Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #1087
Volume 21  Number 42
August 9, 2024

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #1087. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Karl can't update his Windows 11 computer
I just read an article on Windows Update or else, I have been unable to update my computer since January 2024, I have tried everything I can find on YouTube and It still won't update. Any suggestions?

Our answer
Hi Karl. You can go to https://www.microsoft.com/software-download/windows11 and use the installation assistant to install an updated version of Windows 11 on your PC. Just be sure to choose to keep my apps and files. You can also reinstall Windows 11 without losing any apps, programs, files, or data. See our article here.

We hope this helps you, Karl.

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Jean has a problem with updates and also wants to know about blue screens and black screens
Good evening TC. I've been away, and it's just this evening that I got back to my computer. I tried the power off and on thing. The computer wouldn't turn off, so I unplugged it at the power source and left it off for a while. After that, it powered on and off. Surprisingly it worked. Very slow! It took about 4.5 min for the desktop to populate.  So, should I consider the problem solved or should I try a reset? I checked Device Manager. No problem there.

Also, is a Black screen the same as a Blue Screen? Do you think this black screen resulted from the recent update? Has anyone else complained? I have not had update problems before.

Thanks for your help. I'll relax now that I know this machine is working - at least for now. Jean.

Our answer
Hi Jean. I'm assuming you're using Windows 10 so if you're using Windows 11, let me know.

4.5 minutes for the computer to completely start is within Windows 10's normal 3 to 5-minute startup range.  A Blue Screen is a stop error, a Windows stop caused by a bad driver, or a hardware issue to prevent operating system damage. A Black screen could be anything. It could just be a failure to boot up completely, a video error, a monitor error, etc.  If your computer boots up within 5 minutes, I'd leave it alone. 
 
I have heard nothing from any of our members of any problems with a recent Windows Update... but there are hundreds of millions of Windows 10 users. I read about people having problems with almost every Windows update but since we work with thousands and not millions the sample size is too small to be meaningful.
 
I hope this helps you. If you have any more questions, let me know.

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Mike has issues with the new Outlook
I look forward to reading your weekly newsletter and Saturday bonus questions, it's amazing how many people you help. Where would we all be if you weren't here to ask for help?

My laptop currently runs Windows 10, I used to use the built-in email program to read my emails from my Gmail account. When the offer to try the New Outlook program appeared I decided to try it, knowing I could switch back if I wanted to.

All seemed to be going well over the past few months until a few days ago. I leave my laptop on 24/7, I just close the lid overnight and in the morning open it to use it again. For the past few days when I open my laptop, I find approximately 4-5 instances of Outlook are open without me touching anything. Also when I open Outlook and I start reading my emails, sometimes another Outlook window opens.

There is obviously something amiss. I'm a silver surfer guys, getting on in years so if you do have an answer could you do a step-by-step guide as to how I can fix this problem? Many thanks for any help you can offer. Kind Regards, Mike.

Our answer
Hi Mike. Thanks for your kind words. I don't use MS Outlook, not the new "free" version nor the full MS365 version so I'm only going to guess.

Do you have Outlook set to open with Windows? Open Task Manager (Ctrl+ Shift + ESC) and click the Startup tab. If you see Outlook there, disable it. It does not need to start with Windows.

Next, try to repair or reset the "New" Outlook.  Open Settings > Apps > Installed apps and find Outlook (New) in the list of programs. Next, click on the three horizontal dots on the right side of "Outlook (New)" and choose "Advanced options".
 
Reset the new Outlook - Cloudeight InfoAve
 
If that does not work, you could try switching back to the old Mail App and then switching back to the "New" free Outlook again.

It seems your laptop is still running when you close the lid. That's fine. If you leave your computer on overnight, did you try closing Outlook before leaving your computer for the day? There's no reason to have Outlook running all the time when you're not using your computer, right? It's fine to leave your PC on all the time, but if a program is causing problems you can shut the program down when you're not using it.

