Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #1073
Volume 21  Number 28
May 3, 2024

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #1073. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Help us help you.

THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web. 

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Alice has questions about OE Classic & OE Classic updates
I have OE Classic Pro 4.0. Do I need to update to another version or is the current version OK? If I want to continue to receive updates and newer versions how much would I have to pay... and do I really need them? Thank you, Alice.

Our answer
Hi Alice. If you want to continue receiving new versions and updates of OE Classic, you'll have to pay every three years. Currently, the cost is $37.

However, you're not obligated to pay anything, you can continue to use OE Classic as is for as long as you like. You just won't get updates or new versions anymore.
 
I hope this answers your question, Alice.

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Earla can't sign in to her PC using her keyboard
Today I need your help, please. When I went to sign in to my desktop computer, I could not access my keyboard at the login screen. I can move the cursor around but when I try to type, nothing happens. I use a wireless mouse. I shut down the computer, waited 5 minutes, restarted, and had the same problem.  I then shut it down completely and left it off overnight. I had the same problem on startup. This is a 14-year-old desktop running the latest updates Windows allows. Any (simple) suggestions? I tried a Ctrl-Alt-Del test suggested but there was no response. Thank you so much for your availability to help us with our issues over all these years... Earla

Our Answer
Hi Earla. First, you might be able to sign in to your computer by using the Windows On-Screen Keyboard. In Windows 10 you can start the On Screen Keyboard by pressing the Windows key + the u key. This will open Ease of Access. In Ease of Access, click on Keyboard in the menu on the left. On the right turn on the toggle switch next to "Use the On Screen Keyboard"

You should be able to log into Windows that way. If you log in and find your keyboard still doesn't work, I suggest you buy an inexpensive wired keyboard. You can get one at Walmart (or BestBuy, Amazon, etc.) for $20 or less. Make sure you get a basic keyboard, nothing fancy, just one that plugs into a USB port on your computer. When you plug it in you should be able to type without any problem. If that does not work then you have a more serious hardware issue. But I think if you plug in a new keyboard to a USB port you'll find it works.

I hope this helps you, Earla.

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Joyce says her computer stalls out
When I am typing a message in my email and I want to close the page, etc.,. why does my computer stall out and I have to wait until I can use it again? It started doing this a few days ago. I have shutting down and restarting, but it continues to stall frequently.

Our answer
Hi Joyce. It could be many things - I don't have enough information to give you a specific answer to your question. But I'll give you my best guesses.

1. Too many programs starting with Windows and running in the background. You can control startups using the Task Manager and clicking the Startup tab. Disable any programs that don't need to start with Windows.

2. Not enough RAM (Memory). If you have less than 8 GB of RAM (Memory), your computer will likely become unresponsive (stall) frequently. To see how much RAM you have, type ABOUT PC in the taskbar search and press Enter when you see "About your PC" in the search results. Look next to "Installed RAM" to see how much RAM  your computer has.

3. Too many programs open and not enough RAM installed to support them. If you do a lot of multi-tasking and your PC becomes non-responsive, close apps you are not using. Also, keep in mind every browser tab you have open is using memory.

4. Slow internet can cause your email or browser to stop responding momentarily while sending/receiving email.
 
Based on the information provided, these are my best guesses for why your computer frequently becomes non-responsive. 

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Bernie has problems with drives and a problem with Duck email
I don't know how to deal with the "you don't have permission" to add programs to my C:\ drive. I have a partition that I can't find. The advertising for Duck.com is attractive but I keep losing responses to emails sent out under my Duck address.

Our answer
Hi Bernie. I'll try to address all your questions. First, let's look at your problems with your Duck.com email. @Duck.com is not a traditional email address. It's a secure forwarding address. You cannot sign into a duck.com webmail account in the traditional sense.

