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LAST WEEKEND!

Our Cloudeight SeniorPass Summer Special is available all our friends 55 and older!

For a limited time only, we're offer our SeniorPass for $10 off plus we're including two new included services. Not only will you get one year of unlimited computer repair and support and all the other great services included with our SeniorPass (see this page), during our SeniorPass summer special we're including free setup of OE Classic (free version/one email account) and free installation & setup of Emsisoft AntiMalware with free 3-month license. Plus, we're taking $10 off the regular price of our SeniorPass.

You'll get one-year of computer care & repair and everything and all the other benefits of our SeniorPass, PLUS free setup of OE Classic (free version/one email account), free setup and installation of Emsisoft AntiMalware, plus we're knocking $10 off the price of our SeniorPass - for a limited time only.

If you're 55 or older, this is a deal you can't refuse. Get all of the above for just $89 - but only for a limited time!

Linda wants to know her version of Windows 10
Thanks for all you do. I want to make sure I changed my version of Windows 10. How do I find the version?

Our answer
Hi Linda. It's easy. Just type WINVER in taskbar search and press Enter when you see winver appear in the search results. You'll see your Windows 10 version number (like 21H1) and the build number.



Donald has an old laptop he wants to get rid of
I have an old laptop which has Windows 7 and I have not been able to upgrade to windows 10 and I would like to get rid of it and I want to wipe the hard drive clean. I have tried every way that I know with no luck. I thought I could reset the computer,  but I need the Windows installation disk and I don't have it. Any suggestions? Thanking you in advance.

Our answer
Hi Donald. The simplest way is to do a factory reset. Each manufacturer has their own method of doing this. You can check with your computer manufacturer's web site and look for Factory Reset, or if you can't find it, let me know the make and model of your laptop and I'll see if I can find the instructions for you. A factory reset wipes out everything, reinstalls the operating system and returns the computer to the state it was in the day it was manufactured.

Sharon wants to copy/move files
How can I put pictures in D drive from C drive? They are in a folder on desktop as always. I know you will have answer. Thanks, Sharon.

Our answer
Hi Sharon. You can copy files from any drive or any folder to any other drive or any other folder. The simplest way is to add "Copy to" and "Move to" to your Windows right-click menu. If the folder on your desktop where you want to move or copy the files already exists. go the source folder/drive (the place where the files/pictures you want to move or copy) and select one file and while that file is selected press CTRL+A to select all files in the folder. When the all the files are selected, right-click on any of the selected files and choose "Copy to" (or "Move to") then select the folder to which you want to move them to.

To add "Copy to/Move to" to your Windows 10 right-click menu, see this page.

Also, we created a tutorial on copying or moving files from one place to another using Windows File Explorer to perform the task. See our tutorial here.

We hope this helps you, Sharon.

Candace asks about locking her computer
Hi TC. If I want to lock my screen while away from my laptop, can I use either of the following options"

1. Press the start Windows icon, click my user icon, then click lock.

2. Press the Windows key plus L.

If either will work, do I unlock it by clicking on the screen and logging in as usual?

Our answer
Hi Candace. Yes, both of those will lock your PC.

Locking your computer is useful if you want to leave your PC and leave all your programs and work-in-progress open and/or running. The reason for locking your computer is so no one else can see what you're doing or so that no one else can disturb your work. It's really not very useful if you're the sole user on the PC or if you don't have other people wandering around :)

Locking your PC requires you to unlock your PC to use it again. If you use a password or PIN, you unlock your PC by typing in your password or PIN on the Log in screen, just as you do when you start your PC.

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Lee says his wife cannot click anything once she logs into Windows
Hi Darcy and TC. I was wondering if you can help me out with my wife's computer. When she switched on the computer and put in her Pin the Start Page came up as usual, but her mouse arrow would not work. For some reason the touchpad started working but when we click on any icon or the Windows icon nothing happens. I tried Ctrl Shift and Esc to bring up the Task Manager, which it did, but again nothing worked. Clicking on "more details" had no effect. I can't get Restart or get anything to respond. Do you have any suggestions as to what to do? Thanks for all your help in the past. Lee.

