Cloudeight InfoAve Weekly |
Volume 18 Number 20
March 19, 2021
Welcome to Cloudeight InfoAve Weekly Issue #910. Thank you very much for
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John wants to know how to clean up years' worth of Gmail email
Quite a long time ago you had an article showing how we could clean up
our old emails very quickly rather than one at a time. I have probably
got 10 years of emails in Gmail I will never read again. I would
appreciate if you could show us how to do this again. Many Thanks.
Hi John. The
article we wrote was about how to jump from the newest to the oldest
emails in Gmail.
However you can easily select all emails on a page just by checking a
Open Gmail to the page containing the emails you want to delete and tick
the box at the top - as below;
Once you tick that box, all emails on the page will be selected. If
there are any mails selected you don't want to delete, just remove the
checkmark next to them. To delete the selected emails just click on the
trash can icon at the top and confirm you want to delete the selected
You can delete up to 100 emails at a time using this method.
Mona has problems installing a scanner
When I try to install the software that came with the photo scanner that
I purchased, I receive the following message:
I had a 'live chat' with the scanner manufacturer, PlusTek, regarding
the ePhoto Z300 scanner than I purchased. It was suggested that they
suspect that the problem is a corrupted system file. Does that make
sense? They gave me the link to download the driver. I am having no
success and looking for help.
Thanks for your anticipated help. Over my many years on my computer, I
don’t recall ever having an installation problem like this. Mona.
Hi Mona. We'll try to help. Here are some ideas.
Turn off your computer and leave it off 5 minutes - restart it.
Run both SFC and DISM scans as
outlined on this page. Be sure to restart your computer after
Next, right-click on the scanner installation/driver exe and choose "Run
If that does not work, restart your computer, and re-download the
installation software from
and try to install it. This is a zip file with an installer package in
it. Unzip it, then right-click on the installer and choose "Run as
I think it's sad that the company blames you/your computer - instead of
helping you. I'm sure they have heard of this issue before.
Let us know if this helps you.
Mona wrote back: "Good Morning, TC. My most sincere gratitude to you
for the “extra mile” that you did to help guide me through my
installation problem. Your detailed ideas were exactly what did the
trick, and my scanner is on a roll. I do admit that there are times when
I read instructions online, the technical wording leaves me ‘clueless’.
I was able to follow your step-by-step instructions, and all is well.
Even with the challenge, the scanner is A-1. I now have a reliable
scanner for slides, and this one scans paper photographs, as well as
tools for adjusting and rejuvenating the scanned photos. Enjoy your day…
stay well... Mona B."
Mary wants an easy to use, free or low-cost word processing
Would you please recommend a good or low-cost word processing program. I
don't need anything fancy. I just to be able to write simple letters.
Thank you for all you do... especially us oldies. Mary.
Hi Mary. Thanks for your nice comments.
I think my favorite free word processor is Jarte - but AbleWord is also
very good. And every Windows 10 PC comes with WordPad which is a capable
word processor also.
Here's an article we wrote called "A Trio of Excellent Free Word
Processors. In that article you'll find information and
download links for two excellent free word processors - Jarte and
AbleWord, as well as info about Microsoft's WordPad.
We hope this helps you, Mary.
Mary wrote back: "Thank you so much for the recommendations. That is
what is so extra special about Cloudeight; you are so quick with your
Leslie has a freeware suggestion
This freeware program looks interesting. There is a free and a paid
version. It's called Grammarly. It's a grammar and spelling checker.
You can read more about it here.
All the best, Leslie.
Hi Leslie. I've been using Grammarly free for over 2 years - can't you
tell? :-) I use it as well as Word's grammar/spelling editor to review
our weekly newsletter.
I use the free version; I've never tried the paid version.
Thanks for the reminder, Leslie. This would be a great time to
share Grammarly with everyone - especially those who do a lot of writing.
