Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #1077
Volume 21  Number 32
May 31, 2024

Dear Friends,

NOTE:  We're sorry. We're still experiencing a problem with Gmail not recognizing our newsletter server settings - hence the "warning" by Gmail. We can assure you that as always, our newsletters are safe. We are working on this issue with our hosting company, newsletter-sending server, and Google. We hope to have this issue resolved in time for next Friday's (June 7, 2024) issue. Thanks for your understanding and for your continued support.

Welcome to Cloudeight InfoAve Weekly Issue #1077. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Help us help you.

THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web. 

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Cloudeight InfoAve

Paul asks if it's safe to use LastPass
Hi dear people. Could you give me an update on the best password manager? I'm reading that LastPass, which I have been using for many years now, is not as safe as suggested.  Which manager would you recommend as being the safest nowadays...or is LastPass OK for us seniors?   Thanks.  Paul.

Our answer
Hi Paul. LastPass was breached in 2022, however, despite the hype, no user passwords were ever exposed.

LastPass, like Bitwarden, RoboForm, and other password managers, follows a zero-knowledge policy. This means they cannot decrypt your passwords or access your sensitive information. Your data is encrypted on your device before it goes to LastPass's servers, and they only store the encrypted version.
 
The security of your LastPass vault ultimately depends on the strength of your LastPass master password. This is the password you use to access all your other passwords stored in LastPass.  Make sure it's a strong password that cannot be easily guessed. All your passwords are encrypted... the only way to decrypt them is your Master Password. And if you lose your master password LastPass can't help you retrieve it because they don't know it.
 
I use both LastPass (on one browser) and Bitwarden on another browser. I like them both. I like Bitwarden more, but only because I like the way it works... not because I fear my passwords stored in LastPass are at risk.
 
If you're interested in taking a look at Bitwarden visit https://bitwarden.com/.
 
I hope this helps you and answers your question, Paul.
------
Paul wrote back: "Thanks TC. That's a relief. I just don't want to go into the hassle of moving into another Password manager. At 84, my brain can't take too much figuring out. I'm happy with LastPass and I have a super long master password which is easy to type in because it is "a saying" with spaces that there is no chance of being deciphered.
Much love and prayerful wishes. Paul."

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Bev is new to Windows 11 and can't change her taskbar color
I recently downloaded Windows 11 & I cannot change the color of my taskbar to match my desktop picture. The place to change it is greyed out. I have been online & followed instructions but to no avail. When I click the windows to custom it doesn't seem to stay so now my task bar is white. Can you help?   Thanks, Bev.
 
Our answer
Hi Bev. First, you have to change your personalization settings as follows:
 
Right-click on the Start button and choose Settings. When Settings open, click on Personalization.
 
In "Personalization" click on "Colors" (see below):
 
 
When Personalization > Colors opens...
 
Next to "Choose your mode" choose "Custom".
 
Next to "Choose your Windows mode" choose "Dark"
 
Then, next to "Choose your default app mode you can choose either light or dark - dark will make all app backgrounds black.
 
 
 
Scroll down until you see "Accent color" and select "Manual". You can then choose any of the colors you see or if you don't want any of those, click on Custom, and you can create your own colors.
 
At the bottom, make sure the switches next to "Show accent color on Start and taskbar" and "Show accents on title bars and windows borders" are both turned "On".
 
 
And that's all there is to it.  I hope this helps you, Bev.
 
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Diane wants to know what happens if she cancels her Microsoft 365 subscription
I just got a renewal notice for Microsoft 365 Personal.  Every year I have purchased this renewal.  If I quit, what will I lose? Thanks for all your help ALL these many years.
 
Our answer
Hi Diane. If you don't pay for a renewal you'll no longer have access to Microsoft 365 programs (Word, PowerPoint, Excel, etc.). You'll also lose your 1GB of OneDrive cloud storage space that comes with MS365. After cancellation, your OneDrive storage will revert to the free tier, which is typically 5GB. You'll still have access to your current storage space for a period after cancellation. This grace period can vary depending on your specific subscription and cancellation method, but it's usually a few weeks or months. So, if you have more than 5GB of files stored on OneDrive, you should download them before the end of the grace period.
 
If you store MS 365 files on your computer or download the files from OneDrive to your computer, canceling or not renewing your MS365 will only result in the loss of your access to the MS 365 programs and the 1 GB of OneDrive cloud storage. You will not lose access to the files you created with MS 365 programs that are stored on your computer. There are several good free office suites, such as Libre Office, that can open and edit the files you created with the MS 365 programs.
 
I hope this answers your question, Diane.

