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Cloudeight InfoAve Weekly Issue #1151 Volume 23, Number 2 October 31, 2025 Dear Friends, Happy Halloween! Be kind to all the little goblins! Welcome to Cloudeight InfoAve Weekly Issue #1151. Thank you for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Please share our newsletters and our website with your friends and family. If you're not getting our InfoAve Daily newsletter, you're missing out on a lot of good stuff! It's free and it only takes a few seconds to sign up. We'd love to have you with us. Visit this page to sign up for our Cloudeight InfoAve Daily Newsletter.
We gladly help everyone who writes every day by answering
their questions and helping to solve their computer problems. Please
help us continue to do that!
Rona
doesn't
want all
that AI
stuff
that's
coming
to
Windows
11
Our
answer Mikeal worries about being scammed and asks about Guardio Our answer
We also find its marketing and payment options scammy. The most frequent and serious complaints revolve around the business model. Users often report unclear billing options, such as being charged immediately after a "free trial," sometimes for both monthly and annual plans simultaneously. Many users claim the cancellation process is intentionally confusing or dysfunctional, leading to repeated unauthorized charges that they must resolve through their bank or extensive back-and-forth with customer service.
Finally, Guardio is way overpriced for what it offers. It is a browser extension (mostly for Chrome/Edge) and a mobile app—it is not a full antivirus program. It can sometimes detect browser-based threats like malicious extensions, but resetting the browser does this. It does nothing to protect your computer from malware or prevent malware. It many times incorrectly detects links as "phishing links" when they are not. Users should not click links in emails unless they know who the email is from and where the links lead to. Most full-featured antivirus suites offer similar web protection plus device-level security and better protection for a much lower price and less scammy 'auto payments".
When you say she's receiving access codes in her "messages," do you mean emails or text messages? Access codes for what? If she's receiving access codes for multi-factor logins to sites like banking, credit card, or government sites, that she did not request, the first step is to immediately change the passwords on those accounts to complex passwords that are different for each account, If you're using Multi-Factor Authorization (Passwords + an access code), changing your passwords for any site that you're receiving "access codes" for immediately. You should do that only by visiting the site directly - not by clicking a link. What I mean is go to the bank's official website by typing in the bank's website address - not by clicking a link in an email No bank or credit card company will send an email with a link in it for you to click to change your account information or password. Those kinds of emails are always spam or phishing attempts.
If you're getting pop-ups in your browser, you need to clear your browser's cache and history immediately. If you let me know which browser you use, I'll send you a tutorial on how to do that - it's very easy.
Don't fall for the Guardio scam or for the ridiculous promises it makes. Nothing can protect you from being tricked into clicking links or falling for scams except your common sense and a good, reputable anti-malware, anti-virus suite like Emsisoft.
Don't waste your money. Think before you click any link. Make sure you know who really sent the email and you know where the link leads to. And always remember, banks, credit card companies, and government sites NEVER send emails with links in them for you to click to "change your password, or "update your account info," or "click to check for suspicious activity on your account". A legitimate email from a bank, credit card company, or government services site will never include links to click to change your account, but will ask you to log into your account ... but will not include a link. If in doubt, call the bank, credit card company, or government site and verify.
We hope this helps you.
Linda wants to make a fishing certificate for a contest This is a silly question, but I want to make a fishing award certificate for the first child who catches a fish in their new fishing boat. Would you have any idea of a free site that I can make one up? Or maybe a free image I could use in my Microsoft Publisher program? Love you guys! Our answer
"Create a colorful fishing contest award certificate for the first child to catch a fish and make it look official".
The more detail you give it, the better the "certificate" will look. You can keep refining the prompt until you get what you want. You can then save the image and resize or edit it in Paint or Microsoft Photos (both included with Windows).
I did this in about one minute. You could include more details or the child's name. This was sized to fit a standard-sized printer page.
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Hope this helps you get started, Linda.
We can fix your Windows computer... check out our low prices here!
Norris has questions about Microsoft OneDrive
Microsoft
appears
to want
you to
sync
everything
from
your
computer
to its
OneDrive.
