Cloudeight InfoAve Weekly


Cloudeight InfoAve Weekly
Issue #974
Volume 19 Number 32
June 10, 2022

Dear Friends,

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If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

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Barbara says her computer screen is upside-down

How do I fix an upside-down display? My desktop screen turned upside-down this morning. HELP!

Our answer
Hi Barbara. There's an easy fix. The works on any version of Windows including Windows 10 and Windows 11. You can make your upside-down screen right-side-up by holding down the CTRL+ALT keys and tapping the UP ARROW key on your keyboard.

We hope this helps you, Barbara.

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Janice asks if we have a list of freeware we recommend
Hello...could you please tell me where I can find a list of programs that you endorse? I need to find the Image Resize and the Copy to/Move to programs that I had on my computer before it had to be "fixed". Thanks for all!! Janice

Our answer
Hi Janice. Thanks!

We have 16 free programs in our Freeware Hall of Fame which we updated in April 2022. You can resize images with any image editor - our freeware picks "IrfanView" and "FastStone Image Viewer" make it quick and easy to resize images. You can see our Freeware Hall of Fame here.

Adding "Copy to" & "Move to" to your right-click menu doesn't require a program. It just requires a couple of files you need to download. Since you're using Windows 10, see our tutorial on how to add "Copy to" and "Move to" to your right-click menu here.

We hope this helps you, Janice.

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David wants to know what we recommend to open, print, and save PDF files
Hi Darcy. What do you recommend to 'open'; 'print'; 'save' PDF files?

Stay safe, David.

Our answer
Hi David. Any modern browser (Edge, Chrome, Firefox, Brave, Opera, etc.) can both open PDF files. Edge is pre-installed on all Windows 10 and Windows 11 computers. Once you open the PDF file you can print it using the browser's "Print" function or just use the Windows shortcut CTRL+P to print it. And you can also save the PDF file instead of, or in addition to, printing it.

We hope this helps you, David.

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Cathy asks about the Brave browser
I got something in my mailbox and I like to get your opinion on it. It says to switch for free at brave.com/my data. Want to take back control? Just take back your browser. Brave is a browser that is built to be privacy-safe with a single click. I am not sure if you already talked about this. Thanks, Cathy.

Our answer
Hi Cathy. Brave is a free privacy browser. It's not dangerous, but it's not totally private either. Is it more private than Chrome or Edge? Probably. Is it completely private - no. Does it work well - yes it works just like Chrome and Edge since it's based on the Chromium browser as are Chrome, Edge, and several others.

It won't hurt to try Brave - you can install it and try it out without having any effect on your default browser. You can get it at https://brave.com/.

Just remember, if someone or some software application promises you 100% privacy -it's 100% NOT true. 100% privacy on the internet is a fallacy.

We hope this helps you, Cathy.

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Steven asks about clearing browser history & more
Do you recommend clearing all history from Google Chrome? The last time I did that all of my circular icons which I use frequently disappeared from the opening page of Google Chrome. Also, all of my favorites (bookmarks) changed from icons to blank pages (icons not showing until I clicked and opened them again)?

Our answer
Hi Steve. The site logos (icons) you see when you open Chrome are the sites you visit most. These are based on your browsing history. When you clear your history they're removed. You can add them back by visiting your favorite sites again.

Chrome does not have "Favorites" it has bookmarks. Deleting browser history does not remove bookmarks. I think by "icons" you are referring to the "favicons" (AKA shortcut icon, website icon, tab icon, URL icon, or bookmark icon) that most sites display (like we display a little dragon), and yes, those will disappear if you clear your browser's cache and history, but they'll reappear when you reopen that page. The reason for this is that "favicons" aren't stored on your computer - they come from the bookmarked site - and will reappear when you visit the site again. The favicons will remain visible as they are stored in your browser's cache. If you want to learn more about favicons, see this page.

So, everything you describe is a result of clearing your browser's (Chrome) history/cache.

We recommend clearing history/cache every few weeks although it's not really necessary - it is good housekeeping. However, if you visit a scam site or phishing site and you are getting popups, ads, or other problems related to your encounters with scam/phishing/malware sites, then clearing the browser's cache and history is a priority.

We hope this helps you, Steven.

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Sandi wants to know how to show more icons on the Windows 11 taskbar
Some of the icons on my Windows 11 taskbar are hidden and some I can see. How do I get the hidden ones back so I can see them? This has just happened today. Thank you for your help.

Our answer
Hi Sandi. Right-click on your taskbar, and open Taskbar settings. In "Taskbar settings", click on "Other system tray icons" and turn on the ones you want to show on your taskbar.

