Cloudeight InfoAve Weekly


Cloudeight InfoAve Weekly
Issue #1130
Volume 22, Number 33
June 6, 2025

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #1130. Thank you for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our website with your friends and family.

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Kathy asks about Windows 10
Regarding "the end of Windows 10: Would switching to 'S-Mode' still allow the installed Microsoft programs to continue working?

Our answer
I'm not sure what you mean by MS-10, but I assume you mean Windows 10. Windows 10 won't stop working on October 14, 2025, nor will any of the programs or apps installed on it. October 14, 2025, marks the end of support for Windows 10 meaning unless you pay extra for extended support or 0patch, users will cease to get critical security updates from Microsoft; it does not mean Windows 10 or any of the programs on it will stop working, It means that those who continue to use Windows 10 will be increasingly vulnerable to security breaches and hackers attacking the operating system, making in increasing unsafe to use.

S-Mode does not and never did protect users from anything; it only restricts users to using apps from the Microsoft Store. The only reason Microsoft even offered it on new PCs was to lock users into Microsoft. To encourage manufacturers to install Windows 10 in S-Mode, they lowered the cost of Windows. Users could opt out of S-mode after purchasing a computer- once you opt out of S-mode, you can't go back to it.
 
Those using Windows 10 in S-Mode will not be safe after October 14, 2025, either, because they will not get critical updates or security updates. You cannot use ANY version of Windows 10 - S-Mode, Regular Mode, or Windows 10 Pro, safely after October 14, 2025, unless you:
 
1. Upgrade to Windows 11 (if your computer supports it)
2. Purchase Windows Extended Support
3. Purchase 0patch
 
I hope this answers your questions, Kathy.

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Carol needed help with her printer and ran into a scammer
Hello, TC and Darcy. It looks like I have a problem.  I downloaded Windows 11 onto my laptop.  It was no charge, just like you said, TC.  But there's a problem.  I can't use my printer.  It has to be hooked up to the new Windows 11.
 
I got in touch with HP, and would you believe the "technician" tried to sell me expensive NORTON, AVG, etc. to get rid of lots of viruses and malware?  I told her I use Emsisoft and have never had any problems with malware, etc. She even showed me a graph that showed so many viruses and malware were infecting my laptop.  She said that getting one of the programs she recommended must be used in order for her to help me get my printer going again. SCAM was going through my brain!!  The prices were unbelievable.  Hundreds of dollars.  I kept saying NO.  I'm on a fixed income - can't do that, so I disconnected from her.  And so now I'm telling you my story.
 
Please let me know the latest cost of your repair service, so I can make an appointment to get everything straightened out with the printer.  I probably have to download new files for the printer connection to Windows 11.  Much appreciated!  Carol
 
Our answer
Hi Carol. You were not talking to an HP Tech. You probably searched for printer support, got an ad, and then called a number that was a spam outfit.  Not only that, she showed you fake scans to "prove" that you have hundreds of viruses and malware on your computer.
 
Darcy and I have been fixing computers for over a decade, and in that time, we've seen maybe 4 viruses. There are no viruses (or very few) out there these days because even the worst anti-virus program prevents them. So you fell for what is called a tech support scam, where someone tells you that your computer is infected with all kinds of malware, viruses, rootkits, Trojans, ransomware, etc., then charges you to remove them. Those scams have been around for twenty years, and people have lost billions of dollars to those crooks.
 
Here's the easy way to hook up your HP Printer to your new computer -I just got a new Windows 11 laptop last week and am still in the process of setting it up. It took me all of 5 minutes to get my HP Printer working with my new Windows 11 computer. The same applies to a Windows computer upgraded to Windows 11.
 
Go to this HP page and click the button that says "Set up a printer." When asked, type in the name of your printer (like HP ENVY 5200 or whatever HP model yours is). When you do, you'll be directed to download the "HP Smart" app, which will make it extremely easy to set up your printer on your Windows 11 PC.
 
A single Cloudeight Direct Computer Care key is $50 and is good for one repair/checkup session. You can purchase a key at https://thundercloud.net/direct/. We can check your PC to make sure the scammer didn't install malware or remote access software.
 
I hope this helps you, Carol.

