Cloudeight InfoAve Weekly


Cloudeight InfoAve Weekly
Issue #1031
Volume 20 Number 37
July 14, 2023

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #1031. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Dotty needs a Fax service
Once again I need your reliable advice. After putting our home-based business to rest we no longer have a fax and really didn't see a need for one...until now. Can you recommend a trusted free fax from my computer? I have found, iFax, and CocoFax that do not charge. Have you heard of them? As always, I have learned to go to the best for advice before jumping into something. Thank you and have a blessed day.
 
Our answer
Hi Dotty. I had to do some digging & research for you since I don't ever use fax services. I'm not a Fax expert. I looked at Cocofax, and it seems OK but it's not free. See this page.  iFax does offer five free pages per month.
 
I did some research and shopped around for you and here are three that I found that are secure and trustworthy. All of them offer free or low-cost faxing.
  • HelloFax is a newer fax provider that offers a user-friendly interface and competitive pricing. It offers a free plan (five faxes per month). It also offers 256-bit encryption and mobile faxing.
  • GeniusFax is a pay-as-you-go fax provider that offers 256-bit encryption, mobile faxing, and other features. Current pricing is 19 cents a page.
I hope this helps you make a good choice, Dotty. And thank you for your long-time support!
---------
Dotty wrote back..."Thank you for all your help. You are always there to help. I chose to go with FaxBurner. I'll give it a try. Thanks again... Dotty"

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Patsy needs a USB Wi-Fi adapter but doesn't know which one to get
I have difficulty with my laptop connecting to the internet. If a USB wifi adaptor bypasses my laptop wireless adapter and connects automatically I need to get one. But I have no idea which one to purchase -- a 2.4 USB, 3. USB -- 600- Mbps - 12 or 1500 Mbps?

All that tells me nothing. My laptop (HP Elite Windows 10) is an older one and I have no idea what I should get that would be strong enough to get me on the internet when I start the computer. I'm tired of having to go to the Internet access site and work it until it connects. If it says connected, the laptop is not on the internet. If it says disconnected, the laptop is on the internet. What do I need to look for in a USB Wi-Fi adapter?

Our answer
Hi Patsy, Don't worry about the numbers. What you want is fast enough and plug-and-play (no need to download drivers). So, I have a plug-and-play ($9) USB Wi-Fi adapter on the computer I'm using right now and I'm getting speeds of 425 Mbps of the 500 Mbps promised by my ISP. Your speed will depend on the Internet speed provided by your ISP.

So, to make things easy for you, I've done some shopping for you. Here's a plug-and-play USB Wi-Fi adapter for Windows 10 or Windows 11 for less than $10 from Amazon. It's rated 4 stars by 1600+ purchasers. All you have to do is plug it into a USB port on your computer. You'll see it will ask if you want to run the software installer setup and once you do that you'll see your internet connection as WiFi2. It's really simple and really inexpensive. It will provide you with speeds up to 300 Mbps - if your provider offers speeds that fast.
 
We hope this helps you, Patsy.
-----------
Patsy wrote back..."Thank you for the quick response and the valuable info. Patsy"

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Marty wants to know the best way to uninstall (remove) a printer
Hi Darcy and TC.  My dad turned me on to you folks many years ago before he passed.
I’m indebted to you for all I’ve learned from reading your articles and replies to others over these many years. I feel like you’re “family”, in the way you relate to us and help us.

My question is: what is “the best way” to uninstall a printer? I know from Googling it, that there are several ways, but some are more thorough and work better. I recently had to remove a printer that I purchased but was unhappy with and needed to return - and I started with “settings”>” printers and scanners” and ended up choosing “remove” when I selected it. When I restarted my PC, it reappeared again and I had to take a different route, first by removing some software it had installed along with the drivers for the printer. I bought another printer but am gun-shy now, and wanted your advice on how best to remove it should I need to. Please feel free to streamline my question should you decide to post it in the Saturday Q&A newsletter. Thanks for all your help down through the years, you’re “the best of the best”. -Marty

Our answer
Hi Marty. Thanks for your nice comments we enjoyed working with your dad and were sad to hear of his passing.

