Issue #848
Volume 17 Number 12
January 10, 2020
Dear Friends,
Welcome to Cloudeight InfoAve Premium issue #848. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!
We're moving our Websites to secure servers
We spent last weekend moving our websites to SSL (Secure) servers and we are still working on it. It is a huge project. When this project is complete, you’ll see a lock in front of our all of our RLs. Some pages are already complete - see our Start Page at https://www.thundercloud.net/start/, for instance.
So if you notice a picture missing here or a mixed-content warning there, please bear with us as we continue working on this project.
As always, thanks so much for your support. We appreciate it very much!
MICROSOFT WILL END SUPPORT FOR WINDOWS 7 ON JANUARY 14, 2020. YOU STILL HAVE TIME TO UPGRADE.
Microsoft will end support for Windows 7 on January 14, 2020. Using Windows 7 after that date may put your computer at risk as Microsoft will no longer be releasing security updates and fixes for it. Now's the time to upgrade to Windows 10!
Whether you upgrade your Windows 7 to Windows 10 (still free) or buy a new Windows 10 computer, we can make you feel right at home on Windows 10 with our Windows Transformation service. We can make your Windows 10 look and work much more like Windows 7.
With our Windows 10 Transformation service, we can make your Windows 10 computer look and work more like Windows 7! With our transformation service we will:
- Start the Windows 10 upgrade for you and assist you with the update.
~ After the update has completed, we will: - Change the start menu to look like Windows 7 classic style and include your favorite programs
- Change your taskbar and start menu colors to your preferences
- Add an authentic Windows 7 start button
- Add Windows 7 Wallpaper (if desired)
- Change Windows 10 File Explorer so it works more like Windows 7's Windows Explorer
- Add My Computer -- and other familiar Windows 7 icons -- to your desktop (if desired).
- The Windows 10 Transformation service key never expires it's good until you use it. So get yours now!
Get more information or purchase your "Transformation" now.
A comment from Pete
Today, TC & I completed my 6th Windows 10 Transformation in a very
successful manner. In looking back over the past 16 to 17 years supporting
the Cloudeight team, I have purchased all of the available eBooks, their
software, their stationery etc. I commented, recently, the Cloudeight team
as being Magnificent. They are not only that but they are the most honest
team with extremely high integrity dealing in the computer world that I have
ever worked with. My hat is off to TC and Darcy and I just sent you a Super
Booster donation in order to wish you both a very Blessed Merry Christmas
and a wonderful new year. For any of you newcomers to Cloudeight, do not be
afraid to put your trust in them. I have been building computers (hardware
only) for over 30 years. I have learned more about the software end from
Cloudeight than anywhere else. God Bless you both!
A comment from Bonnie
DARCY, I want to thank you so much for the work you did on my laptop Monday
AM. Perfect job, and it's so much fun to watch you doing your thing on my
computer. I won't forget you folks, (as long as I have a computer and/or my
memory or both) I'll get in touch with you one way another requesting your
help. Thanks again for all you did. You folks are wonderful. Please keep up
the good work. Love and God's Blessings... Bonnie
A comment from Cheryl
Thanks TC. You did a great job upgrading my Windows 7 computer to Windows
10. I didn't think you'd be able to do it because it's so old. But you did
it and I'm so thankful. And you really did make it look like Windows 7. Some
days I forget it's Windows 10! Thanks again to both of you for the wonderful
services you offer. Cheryl.
A comment from Becky
Just wanted to thank Darcy for upgrading my Windows 7 computer. I waited
until the last minute because I was afraid I'd lose my programs and some of
my pics. Darcy took good care of me and all went well. Thank you, Darcy!
A big Cloudeight "Thank you!" to Pete, Bonnie, Cheryl, Becky and everyone who took time out to write to us, share a comment and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC.
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Your computer fixed - while you watch!
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Roger wants to do a clean install of Windows 10
Your articles and tips continue to be great. Thanks Just saw your article in
#847 concerning RESET options. I am wondering where windows reset picks up a
clean copy of win10 for RESET options?
