Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #936
Volume 18 Number 46
September 17, 2021

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #936. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Cloudeight InfoAve

Sandy needs advice on buying a router
I am getting fiber-optic connection next month and our phone company told us we had to buy our own router. We have 3 computers, but only run 2 at a time, what would you suggest what kind and brand and coverage to get? I don't want to buy something I can't use. I'm not into electronics like you experts are. Thank you for your help.

Our answer
Hi Sandy. It depends on how big your house is and how far away from the router your computers will be. Mesh routers are great for big areas 3000 square feet or larger. Here's an example of a mesh router that covers 5500 sq. ft. for $130.

If you don't need to cover an area that large, then just about any brand-name router will do. Here's one for around $50 that has a coverage area of 1200 sq. ft. and supports up to 20 devices.

Most routers will handle 10 or more devices.

The above examples are from Amazon, but you can find similar routers and prices at Walmart, BestBuy, Staples, etc. Routers range from less than $50 to over $300. But don't be fooled into believing that the more a router costs the better it will be.

We hope this helps you, Sandy.

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Lynnda B. has a keyboard problem

My desktop is only a couple of years old. Not having a particular problem, but just in the last few days, my caps lock key will start blinking. It's intermittent, and otherwise, I'm not having any pc problems. Is this an area of concern? Is there an easy fix for this?

Our answer
Hi Lynnda. It sounds like the key is sticking or the keyboard is not working correctly. Did you try cleaning the area (spaces) around the key and depressing it multiple times quickly to make sure there is no dirt, dust, or something else in/around the caps lock key?

Try cleaning the area around the key and repeatedly pressing the key 5 or 6 times and see it that helps.

If that doesn't help, try a different keyboard. If your keyboard uses non-rechargeable batteries, try replacing them.

We hope this helps you, Lynnda.
Lynnda wrote back:  "Interesting. My wireless keyboard finally just quit working... So, I replaced the batteries, and voila. It works now."

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Jim wants to know where System Restore is in Windows 10
Where is System Restore in Windows 10?

Our answer
Hi Jim. The fastest way to open System Restore is to type System Restore in Taskbar search and click "Open" or Enter when "Create a restore point" appears in the search results.

You can also go to Settings > System > System protection. System protection is a link in System settings either on the right edge (if you have Settings open full screen) or near the bottom under "Related settings".

Or you can open System Restore by typing About in taskbar search and clicking "System protection" under "Related settings".

If you want to restore your computer to a previous date you can run System Restore by using the Windows key + R keyboard shortcut. When the run box opens, type RSTRUI in it and click OK or press Enter.

We hope this helps you, Jim.

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Dotty has problems at Windows Startup
Hi there. Recently when I first turn on my computer I get the Google Drive sign-in box and every once in a while I get the Adobe
Flash Player box. My Questions are:

Why am I getting these two popups on sign-in?

How do I get rid of them?

Please help. Thanks, I can always depend on you guys for great help. Have a great day and be safe.

Our answer
Hi Dotty. Thanks for your nice comments.

I cannot "see" "your computer so I'm going to give you some basic instructions.

Open Task Manager, click on the Startup tab, and if you see Adobe Flash and/or Google Drive in the list of startups right-click on each and choose disable.

Then, type APPS in taskbar search and press Enter when you see "Apps & features" appear. In Apps & Features, scroll down the list of installed programs. Find Adobe Flash Player - click on it - then click Uninstall. Do the same with Google drive.

If that doesn't work, I'd have to take a look at your computer. If you have a Cloudeight Direct Computer Care key we can set up an appointment for me to take a look. If you don't have a repair key -you can get one at
Dotty wrote back: "Thank you TC. As always, you have fixed my problem. (Followed) the instructions as given and all is back to normal."

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Lynda C. wants an app to replace Microsoft Money
Please advise. I need a program to help me track my income and spending, categorize it and balance my checkbook. I don't need online services - just something basic.

I used to use Microsoft Money and loved it but they stopped producing that. I then went to Quicken and cannot install it on a new computer without an expensive subscription, which I can't pay every year. I also would like something that stores the data on my computer instead of the cloud.

I have looked at, Microsoft Money in Excel but I don't believe they will balance your checkbook. Please help me find something a retired housewife can live with.

Our answer
Hi Lynda. Generally, we can only recommend programs we've tested and used, but since we don't use financial software and never used Microsoft Money we cannot, from personal experience recommend a program.