Are
there
essential
files,
folders
or
information
you
should
sync?
How do
you turn
off
non-essential
ones?
Our answer
Hi
Norris. You
don't
have
to
use
OneDrive,
although
we
highly
recommend
it.
If
you
don't
currently
use
it
or
only
use
the
free
version,
you
can
remove
it
from
your
computer
without
consequences.
As
far
as
what
to
back
up
or
how
to
use
OneDrive?
That's
an
impossible
question
to
answer.
I
don't
know
what
you
consider
irreplaceable
files/folders.
OneDrive
backs
up
(by
default)
the
most
important
folders
-
those
are
called
User
Folders,
which
are
stored
in
Windows
in
the
directory
at
C:\Users\Your
user
account
name\.
These
include
Pictures,
Documents,
Desktop,
Music,
Favorites,
Videos,
but
not
Downloads.
You
can
add
any
local
folder
you
want
to
the
OneDrive
backup
so
it
syncs
with
all
preselected
User
folders.
If
you
want
to
add
folders
to
your
OneDrive
backup,
log
in
to
your
OneDrive
account,
click
on
"Settings",
and
then
click
on
"Choose
folders".
Select
the
folders
you
want
to
add
to
the
list
of
folders
already
being
backed
up
(Synchronized).
Be
careful.
If
you
don't
have
an
MS365
subscription,
your
OneDrive
space
is
limited
to 5
GB,
which
is
not
a
lot
of
space.
MS
365
subscribers
get
1000
GB
(1
TB)
of
space,
which
is
enough
to
store
or
back
up
just
about
anything
you
want.
Hope
this
helps you
decide
how
to
use
OneDrive.
Brenda wants to know what legacy means in computer terms
Thank you so much for the help with my screensaver and
slideshow. It is working beautifully now. Could you explain
the Legacy concept to me, please? Do I need it, and what is
it exactly? Brenda
Our answer
Legacy, in computer terms, means the same as it does in general
terms - something from the past.
In specific computer terms, "legacy" refers to outdated or
superseded systems, software, or hardware that are still in use,
often because they remain critical to operations or contain
valuable historical data. Legacy systems or software typically
lack compatibility with modern technologies, are rarely updated,
and may pose security, efficiency, or integration challenges for
organizations.?
Legacy software means older programs or technology, sometimes
decades old, which remain in use even after newer alternatives
are available.
Legacy software and systems are most often retained for
stability, cost savings, or because migration to new solutions
is complex or risky.
Generally, "Legacy" in computing is a term for technology or
software that may be obsolete but continues to play an important
role due to cost, critical functions, or data requirements.
I hope this helps, Brenda.
Larry said his right-click "Rename" function is missing in Windows 11
Hi Guys...Somehow, my Rename function that has always been on my right-click menu is gone. I would like to be able to rename files and folders again. I hope you can help me...Larry
Our answer
Since you're using Windows 11, did you try holding down the Shift key when you right-click on a file or folder? Windows 11's right-click menu is truncated, so you need to click "Show more options" at the bottom of the right-click menu to see "Rename," or easier yet, just hold down the Shift key as you right-click to see the full context menu.
You can also rename files & folders by highlighting the ones you want to rename and pressing the F2 key.
Let me know if you need more help.
