WE WILL CONTINUE TO  OFFER THIS SERVICE FOR A LIMITED TIME

Microsoft ended support for Windows 7 on January 14, 2020. Using Windows 7 after that date may put your computer at risk as Microsoft will no longer be releasing security updates and fixes for it. Now's the time to upgrade to Windows 10!

Whether you upgrade your Windows 7 to Windows 10 (still free) or buy a new Windows 10 computer, we can make you feel right at home on Windows 10 with our Windows Transformation service. We can make your Windows 10 look and work much more like Windows 7.

With our Windows 10 Transformation service, we can make your Windows 10 computer look and work more like Windows 7! With our transformation service we will:

1. Start the Windows 10 upgrade for you and assist you with the update.
   ~ After the update has completed, we will:
2. Change the start menu to look like Windows 7 classic style and include your favorite programs
3. Change your taskbar and start menu colors to your preferences
4. Add an authentic Windows 7 start button
5. Add Windows 7 Wallpaper (if desired)
6. Change Windows 10 File Explorer so it works more like Windows 7's Windows Explorer
7. Add My Computer -- and other familiar Windows 7 icons --  to your desktop (if desired).
8. The Windows 10 Transformation service key never expires it's good until you use it.  So get yours now!

Get more information or purchase your "Transformation" now.

A comment from Jane
I'm so thankful to TC for converting my old windows 7 to 10, I thought it would be impossible. What a great job he did. I have a few more updates that I will need soon and so glad I can call on Cloudeight.

A comment from Tom
Darcy and TC. You guys are the best. Thank you so much for your time with me this morning. It was a lot of work on your part to fix my computer. I am glad you are there for me and others, that need help with their computer problems. I hope you will be around for a long long time. Semper Fi

A comment from Dick
Hi TC! Thanks for doing the Windows 10 Upgrade. I like what I have now. Just accept the fact that you folks are pure genius. Thanks a bunch. Dick.

A comment from Judy
Thanks to Darcy for upgrading my Windows 7 computer to Windows 10 and then making Windows 10 look like Windows 7. It's amazing. I have to remind myself I'm using Windows 10. Great job, Darcy. Thanks again, Judy.

A comment from Gilda
Thanks, TC. The upgrade to Windows 10 looks good. I will get in touch soon to upgrade my laptop!

A big Cloudeight "Thank you!" to Jane, Tom, Dick, Judy, Gilda and everyone who took time out to write to us, share a comment and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

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Your computer fixed - while you watch!
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Rita wants to know if she can still upgrade Windows 7 to Windows 10 for free
I have a laptop that still has windows 7 on it and want to know if I can still upgrade to windows 10 free and when that expires. Also would like to get your advice on where is the best site to do the upgrade from and what I should do first before I do the upgrade. Thank you.

Our answer
Hi Rita. You can still upgrade to Windows 10 for free. If you want to do it yourself there's only one official Microsoft upgrade page from which to do it.
 
https://www.microsoft.com/en-us/software-download/windows10

Go to that page and click the button labeled "Download tool now". Once you downloaded it, run it and follow the instructions. It will take from 2 to 5 hours to complete the upgrade.

If you want us to do the upgrade for you- including making your Windows 10 computer look like Windows 7, see the following page.

https://thundercloud.net/direct/2019/transform/

As of today, January 17, 2020, the upgrade is still free. However, it's free at Microsoft's discretion and they could end the free offer at any time.

Linda experiences a tech support scam with a brand new computer
My mother-in-law bought a new computer, Lenovo with windows 10. My husband and mother-in-law unboxed the computer, hooked it up and immediately tried to install Microsoft Edge. While they were checking and unchecking boxes a porn site popped up. There was a loud alarm warning coming from Microsoft saying our computer is locked up and to call the number on the screen to get it unlocked. My question is did this actually come from Microsoft? I want to install your computer service for 65 and over for my mother-in-law but we can’t get around the computer being locked up. Thank you.

