Cloudeight InfoAve Premium Issue

Arnie asks about "Reimage"
I received the following email message from Reimage: "Reimage found 1116 problems in my PC. Fix these errors with Reimage. Buy Now at $94.95 CDN."

I have Cloudeight Direct Computer Care, and possibly an older unused service agreement (Key) with you folks. Darcy has serviced my system in the past. Have you folks ever recommend REIMAGE in the past? .............. I trust you people, and learned a lesson to NEVER do anything with out your recommendation. I'll be guided by your GOOD advice. Arnie B.

Our answer
Hi Arnie. We not recommended Reimage in over 4 years. When they changed ownership some time ago, the program changed and we stopped recommending it. It does not list either Windows 8.1 or Windows 10 as being compatible with Reimage.

In our opinion Reimage is snake oil. Here's an example: You say it found 1116 problems with your PC. If your computer really had 1116 problems it would probably not be running well enough to visit the Reimage web site. Actually, finding hundreds or thousands or "problems" is a common ploy that is used by both malware and by PC repair scams if to find hundreds or thousands of problems and then claim if you buy their program it will fix all the errors. This is really easy to do since there were no errors to begin with.

Reimage says they fix BSODs (Blue Screens of Death) which are almost always caused by hardware issues. Then they say they don't fix problems with hardware.

We recently received an email from Reimage offering us 110% commission (really!). How could any legit company offer 110% commission. This tells us they want us to sell you on Reimage so they could make money once we've set the hook. We could have made a ton of money by recommending it - and we could really use the money. But in keeping with our promise to you, we never recommend anything we would not use - and we would certainly not recommend anything, that in our opinion, borders on being a scam. So even in the worst financial crisis, we'll never sell out our readers. We never have - and we never will.

Reimage claims to have a repository of "hundred of thousands" of Windows System Files, but so do all Windows computers from Windows Vista and newer. You can access your Windows system files repository by using System File Checker. Any system files found to be corrupted or missing will be replaced. Reimage also has registry cleaner, but it's very unlikely that cleaning unused registry keys is going to fix anything. On newer version of Windows, having unused registry keys is very, very rarely the cause of Windows problems. Additionally, Reimage promises to make your computer run like new, and unfortunately that puts it into the category of the "one-click-fix", which we consider snake oil.

Don't waste your money on Reimage. In our opinion, It's bad medicine.

Thanks to your tremendous response, we're extending this offer through January 2, 2017. When you purchase one Cloudeight Direct Computer Care Repair Key at the regular price, we will give you one FREE! We can fix most Windows PC problems remotely. That's right. We can fix your PC for you while you relax in your easy chair and watch us work.

With our Cloudeight Direct Computer Care Christmas Buy One Get One Sale, we'll give you a free Cloudeight Direct Computer Care Repair Key when your purchase a Cloudeight Direct Computer Care Key at the regular price. Each key is good for one computer repair session. Keys never expire. They're good until you use them - It's like having insurance for your computer. BUY ONE and GET ONE FREE! Get more information here.

Thanks to your fantastic response, we're extending this offer through January 2, 2017. Get more details here.