Cloudeight InfoAve Premium Issue #702 Volume 14 Number 23 March 24, 2017 Read this newsletter online Dear Friends. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much! Our new Cloudeight Direct Backup Service & LOW Intro Pricing Backup Now! If you wait until you need a backup - it will be too late! Nothing is more important than having good, reliable backups. With Windows 10 being continually upgraded, much of the backup software available needs to be continually upgraded for compatibility. With our new backup service, we don't rely on any 3rd-party software to create your backup. We can set up your Windows 10 computer to back up your computer using only Windows components, so you'll never have to worry about backup software upgrades of compatibility issues. That is why we are introducing our new Cloudeight Direct Backup Service with special low intro pricing of just $25. We'll set up your computer for automatic, incremental backups of your files and folders and a complete system backup, and more. Once it's set up, it's automatic - and you'll have the peace of mind of knowing that your backups are being automatically done for you. Get all the details - and LOW intro pricing here. Here are some important links for you: Here are some important links for you:
A comment from TC & EB We both want to thank all of you who answered our call for help (see this page) last week. Thank you to the dozens of you who wrote us and to the dozens of you who left comments on our InfoAve Site. Thanks to the many of you who took the time to tell your friends on social media about us or via email. We both thank you so much. We hope you'll continue to help and to spread the word. We appreciate your help and friendship very much. A comment from Margaret It finally happened and, thanks to YOU, it was avoided! I was trying to download something and got the dreaded "box" stating that terrible things were happening to my computer. Just as you said, clicking the exit box didn't work. Although I couldn't get to your newsletter for complete instructions I remembered you said to immediately shut down the computer, which I did. After about 15 minutes I restarted, did an Emsisoft Emergency Kit fix and, voila! all is well! Thank you SO much for all the information you share with your readers to help keep us safe! A comment from Patty TC has came through again fixing my computer problems. Both Darcy and TC do great work and charge only about half what computer repair shops charge - plus I 100% trust them. Both are good at what they do. I wanted to let you both know how very much I appreciate their services. Thanks TC and Darcy, you guys are the best! Patty. A comment from Merle Yet again Darcy came through for me. I messed up some settings and my computer was not running right. Darcy came to the rescue and my computer is shipshape again! Thanks Darcy & Cloudeight. Merle A comment from Tina I want to thank Darcy for coming to my rescue right away when I needed help. TC and Darcy are the nicest people and computer wizards too. You are both appreciated. Tina Thanks so much to Margaret, Patty, Merle, Tina and everyone who wrote to us last week. And thanks all those who used our Cloudeight Direct Computer Care services and all who shared out work with your friends. TC & EB Joan has Windows 10 but does not use or want OneDrive I don't want OneDrive. How do I stop it from running and synching my files? I don't need it and I don't want it. Our answer Hi Joan. We don't recommend you try to uninstall OneDrive since it's part of Windows 10. Be we can show you how to stop it from running, and even make it easy for you to hide it. Out of sight, out of mind! We've made a tutorial for you to help you with this. Let's get started. Near your computer's clock you'll see the OneDrive icon, it looks like a cloud. If you don't see it, click on the little "up arrow" near the clock (see image below) to expand the notification icon area. Right-click on the OneDrive :cloud" icon and click "Settings". You'll see a dialog like the one below. 1. Uncheck the box next to "Start OneDrive when I sign into Windows". This will prevent OneDrive from automatically starting when you start or reboot your computer. 2. Next, you'll need to "Unlink" your OneDrive account from your Microsoft Account (the account you're signed in with). To do that click on the button (see image above) that says "Unlink OneDrive". This will prevent OneDrive from synching files. If you want to hide OneDrive completely from your computer and from File Explorer, you can do that by downloading a registry edit. You don't need to do the registry editing yourself, just download this zip file containing the registry files to automatically make the registry edits you'll need. Once you've downloaded the zip file, right-click on it and select "Extract all" - You'll see the contents of the Zip file - it will look similar to this: Follow the instructions above. We've included files for both 32-bit and 64-bit Windows. We've also included files in case you ever decide to use OneDrive later on. We hope this helps you, Joan. Ronald wants to know how to stop Chrome from displaying ads on his computer I must have given Chrome an OK to send small ads to the lower right corner of my screen. I believe that this is where it is located on my laptop. Ron > AppData > Local > Google > Chrome > User Data > Default > indexedDB How do I correct this? Our answer Hi Ronald The indexedDB folder is not causing the ads to appear on your computer screen. Everyone who uses Chrome has that folder. Chrome does not display