Cloudeight InfoAve Weekly |
Volume 18 Number 16
February 19, 2021
Welcome to Cloudeight InfoAve Weekly Issue #906.
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Our newest Cloudeight Endorsed Email Program - Very Similar to Windows
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Read more about OE Classic here!
August runs a speed test on both of his computers but...
I ran the test on both of my computers and the desktop was as follows:
Ping 9 download 112 upload was 9.9 On the laptop I get only 57 download
upload was 9.8. What could cause the difference between the two? The
laptop is much slower than the desktop. Do I need to have you look into
Hi August. There are many factors at play here. If your desktop is
plugged into the router or modem with an Ethernet cable, it's always
going to be faster than a wireless connection.
If both computers are using wireless connections, the one closest to the
router will be faster. And even if both computers are using Wi-Fi and
both are the same distance from the router, you still can have
variations. Each computer may have different wireless cards. Also, the
age of the computer and the configuration can affect the internet
It is certainly not unusual, and it does not indicate any kind of
Candace gets an Emsisoft warning
Hi TC. Help! I entered a link to download a Facebook video, and I got a
warning from Emsisoft telling me that the program has been changed. It
has an option to update the rule (which was highlighted) or to remove
the rule. I’m wondering what to do.
Hi Candace. Any time you update a program you've used before, Emsisoft
will give you a warning that the program has changed (update the rule
Emsisoft uses to recognize the program as safe), Since you know it has
changed because you just reinstalled it, it's okay to go ahead and let
Emsisoft update the rule.
I have several programs on my computer that I frequently update -
Emsisoft warns me the program has changed and asks if I want to update
the rule. As long as I know the program and know it has changed, I know
it's okay to let Emsisoft update the rule.
Adele likes to use stationery, but she's worried
Hi Darcy and TC. I loved it when I was able to use stationery with my
e-mails. It has been a long time. I would love to do it again, but I am
nervous about it because every time I change something on my computer, I
seem to create a host of other problems.
Hi Adele. If you get the OE Classic and have us do the setup, we make
sure all is running well with your email during the OE Classic setup
session. Here is info page in case you're interested.
Stanley has questions about finding and downloading software
You have been so helpful in the past that I hope you can help me with
this question, which I also think would be of interest to many of your
I was looking for a website that is even half as good as you are in
giving advice and reviews about programs before I download them. My saga
begins when I was looking for a program that could compress a wmv file
and/or convert it to an avi file.
When I searched for a program to do this, I got many hits. However,
after couple of hours I got more and more frustrated with the
information these sites gave me, so I gave up.
The first big problem what was that when I looked at the reviews, they
were given by a company that made software to do this, so of course they
gave their products rave reviews compared to other products. I could not
find any independent websites to give an honest review such as you do.
The second problem was websites who advertise free downloads. If I had
my way, I would block them for misleading information. They could indeed
be downloaded and then installed on the computer. It was only after
spending a lot of time downloading the file that I wanted to convert
that I received the error message that the file was too big, but if I
still wanted to continue, I could purchase the full program.
I apologize for such a long message but, I am sure you will have heard
similar complaints from many people who like me would very much
appreciate your help. I wish you good health during this difficult time
that we are all going through. Regards, Stanley.
Hi Stanley. Thanks for your nice comments.
The problem you detail has been a problem that has faced every single
person who has ever searched for software. The worst thing you can do is
search for a program and just accept the results. You really have to
hone your search skills... I'm lucky as I learned this lesson long ago -
Darcy used to call me the king of search.
If I wanted to convert an audio file from one format to another, I would
look for an online converter. By using the search term (without quotes)
"convert wmv to avi online" I came up with this site:
One way I know that site is legit is they offer services for which they
charge. Plus, I've used this site before. This is the self-description
CloudConvert is your Swiss army knife for file conversions. We support
nearly all audio, video, document, ebook, archive, image, spreadsheet,
and presentation formats. Plus, you can use our online tool without
downloading any software.