I did spend some time researching your request as if I were looking for a free replacement for Microsoft Money for myself -- that had all MS Money features including checking and check register features. The program that I came up with is called GnuCash and it's free and works with Windows 8.1 and Windows 10 (which means it will work with Windows 11 too). You can take a look at its features and download it from this page.

If you're willing to spend $30 (one-time fee) take a look at Moneyspire - it claims to be the ultimate Money alternative.

We hope this helps you, Lynda.

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Marilyn says Google Drive is making her computer life miserable
Two days ago, I accidentally installed Google Drive on my laptop. It seems to have taken over everything, as I gave it permission to access Desktop and another critical folder!

Whenever I open a file now using Open Office, which I've used for years, when I close that file, instead of just closing the file, it sends it to Google Drive trash! These are important files. My question is: Can I safely uninstall Google Drive? Thanks so very much; my husband has been a subscriber of yours for years!

Our answer
Hi Marilyn, thanks for your long-time support.

You can safely uninstall Google Drive. Type APPS in taskbar search. When you see "Apps & features" appear in the search results click "Open" (or just press Enter). You'll see a list of installed apps & programs. Scroll down to find Backup and Sync from Google, which is the "official" name for the Google Drive app. Click on it then click Uninstall and follow the steps to remove it from your computer.

We hope this helps you, Marilyn.

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Terry asks about a possible scam and also about buying a new PC
Hi Friends. I'm curious about a tech firm from far away (I think) that has phoned me several times offering to repair my desktop PC (there's nothing wrong with it). They maintain I have had several interruptions along my network (how they know this is beyond me) and they would scan my drive and remove all the offenders they found. I don't know their name but they use a .exe called AnyDesk. I don't know that app but I do know it would run on my machine and I wasn't about to have that happen.

Do you have any idea who this tech firm is and what damage could they do to others not familiar with what I think is their scam technique?

On a longer quest: With Windows 11 on the way and my PC getting close to a decade old, what should I look for in a laptop? My current machine is an HP Core 2 Media Centre. It runs at 2.6 Hz with a 500+ hard drive. I have added 2 external WD drives of 1 and 3 Tb and upgraded the RAM from 4 to 8 Gb.

Should whatever I buy have 12 Gb of RAM? A touch screen? How many USB ports? Other ports? What about a CD burner/player? My modem/router is 2.4 and 5 Gb and I think that it will last me for quite some time. I email, surf and edit photos with my current PC. If you need more info, drop me a few lines of inquiry.

Sorry to take up so much of your valuable time but I don't want to get stung after the purchase.

Stay healthy and happy,

Our answer
Hi Terry. FYI -- AnyDesk is remote connection software allowing someone to connect to your computer remotely.

The answer to the first question is it's a scam. No one calls you out of the blue to tell you that you have problems with your computer. That would be like someone pretending to be a doctor calling you to tell you that you have health problems. At the very least, you should block the number. You should also report this scam to your local authorities.

As for the new laptop, some questions are your personal preference, such as a touch screen, the size of the screen, etc. The minimum requirements would be a 256GB SSD hard drive or 1 TB HDD, 8 GB of RAM, a decent multi-core processor (i3, i5, i7, AMD Ryzen, etc.). You should also make sure the processor is supported in Windows 11. The full list of supported Intel processors is here. And the full list of supported AMD processors is here.

Also, I would suggest at least 4 USB ports (with at least one being a USB 3.0 port). You can use your current external drives with any new computer.

We hope this answers your questions, Terry.

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Patsy says people are taking pictures of her
How do I find out who is taking pictures of me and my location thru my computer and put a stop to this intrusiveness? I read where Google& Facebook either does it or used to do it. What settings do I need to change? I've blocked 3rd parties and done what I thought I should do but the little circles still come up on my screen when I'm working on something.

Our answer
Hi Patsy. I'm betting you learned that people are taking pictures of you from an email or emails, right?

People receive emails that claim their computer has been hacked and that the scammer has obtained compromising recordings or pictures of them. Some versions of the scam have included the person's passwords for an online account or may appear to have been sent from the person's own email address or an email address familiar to them.

These are sent out by the millions knowing that enough people will fall for it to make the scammer a lot of money.

Here's an article we wrote a while ago - it appears this scam is coming back.

You are a very naughty person and I know all about you!