A whole bunch of us out here have upgraded from win7>10 and still have only
the win7 Factory partition to go back to. Do we have any options to get a
RESET capability? Roger
Our answer
Hi Roger. Thanks! If you want to do a clean install you should do a Windows
10 Fresh Start. See our article here.
Wendy asks about Amazon.ca (Canada)
Hello. I see in your newsletter that there is a link for purchases on
amazon.com to help you out. Do you have a link also for amazon.ca, I do a
lot of shopping there as well as other Canadians who get your newsletter,
and it could benefit you. Thanks for helping us all.
Our answer
Hi Wendy. Those in Canada who use our link will go to Amazon.ca the same as
the would by going directly to Amazon. The products, pages, etc. are exactly
the same. We added Canada and Australia 3 weeks ago. And we've gotten a lot
of positive feedback from our friends in Canada and Australia.
When you click our affiliate link and
you're in Canada you'll go to Amazon.ca.
If you live in the USA, Canada or Australia you can help us when you shop on
Amazon by using this special Cloudeight
link.
If you use our special affiliate link we’ll earn a commission from each
product you purchase. And the pages you see will be the same as if you went
directly to Amazon. Please use our special Amazon link
https://amzn.to/32zhiIo. Please
bookmark the page once you get there. Use
our affiliate link whenever you shop on Amazon and you will help us with
every purchase you make.
Thanks for your support, Wendy!
Yvonne asks about Chromes reader-mode "distilled" page option
A little while ago you pointed to a Chrome extension we could use when
visiting a webpage that allows you to read a 'clean copy' of the webpage
without the annoying ads. I added it to my extensions and use it often.
Suddenly today, it disappeared and I cannot find it. I looked in my
Extensions and it is no longer there. Can you point to it again? I found it
VERY useful. Thank you!!
Our answer
Hi Yvonne. It was Reader Mode in Chrome (see our article here). For some reason,
Google removed it in newer versions of Chrome. But not to worry, there's an
extension you can install that does the same thing. I've been using it for
years in Firefox (it works in Chrome as well).
You can download/install the extension
from here.
Let me know how you like it.
-------
Yvonne wrote back: "Thank you very much for finding a replacement! I
tried it out, it works fine...Thank you so much for your help!
...I would hug you and Darcy if I ever saw you in person!"
I am trying to get my computer to go to sleep rather than shutting it down every night. Before the last update, it worked well for me, but now it does not. Any ideas on how I can fix it? I have another computer which is much slower and it was not messed up with the update, but not the main one that I use for most things. I don't understand how this can happen like that. You people are so good at helping fix all these silly things. m I don't know what people who don't follow you make out. I know I would be totally lost. Thanks for all you help. Bev.
Our answer
Hi Bev... thanks! It seems to me that Windows 10's "Sleep" has never worked the way it should. But anyway... there's no point in putting a computer to sleep unless it's a laptop and you're moving from place to place. Windows 10's sleep is a hybrid of sleep and hibernation and many people report problems with it.
We set our computers to never sleep and to dim the screen after 10 minutes of inactivity. And that puts the computer into an idle state, but not sleep. The monitor/screen uses most of the power so dimming the monitor/screen after so many minutes of not being used is a great way to save power. If you do it our way, you don't have to worry about sleep mode and you still save power. Depending on your monitor or laptop screen it can use 100 to 200 watts, whereas the computer/laptop itself when idle uses only 7 to 15 watts (about the same as or a bit more than a nightlight.).
We actually do practice what we preach. Here is how I have my laptop power settings. I leave my laptop plugged in 99% of the time. This laptop is over 7 years old. I have been settings this way since the early days of Windows 7 and it has never shortened the life of my hard drives or computers.
Assuming you're not using a laptop, right-click on your start button, click Power Options and do this:
Under Screen "Turn off after 10 minutes".
Under "Sleep" set it to "Never".
