Cloudeight InfoAve Premium newsletter

Cloudeight InfoAve Premium
Issue #722
Volume 14  Number 43
August 11, 2017

Dear Friends.

Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much!

Remember: We are now sending this newsletter from cloudeight-news @, so please add our new email address to your address book and / or alert your ISP should you need to have it whitelisted in order to ensure delivery of this newsletter.

Cloudeight InfoAve

Back to School Sale

Buy One Get One Free - Back to School Special

It's hard to believe that it's back to school time already. It seems like summer just started! For a limited time, we're offering you a chance to buy one Cloudeight Direct Computer Care Repair Key and get one FREE. You can keep the both service keys for yourself or share one or both with a family member, friend or student of your choice.

Our Back to School Buy One Get One Free Sale will be available for a limited time.

Get all the details here!

Cloudeight InfoAve

Here are some important links for you:

Cloudeight InfoAve

Cloudeight InfoAve

A comment from Patricia
Just letting everyone know how good David Biggar at Emsisoft is. I had trouble installing three games so got onto David with my problem within hours he replied and told me what to do step by step. I did as told and now the problem is solved.

So any one not using Emsisoft do so quickly as not only does it do the job well but there is help available when needed. Thanks to you Darcy and TC for recommending them to us and all the other advice we get from you both. Patricia

A comment from Patty
Hi, I just wanted to say that I call my laptop "My Time Machine". I sit down to look something up on DuckDuck Go and five minutes later I look at the clock and five or six hours have passed. I live alone and can't see how my mother lived to be 103 years-old and never saw a computer. My computer and my TV are my lifelines and you are wonderful people who make these "golden' years bearable. Thank you for all your terrific advice and service. Hugs and Blessings. Patty

A comment from Doris
A big thank you to TC for working so hard on my computer the other day. His fingers flew over the pages, was hard to keep track of them. After a couple hours he had the job done and it works fine now. Really appreciate all the work you and Darcy do. I'm sure I will be back again.

A comment from Edith
Darcy (and TC before her,) spent a lot of time and effort, recently, sorting out why I couldn't enter my renewal key for Emsisoft Anti-malware. They were also very patient with me (an 82 year old), when I wasn't responding to their emails during the remote control session! They deserve every praise, in so many ways; not forgetting the hilarious interactions between themselves, and with us via Info Ave, which always make my day! Thank you for everything, EB and TC ; you are both pretty special.

A comment from Annie
Once again, a very big THANKS to TC for checking out my desktop pc, which was giving me trouble since doing the Windows 10 Creators Update. All seems to be running well now, thank you! I just do not know what I would do without Darcy and TC. I don't use my PC a great deal, but what I use it for is very important, and without it I would be very isolated. You two are amazing and awesome, and I am very grateful to you, just like many others are. I think I've been following Cloudeight since about 1998 OR 1999, and I have been given so much great information. THANK YOU, THANK YOU, THANK YOU!!! You are both AMAZING!!! Annie in Perth, Western Australia.

A comment from Holly
Today I had my session with TC and he is a wizard with the Mouse. He took my Mouse places I have never taken it and it had quite the ride and made my computer happy again! Think my Mouse is happier with someone who Really Knows how to get things right versus me throwing a fit at it.

As I sat there watching my Mouse dart all over the screen I realized how tremendous both TC and Darcy are and how much we all need more people like them in the entire world! I have been using Cloudeight for 18yrs and would trust no other! So if you are have an unhappy Mouse use their direct computer care service and ALL will be happy again! Holly

Thanks so much to Patricia, Patty, Doris, Edith, Annie, Holly and everyone who has taken time to write to us. And thanks all those who used our Cloudeight Direct Computer Care services . Don't forget! We're offering a Back to School Special right now... you can buy one Cloudeight Direct Computer Care repair/service key - and get one FREE.

Also, a BIG thank you to all who have helped us with your donations and those who have shared our site with friends. THANK YOU! EB & TC.

Cloudeight InfoAve

Cloudeight InfoAve

Hazel is having problems installing Windows 10 Creators Update
Hello. I am trying to upgrade to the Windows 10 Creators Update and keep getting stuck. I managed to get as far as 72% on one occasion and the reason given was my Intel driver was not up to date. I updated this and tried again. This time I only reached 32% and the following message appear

OxC19000101-Ox30018 which appears to be a first boot error on sysprep.

How do I find out how to sort this out. I have looked on line and tried several suggestions but nothing seems to sort this out. My computer is an Acer Aspire Touch screen which I updated from 8.1 to 10 and all the other major updates have worked perfectly. I have tried downloading the Media Installation method but with the same results.