I don't know what the size of your file is, and I don't know what, if
any file size limits CloudConvert's free service has. They have a
pricing schedule where you can but 500 minutes of conversion time for
$8.00 (U.S.) with unlimited file size (5 gigabytes is the theoretical
We know from experience that downloading most free YouTube converters,
file converters, music converters, etc. is an invitation to download
software bundled with PUPs or malware. These days more than 50% of
freeware seems to be compromised in some way.
And you have to be careful of download sites too. CNET/Download.com,
Softonic, Tucows, and many other have been known to take good, clean,
free software and bundled it with other software
(PUPs/malware/questionable software). There are several you can trust,
for instance www.snapfiles.com
is the one I trust most, followed by
www.majorgeeks.com. I rarely
venture from those sites unless I find a good developer who offers
software from his/her own site and who does not play whack-a-mole with
Finding good, free, software is like walking through a minefield. You
really have to be cautious and wary and you have to hone your search
skills so you're more likely to come up with good, reliable, and safe
I hope this helps you, Stanley, but if not, let me know.
Stanley wrote back: "Wow! That was quick. As always you have really
helped me. Why can't you offer a paying service that would give advice
in a similar way to the information I received now? I would definitely
consider using this. In the long run it would save a lot of time and
frustration. I have no doubt that there are many others who feel the
same. Keep safe and well. Stanley."
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David wants a good and safe YouTube downloader.
What is a good safe YouTube downloader?
Hi David. Here's the article we wrote about the YouTube downloader...
According the developer of the program, it works with YouTube, Facebook,
Vimeo, DailyMotion, Tumblr, Flickr, TikTok and more.
Erik has a question about SSDs (Solid State Drives)
Hi Darcy and TC. I want to change my SSD drive for a bigger one. I ask
your opinion about the different possibilities ... do you think it is a
good idea for a CRUCIAL - SSD Internal - P1 - 1To - M.2 Nvme
(CT1000P1SSD8) ($125) or the regular SSD? Is the Nvme really much faster
than a regular SSD? My motherboard is equipped for an Nvme SSD. But I
will only decide after your opinion
Hi Erik. According to people who worry about this kind of stuff -- NVMe
can deliver sustained read/write speeds of 2000MB per second, much
faster than the SATA SSD III, which has read/writes speeds of 600MB per
second. So yes, NVMe is much faster than a standard SATA SSD.
So, there you have it. If you have a need for speed, then the Crucial
NVMe is faster. Whether you'll notice the difference is whole other
animal. Once things seem "instant", it's hard for human beings to
differentiate between instant and "more instant".
And just in case you're interested A 7200 RPM HDD (standard hard drive)
has a read/write speed of 120MB per second.
Hope this helps you, Erik.
Donald wants to block spam
I am getting a lot of spam emails that I want to block. My ISP allows me
to enter either an email address OR a domain in order to block that spam
in the future. In many of the spam email addresses the email address is
preceded by some words that are in quotes. If I enter the words in
quotes will that block all spam emails that begin with those words??
Hi Donald. I'm afraid you're fighting a losing battle trying to block
spam by email address or domain. Spammers forge email headers and rarely
send spam from the same domain or email address.
Since you have a Gmail account, you can control spam the way we control
spam which is about 98% effective. We get hundreds of mails each week
and rarely ever see a spam email come into our inboxes.
Here's how we do it and you can do it this way too. I can tell you
from experience, if you do it this way, you'll get very little spam (if
any) coming to your inbox. And you'll rarely find a "good" email in your
I hope this helps you, Donald.
Beverley lost her Internet connection
I was working away one night and out of the side of my eye I saw some
kind of light and bingo I had no more internet. It was totally gone when
I looked down at the bottom bar of my computer. There is nothing there.
Can this be fixed to install internet somehow or what has to be done.
Any suggestions would be appreciated. It is not the computer that I am
using to send you this as this is a very old one that I resurrected to
keep me going till I can get me sick computer fixed.