ads on your computer screen. Chrome displays only on Web pages. So, it's something else causing ads to appear on your screen. You should be looking at your Chrome Extensions first. Make sure you recognize all the Chrome extensions you see there. Remove any extensions you don't recognize, and while you're there, disable any you don't really need. Restart Chrome. If you still see ads on your computer, our guess is that you have installed a PUP or have malware on your computer. Run a malware scan to double check for malware. If you're using Emsisoft make sure PUPs detection is turned on and set to Quarantine Silently. If you're a more advanced user, you may want to set it to "Quarantine with notification". To check your PUP detection settings - Open Emsisoft --> Click Protection--> File Guard. You'll see PUP detection on the right side. If you're not using Emsisoft, download and run Emsisoft Emergency Kit Scanner (free for home users). Remove or quarantine any malware or PUPs that Emsisoft Emergency Kit Scanner detects, then restart your PC. If you're not using Emsisoft, we offer discounts on single computer and multi-computer licenses. See this page for more information. We have seen this kind of thing many times during Cloudeight Direct Computer Care sessions. We can help you with it if you continue to have problems. Mary wants to organize her Chrome bookmarks in alphabetical order HI, Could you please let me know how to arrange bookmarks in alphabetical order in Google Chrome. Thank you, Mary Our answer Hi Mary. Here are the instructions how to put Chrome bookmarks in alphabetical order. And for Firefox fans, we have included Firefox in our tutorial too. How to put Chrome bookmarks in alphabetical order: 1. Open Chrome 2. Click on the Menu icon in the top right corner... (3 vertical dots) 3. In the Menu which appears -- Click Bookmarks ==> then Bookmark Manager. 4. Highlight the folder (on the left) you want to organize. 5. Above your Bookmarks, click Organize. 6. Click Reorder by Title. Your bookmarks will be sorted in alphabetical order. See screenshot below: How to put Firefox bookmarks in alphabetical order: 1. Open Firefox 2. If you don't see a tool bar at the top of Firefox press the ALT key 3. From the toolbar, choose "Bookmarks" then "Show all bookmarks" 4. When the Bookmarks library dialog opens, click on the bookmarks folder you want to organize to open it. 5. Click on the arrow to the right of Views and choose "Sort" from the dropdown menu 6. Choose "Sort" then "Sort by Name" and "A - Z Sort order" (See screenshot below.) We hope this helps you, Mary. *** Mary wrote us back... "Thank you so much. It was driving me crazy going up and down trying to find things" *** Charles wants our advice on using an image backup on another computer Hi. I recently read in another newsletter where you can create an image backup on one computer and use it on another computer. If this is true then it would save me a bunch of time when I get my new computer later this year. I'm currently running Windows 10 and my new computer will have Windows 10 too. What say you? Our answer Hi Charles. This is problem we run into a lot. Misinformation abounds on the Internet. Anyone who tells you that you can make an image backup on one computer and use it on another computer is wrong. That fact that you're using Windows 10 now and the new computer you're buying will also have windows 10, isn't the problem. The problem is the hardware. Unless two computers - your current one and the new one - have exactly the same hardware, you could be in for some very unpleasant surprises. We agree, it would be nice if you could create an image backup and, down the road get a new computer and use that image backup on it and your computer life just hums right along without a hitch. Our advice? Don't use create an image backup on one computer and try to use it on a different computer. It would most likely not end up with you being very happy. Here's our advice. Keep good backups on an external hard drive. When you get a new computer, copy your files and folders to your new computer and reinstall your programs on your new computer. The results will be much more predictable that trying to use an image backup made one computer on a different computer. Image backups are great if you have to replace the hard drive on your computer or if you need to format your hard drive. An image backup includes the operating system, all your programs, all personal files and folders, all device drivers, and more. It is a mirror image of your hard drive. Barb wants a program to backup Outlook With MS Office 2002, 2003, and 2007, they used to have a program that would do backups of your Outlook PST file on a schedule you picked. While I know you can export the PST file with same results, I found a website that says it does the same thing for MS Office 2010, 2013, and 2016, "Outlook 2016 and Outlook 2013 Backup Add-In," There's also another one that says it can be used for all versions of Office: Safe PST Backup. What do you think? Our answer Hi Barb. The one you said you found below is just an ad that shows up when looking for Outlook 2016 backup so that is enough to turn away as they pay to be at the very top of the list. If you have Windows 10 and you have File History on, it is backing up all of your Outlook settings and files. If you have your mail setup as IMAP, which is recommended and pretty much the norm these days, all mail is also backed up on the server. It is never lost even if you setup Outlook on another computer with that email address.