I would be grateful for any help or instructions you can give me. I am fairly computer literate and am happy to try anything you can suggest. Many thanks, Hazel

Our answer
Hi Hazel. Sorry you're having problems with the Creators Update installation.

First, does your PC have NVIDIA Display Drivers? You can find out by right-clicking Start > Device Manager > Display Adapter (click the + sign next to it to expand it).

We've read a lot of info about problems withe NVIDIA display drivers and Windows 10. So, if you have an NVIDIA display adapter, you might want to check NVIDIA's site to see if they have any solutions posted.

If you don't have NVIDIA graphics, or if NVIDIA's site is of no help, try the solution outlined below:

I would suggest that you use the Windows 10 upgrade assistant to upgrade to Windows 10 Creators Update. But first I suggest you:

#1. Uninstall or disable your antivirus (security) software (you will need to re-enable or re-install it after the upgrade). If you choose to uninstall your antivirus software, you'll need to restart your PC before you proceed.

#2. Unplug any external hard drives, printers, USB flash drives, camera cards - i.e. anything connected to your PC other than your keyboard & monitor.

#3. Download and run the Windows 10 Upgrade Assistant from here. Click the button that says "Upgrade this PC now".

Finally, if the update fails again, don't be too concerned. Within the next 60 days, Microsoft will be rolling out the Windows 10 Fall Creators Update (or Windows 10 Autumn Creators Update -- depending on where on Earth you reside). Since, this is a major version update, it will update all older versions of Windows 10, including Creators Update.

Let us know if this helped you.

Cloudeight InfoAve

Christine says what happens if Microsoft stops supporting Windows 10
What is a person to do now if they are no longer going to support win 10?

Our answer
Hi Christine. Microsoft is not going to stop supporting Windows 10. Windows 10 is the last numbered/named version of Windows. In the future, people will just refer to it as Windows. And Microsoft is never going to stop supporting Windows... so there is nothing to worry about.

Cloudeight InfoAve

Rea has some questions regarding her taskbar and ads in Windows 10
Hi My Favorite Duo: I couldn’t locate my Friday Mail from the info Ave so I took the liberty of doing it this way and hoping maybe you will answer in Fridays Info Ave.

My desktop is working fine but for some reason which I hope you can tell me, my taskbar icons are showing double rows with arrows pointing forward and backward. It first happened when I pasted the print Scr info and it happened again when I inserted my memory card to save a picture and it also told me it wasn’t working right and to scan it but I ignored it and things were fine. However, it is ok for the most part.

Now, that was puzzling enough for this old broad but then Microsoft covered my screen saying in essence that I should try Microsoft Edge and I could not close it by the x or anyway except manually, what is with that?

If you can’t answer me for one reason or another, chances are that I will leave but I know you guys are busy and I would understand. I read in the newsletter today that you reach someone in South Africa, that is just wonderful and there is Australia, Canada and all over the U.S. What a great job you do, that is one reason why I throw money your way when I get a chance. Keep up the good work! Thanks, Rea

Our answer
Hi Rea. Thanks for your very nice comments.

First you can try putting your mouse cursor over the very top edge of the taskbar and dragging it down with a quick, download motion. It takes a little practice, so you might want to try it a couple times.

But it does sound like you have a few settings that need to be adjusted. Your taskbar can only expand so far horizontally, so it will expand vertically when it runs out of real estate. You'll also have up/down and back/forward arrows to navigate. So, the best way to correct this is to reduce the amount of icons on your taskbar - and that is easy to do. Also, you can also reduce the size of the icons.

Let's get started: Open Settings (Windows Key + I or use the gear icon visible when you click your Start button).

In Settings go to Settings > Personalization > Taskbar and do the following:

Under "Taskbar location on the screen" and "Combine taskbar buttons" made sure it's set to "Always, hide labels". If you don't have it set this way, it will show text labels for every taskbar icons, and it will show an icon for everything. For instance, if you have this set to "Never" it will show separate icons for every window you have open. If you have this set to combine, a program with several open windows will display several icons in the taskbar.

Cloudeight InfoAve Newsletter

If that doesn't completely fix your problem, and your taskbar is still doubled, use the setting above (in the screenshot above) and also switch to small icons by turning the switch under "Use small icons" to "ON" (see screenshot below):

Cloudeight InfoAve Newsletter

As for the Edge advertisements (that's what they are) do this: Open Settings > System > Notifications & Actions and disable the “Get tips, tricks, and suggestions as you use Windows” . This will prevent things like "Try Microsoft Edge - The browser made for Windows 10" and other Microsoft ads from popping up on your screen.

