Cloudeight InfoAve Weekly


Cloudeight InfoAve Weekly
Issue #1036
Volume 20 Number 42
August 18, 2023

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #1036. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Help us with a small donation!

We gladly help everyone who writes every day by answering their questions and helping to solve their computer problems. Please help us continue to do that!

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!

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Randy wants to know how to defrag his SSD (Solid-State Hard Drive)
I have a new Windows 11 laptop with a 500 GB SSD. This is the first time I've had a computer with an SSD and I'm not sure how to defrag it or even if I should. Can you please tell me if I need to defragment my SSD?

Our answer
Hi Randy. You don't need to defrag an SSD. SSDs work differently than hard drives, and defragging them can actually damage the drive.

Here are some of the reasons why you don't need to defrag an SSD:

-- SSDs don't use magnetic platters like hard drives. Instead, they use flash memory, which stores data in cells. Files are stored in contiguous blocks of cells, so there is no need to defragment them.

-- Defragging an SSD can actually damage the drive. This is because the process of defragmentation involves moving data around, which can wear out the flash memory cells.

-- SSDs are much faster than hard drives, so the performance benefits of defragmentation are negligible.

If have concerns about the performance of your SSD, you can optimize it by using the built-in disk optimization tool in Windows. This tool will trim the drive, which frees up space that is no longer being used.

Here's how to optimize your SSD using the built-in disk optimization tool in Windows:

Type Defragment and Optimize Drives in the taskbar search
Click on the Defragment and Optimize Drives app.
Select the SSD drive that you want to optimize.
Click on the Optimize button.

The disk optimization tool will then optimize the drive. This process may take some time, depending on the size of the drive.

Keep in mind that Windows scheduled maintenance is probably already set up to check your drive (s) weekly and optimize as needed...so our advice is just to let Windows handle the optimization of your SSD.

We hope this helps you, Randy.

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Margaret wants to know if there's a way to see all our freeware and site picks. Also, she wants to know about Guardio
Is there a place where I can see all the programs or sites that you have recommended? I lost a lot of them when I changed from one computer to another. Also, is Guardio any good?

Our Answer
Hi Margaret, First, you can easily find all our freeware picks and website picks by going to our InfoAve Home Page at https://thundercloud.net/infoave/new/

On that page, in the right column, you'll see a sub-heading called "Categories". Under Categories, you'll see "Select Category" with a small down arrow to its right. Click on the down arrow, and from the list of categories, choose "Freeware picks".  All of our site picks and website pick are listed there from the most recent to the oldest...there are 167 pages of them. Each page has six freeware or website picks and near the bottom of the page, you will see the option to go to the next page. Here are some screenshots to help you...
 
 
 
 
And here's what we think of Guardio...
 
First, Guardio's website has a lot of grammatical errors and typos. This is a common sign of a scam, as scammers often rush to create websites without taking the time to proofread them.
 
Second, Guardio's claims about its security features are exaggerated. For example, Guardio claims to be able to "stop hackers in their tracks" and "protect your data from theft." However, there is no evidence to support these claims. There are no one-click wonders that can "stop hackers in their tracks". If there were, then hackers would not be a major threat to governments, right?
 
Third, Guardio's pricing is ridiculously high. For a one-year subscription, Guardio charges $199.99.
 
Fourth, Guardio has a very poor reputation online. There are numerous complaints about Guardio being a scam on websites like Trustpilot and Reddit.
 
We would not recommend Guardio to anyone.

We hope this answers all of your questions, Margaret.

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Bernie wants to know how to add "Copy to" and "Move to" to the Windows 11 right-click menu
Hi Folks. I am slowly recovering from losing my hard drive... As I plod along, I'm making notes of all the things that need to be backed up and how often. I've tried to follow your 5/3/2021 article How to Put "Copy to" and "Move to" Back on your Windows 10 Right Click Menu. I know I had it before but that registry file doesn't seem to do the trick on Windows 11. Is there a later article? Blessings, Bernie.
 
Our answer
Hi Bernie. It works on Windows 11 too, but you can't see it on the main right-click menu. You'll only see it if you click "Show more options" at the bottom of the context menu.
 