Our answer
Hi Lee. Thanks! Turn the computer off using the power switch and leave it off for five minutes, then turn it back on.

If the computer is still not responding to your clicks, make sure the batteries in your mouse are charged (or put fresh batteries in if it's not a rechargeable mouse) or try plugging the wireless receiver into a different port. If it's not a wireless mouse, try plugging it into a different USB port. If all else fails, try a different mouse. If you don't have a spare mouse, you can buy a cheap wireless mouse for $15 or so. It's always good to have a spare mouse, just in case. As for your touchpad starting to work all of a sudden, many touchpads turn off when a mouse is detected and turn back on when a mouse is not detected (not working, unplugged, etc.). We hope this helps you, Lee.
-----
Thanks once again. Switching off partially worked and we were able to do a restart. After that completed everything went back to normal and even Bluetooth turned itself back on again. Best regards, Lee .



Bev needs a new computer monitor
Hi. I need a new monitor. I don't want a great big one. I need one that is no wider than 23" from the left side to the right side. It needs to go from one side to the other not on a diagonal. I have limited space. I have looked at Samsung, Asser, Dell and Lenovo. Are they all good or is there a difference between one and another? Thanks, Bev. V.

Our answer
Hi Bev. Any brand name Acer, Dell, ASUS, LG, Lenovo, Samsung, etc. are all good. If you investigated, you'd probably find that most of them are manufactured at the same factory and labeled for the different brands.

Of course, there are different types of monitors. For instance, there are 4K monitors, but unless you watch a lot of movies or you're a videophile, you really don't need 4K/UHD. An HD monitor will be at least $100 less than a 4K/USD monitor and will work well for you.

We hope this helps you, Bev.

Charles wants to know if he has GPT or MBR style partitions
Thanks for having the #1 newsletter in Computing. My question involves Windows 11. I have the following: MSI Z390 motherboard with TP, Intel I5 8500 CPU. From what I have read, I think my computer will handle Windows 11 except for My C drive which is formatted as MBR. I need to convert it to GPT but not sure how to do it safely without losing all of my data. Can you help me with this?

Our answer
Hi Charles. Thank you!

For those who don't know this, upgrading to Windows 11 (among other things) requires a GPT partition style, if you don't know whether your drive is GPT or MBR, do this.

#1. Type CMD in taskbar search

#2. When you see Command prompt appear in the search results, click "Run as administrator".

#3. In the administrator Command prompt window type DISKPART and press Enter.

#4. In the Command prompt diskpart window type LIST DISKS

Since your computer seems fairly new, has an 8th generation processor, and meets all the other Windows 11 requirements, I'm surprised your drive's partition style is not already GPT. Trying to convert a disk from MBR to GPT using Windows Disk Management could cause you to lose data. Windows Disk Management cannot convert a drive with partitions on it. But there are free tools you can download that can help you convert a drive from MBR to GPT without losing data. Here's an article that features three free tools to convert disks from MBR to GPT style without losing data. Here's an article that features three free tools to convert disks from MBR to GPT style without losing data.

We hope this helps you, Charles.

Patricia has a new PC and now cannot control Windows sizes... and more
I just got this new Lenovo laptop, and no matter what I've tried in settings, the windows keep resizing, on, or offline. I put them the way I want them, but they don't stay that way. I unclicked the snap thingy in the multitasking, but it's just as bad if not worse. I hate mucking around, and when I want something set up the way I like, I want it to stay that way until I do the changing myself.

My homepage is also Lenovo and I can't change that to anything else, no matter what I've tried. Thanks, Patricia.