We'll also be featuring a tip showing how to shut down all Windows 10 advertising... so keep reading this newsletter.

Thanks again for your very nice comments and your long-time support, Rea; we both appreciate it very, very much.

Cloudeight InfoAve

Myra wants our opinion on an article she read
This looks interesting, but I want to make sure it is safe. I only trust your judgment!

Our answer
Hi Myra. While we know our opinion on this will not be welcome by those who loved the features in old versions of Windows that are no longer included in Windows 10 - or that have updates in Windows 10 that are not like the original Windows features, we have to be honest.

The problem with most of the things recommended in that article is that they're programs that have been specially modified to work on Windows 10. And the problem with that is, at least most of the time, whenever Windows has a major update, the programs that were modified to work in Windows 10 will stop working. Then users will have to wait until whoever modified the program to work in Windows 10, modifies it again to work in the latest version of Windows. It can be an endless cycle. We have run into this many times with Windows Mail and Windows 7 Games modified for Windows 10.

So, we're not saying that the programs listed in the article are good or bad. We did not test them. But we think users could avoid a lot of hassle by finding compatible replacements for the things they loved in older versions of Windows without using old software modified to work in Windows 10. It's only going to end up causing frustration - at least in our opinion.

The final verdict: Use at your own risk.

Cloudeight InfoAve

Sidney's touchpad was re-enabled after a Windows Update and he cannot disable it again.
After the latest Windows 10 update, my touchpad is enabled and I am unable to disable it when the USB mouse is attached. My cursor keeps changing not only the location, but closes programs I am using, going back to a past program I thought I had closed - especially when on the web. I'm going nuts with this. Please, can you tell me what I need to do? I have a HP Pavilion

Our answer
Hi Sidney. First try visiting the HP computer support site and do a search for anyone else having this issue after upgrading to Windows 10 Creators Update. You may be able to find a simple, quick fix there.

If not, try this. Right-click on your start button, click on Device Manager. Under "Mice and other pointing devices" find your touchpad. Right-click on it and choose Update driver. Use the default settings to search everywhere. It should find the correct driver. If not, you can use Device Manager to uninstall the device and then reinstall it. You may need to contact HP support to find and download the correct software and drivers needed to reinstall the touchpad.

One last thing... drivers should only be updated or rolled-back if you're having a problem with a hardware device - like you are. Don't be tempted to download one of those "Driver updater" programs. Every one of them we've seen is either malware or causes serious problems with PCs; as good as they make them sound, they are really bad medicine.

Let us know if you get your problem solved, Sidney.

[Sidney wrote back: Yes, I got it fixed. I followed some of the suggestions in a HP forum.]

Cloudeight InfoAve

Caroline wants to delete the Upgrade Assistant icon on her desktop
I have an icon on my desktop for windows10 upgrade assistant. Can I remove it since my computer has upgraded to the creators update?

Our answer

Hi Caroline. You sure can. Just right-click and delete it. If, in the future, you ever need to manually update to a new version of Windows 10 you can download the Windows 10 Media Creation Tool from which you can create installation media for Windows 10 - or update your PC immediately. So, go ahead and delete the old upgrade assistant.

Cloudeight InfoAve

Holly has a question about CAPTCHAs
I have been a long time subscriber and fan, kudos to you both! My question is about those CAPTCHA things on some web pages. I understand having to type in the words or numbers it shows to prove you're a person. But now I've seen sometimes where you just have to click here to prove you're a human. How does clicking in a box instead of typing in a word or numbers prove you're human? Just wondering. Like the one on this page below, where it says type in any 2 numbers. What's up with that? Holly

Our answer

Hi Holly. Thanks so much. We think you're writing about the new type of CAPTCHAs that use pictures. Let's look at an example:

Cloudeight InfoAve Newsletter

You may see a box that says "I'm not a robot" and when you click it, it just opens the page or log in you want to access. But sometimes, if you click the box next to "I'm not a robot" you'll see a challenge like the one above that says "Select all images with grass." Then you'll have to click on each picture that has grass in it. 

Unless the CAPTCHA is not working right, sometimes you'll get the challenge and sometimes you won't. As programmers and brainy scientists get further along with artificial intelligence, we'll probably see less and less challenge CAPTCHAs.

