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Cloudeight InfoAve Weekly Issue #1131 Volume 22, Number 34 June 13, 2025 Dear Friends, Welcome to Cloudeight InfoAve Weekly Issue #1131. Thank you for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Please share our newsletters and our website with your friends and family. ![]() If you're not getting our InfoAve Daily newsletter, you're missing out on a lot of good stuff! It's free and it only takes a few seconds to sign up. We'd love to have you with us. Visit this page to sign up for our Cloudeight InfoAve Daily Newsletter.
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Barbara is having problems with
downloaded files Our answer
Do this. Open File Explorer (Windows key + e) and find "This PC" on
the left, and click on it. Find your C:\Users\*your user name*
folder and see if there is a Download folder and a Music folder
there. If so, the Download folder is still on your computer.
Here's how to select the folder where you want to direct downloads
in Chrome and Edge:
Google Chrome
Open Chrome.
Optional: If you want Chrome to ask you where to save each file
before downloading, toggle on the option "Ask where to save each
file before downloading." This will give you more control over
individual downloads.
Microsoft Edge
Open Microsoft Edge.
Optional: To have Edge ask you where to save each file before
downloading, toggle on the option "Ask me what to do with each
download."
If you use a different browser (like Firefox), let me know and I'll
send instructions for that browser.
I hope this helps you, Barbara.
Joyce needs to
uninstall some updates
I downloaded Microsoft Designer 2010 and did not know it would have other downloads & updates. Now I have all these 2010 updates that I do not need. I remember there was a way for a person could get rid of those updates, but I forgot how to do it. They are in my Windows 10 Updates; there are seven of them, I think they want to install Microsoft Office 2010. Which I do not need. I have Microsoft Office 2019. Help.
Our answer
Hi Joyce. To uninstall updates for Microsoft Office
2010 or Microsoft Designer 2010, follow these steps:
1. Click the Start button (the Windows logo) on
your taskbar and then select the Settings icon or
use the Windows key + i shortcut.
2. In the Settings window that opens, find and click
on "Update & Security."
3. On the left side menu, click on "Windows Update."
Then, on the right side, look for and click on "View
update history."
4. In the "View update history" section, click on
"Uninstall updates." This will take you to a Control
Panel window that lists all the updates that have
been installed.
5. Locate and Uninstall the Updates:
- Look for updates related to "Microsoft Office
2010" or "Microsoft Designer 2010." They may be
identified by "KB" numbers (e.g., KBXXXXXXX).
- Once you find the specific update you want to remove, click on it to select it. - Click the "Uninstall" button at the top of the list, or right-click on the update and choose "Uninstall."
6. Follow the prompts to confirm that you want to
uninstall the selected update.
NOTE: Be aware that certain security or cumulative
updates may not be uninstalled directly. However,
updates specific to Office applications can usually
be removed. After completing the uninstallation,
it's a good idea to restart your computer to ensure
that the changes take effect properly.
I hope this helps you, Joyce.
Leslie has a Windows shutdown problem
For the past two days, when I go to shut down my laptop, I get a message telling me that whatever it is is preventing me from shutting down my computer. "\Microsoft\Windows\DeviceDirectoryClient\RegisterUserDevice" Then I get options to shut down anyway (which is what I've been doing) or go back and finish what I need to do. I noticed yesterday that I cannot print PDFs from the internet because I get this "Bad Request: Your browser sent a request that this server could not understand. Reference #7.45dfda17.1748617872.57bb2477 https://errors.edgesuite.net/7.45dfda17.1748617872.57bb2477 I typed the whole Microsoft\Windows... into my search bar, but get nothing that leads me anywhere. Please tell me what I need to do to shut down this program I started somehow so I can (I hope) print PDFs from the web again.
Our answer
Hi Leslie. Your problem is a common one caused by a task listed in the Task Scheduler. It is a task that is preventing your PC from shutting down. This is a known problem that can occur in Windows, often related to scheduled tasks that are either stuck or not completing properly.