The correct way to uninstall a printer is the way you did it. Settings >Printers & scanners> click on the printer and select remove. You can then remove the printer driver(s) this way.
 
Open the Printers and Scanners page in Settings.
Scroll down and click the Print Server properties link.
Click on the "Drivers" tap at the top.
Click on the printer you want to remove the driver(s) for and click the "Remove" button at the bottom.
 
 
You'll get a warning message that removing the driver will prevent the device from working -which is OK since you've uninstalled it anyway.
 
In the next dialog "Remove Driver And Package" make sure "Remove driver and driver package" is selected, then click "OK".
 
 
When this has been completed, immediately restart your computer. After you've restarted check to see if the printer you uninstalled is still there... it should not be.
 
We hope this helps you, Marty.
----------
Marty wrote back..."Thank you so much, TC!!! - and thank you for your kind words about my dad, that meant a lot. My screen layout may be slightly different than yours (I’m running Win10 V 22H2) and instead of “scrolling down” on the Printers & scanners page, I found the link for “Print server properties” off to the right side under “Related settings” - but everything else was just as your instructions and screenshots said.  Again, thank you so much for such a speedy reply. You’ve taken a weight off my mind, one less thing to worry about.  You truly mean a lot to all of us. Have a blessed day. Marty."

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Rhonda wants to know more about widgets
Good morning.  I saw your comment to Marinus regarding restarting widgets. A million years ago I used widgets on my computer.  Most of the widgets stopped functioning or became troublesome and I haven’t used them since. Can you give us a brief refresher on using widgets and what they do on Win 10? Or is this something I just have to play with myself? Will it slow down my over-full computer? I love your work. Rhonda.

Our answer
Hi Rhonda. Windows 7 Widgets were called "Gadgets" and are not the same as we discussed in the newsletter. Windows 11 Widgets are totally different. If you're using Windows 11, you can access Widgets by using the Windows key + W shortcut. You can also place a Widgets shortcut on your Windows 11 taskbar by right-clicking on the taskbar, then choosing Taskbar settings. In Taskbar settings turn the switch next to "Widgets" on.

If you have Windows 10 you can get Widgets from the Microsoft Store. It's officially called Widget Launcher... read more about it and or download it here. The Widgets we discussed in the newsletter come with Windows 11.
 
I hope this helps you, Rhonda.

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Stanley disagrees with our opinion of CCleaner
I agree with your suggestions 90% of the time but not when it comes to CCleaner. I have used it for years and never had a problem. Like in all apps you have to take precautions and not accept everything on offer. If you just keep your wits about you there should be no problem. As you yourself wrote, it is still popular Keep well. Stanley.

Our answer
Hi Stanley. It's your computer and you can use whatever software you like. We don't trust AVG/AVAST who now owns CCleaner. CCleaner has had a checkered past with data collection issues, having over 2 million users hacked, and other problems.

We're not the only ones who don't think highly of CCleaner.
https://www.makeuseof.com/tag/stop-using-ccleaner-windows/
https://www.techradar.com/news/windows-10-is-warning-users-not-to-install-ccleaner
 
And there are many others. But, it's your PC, you can use whatever you like. We'll still warn users away from CCleaner. So, Stanley, we respectfully disagree with you, but we appreciate you expressing your opinion.

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Carolyn wants her computer cleaned up and her emails recovered
Can you help clean up my Desktop HP computer - I lost all email connections back in November 2022 - I don't know why. I've set up an alternative email for the time being. Trying to recover emails, I am sure I have messed up my computer. I want to chat with someone about the service to fix the computer.