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Joyce says her Facebook account has a virus
When I go into my Facebook account, it keeps coming up that a virus has gotten into my account. I know you said that is a scam, but it locks up my computer until I shut it off, which the message tells me not to do!  I would also like you to check and clean up my computer. I want to know everything is running the way it should be.  Thank you, Joyce

Our answer
Hi Joyce. If you're seeing a warning that your Facebook account has a virus, it's very important to understand that this is almost always a scam or a malicious pop-up, not a legitimate warning from Facebook itself.

The most common reason is a phishing attempt. Scammers create fake pop-ups or redirect you to a fake Facebook login page that looks legitimate. Their goal is to scare you into entering your login credentials or other personal information, which they then steal.

You may have malware or a rogue browser extension installed that could be causing these pop-ups.
 
DO NOT click on any links in the warning.
 
DO NOT enter any personal information, passwords, or credit card details.
Close the browser tab or app immediately. See this page to learn how to safely close a compromised tab.
 
Log in to Facebook directly... Open a new browser tab or the Facebook app and type www.facebook.com into the address bar yourself. Do not use any links from the warning. If you can log in normally and don't see the warning, then you know the pop-up was a scam.
 
Even if you think it was a scam, it's a good idea to change your password immediately. Choose a strong, unique password that you haven't used anywhere else.
 
Let me know your time zone and what days and times work best for you next week, and we'll set up a session, and I'll clean up your PC. We schedule sessions from 8 AM until 2 PM Eastern time, Monday through Friday.

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Sandee says Emsisoft says her PC is free of malware, but...
I am getting pop-up after pop-up reporting that anywhere from 5 to 7 viruses were found on my laptop, according to Microsoft Defender. When I got Emsisoft installed, I ran the scan right away, however, Emsisoft reported NO viruses, nothing out of the ordinary, no malware, etc. So now I don't know what's going on. The laptop is running fine, but I don't know what to make of the Emsisoft scans showing my computer is clean.
 
Our answer
Hi Sandee. Your computer is not infected, you are seeing ads from your browser's cache. It's one of the oldest scams around, and it's called a Tech Support Scam. It's not malware or a virus, it's an ad. The idea is to get you to call a number and allow them to have a "technician" connect to your computer and run a scan (fake) that will show your computer is infected with 100s even 1000s, of viruses, rootkits, Trojans, and other malware. Then after you pay them hundreds of dollars, they'll run another fake program to show your computer is "clean". However, many times the scammer installs malware on your computer that will let them connect to your PC whenever they want to or collect data from your computer.
 
We just wrote an article on this.  - It's one of the four top scams going right now, and you can read more here.
 
Over the years, we've written many articles about tech support scams as well.
 
You can fix this issue yourself by clearing your browser's history & cache. And here's a page showing you how to do that.  We suggest you close your browser and reopen it once you've cleared its history and cache.
 
After you clear your history & cache and restart your browser, you should install an ad-blocker like uBlock Origin (free) or uBlock Origin Lite (free) for Google Chrome. See this page to learn more about uBlock Origin. Or this page to learn more about uBlock Origin Lite for Chrome.
 
I hope this helps you, Sandee.

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Rosa says U Block Origin no longer works in Chrome; what should she do?
Chrome turned off U Block Origin because it is no longer supported, they say. Do I need to just remove it or what?

Our answer
Hi Rosa. Uninstall uBlock Origin, then close Chrome, and then install uBlock Origin Lite, which is the new version that works with Chrome.

 
I hope this helps you, Rosa.

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Nora wants to know which is better: Microsoft's ESU or 0patch?
I’m wondering if I should pay Microsoft the $61 Canadian funds that they require for another year of support for Windows 10 (ESU - Extended Security Updates).  I realize that over time, the cost would warrant buying a new Windows 11 computer, but it would give me time to save up now.   In your opinion, would Microsoft's paid security be better than the paid Opatch, or are both considered equal in protection?  ESU says (for a limited time), which suggests Microsoft can stop supporting at any time.

Our answer
Hi Nora. ESU for non-commercial users only covers security updates for one year from the official end-of-support date for Windows 10 (October 14, 2025). It's $30 USD or about $41 CAD for one year.

