Cloudeight InfoAve Premium Issue #710 Volume 14 Number 31 May 19, 2017 Dear Friends. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much! A note about this issue of InfoAve Premium... You have been sending in so many really good questions lately, we're going to double the size of the Question & Answers section of this issue so we can answer more questions. We're going to cut back on the Tips & Tricks section in his issue, but next week's issues we'll go back to our normal format. Thanks to all of you who keep us on our toes with your questions! Cloudeight Memorial Day Offers Good Through May 29, 2017 Cloudeight Direct Computer Care Repair Keys - Buy One Get One Free During our Memorial Day Sale, you can buy one Cloudeight Direct Computer Care Repair Key at the regular price or $50 - and we'll give you one free. You can give the second key to anyone you like... or keep it for yourself. This is the lowest price we've ever offered on our Cloudeight Direct Computer Care Service. Don't miss out. Cloudeight Direct Computer Care Repair Keys never expire - they are good until you use them! Offer valid through Monday May 29, 2017 only. Get more information and/or take advantage of this special offer by visiting this page. ~ OR ~ Buy a Cloudeight Direct Computer Care Season Ticket on Sale... And we'll give you a LIFETIME license for FastStone Capture Pro FREE For a limited time, when you buy a Cloudeight Direct Season Ticket at $20 off regular price, we'll give you a LIFETIME license for FastStone Capture Pro FREE. FastStone Capture is only screenshot tool we use. All of the screen shots you see in our newsletters were made with FastStone Capture. Our Cloudeight Season Ticket is good for unlimited computer repairs for one full year from the date you first use it. It's like having insurance for your computer. And during this sale, when you buy a Cloudeight Direct Computer Care Season Ticket at $20 off our regular price, we'll give you a LIFETIME license for FastStone Capture Pro FREE (a $19.95 value). Offer valid through Monday May 29, 2017 only or while supplies last. Get more information and/or take advantage of this special offer by visiting this page.
Shirley needs help with her address book (contacts) I have a new Windows 10 computer. The place where I bought it from put Windows Live Mail on it. I can add new addresses to my address book, but I am unable to delete the old address for a contact. I typed in Cortana and found the following: left click of the address to remove. Then, push control, A. I did that, but the address to remove was not highlighted. My entire address book was highlighted. After doing control, A then delete. I feared with all my addresses highlighted that I would delete them, so I stopped. Any help would be greatly appreciated. Thank you. Our answer Hi Shirley. I checked on my Windows Live Mail, and if you click Contacts (lower left side) then find a contact you want to delete. Right click on the contact you want to remove, click delete, and it will be removed. Ctrl + A is a command to "Select All" ( think A as in "All"), so don't use that combination if you just one to work with or delete one item. Just right click on the contact you want to remove and choose Delete from the drop down. Just a note - Microsoft is no longer offering or supporting Windows Live Mail; there will be no further updates for it. This means that eventually it is likely to cause problems. You also can't use it with any Microsoft accounts ( @outlook.com, @hotmail.com, @msn.com, @live.com, @live.ca). If you start having trouble with Windows Live Mail, your best bet is to switch to an email program that is still being supported an updated, before you lose any of your settings, contacts, or emails. If you get to that point, consider Thunderbird as an alternate. Here is more info on Thunderbird. Since we are seeing so many folks with corrupted Windows Live Mail programs, you may want to make a backup of your contacts now so you don't lose them. If your mail is setup as POP3, be sure you do a backup of that as well. If your mail is set up as IMAP, you are fine; IMAP mirrors the mail on the server and so not matter what happens on your PC, your mail will always be available to you on the server.
Bonnie (and several others) want to know when they're going to
get Windows 10 Creators Update
Our answer https://support.microsoft.com/en-us/help/4014184/windows-10-creators-update-here
We think
the Creators Update is the best version of Windows 10 yet.
As for Ad Remover, it's not free, and with so many other free ad
blockers around, we don't know how they justify the $40 ($3.33 a month)
charge. Ad Remover's privacy policy is long and full of legalese.
For instance, this was be enough to raise our eyebrows: "You expressly consent
to the processing of your Personal Information according to this Privacy
Policy. Personal Information may be processed by Ad Remover in the country
where it was collected as well as other countries (including the United
States) where laws regarding processing of Personal Data may be less
stringent..." We would recommend that you steer clear.