Our answer
Hi Linda. Microsoft Edge (a browser) is included with Windows 10. Microsoft Edge Dev (a Chromium-based browser) has to be downloaded.

What is happening to you and what you're witnessing is a tech support scam - we've covered these many times. For instance, read our article here and here.

Whatever you do, do not call the number! It's a scam - you're not going to lose any information or files or anything else.

Please read the articles linked above - there are instructions to help you get away from that scam.

Since it is a new computer you might want to do a Windows 10 reset. You can find instructions on how to do a reset here. A reset would remove anything that was installed while keeping any pictures, documents or other personal files on the PC.

I think most of your worries will be alleviated after you read the two articles linked above.

Our SeniorPass is one of our most popular computer care/repair plans. You can get all the details at https://www.thundercloud.net/direct/2018/senior.

Please let me know if you need more help.

Jean is concerned because Windows shows her recovery drive is nearly out of space
I am a bit concerned about my laptop because my son was using it last week but I don't know whether this problem is a result of his usage or if it just happened. When I click on This PC Devices and Drives, this page has just changed and shows me that Recovery Drive has 3.08gb free from 27.69gb. I don't know anything about this drive but I am worried that my laptop is going to crash or cost me a heap of money to repair. I'm really sorry if this doesn't make sense to you but I'm an 83year old not very technical minded with today's world, I struggle a lot but really thankful for being able to receive your newsletter. You are wonderful xx. Kindest regards and Thank You, Jean.

Our answer
Hi Jean. On HP computers, and I'm sure on other brands of computers too, there's a recovery drive. It will show almost full as yours does. It's supposed to. Sometimes Windows will show a red warning on the drive because it's nearly full - or because users have added something to it. It's possible that your son added things to that drive which he shouldn't have done - but adding things won't make it unusable. The only time you'd ever use the recovery drive is if you were going to do a factory reset. And with Windows 10 that's not very likely since Windows 10 has 4 recovery options available to you that do not use the manufacturer's "recovery drive" those options are:

1. Reset your computer and keep you files (This reinstalls Windows, and lets you keep your personal files.)
2. Reset your computer and remove everything (This reinstalls Windows and wipes all files and folders)
3. Reset your computer and wipe everything. (This formats your drive and clean installs Windows.)
4. Fresh start. This method clean installs Windows and keeps your files and some of your settings.

What all this means is that it is very unlikely you'd have to do a factory reset and actually use the recovery drive.

Thanks for your nice comments, Jean.
-----
Jean wrote back: "Hi TC. Oh, you are so wonderful, giving me such a detail answer to my query. I was so worried when I sent the query but you really made my day, BLESS YOU I will be making a donation later you are really worth it. Thanks so very very much. Jean."

We answer more of your questions from the past week here!

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With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year just $99!  Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here.



 

New Updates to our InfoAve Web Site
A tip for everyone

Over the past two weeks, we've been switching our Websites to secure servers. It's been a long road and we've put many hours into it. And besides making the switch to secure servers, we've done some work under the hood too.

Our InfoAve website looks pretty much the same, but there are some changes we've made to make our site easier to use.

1.) A new improved site search feature

Our old site search was pretty good, but our new site search is even better. Whether you're looking for a computer tip, a freeware pick, a site pick, etc. you'll find what you're looking for in less than a second. Just go to https://thundercloud.net/infoave/new/  and look for the blue search button on the top right of the page. Type in what you're looking for and you'll find it in a flash!

2) Browse though all the pages on our site - it's easy.

Beneath the last article on our InfoAve home page, you see the first few pages listed "1, 2, 3, 4.. " along with "Next" and "Last". You can browse through our site page by page, skip pages, start from the last page and navigate to the first or start from the first page and navigate to the last. Any way you do it, it makes it really easy to browse our InfoAve web site.

