Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #1072
Volume 21  Number 27
April 26, 2024

Dear Friends,

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THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

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Judy asks about OE Classic and Proton Mail
Is OE Classic Email webmail? Or would it be on my computer like Thunderbird email is? Also, Would you recommend Proton Mail? Thank you, Judy.

Our answer
Hi Judy. OE Classic is an email client (program) that installs on your computer like Thunderbird. It allows you to check mail from multiple accounts.

Proton Mail claims to be secure and private, however last year the government of Switzerland where Proton is located, was able to obtain information about a user. I am not sure it's as secure as it says. But we've tested it and it works much the same as other webmail - like Gmail, Hotmail, and Yahoo Mail. You can set up Gmail, Hotmail, Outlook.com, and Yahoo Mail in email clients like Thunderbird and OE Classic for free. You cannot use the free version of Proton mail in OE Classic or Thunderbird

I hope this answers your questions, Judy.

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Richard wants us to look at a program/app updater featured in a tech newsletter
Hi TC. I normally steer clear of suggested apps/programs that I cannot be certain are clean but I read "DAVE'S COMPUTER TIPS" regularly and the site touted "QUICKINSTALLER" as a safe scanner to find apps and programs needing updating. I tried it and it seems to be very comprehensive and beneficial. I am a typical PC user, so you really need to check this out thoroughly before suggesting it to your users... I hope this is of value to you...Thanks for all your good work... Richard.

Our answer
Hi Richard. These kinds of "updater" programs are not new (Ninite has been around for at least 15 years) and are not necessary. They can cause big problems. Nothing is worse for your computer than updating drivers that don't need to be updated. The only time drivers need to be updated is if the hardware device (printer, display driver, sound driver) is not working correctly.

And there's a big fallacy that your computer is vulnerable if you're not using the latest version of a program. It's just simply not true. It only applies to programs like browsers and email clients, security programs, and operating systems. Every modern browser I'm aware of updates automatically and so do legitimate security programs like anti-malware and antivirus. Any legitimate security program is going to update automatically. And so does Windows.
 
Most programs like image editors, word processors, calculators, etc. don't need to be updated to keep your computer secure. And often when programs update the newer versions are not as good as the older versions. Darcy and I are still using PaintShop Pro from 1998... we don't like the newer versions. We are not vulnerable because we are using an old image editor.
 
I'll not comment on Dave's Computer Tips. But I'll tell you the big problem with finding new apps and writing new tips is that after an operating system has been out for a while, like Windows 10 and Windows 11, you quickly use up all the general tips interesting to the non-geek.
 
So, we appreciate the heads-up but we know how many computer problems have been caused by driver updaters. And we know that your computer is not vulnerable just because you don't update to the newest versions of most programs. Sure browsers, email clients, security programs, and operating systems need to be kept updated... but all of these do so automatically if they're legitimate.
 
We hope this helps you make a good decision, Richard. 
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Pam wants alternatives to Adobe Acrobat

Hi, TC & Darcy. I am learning my Windows 11 computer pretty easily, but I'm wondering if you can recommend a free PDF Viewer & editor that will work in Canada. I was able to use Acrobat DC reader on my Windows 10 laptop, but when I tried to download it on my Windows 11, they wanted to give me a 7-day free trial amd then wanted to charge me monthly. I only use it maybe a few times a year. I don't want to have to pay for a subscription. Can you help? Thanks so much for all you do. Pam.

Our answer
Hi Pam. Thanks so much! You can edit PDFs with Firefox (Browser) and it's free. See this page.  Also, any modern browser - Edge, Chrome, Brave, Opera, Firefox, etc. can open PDFs. Finally, many good online PDF editing tools are free.  Here's a free online PDF editing app that works in Windows 10 and Windows 11 and lets you do editing, splicing, merging, and much more with PDF files.

We hope this helps you, Pam.

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Jim says Google is driving him nuts
Google is driving me nuts. Every time I go to my desktop and try to go to Gmail, they want a password. When I put my password in, they say it's the wrong password and they want to send a code to my email. My email is what I am trying to get to so I click on try another way and they want a code that was sent to my tablet. I put it in and finally let me in. I don't want to go through this every time that I go to email. Can you help?
 
Our answer
Hi Jim. I'm confused - if it's the wrong password you're not going to be able to log in no matter what. Are you using a password manager on your desktop like RoboForm, LastPass, or Bitwarden? Make sure your password is correct in them. Do you save your passwords in your browser on your desktop? If so, make sure it is correct. If you're not sure you know the correct password you can change or reset your password by following these steps.