Here are two things you can try:
Press Windows Key + R, type taskschd.msc, and press Enter.
Navigate to Task Scheduler Library > Microsoft > Windows > DeviceDirectoryClient.
In the right-hand pane, find the task named RegisterUserDevice.
Right-click on it and choose "Disable."
Try shutting down your PC normally. If it works, the task was indeed the culprit.
Important: If disabling it fixes the shutdown, you might want to try re-enabling it after a system restart to see if the issue was temporary. If the problem returns, you'll need to decide if the minor inconvenience of disabling it permanently outweighs the shutdown issues.
If that does not work, try running SFC and DISM scans by following our tutorial on this page.
Make sure PDF files are set to open with your default browser. Right-click on the start button and choose Settings. In Settings, choose "Apps" > "Default apps" ... find your default browser (for instance "Google Chrome" ) in the list of programs and click on it. You'll see a list of file types that Chrome can open. Find "PDF" and make sure it says Google Chrome (or whatever your default browser is). If it doesn't, change it so it does.
I hope this helps you, Leslie.
Yasmin is confronted with a tech support scam
I've just recently (6 weeks) got a new laptop and now I've had a message come up (supposedly from Microsoft/Windows Security) saying "I'm locked out and to contact a certain phone number 1800 *** ***. I'm in Sydney, NSW (Australia), and 1-800 numbers are quite common here. Is this a scam? I am unable to do anything - like exit the notifications, although they have a "Leave" box, or shut down. HELP! Our answer
With the warning on your screen, press CTRL+SHIFT+ESC to open Task Manager. Look for any browsers running in Processes. Look for Google Chrome, Microsoft Edge, Firefox, etc. Right-click on any that are running and choose "End task". Then, while still in Task Manager, click on "Startup apps" and make sure you don't have any browsers starting with Windows. If you see any, right-click on each and choose "Disable". Restart your computer. Then open your browser... if you see a message that your browser was closed unexpectedly and asking if you want to reopen the tabs that were open...make sure you say NO.
Now, open your browser from a shortcut or Start menu and press CTRL+SHIFT+DELETE and clear your browser's history & cache. See this page for more info.
I hope this helps you, Yasmin. We can fix your Windows computer... check out our low prices here!
Paul wants to know more about security patches for Windows 10 after October 14, 2025
Can I get patches or buy them for a Windows 10 computer? My computer is a Windows 10. I have 2 computers that run Windows 10. They can not be updated to Windows 11. Thank you for any help. Our answer
Windows 10 End of Free Support: October 14, 2025
Microsoft will officially end free support for Windows 10 on October 14, 2025. After this date, your Windows 10 PCs will still function, but they will no longer receive:
You have a couple of options to continue receiving security updates for your Windows 10 PCs:
Microsoft's ESU Program
Microsoft's Extended Security Updates (ESU) Program is a paid program directly from Microsoft that provides critical and important security updates for a limited time after the end of free support. For the first time, Microsoft is offering the ESU program to individual consumers in addition to businesses and educational institutions. : The ESU program for consumers will be a one-year option available for $30. Enrollment and details will be released closer to the October 2025 end-of-support date (October 14, 2025). ESU only includes security updates; it does not include new features, non-security bug fixes, or general technical support. It's intended as a temporary solution that will add one year of critical updates to Windows 10.
0patch
0patch says they will provide patches for Windows 10 until at least 2030. The cost is about $27 a year. For more info, read our article here.
I hope this helps you, Paul.
Janis says she saw how to force install Windows 11 on Windows 10 computers that don't support Windows 11
Passing this interesting claim (procedure) on to you for your review and thoughts. Install Windows 11 on ANY Windows 10 PC with NO data loss! https://www.youtube.com/watch?v=C_p3dBrr_Sg Our answer
Hi Janis. There are dozens, perhaps hundreds, of articles
floating around out there showing how to force install Windows
11 on Windows 10 computers with hardware that doesn't meet
Microsoft's official minimum system requirements (like an older
CPU or lack of TPM 2.0/Secure Boot), it comes with several p
consequences and risks. Microsoft itself doesn't recommend it
and has a disclaimer you must agree to, essentially stating they
won't be responsible for issues. Microsoft explicitly states
that unsupported devices might not receive updates, including
crucial security updates. This leaves your system vulnerable to
new threats.
