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Irene asks about a Slimware popup on her husband's computer
Regularly on my husband's computer, a window pops up when he turns the computer on and it reads to update a driver. It is Slimware. I tell him to ignore it. Is there a way to block that popup, or should I pay attention to that?

Our answer
Hi Irene. Slimware Utilities is scamware which is installed as a standalone program or bundled with other software. You should definitely uninstall it. Driver updater programs are one of the most useless things you can install on your computer. Not only are they useless but they can cause major problems requiring repair and possibly even requiring a rest or reinstallations Windows. Unnecessarily updating drivers, especially video drivers is one of the biggest causes of major Window problems.

When you uninstall it, it may find it listed as one or more of the following:

DriverUpdate
Driver Updater
Slimware Utilities

Make sure you uninstall them all. We hope this helps you!

Anthony wants to get rid of Skype
I have a curious situation I'd like to alleviate and get rid of. Ever since I was updated to version 1809 and have found strange things going on related to my Microsoft account, primarily the Skype icon appearing on my taskbar. I don't like Skype and don't use it, and don't care for it along with the other Microsoft apps just because I have a Microsoft account.

I have tried numerous times to remove the Skype icon to no avail. If there is any way I can disable or remove Skype as well as some of the other software Microsoft deems it necessary for me that I don't want or use. Please help as I have tried doing searches for removing/disabling these software items to no available. I am so frustrated with some of the crap Microsoft tries to foist upon us just because of having a Microsoft account. Please help, Anthony

Our answer
Hi Anthony. It's easy to remove Skype from Windows 10. And while you cannot remove all Microsoft (Store) apps, you can remove Skype.

1. Open settings Click on Apps.

2. In Apps, Under ”Apps & features” find Skype.

3. Click on Skype And you'll see the uninstall button appear.

4. Click on the Uninstall button. ( See screenshot below ).

That's all you have to do to uninstall Skype.

I hope this helps you, Anthony.
--------
Anthony wrote back: "How do I say Thank You so much. You two are a true blessing to us old codgers that have lost the easiest things to do. Thank You again, Cloudeight. Anthony"

Patricia wants to know why we didn't stop a Microsoft popup from causing her serious problems with her computer
My computer was taken over by Microsoft web page pop up. I couldn't get back on until today. With my daughter's help. Why didn't you catch it? How can I prevent this? It has happened before. When this happens, there is NO way to notify you, What is the answer to this. Thanks for your help. Pat

Our answer
Hi Patricia. I think you're asking about why Emsisoft didn't stop this. So we'll tell you:

Microsoft popups are not from Microsoft and they are not malware or viruses. They are advertisements trying to trick you into clicking a link or call a phone number to scam you into buying a repair or tech support session. There is no antivirus software program that is going to stop advertisements from popping up when you browse the Web. There are literally thousands of these scams out there. The best way to deal with them is to know they're out there, to recognize them when you see them and know how to get rid of them quickly.

We have written several articles about this - including pictures of what these scams look like. This morning, because I've been reminded by your email how many people have this problem with these kinds of scams, I've updated the article with new images and simple ways to close these scam popups.

Please take some time and read the information here.

Remember, antivirus, anti-malware, security software can not protect you from ads, they can't stop you from clicking on things that cause problems and they can't stop advertisements which appear as web pages or popups from tricking you. The best way to stay safe is to be informed.

Hope this helps you!
----

Patricia wrote back: "Thank you for your help. I will print out the page you sent. Patricia"



Cheryl wants to know if she has a wireless adapter
I have Windows 10. How can I tell if my computer has a wireless adapter installed?

Our answer
Hi Cheryl. You can tell if you have a Wireless adapter this way:

1. Type Network Settings in taskbar search
2. In Network Settings, under "Change your network settings", click on "Change adaptor options"



3. If you see a connection with the label Wi-Fi you have a Wireless adapter. If you see only one adapter and it says "Local Area Connection" and you see nothing else, you don't have a wireless adapter. If you see two and one of them says Wi-Fi -- then you do (see screenshot below):



If your computer does not have an  internal Wi-Fi adapter -- or your wireless adapter is not working - there's a very inexpensive way to give your desktop (or laptop) wireless capabilities without even opening the case or installing any hardware. In fact, all you have to do is buy a USB Wireless Adapter and plug it in. Some USB wireless adapters require you to install software from a CD before they'll work properly. In this case, the CD comes with the adapter. 