So, if you have been lucky enough to click "I'm not a robot" and you have never had to pass a challenge, you're very lucky! You should buy a lottery ticket... (kidding). 

Cloudeight InfoAve

Susan doesn't use her Gmail account much and wants her InfoAve Newsletters sent to her email address
Even though I have been registered for years, my Info Ave is coming into gmail, which I seldom use. Could you please change the email address to: ----------- Thanks.

Our answer
Hi Susan. You are getting them sent to your address as well. Unfortunately Rogers uses Yahoo mail servers. As you may recall, Yahoo had 1.5 billion user accounts hacked in the past year, and in their overreaction to that,  they censor mail and bounce/delete mail they feel you don't need. We see that the latest issue of InfoAve Premium was bounced by Rogers. You will have to contact Rogers and complain, and ask them to whitelist us. Or you can continue getting our newsletters at Gmail also.

Here is the information you'll need for our newsletter in case Rogers decides to cooperate with you: ( []) - this is the IP address and server we use to send from our Lyris-based mail service.

And the address we send the newsletter from is cloudeight-news @

Cloudeight InfoAve

Linda lost some installed fonts when she installed Creators Update
Since my Windows 10 updated to the Creator's Update, I have several fonts that aren't showing up. If I go into the font folder, they are there, but if I change to one of those fonts and try to type with that particular font, nothing shows up. Can you tell me what's wrong or what I need to do? Thanks!

Our answer
Hi Linda. We've never heard of anyone losing fonts due to the Creators Update. So, we did some research and we found some instances of users losing some fonts after the update. Most of them were given solutions by the Microsoft "community" that didn't work. So we discussed how we would solve this problem if it happened to us.

If these were fonts that you installed, we suggest you reinstall the fonts that don't show up. After you reinstall them, restart your PC. Be careful: If you search for the fonts online, make sure you check out any sites offering the fonts you need to reinstall.

If the fonts that are missing are Windows fonts that came with Windows 10, you can download a zip file, containing all default fonts that ship with Windows 10. We downloaded the zip file to make sure it was safe and checked out it's contents. You can install any font you are missing by clicking on the font you want to install and then clicking the button labeled "Install" (see the screenshot below):

Cloudeight InfoAve Newsletter

Let us know if this helps you.

Cloudeight InfoAve

Emsisoftt with installation & setup by Cloudeight

One Year Emsisoft License With FREE Installation & Set-up

Hey! Some of you still aren't using Emsisoft... so we're making you an offer you can't refuse! If you're not yet using Emsisoft, here's your chance to get the best protection you can buy and we'll install it and set it up for you FREE. Emsisoft now has a powerful new anti-ransomware feature!  See this page for all the details.
Cloudeight InfoAve

Cloudeight InfoAve

How to Stop Microsoft Advertising in Windows 10
Windows 10 (All versions)

Maybe you've noticed: Windows 10 has a lot of advertising within it. It's not blatant; they are not jumbo-sized, blinking, flashing advertisements. They're more sophisticated, the fit-right-in, kind a looks like part of Windows type of ad. And no, this advertising isn't just because you may have gotten Windows 10 free via the free upgrade offer. If you went out today an bought a copy of Windows 10 for $100 or even Windows 10 Pro for $200, you're still going to see Microsoft advertising in Windows 10. And while you're not going to get rid of all of it, you can disable most of it, and it's pretty easy to do.

Stop Ads (Suggested Apps) From Appearing in your Start Menu

If you use the default hybrid Start menu in Windows 10 - the one with tiles as well as a program list, you will occasionally see "suggested apps" appear.

Sometimes these suggested apps are free, but sometimes they're not. Sometime their products or games from the Windows store which sell for $40, $50 or more. If you're like most people, there's enough advertising on the Web, on the highway, on TV, so you probably don't want Microsoft using your Start menu as a billboard for anything they want you to use or buy.

You can put an end to suggested apps and stop them from showing up in your start menu. Just open Settings > Personalization > Start and turn the switch under “Occasionally show suggestions in Start” to “Off”.

Cloudeight InfoAve Newsletter

Stop Taskbar Pop-up Ads

Euphemistically, Microsoft calls taskbar pop-up ads "tips, tricks and suggestions". You betcha. You're going to see ads (nags) for Edge. If you have a different browser set as default, you'll see ads for Edge that tell you how to earn free gifts by earning "rewards" points - or you'll see a pop-up saying Edge is the fastest browser and you're stupid not to be using it. Well, not really, they don't say that, but they'll tell you that Edge is the fastest browser and you should be using it! But if you wanted to use it you would use it, so why put up with these taskbar ads nagging you to use Edge or other Microsoft products?