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Lee wants to know why his two laptops' connection speeds are not as fast as his other devices
Hi Darcy and TC. We have just changed internet providers and gone from 50 Mbps to 250 Mbps. I did a Fast.com speed test and phones and tablets show approx. 250 Mbps. However both our laptops in another room only show 30 to 50mbps. Tried a laptop in the same room as the router but not a lot different. As our laptops are over 10 years old. Could this be the problem? Thanks for all your help... Kind regards. Lee.
 
Our answer
Hi Lee. Older laptops may not have Wi-Fi (wireless) adapters that support the newer Wi-Fi standards. Wi-Fi 6 is the current standard and Wi-Fi 7 is just coming into its own. If you want to see how different Wi-Fi standards affect speeds see this page

You'll see it's quite possible for a new computer with a wireless adapter using Wi-Fi 6 will significantly outperform an older PC with wireless adapters that support only Wi-Fi 4 or lower. You may be able to increase the speeds of the older computers by using a USB wireless adapter that supports newer Wi-Fi standards. See this page for more about USB Wi-Fi adapters.

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Marie wants to know if removing Norton will stop their automatic payment charges

Today I was reading the Cloudeight newsletter issue 1075, and reading that you should remove Norton if you have Emsisoft.  And I realized that I have both on my computer.  So I have downloaded the Norton removal tool and will try to follow your instructions to properly remove it.  And that will save me the monthly charge I have been paying!  (I hope).  Thank you so much for all the great information you provide!  I recently used your computer service and highly recommend it.  I hope I can stop their monthly charges.  
 
Our answer
Hi Marie. Thank you so much for your kind comments and for subscribing to our newsletter.
 
Removing Norton may not automatically stop automatic renewal. See this Norton page to learn how to turn off auto-renewal so Norton won't automatically renew you for another year.
 
I hope this helps you, Marie.

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Sharon asks our advice on buying a new 17" laptop for under $700
I want to buy a new 17-inch laptop for under $700. What would you recommend? I don't game and just use the computer for surfing the web, online shopping, checking email, and basic word processing. Thanks for your help. Thanks, Sharon.
 
Our answer
Hi Sharon.  The main thing you're looking for when you buy a new laptop is the size screen you want and that you have enough memory (RAM). Never buy a computer with less than 8GB of RAM. I picked out 3 computers for you, all 17" screens and all with at least 12 GB of RAM and all under $700.
 
HP 17.3" Laptop, Windows 11, 12 GB RAM Amazon $500
HP 17.3" Laptop - 13th Intel Core i5-1335U - 1080p - Windows 11 Notebook PC 12GB RAM 512GB SSD
 
HP 17" FHD, i3-1115, 16GB RAM, 256 GB SSD+1TB HDD, Silver, Windows 11 $590
 
ASUS 17.3" Laptop, Windows 11 16 GB RAM Amazon $600
ASUS 2024 Vivobook 17.3” Laptop, FHD Display, Intel Core 5 120U, 16GB RAM, 1TB SSD, Fingerprint Sensor, HD Front Camera, Windows 11 Home $600
 
My top choice would be the first one listed. It's $200 less than $700. Has 12 GB of RAM and a 512GB Solid-state hard drive.
 
I hope this helps you make a great choice... and save some money too!
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Rich wants to know how to set up multiple monitors on his Windows 11 computers
Good Morning EB & TC, I don't know if you can help me with my question, but if anyone can, it would be either or both of you. I have been a subscriber of Cloudeight since your "Birth", and have tried to support your wonderful work for so many. Unfortunately at 87 1/2 years old and being a retired priest, I no longer have the "where-with-all" at this stage of my life, so please forgive me. Now I'm getting to be like TC i.e. "Rambling", so let me get to my question(s),

I have Windows 11 on both my desktop and Laptop, and I would like to set up 2 or 3 monitors Especially on my laptop so that I can have individual apps on each of the 2 or 3 monitors. The screen on the laptop is relatively small, and my failing eyesight doesn't help.

My ultimate question is can you direct me to a sight that can step me through the process? I do have 3 monitors that are larger and should work if I can get some instructions e.g. YouTube...

Thanks again, for all your work with so many people throughout this planet we call Earth". May the Good Shepherd continue to give you health and finances to help more and more of us. Prayers and Blessings, Rich

Our answer
Hi Rich. Thank you for your long-time support and your kind words and blessings.
 
There are two main ways to set up multiple monitors on Windows 11:
 
Method 1: Using the Settings Menu (Recommended)
 
Connect your monitors: Ensure both monitors are properly connected to your computer using compatible cables (HDMI, DisplayPort, etc.).
 
Press Windows Key + P: This keyboard shortcut opens the project menu for displaying your screen.
 