You can purchase a USB wireless adapter for $20-$70 at Wal-Mart, Target, BestBuy, etc. You don't need a high-end (expensive) USB wireless adapter. An inexpensive USB Wi-Fi adapter should work just fine for you.

Susan wants to know if she needs to use the software that came with her external hard drive
I LOVE your Newsletters! In this day and age of scams and fake news, your Newsletters are so refreshing, offering trustworthy programs and answers to great questions! Thank you EVER so much!  My question: I'm running Ashampoo for backup onto a Passport external drive. Is it safe to uninstall WD Backup as well as their toolkit, etc.? I don't see the need for it unless I start having trouble with Ashampoo? Thanks so much, please stay with us, we so need you!! :)

Our answer
Hi Susan. Thank you and thanks for being with us through the years! Yes, the western digital software is completely unnecessary and can be removed.

We are not going anywhere!
----
Susan wrote back: "So good to hear you'll continue to be helping us! Honestly, I don't know where we would all turn to without you. Thank you so much for doing what you do! Thanks for answering my question so quickly, you guys are amazing! Faithfully yours, Sue "

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Making Windows 10 Easier to Use
Windows 10 (all versions)

What is the quickest way to access the following items in Windows 10: Apps & Features, Mobility Center, Power Options, Event Viewer, System, Device Manager, Network Connections, Disk Management, and Computer Management?  

Which of the following would you say is the fastest way to get to any (or all) of the above?

A. Settings
B. Control Panel
C. Start Menu
D. Hidden Start Menu
E. None of these

Who said D? You’re right! The hidden start menu,  also known as the right-click Start menu or the Power users’ menu is the fastest way to access Device Manager, Power Options, Event Viewer, Disk Management, etc. You can access this menu by right-clicking the Windows start menu or, if you’re a keyboard shortcut fan like us, you can open this menu by holding down the Windows key and tapping X.

Bonus!

Why does my right-click menu show Command Prompt and Command Prompt (Admin), but yours shows Windows PowerShell? I changed mine because I use Command Prompt a lot more than Windows PowerShell. If you do too, you can change yours from PowerShell to Command Prompt just as easy as flipping a switch.

Right-click a blank area of the taskbar, click on “Taskbar settings” and flip the switch under “Replace Command Prompt with Windows PowerShell in the menu when I right-click the start button or press Windows Key+X”

See?

In the screenshot above, all extensions are turned on. You can tell by the switches. Slide the switch to the left and it will turn the extension off – but not remove the extension from Chrome. As you can see by the screenshot below, it’s easy to tell when the extension is turned off. When you slide the switch to the left to turn off an extension, the switch becomes gray and white… as you can see below.



You can turn the extension back on by sliding the switch to the right. When the switch is on it will be colored blue.

If you no longer want an extension and want to remove it from Chrome, just click the “Remove” button. You’ll be asked to confirm that you want to remove the extension. Once you confirm your action the extension will be removed.

So, now you know how to turn extensions on and off, and also how to remove extensions from Chrome.

Taskbar Search: A Real Time Saver
Windows 10 (All versions)

The best Windows tips are the ones that are not only easy to do, but that also make your Windows computer easier to use and save you time.

So today we’re reminding you about one of our favorite Windows 10 time savers: Taskbar search.

We think that taskbar search is one of the most underrated, most underused, and one of the best time-saving features of Windows 10. We use it all the time, and you should too. Why? Because it will save you a lot of trouble and a lot of time.

You want some examples of how taskbar search can save you time? OK, here you go.

If you are looking for System Restore, you can fumble around in Settings and be redirected to System Information/System Protection. But did you know if you type System Restore in taskbar search, you’ll find it almost as fast as you can type System Restore?



Just by typing “system restore” (no quotes) in taskbar search you’ll immediately be able to access System Restore or create a manual restore point.