If you are sure you are entering the correct password but you have Gmail set up on your desktop to use 2FA (Two-factor authentication), that means you will need to enter a password and then a verification code that will be sent to you by text message or email. This is a good security measure and means even if someone stole or guessed your password they could not log into your account. However, if you find it inconvenient, you can turn off 2FA this way: On your desktop computer...

1.  Go to your Google Account settings (https://www.google.com/account/about/).

2.  Click on "Security" in the left navigation pane.

3.  Under "How you sign in to Google," select "2-Step Verification." (You might be prompted to sign in again.)

4.  Click on "Turn Off" at the top.

5.  A pop-up window will appear asking you to confirm. Click "Turn Off" again.

Once you turn off Two-factor Authentication (2FA), you should only need to type in a password

We hope this helps you, Jim.

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Leora wants to make one of her Gmail accounts the default account
I changed my email address so now I have 2 Gmail accounts. I have been trying to set the account beginning with LE to default and can't seem to find a way to do that. I really appreciate your help in all this. Thank you so very much. Leora

Our answer
Hi Leora. There isn't a direct way to set a default Gmail account within Gmail itself. However, you can control which account opens first by strategically signing in and out.

Here's how to make one your default Gmail account:

Open your preferred web browser (Chrome, Edge, Firefox, etc.).

Go to https://www.gmail.com/. Gmail will likely open whichever account you used last.

Click on your profile picture in the top right corner of the Gmail window.

Select "Sign out of all accounts" from the dropdown menu. This will log you out of all your Gmail accounts.

Sign back in with your preferred default Gmail account only. Enter your username and password and click "Next."

Now, whenever you visit gmail.com, it will automatically open your chosen default account.

If you want to access your other Gmail accounts, you can follow steps 3 and 4 again to sign back into all accounts. Then, you can easily switch between them using the profile picture menu in the top right corner.

We hope this helps you, Leora.

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Rhonda's computer is getting sluggish and is very slow to wake up from Sleep mode
Hi, Darcy and TC. Since the last Windows update my Windows 10 computer has been very slow to wake up from sleep. It's also slow in some operations and very slow in others (especially File Explorer) and I often get "not responding" messages. Do you have an easy solution to fix this?

I wonder if Microsoft is being difficult to force us into updating to Windows 11.

Love your newsletter and your good advice. Thank you, Rhonda.

Our answer
Thanks, Rhonda. Let's tackle the slow computer and not responding issues. These can be caused by many things, but seldom by a Windows update. Slow response is generally due to a lack of available memory (RAM). This can be caused by many things (too many programs starting with Windows, too much multitasking, not enough installed RAM, and more.
See this article to learn what you can do to speed up your Windows 10 PC.

Let's move on to sleep mode...
 
Windows 10 sleep mode is troublesome - it sometimes does not work and sometimes it's impossible to wake the computer from sleep.
 
Right-click on the start button and then click Power Options and set your power and sleep modes just like this:
 

This screenshot is from a laptop, if yours is not a laptop you'll not see the battery power options. With your power settings like this, your computer will idle - not sleep. The screen will dim after 10 minutes of inactivity. You won't use very much more electricity with these settings since the monitor/screen uses the most power. And when you're ready to use your computer again you won't have to wait for your computer to wake from sleep. Just touch the mouse or a key and the computer will be instantly ready to use. I have had my computers set up this for over a decade and my computers last longer than average.

We hope this helps you, Rhonda.

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Nancy needs advice on buying a new computer
Good morning. I need your advice again. I'm so thankful for you all. I'm planning to buy a new laptop so I can listen to some Christian sermons online because I like to sit in my recliner in the living room instead of coming in to use my desktop computer. I looked some at Best Buy yesterday and noticed that some come with Windows 10 and some with Windows 11. I have Windows 10 on my desktop and I'm pretty sure I'll be forced to switch to Windows 11 before long. As I get older it's harder to figure out all these changes. I am so glad I can always depend on you all. I looked at HP Envy for $849. Which doesn't seem too bad and it has Windows Media Player which I need to listen to the teaching sermons. I am not sure if it had Windows 10 or Windows 11. The salesperson told me that the new ones don't come with Windows Media Player. He also said I couldn't play CDs on them either but of course, I could buy an extra device that plugs into a USB port to play those. I would appreciate your advice on this. Thank you so much for your help.

Our answer
Hi Nancy. I would suggest you get a Windows 11 computer as you'll have to upgrade to Windows 11 in 2025 anyway. I also strongly suggest you buy a laptop with at least 8GB of RAM. Also, Windows Media Player comes with all Windows 11 computers but it's considered a legacy app, and an updated version called Media Player app. Windows Media Player App is the new default media player introduced in Windows 11. It can play videos, and music, and even display album cover art in full screen. It's considered the successor to the functionalities previously offered by Windows Media Player, Movies & TV, and Groove Music on Windows 10.