 
When you click "Show more options" you'll see the full right-click menu with "Copy to folder" / "Move to folder" on the menu.
 
 
Or you can save time and press the CTRL key while you right-click a file or folder and go straight to the full menu.
 
And we have updated the "Copy to/Move to" tutorial for Windows 11. You can see read that here.
 
We hope this helps you, Bernie.

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Marty wants to know more about browser-based password managers vs. other password managers
Hi Folks. I’ve been reading and re-reading your recent article about using a password manager and you’ve really got me thinking. You folks always go out of your way to help us - and in many articles, you also try to “save us from ourselves” by educating us as well as teaching us.

As a long-time subscriber who you’ve personally helped before, I’m hoping you can give your advice/opinion on the password managers that are built-in to many browsers - in my case Firefox.

After reading your article, I read a bit about the one in Firefox which I use. I saw that you can set a “master password” that would (should) prevent access to seeing the stored passwords that are ordinarily relatively easy to find and edit.

I wasn’t aware of that feature and was fearful about continuing to use that manager and switching instead to one of the three you recommended.

But now I’m not sure if that’s necessary. Can you please let me know if the built-in browser password managers are still “2nd best” or just not as safe as those stand-alone ones - and what the difference is?

I trust your advice implicitly and will make the switch if that’s the best way to go.

You folks are IMHO the only truly reliable and safe place to go to get true and unbiased advice. You’re always looking out for us, and I am very, very grateful for that. We’d be lost without the two of you.

Thank you for all that you graciously do. Marty.

Our answer
Hi Marty. Thanks so much.

External password managers like Bitwarden, LastPass, RoboForm, and others are superior to browser-based password managers, even if they're protected with a master password. Firefox calls master passwords "Primary passwords" but a rose by any other name is still a rose. Password managers, like Bitwarden, store passwords in the cloud and are protected by a master password (which serves as a decryption key).
 
Also, a browser-based password manager, in your case Firefox, has limited options and settings. Firefox's primary password protection is only invoked when you start a new browsing session. Password managers, at least the ones I'm familiar with, allow you to set a time out when logged into your password manager for time intervals from1 one minute to 24 hours. So, you can set Bitwarden, LastPass, RoboForm, and others to time out after let's say 5 minutes of inactivity. This way, you can walk away from your computer knowing that after 5 minutes no one will be able to automatically access any of your password-protected sites.
 
With the password manager in Firefox (for example) passwords are stored on your computer and unlocked by your "primary password" (Master password) and you remain logged in as long as you don't end your browsing session (close your browser). So, if you get up and walk away from your computer and leave it running anyone can access your password-protected sites.
 
And while some folks think that the fact that password managers which store passwords in the cloud and not as safe as those that store them on the local PC, it's not true. Your master password is only known by you. The password manager never stores your master password in the cloud or on your PC. It's only stored in your memory or if you write it down somewhere. Hence, should you forget your master password, you lose your decryption key and therefore access to your passwords.
 
And finally. if you have an external password manager like Bitwarden, etc. your passwords are stored in the cloud... meaning if your computer becomes unusable or your hard drive fails, your passwords are safe in the cloud and you can access them again by installing Bitwarden, LastPass, RoboForm, etc. and entering your username (usually an email address) and your master password.
 
In my opinion, password managers like Bitwarden, RoboForm, and LastPass, are better than the password managers included with browsers.
 
We hope this helps you make a wise choice, Marty.

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If you're looking for an email program that feels familiar and works much like Windows Mail & Outlook Express, OE Classic might be exactly what you've been looking for!

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Lois says all her Gmail contacts are gone.
All of a sudden all my contacts are gone from my Gmail account.  IIs there any way I can get my contacts back? I love your newsletters and how always make your answer non-technical and easy to understand. I sure hope you can help me!

Our answer
Hi Lois. Thanks for your nice comments.

You can try this trick to restore contacts that have been deleted within the last 30 days from your Gmail account on your Windows computer.

Login to Gmail

Click on the 9-dot-square icon near the top-left

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Click on "Contacts" in the Apps menu...