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Kai wants to reinstall the Weather Channel app
How do I get The Weather Channel back on my PC? I have windows 10. The
Weather Channel app wasn't working very well so I uninstalled it, and
now I would like to get it back again.
HI Kai. Here's what I found out. The Weather Channel App is no longer
available in the Windows Store. The Weather Channel claims they have no
plans to support Windows in the future (they support Android & Apple
devices). The only places I could find to download The Weather Channel
App are bad downloads sites and malicious ones like Softonics. You can
search and those but you do so at your own peril.
I use the Windows 10 Weather App. It's excellent with a ten-day forecast,
current conditions, weather history, local & regional radar, weather
alerts and more. And it comes with Windows 10. You can find it in your
start menu in under the W section, called simply "Weather". We did a
write-up about the Windows 10 weather app last April and it's still up to
date. If you're interested
check it out here.
I think you'll be surprised at how nice it
And I also checked to see if Accuweather has a Windows 10 app. They once
did, but it too, is no longer available.
Dawn accidently deleted some important files
Can you tell me if it is possible to recover somehow deleted PDF files.
I tried to download a program and Emsisoft kicked it off. Thank
goodness. My two-year bank statement PDF files have gone totally AWOL and
now I have downloaded them from my bank I do not have access to them
anymore. I am a long-time user, and you are my Bible gurus so any help
will be appreciated. Thank you in advance.
Hi Dawn. Thanks so much for your nice comments and your long-time
support. Whether you can recover those files depends how long ago they
were deleted. Our recommended recovery program is called "Puran File
Please read our post here about Puran File Recovery and see it that
sounds like something that would work for you. There are download links
to the program in the post.
Terry wants to send sensitive data
I need to send sensitive data would you use? 7zip encrypted file? Word
encrypted file? Any suggestions? Thanks, Terry.
Hi Terry. It depends on how tech savvy the person you are sending the
file to. Personally, I would not choose any of these methods. I would
send a link to the file in my Google Drive (not totally secure but the
file can't be edited). Or you can share files securely using Microsoft
OneDrive. Either way is a lot easier than for the person on the other
end rather than having them fooling around with 7-zip encrypted files or
other password-protected files. If you use OneDrive,
read this article about sharing files securely.
You can also send files securely using a site like
We hope this helps you, Terry.
Judie is careful. She uses Emsisoft and LastPass but still her
email was compromised
What I don't understand with Emsisoft and LastPass how my email could be
compromised in the first place. I have been with you since the
beginning; you have taught me so much and fixed my computer a few times,
so thank you so much again! I have recommended you every time someone I
know gets into a pickle and most have signed up and used you and have
always been happy. Judie
Hi Judie. Thanks for your nice comments. Your email was not compromised,
your email password was. Security programs and password managers don't
have anything to do with hackers breaching web sites and collecting
usernames and passwords. Security breaches occur on Websites where you
have logged in - they have nothing to do with your computer or your
security software, or your password manager.
For instance, when Equifax was breached, criminals stole user
information and passwords form Equifax, not from personal computers. If
your user information was stored by Equifax, your info was
compromised. The same is true of any breach you read about in the news.
If your information is on a site that is breached then your information
You really can't prevent companies on the web from being hacked, all you
can do is use strong passwords and change them every few months. There
is nothing you can install on your computer that can prevent this.
Diane is still not sure what to do about LastPass
I am not sure what I want or should do regarding my LastPass. Is it
still good or do I need to switch to something else? I sure would love
to hear your recommendations. You know I will follow you off the edge of
Hi Diane. The only reason you would need to change password managers is
if you use LastPass on more than one type of device. If you only use it on Windows
PCs (laptops, desktops, all-in-ones) you don't have to do anything. You
can continue to use LastPass FREE on all your Windows PCs. There is no
reason to worry about switching to something else.
But if you use LastPass on your Windows PCs and your smartphone or
tablet, you'll either have to pay a $2 or $3 a month to keep using
LastPass, or switch to another free password manager, like Bitwarden.