If you want to use non-Microsoft products, that's your business. You don't need Microsoft bugging you with pop-ups. Lucky for you, it's easy to turn them off. Here's how:

Go to Settings > System > Notifications & actions > and turn the switch beneath "Get tips, tricks, and suggestions as you use Windows" to OFF.

Cloudeight InfoAve Newsletter

Also, in Creators Update, Microsoft added a new ad experience. It's "Show me the Windows welcome experience after updates and occasionally when I sign in to highlight what’s new and suggested”. And it's also in Settings > System > Notifications & actions. See the yellow highlighted area in the screenshot above. To turn these off, just flip the switch under it to "Off".

Microsoft will sometimes show ads on the Lock screen too. And you can shut these off by selecting something other than Spotlight as the background. We kind of like Spotlight since it provides us with some really beautiful wallpaper - such as we made available in this post.

However, if pretty pictures aren't your thing, open Settings > Personalization > Lockscreen and select "Pictures" or "Slideshow" instead of Spotlight (see screenshot below). That will take care of Microsoft's occasional advertising on your Lock screen.

Cloudeight InfoAve Newsletter

Cloudeight InfoAve

Easy Ways to Create Control Panel Shortcuts on Windows 10 Creators Update

Windows 10 Creators Update (Version 1703)

Microsoft is in the process of phasing out Windows Control Panel and replacing it with the modern “Settings:, but there are still many things that have yet to be migrated from Control Panel to Settings. Before the Creators Update, users were able to easily access Control Panel from the Windows Key + X menu (right-clicking the Windows 10 start button also brings up the Win Key+X menu).

However, Windows 10 Creators Update (Windows 10 version 1703) deliberately hides all the shortcuts to Control Panel. Hide the shortcuts as they may, you’re probably still going to need to use Control Panel because Settings is not (yet) nearly as robust.

If you use Control Panel often, like we do, here are 3 easy ways of putting Control Panel shortcuts where you can quickly access them.

Add Control Panel to your desktop (Method #1)

#1.  Hold down the Windows Key and tap the i key to open settings.

#2. Click on “Personalization”

#3. Click on “Themes”

#4. Near the top-right under “Related settings” click “Desktop icon settings”

#5. In “Desktop icon settings” tick the box next to Control Panel

6. Click “Apply” / “OK”

Add Control Panel to your desktop (Method #2)

#1. Right-click on an empty area of your desktop

#2. Choose “New” > “Shortcut” from the right-click menu

#3. Under “Type the location of the item:” type CONTROL (uppercase or lowercase, it doesn’t matter) and click “Next”.

#4. Under “Type a name for this shortcut:”  type Control Panel or CONTROL PANEL or whatever you like. You can type Suzy Creamcheese if you want, as long as you remember this shortcut opens Control Panel. Don’t forget to click “Finish” or all your efforts will be in vain.

Add Control Panel Shortcut to your Task Bar

Possibly the easiest tip ever!

#1. Hold down the Windows Key and tap the R key.

#2. Type CONTROL in the run box and press Enter

#3. When Control Panel opens, right-click its icon on the taskbar and choose “Pin to taskbar”.

#4. When you close Control Panel, the shortcut remains.
Cloudeight InfoAve

Windows 10’s Action Center
Windows 10 (all versions)

One of the least used and understood features of Windows 10 is the Action Center. It’s true that the Action Center is a notification area where you’ll see App notifications, notifications that your hard drives need attention, or a Windows Update is pending – and other app notifications, etc. But at the bottom of the Notification area, there’s an action center. You can access the Action Center by pressing Windows Key + A or by clicking the shout-out icon just to the left of the system clock.

You may see something like this:

Cloudeight Internet

But wait, there’s more. Click on Expand to see all the goodies in the Action Center:

Cloudeight Internet

There are some interesting, even useful buttons here. Like connecting to Wi-Fi (you can see above I’m connected to a network called “Omaha”).You’ll also see things like “Rotation lock”. If you have a tablet PC or convertible laptop, you can lock in the screen so it does not auto-rotate when you tilt or flip your tablet or laptop. In many cases, you want the screen to rotate relative to the device orientation.

Or how about Tablet Mode – if you’re using a laptop or desktop or all-in-one computer and you accidently tap “Tablet Mode” you are in for a big surprise – your desktop will be full of huge tiles and your beloved start menu will be no more. Luckily, if you accidentally tap “Tablet Mode” tapping it again will turn it off. If you click “Note” please note you won’t open Notepad, but you will open Microsoft One Note, which is a whole other animal. If you click “Quiet Hours” you won’t get any notifications between the hours of midnight and 6:00 AM. Not sure how useful that one is.