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In Contacts, click on the gear icon and select "Undo changes". You can only restore back 30 days... you'll have to type 30 in the "Days" field near the bottom. And then click "Undo".

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This will restore any contacts deleted within the last 30 days. It will also delete any contacts added during the last 30 days. So, if you've added contacts in the last 30 days, it would be a good idea to export your contacts to a CSV file before proceeding.
---------
Lois wrote back: "Thanks so much! I got all my contacts back! Thanks again! Lois."

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Brenda wants to wipe her hard drive and reinstall Windows 10
Can I completely wipe my computer and reinstall Windows 10? If that's possible, I would like to wipe out everything and start fresh. My son gave me this computer and that's why I want to start over with a clean computer.

Our answer
Hi, Brenda  Yes you can completely wipe your computer and reinstall Windows 10. Our advice is for you to use Windows 10 Reset to wipe your hard drive and reinstall Windows. It's simple and easy. Once you've done the reset (wiping everything completely may take a few hours), To do a Windows 10 Reset and remove everything from your hard drive and reinstall Windows 10, see our tutorial here.

We hope this helps you, Brenda.

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Bill wants to know if he has a wireless adapter
Is there a way I can find out if my computer has a wireless adapter installed? I am using Windows 10. Thanks in advance for your help. Bill.

Our answer
Hi Bill. You can tell if you have a Wireless adapter this way:

1. Type Network Settings in the taskbar search
2. In Network Settings, under "Change your network settings", click on "Change adaptor options"

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3. If you see a connection with the label Wi-Fi, you have a Wireless adapter. If you see only one adapter and it says, "Local Area Connection" and you see nothing else, you don't have a wireless adapter. If you see two and one of them say Wi-Fi -- then you do (see screenshot below):

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If your computer does not have an internal Wi-Fi adapter -- or your wireless adapter is not working - there's a very inexpensive way to give your desktop (or laptop) wireless capabilities without even opening the case or installing any hardware. All you have to do is buy a USB Wireless Adapter and plug it in. Some USB wireless adapters require you to install the software before they'll work properly. In this case, the software will come with the adapter.

You can purchase a USB wireless adapter for $15-$50 at Amazon, Walmart, BestBuy, etc. You don't need a high-end (expensive) USB wireless adapter. An inexpensive USB Wi-Fi adapter should work just fine for you.

Read one of our articles about USB WI-FI adapters here.

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Cloudeight InfoAve Premium -Tips & Tricks

How to Find Out if You Have Standard Hard Drives (HDDs) or Solid State Drives (SSDs)
Windows 10/Windows 11

Right-click on the Start button. Click “Run”. In the Run box type dfrgui and press Enter.

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Look under “Media type”. Hard drives show up as “Hard disk drive(s)” and Solid State Drives (SSDs) show up as "Solid state drive(s)". It will also show the last date the drive was defragged (HDD) or "Retrimmed" (SSD). 

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How to Use Google Drive to Share Files
For everyone with a Google (Gmail) account

Most email services limit the size of attachments you can send by email. For instance, you can only send attachments up to 25 MB using Gmail and 20 MB with Outlook. And with most email services the file types you can send as attachments are restricted. For instance, using Gmail, you can’t send .exe (executable) files or even zipped files with an .exe file inside.

But no problem! If you use Gmail, you already have a Google account – and if you have a Google account you have Google Drive. And you can share large files (up to 10 GB) using Google Drive.

A short tutorial on sharing files using Google Drive

First, if the file you want to share is not already on Google Drive, you’ll need to upload it.

1, Log into Gmail and open Google Drive. Click on the icon that is a square with 9 square dots – it’s in the upper right of the page. See the screenshot below:

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2. Click on Drive (see above).

3. When Google Drive opens, click on the blue button labeled “NEW” on the left side, then click “File upload” and a window will open. From there you can navigate to the file on your hard drive that you want to upload to Google Drive.

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4. Once your file is uploaded, right-click on it and choose “Share” from the menu.

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5. Once you click “Share” click on “Share” again and you’ll see the following dialog (see screenshot below). Type the email address(es) of the person or persons you want to send the file to in the “Add people and groups” field. You can add as many email addresses as you want, (one at a time). Note: You can access more file options by clicking the “gear” icon.