If you don't want to pay LastPass,
we created a tutorial showing how to switch from LastPass to
Bitwarden without losing any of your LastPass logins or data.
I hope this answers your question and addresses your concerns. If not,
let me know.
Our newest Cloudeight Endorsed Email Program - Very Similar to Windows
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3 Time-Saving Tips
Windows 8.1, Windows 10 (all versions)
Let’s say, you are filling out a Web form and you make a mistake -you
typed in the wrong email address or whatever. Instead of backspacing to
remove the incorrect address, put your cursor in the form field and
press the CTRL key plus the A key and then the Delete Key. CTRL + A
highlights everything in the form field. The Delete key deletes all the
Now, imagine you’re viewing a very long web page and you want to go back
to the top. Instead of scrolling all the way back up, press the HOME
key. If you want to go to the bottom of the page, instead of scrolling
all the way down to the bottom, just press the END key. It’s simple, I
OK, last one: Here’s a really easy way to highlight a large block of
text. Put your cursor at the top of this tip and left-click. Now put it
at the bottom of this tip and click while holding down the SHIFT
key. Pretty cool, huh?
All About Your RAM
Windows 10 (all versions)
RAM is also known as memory. The amount of memory installed in your
computer has a lot to do with how “fast” it runs. The more RAM you have
installed, the faster your computer will be. More than anything else,
RAM determines how well your computer performs. There are other factors
too, but RAM has more impact on your computer’s performance than
But how much do you know about your computer’s RAM? You probably know
how much RAM you have, but do you know how many RAM chips you have
installed or what type of RAM you have?
This tip is probably more for the geeks among you, but we think many of
you non-geeks are curious. So, we’re going to show you how to use a
Windows command to find out more about your computer’s RAM than you
probably know right now.
If you want to know how many RAM chips you have installed in your
computer, the capacity of each chip, and the type of RAM installed, you
can do it quickly and easily with one command.
So, let’s open a Command Prompt window first.
Type CMD in taskbar search and press Enter.
At the command prompt type:
wmic MEMORYCHIP get BankLabel,
DeviceLocator, MemoryType, TypeDetail, Capacity, Speed
It’s important you type that command as shown – spaces and commas
matter. Commands are not case sensitive though so upper and lower case
letters do not matter.
The screenshot above shows that I have two RAM chips installed (Bank
0 and Bank 2). Under Capacity, it shows each RAM chip has a capacity of
4294967296 MB of RAM – which is 4GB. Two RAM chips of 4 GB each means my
computer has a total of 8 GB of RAM
MemoryType tells you the type of your physical memory. In my case, this
shows I have memory type 24 which is DDR 3 type RAM.
Under TypeDetail you’ll find the SMBIOS information. This shows I have
type 128 which means I have synchronous RAM.
If you want more information about your RAM than you’ll ever probably
want to know, type the following command in a Command window at the
prompt and press Enter.
WMIC MEMORYCHIP LIST FULL
How to Quickly Rename All Files in a Folder at Once
Windows 10 (all versions)
Here’s a handy tip if have a lot of digital photos and you’ve
ended up with folders full of images with names like
DCC0122420171107.jpg. Not very descriptive. You can’t tell if
it’s a picture from a birthday party, Christmas day, or your
vacation to Hawaii. Wouldn’t it be nice if you could give
all the pictures in a folder a more descriptive name – and
rename all of them at the same time? You’re in luck! It’s
easy using Windows 10’s File Explorer. All of geeks out
there probably know this trick as “batch rename”. But whatever
you call it, this is a quick and easy way of renaming all the
files in a folder at once.
Here’s how to do it.
First, open the folder containing the images you want to
Above, you can see I selected all the images in a folder full of
desktop wallpaper pictures. To select them all, I just
highlighted one and pressed CTRL +A.
With all the images in the folder selected, I pressed “F2” to
rename them. You can right-click and choose “Rename”, you can
click the Rename button at the top of File Explorer, or you can
just press F2 as I did.