We hope this helps you, Sandi.

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Tim has some questions about VPNs
Hi Guys! Tim from Pittsburgh (again)- regarding VPNs, I am confused- if I sign up for a VPN service, where does that coverage begin? My internet comes from Comcast cable, through my own modem and router, to my streaming devices, and to my PC. So, am I "covered" at the PC, or at the Modem, or what? It's not something that I install on my PC, is it? I don't get it! (don't want to go into the plus and minus of VPNs) just can't figure out how it works! Hopefully, you can clear up another conundrum for this 80-year-old user. Thanks!

Our answer
Hi Tim. I think you're misunderstanding what a VPN is and what it does. A VPN is a Virtual Private Network.

You can install a VPN app on your device, or a VPN extension in your browser that allows you to establish a secure connection with a VPN server.

A VPN connection creates a secure connection between you and the internet. Via the VPN everything you do on the internet is routed through an encrypted virtual tunnel. This disguises your IP address when you use the internet, making its location invisible to everyone. A VPN service usually allows you to choose the location that you want to appear to be from. You're in Pittsburgh, but you could choose a VPN server in Los Angeles or London, or anywhere your VPN service has servers.

Your ISP is involved only in connecting you to the VPN service you use. Normally, your ISP logs everything you do and everywhere you go on the internet, but when you use a VPN service, your ISP only knows you're connected to a VPN service what you do after you connect to the VPN service your ISP does not know. Many think this provides more security since their ISP cannot log their internet activities. But it's the devil you know theory. Many VPNs claim they don't keep logs of your activities, however many do, and the only proof you have that they don't log your internet activities is that they say they don't.

Here's a quick summary:

Without a VPN service...

YOU>>YOUR ISP>>THE INTERNET

With a VPN service...

YOU >> YOUR ISP>>YOUR VPN SERVICE >>THE INTERNET

A VPN service has nothing to do with your ISP, your router, or your modem. ISPs, routers/modems just get you on the Internet. Without a VPN everything you do on the internet goes through your ISP so your ISP can "see" everything you do and everywhere you go on the Internet. With a VPN everything you do on the Internet once you've connected to your VPN service goes through your VPN. All your ISP knows (and logs) is that you've connected to a VPN server.

Let us know if this helps you, Tim.
-------------
Tim wrote back: "To quote Johnny Nash, 'I can see clearly now…' I think I’ve got it! Many thanks!"

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Cloudeight InfoAve Premium -Tips & Tricks

Two Somewhat Rare but Useful Command Prompt Tips

Microsoft is trying to move users away from the Command Prompts and push them into using PowerShell. But the Command Prompt is still a useful tool and truth be told, many tips written for the Command Prompt (including this one) work in PowerShell too.

1. Show or print a list of all running processes

First, let’s open a command prompt with administrator privileges. First, let's open a Command Prompt. Just type COMMAND  in the taskbar search. When "Command Prompt" appears in the search results press "Enter" or click "Open".

 In the Command Prompt window, at the prompt, type:

TASKLIST

and press Enter:

Cloudeight Windows Tips and Tricks

Or you can use Windows PowerShell, see?

Cloudeight Windows Tips and Tricks

As you can see (above) you’ll get a list of all processes running on your computer. You’ll be able to scroll through the list and see every process that is running on your computer.

If you want to print a list of processes, it gets a little more complicated.

At the prompt type:

TASKLIST > C:\  and the directory (folder) in which you want the file to be saved. In the example below, I’m saving the list with the name “running-processes” in my documents folder so the command line shows:

TASKLIST >C:\USERS\THUNDER\DOCUMENTS\RUNNING-PROCESSES.TXT 

Cloudeight Windows Tips and Tricks

You can save the file to any drive or folder you want to… but remember, spacing is important and you must know the complete file path. The simplest way to do this is to just save it to the root of the C:\ drive… with the command

TASKLIST >C:\RUNNING-PROCESSES.TXT

Cloudeight Windows Tips and Tricks

2. Kill Any Running Program or Process

Sometimes, if a program has frozen or stopped responding, you won’t be able to close it. You can try using Task Manager and right-clicking on the program process and then trying to “End task”. But if that fails, or you just want a quick way to kill a program or process, try this.

Open a command prompt, and type the following command at the prompt:

TASKKILL /IM program’s exe file name /F

You can get the program's file name (exe) from Task Manager >Processes.

In the example below, we are killing all running Firefox processes by typing the following command:

TASKKILL /IM FIREFOX.EXE /F

Cloudeight Windows Tips & Tricks

Also, as you can see above, we killed all running Chrome processes with this command as well.