DuckDuckGo's email protection service doesn't provide its own email inbox for storing or sending emails. It generates unique @duck.com email addresses you can use when signing up for services or websites. Emails sent to your duck.com address are forwarded to your existing email address (like Gmail, Yahoo, etc.), with trackers removed to enhance privacy. Since there's no inbox on duck.com, you'll need to check your original email account (the one you chose for forwarding) to access the emails sent to your duck.com address.

Now about your C Drive: How did you install the programs you have installed if you can't access your C drive?
 
Disk partitions/Logical drives:  You can see your computer's usable drives/partitions by right-clicking the Start button and clicking Disk Management. Any drives that are physical drives can be partitioned into logical drives.
I hope this helps you, Bernie.

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Bonnie downloaded Adobe Reader and got McAfee too
Here I am again. I need your help, You kids have done so much for me and I know you will help me with this. I downloaded Adobe Reader and along with it, I got McAfee. I uninstalled Adobe Reader, but cannot uninstall McAfee. You are so good to me and so many other people: God's Blessings, Bonnie.

Our answer
Hi Bonnie. Thanks so much. McAfee is difficult to uninstall. Download the McAfee Removal Tool from MajorGeeks. Here is the download link.

The link will directly download the McAfee Removal Tool to your computer. Once downloaded, double-click on the file (MCPR.exe) to run it. Follow the onscreen instructions. You will need to restart your computer when it's finished uninstalling McAfee.

If you need more help, please let me know.

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Kat wants a legalese decoder
Is there an app or program to "boil down" the legalese in the 8-page contract (6-point type)  "Residential Services Agreement" my internet provider expects their customers to read, much less understand? A search on your site for "legalese decoder", "legal decoder", & "legalese translator" (no quotes) was unsuccessful. Many thanks, Kat

Our answer
Hi Kat. We can't vouch for any of the available AI-assisted Legalese Decoders now popping up all over the web. The best advice we can give you is to find a good lawyer to look over your document(s).

However, if you want to try one of the AI-assisted Legal Decoders, the one that seems to be most highly rated (and again we did not test it) is called Legalese Decoder: https://topapps.ai/ai-apps/legalese-decoder/.
 
This free web app allows you to upload and translate legal documents into simpler English. It uses AI and machine learning to analyze the text and provide a clearer and simpler interpretation. It has a free version but the free version has limitations (e.g., page upload limits), but it can be a good starting point for shorter documents. Again we remind you that we have not tested it.
 
While this free tool can be helpful for general understanding, it may not capture every nuance of a complex legal document. So again, to be safe, and to keep us out of trouble :-) ...  it's best to consult an attorney who can provide you with professional advice.

We hope this helps you, Kat.
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Mavis wants to reset her Windows 11 Computer
Can you please send me the instructions on how reset my computer? I am using Windows 11 and it's been acting srange lately. It is doing all kinds of weird things and from my experience with Windows, I think my computer is about to crash. So, I'd like to reset it and want to make sure I do the reset correctly. Thanks so much for your informative and entertaining newsletters! Thanks, Mavis.

Our answer
If your computer is acting weird and / or not running very well, a reset will almost certainly help.

Here is our article on how to reset Windows 11 and keep your personal files.

The reset wil take about 45-60 minutes. When the reset has completed, all your files (Pictures,, Documents, etc.) will be were they were before the reset, but you will need to reinstall any apps/program that you installed (anything that didn't come with Windows 11). To make this easier for you, when the reset is finished you'll find an HTML file on your desktop (it will open in any browser) with a list of programs and apps that were removed during the reset.

A reset saves your files, then wipes out all apps and programs including Windows itself, then reinstalls a fresh copy of Windows and the puts your files back where they were before the reset.

We hope this helps you, Mavis.

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Cloudeight InfoAve Premium -Tips & Tricks

Storage Sense – Another Way to Clean Up Windows
Windows 10 & Windows 11

There are dozens of programs that you can download to clean up your Windows computer.  Windows even comes with Disk Cleanup which was supposed to be deprecated by Microsoft some time ago but wasn’t – at least not yet. Of course, then there are PrivaZer and BleachBit, as well as the popular (but not popular with us), CCleaner.