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Once you have added the email addresses of the people you want to share your file with, click “Copy link” and a dialog will appear with your recipients, and link to the file you want to share, and a “Send” button. More about this in a second.

6. Other options.

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Most of the time you won’t be concerned with changing permissions. But if you need more control, by clicking the gear icon shown above, you can change your preferences. If you want recipients only to view the file you can uncheck “Editors can change permissions and share” and/or “Viewers can see the option to download, print, and copy”.

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7. And when you’re all done…

When you click “Copy link” in the “Share with people and groups” dialog as we discussed previously…

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A dialog will open showing the recipients you added. You can add a personal message if you want.

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And when you’re ready to share your file, just click the blue “Send” button. A link to your file will be sent to all recipients you included. Those you’re sharing your file(s) with will receive an email like the one below, complete with a link to click to download or access your shared file.

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And yes, you can share with people who do not have a Gmail account. I’m not sure why, but Google will notify you that you’re sharing your file(s) with someone who does not have a Gmail account. But you can share with them anyway.

And if you’ve been around the block a few times, you already know that there are many file-sharing sites, some free, that will let you share large files. But if you already use Gmail, then you already have Google Drive – and you have access to a terrific way to share large files — up to ten gigabytes. So, why not use it?

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Windows Troubleshooters: What They Do and Where to Find Them
Windows 10 and Windows 11

Windows troubleshooters can help you fix some of the most common Windows problems. And while they don’t always work, they’re always worth trying. Windows Troubleshooters are easy to use and they only take a few minutes to run. So, it just makes sense if you’re having problems with your computer and there’s a troubleshooter available related to the problem you’re having to give it a try before moving on to more complicated solutions.

How to find Troubleshooters on Windows 10 and Windows 11

So, how do you find all these Windows troubleshooters on your Windows 10 or 11 computer? Just type TROUBLESHOOT in the taskbar search and press Enter.

Windows Troubleshooters - Cloudeight tips for Windows 10 and Windows 11

Above screenshot from Windows 11

Here’s a list of some of the Windows 10 and Windows 11 Troubleshooters along with a brief description of each.

Internet Connections
Find and fix problems with connecting to the Internet or websites.

Playing Audio
Find and fix problems with playing sound.

Printer
Find and fix problems with printing

Windows Update
Resolve problems that prevent you from updating Windows

Blue Screen (Windows 10 only)
Troubleshoot errors that cause Windows to stop or restart unexpectedly.

Bluetooth
Find and fix problems with Bluetooth devices

Camera (Windows 11 only)
Find and fix problems with your computer’s camera

Hardware and Devices (Windows 10 only)
Find and fix problems with devices and hardware

Incoming connections
Find and fix problems with incoming computer connections and Windows firewall

Keyboard
Find and fix problems with your computer’s keyboard settings.

Network Adapter
Find and fix problems with your wireless and other network adapters.

Power
Find and fix problems with your computer’s power settings to conserve power and extend battery life.

Program Compatibility Troubleshooter
Find and fix problems with running older programs on this version of Windows.

Recording Audio
Find and fix problems with recording sound.

Search and Indexing
Find and fix problems with Windows search

Shared Folders
Find and fix problems accessing files and folders on other computers.

Speech (Windows 10 only)
Get your microphone ready and fix problems that may prevent Windows from hearing you.

Video Playback
Find and fix problems playing movies, television, and video.

Windows Store Apps
Troubleshoot problems that may prevent Windows Store Apps from working properly.

If you're having problems with your Windows 10 or Windows 11 computer, try running the relevant troubleshooters. You may just find they really can help.

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Want more tips, tricks, and information?

We have thousands of Windows tips, tricks, and more on our InfoAve website.

Subscribe to our free InfoAve Daily newsletter.

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Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10 and Windows 11!

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Cloudeight InfoAve Premium -Tips & Tricks   

Google Fonts for the Font Lover in You!

Google Fonts is a library of free and open-source fonts that can be used on websites, apps, and other digital media. The library includes over 1,300 fonts from a variety of designers and publishers. You don’t need a Google account or Gmail account to use Google Fonts.