Not being a fan or a user of Outlook, if it were me and I were having the same problem as you, I would shut down the new Outlook when I was done using the computer for the day and open it when I wanted to check or compose mail. I think that would fix your problem.

I'm sorry I can't give you a more definitive answer but I hope this helps you or at least points you in the right direction.

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June wants to know more about Emsisoft
Does Emsisoft anti-malware work in Australia,? Is it easy to install? I have Norton which doesn’t seem to have a good reputation. Would I have to uninstall Norton before I install Emsisoft? Thank you in advance, June.

Our answer
Hi June. Emsisoft works worldwide. Emsisoft headquarters are in Nelson, NZ, and maintains a worldwide workforce. Emsisoft is a breeze to install, when you purchase Emsisoft from us, we'll send you a link from which you can download Emsisoft that includes your license and configures Emsisoft automatically when you install it. Learn more about and get Emsisoft here.

Yes. You should remove Norton (and cancel your Norton subscription) before installing Emsisoft. To uninstall Norton completely you'll need to download the Norton Removal Tool here.
 
I hope this helps you, June.

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Terry wants to know which is better:  A reset or a reinstall from Windows installation media
Which is better, a Windows 11 reset with a complete wipe or a Windows installation flash drive?  Will they be the same installation?

Our answer
With an installation flash drive, you can either update Windows to the latest version, do a repair installation, or do a clean install (wipe everything, format the drive, and install a fresh, updated version of Windows).

A clean install removes everything - programs, apps, files, and reinstalls Windows.
 
A reset has two options: reinstall Windows and keep your files or reinstall Windows and keep nothing.  You can also choose between a local reset and a cloud reset. A cloud reset downloads Windows directly from Microsoft. A local reset reinstalls Windows from files on your computer. An installation USB would install (or repair install) using the Windows version on the USB. If you downloaded Windows 11 from Microsoft right before you did the reinstall it would be the current version. A cloud reset would install the latest updated version of Windows.'
 
Windows 11 has a newer option -beyond reset.  You can reinstall Windows without losing anything... see this page.
 
However, a clean install can be more easily done with a Windows installation USB flash drive that you can create by going to https://www.microsoft.com/en-us/software-download/windows11 and following the instructions under the heading "Create Windows installation media".  Doing a clean install using installation media would be the best option if you wanted to wipe out everything and reinstall Windows 11.

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Ron is confusing corrupted files with infected files - we try to clean things up
(This question was submitted to Emsisoft and forwarded to us to answer)

I have some problems that I have not been able to solve and I need help and I do not know who to turn to.

I have Windows 11 with Office 10 (which is now 4 years out of date and not supported.)

I received emails from Cloudeight who recommended that we use Emsisoft which I have been using for some time and have not had any problems with viruses or Malware...

My problem is that on four occasions I have opened a file to find that it is corrupted. When I open it is all code and unreadable. I could have many more files that I have not opened and discovered.

The last file that it happened to I had saved an email that contained details for a Square Dance convention to be held next weekend into a folder and when I opened it was corrupt and unreadable. One of the previous files was a Word file where I added records, dates and details of every medical visit I made. It happened to the medical file and I lost a file that dated back many years lucky I had a backup of this file.

Our answer
Hi Ron. I think you're confusing corrupted files with files infected with malware. While it's conceivable that file corruption can be caused by malware it's not very likely. There are many more likely reasons for files becoming corrupted, mainly due to storage device problems and transfer problems.

A file can become corrupted if it is not completely transferred from one location to another. This could happen due to an interruption during download, copy, or move operation.
 
A sudden power surge or outage during a read or write operation to a file can corrupt it.
 
Physical damage to the storage device where the file is saved or errors on the disk itself can also lead to corruption.
 
The most common cause of file corruption is hard drive errors (or errors on external drives). These errors can be caused by things such as:

Bad sectors: These are areas on the hard drive that are physically damaged and can no longer store data reliably.

Hard drive failure: As hard drives age, they become more prone to failure, leading to data loss and corruption.