Somewhere, along the way, Windows Storage Sense has been forgotten. So, we’re going to revisit Storage Sense for Windows 10 today.  We’re also going to introduce you to the streamlined Storage Sense in Windows 11.

Windows 10 Storage Sense

Right-click the Start button and choose Settings. In Settings choose System > Storage.

If you have not done so already, turn on Storage Sense by sliding the switch to the “On” position.

If you want to run a quick cleanup, click “Configure Storage Sense or run it now”.

Windows 10 Storage Sense - Cloudeight InfoAve

Under “Temporary Files” make sure you check the selection box next to “Delete temporary files my apps aren’t using”. And then check to make sure you have “Never” selected under “Delete files in my downloads folder if they haven’t been open for more than:”. You can easily clean up your Downloads folder manually.

Storage Sense - Windows 10 - Cloudeight InfoAve

Next, under “Free up space now”, click the “Clean now” button.

Windows 10 Storage Sense - Cloudeight InfoAve

That’s all there to using Storage Sense to do a basic cleanup. If you’re an advanced user and like to tinker with settings, you can fine-tune Storage Sense and customize it to your liking.

Windows 11 Storage Sense 

Click the Start button and choose Settings from the Start menu. Then click on System > Storage. Yep! Just like Windows 10.

When Storage opens, click on “Storage Sense”…

Windows 11 Storage Sense - Cloudeight

You can see in an instant how much free space you have and how much space you’ve used.

In the System > Storage > Storage Sense section, turn the switch to the “On” position under “Automatic user content cleanup”. If you want to see more categories, to get a better idea of where your space is being used and what can be cleaned up click on “More categories”.

Windows 11 Storage Sense - Cloudeight

You can set up Storage Sense to clean your computer at intervals from every day, every week, every month, or when disk space gets low. We suggest every week. We left all the other options set at “Default”. Unless you have some reason not to use the Default settings, we suggest you leave yours set at default too.

Storage Sense Windows 11 - Cloudeight InfoAve

Windows lets you know which files are safe to clean.

You don’t need any third-party clean-up programs to keep your Windows 10 or 11 computer clean. You can set up Windows Storage Sense to clean up your Windows 10 or Windows 11 PC. 

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Five Rules for Safe Downloading
All Windows Users

1. Use Good Security Software:

Using a good antivirus/anti-malware is your first line of defense. We use and highly recommend Emsisoft Anti-Malware (and antivirus). Emsisoft provides immediate warnings if you click something you shouldn't have. Emsisoft is the only program we have seen that helps users avoid installing PUPs and hijackers by warning them right away. Plus, Emsisoft is an excellent anti-malware and anti-virus too - it always scores well in reliable tests performed by independent antivirus testing labs.

2. Don't click without knowing what you're clicking.

If you get a popup offering a download that you didn't ask for, don't click anything; press the ALT+F4 keys to close the popup.

3. Be careful where you download from.

Many sites like CNet, File Hippo, and many others, use deceptive practices including strategically placed, large, and small green download buttons which download software all right, but not the software you intended to download. Sites like Softonic and Brothersoft are even worse. They bundle good, clean freeware in their own malware bundler which they euphemistically call a "download manager". When possible, we suggest you use www.snapfiles.com for downloading. SnapFiles is our number one safe site for downloading software. We use Major Geeks sometimes too.

4. Think before you click.

If you click to download something, and something looks or feels amiss, stop the download. It might be that you clicked on a deceptive download button or an ad instead. No software program or app is worth messing up your computer. Again, we cannot stress this more... THINK BEFORE YOU CLICK!

