Cloudeight InfoAve Premium Issue #714 Volume 14 Number 35 June 16, 2017 Dear Friends. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much! Happy Father's Day to all the fathers and grandfathers! We hope you have a happy and memorable Father's Day! Happy Father's Day! Take advantage of our Father's Day Specials & SAVE! Cloudeight Direct Computer Care Repair Keys BUY ONE and GET ONE FREE! This weekend, you can buy one Cloudeight Direct Computer Care Repair Key at the regular price ( $50 ) - and we'll give you one free. You can give the second key to dad or anyone you like - or keep it for yourself! This is the lowest price we've ever offered on our Cloudeight Direct Computer Care Service keys. So don't miss out. Cloudeight Direct Computer Care Repair Keys never expire - they are good until you use them! Offer valid through Monday June 19, 2017 only. Get more details and save $$ right now. ~~ OR ~~ Buy a Cloudeight Direct Computer Care Season Ticket $25 OFF.... And we'll give you a Cloudeight Direct Computer Repair Key FREE! For a limited time, when you buy a Cloudeight Direct Season Ticket at $25 off regular price, we'll give you a Cloudeight Direct Computer Care Single Repair Key - FREE. You can give the free repair to your dad or anyone you like. Our Cloudeight Season Ticket is good for unlimited computer repairs for one full year from the date you first use it. It's like having insurance for your computer. And during this sale, when you buy a Cloudeight Direct Computer Care Season Ticket at $20 off regular price, we'll give you a single repair ticket you can give to dad, a friend or anyone you like. Offer valid through Monday June 19, 2017 only. Get more details and save $$ right now. Here are some important links for you:
A comment from Jill Hi there from Australia! I have had Emsisoft for a number of years following your recommendation of it and want to tell you how pleased I am with it. I have had no trouble with viruses etc. since installing Emsisoft until a few weeks ago when a scan showed a Trojan on my computer. Not knowing what to do about it, I sent an email to Emsisoft's help desk and over the next week or so, Kevin Zoll corresponded with me leading me through various steps to get rid of it and also tweak some other stuff the logs showed up. His replies were always prompt and written in easy language for an "oldie" to understand. My computer is now clean as a whistle and I wanted to thank you for recommending Emsisoft in your newsletters. It is well worth every cent! A comment from Helen I just wanted to send you a big thank you. Today my computer was hit by a ransomware email that I couldn't close. I was absolutely NOT going to pay any ransom, and since I had Emsisoft, due to your recommendation, it kicked in so fast that I almost didn't notice it come up before this nasty message started playing and replaying. Once I had my machine turned off and restarted, it had quarantined that bad boy and cleaned the mess up. To be on the safe side I ran a full malware and ransomware scan and everything came out OK! So thank you, thank you, thank you for all you do and for your great recommendations. A comment from Sharon Thanks to Darcy for setting up Thunderbird for me. I love it. It's great to be able to use stationery again. Thanks Darcy. A comment from Rebecca I'm a first time user of Cloudeight computer repair. I want to thank Darcy for all the time she spent in trying to figure out what was going on with my PC. Her perseverance paid off. It's been a long time since my computer has been this fast and worked this well. Great job! I am glad I found a reliable honest company I can trust my computer repairs to. I'll be back! Thanks again. Rebecca S. A comment from Terry TC worked on my computer last week. He worked for over an hour and got it working really good. But even then, he told me to let him know if I needed anything else. I couldn't believe any company would be so committed to customer satisfaction. I just wrote him back and told him my computer was still running great. Thank you TC. Thanks for your professional service and for the personal attention. Thanks so much. Terry Thanks so much to Jill, Helen, Sharon, Rebecca, Terry and everyone who wrote to us last week. And thanks all those who used our Cloudeight Direct Computer Care services . And a thank you also, to all who have helped us with your donations and those who have shared our site with friends. TC & EB Help Support Cloudeight: With our new Monthly Gift Option This is for those of you who would like to set up a monthly gift to help Cloudeight. We are now offering this option because so many of you have asked us to offer a monthly gift option. If you're interested, please see this page for more information. Why we need your help We