old windows 7 pc finally died. I had Ashampoo backup installed. I now
have Windows 10 PC and would like to restore my music files.
I reinstalled Ashampoo Backup and configured it to create backups, but I
can't figure it out how to restore my music from my backups.
Could this be done with a repair key? Thank you! I have been with you
for years and have learned so much!
link to easy instructions for recovering files and folders from
Ashampoo backups. This article shows you step-by-step how to
recover your files and folders from your backup.
We no longer support Ashampoo Backup. We are currently recommending
using Windows File History for backups. But if the Ashampoo article
doesn't help you and you find you still need help recovering your music
files, just let us know.
Attention Cloudeight SeniorPass Holders! Announcing our new
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have a Cloudeight SeniorPass? It's a great deal. Learn more here.
During this global crisis, we are offering a special telephone hotline
service to all SeniorPass holders. There are reports of many COVID19
scams targeting seniors. If you are approached by a scammer or encounter
something suspicious, you can use our hotline to discuss your situation
with us. We check into it for you and do all we can to help you.
If you currently have a SeniorPass, all you need to do is contact us.
Send us your telephone number and a brief message describing your
problem and we'll call you back during normal business hours.
If you don't yet have a Cloudeight SeniorPass and you'd like to know
more about our SeniorPass,
please see this
Please note: Currently, our telephone hotline
service is only available to SeniorPass holders in the United States due to international
Hover Over Links Before You Click
A tip for everyone
One of the tricks scammers and other miscreants use is to disguise
links, either with text, or a link that looks safe but isn't. We have
said many times that it's really important that you think before you
click. One of the things you need to think about, is counterfeit links -
that is links that look safe or text that disguises the destination of
the links. By hovering over a link, you can see the real deal - the real
link - uncloaked and not disguised.
But it recently came to our attention that some folks, when they hover
over links, don't see the "real" URL to which the link will take them.
It seems so simple, we simply forgot to tell people where to look to see
the real URL.
In order to make sure everyone knows how to reveal the real URL by
hovering over any link, we made the animation above. You can watch as
the mouse pointer hovers over the link and how the actual URL is
displayed at the bottom left.
This is an important tip - it is a fundamental tip that can help you
stay safe on the Web. And remember - always THINK BEFORE YOU CLICK!
How to Put Your Favorite Websites on Your Desktop, Taskbar, or
Windows 8.1 and Windows 10 and Google Chrome or Microsoft Edge browsers
Note: This tip was written for the Chrome browser on Windows 10 (any
version). We’ve also added instructions for Microsoft Edge
users. If you’re using Firefox, IE, Opera or other browsers, you
can drag the URL from the address bar to your desktop.
If you use Chrome and you’d like to put a shortcut on your desktop or
taskbar to Facebook, Gmail, Outlook.com, Twitter, Cloudeight InfoAve or
any of your favorite sites, it’s super easy to do.
In Chrome, visit the site you want to create a shortcut to. Click on the
settings icon (3 vertical dots) at the top right corner of Chrome.
Click “More tools” then click “Create shortcut…”. That’s it!
For this tip, I’ve added three of the sites I visit most often:
Outlook.com, Gmail and Cloudeight InfoAve…
And there they are. I named them as I wanted – but you can leave the
names as they are or change them to whatever you want by right-clicking
on the file and choosing “Rename”. (Listen… do you want to know a
secret? if you awant fast, easy way to rename a file or folder,
highlight it and press the F2 key.)
Now if I want any of those shortcuts on my taskbar, all I have to do is
right-click on one and choose “Add to taskbar”. See?
I’ve added Cloudeight
InfoAve Tips & Tricks web site and the Gmail account I used most to
my taskbar. It’s quick and easy. Try it! You can also right-click on the
shortcut and choose “Pin to Start” which pins the shortcut to your
Windows 10 Start menu.
Here is our InfoAve site on my Windows 10 Start menu.
If you’re using Edge on Windows 10 you can do this. Click on the
3-horizontal dots "hamburger" icon in the top right corner of Edge.