Our answer
Hi Patricia. There is a very simple trick we've used since Windows 95 that still works (at least for us). When you have the window sized as you want it, hold down the SHIFT key while clicking the "X" in the top-right corner of the window to close it. Then reopen it. It should stay exactly the way you set it.

The home page of your browser is controlled by you. It depends on the browser you use - how you set a homepage. Here's our tutorial on setting a home page in Chrome, Edge, Firefox and Internet Explorer.

We hope this helps you, Patricia.

The Best Computer Care and Repair - Anywhere!

We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. Get PC service from folks you trust at the best prices you'll find anywhere.

Here’s a great tip for anyone who uses Gmail who doesn’t already know how to jump to the bottom (oldest email) of your list of emails in any Gmail folder. But did you know that you can jump to the oldest emails in your list of emails in Gmail with one click?

In your Gmail account. look for “1-100” right above the email list and hover over it until you see a dropdown menu. By default, Gmail shows your newest emails first. If you have not changed this, you’ll see “Oldest” in the menu. Click “Oldest” to go to the “bottom” (oldest) of your list of emails.

When you’re viewing your oldest emails and want to jump back to the top (newest emails first), just hover over the email count and click “Newest”. And you’re back to the default view – that is, newest emails first (at the top).

This method works in any folder (Inbox, Sent, All Mail, etc.) And it works no matter how many emails you have in a folder.

How to Find Out What You’ve Been Doing on Your PC
Windows 10 (all supported versions)

Windows keeps track of everything you do on your computer.

Did you know that every file or folder you access in Windows is tracked and added to a list? If someone (or you) wants to know what files and folders you’ve open recently, it is quite easy to do.

Just open a Run box by holding down the Windows Key and tapping the “R” key. Type RECENT in the Run box and press Enter or click “OK”.

A list of files you’ve accessed recently will appear.

I did this tutorial on my spare laptop, the one I rarely use. So, my list is sparse, yours may be much longer.

My “Recent” list on my spare laptop, goes back about three weeks. It would go back further, but I was writing a tutorial on how to run CLEANMGR to clean up junk files and old restore points and cleaned up my PC.

Just for your information: The red icons (Irfanview image viewer) you see in the screenshot below are pictures. If you want to see what pictures I’ve been looking at, all you need to do is double-click to open them. 

Remember. Anyone with access to your computer can do this. This list contains every file and folder you’ve opened since the last time you cleaned up your PC.  If you run Windows Disk Cleanup or another cleanup program regularly, you will not have much on this list.

Windows 10 users will also notice that a list of recently accessed files and folders appears in File Explorer “Quick Access”.

Here’s how to clear the list of recently access files and folders

Type FOLDER OPTIONS in taskbar search and press Enter. File Explorer options will open. The General tab should open by default. Near the bottom, you’ll see “Clear File Explorer history” and right next to it, a button labeled “Clear”. You guessed it! Click the “Clear” button to clear recent history and remove the traces of your activity on your PC.

OK! Now you know how to see what files and folders you have recently accessed on your computer, and how to clear the list.

Want more tips, tricks, and information?

We have thousands of Windows tips, tricks, and more on our InfoAve web site.

Subscribe to our free InfoAve Daily newsletter.

Now available: Reg Organizer 8.70

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.70.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

How to Find the Source of Any Image with TinEye

If you see an image anywhere on the web, on a website, on Facebook, Instagram, Twitter, or anywhere else on the web and you want to know where that image came from, there is no faster or easier way to find out than searching for it on TinEye. When you see a picture of someone or something and you want to know where it came from, search for it on TinEye.  There are two ways to do that.

The hard way

Download the image you want to check out and then upload it to TinEye.

The easy way

Right-click the image and choose “Copy image URL” (Firefox); “Copy image address” (Chrome); “Copy image link” (Edge). And if we didn’t mention your favorite browser here, keep in mind that all browsers have a method for copying the URL (web address) of an image.