decided long ago we would not sell anything we wouldn't use on our own PCs or recommend to our families and friends. So, we offer a very limited number of software programs - only the ones we trust, use, and believe in. We also decided that we would never use irritating popup, slide-in, or any annoying advertising on our pages beyond simple, identifiable, in-page advertisements. Only selling trustworthy, useful products mean's we'll never sell anything we don't believe in no matter how much we need the money. And we'll never cover our web pages with dozens of annoying ads that you have to close to see what's on the page. Our income is limited and derived from the honest and useful software we do sell, to the Cloudeight Direct Computer Care services we offer, and contributions from people, like you, who want to help us. Help us to keep on helping you! See this page for more information. Donald has trouble removing Panda AV I have downloaded the latest version of Emsisoft Anti-Malware after deleting Panda. Upon restart Emsisoft has a major error and cannot restart. The error message indicates that Emsisoft can not connect to the service application. I did a restart and a cold reboot with no success. Our Answer Hi Donald. Be sure you have completely removed Panda. It is very difficult to remove, so use this tool to completely remove Panda. If you are still having problems, download this file, and run it. It will completely remove Emsisoft in case your installation was disrupted because Panda was still running in Windows services When you run the program, make sure you check all boxes, let it completely remove Emsisoft, and then restart your PC. When you've done all of those steps, download a fresh copy of Emsisoft from here. Let us know if you have any further issues. *** Don wrote back***
"Thank you. All set! Emsisoft is up and running and did a Malware
Scan. I had to run the Panda uninstall twice but the second time I got
the indicator that it was complete. I am sure glad to be back in the fold
with Cloudeight. I have recommended you to many of my contacts including
the Knights of Columbus Council in which I am a member. You do great work
and provide very easy to follow the instructions and work with. Thanks
again and God Bless you. Don"
Sandy wants to clear her cache but not
have to go
through the extra security on banking sites
Our answer Also keep in mind, your bank (or other sites) are not doing this (verify your identity by text or email) to annoy you - it adds and extra layer of security. With security breaches seeming to happen almost daily, we personally think that having to verify our identity from time to time is a good thing and worth the minor annoyance. However, to each his own. If you want an easier way to manage cookies and browsing data we are going to recommend to you an extension for Chrome you can install that lets you whitelist cookies from certain sites - like Gmail, your bank, or any other site you want to whitelist. It's called "Vanilla Cookie Manager" and it's free and available here. Here's the description from the author: [Vanilla Cookie Manager is a ...] "Cookie Whitelist Manager that helps protect your privacy. Automatically removes unwanted cookies. Cookies can be used for authentication, storing your site preferences or anything else that can be saved as text data. Unfortunately they can also be used to track you...
"You could turn off cookies completely or just shut off third-party
cookies. But that would also keep out useful cookies that many web apps
rely upon to work (like Google Mail or Calendar).With Vanilla you can
select which cookies you want to keep on a whitelist. All unwanted cookies
are deleted automatically (or manually if you prefer).
Bert has problems with Microsoft Office Like all the other I admire your skill and your sincerity. Is there any where, settings for Word 2000? just lately keep getting messages saying THERE IS A PROBLEM STARTING OFFICE ASSISTANT, like to stop this. Haven't got a repair disc for it. Can I uninstall it and reinstall it? Do appreciate your weekly letters. Regards, Bert
Our answer
When you click on Change, you'll see your repair options. Note: Yours may look very different than mine since you're using an older version of Office.
Click on "Repair".
PS: We don't get a commission from Microsoft; we're not selling Office.
We just think that the payment option makes sense since you always have
the most current version of Microsoft Office. It's an option some of you
may want to consider. And remember
are many free office programs available too, and most are compatible with
MS Office documents. An example of a excellent free office program that is
compatible with most MS Office documents is OpenOffice.
You can find out more about
OpenOffice here.