While in rare cases scammers can watch you via your Webcam (if you download and install malware accidentally), you can use a low-tech way of protecting yourself from that scenario by putting a piece of black tape over the lens see this article:

Let’s Protect Your Webcam

Google and Facebook would be committing financial suicide invading people's privacy in this way. Don't believe everything you read on the web,

And the spinning circles? Spinning circles (loading icons) generally mean a program is loading, it does not usually indicate anything malicious is going on.

We hope this helps you, Patsy.

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Carla wants a free program to open zip files
I am hoping that you can help me find a free Zip file opener. I can not open some of the zip files that I get for my art and embroidery projects. Thank you! Carla

Our answer

Hi Carla. We don’t know what type of zip files you have, but we can tell you that 7-Zip can open just about any type of compressed (zip ) file there is, including GZ and RAR.

And it's free. You can download it from

There’s a 32-bit version and a 64-bit version. If you don’t know whether your Windows 10 PC is 32-bit or 64-bit, do this: Type ABOUT in the taskbar search and press Enter. Look under “Device Specifications” and then “System type”.
Carla wrote back: "Thanks so much! That's exactly what I was looking for. 7-Zip works great! Thanks again! Carla"
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Cloudeight InfoAve Premium -Tips & Tricks

How to Reset Folder View Settings in Windows 10
Windows 10 (all supported versions)

Many of us spend a lot of time getting our Windows computers set up the way we like them. For instance, we love the checkbox feature and have a particular way we like our files sorted when we view folders. But sometimes, most often after an update, Windows forgets our folder view settings. If this happens to you, this tip will help you reset your folder view settings back to the way you like them.

To reset your folder view settings type FOLDER OPTIONS in taskbar search. Press Enter when you see "File Explorer Options" appear in the search results. 

The Folder Options dialog will appear. Click the View tab. You will see the Folder Options dialog. To reset your folders, just click on the “Reset Folders” button (see below):

Cloudeight InfoAve Windows Tips & Tricks

Now click “Apply” / “OK” and your Folder View settings will be reset.

Don’t do this if your folder view settings are already the way you want them. But if Windows forgets your folder view settings or a Windows update changes them, this is the fastest and easiest way to reset them.

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Three Easy Time-Saving Tips
Windows 10 (all supported versions)

Sometimes the best Windows tips are the easiest and simplest ones – at least we think so. And today we’re featuring three simple little tips that will save you time.

Tip #1

Let’s say, you are filling out a Web form and you make a mistake -you typed in the incorrect email address or whatever. Instead of backspacing to remove the incorrect address, put your cursor in the form field and press the CTRL key plus the A key and then the Delete Key.

How it works: CTRL + A highlights everything in the form field. The Delete key deletes all the highlighted text.

Tip #2

Now, imagine you’re viewing an exceptionally long web page and you want to go back to the top. Instead of scrolling all the way back up, press the HOME key. If you want to go to the bottom of the page, instead of scrolling all the way down to the bottom, just press the END key. It’s simple, I tells ya!

Tip #3

OK, last one: Here’s a really easy way to highlight a large block of text. Let’s use this tip as an example. While it’s not a “large block” of text, you’ll see how it works. Put your cursor at the beginning of this tip and left-click. Now put it at the bottom of this tip and click while holding down the SHIFT key. Pretty cool, eh? 

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Windows 11 – First Impressions

Before we get started, all Windows 10 users need to know that Microsoft will continue to update and support Windows 10 until October 14, 2025.

First, I’m going to tell you, I was not too happy when Microsoft announced Windows 11 with its stringent requirements that meant that hundreds of millions of PCs (basically all PCs older than three years) would not be able to upgrade.

But being in the business we’re in, we have to get to know Windows 11 inside and out so we can be ready when it launches on October 5, 2021. Since none of my computers could run Windows 11, I decided to see if I could find a cheap laptop that would run Windows 11. I didn’t want to abandon my Windows 10 computers because I have a feeling that the majority of Windows 10 users are going to stick with Windows 10 — at least for a few years. And since Microsoft has promised to upgrade and support Windows 10 until October 14, 2025, I don’t foresee the majority of Windows 10 users rushing to buy a new PC just so they can run Windows 11.

Anyway, I did not want to spend a lot of money just so I could learn Windows 11 but still, I needed to learn it and be familiar with it so we could help folks who do upgrade to Windows 11 and those who buy new computers that come with Windows 11.

So, I spent hours shopping for a computer that would stand up to the tasks at hand, run Windows 11, and still be, well… cheap! After shopping, I found one on Amazon that ended up costing me less than $350 (taking advantage of the $40 instant coupon). If you’re interested, you can take a look here.