5. Take your time:

During installation, take your time. Do not rush. Make sure you read each dialog screen during setup. Many times, you will have to uncheck other programs being "offered" or you will find you've infected your PC with malware, most often hijackers & PUPs. Taking an extra minute or two and reading each dialog during installation can help protect your computer. So, don't rush through installations by simply clicking "next", "next", "next", "Finish".  Take your time when you install software, and you'll save time in the long run.

Our rule of thumb:  If we start installing a program that offers to install anything other than what we wanted, we cancel the installation and delete the installer. No one needs to put up with software download and installation trickery. 

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AI Voice Cloning, Real Trouble: How Scammers Can Mimic Anyone’s Voice to Steal Your Money
A tip for everyone

Imagine getting a call that sounded exactly like a friend or family member but it isn’t… it’s a scammer trying to steal your money or your personal information.

Well, there’s a new trick scammers are using to scam people to steal money, personal information, or even damage reputations. Scammers are now using artificial intelligence to clone anyone’s voice. This is called AI voice cloning, and it’s being widely used by scammers and it is very hard to detect.

Here are a couple of news stories to show you just how real the threat of AI voice cloning is…

Gym teacher accused of using AI voice clone to try to get a high school principal fired

A physical education teacher and former athletic director of a Baltimore County high school has been arrested and charged with using an AI voice cloning service to frame the school’s principal.

The Baltimore Banner reports that Baltimore County police believe a recording that circulated on social media in January with purported audio of Pikesville High School principal Eric Eiswert making racist and antisemitic comments was fake...

Read more at The Verge.

Here’s another recent news report that shows how real the threat of scammers using AI voice cloning is.

Sheriff’s Office warns about grandparent scams using voice cloning

TUSCOLA CO., Mich. (WNEM) – The Tuscola County Sheriff’s Office is warning residents about a recent grandparent scam after a county resident was targeted by one.

In grandparent scams, a scammer calls pretending to be your grandchild, sounding panicked and saying they’re in deep trouble. The sheriff’s office said one situation a scammer might use is saying they got in a car crash and wound up in jail. The scammer will then ask victims to help by sending them money.

The sheriff’s office said there’s been a new evolution to the grandparent scam called voice cloning.

Scammers can use AI (Artificial Intelligence) to clone the voice of a loved one using a short audio clip of their voice, which can be obtained from media posted online, and a voice cloning program. When the scammer calls you, they sound just like your loved one…

Read more here.

OK, now imagine this: Your phone rings. It’s your bank, and the voice on the other end sounds just like the person you usually talk to. They say there’s a problem with your account and need your personal details – like your password or social security number. But it’s not your banker… it’s a scammer using a fake voice to steal your money!

Here’s how AI voice cloning works: Scammers take a recording of someone’s voice, maybe from a voicemail or social media video. Then, using fancy computer stuff, they can make that voice say ANYTHING. It can sound so real, it’s easy to be fooled.

Why should you care? Scammers can use cloned voices to pretend to be anyone you know or trust. They could sound like your boss, your child, your grandchild, or anyone. They can use voice cloning to trick you into giving them money, and personal information, or damage your reputation.

So, what can you do? Be super careful! If someone calls you and asks for personal information, even if they sound familiar, don’t give it out right away. Hang up and tell them you’ll call them back at a number you know is real, like the one on your bank statement, company website, or friends or family members’ numbers you know. The more you know about voice cloning, the harder it will be for scammers to use it.

The good news? Just like with any new tech,  smart people are working on ways to catch fake voices. In the meantime, stay alert and trust your gut! If something doesn’t sound right, it probably isn’t. 

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Cloudeight InfoAve Premium -Tips & Tricks    

Project Gutenberg: A Literary Oasis for Bookworms

Project Gutenberg - Cloudeight Site Pick

Project Gutenberg is a champion of literature, offering a vast collection of ebooks for free. Whether you’re a student, a lifelong learner, or simply a passionate reader, Project Gutenberg has something for everyone. Here’s why it deserves a place in every book lover’s toolkit:

Unmatched Selection: Boasting over 60,000 ebooks, Project Gutenberg offers a treasure trove of classic literature. Dive into the timeless works of Shakespeare, Jane Austen, or Victor Hugo, or explore lesser-known gems waiting to be discovered.