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Delay Windows Updates for Up to 5 Days On Windows 10 Home Edition 1. You don't normally shut your computer off every day 2. You don't normally restart your computer (except when required) In Windows 10 Home Edition, there's a way to delay Updates from installing for up to five days. And here's how you do it. Open Settings then go to Update & Security and click on Windows Update.
Under Update Settings - click on "Restart options" (above). In the "Restart options" dialog, make sure the slider switch is turned to "On". You'll see a time and a date is set already for your updates to be installed.
Select the arrow next to "Day" to expand the list of days available (above).
Now set the set the time and the day you want Windows to restart your
computer to finish installing updates.
Now when you go back and look under "Update status" you will see that your computer is now scheduled to restart at the time and on the day you selected.
This tip will help you delay Windows updates for up to five days. However, even if you set this, if you restart your computer before the day and time you selected above, guess what? Your updates will be installed at the manual restart and all your work to delay the updates will be in vain. This is a good way to delay updates without turning them completely off by using the "Metered Connections" trick. Shutting off all updates that way, also prevents you from getting important security updates as well. We don't recommend this. Our method for delaying updates, gives all Windows 10 Home Edition users some modicum of control over when Windows updates are installed. This method will delay important security updates for up to five days, they will still be installed. The next major update of Windows 10 coming in April, called Windows 10 Creators Edition, will give Windows 10 Home Edition Users, more control over Windows Updates.
9 Ways to Open Task Manager in Windows 10 One of the most important tools in Windows is Task Manager. You can use it to see what processes are running, what processes are taking up the most RAM & CPU, you can check your computer’s performance, disable and enable Windows startups, launch programs and more. Since Task Manager is one of the most important Windows tools, Microsoft gives you plenty of ways to open Task Manager. Here are nine ways to open Task Manager – in no particular order:
That’s nine ways to open Task Manager. Can you think of any others?
Quick Ways to Find Your Windows Version While these tips works on any version of Windows, it’s particularly important for those of you using Windows 10. Microsoft is no longer going to be releasing new “named or numbered” versions of Windows, as they have done in the past – i.e. Windows 98, Windows ME, Windows XP, Windows 7, Windows 8, Windows 8.1, etc. Now, with Windows 10, Microsoft is issuing major updates, which in the past would have been new released named/numbered versions of Windows or at least service packs. Windows 10 (version 1507), as it was released, is quite different from Windows 10 Anniversary Edition (also known as version 1607). And the next major update will bring even bigger changes with the Windows 10 Creators Edition. In years past the Creators Edition may have been called Windows 12. So, as time goes by, it will become important that you know which version of Windows 10 you're using; you can bet, down the road, there will be software that will only work with newer versions of Windows 10 and software that will work only with older versions of Windows 10. By not releasing new numbered/named versions of Windows and piling then all under the name of Windows 10 – it’s going to get more and more confusing unless you know the version of Windows 10 you’re using. Here’s one quick way to find out: Right-click on the Windows 10 start button can click RUN Type WinVer in the Runbox and press Enter. You can also do this: Press the Windows Key, tap R and type WinVer in the Runbox and press Enter. You’ll see a dialog showing the version of Windows 10 currently using.