If it is a laptop, under Screen set it to 5 minutes when on battery and 15 minutes when plugged in.
And under "Power" change it to "PC goes to sleep after 10 minutes" when on battery, and "Never" when it's plugged in.
If you want to try to fix your sleep mode... do this.
Right-click on your start button and choose "Power options". Then change whatever settings you have for sleep to something different. In other words, if you have it set to sleep after 10 minutes, change it to 15 minutes -just make sure it's different. Then restart your computer. Most of the time, just changing the sleep timer works. If this doesn't work, there are more complicated solutions. Let me know if you need more help..
Judy wants to know if this program will speed up her Internet connection
Recently I did a speed test on my laptop using speedtest.org. Anyway, my download was 5.17 Mbps and the upload was .51 Mbps. Not very good but much better than dial-up. The site pointed out a file to download called SG TCPOptimizer 4 which is suppose to provide an intuitive interface for tuning and optimizing Internet connection. I wonder if you know of it and can it make a difference? I don't want to put in on my computer for fear it is Spyware. I value your opinion. Thanks for your time. Judy L.\
Our answer
Hi Judy. It won't hurt your computer to try it. And it's free. And it may increase your speed but only nominally (maybe a few tenths of Mb). Read this honest review here. But whether you have 5.17 Mbps or 5.5 Mbps, you're not really going to notice a difference. The only way you're going get noticeably faster speeds is by using an ISP who can provide it.. or paying extra if your ISP offers a "tiered" service.
It is not spyware but I think is more of a psychological fix than one that will make a real difference.
Lee wants to know why links don't open up with his email program anymore
I used to use Outlook 2010 and when I clicked on an email link on a website it automatically opened a new Outlook email for me to complete. However since I had to stop using Outlook as Sky Mail won't accept it anymore, can you please tell me how to link my new email client, say Gmail, so that a website email link will open a Gmail new email. At the moment it still opens Outlook. Thanks for all the help this past year and all your great advice and tips.
Our answer
Hi Lee. Thank you! The program that opens email links is not determined by your email service, it is determined by your Windows 10 settings.
Right-click on the Start button
Click Settings
In Settings, click on Apps
In Apps, click on Default apps
In Default apps click on "Mail"
Select "Google Chrome" or "Gmail" (if you see it).
Close Settings
I hope this helps you, Lee.
Mikeal wants to know what we currently recommend to make image backups
I can't thank you both enough for all the information you give all of us in your newsletters. My question concerns image backup software. Cloudeight used to have an image backup software you installed and set up. I don't see the information for that service any longer. Is that no longer available? Thanks again for all you both do to help everyone who asks.
Our answer
Hi Mikeal. Thanks so much for your very kind comments.
We not currently recommending or promoting any image backup software. We recommend using Windows 10 File History to back up your files and folders. Windows 10 has System Reset and Fresh Start available to reinstall Windows without removing your files, folders, etc. All you have to do is reinstall your programs - and Windows makes that easier by leaving a list of programs that were removed on the desktop. Also, Windows 10 is available free, so you can make installation media (USB or DVD) so reinstalling Windows on a new hard drive is fairly easy. All this makes image backups a lot less important.
If you still feel you need an image backup, Macrium Reflect works well. The free version is available from there. The program is easy to use and its documentation is excellent.
I hope this helps you, Mikeal.
-----
Mikeal wrote back: "Thank you so much for the reply, I will do that with a fresh start and back up the files and folders with Windows 10."...and again "That was painless to do the refresh on windows 10. I can now trim down the loaded apps I used to have on the desktop. thank you so much for the insight for what I needed. Blessings to you both. Mikeal."
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How to Export and Save Your Gmail Contacts
For anyone
who uses Gmail
This tip was created when Pearl wrote and asked how to save her Gmail Contacts. We sent her instructions and she said it was just exactly what she needed. So we thought we'd share this tip with all our InfoAve Premium readers.
