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Denton updated his Windows 10 computer to Creators Edition and now can't change font sizes
Back in Issue #701, March 17, 2017, you wrote a great article about changing text sizes and how to do it the right way. "Make Text Larger in Windows 10 the Right Way Windows 10".

My computer has just been upgraded to the latest and greatest Windows Build 1703 and nowhere can I find how do make the changes the way you said. There is no option to change individual text size, icon size, etc. Now it's all or nothing. What am I not seeing here with this latest upgrade?

Our answer
Hi Denton. Indeed, we wrote that article pre-Creators Update and wouldn't you know it, for some nonsensical reason Microsoft took away the ability to change only font sizes in Windows 10 Creators Update (Version 1703).

Luckily, there are many resourceful programmers and coders around who have a knack for fixing what Microsoft breaks. Read our article detailing how to change font sizes on Windows 10 Creators Update, the right way... just download the freeware program mentioned in our article, and your Windows 10 Creators Update font woes will be over.

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Barb can't see pictures since the last Windows 10 update
When Windows 10 upgraded, I lost the ability to view photos. All I see are photo icons - little blue mountain tops. How can I fix this and see photos again? This is especially annoying when I'm trying to insert a photo into a document; I can't see what I'm inserting! Thanks, Barb

Our answer
Hi Barb. It sounds you don't have a default image viewer selected. So, here's what you need to do.

Open Control Panel (if you're using Creators Update, search for Control Panel). In Control Panel, make sure you're in large icon view and not category view (you can change views in the top right-hand corner of Control Panel).

Now, click on "Default Programs > Set your default programs". Choose your favorite image viewer by clicking on it, then clicking on "Set this program as default". If you have not installed an image viewer, or you're not sure, just click on Windows Photo Viewer and set it as default. Windows Photo Viewer is part of Windows 10, so every Windows 10 user has it.

All your little "mountain" icons should turn into image thumbnails again.



Bonnie wants to know if she can have 2 Gmail accounts
Is it possible to have 2 gmail accounts. I need another email address and am not sure where to proceed to. Is there a better free email program than gmail? 

Our answer
Hi Bonnie. Yes, you can create more then one gmail account. We both have several setup in Thunderbird so we can see them all at one place. We think Gmail is great; we've not found anything better.

Hope this helps you.
 


Bev can't find MSCONFIG on her Windows 7 computer
I cannot bring up misconfig on my computer. Do you have any ideas as to where it could be, as I am sure it would have to be somewhere.

Our answer
Hi Bev. You're typing MISCONFIG and it should be MSCONFIG. (MSCONFIG stands for "Microsoft Configuration" tool).

So, do this:

1. Windows Key + R
2. Type MSCONFIG
3. Press Enter
4. The configuration tool will open immediately.

That's all there is to it!

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How to Export Contacts From Outlook.com
(Outlook.com, Hotmail.com, Msn.com, Live.com, Live.ca)
Windows 7, Windows 8x, Windows 10

Most of you who have Microsoft addresses know that Microsoft has consolidated them all into Outlook.com. So if you have any Microsoft address (Outlook.com, Hotmail.com, Msn.com, Live.com, Live.ca), we're going to show you hot to export your contacts. And it's easy to do, even if Microsoft doesn't make it obvious how to export contacts.

First of all, just for this tip, if you're using Windows 10, you must use Microsoft Edge or Firefox to do this (and not Chrome). If you're using Windows 8.1 or Windows 7, you must use Internet Explorer or Firefox to export your contacts from Outlook.com.

Follow these steps to export your contacts:
 
1. Log in to your Microsoft account at www.outlook.com
2. At top left of screen, click app icon, and choose People
3. On the toolbar, click Manage, Export Contacts
4. Click Export and it is saved as a CSV file (CSV can be imported into almost any email program or Web mail service.)
 
See the screenshots below:

How to Remove Stubborn Start Menu Items
Windows 10 (All Versions)

We worked on a computer recently on which a number of games had been installed by a teenage grandson. After uninstalling the games, even using an uninstaller tool, the start menu items persisted - and remained on the start menu even though the games were uninstalled and there were no traces of the games left on the PC, they were still listed on the Start menu - and there were dozens of them.

To get the items off the Start menu, we had to dig around until we found the folders that the Start menu uses to store the item (shortcuts) that appear on the Start menu.

If you have stubborn programs that you have uninstalled but still remain on the Windows 10 Start menu, you can remove the items manually by removing them as described below:

Right-click on the Start button and click on "Run" (or Windows Key + R)

In the Run box type shell:common programs and press Enter.

This opens C:\ProgramData\Microsoft\Windows\Start Menu\Programs

Look for the programs you want to remove from your Start menu in that folder, then right-click and delete them.

If you don't see them in that folder...

Right-click on the Start button and click on "Run" (or Windows Key + R)

In the Run box type shell:programs and press Enter

This opens C:\Users\< your username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs folder.

Look for the programs you want to remove from your Start menu, and right-click and delete them.

Note: When you do this, you are ONLY removing the shortcuts (links) and NOT the program itself, so if you accidently click the wrong icon (link), don't panic!

A Classic Six Pack of Windows Tips
These easy tips work in Windows 7, Windows 8.1, and Windows 10

1. To open an extended context menu, press and hold down the SHIFT Key while you right-click any file or folder.

2. Press Ctrl+Shift and then right-click on the Taskbar and you’ll see the option “Exit Explorer”

3. Quickly create a shortcut by holding down the Ctrl+Shift keys and dragging and dropping the file or folder to the desired destination.

4. In Notepad Press F5 to add the date and time to any Notepad file.

5. Hold down Alt & click on file or folder to open its Properties box.

6. Hold down the Shift key while you drag a file or folder to the Recycle Bin to delete it instantly.

About Your PC
Windows 10 all versions

If you’re running Windows 10,  you can get a lot of details about your PC by typing one word and doing one click.

Yes you can. So, step right up and read all about it!

You can learn what version of Windows you have, what version of Windows you have, how much RAM your PC has installed, what kind of processor(s) and more. Plus you can see your computer’s name and rename it to something else just by clicking a button and typing in a new name for your PC.

If you are using Windows 10, just type ABOUT in the taskbar search (Cortana) and click on “About your PC” when it appears at the top of the search results.

See? You’re PC info at your command!

My poor old broken down work PC :-)

Whatever you do, do not change the name of your PC to EB, or you’ll be sorry!

We have had a number of people write us since the introduction of Windows 10, who are having trouble getting their Windows 10 PC to shut down completely. Instead of shutting down it instead goes into a sleep state, but won’t wake normally from this state. 

First open Control Panel, change the view to Large icons (in the top right corner). Click Power Options. In Power Options, on the left-hand side, click “Change what the power buttons do”. Make sure “When I press the power button” is set to “Shut down”.

If your computer still won’t shut down completely when you press the power button, try this:

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