Our answer
Our answer
The original version of Windows 10 was version
1507. That was released on July 29, 2015. The first major update was
called the Windows 10 "November Update" or version 1511. Then in August
2016 came the Windows 10 "Anniversary Update" or version 1607. In April
of this year (2017), Microsoft released Windows 10 Creators Update or
version 1703. None of these updates are whole new releases of Windows. The
Creators Update is just one in a series of major updates to Windows 10. It
does contain some new features and it does make some minor changes to the
operating system. But updating does not require you to reinstall your
programs, nor will you lose any settings or data. Microsoft has
been excellent at making sure if, for some reason, the update fails to
install correctly, that your PC is restored to its previous state. *** Roseanne wrote back *** Thank you so much for the explanation. I followed your directions and found out I have version 1607. I will update it now that I know what it is. Have a great day! Roseanne.
Gary wants to know our thoughts on leaving a PC running or
shutting it down
Our answer
Even PCs with SSDs, have processors, and many processors have fans. Some
computers have fans case fans for ventilation... and fans are moving
parts. The processor gets hot when its working, not as hot when idling and
cold when the PC is turned off. Constantly moving from cold to hot may be
may shorten processor life, and turning the fans on and off may shorten
their life span.
The monitor is a whole other animal. We dim our monitors when we are not
using them. A monitor is much more like a light bulb than a computer is.
Also, monitors use the most electricity.
Peggy asks another question about leaving a PC running all the
time
Our answer *** Peggy wrote back *** Thanks so much for answering my question so completely. I do try to use strong passwords and do no banking or anything that might get me in trouble. You are both wonderful people to answer all our mundane questions.
Our answer
One Year Emsisoft
License With FREE Installation & Set-up
Help us by making a small donation
How to Save Text files, Word Documents, Pictures, and Web
Pages as PDF Files
Are you seeing a pattern here? You can turn almost any image, text
file, or document into a PDF file, without downloading any software or
using any online web apps. It easy to do, and if you're using Windows
10 you have this option available to you, without having to add any
additional software.
How to See a List of Files You've Recently Accessed Every time you access a file or folder in
Windows, it's added to a list. But do you know how to access this list?
It's easy. Very easy. Open a Run dialog by holding down the Windows Key
and tapping the "R" key. Type RECENT in the Run dialog and press Enter or
click "OK".
Windows 10 users will notice also that a list of
recently accessed files and folders appears in File Explorer > "Quick
Access". If you want to clear this list of recently access
files and folders, do this: Windows Key + R to open the Run dialog. Type Control Folders in the run box to open
Folder Options and click OK or press Enter. (Note: You can also use
Control Panel / Folder Options or File Explorer / Options.) Under
the General tab, under "Privacy", next to "Clear File Explorer history"
click "Clear".
So now you know how to see what files and folders
have been recently accessed on your computer. And how to clear them. I
always love to do this with EB's computer. You should see the stuff she
looks at! Please not that Windows 7 users will see
different dialogs, but the functionality is the same.
A Reader Submits a Good Tip for Windows 7
Users Having Problems With Windows 7 Updates Note from us: Peter, a Cloudeight subscriber,
submitted this tip to us and we thought many of you who are still using
Windows 7 would find it informative and useful. So, we've decided to share
it with you. Following up on your email newsletter, (Issue
#712), "Richard has problems with Windows 7 updates": What’s Your Up Time? How Long Has It Been Since You Started or Restarted Your PC? We leave our computers running 24/7. If you asked us how long it’s been
since we last restarted our PCs, we couldn’t tell you without looking at
our up time. If you’re like us, you probably don’t know how long it’s been
since you rebooted either. So, how long has your computer been running since the last boot? If you want to know how long your computer has been running since the
last time you started or restarted your PC (your PC’s “up time” ), there
are many ways you can find out. We’re going to show you two ways. The
first way, not only shows you how long it’s been since you last started r
restarted your computer, but when your current version of Windows was
installed. If you’re using Windows 10, you’ll see the date of the last
major (version) update. Open a Command Prompt. On Windows 7, type CMD in the start menu search, click on CMD when it
appears at the top of the search results. On Windows 8.x, press Windows
Key+S and type CMD into the search box and click on Command Prompt when it
appears in the search results. In Windows 10, right-click the start
button, choose Command Prompt (if you see Windows PowerShell,
see this article). When Command Prompt opens, at the prompt, type systeminfo And press Enter.