We recommend installing a free media player called VLC Media Player, which can play every kind of video and music format. It's free and easy to install and use.
 
Finally, you can still buy laptops with built-in CD/DVD players ... so I'm not sure why the Best Buy salesperson gave you such uninformed information. Here's an HP laptop on Amazon for $599.99 with a 17.3" screen, 8 GB of RAM, a decent processor, Windows 11, and a CD/DVD player/burner.
 
I hope this helps you make a good decision, Nancy.

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Cloudeight InfoAve Premium -Tips & Tricks

Megs, Megabytes, and Megabits
This a tip for everyone who uses the internet

You’ll often see advertisements for providers promoting the fast internet speeds you’ll get if you switch to their services. And all the providers are very careful never to say megabytes or megabits. You’ll notice they’ll say something like you’ll get (up to) 300 Megs per second.

Now, most people would automatically assume that when they advertise 300 Megs per second (download speed) you’ll be downloading at somewhere around 300 megabytes per second. Then the wheels start spinning… people start thinking…”Hmm, I can download a 2 GB movie in less than 10 seconds…t that’s great. Sign me up!”

But wait. There’s something wrong here. You’ll seldom hear or read about an Internet provider offering fast internet speeds in megabytes per second and you’ll learn why they all (or most) use the term “megs”.

Most of you know what a megabyte is, but not many people know what a megabit is. Internet service providers know this and use the word “megs” knowing (I think) that most people will assume megs=megabytes.

Now to explain why providers use megs instead of telling you the real speed they offer… there’s a big difference between megabytes and megabits. And to explain this to you, we’re going to defer to the experts at highspeedinternet.com

Megabits vs. megabytes: Why it matters

These subtle differences in units make it easy to flub your math when dealing with your internet speed. If you happen to get them mixed up, your calculations will be off. Way off.

For example, let’s say you want to download a 500 MB file, and you have a 100 Mbps internet connection. If you don’t notice the capital B in the file size, you might estimate that this download would take five seconds. However, the units don’t match up. The file size is measured in megabytes, while the connection speed is measured in megabits per second. Since the file size is eight times larger than you originally estimated, it actually takes eight times as long to download—40 seconds.

Now, waiting 35 seconds longer than you expected isn’t too bad, but waiting an extra 35 minutes on a download that was supposed to take only five is more of an inconvenience. This can also be frustrating if you realize you’re paying for an internet connection that gives you a lot less speed than you thought…

So there you go. If your Internet provider offers you 100 megs per second don’t be fooled into thinking they’re offering you 100 megabytes per second, because they’re really offering you 12.5 megabytes per second.

And remember too that MBps means Megabytes per second and Mbps means megabits per second. When providers say 300 megs per second download speeds, they hope you’ll think megabytes per second. But when they use the term “megs” they’re talking about megabits per second. So that blindingly fast 300 megs, is 37.5 megabytes per second still fast…but not nearly as fast as you might have thought.

Now Megs won’t fool you, because now you know what the term Megs really means.

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Drag and Drop Fonts to Install Them
Windows 10 and Windows 11

Back in the old days, installing and viewing fonts in Windows was a daunting proposition, but no more. Windows 10 and Windows 11 allow you to drag and drop fonts to install them. Plus all installed fonts are displayed in a clean and uncluttered window, and you'll see all your fonts just the way they'll look when you use them. No more guessing which font might look right for your project.

Here's a screenshot from Windows 10 showing the "Drag and drop to install" feature.

Cloudeight InfoAve Windows 10 Tips

And in the same dialog, you can scroll through all your fonts and see exactly what they look like.

And here's the same dialog in Windows 11...

Cloudeight InfoAve Windows 11 Tips

You can find the Drag & Drop font installer and preview all your fonts this way:

1. Right-click your desktop
2. Click "Personalize"
3. When the "Personalization" settings app opens, click on Fonts in the left pane. That's it!

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How to Check Windows Update History Using a Command Prompt
Windows 10 / Windows 11

Windows updates are installed automatically and ensure your Windows system is up-to-date with the latest security patches, bug fixes, and hotfixes.

You probably already know that you can check your Windows Update history by going to Settings > Update & Security > Windows Update (Windows 10)  and clicking on “View installed update history” or  Settings > Windows Update (Windows 11) > “Update history:

But did you know there’s another way to check your Windows updates? You can check your update history using a Command Prompt.

Type CMD in the taskbar search and press Enter.

At the prompt in the Command Prompt window, enter the following command:

wmic qfe list

And press Enter.