Choose your display option: Here, you'll see options like "Extend these displays" (ideal for multiple monitors),
 
"Duplicate these displays" (mirrors your main screen), "Show only on [monitor name]," and "Disconnect [monitor name]." Select "Extend these displays" for multiple monitors.
 
Access display settings (Optional): You can further configure your monitors by going to Settings > System > Display.
 
Here you can:
 
Identify your monitors: Click "Identify" to see the numbers assigned to each monitor. This helps you understand which monitor you're configuring in the settings.
 
Change resolution and orientation: Set the preferred resolution and orientation (landscape or portrait) for each monitor.
 
Set your main display: Choose which monitor will be your primary display, where your taskbar and open windows appear by default.
 
Method 2: Using the Detect Option
 
Connect your monitors: Similar to method 1, ensure your monitors are properly connected.
 
Right-click on the desktop: This will open the context menu.
 
Select "Display settings": This will launch the Settings window focused on display options.
 
Click "Multiple displays": This section should show your detected monitors.
 
Click "Detect": Windows will attempt to automatically detect and configure your connected monitors.
 
I hope this helps you, Rich.
 
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Cloudeight InfoAve Premium -Tips & Tricks

Managing Your Printer With a Handy Desktop Shortcut
Windows 10 / Windows 11

Are you struggling to navigate menus to manage your print queue or adjust settings? A printer shortcut on your desktop can be a real-time-saver. Here’s how to create one with just a few clicks.

This tutorial will show you how to create a shortcut for a printer in Windows 10 and Windows 11.

Windows 10

Type CONTROL in the taskbar search and press Enter when you see Control Panel appear.

In the Control Panel, ensure “View by” is set to “Category.

Now click on “Hardware and Sound,” click on “Devices and printers.” Right-click your desired printer and choose “Create shortcut.”

Create a desktop shortcut for your printer - Cloudeight InfoAve

You’ll get a message telling you that you can create a shortcut here… and asking if you want to put the shortcut on your desktop. Click “Yes” to place the shortcut on your desktop.

Create a desktop shortcut for your printer - Cloudeight InfoAve

Now, you can access your printer settings and manage your print jobs directly from your Windows 10 desktop.

Windows 11

Open a run box by holding down the Windows key and tapping the R key. Or right-click the Start button and click “Run”.

In the Run box, copy and paste the following and press OK.

shell:::{A8A91A66-3A7D-4424-8D24-04E180695C7A}

Create a desktop shortcut for your printer - Cloudeight InfoAve

Right-click on the printer you want to create a shortcut for and choose “Create shortcut” from the menu that appears.

You’ll get a message that you cannot create a shortcut there and asking if you want to place the shortcut on the desktop – click “Yes”.

Create a desktop shortcut for your printer - Cloudeight InfoAve

That’s it. Now you can access your printer settings and manage your print jobs directly from your Windows 11 desktop.

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Maybe You Don’t Need a Huge Office Program…Maybe All You Need Is One of These
Windows 10 / Windows 11

If you don’t need to create spreadsheets or make fancy presentations, then maybe all you need is a word processor. 

If you need to open or work with MS Word Doc and Docx or if you need to save your work in Word .doc or .docx format, you can download one of the many free Microsoft 365  “MS Office” alternatives such as Open Office, Libre Office, and many others. These free office suites are great if you need some or all the functionality of the programs that come with MS Office. But what if you don’t use Excel or PowerPoint or any of the other programs that come with MS 365 or the free alternatives?

What if all you really want and need is a good word processor? One that can open Word documents and save files as Word documents that even your friends with Microsoft 365 (Microsoft Office)  can read. How about a word processor that not only opens and saves documents in MS Word format but edits and saves files in PDF format?

Today we are featuring two excellent free word processors that don’t require you to download a lumbering 300 MB office suite or spend money on Microsoft 365 (Office). These word processors work with many formats – including MS Word.

We’ll start with the one you already have but probably won’t ever use.

AbleWord

A free word processor and PDF reader & editor all in one. Easy to use, familiar interface, and lots of features. Opens, creates, and edits MS Word .docx and .doc. AbleWord can also save Word documents as PDF and PDF documents as Word documents.

Here’s some info from the developer:

“Edit PDF files as simply as WordŽ documents

There are a few free Word Processing packages available for Windows but none come close to the features offered by AbleWord. It is highly compatible with popular document formats including DOC & DOCX but AbleWord can also open and save as a PDF which makes it a very useful tool to have.