If you use Gmail and you get a new Gmail account, you
may want to export your contacts from your old Gmail account and import them
to your new account. Or you may want to export your Gmail contacts and import
them into Thunderbird or another popular email program. Or you may just
want to export them and keep a copy of your Gmail contacts on your computer.
It's very easy to export
your contacts in Gmail. You can export them to a CSV file (Comma Separated
Values) which is the standard for most popular email programs. If you're
going to be using your Gmail contacts in Outlook, there's also an export
function for that.
1. Open Gmail and click the Google apps icon near the top right. Then click on the "Contacts" icon.
2. In Google (Gmail) Contacts, click on "Export" in the menu on the left.
3. Tick the circles to select "Contacts" and "Google CSV" then click "Export" at the bottom.
4. As soon as you click "Export" your contacts will be downloaded in a CSV
file that you can save on a flash drive or external drive. You can use the CSV
file you downloaded to import contacts into most email programs or to
import them back to your Gmail account or a different Gmail account.
A Quick and Easy Guide to Resetting Most Popular Browsers
All supported versions of Windows; all popular browser
Installing extensions can add functionality to your browser, some of them quite helpful – LastPass for example. Others can cause your browser to display unwanted popups, advertisements or worse. Sometimes uninstalling or removing a browser extension doesn’t fix the problems it created.
If you have are having problems with your browser, no matter what the cause, a good option is to reset it. This removes all extensions and resets your browser back to its original state. Resetting a browser does not erase or remove your bookmarks or favorites.
Here’s the skinny on resetting the 4 most popular browsers:
Chrome – Click the Menu icon (very top-right; it looks like 3 vertical dots). Click Settings. At the very bottom of the Settings dialog, click Show Advanced Settings, scroll down to the bottom and click “Reset settings”. For a complete guide see our tutorial here.
Firefox – Click Help / Troubleshooting information / Refresh Firefox. For a complete tutorial on resetting Firefox see this page.
Microsoft Edge – Right-click the Windows 10 Start button. / Click on Settings / Click on Apps / In Apps & Features on scroll down and find Microsoft Edge / Click on Microsoft Edge, then click on Advanced options / Click on the “Reset” button. See our tutorial here for a complete guide on resetting (or repairing) Microsoft Edge.
Internet Explorer – Click Tools / Internet Options / Advanced Settings / Reset
When your favorite browser is not working right due to an extension you
installed, or if you’re getting popups or advertisements you shouldn’t be
getting, or something else does not seem quite right, then resetting your
browser might be just the fix you need.
How to Export Chrome Passwords to a File
Windows 7, 8x, and Windows 10 (all versions) and Chrome browser
installed
If you use Chrome’s built-in password manager and you want to save your passwords to file, we’re going to show how to do that.
Step #1. Open Chrome and click on the Settings icon (3 vertical dots). Then click on “Settings”… (Please note… If you want to save time and a couple of steps, you can copy and paste “chrome://settings/passwords” without the quotes in Chrome’s address “Omni” bar and then go directly to step #3.)
Step #2. In Chrome Settings, click the little arrow icon to the right of “Passwords” as shown in the screenshot below.
Step #3. In the dialog that opens, click the icon (3 vertical dots) to the right of “Saved passwords”, as shown below:
Step #4. In the next dialog, click the button labeled “Export passwords…”.
Step #5. You’ll see another dialog warning you that once exported to a file, your passwords will be visible to anyone with access to the exported file. To continue, click the blue “Export passwords” button.
Step #6. Your Chrome passwords are protected by your Windows password (or PIN). Type your Windows password or PIN the dialog that appears after you click “Export passwords…”.
Step #7. Choose a location where you want to store the file with your passwords, and give your file a name. For example, see the following screenshot.
Step #8. After you click the “Save” button (above), your password file will be saved in the location you specified with the name you chose.