Our answer
Hi Carolyn. We can help you clean up your computer for sure, but that won't have any impact on your email. All I can tell from this email is that you have a Gmail address. I don't know if you have other email addresses and if you do, what they are. I don't know what you mean by you lost all "email connections back in Nov. 2022".

Cleaning up your computer won't fix your email problems, but the answer to your first question is yes, we can clean up your computer, with the caveat that cleaning up your computer won't affect your email.
 
Let's see what we can do with the information we have from you...
 
If the main email address that you're using is Gmail,  you don't need an email program or anything other than a browser (Microsoft Edge, Google Chrome, Mozilla Firefox, and dozens of others) to access your email. Every Windows 10 and Windows 11 computer has t least one browser by default, and that is Microsoft Edge.
 
Click this link https://gmail.com/ and it will open with your default browser, regardless of which one it is. You can sign into Gmail from there. All of your emails will be in a folder called "All mail" even the mail you downloaded using an email program.
 
If you can't log into Gmail, because you lost your password Gmail will present you with several ways you can recover it.
 
1. Type your Gmail address in the "Email or phone" box...
 
 
2. Click "Forgot password" to start the process of recovering your password.
 
 
If Gmail is not your main email address and you can't log into your other email addresses, please let me know what that email addresses are and what happens when you try to access that address or those addresses, and we'll go from there to see if we can help you.
 
If you cannot contact us by email, go to this page, and give us a phone number where we can reach you and we'll set up a time to talk. We will do everything we can to help you, Carolyn. 

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Brenda wants to know if she needs Malwarebytes 
I searched your questions and answers and did not find an answer, so forgive me if you have already answered this question. Do I need Malwarebytes in addition to Emsisoft? My renewal is coming up and I don't want to renew if all I need is Emsisoft. Thanks for all you do!

Our answer
Hi Brenda. Emsisoft is a great antivirus and it is the best antimalware available. So, no, you do not need Malwarebytes. So, save your money,  Brenda.

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Cloudeight InfoAve Premium -Tips & Tricks

A  Simple Tip to Keep You Safe: Hover Over Links Before You Click Them
Windows 10 & Windows 11

One of the tricks miscreants use is to disguise links, either with an image or a text link that looks safe but isn’t. We have written dozens (maybe hundreds of times) that it’s really important that you think before you click.

One of the things you need to think about is counterfeit links. Those are links that look safe or text that disguises the true destination of the link. By hovering over a link, you can see the real deal – the real link – uncloaked and not disguised. And you’ll know in an instant if the link goes somewhere you don’t want to go.

But we have learned when some folks hover over links, they don’t see the “real” URL because they don’t know where to look. We were remiss and forgot to tell people where to look to see the real URL. So we’re going to show you right now.

How to reveal the true destination of a link

To make sure that everyone knows how to reveal the true URL  (web address) by hovering over any link, we made the animation below. You can watch as the mouse pointer hovers over the link and how the actual URL is displayed at the bottom left. You can see in an instant that the link that appears will take you to Microsoft Support will not take you to Microsoft Support… but to https://www.thundercloud.net/infoave/new

Cloudeight Windows Tips

In this case, the destination of the counterfeit link leads to a safe site (ours). But it could have just as well led you to a fake site that looked like Microsoft support but would have led you into a very expensive tech support scam — or a hive of malware.

The true destination of a link (either a text or image link) will always show at the bottom left corner of your browser when you hover over it. This works in Chrome, Edge, Firefox, and most other browsers.

THINK BEFORE YOU CLICK

This is a fundamental tip that can help you stay safe on the Web. And remember – always think before you click. You’ll serve yourself a lot of grief if you do. 

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A USB Wi-Fi Adapter is an Easy and Inexpensive Fix for Many Wi-Fi Problems 
Windows 10 & Windows 11

USB Wireless Adapter - Cloudeight Computer Tips & Tricks

Above; A USB wireless adapter connected to a laptop computer

We receive several emails every month from folks who say they are having problems connecting to their wireless network (Wi-Fi)or that sometimes their computer connects to Wi-Fi and other times does not or that their connection is not stable. Sometimes you can browse the web with no problems and other times websites won’t load.