If you want to find out a lot more information including Windows version, 32-bit or 64-bit, processor type, and more do this: Window Key + R Type MSINFO32 in the Runbox and press Enter:
You can see though, it shows the version number as Windows 10.0.14393.
If you look that up, you’ll see that Windows 10.0.14393 is Windows
10 Anniversary Edition (Version 1607). However, we were really trying to
keep this simple. Honest! How to Save Your Chrome Bookmarks - and Access Them With Any
Browser You can export all of your Chrome bookmarks into a single HTML file
that you can use to import your bookmarks back into Chrome (or Firefox) if
you get a new computer or you just want to keep a copy of all your
bookmarks in a safe place – a safe place being any place other than your
Windows drive (usually C:\). Behold! When you click on Bookmarks (above) you’ll see an option called Bookmark manager (below). Select it…that’s the way! When the Bookmark Manager opens , click the arrow next to “Organize” (see below): After you click “Organize” look at the very bottom and you will see “Export Bookmarks to HTML file” (see below – highlighted in green). Now gaze upon the screenshot below. You will note that Chrome will, by default, save the bookmarks document in your Documents folder, which is cool if your documents folder is on a different drive (other than C:\) like mine is. If not, we recommend you save it on an external or USB flash drive – and not on your C:\ drive. Just some good advice from your Uncle TC and your old Aunt EB. Once you chose where you want to save your bookmarks file, and rename it, if you wish, click "Save". We didn't show the "Save" button, since we are pretty sure you know what a Save button looks like and we're trying to "Save" space. Take a gander at the screenshot above showing my newly minted bookmarks file exactly exported from Chrome. It is an HTML file - which in common English means Web page. Since Chrome exports your bookmarks as an HTML file, you can access all your bookmarks using any browser just by clicking on it. Some browsers, like Firefox, Pale Moon, Vivaldi, Chrome and others allow you import bookmarks straight from an HTML file. So, this backup is not just for Chrome browsers we tells ya! Edge does not let you import "Favorites" from a bookmarks HTML file, but what it does is allow you to import "Favorites" (Bookmarks) from Chrome or Firefox. So, if you're a fan of Edge, the bookmarks HTML file you create with this tip, can still be a handy backup for you. What to Do If Windows 10 Won’t Boot Windows 10 offers you ways you can recover if your computer won’t boot. We’ll try to cover most of them here. Windows 10 has the Windows Recovery Environment (Windows RE), which gives you essential tools you can use for troubleshooting and fixing startup problems. After two unsuccessful startups, Windows 10 should automatically boot up the third time in to Windows 10 RE (Recovery Environment) Advanced Options menu. If it doesn’t do that automatically, you can usually force it, by restarting your computer while holding down the Shift key. That should bring up the Advanced Options menu. We have had several people verify that it worked well for them after we suggested this method to them. You can also start Windows RE from a Windows 10 installation DVD or USB, from a recovery drive (which you can make yourself — see this page), or from the recovery partition on your device, if that option is available. When you are having problems starting Windows 10 or if you want to do troubleshooting, use System Restore, or use other Windows tools, you can open the Advanced Options menu manually by restarting your computer while holding down the Shift key. The initial “Choose An Option” menu allows you to click Continue to start Windows normally. This is the option to choose if your system automatically booted into Windows RE (Recovery Environment) because of a minor issue that doesn’t need repair. If you click “Troubleshoot” in the “Choose an Option” menu, you’ll see options similar to those below:
If you click on Advanced Options (above), you’ll see the following menu:
The options above explained…
Allows you to choose a restore point created earlier and restore the system configuration. System Image Recovery Replaces everything on the computer with a system image created using
the Windows Backup utility from Windows 7 or later. (This utility is
available in the Control Panel, Startup Repair If you choose this option, Windows attempts to diagnose and automatically correct common boot problems. Command Prompt Opens an administrative command prompt, where you can use commands and command-line tools. UEFI Firmware Settings Allows you to change startup settings such as boot order and Secure Boot. On an older PC with a legacy BIOS, this option leads to the Startup Settings menu instead. That about covers it all. It might be a good idea to print this out and keep it near your
computer … just in case! Our new Cloudeight Direct Backup Service & LOW Intro Pricing Backup Now! If you wait until you need a backup - it will be too late! Nothing is more important than having good, reliable backups. With Windows 10 being continually upgraded, much of the backup software available needs to be continually upgraded for compatibility. With our new backup service, we don't rely on any 3rd-party software to create your backup. We can set up your Windows 10 computer to back up your computer using only Windows components, so you'll never have to worry about backup software upgrades of compatibility issues. That is why we are introducing our new Cloudeight Direct Backup Service with special lowintroopricing of just $25.pricing of just $25. We'll set up your computer for automatic, incremental backups of your files and folders and a complete system backup, and more. Once it's set up, it's automatic - and you'll have the peace of mind of knowing that your backups are being automatically done for you. Get all the details - and LOW intro pricing here.