Step #9. The file will be saved as a CSV (Comma Separated Values) file. If you have MS Office installed CSV files will open with Microsoft Excel. If you don’t have MS Office installed, you and open the CSV file with WordPad. Below you can see we opened the password CSV file with WordPad. Since everyone with Windows 10 has WordPad, you’ll be able to open your saved password file even if you don’t have MS Office or an alternate office program.
You can open WordPad from the Start menu > Windows Accessories > WordPad…or you can right-click the Start button, click “Run”, type WRITE in the run box and press Enter.
We suggest you store your password file somewhere other than your
computer’s hard drive(s). It would be wiser to store it on a flash
drive or external drive.
More Desktop Wallpaper for You
Windows 7, 8x, and Windows 10 (all versions)
Over our little Christmas break, I had a bit of extra time so I dug deep and found 64 beautiful photos that II thought would make great desktop wallpaper or a beautiful background image for your Windows 10 lock screen. So I gathered them all and zipped them up for you.
All of these photos are from Microsoft. Those of you who are using Windows 10 may have seen some of these beautiful photos on your Windows 10 lock screen.
I had a lot of fun finding, sorting, compiling and naming all of these images for you. There are 64 photos in this collection – here are some thumbnails to give you a sample of some of the photographs in this collection.
We hope you enjoy viewing and/or using these beautiful photographs for your desktop wallpaper, your lock screen backgrounds, or in your projects.
You can download a zip file containing all 64 of these full-sized photographs from this link. (File download size is 32.9 MB)
Bonus! We have another compilation of wallpaper for
you…
you can read about it and get it here.
Want more tips, tricks, and information?
We have thousands of Windows tips, tricks and more on our InfoAve web site.
Subscribe to our free InfoAve Daily newsletter.
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BleachBit: A Unique System Cleaner
Once in a while, we find a freeware program that seems to be a re-hash of other applications, but on closer look isn’t. BleachBit is one of these kinds of applications.
On the surface, it may seem to be just another system clean-up tool (yawn!) of which there are dozens of free ones to choose from. But when we looked closer, we found it to be the most powerful, most comprehensive free clean-up tool we’ve ever used. And because it can be so powerful – it can cause problems for some users — especially those who are inclined to not heed warnings or read program documentation.
But we’ve decided to recommend it to you because it cleans areas of your computer that most others don’t touch, BleachBit is a powerful system clean-up tool, and when it is used with care, it can clean up files like Adobe Reader’s cache. temporary files, system files, files created by popular browsers such as Chrome, Opera, Firefox, Internet Explorer, etc., and much more. Plus its file shredder can make you private files impossible to recover.
It goes places other cleaners don’t — and that’s why we are featuring it. Here’s
a simple description from the developer:“When your computer is getting
full, BleachBit quickly frees disk space. When your information is only your
business, BleachBit guards your privacy. With BleachBit you can free cache,
delete cookies, clear Internet history, shred temporary files, delete logs, and
discard junk you didn’t know was there. Designed for Linux and Windows systems,
it wipes clean thousands of applications including Firefox, Adobe Flash, Google
Chrome, Opera, and more. Beyond simply deleting files, BleachBit includes
advanced features such as shredding files to prevent recovery, wiping free disk
space to hide traces of files deleted by other applications, and vacuuming
Firefox to make it faster. Better than free, BleachBit is open source…
Here are some
screenshots for you from our test sessions.
Features
--Delete your private files so completely that “even God can’t read them”
according to South Carolina Representative Trey Gowdy.
--Simple operation: read the descriptions, check the boxes you want, click
preview, and click delete.