Get That New PC Feeling Without Buying a New Computer
The number one complaint we hear most often is “My computer is so slow“. And while there are many things you can do to help speed up your PC, if it doesn’t have enough RAM, it’s not going to be fast. Why will your computer be slow if it doesn’t have enough RAM? One reason why insufficient RAM can cause your computer to run slowly and programs to open slowly or freeze is because of the way Windows is designed. When your computer runs low on RAM (Random Access Memory) it increases available memory by using virtual memory. Virtual memory uses free hard drive space to create additional memory. And even if your PC has an SSD (Solid State Drive) virtual memory is slower than installed RAM. And if your computer has a traditional hard drive (HDD) virtual memory is very much slower than RAM. A lesson from EB from back in the Windows 95 era is still valid today I can remember when I first met EB my PC had 16 MB (that’s right, MEGABYTES) or RAM it was constantly timing out, crashing, and was just awful to use. EB told me the best thing I could do is add more RAM. She directed me to Crucial.com and told me how to find the right RAM for my PC. I bought 64 MB of RAM (the maximum for that PC). When it came I was so afraid to install it. There were warnings about static electricity that I read about and I was scared I was going to blow up that computer. Luckily, the RAM came with a “how to install” guide. I held my breath, EB walked me through the installation and when I was done I turned my computer on, and WOW! Amazing! It was so fast it seemed like a new computer. Ever since then, I (and EB) have been proponents of RAM. Having enough RAM is the best way to ensure your computer is fast. And if you’re one of the many who are contemplating buying a new computer, maybe you can save your money and upgrade your computer’s RAM. I can’t tell you the number of PCs I’ve worked on that had only 4 GB of RAM, but there have been many. And when a computer is slow even after I’ve cleaned and optimized it, then I know – even without looking – that the computer does not have enough RAM. 4GB of RAM is not enough for a Windows PC, no matter what anybody tells you… 8GB of RAM is the bare minimum, and we recommend 12 to 16GB No matter what Microsoft, HP, Dell, ASUS, Acer, Lenovo, and all the others say, 4GB is not enough RAM. You should have at least 8GB of RAM, preferably 12GB or 16 GB. However, 8GB is the minimum RAM you should have if you want your computer to be “fast”. How to find out how much RAM your computer has Two easy ways to find out how much RAM you have: Type ABOUT YOUR PC in the Taskbar search and press Enter. Look for “Installed RAM”
Or press the Windows key +R, type MSINFO into the Run box, and press Enter. Look for “Installed Physical Memory”…
The maximum amount of RAM your computer can use depends on the motherboard. So, how do you find out how much RAM your computer can use? We use Crucial’s system scanner to find out, and you should too. Crucial is a well-known manufacturer of computer memory and storage devices. They have a tool called the “Crucial System Scanner” that scans your computer and tells you what kind of RAM you need and the maximum RAM you can install on your computer. When you visit Crucial.com, you’ll see something like this…
If you have less than 8GB of RAM and want to add RAM to your computer, run the Crucial System Scanner and wait a couple of minutes for the scan results.
After the scan completes, you’ll see the type of RAM you need and the maximum RAM your computer can use. In my case, the maximum RAM that one of my computers can handle is 12 GB. But since I have only one RAM slot to use (because 4GB is not removable) I can replace one 4GB RAM chip with an 8 GB RAM chip to bring my total RAM to 12 GB.
Most of the time, Crucial will have the RAM you need in stock and ship it to you for free. In this case, Crucial didn’t have the RAM I needed (it was out of stock), so Crucial gave me several alternatives. I chose Newegg because I’ve purchased from them before and I’ve been satisfied.