The best defense is a good offense... and the best way to deal with
malware, in all it's forms, is to do everything you can not to get it in
the first place.
James loses Internet access every time
he installs Windows 10 Creators Update
But overall, when we reviewed Privacy Badger,
we found it to be safe.
Teddy wants to view files from old floppy disks on his PC
Gary wants to change where downloads are saved when using Chrome
Here's what you can do:
Pauline asks about her Cloudeight Direct Computer Care Keys
One Year Emsisoft
License With FREE Installation & Set-up
Help us by making a small donation
How to Switch Between Command Prompt and PowerShell on the
Win+X Menu
So, since most of our tips that require you to run commands use a
Command Prompt or Command Prompt (Admin), if you right-click your
Windows 10 start button and see PowerShell, no problem, here's how to
easily switch back and forth between Command Prompt and Windows
PowerShell.
Open Settings > Personalization > Taskbar > Under "Replace Command
Prompt with Windows PowerShell in the menu when I right-click the
start button or press Windows Key + X" turn the switch OFF and you'll
see Command Prompt on that menu; turn the switch on to see Windows
PowerShell.
Get a Fresh Start
Fresh start in Windows 10 Creators Update, is a
great way to start off fresh with a brand new computer or start fresh with
a Windows 10 computer that isn’t running very well. Fresh start clean installs a clean fresh, updated
copy of Windows 10 while saving your personal files and some of your
settings. It’s a great way to start fresh with a new computer, or start
fresh with any Windows 10 computer with Windows 10 Creators Update
(version 1703) or newer installed. Fresh start is a great way to rid a brand new
computer of the pre-installed bloatware and trialware that manufacturers
love to install on new computers as they try to squeeze out an extra buck
or two… or Fresh start may be just the ticket to freshen up a Windows 10
computer that isn’t running very well. Before we start, we recommend that you have good
backup of all your personal files. While Microsoft says a Fresh start
saves your personal files and some of your settings, it’s better to be
extra safe than extra sorry. Also keep in mind if you do a Fresh start on
a computer you’ve been using for a while, all the programs and apps
you use will have to be reinstalled after a Fresh start. Fresh start is different than Windows 10 Reset.
Windows 10 Reset resets your computer and saves your personal file,
removes all the desktop programs you installed, but keeps all the manufacturer's
bloatware and
pre-loaded
trialware, and keeps apps that installed with Windows 10. Fresh start saves your personal files and some
of your settings, wipes out everything else, and installs a clean, updated copy of
Windows and then returns your personal files and folders back to their
previous locations. With all that stuff out of the way… let us begin. Fresh start is super easy to do. Go to Settings
> Update & security >”More recovery options” and click on “Learn how to
start fresh with a clean installation of Windows.”:
When you click on “Learn how to start fresh…”,
you’ll see this:
REMEMBER – this is important: Fresh start will
wipe out wipe out all the manufacturer’s bloatware and trialware and
preinstalled apps... AND it will also wipe out any programs (antivirus,
Office, etc.) you installed on your computer as well. Though Microsoft
claims Fresh start will keep your personal files and some of your
settings, we highly recommend that you have a good backup of all your
personal files (pictures, music, documents, videos, movies, etc.). Fresh
start really means a fresh start. So, are you ready for a Fresh start? Organize Your Windows 10 Start Menu the
Creators Update Way Windows 10 Creators Update lets you create
folders from start menu tiles so you can organize your start menu any way
you like. Here’s my start menu, freshly organized in
Windows 10 Creators Update:
Here’s a close up of the “Browsers” group:
If you click on any one of the browser icons in
the group (see above), the browser section will expand as you see below:
You can create and name as many groups as you
need. Here’s how...
Through the Glass Oldly
Anyway, it occurred to me
that I spent a great deal of my time in my youth wasting precious time:
Chasing girls, hanging out in bars with buddies, skipping classes in
college — yet still getting passing grades – dreaming impossible dreams…
ridiculous folly.
Yet, still, without all the modern tools that make time-wasting a snap,
I still managed to waste a whole lot of the most precious time in a
human being’s life – the fleeting moments of youth...