We are just not willing to recommend this to our readers
because, if Microsoft stops sending security updates for those
who forced installed Windows 11 on their computers, they'll be
in the situation that Windows 10 users will be in after 14
October 2025.
Thanks for thinking of us, though!
Anne wants her web pages and emails to have black backgrounds and white text Our answer ![]()
Windows 10 / Windows 11 Voice recognition has come a long way. While still not 100% accurate, it’s reliable enough that you can use it to dictate recipes, emails, reminders, notes, essays, short stories, journals, and even angry letters to the editor! To use the new and improved dictation feature in Windows 10 and Windows 11, press and hold down the Windows Key and tap the H key. Place your cursor in (almost) any text field and start talking. It works with many apps, including Microsoft Word, Notepad, WordPad, Gmail, Outlook, and Outlook.com. Using Windows 10 Dictation Use the Windows key shortcut Windows key + H to begin. Click the “microphone” icon in the dictation bar.
When it’s done initializing, you’ll see “Listening,” and then you can start talking. Here’s an example of Windows 10 Dictation being used with Notepad.
As you can see above, Windows 10 Dictation is “Listening…” and you can see what I’ve dictated so far. You can add punctuation by saying a comma, period, semicolon, exclamation point, etc. And if you want a new line, say, “new line”. If you want a new paragraph, say “new paragraph”. You get the idea. The more you use Windows Dictation, the better it gets at understanding your voice. When you’re done dictating, just say “Stop dictating”. Using Microsoft Speech Services (dictation) in Windows 11 Dictation gets even better, more accurate, and more fluid in Windows 11. It even gets a new name, “Microsoft Speech Services”.
But it works the same way it does in Windows 10. Open Windows Speech Services in Windows 11 by using the Windows key + H shortcut. We recommend that you click on the settings icon and turn on “Voice typing launcher”, “Automatic punctuation”, and select and adjust your microphone – and make sure your microphone volume is set at 80% or higher – you don’t want to have to yell, right?
Here’s Windows Speech Services opening in Windows 11. To begin voice typing, click the microphone icon, or as Microsoft puts it, the “mic button”.
I put Windows Speech Services in Windows 11 to the test using a poem by Robert Frost called ‘Stopping by Woods on a Snowy Evening”. I used Windows Notepad for this example. I’ll give Windows Speech Service an A-minus; it only made a few minor errors in capitalization. Why it thought the words, little, horse, and queer needed to be capitalized, I do not know. However, it would be easy to correct, and still be much faster than typing — well, at least MY typing.
And, like Windows 10’s Dictation feature, you can use Windows 11’s Microsoft Voice Services to type reminders, notes, recipes, journals, essays, stories, lists, emails, and more. Here’s an email I wrote using Microsoft Speech Services…
Unfortunately (and predictably), Darcy ignored my email, and I didn’t get my raise. But I can’t blame that on poor dictation by Microsoft Speech Services! When you first start using Microsoft Speech Services in Windows 11, it may ask if you want to contribute your voice clips to improve Speech Services. You can choose “Yes” to contribute your voice clips, or “No” if you don’t want to contribute. If you do choose to contribute, they won’t be linked to you, your computer, or your IP address – they’ll be anonymously added to the database of voice clips that will help make Windows speech services (dictation) even better. And the better it gets, the more talking and less typing you’ll do.