Google Fonts offers several advantages over other font libraries. First, the fonts are all free to use, even for commercial projects. Second, the fonts are all open source, which means that they can be modified and redistributed by anyone. Third, the fonts are hosted by Google, which means that they are always available and up-to-date.

Google Fonts is easy to use, We invite you to explore the ways you can see what the font looks like by typing in the text you want to use. You’ll instantly see how the font will look in your project.

Google Fonts - A Cloudeight Site Pick!

Just type in the text you want to use and browse through all the fonts available (over 1300). When you find a font you like, you can download a zip file containing the font by clicking on the font and then clicking on the “Download Family” button. See the screenshot below

You can even use the text editor on the Google Fonts site to type articles and headlines to get an idea of how the fonts you choose will look when you use them.

Google Fonts - A Cloudeight Site Pick!

When you download a font in a zip file, you’ll get all the fonts in the font family (Bold, light, etc.). Just unzip the file and double-click on the font you want to install, It’s that easy.

So, if you’re a font lover like me, you’ll want to take some time to view all the fonts and styles available on the Google Fonts website

Google Fonts - A Cloudeight Site Pick!

Google Fonts – it’s a Cloudeight Site Pick! 

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Get your SeniorPass today for just $99.  It's just like having insurance for your computer - only better!

To learn more about our SeniorPass, please see this page.

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Cloudeight InfoAve Premium - Essays , Rants, etc.
Sam

When I was growing up, I stayed with my grandparents on the weekends and during my summer vacations from school. Not because I was sent there, but because I loved being with my grandparents. And, when I was 7 or 8, there were no other kids in the neighborhood my age, so my grandfather spent a great deal of time with me. He was my best friend. But on weekdays he was working and so much of the time I had to find things to do by myself.

One of my favorite things to do was ride my blue Schwinn bicycle all around the neighborhood. This was at a better time in America, where kids could explore and expand their neighborhoods free from fears of predators and criminals. I rode my bike around down the street and around the blocks surrounding my grandparent’s home.

I used to pretend I was the captain of the Cedar Paint ferry boat – at that time, believe it or not, a double-ended steamer named the “G. A.Boeckling”,

I made many trips back and forth as the imaginary captain of what we called “The Cedar Point” boat. Safely transporting passengers from The Cedar Point Dock at the foot of Jackson Street in Sandusky to the Cedar Point amusement park...

Read the rest of this essay here. 

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Help us with a small donation!

We gladly help everyone who writes every day by answering their questions and helping to solve their computer problems. Please help us continue to do that!

Make a small donation and help us help you!

If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helps us to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

So if you don't need any of our products or services right now, please help us by making a donation right now.

Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!

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Cloudeight InfoAve Premium - Back to Basics

Why do I have a Program Files folder and a Program Files(X86) folder?

In Windows 64-bit operating systems, there are two program file directories:

Program Files

Program Files(X86)

Programs that are installed to Program Files, by default are 64-bit programs; programs that install to Program Files(X86) by default are 32-bit programs.

All programs installed in Program Files are 64-bit programs. All programs you find installed in the Program Files(X86) directory are 32-bit programs. Windows 64-bit operating systems have 32-bit emulation included, called WOW64. This emulator allows Windows 64-bit operating systems to run 32-bit software without a problem.

And now you know why you have two Program Files directories (folders).

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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here.

SeniorPass - One year of Cloudeight Direct Computer Care - unlimited sessions! Get more information here.

Windows 10 Customization: Make Windows 10 look and work the way you want it to. Learn more.

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Help us by using our Start Page.  It costs nothing, and it helps us a lot.

Print our Cloudeight Direct Flyer and spread the word about our computer repair service! If you want to help us by telling your friends about our Cloudeight Direct Computer Care service, you can download a printable flyer you can hand out or post on bulletin boards, etc. Get the printable PDF Cloudeight Direct Computer Care flyer here.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Darcy and TC
Cloudeight InfoAve Weekly - Issue #1036
Volume 20 Number 42
August 18, 2023 

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