--Multi-platform: Linux and Windows
--Free of charge and no money trail
--Free to share, learn, and modify (open source)
--No adware, spyware, malware, backdoors, browser toolbars, or “value-added
software”
--Translated to 63 languages besides American English
--Shred files to hide their contents and prevent data recovery
--Shred any file (such as a spreadsheet on your desktop)
--Overwrite free disk space to hide previously deleted files
--Portable app for Windows: run without installation
--Command line interface for scripting and automation
--CleanerML allows anyone to write a new cleaner using XML
--Automatically import and update winapp2.ini cleaner files (a separate
download) giving Windows users access to 2500+ additional cleaners
--Frequent software updates with new features
--Advanced wiping on Windows (requires BleachBit 2.0 with administrator access
and local file system)
Uses
Use BleachBit to:
--Free disk space
--Reduce the size of backups and the time to create them by removing unnecessary
files
--Maintain privacy
--Improve system performance (by vacuuming the Firefox database, for example)
--Prepare whole disk images for compression (common for “ghost” backups and
virtual machines) by wiping free disk space..."
If you’re looking for something that cleans the garbage from your computer and
many of the applications that leave traces and junk files behind, and that is
fairly easy to use, take a
look at BleachBit. You can read
more about and/or download BleachBit (free) from here.
VERSION 8.40 NOW AVAILABLE!
If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.40.
Save $14 on Reg Organizer right now!
Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!
Time in a Bottle
The other day my youngest son sent me a picture of my granddaughter taking a
hike with him in a beautiful woodland hiking trail. Anyone who saw the smile
on her face could tell that she was having a great time stomping around in
the woods with her father. Memories being made that will be cherished for a
lifetime.
Looking at that picture, I had this unrequited yearning. It seems like a
million years ago and it seems like yesterday when my son and I took hikes
every Sunday, during the autumn and winter, in the forests near our home.
If I could save time in a bottle…
When this kind of yearning wells up inside, I can’t wish it away, I can’t
turn a blind eye to it, I can’t pretend it’s nothing. This yearning is a
bittersweet feeling, but it is also a feeling of helplessness too. I can’t
go back. You can’t save those moments. I can’t put those times in a bottle
and save them up for the future. You cannot relive those times again. I can
never be what I once was.
So many days I’ve spent doing things with my two boys from coaching
baseball, to attending school plays, watching football and sharing a pizza,
hiking in a brightly colored forest on a crisp, cool, clear October day, or
stomping through knee-high snow on cold and blustery winter day…
Please read the rest of this essay here.
Whether you live in the USA, Canada or Australia, when you shop Amazon using our links you’ll get great products at great prices, and you will be helping us too! For every purchase you make using our Amazon affiliate links, we make a small commission. If you shop at Amazon, we hope you’ll use our Amazon affiliate links. It won’t cost you a penny more, but it will help us a great deal! All you need to do to help us is use the following link whenever you shop Amazon – for anything.
That link goes to the same Amazon site you’d see if you went to www.amazon.com, but when you use our link, we’ll get a small commission on anything you buy from Amazon. It’s another way you can help us and it won’t cost you a penny more. And you’ll get the same great Amazon prices, sale prices, and promo prices you always get.
So the next time you shop Amazon, use our special affiliate link and bookmark the Amazon page once you get there. Then use that bookmark whenever you shop Amazon!
Thanks so much for helping us!
A little bit about megabytes and megabits
What's the difference between an Internet speed of 50 MBps and 50 Mbps?
Plenty! 50 MBps is 50 megabytes per second. That means (theoretically) you
could download a 100-megabyte file in 2 seconds. although to be honest, that
would not generally be the case because there are other factors at play.
If your Internet download speed is 50 Mbps that means it is 50 megabits per
second and that equals 6.25 MBps. If your Internet speed is 50 Mbps, it
would take you (theoretically) 16 seconds to download that 100-MB file.
50 Megabytes per second is 8 times faster than 50 megabits per second.
EB? I think we done bit off more than we can chew!
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Cloudeight Direct Computer Care: Single Keys, SeniorPass or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.
Emsisoft Anti-Malware: Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.
Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and Outlook.com (Hotmail) webmail accounts as well as with your Internet provider's email. We'll set it up correctly you. Our set up includes configuring up to 3 email accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page.
Reg Organizer 8.30: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here. 
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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.
Have a great weekend.
Darcy & TC
Cloudeight InfoAve Premium - Issue #848
Volume 17 Number 12
January 10, 2020
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