Thanks TC, I really appreciate all the help you have given me over the
years. I am not good with words so I hope you can understand what kind
of a major problem I have. Beverley.
Hi Beverley. Thanks so much.
It sounds like your network card or wireless card stopped working - but
I'm not sure about the 'flash' of light though.
If you're using a wireless connection you can buy a USB Wi-Fi adapter
for around $25 that will fix your problem if the wireless network card
has gone bad.
See our article here.
If you were using a wired connection (Ethernet), and you don't want to
open the case and replace the network interface card, you can by a USB
network interface for Ethernet connections for around $20.
See this page.
I hope this answers your questions, if not, let us know.
Angie says her computer shuts down if she's not online
Hi. If I am not online, my computer shuts down after a few moments. How
can I change it so it stays un until I shut it down?
Hi Angie. Right-click on the start button, click Power Options. Under
Power Options change the number of minutes under Screen to a larger
number and under "Sleep" change it to "Never".
Let me know if this helps you.
Angie wrote back: "It worked! Thank you again. It's so simple if you
know what you are doing. It works great! Angie."
Sue needs to clear her backup drive but she's having a problem
Hi, I have gained so much insight from you in all these years and am so
grateful you are still here for us! I have a question about File History
and backups. My external drive is full (hopefully with backups) and now
I need to delete most of it so I can continue to back up. I've tried a
couple of things that I found on the internet which haven't worked, I
get an error: "Could not clean up File History data. Element not found".
Is there another way I can get rid of these files and not have to mess
with having to repair Win 10 which was a suggestion?
Thanks so much, I always feel you'll have the answer :)
Hi Sue. You can right-click on the external (backup) drive and choose
Format. Do a quick format on the drive, then set up File History again
on that drive. You might need to reset File History for it to work
If you do need to reset File History,
see this page.
We hope this helps you, Sue.
Sue wrote back: "Oh my gosh, TC, thank you so very much!! Of course,
formatting!! 😊 Thanks for the link as well. Honestly, I hope you and
Darcy know just how very much you are needed & appreciated, how you have
saved our hair from being pulled out and our computers from being
invaded. You consistently smarten us up for scams and safe downloads. I
can’t thank you enough. I’ll be making a donation today! Sue."
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A Really Quick Startup Tip
Windows 10 (All versions)
If you want a quick way to see all the programs starting with Windows,
1. Press the Windows key + R.
2. In the Run box type WMIC and press Enter
3. In the Command prompt which opens you'll see wmic:root\cli>
4. At the prompt type startup and press enter
5. If you did all that correctly, you’ll see a list of programs that
start with Windows.
That’s all there is to it!
Windows 10 (all versions0
1 – Copying the content of Windows dialog box.
Do you want to copy the contents of Windows dialog box? Just click
anywhere inside the box, press Ctrl + C, open Notepad and press Ctrl+V.
2 – Navigate to your “home” folder in Windows.
The Windows 10 your home folder is the default folder for your
username which contains folders like “Pictures”, “Music”, “Documents”
etc. Would you like to get to your “home folder” fast? Press the Windows
Key + R and type “.” in the Run dialog, then press Enter. That’s
quotation mark, period, quotation mark – just to make it clear. This
takes you right to your home folder – just like that.
3 – Want to see your system information?
Press Windows Key + R
In the run dialog type MSINFO32
4 -- Find out the date Windows was installed.
Type CMD in taskbar search and then press Enter to open the Command
At the prompt type:
systeminfo | find /i “Original”
Above: Windows 10 was originally installed on this computer on 11
March 2020 – or here in America, 3/11/2020.
Please note: If you’ve reinstalled Windows this will give you the
date you re-installed Windows and not the original date Windows was
installed. But it’s still a great way to see how “old” your current
Windows installation is.
Please feel free to copy & paste the commands. It must be entered
exactly as shown or, boo hoo, it won’t work.
A Quick and Easy Hard Drive Check
Windows 10 (all versions)
We're going to show you a quick and easy way to check your hard drive(s) and
it will take you less than a minute.