Don’t want taskbar search or even its icon taking up your taskbar real estate? Don’t worry! You can bring up taskbar search with the Windows key + S shortcut. Try it, you’ll see!

OK here are some more examples of time-saving things you can do with taskbar search.

To open Notepad, type note and press enter. To open MS Word (if installed) type word and press enter. To open WordPad, type wordpad and press enter. Open Chrome, Edge, Firefox, Emsisoft and many other (but not all) programs. Just type the program’s name and press enter.

And you can also run some commands from taskbar search. Here are some of them:

Type the command (or word) and press Enter. Here are some to try (words to type are bolded):

Cmd (Opens a command prompt. If you need a command prompt with administrator privileges, type cmd in taskbar search, right-click when “Command Prompt” appears at the top and choose “Run as administrator”.)

winver (tells you the Windows version you’re using

services.msc (Opens Services where you can start, stop and configure other settings for each service. I

control (opens the Control Panel)

cleanmgr (runs Windows disk cleanup app)

default (default app settings)

msinfo32 (opens System information where you can find out almost anything about your computer)

wuapp (check for Windows updates)

power (Power options)

run (run command/run box)

SFC (System File Checker) Note you’ll need to right-click on it when it appears in the search results and run it as administrator.

about (Learn all about your PC)

info (Opens System Information)

calendar (opens Windows 10 calendar app)

weather (opens Windows 10 weather app)

event (opens Windows 10 Event Viewer)

User accounts (Opens user account settings)

You can open other programs using taskbar search such as Chrome, Firefox, Edge, Internet Explorer, Windows 10 Mail App and more. Just type the name of the program you want to run into taskbar search and press Enter when the program appears at the top to run the program. This does not work with all programs, so you’ll have to experiment a bit with it.

There are a lot of things you can do with taskbar search, and the examples we’ve shown you should be enough for you to see that taskbar search is a quick way to perform different tasks, launch programs, run commands, or even open your favorite folders. Want to open one of your favorite folders using taskbar search? It’s easy…

Type “documents” (no quotes) to open your Documents folder.

Type “pictures” (no quotes) to open your Pictures folder.

Type “music” (no quotes) to open your Music folder.

Type “downloads” (no quotes) to open your Downloads folder.

And if you type a file path like C:\Windows\System32 and press enter, you’ll go directly to that folder. No more digging around in File Explorer.

If you’re not using taskbar search, you’re missing a lot. Try some of the things shown in this article. And don’t be afraid to experiment with taskbar search on your own. We think if you start using it, you’ll keep using it.

We use taskbar search all the time. And you should be using it all the time too, we tells ya!



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Our Two Favorite Download Sites

When it comes to keeping you safe, steering you away from download sites that thrive on tricking you into download parasitical download bundles (are you reading this CNet - Download.com and, how about you, Softonics?). Installing software bundles teaming with adware, browser hijackers, backdoors, search engine hijackers, and even worse, is a really good way to not only harm your computer - but a good way to toss away your privacy - and maybe even sanity. These download bundles contain other software - we call them parasites - that try to trick you into clicking "Yes" or "OK" thus  giving them permission to install their garbage on your PC. It's bad enough playing whack-a-mole with download buttons and links, but it's really bad if you keep clicking next > next > next when you install software and don't read the dialogs as they pass by.

One of the best things we can do to keep you safe is to keep you away from download sites that prey upon your trusting nature and count on you being in a hurry when you download and install software. So today, we're going to tell you about the only two major download sites we trust.

We download a lot of software - particularly freeware. We have to. We’re always testing new software trying to find good software to recommend to you.

But these days downloading software, especially freeware, is a bit like playing Russian roulette. There are so many software download installers that try to sneak unwanted 3rd-party junkware and worse by unsuspecting users, that you must be constantly vigilant when you install any software you’ve downloaded – particularly freeware.

But it’s not enough to be vigilant when you install software that you’ve downloaded, you have to be extra careful where you download it from. Unfortunately, the world’s most popular download site (CNet's Download.com ) has decided to make even more of a crapshoot out of downloading by taking clean freeware and bundling it in its own garbage installer. And the worst download site in the world, Softonics, doubles down on CNet's game with even worse bundles of garbage (see our article about Softonics here).