If you click the little “Sunshine” button, you won’t turn off the rain, but you will brighten your screen, if it’s not already as bright as it can be – like mine. Conversely clicking it when it’s on 100%  will make your screen dimmer. You can use this button to adjust your screen brightness however you like it. And you’ll find Battery Saver here as well.

Night light (on Creators Update and newer) will adjust your screen brightness depending on the time of day.

The one we use the most is “All Settings”.  It’s right there in Action Center, in both expanded and collapsed views.

So, now you know a lot more about the Windows 10 Action Center. If you use it, it may save you time. If you don’t, at least  you know it’s there.

Exploring is fun!

Cloudeight InfoAve

The Functional Function Keys
Windows 7, Windows 8.1, Windows 10

They're called Function Keys -- most of us call them the "F" keys. They're usually at the top of your keyboard, and for the most part they go un-used. But they can be very useful. Here are some functions you might find useful that can be done with a tap on an "F" key.

The F1 key when using a program will open its help file.

Select and highlight a file or folder and press F2 key to quickly rename that file or folder. You can also use the F2 keyboard shortcut to rename multiple files in batch mode. Just select multiple files using your mouse and press F2 to rename the selected files.

F3 will launch a search bar when using a web browser like Internet Explorer, Google Chrome, Firefox, etc.

Pressing the F4 key toggles and highlights the address bar of Windows Explorer (File Explorer) when Windows Explorer (File Explorer) is open.

Quickly refresh to view updated contents of a folder or items on the Windows desktop by pressing F5 key. F5 will also refresh a Web page while using your favorite Web browser.

To view more of a Web page without the clutter of menu bars, tool bars, etc., press the F11 while visiting a Web site. To go back to your normal browser window, just press the F11 key again.

Cloudeight InfoAve

A Windows 10 Menu You Probably Never Knew You Had
Windows 10 all versions

No matter how much we think we know about Windows, we’re always finding something new. Well, maybe not new, just different. The Accessories menu is on Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, and Windows 10. Back in the days of XP, Vista, and even in Windows 7, Accessories was listed under “A” alphabetically, but in Windows 10, it’s listed under Windows Accessories and therefore it’s listed under the “W” section of the Start menu. So, while it used to be near the top and easy to find, now it’s near the bottom of the Start menu and you might not have noticed it. So now, in Windows 10, it's called "Windows Accessories" so it's near the bottom. To get to Windows Accessories, you have to click the Windows 10 Start button, then scroll down to the W's and find Windows Accessories.

Well, here, take a look:

Cloudeight Internet

Hidden in the Windows Accessories menu is a bunch of useful stuff. Sorry for that extremely technical language :) . When you click the down-arrow next to Windows Accessories (see above) you’ll see a menu open (see below):

Cloudeight Internet

As you can see (above) a lot of useful Windows programs are hiding in the Window Accessories menu – things like Character Map (which helps you make stuff like æ Ø ß ¿ – characters not normally available on your keyboard – well at least not on my keyboard. You’ll also find WordPad, Notepad, Sticky Notes, Snipping Tool, Internet Explorer and more.

And if anything in the Accessories menu is something you use often, you can make a shortcut on the Start menu or Taskbar. All you have to do is right-click the item you want to put on your Start menu or Taskbar and choose “Pin to Start” or click “More” and then “Pin to taskbar” (see below):

Cloudeight Internet

Cloudeight InfoAve

Back to School Sale

Buy One Get One Free - Back to School Special

It's hard to believe that it's back to school time already. It seems like summer just started! For a limited time, we're offering you a chance to buy one Cloudeight Direct Computer Care Repair Key and get one FREE. You can keep the both service keys for yourself or share one or both with a family member, friend or student of your choice.

Our Back to School Buy One Get One Free Sale continues through Monday August 14, 2017.

Get all the details here! 

Cloudeight InfoAve

Cloudeight InfoAve

Be Healthy: Eat Your Pulses

In my never-ending endeavor to be healthy, I read an article about healthy eating written by a nutritionist. It was interesting and informative, and I learned how much I don't know about healthy eating. Maybe you don't know much about healthy eating either. If you read his you'll be eating pulses and vetches with the best of them. Whether that will make you healthy or not, I can't say.