You’ll see the last time you booted or rebooted your computer. As you
can see mine has not been restarted since 6/9/2017 (4 days ago). Also note
that above it, you’ll see “Original Install Date”. I’m using Windows 10
and 4/22/2017 was the date I installed the Creators Update (Version 1703).
It was not the date that Windows was originally installed on this PC. If you’re using Windows 10, another way to see how long your computer
has been running since the last reboot, is to use good old Task Manager.
And luckily for me, no matter what version of Windows you’re using, you
can open Task Manager by using the keyboard shortcut CTRL+SHIFT+ESC. So
open Task Manager and then click on the “Performance” tab. Click on “CPU”
and look near the bottom.
You’ll see, under “Up time” that my computer has been running for 3
days, 23 hours, 11 minutes and 20 seconds since the last time I restarted
my PC. So … what’s your Up time?
Summer and Time Next week, according to the calendar, summer will arrive here in my neck of the woods. But where I live, summers are not measured so much by the calendar as by holidays. Here, summer begins with Memorial Day and ends with Labor Day. The mid-point is marked by the Fourth of July. The calendar does not agree of course. Summer, according to “calendarians” (is that a word?) begins on or about June 21 and ends on September 22 or 23rd (depending on the year). But, no matter how you measure summer, it’s the shortest season of the year; although if you count days, it’s about the same length as all the other seasons. Still it seems shorter. And, that’s all that matters, I guess. Scientifically speaking, the day that summer begins is called the summer solstice. That’s when the sun shines directly over the Tropic of Cancer and marks the time when summer’s direct sunlight reaches its northernmost point. I do realize that those of you who live in the southern hemisphere are experiencing the winter solstice at this time. Lots of pagans used to go wild then, so I hope all of you down south behave yourself. Summer is a time when the days are long, the nights balmy, the breezes warm, and time passes most quickly. It’s a fact. I don’t care what calendarians say, what watches say, or what is logical. Time passes most swiftly when summer is here. The older you get the faster time flies anyway…
If You Want to Be a Sesquipedalian, You're Gonna Need a Dictionary! Wordsmyth Dictionary pronunciation: dIk sha neI ri part of speech: noun definition 1: a reference work that contains a list of words of a particular language, usu. in alphabetical order and supplemented with information about the spelling, pronunciation, and meaning of each word. definition 2: the electronic form of such a
list of words, often without meanings or other information. definition 3: a book that contains
information on a specific group or class of words or subjects. related words: thesaurus Got the idea? Wordsmyth is an online dictionary and a lot more. The site has dozens of features, but most of them are for subscribers – i.e. PAYING SUBSCRIBERS. However, my friends, don’t let that dissuade you, for there are many great features you can access pro bono, for nothing, free and all that. Here, they say a picture is worth a thousand words... The dictionary is free, as are the word puzzle solver (you cheater, you!), reverse search (whatever you’d need that for), anagram solver, and a bunch more stuff that... if you’re so inclined and interested. If you want to know more, cheat on word games or become a certified sesquipedalian, you can visit the site and browse around. We don’t know what you think, but we’re pretty tired of looking up words like “sesquipedalian” and being bombarded with less-than-erudite advertisements that disturb our academic mood and our immersive search for knowledge (EB aside). So we, (I) use Wordsmyth because I get the definitions I want and I’m surrounded by an ocean of academia which I absolutely misjudged as a youth as worthless. Little did I know how easy an education can make life. If I had pursued a master’s degree or a doctorate, I could be making zillions of dollars and not be sitting here, in this stuffy office, with no air conditioning, drinking warm, rusty water, and using a toilet that makes you shake the handle to get it to stop. If only I knew what I know now, when I was younger, I’d be a rich rogue toying with pretty ladies on the yachts filled