Save time. Talk instead of typing. Windows dictation (Speech services) is better than ever and can save you a lot of time… whether you’re using Windows 10 or Windows 11. All you have to do is take the time to learn to use it. Once you do, you might find you’re a faster talker than a typist! A Quick Way to Sort Your Emails in Gmail Here’s a great tip for anyone who uses Gmail and doesn’t already know how to jump to the bottom (oldest email) of your list of emails in any Gmail folder. But did you know that you can jump to the oldest emails in your list of emails in Gmail with one click? In your Gmail account, look for “1-100” right above the email list and hover over it until you see a dropdown menu. By default, Gmail shows your newest emails first. If you have not changed this, you’ll see “Oldest” in the menu. Click “Oldest” to go to the “bottom” (oldest) of your list of emails.
When you’re viewing your oldest emails and want to jump back to the top (newest emails first), just hover over the email count and click “Newest”. And you’re back to the default view – that is, the newest emails first (at the top).
This method works in any folder (Inbox, Sent, All Mail, etc.) And it works no matter how many emails you have in a folder. Seeing Clearly: How Open Windows Magnifier with an Easy Windows Key Shortcut Do you ever find yourself squinting at your computer screen, trying to read small text or see tiny details? As our eyes get older, it’s a common challenge. But guess what? Your Windows computer comes with a fantastic built-in tool called Magnifier that can help you see everything on your screen more clearly. It’s also extremely easy to turn on and off with just a couple of keys. We will show you how to use a simple keyboard trick involving the Windows Key to make your screen easier to read. What is the Magnifier? Think of the Magnifier as a digital magnifying glass for your computer screen. It can zoom in on any part of what you’re looking at, whether it’s an email, a website, a photo, or a document. This means you don’t have to strain your eyes anymore to see something on your screen. How to Turn On and Off the Magnifier (The Easy Way) This is the trick you’ve been waiting for! It’s simple! To turn on the Magnifier, press and hold the Windows Key and then press the plus sign (+) key on your keyboard. You should immediately see your screen zoom in. A small “Magnifier” window will also appear, showing your current zoom level (like 100%, 200%, etc.). To make it zoom in more: Keep holding the Windows Key and press the plus sign (+) key again. Each time you press the + key, it will zoom in further. To zoom out (make things smaller): Press and hold the Windows Key and then press the minus sign (-) key on your keyboard. Each time you press the – key, it will zoom out. To turn off the Magnifier: Press and hold the Windows Key and then press the Escape (Esc) key. The Esc key is usually in the top-left corner of your keyboard. You can also click the “X” (close) button on the small Magnifier window that appears. Moving Around When Magnified When you’re zoomed in, you might not see your whole screen at once. To move around and see different parts of your magnified screen. Just move your mouse cursor to the edges of the screen, and the magnified view will follow it. You can also use your keyboard arrows to scroll around the magnified view. Tips for Using Magnifier By default, Magnifier magnifies the entire screen. This is usually the most helpful. Lens: Creates a movable magnifying glass that follows your mouse. Docked: Creates a magnified area at the top of your screen while the rest of the screen stays normal. The small Magnifier window that appears has controls for zooming in/out, changing views, and accessing additional settings. You can usually drag this window out of your way if it’s blocking something important. Magnifier is already built into your Windows 10 or Windows 11 computer, so there’s nothing to download or install. Don’t be afraid to experiment with the Windows Key + + and – keys. It’s a great tool for making your computer experience more comfortable and less strenuous on your eyes. It might take some getting used to, but once you do, you’ll wonder how you ever managed without it! ![]() Want more tips, tricks, and information? We have thousands of Windows tips, tricks, and more on our InfoAve website. Subscribe to our free InfoAve Daily newsletter.
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Thousands of Free Fonts for All You Font Lovers
We both love free fonts – because we’re broke and old and goofy. But you don’t have to be broke, old, or goofy to like free fonts. No ma’am. No sir. A lot of people love free fonts! But alas, crooks know what people love so you gotta be careful with some of the free font sites out there. Some of them are traps loaded with downloads bundled with bad things along with the fonts. Yep, many font sites like to play “let’s fool the suckers into downloading malware with the fonts”. But you don’t want that and we don’t want that. All of us free font lovers just want free fonts and NO GAMES. On today’s Cloudeight site pick, you’ll find almost 3500 pages of free fonts. The site is called “1001 Fonts”. Did we count them to make sure there are 1001 fonts? Nope, we didn’t. But we can multiply… and we mean that in the mathematical sense only. As of today, there are 3482 pages of fonts. At 10 fonts per page that’s a lot more than 1001. That’s like over 34,000 fonts. What could you possibly do with all those fonts?