Restore Point Creator We recently
wrote an article on how to quickly see how many restore points you
have on your PC by using a Windows command. We didn't really know that so many of you
were interested in System Restore. The article about running the command
to list all your restore points was written to show how to do it. But
there are better ways to learn everything there is to know about your
System Restore points. You can download a program we recommended 4 years
ago that has gotten even better. System Restore is one of those Windows features
that we forget about until we really need to. System Restore can bail you
out of some really sticky situations, and help you restore your computer
to a time when it was healthy — back before you did whatever you did to
cobble it up. And we all do something some time that we wish we wouldn’t
have done. Wouldn’t it be nice if life had System Restore, and we could go
back and do things over the right way. Well, life doesn’t but Windows
does, and it’s one of the most important Windows features because it
really can help you restore your computer back to a time when it was
working well. But System Restore can be a be a bit befuddling
to find, use, and understand. Windows doesn’t do a very good job of giving
you control over it’s settings. Lucky for you, we’ve found a program
that's super easy to use and allows you to quickly create a restore
point, manage your existing restore points, delete specific restore
points, show you how much hard drive space each restore point uses (and it
can be a lot), manage space allocated for System Restore, manually fix
System Restore, let you choose a restore point and restore your computer
and a whole lot more. This is a program that should be on your
computer. It will help you understand System Restore, and more
importantly, help you manage and use it. We give this program our highest recommendation.
The author plays no games. This software is clean and free from bundles-
as long as you download it from the author's site. The download link is
clearly visible and not hidden among a dozen green download buttons. This
is a program you need to have on your computer — and one you will use
quite often (or should). NOTE: If you're using Emsisoft and you
download the installer, you may get warning that this program is trying to
manipulate other processes - in this case, Volume Shadow Copy services....
You should click "Allow once" so the program can install. It's not a false
positive - you would never normally want a program to manipulate these
processes. Once you install System Restore Point Creator, be
sure you click on the "System Restore Point Utilities" and "Program
Options/Settings" tabs. You'll find a ton of useful features. And if you
are not sure what each feature does, the author has very nice
instructional videos and a great
FAQ
page.
Take control Windows System Restore. Manage, create, fix, use, and learn
more about how to use one of Windows’ most important features, System
Restore... by
visiting this page and downloading Restore Point Creator.
It does a whole lot more than just help you create and delete restore
points.
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Help us keep up the good
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Help us keep up
the good fight with a small donation.
But that's not the kind of personal files we need to talk about.
We need to talk about your personal files on Windows. We have had
at least a dozen people write and ask if Windows saves your
personal files then removes everything else, would they still have
MS Office, Emsisoft, Corel, etc. We want to clear this up.
Windows 10 (Creators Update) Fresh start and Windows 10 Reset (if
you choose that option) will both save your personal files and
reinstall Windows. Fresh start wipes out everything, including
computer manufacturer's bloatware and trial ware, wipes the hard
drive, reinstall Windows and then puts the user's personal files
back. Personal files are files like your pictures, images, PSP
tubes, documents, text files, emails, music files, and videos. But
things like Microsoft Office and Emsisoft are not personal files,
they are programs. Programs can be reinstalled, but if you lose
your precious photographs or other personal files, they're gone.
So when you do a System Reset and choose to keep your personal
files or you do a Fresh start, Windows will save your personal
files, but you'll need to reinstall the programs you use.
NOTE: Though Windows 10 says it will save your personal files when
doing a Fresh start, and gives you the option of saving your
personal files with System Reset, we urge you to keep good
backups. As most of you know by now - nothing in the world of
computers is perfect.
These
products and services are recommended and endorsed by Cloudeight:
Emsisoft
Anti-Malware- The best anti-malware you'll find
anywhere. Great protection -- both proactive and reactive. Learn
more here.
Reg
Organizer-- A Swiss Army knife of PC tools. Easy for
beginners to use -- with advanced features for experienced users too. Learn
more here.
Cloudeight
Direct Computer Care - Computer Repair Service--
And for computer repair, you can't beat our remote repair service. You
never have to leave your home, take your computer anywhere or leave it
with someone you don't know or trust. We can fix most computer problems
and all you have to do is sit back and relax. Learn
more here.
Thunderbird
Email Setup - we'll set up Thunderbird for you - works great
with Windows 7, Windows 8 and Windows 10. Get the
details here.
Windows
10
Customization - Make Windows 10 look and work the way you
want it to. Get
more info here. Also..
don't forget: We're
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Have a great weekend! Darcy & TC DISCLAIMER ABOUT THE TIPS
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