If your computer’s wireless adapter is starting to fail and you’re having problems connecting or staying connected to the internet your first step should be to call your internet service provider (ISP). Your ISP can check your modem/router and the lines in/out of your home. If your ISP tells you that your modem/router is working fine and they find no problems, then the problem is most likely your computer’s Wi-Fi adapter is not working correctly. At this point,  you have 2 choices

A. You can buy a new wireless adapter. If you chose this solution, you’ll have to buy the wireless adapter, disassemble your computer’s case, remove the old wireless adapter, install the new wireless adapter, and then put your laptop or desktop back together. Or else pay someone else to put in the wireless card. If you choose to buy a wireless network adapter and have someone else install it for you, this option may cost you $100 or more.

B. Buy a USB Wi-Fi adapter. This is the easiest, most cost-effective way to upgrade an older computer’s Wi-Fi wireless adapter. And choosing a USB Wi-Fi adapter, you can upgrade your older computer’s wireless capabilities, and that can make a big difference in your Internet connection. And a USB Wi-Fi adapter is the most cost effective and easiest way to fix your Wi-Fi woes caused by an older wireless card.

What Does a USB Wi-Fi adapter do?

A USB Wi-Fi adapter overrides the computer’s built-in wireless card. If you’re using an older laptop, a USB Wi-Fi adapter can give you a faster, more reliable, updated Wi-Fi connection. Most USB Wi-Fi adapters are plug-and-play which means you plug the USB Wi-Fi adapter into a USB port and install the software that comes with it (if any), connect to your wireless network and you’re done.

What kind of USB Wi-Fi adapter do you need & how much will it cost?

If you do a lot of streaming (Netflix, Amazon Prime, Hulu, etc.) or online gaming, you should choose a Wireless USB adapter with a data transfer rate of 500 Mbps or more. And be sure to select a dual-band adapter since they work on both the 2.4GHz band as well as the 5GHz band. The 5GHz band offers a faster, more reliable connection with less susceptibility to interference.

Prices vary greatly, but you should be able to find a good 500+ Mbps, dual-band USB wireless adapter in the $15-$30 price range.

USB Wireless Adapter

Above:  TP-Link Nano AC600 USB Wifi Adapter(Archer T2U Nano)- 2.4G/5G Dual Band Wireless Network Transceiver Adapter (Windows 10 and Windows 11)… $12.99 from Amazon. Read more…

USB Wireless Adapter
Above:  Dual Band USB wifi Adapter, 600 Mbps 5GHz/2.4GHz WIFI USB Adapter 802.11ac w/ Antenna Wireless Network Dongle for PC (Windows 10 and Windows 11)… $11.99 from Walmart. Read more…

You can spend a lot more but remember spending more doesn’t ensure that you’ll get a better adapter.

Most adapters are plug & play. Some have software built into the USB adapter so when you plug it in the first time, it automatically installs the necessary software.  

So… if you have an older desktop or laptop and are having problems connecting to, finding, or staying connected to your wireless network, a USB Wireless Adapter may be all you need to upgrade your computer’s Wi-Fi capability and end your Wi-Fi woes without spending a lot of money. 

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Scam Update: Current Scams and How to Spot Them
For everyone who uses a computer or smartphone

How to Spot the Current Scams - Cloudeight InfoAveToday, we’re going to update you on the most popular current scams floating around out there. As you probably already know, scammers are always looking for new ways to get their hands in your pockets and steal your money, or even worse — your identity.

VPNs and identity theft protection companies cannot protect you from identity theft – regardless of their sometimes outrageous promises. The best way to protect your money and your identity is by keeping up-to-date with all the latest scams and by using common sense while you’re using your phone or while you’re on the Web. Don’t let your guard down, stay informed, and stay safe.