This essay is surely not approved by the FDA or AMA or anyone who knows anything about medicine or nutrition. But it does contain information written by people or are certified - whatever that means. I think people sometimes certify themselves, don't you? Anyway, if you want to learn more about healthy eating and more than you'll ever want to know about pulses and vetches, read on.

As you know or may not know, but you will now, my health got really miserable there for a while. So, after several healthy eating years, that made also left me flabby, I’ve since embarked upon a non-healthy, but weight-controlling, modified low carb diet. And I’m happy to report I’ve lost 30 pounds and “I feel GRRRREAT!” as the old guy in the Teeter-Hanger ads says.


In the article about eating healthy — written by a certified nutritionist [ … who certifies people anyway? Are those who certify certified? And if so, who in the heck certifies the certifiers? ] it tells us to eat more natural foods and pulses. I’m thinking, “Nurses and doctors do pulses, but hopefully they do not eat them.” What in the world! I don’t even think most nurses and doctors like “The Walking Dead”, do they? Even if they do, they’re smart enough to know it’s just fiction… aren’t they?

I have a mental image of a nurse lifting up an old flabby arm and gnawing away at the wrist trying to eat a pulse – or worse, trying to eat the pulse out of a neck – that’s truly too vampirish! That’s not for me… “The Walking Dead” is not for me either.

But one thing I am, besides old, is curious… so I had to look it up. Seriously, I am thinking, people don’t go around eating pulses. Do they?

Well it turns out: Yes they do. And now that I know what pulses are — aside from that throbbing thing in the wrist and ankle and neck. It makes sense. Soon, you will know what pulses are too!

Cloudeight InfoAve

Cloudeight InfoAve

Cloudeight InfoAve

Triple Play: Three Useful Sites You'll Be Glad We Told You About

Well, the headline may be a bit a strong, but most of you will find one or more of these 3 free* web services useful. And, you'll love the fact that we're sparing you any long screeds here.

Just the fax, ma'am. What a segue!

Fax Zero

Fax Zero lets you to send free faxes to anyone in the USA or Canada. This assumes the person you're sending a fax to can receive faxes of course!

Fax Zero also lets to send faxes to countries other than the USA and Canada, but not for free. But pretty cheap... just $1.99 USD.

Cloudeight Internet

Read more about Fax Zero here. It's really easy to use. Fax me some money EB!


Did you ever wish you could tell someone something and then destroy the note leaving no evidence behind. Ah! Ye dastardly ain't ya? Well, Privnote lets you write anything to anyone, and as soon as they read it, the note is destroyed. And you're safe!

However, before ye get carried away with dastardly thoughts, keep in mind, the person receiving the note can make a screen shot of it... like EB did. Now I'm in trouble.

But hey! Not everyone is gonna take a screenshot - and you can have some fun with it. We'll let you count the ways.

Cloudeight Internet

Check out Privnote here.


Boxoh lets you track the status of any shipment or package on Google Maps. What more do we need to say. Just paste in your UPS, FedEx, DHS, or other tracking number on Boxoh's site and you'll see the location of your package displayed on Google maps. How cool! And really handy as long as your package is not at the bottom of the Monongahela river in Pittsburgh!

Cloudeight Internet

Go to Boxoh and track your packages, we tells ya!

Cloudeight InfoAve

Help us keep up the good fight!

Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC.

Help us keep up the good fight with a small donation.

After you donate, you will receive an invitation to become a Cloudeight Booster.

Interested in making a automatic monthly gift? Visit this page. Help us keep helping you... and helping you stay safe on the Web.
Cloudeight InfoAve

Cloudeight InfoAve

What is portable software?

Imagine a gym bag or carry on suitcase with a handle loaded with software. Imagine lugging it with me everywhere you go. That's what portable software is. You can lug it around with you. NO! That's not what it is. No lugging needed. Portable software does not have to be installed, so you can take it with you and run a programs or programs from a USB flash drive. No can do with installed software...portable software only, please.

Most of the software most of you use is installed software. That's the kind you install and it adds a shortcut to your desktop and maybe to your start menu and task bar - and that adds things, sometimes quite a lot of things, to your registry. And somehow many of you have the opinion that portable versions are ersatz versions of the real software, but that's not true - in fact there are many good reasons to opt for the portable version over the installed version whenever you have such a choice.