How it works

I found a Microsoft Windows 10 image on the web that has been used by many sites (including ours). It’s a generic image of Windows 11. TinEye searched over forty-eight billion images in less than five seconds and found that image has been used by 127 sites… and goes on to provide the names and URLs of all 127 of them.

And TinEye does not save your search images.

Here’s how TinEye describes its services and its company:

TinEye is an image search and recognition company. We are experts in computer vision, pattern recognition, neural networks and machine learning. Our mission is to make your images searchable.

We have built a small, exceptional team based in Toronto. We deliver image search and recognition solutions to the industries where searching images is mission critical. Today, TinEye’s image recognition is used by millions of people and powers billions of searches across a wide range of industries. We are privately owned, profitable and founder led. Our revenues are generated the old fashioned way – by our clients.

Learn more about our technology. 

So, there you go. If you want to know where an image really came from — any image – TinEye can probably tell you. Visit TinEye right now and begin reverse image searching the easy way!

The Gift from Maryanne

I don't recall any shadows in that room on that late autumn morning. A gray, forlorn sky loomed sadly and hovered over everything. There was no hint of the sun and in the dim morning light. There were no shadows except for the shadows that you can only see with your mind. Those shadows are shadows of things yet to come.

The air was still, and no birds were singing. There was a strange and melancholy feeling in the air. You could tell it was not going to be a good morning.

Inside the house, there was an eerie silence. The sound of labored breathing made me even more aware of how silent that room was. As soon as I entered, I felt the morose and prescient feeling of doom. It was the kind of feeling you struggle with and try hard not to feel, but you feel it all the same. It was everywhere and it clung to me. There was an awful sadness there too - the air was heavy and saturated with it. It was a sadness that crawled under your skin and buried itself deep in your soul, and once it did, you knew it would never let go. It was the kind of sadness that came to stay.

As usual, a scented candle burned and flickered in a corner. It smelled strangely sweet to me. I didn't like it. While the scents changed from time to time, it didn't matter. The candle always filled the room with the same feeble, sweet odor. Still, the hungry odor of death prevailed. The sweet scent of the candle was pathetic and powerless against it....

Please read the rest of this short story here.

LAST WEEKEND!

Our Cloudeight SeniorPass Summer Special is available all our friends 55 and older!

For a limited time only, we're offer our SeniorPass for $10 off plus we're including two new included services. Not only will you get one year of unlimited computer repair and support and all the other great services included with our SeniorPass (see this page), during our SeniorPass summer special we're including free setup of OE Classic (free version/one email account) and free installation & setup of Emsisoft AntiMalware with free 3-month license. Plus, we're taking $10 off the regular price of our SeniorPass.

You'll get one-year of computer care & repair and everything and all the other benefits of our SeniorPass, PLUS free setup of OE Classic (free version/one email account), free setup and installation of Emsisoft AntiMalware, plus we're knocking $10 off the price of our SeniorPass - for a limited time only.

If you're 55 or older, this is a deal you can't refuse. Get all of the above for just $89 - but only for a limited time!  

Copy & Paste - Windows sometimes adds a space

Sometimes when you copy/paste, if you "copy" from left to right, Windows adds a space. The best way to copy and paste something critical like a program registration key is to copy it from right to left instead of left to right. Many times Windows adds a phantom space before the item you copy if you copy from left to right. So next time try copying from right to left and we'll bet that eliminates the space Windows sometimes (annoyingly) adds at the beginning of the item you copied.

Our newest Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express. Stationery works great!

Read more about OE Classic here!

Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.

Cloudeight Direct Computer Care: Single Keys, SeniorPass, or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

OE Classic Email program. The email program that is most like Outlook Express. We can even set it up for you. Get more details here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.

SeniorPass - One year of Cloudeight Direct Computer Care - unlimited sessions! Get more information here.

Windows 10 Customization: Make Windows 10 look and work the way you want it to. Learn more.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #930
Volume 18 Number 40
August 6, 2021 

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