AbleWord can read and write the following file types:

Microsoft WordŽ (doc, docx)
AdobeŽ PDF (pdf)
Rich Text (rtf)
Plain Text (txt)
HTML (html, htm)

AbleWord is very simple to install and use, it is commonly used as a PDF Editor and also for converting PDF to WordŽ but of course, it is also a splendid Word processor and supports most of Microsoft WordŽ features.”

Cloudeight Windows 10 Tips & Tricks

Above: MS Word .docx file open for editing in AbleWord.

AbleWord is free for home and business use. The download is small, and the installer is clean. Great program.

You can read more about and/or Download AbleWord from here.

—————-

Jarte 6.2

Jarte is a Windows word processor that can read and save your word processing gems in Word format in .doc or .docx format. You’ll need to install the Microsoft Office Compatibility Pack if you want to save in .docx format. But that’s no big deal because when you try to save a document as .docx, Jarte gives you a link to download it. Once you install it, reopen Jarte and you’re in business.

Jarte has a lot of features; here are a few of them

Fully compatible with Windows 10 and Windows 11. It works on both 32-bit and 64-bit computers.

Tabbed interface to provide easy access to open documents

Opens files with file extension RTF, file extension DOC, and file extension DOCX

Fast start-up

Compact screen size

Can be run directly from a pluggable USB flash drive

High-quality spell checker with custom user dictionary

And much more.

And for those who have problems with their eyesight or who are blind, Jarte offers this:

Jarte has become a particularly popular word processor for the blind community due to its special screen reader mode. When Jarte detects the presence of a running screen reader program it starts in screen reader mode with an interface that is specifically designed to maximize accessibility via screen reader programs. An example of Jarte’s screen reader friendliness is its pop-up menu-driven spell check feature which directs the screen reader to audibly spell out misspellings and spelling suggestions. Jarte Plus also provides an optional audible notice when it detects a misspelled word has just been typed. Jarte is committed to being a great word processor choice for the visually impaired.

Cloudeight Windows 10 Tips & Tricks
Above: MS Word .docx file open for editing in Jarte.

We first recommended Jarte back in 2011. Now here it is 2024 and Jarte is still a great word processor. And while Jarte says it works in Windows 10, it works great in Windows 11 too. We know because we tested it.

You can read more about and/or download Jarte from here. 

And one more thing…

Before we go, we want to mention WordPad. You already have WordPad on your computer. It can open and create MS Word files too. However, Microsoft says is going to “deprecate” WordPad so, it looks like sometime in the near future WordPad won’t be shipped with Windows. But if you have it on your computer, you can open it by typing WordPad in the taskbar search and pressing Enter when you see it appear in the search results. 

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Having Internet Connection Problems? Try Power Cycling
Windows 10 / Windows 11

If you’re having problems with your connection slowing down or dropping, power cycling is the first thing you should try. It’s easy and it only takes a few seconds to do. It’s not a fix for everything but it’s the first thing you should try if you start having problems with your internet connection

Power cycling is just a fancy name for restarting your modem and wireless router (or modem/router combo)

Restarting your modem and wireless router helps create a new connection to your Internet service provider (ISP). Keep in mind that when you power cycle, anyone using your connection will be disconnected, so if there are others in your home using the internet it might be a good idea to give them a heads-up.

These are the general steps to restarting your modem and router… and these can vary by brand. Some modems and routers have power switches, but the steps below should work for almost everyone.

1.) Disconnect the router from the power source.

2.) Disconnect the modem from the power source.

3.) Wait at least two minutes.

4.) Restart your computer while the modem and router are disconnected from their power sources.

While your computer is restarting…

5.) Plug the modem back into the power source. Wait for the modem to complete its test cycle and for all the modem lights to return to normal.

6.) When the modem is working and all lights are normal, plug your router back into its power source. Wait until the router powers on and its status lights are on and look normal.

Now try your Internet connection.

If you have a modem-router combo

NOTE: Many ISPs are now supplying customers with all-in-one Modem/Routers (modem-router combo). If you have one of these, you can follow the steps above, but instead of having two devices to power off, you only have one. But you can still power cycle and you should if you start having connection problems.

What if power cycling doesn’t work?

If power cycling does not work, you’ll need to explore other options. If you are using a wireless connection and your computer is more than a few years old it may be your wireless network adapter. Luckily, if that’s your problem, there’s an easy and inexpensive fix. See our article here, to learn more. 

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We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. Get PC service from folks you trust at the best prices you'll find anywhere.