Cloudeight Windows 10 and Windows 11 tips

Cloudeight Windows 10 and Windows 11 tips

Cloudeight Windows 10 and Windows 11 tips

All updates will be listed along with the installation date and a KB number.  Some updates may display a URL (web address) for the update.  You can paste that URL into your browser’s address bar to learn more about that update.

If you don’t see a URL or if the URL does not work, type the KB number into Google search. For instance, one of the recent updates says “KB5836893” so type or copy & paste KB5836893 into a Google search and you’ll find more information about the update.

You can search any KB Number to learn more about it.

Cloudeight Windows 11 and Windows 10 tips

And that's all there is to it!

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Cloudeight InfoAve Premium -Tips & Tricks    

Learn How to Make or Do Just About Anything with Instructables

A long, long time ago, back when I first met EB, I thought she knew everything. So when I needed to know how to do or make anything I just asked her. But then, as I got to know her better, I found out that she didn’t know everything. Go ahead and ask her how to grow a square watermelon. She won’t know… I don’t think.

Anyway… our site pick today is called Instructables. It’s a site that had its origins at MIT and Squid Labs. But you don’t care about that, all you care about is what it is and what you can do with it. And what you can do with it is- just to name a few…

Learn to make salsa

Cloudeight Site Pick

Bring the chips, mi amigo!

Learn to a simple wooden table with benches for kids 

Learn to grow a square watermelon 

Cloudeight Site Pick

That resembles you, EB... You’re so square!

Learn to make an emergency oil lamp

Cloudeight Site Pick

I’ll drink the beer, you make the oil lamp!

Learn to fix up an old bicycle

Or learn to make or do over 100,000 more things.

OK, you get the idea. Just about anything you want to learn how to do or make can be found on Instructables. There are currently over 100,000 Instructables on the site. And the great thing about Instructables is that almost all of them are easy to understand – and most include pictures so you can easily follow the instructions.  Finding what you’re looking for on Instructables is a snap: Just type in what you want to learn to make or do in the site’s search engine at the top of each page and there’s a good chance you’ll find exactly what you’re looking for in just a second or two. The site search is extremely fast and accurate.

If you choose you can also browse through the site’s “Featured” Instructables. or browse through the Instructables by category from the Categories menu at the bottom of the page:

The categories you can browse are:

  • Circuits
  • Workshop
  • Craft
  • Cooking
  • Living
  • Outside
  • Teachers

Here’s some info from the site’s owners/developers:

“Instructables started out in 2005 as a documentation system for open source experimental kitesurfing by members of Squid Labs. When they weren't solving interesting problems like solar panels for driveways, efficiently harnessing human power, or strain sensing ropes, you could find them sharing Instructables from their workshop. From 3D printing to cooking, to making anything fly, Instructables became the recipient of countless hours of tinkering, soldering, stitching, frying, and fun.

Since its founding, Instructables has grown into an amazing community of curious doers from around the world and is home to hundreds of thousands of projects...”

So, what have you learned so far, EB? That’s right!  When you want to do or make something and you are not sure how to do it, check out our site pick “Instructables”. We’re pretty sure you’ll find what you’re looking for.

If you’ve yearned to learn how to make or do something, then Instructables is a site you’ll find is worth much more than its weight in gold. After all, how much does a website weigh? Visit Instructables right now.

You’ll be glad you did. 

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Help us help you.

THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web. 

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Innocence and the Twilight Time

Some nights I have trouble drifting off to sleep.

I have so much on my mind: The events of the day, swirling; troubles bubbling up, worries weighing heavily, all stirred together into a dark disturbing dissonance. Most nights, however, when the convergence of daily troubles and worries from days and weeks and months before, becomes dim and ephemeral — still I usually fall into a dreamless, restless sleep.

Ironically, the soundest sleep I experience is the sleep right before the alarm clock rings, when I have to get up and get ready to face the challenges, surprises, and wonders of the new day. There’s a Twilight Time in which I live when I first awaken that is the antithesis of the troubled moments at night when I’m trying to fall asleep. The moments of...

Read the rest of this essay here.

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Cloudeight InfoAve Premium - Back to Basics

What is a CPU?

For years people have been calling their computers "CPUs". As in, "I packed up my CPU and donated it to the school." While you can indeed pack up a CPU and give it to someone, what you'd be giving them is a processor. which does not look anything like a computer. Cloudeight Internet InfoAve
The above is a computer, to be more precise it's a desktop computer. But one thing it's not, it's not a CPU.

Cloudeight Internet InfoAve

The above is a CPU. It's a processor. It's the brain of your computer. CPU is an acronym that stands for Central Processing Unit.

So, now you know what a CPU is and what a CPU isn't, right?

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend!

Darcy & TC
Cloudeight InfoAve Weekly
Issue #1072 - April 26, 2024

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