For one year, Microsoft's offer would be better than 0patch since the patches are coming directly from Microsoft. 0patch would be cheaper, and you can also purchase additional years of updates. If you only need security updates for one year, Microsoft's ESU would be better, since Microsoft's security updates will come directly from Microsoft. But either is better than using Windows 10 unpatched.
 
I hope this helps you, Nora.

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Dotty asks about Windows 11 Pro vs. Windows 11 Home and about Microsoft accounts
I enjoy reading and learning from your newsletter. I think I have been with you from the start, or close to it. I have two questions. First: Are there any differences between Windows 11 and Pro? I purchased a Windows 11 computer in the middle of last year and just found out I have a Windows Pro. Secondly, what is the difference between a local account and a Microsoft account? How do I know which one I’m signing into? Thank you for all your great wisdom and help through the years. God bless and have a wonderful June.

Our answer
Hi Dotty. Thanks for your nice comments and your long-time support and friendship.

I'll try to simplify this as much as I can.  Most of the differences between Windows 11 Pro and Home are technical and don't really matter much to home users. But just so you know what some of the major differences are, I've outlined some for you below:
 
BitLocker Device Encryption: While Windows 11 Home has basic device encryption, Pro offers full BitLocker encryption, providing more robust data protection. This is crucial for businesses handling sensitive data, as it allows for the encryption of entire drives and offers more granular control.
 
Remote Desktop Host: Windows 11 Pro allows you to remotely access your PC from another device (acting as a host), which is invaluable for IT support, working from home, or managing multiple computers. Windows 11 Home can connect to a Remote Desktop host, but it cannot be one.
 
Hyper-V: This is Microsoft's native virtualization technology. It allows you to create and run virtual machines (VMs) on your PC, enabling you to test software in different operating systems or environments without affecting your main system. This is a must-have for developers and IT professionals.
 
Windows Sandbox: Similar to Hyper-V, Sandbox provides a lightweight, isolated, temporary desktop environment where you can run untrusted software without fear of it affecting your main system. It resets every time you close it.
 
Group Policy: This feature is essential for IT administrators in organizations. It allows them to manage and configure various settings across multiple devices in a network, enforce security policies, manage user permissions, and control updates.
 
Windows 11 Home supports a maximum of 128GB of RAM, while Windows 11 Pro supports up to 2 TB. While 128GB is more than enough for almost all home users, the higher limit in Pro caters to specialized workstations and servers.
 
As far as if you have a local account or a Microsoft account, unless you jumped through hoops when you set up your PC for the first time, you have a Microsoft account. You can check your account type by going to Settings > Accounts. On that page, you'll see your basic information. If you want more info, scroll down on that page and click "Your info".
 
I hope this helps you, Dotty.

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Cloudeight InfoAve Premium -Tips & Tricks

Four Little Windows Tricks
Windows 10 and Windows 11

1. Copying the content of a Windows dialog box.

Do you want to copy the contents of a Windows dialog box? Just click anywhere inside the box, press Ctrl + C, open Notepad, and press Ctrl + V.

2. Navigate to your “home” folder in Windows.

The Windows 10 and Windows 11 home folder is the default folder for your username, which contains folders like “Pictures”, “Music”, “Documents”, etc. Would you like to get to your “home folder” fast? OK!

Press the Windows Key + R, type “.” in the Run dialog, and press Enter. That’s a quotation mark, period, quotation mark – just to make it clear. This takes you right to your home folder – just like that.

3. Want to get the full scoop about your Windows system?

Press the Windows Key + R

In the run dialog type MSINFO32

Press Enter.

There you go… everything you ever wanted to know and more!

4. A quick way to see all the programs starting with Windows.

1. Press the Windows key + R.
2. In the Run box, type WMIC and press Enter
3. In the Command prompt, which opens, you’ll see wmic:root\cli>
4. At the prompt, type startup and press Enter
5. If you did all that correctly, you’ll see a list of programs that start with Windows (shown below)…

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as well as their installation directories.

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And that’s all there is to it!

A little reminder!