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Cloudeight InfoAve Premium -Tips & Tricks    

BBB Scam Tracker: A Valuable Tool for Fighting Scams

BBB Scam Tracker - A Cloudeight Site Pick

The Better Business Bureau’s (BBB) Scam Tracker is a free online resource that empowers consumers to fight fraud. Here’s a breakdown of its strengths and weaknesses:

With over 65,000 scam reports in 2023 alone, Scam Tracker offers a large database of real-world experiences to learn from. Scam Tracker users can search by scam type, keywords, phone numbers, or email addresses.

Scam Tracker is easy to use. It allows users to search for scams or submit their scam reports quickly.

BBB Scam Tracker - A Cloudeight Site Pick

BBB Scam Tracker - A Cloudeight Site Pick

The Better Business Bureau works with law enforcement and other organizations to share scam data. This collaboration helps track trends and potentially shut down fraudulent operations. Scam Tracker also features educational resources to help users identify and avoid scams.

Here’s some information from the BBB Scam Tracker website:

How BBB Scam Tracker Works

Submit a Report

Submit a report using our guided ‘Report a Scam’ form.
BBB’s Internal Review

Our team of investigators will audit the information and reach out to you if we need additional information.

Report Published

Once the information is verified, your report will be published on the website. You will be notified if your report should be submitted as a business complaint. 

Share with Partners

We will share your report with federal, state, and provincial agencies, and law enforcement to help shut down scammers.

Scam Tracker is a powerful anti-scam resource, but it, by itself, cannot prevent you from being a scam victim. The accuracy of information depends on the quality of user reports. Scammers may submit false reports to confuse users. Also, new or less common scams might not be present in the database. Despite a few minor weaknesses, BBB’s Scam Tracker is a valuable resource for everyone. It’s a powerful tool you can use in the fight against fraud.

And while Scam Tracker is a great resource, we recommend you combine it with other anti-fraud measures like secure browsing practices, staying informed, and being wary. You can significantly increase your chances of avoiding scams by using BBB’s Scam Tracker along with other resources and a healthy dose of skepticism.

Visit BBB Scam Tracker right now – it might be a good idea to bookmark it and add it to your anti-scam toolbox!  

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Help us help you.

THANK YOU FOR HELPING US!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web. 

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Cloudeight InfoAve Premium - Essays , Rants, etc.

From a Distance

We can’t measure anything… or anyone at all

Long ago, when I was a musician, I used to have an affinity for folk-rock. Although The Beatles were my favorite band, I really like The Eagles, Bob Dylan, The Byrds, and other folk-rock songwriters and composers who have slipped the surly bonds of my aging memory.

One of my favorite folk-rock songs is called “From a Distance” by P. F. Sloan. Obscure, maybe, but the haunting melody and lofty lyrics of that song are still wafting through my old brain even today and inspired me to write this – about them and us.

So you have a better idea of what this is all about I’ll share the lyrics with you...

From a Distance
by P.F. Sloan

Have you ever heard a lonely church bell ring?
Have you ever heard a crying angel sing?
From a distance, from a distance,
You can hear a crying angel sing.
Oh, she’s crying for the sadness tomorrow’s sins may bring.

Have you ever seen a star fall from the sky?
From a distance, It looks just like heaven’s lost an eye.
From a distance, from a distance,
Looks like heaven’s lost an eye…
Now there’s one less change for God
To see you and I...

Read the rest of this essay here.

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OE Classic & Cloudeight

THE ONLY CLOUDEIGHT-ENDORSED EMAIL PROGRAM

OE Classic is the only Cloudeight Endorsed Email Program - Very Similar to Windows Mail & Outlook Express!!

If you're looking for an email program that feels familiar and works much like Windows Mail & Outlook Express, OE Classic might be exactly what you've been looking for!!

Get more info here.

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Cloudeight InfoAve Premium - Back to Basics

What is an ISO file?

An ISO file, often called an ISO image is an "image" of an entire CD, DVD, or BD. The entire contents of a disc are contained in a single ISO file. To use an ISO it has to be burned to a CD, DVD, or if you're doing a boot disk - a USB flash drive. You can also mount an ISO file as a virtual drive on your computer. This essentially makes the contents of the ISO file accessible just like you inserted a physical disc (CD, DVD, etc.) into your computer. In the case of a USB flash drive, you cannot simply copy the ISO file to the drive, it has to be done using a special program so the drive is bootable.

An ISO file, then, is an exact image of a CD or DVD. In most cases, you'll burn the ISO to disk before using it... but as mentioned above there are other ways of using ISO files.

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Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.

Cloudeight Direct Computer Care: Always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight-endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, and anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner - it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11!! Get more information about Reg Organizer (and get our special discount prices) here.

Windows 10 Customization: Make Windows 10 look and work the way you want it to.  Learn more.

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Cloudeight InfoAve Weekly
Issue #1077 - May 31, 2024

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