Scroll down the menu that appears and click "More tools". You can then
select "Pin to taskbar" or "Pin to Start".
The FAST Way to Check Your Internet Speed & More
All browsers, all operating systems
A while back, I had some internet
connection issues and my ISP recommended I use Ocala Speed Test
to check my Internet speed. But Speedtest.net has so become
overgrown with advertisements and extraneous stuff. The
Speedtest page is too cluttered. I don’t like clutter. I want to
see my Internet speed, not a bunch of other junk.
About the time I was haggling with my
ISP over my Internet connection speed, we found a site that is
as accurate as Speedtest, but without all the clutter and page
detritus. It’s called
FAST.com and that it is. Whether your Internet connection is
fast or not, FAST can tell you.
FAST is owned by Netflix. Whether that’s a good thing or a
bad thing, depends on how you view Netflix. One good thing about
Netflix owning FAST.com is that they don’t need to cover the
page in ads, they just raise the price of Netflix
Seriously –The next time you want to
check your Internet speed without viewing a bunch of
advertisements and other page clutter, try checking your
Internet speed at
What can I say? My aging eyes have no problems reading that.
And though that’s only my download speed, it’s what most of us
want to see when we want to know how fast our internet
But if you’re the kind who yearns to know more, no problem.
Just click “Show more info”.
You’ll see my download speed is 70-73 Mbps and my upload
speed is 9.8 Mbps. My speed is supposed to be 100 Mbps,
according to my ISP. However, my router is in a corner room of
my house, quite a distance from the laptop I’m using. If I had
more motivation, I’d move the router to a more central location
and then I’d get speed closer to the 100 Mbps speed I’m paying
And now some words from FAST.com…
What is FAST.com measuring?
FAST.com speed test gives you an estimate of your current
Internet speed. You will generally be able to get this speed
from leading Internet services, which use globally
Why does FAST.com focus primarily on download speed?
Download speed is most relevant for people who are consuming
content on the Internet, and we want FAST.com to be a very
simple and fast speed test.
What about ping, latency, upload and other things?
When you click the “Show more info” button, you can see your
upload speed and connection latency (ping). FAST.com
provides two different latency measurements for your
Internet connection: “unloaded” and “loaded” with traffic.
The difference between these two measurements is also called
About Mbps and MBps
For the record, Mbps is different from MBps. Mbps is
“Megabits per second” not “Megabytes per second”. So, what’s the
difference? We are thrilled you asked:
A Megabit is one-eighth as big as a Megabyte. This means that
to download a one MB file in one second you would need a
download speed of 8 Mbps.
Just remember that Mbps means megabits per second – not
megabytes per second.
But let’s not get all caught up in this
stuff. The next time you want to check your Internet speed
just go to
www.fast.com – and you’ll see how fast (or slow) your
connection really is.
Don’t be afraid to call your
Internet Service Provider (ISP)
And if you think your speed is slower than it should be
considering the big bucks you’re paying your Internet provider,
call them and ask them what speed you’re paying for. If your
speed is not up to snuff, have them check your lines and
equipment. Most ISPs will do that for you free of charge.
Want more tips, tricks, and information?
We have thousands of Windows tips, tricks, and more on our InfoAve web site.
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You’re Getting Old
We’re all getting old. I was going to use EB as an example for this
article, but one shouldn’t pick on his elders. So, we’ll leave EB out of
When my dad was in his 80’s when I asked him how he was doing he
would say, “I’m still breathing. It beats the alternative.” I’m not
exactly sure how he knew what the alternative was or what it offered,
but I’m not oft inclined to engage in philosophical or religious
Anyway, all of us are getting old. But I’m sure you never realized
how old you’re really getting.
In this example, I’m using Humphrey Elliot. A completely imaginary
guy I conjured up from Humphrey Bogart and Elliot from the movie “ET”,
which, by the way, is not the past tense of “eat”.