So, if you like to download software we’re going to tell you the two sites from which we generally download – after we make a simple suggestion. Whenever possible, we always try to download from the software developer’s site - the program's homepage, so-to-speak. That does not guarantee that we (or you) will always get clean software, but it does give us a better chance than downloading from sites who care more about getting their garbage installed on your computer and making money than they care about you or integrity and/or clean downloads. But no matter where you download, take our advice – and always be careful – even developers who offer clean software sometimes love to play Whack-a-Mole with the download links.

Here they are – in order – our two favorite software download sites:

SnapFiles 

Our favorite download site – by far – is SnapFiles. The site’s developer has been around as long as we have – that’s a long time! –  and we’ve come to trust his reviews and his site.  On SnapFiles programs that that may try to install 3rd-party software  are noted  so you can be watchful when you install. They have a section dedicated to freeware and one dedicated to trialware. If you're looking for freeware, be sure to browse only in the freeware section on SnapFiles.

Here’s some info from the site owner:

What makes us different from other download sites?

• We download and test EVERY program before listing it.
• We create the screenshots.
• If it’s not working for us, it will not be listed.
• If it appears to be a waste of your time, we won’t list it…

If we have any doubts as to the integrity of the software and/or author, we will not list it.
Unlike most other software download sites, we actually download, install and review every single program before it is listed on the site. We use our years of experience to bring you the products that appear reliable and worth your time. If it’s not working for us, we won’t list it. If it appears to be a waste of your time, we won’t list it…

Adware & Bundle Policy
All products you find at Snapfiles.com are carefully selected and constantly monitored.
Please refer to our Adware policy for additional details.

If you are looking for a trustworthy download site where the reviews are accurate and where software bundles are clearly identified, you’ll want to make a trip to SnapFiles and take a look around - they have a great selection of freeware.

--------------------

MajorGeeks

Another download site we use occasionally is MajorGeeks. And while we don’t use MajorGeeks nearly as much as SnapFiles, it’s still a good download site and worthy of mention here. MajorGeeks does not do as good of a job of notifying users when applications contain bundled software, but the download links are easy to find and the reviews are generally trustworthy.

Here’s some information from the owners of MajorGeeks:

MajorGeeks is a small, home-based software download site where all the software is handpicked and tested by just two people. We lean heavily towards freeware, but we gladly post high-quality shareware. We do not automate anything, and we reject 95% of submissions. While most websites brag about having hundreds of thousands of software titles to download, we brag about having fewer than 10,000. The intention is to give you a place to go where you can find the top 1% of software, and we try only to add software that we consider to be four stars or better. We have no employees, no offices, and no social life. We live for this stuff and hope you appreciate the difference.

How we test for software:

1: We Google it and look into the software and company reputation. Sometimes we can eliminate a program right here.

2: If it passes step 1 then we need to scan it with multiple virus scanners using VirusTotal, for example.

3: Last is the most important and unique step at MajorGeeks for software we’re comfortable listing. We use VMWare Workstation to test the software safely. We want to see if it does what it promises, is fairly priced if shareware and is worthy of a 4 star or better rating. If we have time we write a mini review with our thoughts and post that first under MajorGeek says. We will also grab screenshots at this point if needed.

Here is a video explaining it better.

If you need further assistance, please visit our Boot Camp for how to use te (sic) website, check out our must have free downloads list or for personal help, stop by our Support Forum and ask for help. We believe you will find our forums friendly to newcomers.

The Software Awards Scam is a classic example that still applies today. A lot of those big websites will do whatever they have to do to get traffic from authors. We have even seen sites offer to remove negative reviews for authors to trade for traffic. Can you imagine? Please, be careful who you trust.

If you’re looking for a decent and trustworthy download site, give MajorGeeks a try.






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Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

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Time to Give Thanks

Some days it doesn’t feel like I have a lot to be thankful for. The trouble with getting older is everything you remember is painted with the brushes of the past. Those brushes, the echoes, and reflections of the past color everything I do today. And sometimes the colors of my memories of moments long past are dull and lifeless and even forlorn – if you can even imagine such colors.