Incorrect file system: Errors in the file system (like NTFS) can cause issues with reading and writing files.
 
It is possible - although highly unlikely that file corruption can be caused by malware but it's highly unlikely on a Windows computer protected by Emsisoft (also Microsoft Defender).
 
Here are some sites where you can read more about corrupted files, the main causes, and the possibility of recovering corrupted files.
 
 
 
I hope this helps you, Ron.

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Uwe wants to know what happens if Windows Search service is stopped
If I stop" Windows Search" will I still be able to search Windows through the Windows search icon? Do I really need Windows Search running in Windows Services? Thanks, Uwe.

Our answer
Hi Uwe. Search will be less inclusive and slower if you turn off Windows Search in Windows Services. but you can still search. We suggest if you're planning on turning off Search you install Everything Search (Free) which is faster and more thorough than Windows Search anyway.
We hope this helps you!

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Cloudeight InfoAve Premium -Tips & Tricks

The Truth About the Demise of Our Favorite Ad Blocker, uBlock Origin
For All Google Chrome Users

Many of you have written asking about the coming demise of our favorite ad blocker, uBlock Origin. We are aware that the current version of uBlock Origin will eventually stop working in Chrome. Based on what we know right now it does not appear as if the demise of uBlock Origin is imminent. It looks like it will be several weeks or even months before uBlock Origin stops working in Google Chrome.

It’s also important to note that uBlock Origin will continue to work in other browsers such as Firefox (which is TC’s current default browser). Also, the developer will be offering a stripped-down version of uBlock Origin called uBlock Origin Lite. It may or may not be a viable substitute. But we will test it and other ad blockers and make our recommendation after we’ve finished reviewing and testing other free ad blockers.

Here’s what the developer of uBlock Origin says:

“…uBO Lite (uBOL) is a pared-down version of uBO with a best effort at converting filter lists used by uBO into a Manifest v3-compliant approach, with a focus on reliability and efficiency as has been the case with uBO since first published in June 2014.

However, the focus on reliability and efficiency in a Manifest v3 environment meant having to sacrifice many features beyond those not possible within a Manifest v3 framework.

See the official uBOL FAQ webpage for more details about how uBOL compares to uBO.

Manifest v2 uBO will not be automatically replaced by Manifest v3 uBOL. uBOL is too different from uBO for it to silently replace uBO — you will have to explicitly make a choice as to which extension should replace uBO according to your own prerogatives.

Ultimately whether uBOL is an acceptable alternative to uBO is up to you, it’s not a choice that will be made for you.

Will development of uBO continue?

Yes, there are other browsers which are not deprecating Manifest v2, e.g. Firefox…”

So, over the coming weeks, we’ll be testing other truly free ad blockers (many offer limited free versions) and announce a new recommended ad blocker in our newsletters and on this website after we’ve completed our research and testing.

The technical details

If you’re interested in the technical details, according to Google, the primary reason for uBlock Origin’s impending demise on Google Chrome is the introduction of Manifest V3.

Manifest V3 is a new extension architecture introduced by Google to replace Manifest V2. While designed to enhance security and performance, it imposes significant restrictions on extension capabilities, particularly those that heavily rely on content blocking, like uBlock Origin.

Key limitations of Manifest V3 for ad blockers:

Restricted access to web requests: Ad blockers heavily depend on inspecting and modifying network requests. Manifest V3 severely limits this capability.

Reduced control over content injection: Ad blockers often inject scripts or styles to block ads. Manifest V3 places restrictions on content injection.

Difficulty in creating custom filtering rules: uBlock Origin’s strength lies in its ability to create complex filtering rules. Manifest V3 makes this significantly harder.

Due to these limitations, the developer of uBlock Origin has decided not to adapt the extension to Manifest V3. This means that once Manifest V2 is completely phased out by Chrome, uBlock Origin will cease to function. How long it will take Chrome to completely phase out “Manifest V2” is not known. It may take several weeks or even several months.