The first picture’s name in the folder will become editable:
Just type in the name you want (I chose Wallpaper), and press
And all the files in the folder will be named Wallpaper (1),
Wallpaper (2), sequentially to the last image the folder.
So, folks, if you end up a whole bunch of precious pictures
with names like DCS122420175947.jpg, wouldn’t it be better to
have them all named Judy’s-birthday2020(1),
Judy’s-birthday2020(2) or Tahiti-vacation2019(1),
Tahiti-vacation2017(2), and so on? We thought you’d agree. And
now you know how easy it is to do, you’ll do it, right?
OH YES! One more thing. You can use this tip to rename files
of any type, not just pictures.
Want more tips, tricks, and information?
We have thousands of Windows tips, tricks, and more on our InfoAve web site.
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- A Swiss Army Knife of Windows Tools - Works Great on Windows 10!
Easy Context Menu - Quickly and Easily Remove
Right-click Context Menu Items
Last week, Lynn asked us a question that we have not heard
for a while – she wanted to know how to remove some of the
programs from her right-click context menu – she was tired of
scrolling down a long list just to get to “Rename” and “Delete”
which are the two items she uses most.
There are a lot of programs that can help with paring down
the list of items on the right-click context menu – you can even
remove items by editing the registry. But few people consider
editing the registry easy or fun – and we found many of the
context menu editors complicated.
Because of Lynn’s question, we went on a search for an
easy-to-use context menu editor. And we found a free program
that’s extremely easy to use — so much so that removing items
from the right-click context menu is as easy as this:
Highlight the item you want to remove and click “Delete”.
The program is called “Easy Context
Menu”. You can
download the zip file from here.
Once you download it, unzip the file, and open the folder
inside. Then click on EcMenu or EcMenu64 (if you have a 64-bit
computer click on EcMenu64 – if you’re not sure click on
Once you open the program, press Ctrl-X (or choose “File” >
“Context menu cleaner”) to open the Context Menu Cleaner.
Highlight the item you want to remove from your right-click menu
and click “Delete”.
If you want to delete several items at once, highlight
multiple items by holding down the SHIFT key while you click on
the items you want to remove. Then, when you have all the items
you want to remove from your right-click context menu selected,
click on the Delete button on the left side. That’s it.
Context Menu Cleaner has many other
features as well. You can read more about it and all its
It’s the Little Things
They showed their pretty heads this week. After a cold and snowy winter,
the crocuses, and the snowdrops magically showed their lovely heads and
broke winter’s spell – at least for a while.
One day the ground was covered with snow, then the snow melted and
brown, muddy dirt was all that was left. Then, magically, from the ugly
patch of brown appeared little yellow and purple and white flowers.
Every year, when I see the first signs of spring emerge from the frozen,
brown, ugly dirt, I think it’s a miracle. And although I’m now an old
man, the miracle of spring is just as much a miracle now as it was when
I was a child.
But you see, I never lost the child inside. I never lost the feeling
that it is the little things that make life worth living. The first
flowers of spring, the sight of kids flying kites on a sunny, but chilly
day in April. That first perfect day in spring when the sky is so blue
and the majestic clouds so white, that it takes your breath away.
Spring… One day the trees are brittle and barren, the next day...
Please read the rest of this essay here.
Do you have a 64-bit or 32-bit PC?
Chances are you have a 64-bit PC, but if you want to find out
for sure, follow the instructions below.
1.) Type About PC in the taskbar search.
2.) Press Enter when “About your PC” shows up at the top of the
3.) Under Device Specifications, you’ll find your system type.
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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.
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We hope you have enjoyed this issue of Cloudeight InfoAve
Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.
Have a great weekend... be safe!
Your friends at Cloudeight,
Darcy and TC
Cloudeight InfoAve Weekly - Issue #910
Volume 18 Number
March 19, 2021
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