It’s hard to imagine, but I’m sure that when the moments now in my memory were being made the colors probably were bright, dazzling, vibrant and eye-catching. The grass was greener, the autumn leaves were redder, the sky was bluer, the sun was brighter, the days were longer, the seasons shorter, back in the days when my life stretched before me like an endless highway – a highway so long that it disappeared into the horizon. With forever stretching before me, my choices were infinite and unlimited.

It’s funny how life catches up with you...

Please read the rest of our Thanksgiving essay here.

Your Browser's Address Bar

If you use any popular browser it has an address bar. The address bar is where you type in the address (URL) of a site you want to visit. It's also the place where you can see the address of the site that you are on. So, if you get to a site by clicking a link rather than typing it in, you'll see the site's address (URL) in the browser's address bar.


(Above: The address bar in Microsoft Edge)

For instance, if you click https://www.thundercloud.net/infoave/new/ , your default browser will open and you'll see https://www.thundercloud.net/infoave/new/ in your browser's address bar.


(Above the address bar in Firefox showing the URL (web address) to a truly wonderful site.)

But what if I wanted to trick you? I could say, come on people now, smile on your brother, everybody come visit Cloudeight InfoAve News! Just click here. I could even show you the URL https://www.thundercloud.net/infoave/new/ and trick you. But we are honest hard-working souls with malice towards none, I tells ya. We would never send you someplace harmful. Maybe annoying, but never harmful!

Too bad there are so many crooks and too many greedy people with to much time on their hands who spend all their time trying to make easy money. So, think of your address bar as your first line of defense against these flagitious, reprehensible, nefarious reprobates out to trick you into giving up your good name, good credit... and your money.

Here, we'll show you what we mean.  Let's say you do your banking at Bank of America. You type in www.bankofamerica.com in your address bar and press Enter and voila the internet whisks you off to the banking site where you can log in and do your business.



Notice that it says "Bank of America [US] " in the address bar. And you can see it's a secure site by the lock on the left edge and the https:// before the address. Just looking at your browser's address bar to make sure you're on the site you're supposed to be on, an save you all kinds of worry, grief, and even money.

All's well, eh? For now. But let's say some evil, malicious knave, sends you an email that looks exactly like it came from Bank of America. And the email tells you that you need to log into your account and verify your username and password because he says, there's been suspicious activity on your account. He does this to trick you. And to make the trick work, he puts a link to your bank site with something like please login here. And not thinking, you click it.

So, you click the link and you see this.



Now if you're not paying attention, or your tired or distracted, it looks like Bank of America and the login looks right. So, you type in your username and password - and nothing happens. Well, nothing happens that you can see. Somewhere, some lazy miscreant has tricked you into giving him (or her) your Bank of America username and password. And you can guess what he (or she) can do with that.

But if you look closely at the page above, and look at your browser's address bar, you see that the word before the dot com is not bankofamerica but spivey. Who the heck is spivey? Spivey was a bully at my grade school. We called him poison. He's now a guard at the landfill. Seriously, first, the site (a banking site) is not showing the secure lock. You don't see any identification in the address bar that this is Bank of America. None. And remember this: Only the name that appears right before the dot (.) is the domain name and that's what really matters.

So, for example, if you see https://support.microsoft.com/ the name before the dot com is Microsoft so it's a genuine Microsoft site (as long as it's spelled correctly). But if you see microsoft.support.spivey.com that's not Microsoft. And it doesn't matter if it's a dot com, a dot org, a dot net, a dot.tv or any of the other designations, the name right before the .com, .net, .org, .tv, .info, etc. tells you the domain. If you see dell-support.hooligan.com  it's not a Dell domain and you should scurry away like a possum from a skunk. Or if you see support.mircosoft.com, it's not Microsoft site - note the misspelling.

So, the address bar is more than just a place to type in the address of a web site you want to visit. It's a way to check that the site you're on is legitimate; that it's the site you want to be on - and the site you're supposed to be on.



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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a very happy, safe, and fun Thanksgiving weekend!

Darcy & TC
Cloudeight InfoAve Premium - Issue  #842
Volume 17 Number 6
November 29, 2019

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