TASKKIL /IM CHROME.EXE /F

Note: These commands are not case sensitive… you can use lowercase or uppercase, it doesn’t matter. The /F at the end means “Force” as in force the process to close.

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Who Am I? A Guide to the User Accounts on Your Windows Computer
Windows 10 and Windows 11

Would you like to find out the name of the user account you’re logged into Windows with? Here’s how:

Open a command prompt. In Windows 10 type CMD in the taskbar search and press Enter when the Command prompt appears.

At the prompt type WHOAMI (as in who am I). Windows will respond with your computer name and your user account. It may be different than what you think. My main user account on this computer is Rocky 10 (a movie they never made) and I’m logged in as user odumh (don’t even ask).

Cloudeight Windows 10 Tips and Tricks

Cloudeight Windows 10 Tips and Tricks

Now, for the next tip, I’m showing two of my computers, one of which (Windows 10) has quite a few user accounts set up.

To see a list of all the accounts on your computer, open an Administrator Command prompt this way:

Type CMD in taskbar search. When the Command prompt appears at the top of the search results, right-click on it and choose “Run as administrator” from the right-click menu.

In the Command window at the prompt type:

NET USER

And press Enter.

You’ll see all the accounts on your computer, including the hidden ones.

Cloudeight Windows 10 Tips & Tricks

My Windows 10 laptop is called Sydney28 (it’s a long story). You can see I have several other user accounts on Sydney28 with names like “BeMyGuest”, Jupiter, rainc, Reddington, and thunder (Thunder Cloud), and some arcane accounts that were created by Windows.

Cloudeight Windows 10 Tips & Tricks

My main laptop, running Windows 11 has three accounts.  My Guest, Rainc, and WDAGUtilityAccount

If you have an inquiring mind, you probably want to know why they are there.

WDAGUtilityAccount — Microsoft defines the “WDAGUtilityAccount” this way: “this account is part of the Windows Defender Application Guard which came with the Fall Creators Update (version 1709). This account is left disabled unless it (Windows Defender Application Guard) is enabled on your device.”

DefaultAccount — It’s usually the account you log in with.

If you see an account names “Administrator” (not the account type), this is the famous, so-called hidden Super Administrator account. And while it does have some important uses, you should never enable it and then leave it enabled. If you want to enable it to try it you can do so this way:

Open an Administrator Command prompt and type:

NET USER ADMINISTRATOR /ACTIVE:YES

Now press Enter. You’ll get a message that “The command has completed successfully”

Once you’ve enabled it, to use it you’ll need to log out of your account and log into the “Super Administrator” account.

Don’t forget to turn it off when you’re done experimenting: Open an administrator Command prompt and type:

NET USER ADMINISTRATOR /ACTIVE:NO

Press Enter. You should see “The command completed successfully”.

Bonus tip

If you have created more than one user account on your PC, you can switch between them by using the Windows key + L shortcut. Try it.

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Two Handy Quick Tips for Chrome, Edge, and Firefox Plus a Chrome trick
Windows 8.1, Windows 10, Windows 11 (Chrome, Firefox, and/or Edge)

If you use Chrome, Edge, or Firefox (or one of the many derivatives of those browsers) we think you’ll find these tips quite handy. 

How to Show recently viewed pages with a click!

Did you know you can show a list of recently visited pages from the current tab? You can. All you have to do is right-click on the “Back” button and you’ll see a list of recently visited pages. And as illogical as it sounds, this also works with the “Forward” button too. This works in Firefox too.

Drag-a-tab 

Did you know that you can detach a tab and open it in a new window? You can! All you have to do is drag the tab outside the active browser window. And you can also add it back to the original windows too. Just drag it back and drop it. You can also rearrange the order of the open tabs by dragging an open tab to wherever you want it. It’s easy to do!

Drag your downloads in Google Chrome

When you download a program using Chrome, you will see it on Chrome’s status bar (the bar along the bottom of the browser window). Did you know you can drag that download tab out of Chrome to your desktop or any folder on your computer?

Also, you’ll note at the far right edge of the download tab (which shows the file name) you’ll see a little down-arrow. If you click that arrow you’ll get options such as “Show in folder”. “Run”, “Always open files of this type” and “Cancel”.

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Reg Organizer: Cloudeight recommended and endorsed.

Now available: Reg Organizer 8.91

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Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

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Cloudeight InfoAve Premium -Tips & Tricks

If You Love to Read, You’ll Love “What Should I Read Next?” 