We Need Your Help In short, we lost 6000+ Yahoo subscribers. Frankly, it’s going to be impossible to get them all back We don’t have the manpower to try to write each Yahoo subscriber personally and tell them why they are no longer getting our newsletter. And even if they tried to re-subscribe, Yahoo would still block our newsletter... Read the rest of this article here.
Atlas Obscura How do I describe this site? In a word: fascinating. It’s a site that defies description because …we’ll because I can’t describe it. And if I can’t describe it then it can’t be described. There’s nothing you can do that can’t be done. I really can’t do it and I spent over an hour on this site and I didn’t even begin to scratch the surface. There’s nothing you can write that can’t be written. So since I can’t describe this site, (and you’re breathing a sigh of relief), I’m going to invite the “curator” of this wondrous site to tell you about it. And here is what he or she says about Atlas Obscura: "Atlas Obscura is the definitive guide to the world's wondrous and curious places In an age where everything seems to have been explored and
there is nothing new to be found, we celebrate a different way of
looking at the world. If you're searching for miniature cities, glass
flowers, books bound in human skin, gigantic flaming holes in the
ground, bone churches, balancing pagodas, or homes built entirely out
of paper, the Atlas Obscura is where you'll find them. Indeed, let us start looking. I’ve lived in Ohio all my life (I know! I know!) and I have never in, around or near Bangs, Ohio. I never realized it existed or that they have a poorhouse there. We have one here too – EB and I are both residents of The Cyber Poorhouse – but ours is only theoretical. The one in Bangs, Ohio is real. REAL, I tells ya! Here’s what Atlas Obscura has to say about Bangs, Ohio and the Knox County Poorhouse: “Built in the 19th century, this dilapidated Victorian Gothic building is the centerpiece of the quiet little hamlet of Bangs, Ohio. The massive, multi-story brick building briefly laid claim to the title of largest building in the state of Ohio. Although it has not been able to claim this title in quite some time, this edifice still stands in stark contrast to the few buildings of Bangs surrounding it – a cluster of single story homes and a pair of churches. This juxtaposition between the old building and its surrounding low, rural landscape gives it the feel of a place from a Stephen King novel. The creepy, unsettling nature of the Knox County Poorhouse extends beyond just an uncanny vibe. Its ownership has changed several times, leading it in the downward spiral to its dilapidated state of the present day. As the name would suggest, the initial purpose of this building was to house the poor and destitute of the then sparsely populated Knox County in central Ohio. Later, it was re-purposed as an infirmary, before being abandoned for the first of several times in its history of neglect…” Wow! I am headed to Bangs, Ohio right after I finish this. I wonder if that place has Wi-Fi? How about a blood-red waterfall roaring out of a glacier in Antarctica? Atlas Obscura has that too!
Don’t worry, there’s a lot more than Ohio covered in Atlas Obscura. We will bet you something in your locale is covered there too... no matter where in the world you live. So while I go find out if the Knox County Poorhouse has Wi-Fi, why don’t you go find out what Atlas Obscura has in store for you? Visit http://atlasobscura.com and go exploring!
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We'd love to hear from you! If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something,, please visit this page. If you need to change your newsletter subscription address, please see "Manage your subscription" at the bottom of your newsletter. We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We choose a few to use in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here. We hope you have enjoyed this issue of
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Have a great weekend! Darcy & TC DISCLAIMER ABOUT THE TIPS
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