When typing any of the commands shown in this article please remember that they must be entered exactly as shown or, boo hoo, they won’t work. So please feel free to copy and paste any or all of the commands shown in the article above. Remember, we tested this command on both Windows 10 and Windows 11, and they do work. 

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Having Internet Connection Problems? Try Power Cycling
Windows 10 / Windows 11

If you’re having problems with your connection slowing down or dropping, power cycling is the first thing you should try. It’s easy and it only takes a few seconds to do. It’s not a fix for everything, but it’s the first thing you should try if you start having problems with your internet connection.

Power cycling is just a fancy name for restarting your modem and wireless router (or modem/router combo)

Restarting your modem and wireless router helps create a new connection to your Internet service provider (ISP). Keep in mind that when you power cycle, anyone using your connection will be disconnected, so if there are others in your home using the internet, it might be a good idea to give them a heads-up.

These are the general steps to restarting your modem and router… and these can vary by brand. Some modems and routers have power switches, but the steps below should work for almost everyone.

1.) Disconnect the router from the power source.

2.) Disconnect the modem from the power source.

3.) Wait at least two minutes.

4.) Restart your computer while the modem and router are disconnected from their power sources.

While your computer is restarting…

5.) Plug the modem back into the power source. Wait for the modem to complete its test cycle and for all the modem lights to return to normal.

6.) When the modem is working and all lights are normal, plug your router back into its power source. Wait until the router powers on and its status lights are on and look normal.

Now, try your Internet connection.

If you have a modem-router combo

NOTE: Many ISPs are now supplying customers with all-in-one Modem/Routers (modem-router combo). If you have one of these, you can follow the steps above, but instead of having two devices to power off, you only have one. But you can still power cycle, and you should if you start having connection problems.

What if power cycling doesn’t work?

If power cycling does not work, you’ll need to explore other options. If you are using a wireless connection and your computer is more than a few years old, it may be your wireless network adapter. Luckily, if that’s your problem, there’s an easy and inexpensive fix. See our article here to learn more. 

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How to Delay Windows 11 Updates
Windows 11

If you have a pending Windows 11 Update that requires a restart, you can delay the restart – and therefore the update – for up to six days. If you are reading about problems with an upcoming update, you may want to delay the restart and therefore the update, giving Microsoft some time to fix the buggy update.

You can delay the update several times. The maximum number of days you can delay the update is 35. Keep in mind that this does not prevent the update from installing if you manually restart your computer. It just delays the automatic restart.

Remember: By scheduling the update restart, you are delaying the installation of the update.

When you have a Windows 11 Update pending, you’ll see an icon in the Notification area of the taskbar (the part of the taskbar nearest the clock),

Right-click on the Restart icon and you’ll see a list of days to choose from to schedule the restart. You’ll also be able to select a time.

Once you’ve selected a date and time, you’ll see this:

Now, when you open Settings > Windows Update, you’ll see this:

And while you’re in the Windows Update dialog, click on Advanced options for more control over Windows updates.

By scheduling the update restart, you can delay a problematic (or any) Windows update for up to 35 days.

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Cloudeight InfoAve Premium -Tips & Tricks

How Old is YOUR Brain?

How Old is YOUR Brain? Cloudeight site pick

People keep trying to tell me I’m getting old… especially EB, who constantly tells me I have memory issues. I don’t, but she thinks so. I have selective memory – I block out most of the stuff she tells me. Heaven knows I have a hard row to hoe trying to work with her.

But that’s a story for another time…

Moving right along…

Over the weekend, I decided to find something fun and useful to write about today. Off I went into the infinite cyberland with my old and muddled brain, and that’s when I stumbled upon Brain Age Games.

Being one who has to try everything I recommend – I recommend chocolate malts too –  I took several of the tests that Brain Age Games offers and I’m happy – no actually I’m THRILLED to tell you (and EB) that my brain age is 35 –  which is… hmmm… less than half of my physical age.

This proved to me, once again, that EB doesn’t always know what she’s talking about. I bet when she reads this, she’ll scurry off to Brain Age Games, take the tests and then rush to me to tell me her brain age is 9. You know what? I would not doubt that!

Seriously, this site is fun – and maybe even useful, especially if you’re older, like me.  I’m sure a lot of young folks look at me and say: “Hey, look at that old prune with legs!”