Surprisingly, the 8GB RAM chip for my eight-year-old ASUS was less than $10 with free shipping! But let’s be honest… RAM normally costs more than that. But you can be sure that you’re going to spend a whole lot less on RAM than you will on a new computer. Most times, RAM for newer computers will cost between $35 and $100, depending on the amount of RAM and the type. And Crucial always gives you free shipping. Now you’re wondering how hard it is to install. It’s not hard at all. If you can use a screwdriver, you can install RAM. Crucial sends step-by-step[ installation instructions with the RAM. And there are dozens of YouTube videos showing how easy it is to install RAM. Whether you're using Windows 10 with security updates or Windows 11, and your computer is not as "fast" as it should be, you don’t need to go out and buy a new computer, but you might want to add more RAM. And if you have a computer with Windows 11 that came with only 4 GB of RAM, do yourself a favor and add at least 4GB of RAM to it. You’ll be glad you did. And if it came with 8GB of RAM, consider upgrading to 12GB or 16GB of RAM. You can get that new computer feeling without the new computer cost by adding more RAM. Just so you know…We are not affiliated with Crucial.com, and we do not receive a commission or any compensation from them. We have used them many times, and we have been very satisfied with their products and their service. Thanks for reading! More Quick and Easy Windows Tips for You I don’t think anyone appreciates the quick and easy tips more than we do. We spent endless hours on the web when the Internet was new and everyone connected to the ‘net with a loud, squealing telephone modem. How many of you remember that awful, yet comforting sound? Here are 3 tips we think you’ll find easy and very useful. Use the mouse and the Shift key to select text Most of you know you can select files and folders by holding the Shift key and clicking on the first and then the last file/folder. But this also applies to selecting text in documents like MS Word docs, text files, and Web pages. All you have to do is click on the first character in the text you want to copy, then point to the last character, click, and release the shift key. All the text between the first click and the last click is selected. Now press CTRL + C to copy the selected text and CTRL+V to paste it wherever you want…like a Word doc, email, or a text file. Maximize any program with a double-click Instead of fumbling around looking for the maximize button between the – and the X in the top-right corner of program and file windows, just double-click anywhere on the title bar to maximize the window. The title bar is the topmost part of the program window and usually contains the program name. Quickly find recent downloads While using your favorite browser, use the CTRL + J keyboard shortcut to see your recent downloads. We can’t tell you how often we’ve used this simple trick to instantly open the downloads folder when looking for a recent download.
Meet Mico, the Modern-Day Clippy
Windows 11 users, you’re in for a treat! An old friend of mine always reminded me that… “The more things change, the more they remain the same”. It’s amazing how often this adage is so true. Remember Clippy? That animated paperclip from older versions of Microsoft Office, known for its enthusiastic but often ill-timed offers of assistance? He was a digital companion that elicited strong reactions, from nostalgic affection to mild frustration. Sometimes, even outright anger. For better or worse, Clippy left a lasting impression on a whole generation of computer users. For those who appreciate the evolution of digital assistants, prepare for the next iteration of ambient “help”: introducing Mico! Mico, short for “Micro-Interactive Co-pilot,” is designed to be a subtle, yet ever-present, guiding hand in your digital workspace. The developers describe him as a “Mindful Intelligent Companion,” aimed at enhancing productivity through non-verbal communication. What is Mico? Mico manifests as a dynamic, AI-powered holographic mime, appearing unobtrusively in the corner of various applications. Unlike vocal assistants, Mico communicates entirely through expressive gestures and pantomime, aiming for a less intrusive, visually-driven interaction. He she The Philosophy Behind the Mico Mime The choice of a mime is explained as a way to “promote an intuitive, less disruptive user experience.” The idea is that visual cues can be universally understood and less jarring than spoken interruptions. If you’re formatting text, Mico might appear to perform a brief, elegant gesture highlighting the relevant toolbar icon. The intent is to draw attention subtly without breaking your concentration with sound. When dealing with complex tasks, Mico is programmed to offer visual cues that might guide you through steps. For example, during data entry, he might mime a reassuring gesture or subtly point towards the next field, anticipating your needs. Should you pause a task, Mico might perform a silent, motivational gesture, symbolizing focus or progress. The aim is to provide unobtrusive encouragement without explicitly dictating any particular action. Mico is engineered to integrate across various platforms, from word processors to collaborative project management tools. His presence is intended to be adaptive, learning from your habits to offer more relevant, though still silent, support. While Clippy was a product of his time, Microsoft says that Mico represents a step forward in exploring how AI can offer assistance in a non-verbal, visually-centric manner. Whether this approach proves to be more effective or less distracting than the oft-annoying Clippy remains to be seen. But for those who do remember Clippy, Mico offers a whole new perspective on how AI-guided digital tools can interact with us — and perhaps a bit of nostalgia too. If you weren’t a fan of Clippy, you probably won’t be a fan of Mico. And if you don’t remember Clippy at all, don’t feel bad – Clippy was banished by Microsoft long, long ago, when Darcy and I were still kids in our 40s and 50s. Time flies, my friends! Ready or not, Mico is coming to a computer near you! Want more tips, tricks, and information? We have thousands of Windows tips, tricks, and more on our InfoAve website. Subscribe to our free InfoAve Daily newsletter. THANK YOU FOR HELPING US! Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC. Please help us keep up the good fight with a small gift. Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and help us keep you safe on the Web
When in Doubt, Check it Out with VirusTotal VirusTotal is a Cloudeight Site Pick We have featured VirusTotal before, but it’s time to remind you of what an important resource VirusTotal is. You can check any file or URL using VirusTotal to make sure the file or URL is safe. Many times, we receive emails from people asking us if a download is safe. We are familiar with a lot of software, but we are not familiar with every program or app you may want to install. If we recommend something, we tested it and found it to be safe. Wwe also make sure the site we send you to download the software is safe. We use Emsisoft on all our computers, but we never know what someone else is using… it could be AVG, Avast, McAfee, TrendMicro, Norton, or some other antivirus. And sometimes someone using one of the others (not Emsisoft) will write us and tell us their security software found a problem with a file or program we recommended. So, how do we know the file is safe, even if some antivirus software says it isn’t? We use VirusTotal to scan the file with more than 70 different scanners to determine if a file is safe, whenever we have the slightest doubt. The last thing we’d ever want to do is not be certain before we recommend something to you. VirusTotal is free, and it’s easy to use. Anyone can use it. You can upload a file to VirusTotal. You can upload a file from your computer to VirusTotal, use a URL (link) to the download file, or you can use the search on VirusTotal to check out a file you’re considering downloading.
Above: VirusTotal scanned this file with over 70 different scanners (including Emsisoft). Two of the scanners found a problem with this file. But none of the others did.
Above: There are more scanners listed, but you get the idea, right? You may, on occasion, see where one or two scanners detected a problem with a file you submitted for examination. In the screenshot directly above, you can see the file was scanned by all 70-plus scanners, and only two found a problem with the file we submitted. Conclusion… the file is safe. When you see this kind of result, you know that the scanner(s) that found a problem is/are reporting a false positive. VirusTotal is always adding more scanners to this list. You can also use VirusTotal to check out URLs (Website addresses) to see if they’re safe. Now it’s time for you to check out and/or use VirusTotal by visiting their Website here. And here’s a tip from good ol’ Darcy and TC: It would be a great idea to bookmark VirusTotal – a day will come when you’ll want to use it.
Lucy Jupiter and the Forest of Secrets (Part III): The Conclusion If you missed Part I, you can read it here. If you missed Part II, you can read it here. Now, the conclusion of Lucy Jupiter and the Forest of Secrets! Lucy Jupiter and the Forest of Secrets, Part III: The Conclusion Read the conclusion of Lucy Jupiter and the Forest of Secrets here. ![]()
The Num Lock is seldom used; in fact, most of us never use the Num Lock key. Some of us don’t even know where it is or even care where it is. But we can show you a couple of little tricks using the Num Lock key that are useful. So, for those of you who don’t know where the Num Lock key is, it’s at the top of the Numeric Keypad on the right side of your keyboard, usually on the top of the numeric keypad (most laptops do not have numeric keypads – laptop keyboards are a different animal). Take a look – over there on the left. See it? Good! Did you know that if you hold down the Num Lock key for 5 seconds, you can turn on “Toggle keys”? Toggle keys will cause your computer to beep whenever you accidentally hit the Caps Lock key, the Scroll Lock key, or the Num Lock key. Go ahead and try it now. Hold down the Num Lock key for five seconds (a light will come on indicating the Num Lock key is depressed – no it’s not depressed because you're pressing on it – or maybe it is!) When the light goes out (in about 5 seconds) a dialog window will appear and tell you that you’ve turned on Toggle Keys, and if you want to keep them on to click OK. Obviously, at this point, you can also cancel turning the Toggle Keys on. Also, toggling the Num Lock key on and off switches between using the number keys to type numbers like 789456123 and using the number keys as function keys. The function each key performs in function mode (Num Lock key toggled off) is shown on the keys themselves. For instance, pressing certain keys, like “7” for instance, will cause your cursor to jump to the beginning of a line of text. And “4” will backspace one space.
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