Both of us are voracious readers. We both love books and reading is one of our favorite things to do. Nothing like sitting outside under a shady tree in the summertime, reading a good book, and sipping an ice-cold beer. Sorry, EB. I meant a nice big tall frosty glass of chocolate milk.

Do you know what the biggest problem with reading is? It’s when you finish reading an exceptionally good book. Super-good books make it difficult to find the next good book to read. Why? Well, because if you just finished reading an amazing book, how do you find one that could ever measure up to it?

We normally stumble around and find the next great book eventually, but sometimes not without a few misfires in between. Usually, this means downloading sample books from Amazon and sometimes slogging through the first few chapters hoping the book gets better. But I don’t like slogging through chapters in slow-starting books. I like to be smacked in the noggin right from the opening sentence.

“Jackie wouldn’t put up with him… not one more second! So she took an egg and a candle and put them both inside a large, dirty red sock. ‘That’ll teach that nincompoop’, she slathered.”

Why can’t authors think of opening sentences like that one? I just made that up, but I bet you’d love to know where that was going, right?

As usual, I’m wavering off-topic, so I digress.

The problem with great books is that it makes it hard to find the next great book. Expectations run high. We have found a site whose sole purpose is to give you tons of suggestions for your next great read.

Just type in the title of the book and click and voila!

Cloudeight Site Pick - What Should I Read Next

You’ll find suggestions for other books to read. You can sift through the list — each suggestion has keywords about the book’s content. You also have an option to click “Info/Buy” to read more about the book and get reviews on Amazon. Now, just because it has the word “Buy” in it does not mean you have to buy anything. 

I just get the titles from here and then flip on my tablet, head to Amazon and get the book for Kindle. Almost always you can get a free sample of the book with the first chapter or two. if you’re an avid reader you already know that you can’t always tell how good a book’s going to be by reading the first couple of chapters, but more often than not, if I’m sleeping before the end of chapter one, that book’s not going to wake me up later.

Enough of this. This site is so simple to use that I bet I could teach a chimpanzee to use it in less than 5 minutes – if he/she already knew how to type.

The name of the site is “What Should I Read Next?”.

If you love to read as much as we do, visit our site pick, type in the name of a book you like, and in a few seconds you’ll (usually) you’ll get several — or sometimes dozens of suggestions for books to read next.

Hop to it. Get reading!

Visit our site pick “What Should I Read Next” right now! 

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The Best Computer Care and Repair - Anywhere!

We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. Get PC service from folks you trust at the best prices you'll find anywhere.

Get more information here.

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Cloudeight InfoAve Premium - Essays , Rants, etc.

FIDO, OAuth2, and Your (almost) Passwordless Future

Most Passwords Will Be Going the Way of the Dinosaur

Since the beginning of the Internet, passwords have been, until recently, the only authorization method available. Passwords authorized to access personal data – like bank accounts, credit card accounts, Social Security accounts, and other government accounts. And passwords have been the only line of defense between you and your personal info and your money.

But password log-ins were flawed from the beginning. Not only were most people – save for those who opted to use password managers – apt to forget passwords, but data breaches, phishing, malware, and other forms of trickery meant that miscreants could steal passwords en masse and use them to drain users’ bank accounts, rack up credit card debt, and sometimes even steal identities. So, while getting rid of passwords – or going “passwordless” as those in the know like to say – might seem bizarre and counterproductive, it’s actually going to be a good thing for most of us. But, it favors those with smartphones – and not everyone has a smartphone. Smartphones make passwordless log-in quick and easy.

No smartphone? No problem!

But if you don’t have a smartphone, don’t worry...

Read the rest of this hybrid essay-article here.

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Help us help you.

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support! 

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Cloudeight InfoAve Premium - Back to Basics

What is a Shell Extension?

Shell Extensions are usually very small programs that you install like a regular program but which do not appear on the start menu. You "run" these programs by right-clicking on a file or folder. When you do, the shell extension displays an additional menu..

Shell Extensions are one of our favorite types of software because they are most often focused on performing useful tasks. For instance, one of our favorite shell extensions is called "ContextMagic" which allows the user, simply by right-clicking on a file, to move or copy the file to any other location on the computer, to copy the "file path" to the clipboard and several other useful things - all accessible by a simple right-click.

ContextMagic is a great example of a useful shell extension - but there are hundreds of others. Try ContextMagic and you'll be hooked on Shell Extensions like we are. Shell Extensions - small, useful utilities that you run simply by right-clicking on a file or folder!

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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Darcy and TC
Cloudeight InfoAve Weekly - Issue #974
Volume 19 Number 32
June 10, 2022 

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