Type COMMAND in the taskbar search. When you see
“Command Prompt” appear in the search results, press “Enter”.
In the Command Prompt window, type the following
command (exactly as shown) at the prompt >.
WMIC DISKDRIVE GET STATUS
and press Enter.
Almost immediately, you’ll see the status of your
drive(s). As you can see, my hard drive is OK.
If you see something other than OK, it may mean Windows
is having problems retrieving the S.M.A.R.T. data from your drive(s). If any
problems are detected, they will be shown in the Command Prompt window.
Want more tips, tricks, and information?
We have thousands of Windows tips, tricks, and more on our InfoAve web site.
Subscribe to our free InfoAve Daily newsletter.
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Find Out if Your Email Address Has Been Breached
Earlier this month (February 2021) over three billion user
credentials were posted online as part of a data breach mega-compilation
known as COMB. COMB, or the “Compilation of Many Breaches,” is not a new
breach, it’s a hacker super database that combines stolen user data from
past and present online breaches.
Now there’s a way you can find out if your email address and related
personal information are included in COMB. Unfortunately, using the
Cybernews tool, I found one of my email addresses was listed as one
stolen in the “350 m” email leak.
Luckily, for me, it’s one I rarely use for anything. Even though I
rarely use it, I did take the time to change the password as well as the
password for the one account for which I used that email address.
I will tell you this much, it was a Yahoo email address, the only
Yahoo address I still have. I should have heeded our own advice and
deleted that Yahoo address long ago.
Do you want to know if your email address has been breached?
If you want to find out if your email
address(es) and related personal information are listed in COMB or the
“Compilation of Many Breaches”
head on over to this Cybernews page and see if your email
address(es) are among the over two billion stolen email addresses.
Besides the search box where you can enter the email address you want
to check; you’ll find more information about the tool and some excellent
safety tips you can put into action.
Here’s part of what you find on the Cybernews page.
February is the Longest Month of the Year
February is the longest month of the year. And here I am stuck smack dab
in the middle of February.
The calendar says that February is the shortest month but it seems like
the longest month to me. February this year, like most years, has
twenty-eight days. By the time it is over, it will seem like sixty-two
days; at least to those of us who live in the Northern part of the
According to the calendar, spring in my neck of the woods begins on
March 20th. But where I live it doesn’t really begin until sometime in
late April. Some years it takes until May to get here.
When spring doesn’t begin until April or May and winter starts creeping
into my little town in mid-October, that doesn’t leave much time for
summer, does it?
February is a cruel, cold month. It is the mean, odious stepmother of
months. It leads us into March – when spring is supposed to begin. March
is nothing if not a big tease.
The calendar keeps telling me that spring begins on March 20th. But I
know better. I was born at night, but not last night. Spring does not
begin in March. At least not here in my little town.
February is a month of wall-to-wall clouds...
Please read the rest of this essay here.
What does an "instance" of a program mean?
In plain, old, ordinary English, you can say an instance of a program it
the program window. For example, you can have many Notepad windows open,
each one is an "instance" of Notepad. You can open as many instances of
Notepad as you want. Middle-click on a Notepad shortcut and a new
instance will open.
In simplified computerese: "A single copy of a running program is an
instance. Multiple instances of a program mean that the program has been
loaded into memory several times."
Some programs do not allow multiple instances, but many do.
I'm typing this little "Back to Basics" in Notepad. I have only one
instance of Notepad running. But if I wanted to write something else
without saving this, I could just open a new Notepad window - and
computer people would call that an instance. I would call it another
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OE Classic Email program.
The email program that is most like Outlook Express. We can even set
it up for you.
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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.
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We hope you have enjoyed this issue of Cloudeight InfoAve
Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.
With hope and prayers, may you and your loved ones stay safe and well.
Your friends at Cloudeight,
Darcy and TC
Cloudeight InfoAve Weekly - Issue #906
Volume 18 Number
February 19, 2021
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