with rich and famous people, drinking single-malt scotch from handmade, pretty blue cobalt goblets, loved and revered for my scathing wit and droll humor. I’m liking that word, are you? You probably enjoy schadenfreude too. Alas, age has stifled most of my dreams except for the one about dying peacefully in my sleep. There’s still hope for that one. The pretty ladies, single-malt scotch, cobalt-blue goblets and gigantic yachts filled with the rich and famous hobnobbing with me... not so much. Before the men in the white coats come to take me away for drifting so far away from the point of this article, suffice it to say: If you’re looking for a good online dictionary with a lot of features (not all of them free) you should do what I do... because you probably aren’t drinking single-malt scotch from cobalt-blue goblets on the decks of your own yacht, surrounded by the rich and famous, be served by pretty ladies (if you’re male) or chipmunks(?) sorry, EB says Chippendales (if you’re female) either. And I do solemnly apologize to all the English teachers I’ve ever had in my entire life for the previous sentence. And now, in my inimitable, laconic style, I submit to you, our Cloudeight site pick Wordsmyth. Go and misspell no more. EB do I as I say, not as I do!
Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC. Help us keep up the good fight with a small donation. After you donate, you will receive an invitation to become a Cloudeight Booster. Help us keep up the good fight with a small donation. Interested in making a automatic monthly gift? Visit this page. Help us keep helping you and helping you stay safe on the Web.
More CTRL for you! Ctrl+F = Find something on a page – in a browser, text editor, PDF editor, ebook, etc. To remember this easily, think F = FIND. Ctrl+P = Print the document you have open. Whether it’s a web page, a Word doc, PDF file, text file, etc. Think P = PRINT. Ctrl+N = Opens new window in the program that’s running. Think N = NEW. Ctrl+S = Saves the document you’re working on. Think S = SAVE. Ctrl+H = Shows your browser’s history. Think H = History Ctrl+J = Shows a list of downloads in your browser. Think J= ? I give up! J=Downloads! Junk? Is your downloads folder full of junk? And let us not fail to mention: Ctrl+A = Select All Ctrl+C = Copy Ctrl+V = Paste And finally, my personal favorite… Ctrl+EB = EB disappears. And all these work (all but Ctrl+EB) on any version of Windows.
These products and services are recommended and endorsed by Cloudeight: Emsisoft Anti-Malware- The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here. Reg Organizer-- A Swiss Army knife of PC tools. Easy for beginners to use -- with advanced features for experienced users too. Learn more here. Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here. Thunderbird Email Setup - we'll set up Thunderbird for you - works great with Windows 7, Windows 8 and Windows 10. Get the details here. Windows 10 Customization - Make Windows 10 look and work the way you want it to. Get more info here. Also.. don't forget: We're offering something we think most of you will enjoy. We have a daily tips and tricks summary newsletter that is sent six days a week. It features daily tips, freeware picks, and site picks and interesting computer tips, tricks and more. It's short and sweet - very brief and lightweight. If you'd like to receive or daily tips and tricks newsletter (completely free, of course). You can subscribe here. You can also help us by using our Start Page. We have over 100 free games to our Start Page too - come and play all day. It costs nothing to use our Start Page--and helps us a lot. Your Premium Members' Home Page is located here.
We'd love to hear from you! If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something,, please visit this page. If you need to change your newsletter subscription address, please see "Manage your subscription" at the bottom of your newsletter. We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We choose a few to use in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here. We hope you have enjoyed this issue of
InfoAve Premium.
Thanks so much for your support and for being a Premium subscriber.
Have a great weekend! Darcy & TC DISCLAIMER ABOUT THE TIPS
& SOFTWARE RECOMMENDED IN THIS NEWSLETTER-- PLUS OTHER
IMPORTANT INFO: "Cloudeight InfoAve Premium" newsletter is published by: Cloudeight Internet LLC |