So, stay tuned folks. We’ll be testing other ad blockers and we’ll make our recommendations soon. 

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How to Change Your Mouse Pointer Size and Color
Windows 10 & Windows 11

A not-so-well-known feature of Windows allows you to customize your mouse pointer size and color. You can make the mouse pointer very small or very large – or any size in between by using a size slider. And you can make your mouse pointer any color you want.

Windows 10

Cloudeight Windows 10 tips and tricks

In the Ease of Access > Mouse pointer settings page, you’ll find a slider that lets you make your mouse pointer as big or as small as you like.  And you’ll find an option that allows you to change your mouse pointer color.

Once you click on the “color wheel” option (see above) Windows will display seven color boxes showing you pointer colors you can choose. But if you don’t like any of those colors, just click the plus sign + next to “Pick a custom pointer color” and choose any color you like.

All you need to do to get the “Mouse pointer” settings page is:  Press the Windows Key + U to open the Ease of Access Center. In Ease of Access click on “Mouse pointer” in the menu on the left.

Windows 11

Windows 11 Mouse Pointer Customization - Cloudeight

Once you choose a mouse pointer style, you can choose a color by clicking on any of the colored squares. If you don’t like any of the available colors, click on “+ Choose another color” and choose any color you want. And just as in Windows 10,  you’ll find a slider that lets you make your mouse pointer as big or as small as you like.

The fastest way to get to the mouse pointer settings in Windows 11 is by typing “MOUSE POINTER AND TOUCH”(without quotes) in the taskbar search and pressing enter when you see “Mouse pointer and touch” appear in the search results. 

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How to Enable the End Task Feature for Taskbar Icons in Windows 11
Windows 11

If you don’t subscribe to our InfoAve Daily Newsletter or use our Start Page you might have missed our weekly feature “Wednesday Newsbytes”. In that post, there was an article showing how Windows 11 users can enable the “End Task” right-click option directly from the program’s taskbar icon.

So here’s the story…

Recently, Microsoft introduced a new Windows 11 hidden feature that gives users an “End Task” option directly from the taskbar. This eliminates the need to open Task Manager to close apps that become non-responsive and saves a great deal of time.

Here’s how to activate the “End task” taskbar icon feature

Open Settings: Press the Windows key + I.

Navigate to System > For developers.

How to Enable End Task for Taskbar Icons in Windows 11 - Cloudeight InfoAve

Toggle the End task switch to the On position.

Once enabled, you can right-click on a taskbar icon and select “End task” to close an unresponsive or frozen application.

How to Enable End Task for Taskbar Icons in Windows 11 - Cloudeight InfoAve

Having the End task feature available directly from the taskbar icons makes it much faster and easier to close non-responsive (frozen) apps/programs than the old way of opening the Task Manager, finding the app/program in the list of processes, right-clicking on it, and then choosing “End task”.

Note: This feature might not be available in older versions of Windows 11. 

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Cloudeight InfoAve Premium -Tips & Tricks

Pine Tools – A Treasure Chest of Useful Online Tools

Pine Tools - A Cloudeight Website Pick

This Cloudeight website pick is a treasure chest of online tools – a toolbox extraordinaire. There are so many tools on the Pine Tools site, that we’re not even going to try to list them all.

To give you some idea of the kinds of online tools you’ll find in this virtual treasure chest of online tools, we submit the following for your perusal:

MATHEMATICS

Calculator
Area calculator
Percentage calculator
Single rule of three direct
Single rule of three inverse…and more.

Pine Tools - Cloudeight InfoAve Site Pick

COLORS

Color picker, tools for modifying or generating colors

Lighten color
Darken color
Change color saturation
Greyscale/desaturate a color
Invert a color…and more.

TEXT AND LISTS

Work with lists and texts, sort, randomize, reverse

Reverse list
List randomizer
Sort list
Add text to each line
Remove extra whitespaces…and more.