Here are some of the current most common scams making the rounds right now

Impersonation Scams – Hackers can spoof numbers for government agencies, like the IRS, debt collectors, your local bank, or even people you know, asking for sensitive information.

Reactivation Scams – Scammers may send text messages asking you to reactivate your account by clicking on a link or calling a number.

Delivery Notification Scams – You may receive a text message or email saying that you have a package waiting for you and to click on the link to track it.

Prize Scams – Scammers claim that you’ve won a large prize or lottery and are required to pay an ‘administrative fee’ in order to claim it.

Family Emergency Scams – You may receive a call from someone pretending to be a loved one in distress and asking for money to help them out with an emergency.

And Here are some tips on how to spot scams

Understand that scammers often pretend to be from trusted organizations. They may utilize technology to impersonate names and phone numbers. So what you see on your device may not be real. They can also create counterfeit websites that look very much like the trusted website they’re counterfeiting.

Criminals may include high pressure, urgent requests — citing a problem or prize that needs your immediate attention.

Many phishing emails or texts will contain grammatical errors in the message or sender’s email address.

Scammers very often request a specific payment method that you must use to remedy the situation. Most often they’ll ask you to pay with gift cards or cryptocurrency.

They may send you a check. Really! That’s right, they may send you a check to deposit, asking you to send back a portion of the money. When it’s discovered the check is fake you’ll be out the funds.

Our dual missions are to help you with your PC and to keep you safe on the web. Stay informed as to what the latest scams are, always be alert, always use common sense, and be wary. We hope this helps you stay safe. 

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Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10 and Windows 11!

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Cloudeight InfoAve Premium -Tips & Tricks   

 

Everything Makes Searching Your Computer Faster 

As far as I know — or for as long as I can remember, at least — Windows has always had a search feature. It’s not always been particularly good. And it’s certainly not the fastest. In Windows XP and Vista, the Windows search feature was not very good and certainly not very fast. Windows 7 brought some improvements. Windows 10 and Windows 11 continued to improve the search feature. But Windows search is still not as fast as it should be, not as thorough as it could be, and not as fast Everything Search – a free search program for Windows 10 and Windows 11.

Everything Search

Everything is not new; it’s been around for a long time. We’ve featured it before, but that was a couple of years ago. But seriously, it’s so good and so fast, it deserves mention.

Everything is made by Voidtools. The developer, David Carpenter, is so sure you’ll like Everything search, he is willing to put his name and his email address on the Everything website – and that says a lot about the program and the developer.

A few days ago we decided to check it out again. ‘And once again, we found Everything Search to be exceptional. It is an amazingly fast and thorough search engine for Windows. It makes it easy to find whatever you’re looking for on your computer.

I did a couple of quick tests. And Everything produced great search results instantly. We looked for all files on my laptop with the “white.mid” in their names in the first test. Everything found, well, everything with “white.mid” in its name in the blink of an eye.

Cloudeight Freeware Pick - Everything Search

Let’s see if Everything can find “Ice Castles”, one of my favorite midis from our stationery days. You can even change the view from Details to Icon views and more.

Everything Search -Cloudeight Freeware Pick

And in another test, I just looked for all PDF files on my laptop. I have PDF files on this old laptop going back to 2013. I have saved quite a few in the last eight years. To find them all, I used the wildcard * (that is *.PDF) to search for all PDF files. In less than 2 seconds it found every PDF file on my laptop – and there are a whole lot of them. The search results can be ordered by name, date, type, etc. Below you can see Everything showing all PDF files on my laptop (some going all the way back to 2013) by name.

Cloudeight Freeware Pick - Everything Search

So, with our tests completed successfully, it’s time to bring in David Carpenter, the developer of Everything, to answer your questions:

What is “Everything”?

“Everything” is search engine that locates files and folders by filename instantly for Windows.

Unlike Windows search “Everything” initially displays every file and folder on your computer (hence the name “Everything”).