The developers apparently can make fonts and find fonts but they don’t say much at all, so we can’t invite them here to give you a few words about this site because they have nothing to say. Oh well. The fonts from 1001 Free Fonts are free for personal use only. If you’re a mogul and you plan to use fonts for TV or print advertising or for advertising pork chops in the front window of your grocery store, buy a commercial license. If you just want to use them to make cute graphics or whatever, they’re free. Capiche?
Friends, Once At first, I lied to myself. I tried to believe it didn't matter that our friendship was over. Sometimes, I make things more complicated than they need to be.We were good friends, and then we weren't. It's really that simple. It's a bit like getting a terminal diagnosis. First, you deny it. Then, you try to rationalize it. Eventually, you realize you just have to accept it. We were friends. Then, suddenly, in a matter of minutes, we weren't. I still can't truly accept it, but I see now that I have no choice. You like to think it's my fault our friendship ended. And yes, I wasn't completely honest with you. That's true. You had every right to be angry, and I suppose, because of it, you felt you had the right to end things. Me? I prefer to believe it's your fault, because after all this time, you still haven't truly forgiven me. Of course, you'll say you have... Read the rest of this essay here. ![]() ![]() What is WebP? To see examples of JPG images converted to WebP, see our article here. ![]() Sales of the following products and services help support our newsletters, websites, and free computer help services we provide. MORE IMPORTANT STUFF! Your InfoAve Weekly Members' Home Page is located here. Help us grow! Forward this email newsletter to a friend or family member - and have them sign up for InfoAve Weekly here! Get our free daily newsletter! Each evening, we send a short newsletter with a tip or trick or a computer-related article - it's short and sweet - and free. Sign up right now. We have thousands of Windows tips and tricks and computer articles posted on our Cloudeight InfoAve website. Our site has a great search engine to help you find what you're looking for, too! Please visit us today! Help us by using our Start Page. It costs nothing, and it helps us a lot. Print our Cloudeight Direct Flyer and spread the word about our computer repair service! If you want to help us by telling your friends about our Cloudeight Direct Computer Care service, you can download a printable flyer you can hand out or post on bulletin boards, etc. Get the printable PDF Cloudeight Direct Computer Care flyer here. ![]() We'd love to hear from you! If you have comments, questions, a tip, a trick, a freeware pick, or just want to tell us off for something, let us know. If you need to change your newsletter subscription address, please see "Manage your subscription" at the very bottom of your newsletter. We received hundreds of questions for possible use in IA news. Please keep in mind that we cannot publish all questions and answers in our newsletters, but we try to answer every single question. We can only use a few in each week's newsletter. If you have a support question about a service or product we sell, please contact us here. Subscribe to our Daily Newsletter! Get computer tips & tricks every night. Our daily newsletter features a computer tip/trick or two every day. We send it out every night around 9 PM Eastern Time (USA). It's short and sweet, easy to read, and FREE. Subscribe to our Cloudeight InfoAve Daily Newsletter! ![]() We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber. Have a great weekend. Be safe! Darcy & TC Cloudeight InfoAve Weekly - Issue #1131 Volume 22, Number 34 June 13, 2025 Not a subscriber? Subscribe to our FREE Cloudeight InfoAve Weekly Newsletter here. ![]() "Cloudeight InfoAve Weekly" newsletter is published by: Cloudeight Internet LLC PO Box 73 Middleville, Michigan, USA 49333-0073 Read our disclaimer about the tips, tricks, answers, site picks, and freeware picks featured in this newsletter. Copyright ©2025 by Cloudeight Internet |