NUMBERS

Work with numbers, generate, filter, sort

Generate a list of numbers
Filter numbers
Sort numbers
Minimum and maximum of a list
Average of a list…and more.

DATE AND TIME

Measure time, calculate distance between dates, chronometers

Date/time difference
Add to a date
Subtract from a date
Timer
Stopwatch…and more.

IMAGES

Resize images, crop, optimize, and more

Invert colors
Flip image
Darken image
Lighten image
Change brightness…and more.

RANDOMNESS

Generate random numbers, randomize lists, common distributions

Random number generator
Coin flipper
Dice roller
Gaussian random number generator
Password generator…and more.

PROGRAMMING

Tools for programming and web development

Syntax highlighter
CSS Inliner
JSON formatter
CSS beautifier
HTML beautifier…and more.

FILES

Convert, compress, join or split

Split files
Join files
Base64 encode
Base64 decode
Random file generator…and more.

What more can we say? If looking at the partial list of online tools above does not make your fingers twitch to click and visit Pine Tools, there’s not more we can do.

Cloudeight Site Pick - Pine Tools

If you’re looking for one place to find dozens and dozens of useful online tools that can help you do just about anything, visit this Cloudeight Site Pick – Pine Tools. It is an amazing site! 

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Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Where Your Treasure Lies…

“A hundred years from now it will not matter what my bank account was, the sort of house I lived in, or the kind of car I drove. But the world may be a better place, because I was important in the life of a child.” (changed from the original quotation from “Within My Power” by Forest E. Witcraft)

My birthday is coming up in a couple of weeks. I’m not much one to celebrate my own birthday. It never seemed like much of a cause for celebration – at least not since I was eighteen. And I suppose at 18 there are many good reasons to celebrate: you have an entire lifetime in front of you and your entire childhood behind you – but not very far behind you.

And, by law, in most places, when you turn eighteen, you are an adult. So, while my eighteenth birthday is a bit blurry in retrospect, I probably did celebrate it with a lot of youthful “enthusiasm”. But I can’t remember ever being really excited about any birthday I’ve had since then.

The older we get the fewer birthdays we have to look forward to, I guess. When you’re younger this doesn’t seem to be a factor, but as we age, birthdays become more of a time for reflection than celebration. At least in my life, they are.

This year as my birthday approaches, I think about my life things I’ve accomplished, and things I wish I wouldn’t have done. Oh yes, there are many... 

Read the rest of this essay here.

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Cloudeight InfoAve Premium - Back to Basics

What the heck is a driver?

If you work for Uber, it's a job. If you play golf, like Darcy, it's the club you usually use off the tee. If you are a bad golfer, like TC, you use the driver on the fairway after plucking your ball from the creek. Using a tee in the fairway is unethical and against the rules - I think - but you gotta do what you gotta do, eh?

OK, down to business and back to the world of computers.

Drivers are called "Device Drivers", but we all know them as drivers because we don't like long complex things. A device driver (also known as a hardware driver) is a file or a group of files that enable hardware devices to communicate with Windows (or whatever operating system is running).

Without drivers, the computer could not communicate with the hardware device and the device would not function. For example, without device drivers, your computer would not be able to communicate with your printer and your printer would not work.

If the wrong driver is installed - woe is you. The device for which the driver(s) was installed may not function or may not function correctly - worse yet it may cause a driver conflict resulting in an error and you may see a BSOD (Blue Screen of Death).

This is why we warn everyone about downloading driver updaters which automatically download drivers for hardware devices even when not needed.

To sum it up. Device Drivers drive the hardware in and attached to your computer by allowing hardware to communicate with your operating system.

All this is driving me crazy, I'm off to the clubhouse for a beer. Hey, Martha, I'll have a screwdriver! 

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Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.

Cloudeight Direct Computer Care: Always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight-endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, and anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

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Windows 10 Customization: Make Windows 10 look and work the way you want it to.  Learn more.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend!

Darcy & TC
Cloudeight InfoAve Weekly
Issue #1087 - August 9, 2024

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