You type in a search filter to limit what files and folders are displayed.

How long will it take to index my files?

“Everything” only indexes file and folder names and generally takes a few seconds to build its database.

A fresh install of Windows 11 (about 120,000 files) will take about 1 second to index.

1,000,000 files will take about 1 minute.

Does Everything search file contents?

Yes, “Everything” can search file content with the content: search function.

File content is not indexed, searching content is slow.

Does “Everything” hog my system resources?

No, “Everything” uses very little system resources.

A fresh install of Windows 10 (about 120,000 files) will use about 14 MB of ram and less than 9 MB of disk space.

1,000,000 files will use about 75 MB of ram and 45 MB of disk space.

Does “Everything” monitor file system changes?

Yes, “Everything” does monitor file system changes.

Your search windows will reflect changes made to the file system.

Is “Everything” free?

Yes, “Everything” is Freeware.

Please consider donating.

Does “Everything” contain any malware, spyware or adware?

No, “Everything” does not contain any malware, spyware or adware…

If you want to read more about Everything, visit this page.

Everything is available for download as a portable app or with an installer. It’s available in 32-bit and 64-bit versions. If you’re looking for a faster, better way to find files on your Windows PC, give “Everything” a try. It’s fast, free, and it’s not bundled with anything else, and it contains no malware or badware. And you’ll be happy to know the author does not play whack-a-mole with the download links.

You can download Everything from this page. 

You’ll have several installation options to choose from. If you’re an advanced user you can modify these however you wish. If you’re not an advanced user or you are a minimalist like us, just install Everything as it comes. It works great right out of the box as they say. 

And should you have any questions or problems, David Carpenter puts his name and email address on the Everything website.

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Our Cloudeight SeniorPass is a great deal. You get unlimited support for one full year from the date you first use your SeniorPass. We can help keep your computer running well, fix all kinds of computer problems, clean up malware, and a whole lot more. Our SeniorPass is like having insurance for your computer. And it's only $99 for an entire year.

Get your SeniorPass today for just $99.  It's just like having insurance for your computer - only better!

To learn more about our SeniorPass, please see this page.

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Imagine

Imagine you are a snowflake and you are born on a high cloud on a bleak and colorless bitter winter day. And for the longest time, you’re borne on the lofty and majestic winds that sweep the crescents of the sky, always surrounded by others like you, all alike and all different and all traveling together, to the same and different destinations.

But it’s not the destination that matters, it is the journey- the journey on the wind, where high-born kinsmen and lost brothers and sisters float and sail together and apart, always parting and never parted. Always meeting for fleeting moments, yet never meeting, and all borne on the shrill wind of a single, unimportant, unremarkable, cold, and gray winter day.

You dance on the high winds and you mingle and meld with other snowflakes, all the same and yet all unique. The gray slate of clouds is your world and your canopy. You swirl and float and dream and live in a world of gray and other shades of black and white. It’s the only world you know, but you have heard tales of a world where there are other colors — browns and reds and yellows and greens and blues and all the shades of all the other colors…you’ve heard of rainbows and unicorns, and soft sweet spring meadows, and buildings that touch the sky -- but you realize you will never see them...

Read the rest of this essay here.

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We gladly help everyone who writes every day by answering their questions and helping to solve their computer problems. Please help us continue to do that!

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!

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Cloudeight InfoAve Premium - Back to Basics

What does it mean when my mouse pointer turns into a hand?

It probably means you've had one too many. Pointers don't turn into hands any more than dogs turn into elephants. Go easy on the sauce! Oh wait, you meant your computer pointer! Oh well, that's different!

If you see your pointer turn into a hand, it indicates that there is something there for you to drag and drop. To drag, hold the left mouse key down and drag where you want. 

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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Darcy and TC
Cloudeight InfoAve Weekly - Issue #1031
Volume 20 Number 37
July 14, 2023 

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