Now you want to know why? Good, we are going to tell you why. The first thing we'll point out is that if something doesn't install, it doesn't bundle things in its installer. And anytime you can feel pretty confident about putting a program on your computer without having to sit like an armed sentry waiting to see what crazy software the installer is going to try to sneak unto your computer without your knowledge If you don't pay attention to these kinds of bundled installers, you're going to have a mess - a big mess - that's not going to be easy to get rid of. You'd think it would be illegal to ruin someone's computer, but there's no law we know of against software bundling because in the tiny print of the 5000-word EULA there's probably legalese saying that if you install this software you are agreeing to everything and you can't come back at the software manufacturer even if your computer ceases to function.

And the second reason you should choose portable over installed software is that portable software makes no changes to your registry, adds no shortcuts to your start menu, taskbar or desktop. And best of all, in order to uninstalled portable software, all you have to do is right-click on it and choose "Delete" and it's gone, gone, gone I tells ya!

And the final reason why portable software is better than installed software is, it never helps itself to a place in your Windows startup programs list, like so many installed software programs do.

For those reasons and more we probably haven't even thought of, we always choose portable versions over installed versions when we have a choice. There are exceptions of course, but for most applications a portable version offers all of the features and none of the drawbacks.

A portable version runs when you click it (or its shortcut if you made one), and it's uninstalled when you right-click it and delete it. It doesn't make any changes to your computer and you can even put it on a flash drive and take it with you.

So, then next time you have a choice between a portable version and an version that comes with an installer, choose the portable version. We think you'll be happier and your computer will be happier too.

There are even sites devoted to dispensing portable software. One of them, for example, is .

No EB! It's not POTABLE software, you can't drink it. It's PORTABLE. Go find some potable water and pour it on your head!
Cloudeight InfoAve

Reg Organizer - A Swiss Army Knife of Windows Tools

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!//a>

Cloudeight InfoAve

Cloudeight InfoAve

Cloudeight InfoAve

Cloudeight InfoAve

These products and services are recommended and endorsed by Cloudeight:

Emsisoft Anti-Malware- The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here.

Reg Organizer-- A Swiss Army knife of PC tools. Easy for beginners to use -- with advanced features for experienced users too. Learn more here.

Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here.

Thunderbird Email Setup - we'll set up Thunderbird for you - works great with Windows 7, Windows 8 and Windows 10. Get the details here.

Windows 10 Customization - Make Windows 10 look and work the way you want it to. Get more info here.

Also.. don't forget:

InfoAve Daily Tips & Tricks

We're offering something we think most of you will enjoy. We have a daily tips and tricks summary newsletter that is sent six days a week. It features daily tips, freeware picks, and site picks and interesting computer tips, tricks and more. It's short and sweet - very brief and lightweight. If you'd like to receive or daily tips and tricks newsletter (completely free, of course). You can subscribe here.

You can also help us by using our Start Page.  

We have over 100 free games to our Start Page too - come and play all day. It costs nothing to use our Start Page--and helps us a lot.

Your Premium Members' Home Page is located here.

Cloudeight InfoAve

We'd love to hear from you!

If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something,, please visit this page.

If you need to change your newsletter subscription address, please see "Manage your subscription" at the bottom of your newsletter.

We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We choose a few to use in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here.

Cloudeight InfoAve

We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

We hope you all have a really great weekend!

Darcy & TC
Cloudeight InfoAve Premium - Issue #722
Volume 14 Number 43
August 11, 2017

Not a subscriber?  Subscribe to our InfoAve Premium Newsletter

Cloudeight InfoAve

All software recommendations we make in this newsletter are based on our own experience and testing of the programs that we recommend. This does NOT guarantee they will work on YOUR computer. We assume you will read the program documentation and use the program according to the instructions. We make no guarantees about any program recommended in this newsletter or its suitability for any particular purpose. We will not be responsible for any problems you may have. We do not and cannot provide support for any products other than our own Cloudeight products and we will not answer email concerning any product which is not a Cloudeight product. We urge you to use good judgment when downloading and installing software and to use a program only after reading the program's documentation. And, all Tips & Tricks in this newsletter have been tested by us on several different computers and were found to work as indicated. They may not work on yours. We make no guarantees. Anything we recommend you try and use at your own risk. We will not be responsible for any problems caused by any software programs recommended in this newsletter or any of the tips and tricks in this newsletter.. Readers' comments are their own and Cloudeight Internet LLC is not responsible for comments of our readers. All readers' comments, suggestions, questions, and tips and tricks sent to us become the property of Cloudeight Internet LLC. You understand that we may use your comments without your explicit permission.

"Cloudeight InfoAve Premium" newsletter is published by:

Cloudeight Internet LLC
Middleville, Michigan USA 49333-0073