They might say that, but inside of me ticks the brain of a 35-year-old, I tells ya! (I also ventured to the sister site of Brain Age Games called Biological Age and found out that even though I may very well look like a prune with legs, my biological age is 50, or much younger than my actual age, I’m sorry to admit.

Enough! On with the show. Here are some words from the creators of Brain Age to give you a little background and information…:

About Brain Age

I have been interested in Brain Science (esp in the area of cognition) ever since I left my Bio-technology degree in the 90’s to pursue my interest in web technology. There have been so many exciting breakthroughs especially in the awareness of neuroplasticity. I have a real passion for the field as I grew up on a small farm in New Zealand I am a big believer in personal change.

However I am not a neuroscientist – I am sure this site would look quite different if I was :-). And you should not take your brain age too seriously.

If you enjoyed this site you might also want to click here to find out your Biological Age.

Brain Health

Diet is the other half of optimum brain health. Keeping your weight down is important. A long-term study of 1,500 adults found that those who were obese in middle age were twice as likely to develop dementia in later life. Those who also had high cholesterol and high blood pressure had six times the risk of dementia.

This just to hand: Professor Levi-Montalcini puts her mental vigor down to regular doses of nerve growth factor (NGF) – the discovery that made her famous. She just turned 100!

I recommend a vegetarian diet but there is significant evidence that omega-3 fatty acids are beneficial, I get mine from flax oil. Nuts are a useful part of your diet; almonds, pecans and walnuts are a good source of vitamin E, which is great antioxidant.

Brain biochemistry can be modified by nutrition and experience. Computerized cognitive training can provide positive training experiences. Playing Brain Games should not increase your IQ, practicing IQ tests can help you get better results in IQ tests but IQ has been shown to be almost 100% genetically determined (“Nature Via Nurture” by Matt Ridley)…

If you watched the moon landing in July of 1969, if you miss Walter Cronkite, or Kodak Brownie cameras, you should be chomping at the bit to find out just how old your brain is.

And you can do that by going to our site pick Brain Age Games right now.

It’s free, and no sign-up or log-ins are required. You can even drag your friends into the Brain Age rage.  I hope you are thrilled when you learn that your brain is younger than you expected, and don’t end up disappointed if you find that your old brain is just a withered shadow of its former self.

And if you like what you see at Brain Age, take a side trip to Biological Age to find out your true biological age – you may be decades younger than you feel, or look. 

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Net Worth

Maybe it's just me, but it seems the world is getting colder and more careless. It seems to me more people are hungry than should be, and far too many are starving – even one is too many. It seems to me that there is more meanness than there should be. While the world may be getting warmer, the people who live in it are not.

I'm tired of reading about billionaires trying to outdo each other by sailing on bigger yachts or flying their private jets for mere 40-mile trips.

Perhaps I don't understand the mesmerizing power that money holds for some… maybe that's why I am not rich, at least when it comes to material wealth...

Read the rest of this essay here. 

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Cloudeight InfoAve Premium - Back to Basics

Two Back-to-Basic Tips

Are you having a problem finding the Print Screen key?

On many keyboards, especially laptops, it is abbreviated as PrtScr, and on others PrtSc.

When you see two commands on one key, the shift key enables the lower command. That kind of seems backward, doesn't it? I think the reason is that your eyes tend to focus on the top command first, and the top command is the command that would most likely be used most often. For example, the question mark is on top with the slash below it on the same key. You would have to use the Shift key and click the question mark key (? ) key for a slash. The keyboard powers-that-be think that people would use the question mark more than the slash. Before the Internet, they may have been right, but now? ¿Quien sabe?

Changing Your Email Address

We get a lot of emails informing us of an email address change. Here are a few tips to remember when changing your email address:

1. Don't use the old address to tell people that you are changing your email address. Use the new one.

2. If you have a PayPal account, be sure you log in to PayPal, add the new address, and remove the old one.

3. Most newsletters have a way to change your address and can usually be found at the bottom of the newsletter.

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Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend. Be safe!

Darcy & TC
Cloudeight InfoAve Weekly - Issue #1130
Volume 22, Number 33
June 6, 2025 

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