It does not have a great processor, nor the biggest screen, but it weighs only 2.2 lbs., has 12GB of RAM, WIFI 6, a USB type C port, a USB3 port, a backlit keyboard, and a decent size SSD (256GB), plus free shipping, I couldn’t resist.

Don’t misunderstand me, I was not expecting much. I didn’t think this cheap laptop would ever be my main work computer. And I’ll tell you when I first turned it on and saw Chinese writing on a blue Windows background, I was sure I’d be shipping this laptop back to Amazon quickly.

But within a minute or two a language selection dialog appeared, and I chose English (U.S.). Then I was guided through the setup by Cortana telling me what I needed to do -holding my hand all the way. For me it was overkill, but for those without much experience setting up a Windows computer, it would be extremely helpful.

The laptop came with Windows 10 Home, so once I set it up, I went to Windows Update > Windows Insider Program and signed up for the Dev channel so I could download and install Windows 11. And within a couple of hours, my new cheap laptop was running Windows 11. So, I learned that while Windows 11 does have strict requirements, you don’t need to spend a lot of money to buy a computer that will run it.

Here’s what we can tell you so far…

The new Start menu and taskbar alignment

After all the complaining about the new start menu and the “centered” taskbar, I found that I liked the new Start menu a lot better than I expected I would and much better than the default Windows 10 start menu.

After installing the programs I used most, I was able to drag the program icons around to bring a logical order to my start menu. And having the search bar at the top is a plus. Notice I have browsers, image tools, and word processing and HTML editing apps grouped. This is an improvement over the lengthy list of apps that comprised the start menus in both Windows 7 and Windows 10. No more scrolling to find what you want. If something is not listed in the start menu, you can add it. You can also see “All apps” in a list if you like by clicking on “All apps”

Cloudeight on Windows 11

Windows 11’s default taskbar is centered. You cannot choose “small icons” and you cannot move the taskbar to the right-side or the top of the desktop.

Cloudeight on Windows 11

But you can shift the centered taskbar to the more traditional left-aligned taskbar and it’s quite easy to do.

Cloudeight on Windows 11

To change the taskbar from centered to left-aligned, just right-click on the taskbar, click on Taskbar settings, then click on Taskbar behaviors. Next to Taskbar alignment choose “Left”.

Cloudeight on Windows 11

Your old programs will run on Windows 11

Many of you are concerned that your favorite programs won’t run on Windows 11. But you will be surprised. I installed all the programs I need to do my job including the 2011 version of MetaPad and PaintShop Pro 7 which was released in September 2000 – so it’s over two decades old and works well on Windows 11. So, any programs you’re using now on Windows 10 (and even Windows 7) should work on Windows 11.

Cloudeight on :Windows 11

Do you have an Android Smartphone?

And if you have an Android smartphone, you’ll be able to access it, the pictures on it, even text from it and make and receive calls from your Windows 11 computer by setting up Phone Companion – which is a snap because it uses a QR code for setting it up.

Cloudeight on Widnows 11

Above: Photos from my Android smartphone on my Windows 11 laptop.

Cloudeight on Windows 11

Above: Texting from my Windows 11 laptop using Phone Companion. And Darcy (Eight) laughing at me in a text message. See how she treats me!!!

We’re going to have more on Windows 11 soon. Next time we’ll cover the SUBSTANTIAL changes in File Explorer and the Windows 11 Settings app. And we will take a look at the new Windows 11 widgets too.

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Want more tips, tricks, and information?

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Reg Organizer: Cloudeight recommended and endorsed.

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If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.76.

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Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

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Cloudeight InfoAve Premium -Tips & Tricks

Password Protect Files and Folders with Easy File Locker

If you’ve ever wanted to password-protect files and folders, we know of no easier or cheaper way than our freeware pick Easy File Locker.

I leave my computer on all day, and EB is known to snoop around. If she gets into my folders, she’ll try to find my tax returns to use against me when I ask for a raise… something like “You made $1200 last year, you don’t need a raise!” all while talking on her iPhone as she zips around town in her Maserati, and I eat a cold bowl of gruel.

Seriously, if you’re looking for a free, easy way of password-protecting files and/or folders, it doesn’t get much easier than Easy File Locker.

Here’s what the developer has to say…

Easy File Locker

Easy File Locker is FREEWARE.