Free for All: Project Gutenberg operates on a donation model, making it accessible to everyone, regardless of income. This is a fantastic resource for students, educators, or anyone who wants to expand their literary horizons without breaking the bank.

Multiple Formats: While the core collection focuses on plain text ebooks, Project Gutenberg offers downloads in various formats compatible with most e-readers and reading devices. Find your preferred format and enjoy a comfortable reading experience.

Simple and Easy: The website is easy to navigate, with a powerful search function and clear categorization by genre, author, and title. You can quickly find the book you’re looking for and start reading in no time.

Preserving the Past: Project Gutenberg plays a vital role in preserving literary heritage. By offering free access to classic works, they ensure these stories continue to be read and enjoyed by future generations.

Some words from the site’s developers…

Choose among free epub and Kindle eBooks, download them or read them online. You will find the world’s great literature here, with focus on older works for which U.S. copyright has expired. Thousands of volunteers digitized and diligently proofread the eBooks, for you to enjoy.

No fee or registration! Everything from Project Gutenberg is gratis, libre, and completely without cost to readers. If you find Project Gutenberg useful, please consider a small donation to help Project Gutenberg digitize more books, maintain its online presence, and improve Project Gutenberg programs and offerings. Other ways to help include digitizing, proofreading and formatting, or reporting errors.

Some things to consider:

Mostly Public Domain Works: Since Project Gutenberg focuses on copyright-free materials, the collection primarily features older works. You won’t find the latest bestsellers here.

Formatting Quirks: As the ebooks are often volunteer-produced, the formatting might not always be perfect, especially in older uploads.

Despite these minor drawbacks, Project Gutenberg is an invaluable resource for anyone who loves to read. With its vast collection, free access, and commitment to preserving literary history, Project Gutenberg is a must-visit for bookworms everywhere!

Project Gutenberg... A Cloudeight Site Pick

Begin a literary journey right now. Visit Project Gutenberg right now… it’s a Cloudeight Site Pick! 

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Help us help you.

THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web. 

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Keep the Candle Burning... Don't Let the Fire Die

He left the candle burning, just as she had asked him to do. Though it had been seven years since she went away, he would light a candle every evening at nightfall. Every night while he tried to sleep through his pain and his loneliness, the candle flickered silently casting dancing shadows upon the walls in the quiet hours.

He lit the candle again, wiped a tear from his cheek, and fell into bed exhausted. Yet he knew that this night, like most other nights, sleep would not come.

He lay awake watching the ballet of shadows – again. Some nights he’d listen to the wind breathing in the boughs of barren branches of the tree she had planted outside their bedroom window - one spring day long ago...

Read the rest of this essay here.

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OE Classic & Cloudeight

THE ONLY CLOUDEIGHT-ENDORSED EMAIL PROGRAM

OE Classic is the only Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express!!

If you're looking for an email program that feels familiar and works much like Windows Mail & Outlook Express, OE Classic might be exactly what you've been looking for!!

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Cloudeight InfoAve Premium - Back to Basics

What is Doxxing?

Doxxing is the act of publicly revealing private or identifying information about someone online, typically without their permission. This information can include things like:

Real name
Home address
Work address
Phone number
Email address
Financial information
Social media profiles

Doxxing is often done with malicious intent, such as to harass, intimidate, or humiliate the victim. It can also be used to damage someone's reputation or livelihood. 

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Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.

Cloudeight Direct Computer Care: Always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight-endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, and anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner - it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11!! Get more information about Reg Organizer (and get our special discount prices) here.

Windows 10 Customization: Make Windows 10 look and work the way you want it to.  Learn more.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend!

Darcy & TC
Cloudeight InfoAve Weekly
Issue #1073 - May 3, 2024

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