When you go to our site pick, “You’re
getting old“, you’ll be given a choice of doing the calculations for
yourself or a friend. For your amusement, my imaginary friend Humphrey
Elliot will be our guinea pig.
Note the birthdate is “everywhere-else-in-the-world-but-the-USA”
style. That is, it is Day/Month/Year and not Month/Day/Year.
Now with all that out of the way…
I know, for a fact, that Humphrey was born on 22 JUNE 1950. So, I
input his birthdate and click “Go”… and away we go!
It tells Humphrey something, if he’s anything like me, he already
knows. He knows he’s getting old. He does not need a website to tell him
that. He knows because he grunts when he sits down and putting his pants
on is not as easy as it used to be. I’m just sayin’…
It gives Humphrey some depressing details, as you can see below.
And this website continues to rub it in. For instance, in Humphrey’s
impressive lifetime, he has blown out 2,485 birthday candles, his
cholesterol-clogged heart has beaten 2,580,108, 279 time – and counting.
The moon has orbited the earth 945 times and Humphrey is hoping for at
And speaking of numbers I cannot fathom, it looks like Humphrey has
moved around quite a bit – as all of us do as we ride the wild earth as
it spins around the sun, and the sun travels around the galaxy, and the
galaxy travels through the universe toward the “great attractor” (well,
that’s what it says).
And those of you who are not believers in the metric system will note
that all the distances are in km or kilometers. To get miles out of
kilometers use Google or multiply the number of kilometers by 1.609.
It’s OK, Windows has a calculator built in. Just type CALC in the
taskbar search – you’ll see.
And if you need more stuff to make your friend or you feel old, this
site will cater to that need by providing you with all sorts of things
that have happened during your lifetime.
And if you’re still with me, this site adds one more thing to let you
know, without a doubt that you’re getting old. Humphrey is both dismayed
and relieved to know that about 29% of people born in 1950 have kicked
the bucket. On the bright side, about 71% still roam the earth. Lucky
for us, Humphrey lives on.
Are you brave enough to see how old you are getting? I thought so.
Go now and see how old you’re getting by visiting this
Cloudeight site pick.
Winter in Farm Country
It’s been brutally cold here for a brutally long time. I
haven’t seen the ground for weeks – it’s been buried under a foot of
snow. It’s boring here in farm country in winter. And this year, with
the pandemic still in full vigor, it’s even more boring – if that is
The list of things I can safely do is shrinking.
However, some folks find plenty to do indoors. Recently I saw a crowd of
people standing around in Walmart watching Walmart “team members” put up
St. Patrick’s Day decorations right next to those big, red hearts and
boxes of Valentine’s chocolates – which will soon be living in the
“reduced for quick sale” bin.
I can imagine that it will be fun watching those heart-shaped boxes
being unceremoniously dumped into the “I am not wanted” bin. I think
there must be something deep and profound in all of that, but for the
life of me, I can’t put my finger on it.
Maybe my mind is not working so well anymore – that’s if it ever did...
Please read the rest of this essay here.
What is bandwidth?
According to the official definition: "Bandwidth is a term used to
describe how much information can be transmitted over a connection.
Bandwidth is usually given as bits per second, or as some larger
denomination of bits, such as Megabits per second, expressed as Mbps.
Bandwidth is a gross measurement, taking the total amount of data
transferred in a given period of time as a rate, without taking into
consideration the quality of the signal itself."
According to us - If you have a swimming pool containing 50,000 gallons
of water and you try to drain it with a garden hose, it will take you
about 17 days to drain (or download) all the water out of that pool. Now
if you have a fire hose - i.e., a big thick pipe, you can drain
(download) the water in about 2 days. So the fire hose has more
bandwidth than the garden hose? See? The bigger the hose the more water
flows through faster. Just think about it for a minute.
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With hope and prayers, may you and your loved ones stay safe and well.
Your friends at Cloudeight,
Darcy and TC
Cloudeight InfoAve Weekly - Issue #905
Volume 18 Number
February 12, 2021
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