Easy File Locker is a lightweight and easy-to-use file lock software product for Windows. It can protect your private files and folders. With its great protection, users will not be able to open, read, modify, delete, move, copy the locked files/folders, or even not be able to see it. The hidden files/folders will be totally invisible to all users and to any program.

Easy File Locker is designed for protecting files/folders on your local computer. it doesn’t change the protected files and folders, it will not slow down the system speeds and it will never have the chance to destroy your data.

How to Password Protect Files and Folders with Easy File Locker

1. Download Easy File Locker and run it. 

2. Click on “System” and then “Set password”

Easy File Locker - Cloudeight

3.  Choose a strong password (and don’t forget it!)

Easy File Locker - Cloudeight InfoAve

4. Click on Files & Folders and choose “Add Folder”. If you want to password protect a file, choose “Add File”.

5. Choose the folder (or file) you want to protect by clicking the “…” button to the right of the file path form, then click OK.

Cloudeight - Easy File Locker

6. Uncheck “Accessible.” This automatically unchecks “Writable” and “Deletable”. These settings control how a folder or file behaves when it is locked. If you don’t uncheck “Accessible”, anyone will be able to read, write or even delete the folder(s) or file(s), even when they are locked.

Cloudeight Easy File Locker

7.  Toggle Visible “On” if you want to see the folder or file. If you don’t toggle “Visible” off, you won’t be able to see the folder or file in Windows Explorer as it will be invisible. You should toggle the folder “Visible” so you can find it.

Cloudeight Easy File Locker

The folder(s) or files(s) you selected will be locked – even you won’t be able to open them. You’ll get an “Access Denied” warning.

How to unlock and access your locked files and folders

When you need to view or work with a locked folder or file, you will need to temporarily disable the lock. Don’t worry, it’s easy.

1. Open Easy File Locker. You’ll see a password dialog open immediately.

2. Enter your Easy File Locker password.

Cloueight InfoAve - Easy File Locker

3. Easy File Locker will open, and you’ll see a list of folders/files that are locked.

Cloudeight Easy File Locker

4. Select the files or folders you want to unlock and click the red stop button in the toolbar. This will unlock all the folders/files you selected.

Easy File Locker - Cloudeight

5. Click the “Play” button to lock your files up after you’re done viewing or working with them.

Easy File Locker - Cloudeight

You’ll need to follow this procedure every time you want to unlock the files/folders you’ve locked to view or edit them.

For more information and/or to download Easy File Locker, see this page.

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Cloudeight InfoAve Premium - Essays , Rants, etc.

But I’ve Got Nothing to Hide

Everybody’s got something to hide except me and my monkey” (John Lennon)

I was reading some of the articles we wrote on privacy back in 2002 and 2003 and realized things have gotten even worse. We thought privacy was scarce back then, but it’s extinct now.

We live in an age where everything we do, say, write, read, buy or sell is subject to various invasions of our privacy.

I hear some people say, “But I have nothing to hide. Only those who have something to hide have to worry about privacy.”

But those who say they have nothing to hide, hide things every day. We’re all human and we all do things in private that we wouldn’t do in public. If you’re a horrible singer and you sing in the shower, you’d feel violated if someone made a video of you singing in the shower – or dancing around singing in your kitchen. Are you doing anything wrong? No. Would you care if someone posted a video of you singing and dancing around in your home in private on Facebook for the world to see?

Those who defend the government’s right to violate their privacy because they say they have nothing to hide...

Please read the rest of this essay here.

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Cloudeight InfoAve Premium - Back to Basics

What is a CPU?

For years people have been calling their computers "CPUs". As in, "I packed up my CPU and donated it to the school." While you can indeed pack up a CPU and give it to someone, what you'd be giving them is a processor. which does not look anything like your computer.

 Cloudeight Internet InfoAve
The above is a computer, to be more precise it's a desktop computer. But one thing it's not, it's not a CPU.

Cloudeight Internet InfoAve

The above is a CPU. It's a processor. It's the brain of your computer. CPU is an acronym that stands for Central Processing Unit.

So, now you know what a CPU is and what a CPU isn't, right? 

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OE Classic & Cloudeight
Our newest Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express. Stationery works great!

Read more about OE Classic here!

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Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

OE Classic Email program. The email program that is most like Outlook Express. We can even set it up for you. Get more details here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.

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Windows 10 Customization: Make Windows 10 look and work the way you want it to. Learn more.


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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #936
Volume 18 Number 46
September 17, 2021 

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