3.) It's easier than ever to subscribe to our InfoAve Daily newsletter

And if you want to receive each day's tip or trick, you can now subscribe to our InfoAve Daily newsletter just by clicking a link. It's free and easier than ever to sign up to get our daily newsletter. If you're not currently a subscriber, we'd love to have you aboard!

Subscribe to Cloudeight InfoAve Daily Computer Tips by Email

Where Did That Image Come From?
A tip for everyone using Chrome on Windows 10

Reverse image search engines have been around for a long time. In the beginning, they were not very accurate, not very fast, and not very useful. However, today’s reverse image search engines are accurate and fast. 

Over the last few days, we’ve been test-driving a reverse-image search extension for Google Chrome. In our tests, we found that generally, it works well. The Chrome extension we test is “One-click Reverse Image Search” and it makes all five reverse-image search engines available to you by right-clicking on any Web image.

• Google image search
• Bing image match
• Yandex image search
• TinEye image search
• Baidu image search

One-click Reverse Image Search is uncomplicated and simple to use. Once you add the extension to Chrome, right-click on an image and choose the image search engine you wish to use. You have the option to use all five image search engines at once. We do not recommend that option as each search result will open in a separate browser tab. 

When you set up the One-click Reverse Image Search extension, you can elect to use a single default image search engine, or you can choose an option to show a submenu with the five image search engines listed.

In our tests, we elected to use the submenu option. In the screenshot below, you can see that when we right-clicked on an image a menu appeared. We chose the menu option “Search with this image” which opens a submenu showing “All search engines” and a list showing the five search engines included with the One-click Reverse Image Search extension.

It’s time to bring the developer so he or she can more exquisitely acquaint you with One-click Reverse Image Search.

Support (sic) Google, Bing, Yandex, TinEye and Baidu search engines. Initiate a search using any image on the web in just one click. 

To use this extension, right click on an image on the web and select “Search with this image” then choose the search engine you want to use. 

You can configure the context menu by clicking the extension icon on Chrome toolbar to contain either a single button with your default search engine, or a cascaded menu with all included search engines. 

Found an image on the web that you’re curious about? With this extension, you can initiate a search on Google, Bing, Yandex, TinEye and Baidu using pictures on the web. You can discover photos of places, learn more about art pieces, identify landmarks, and more. 

Google Search is a trademark of Google Inc. The use of the trademark is subject to Google’s permission. This extension is neither endorsed by or affiliated with Google. 

Privacy Policy

We do not collect any personal information. We do not sell, trade, or rent Users personal identification information to others. For details visit: https://sites.google.com/view/182-privacy-policy

Overall, we were impressed with the One-click Reverse Image Search extension for Google Chrome. This extension could be a time-saver for you if you frequently perform reverse image searches. 

Here are some screenshots we made of the One-click Reverse Image Search extension in action. 

Now you know how the One-click Reverse Image Search extension works and how you can use it to perform reverse image searches.

Install the One-click Reverse Image Search extension for Chrome from this page.

Who Am I? (All About User Accounts Plus a Bonus Tip)
Windows 10 (all versions)

These tips are for Windows 10, but they should work on Windows 7 and Windows 8.1, also.

Would you like to find out the name of the user account you’re logged into Windows with? Here’s how:

Open a command prompt. In Windows 10 type CMD in taskbar search and press Enter when Command prompt appears.

At the prompt type WHOAMI (as in who am I). Windows will respond with your computer name and your user account. It may be different than what you think. My main user account on this computer is Rocky 10 (a movie they never made) and I’m logged in as user odumh (don’t even ask). 

Now, for the next tip, I’m switching to a different computer where I have a lot of user accounts set up. 

To see a list of all the accounts on your computer, open an Administrator Command prompt this way:

Type CMD in taskbar search. When the Command prompt appears at the top of the search results, right-click on it and choose “Run as administrator” from the right-click menu.

In the Command window at the prompt type:

NET USER

And press Enter.

You’ll see all the accounts on your computer, including the hidden ones.

My second (backup) laptop is called Sydney28 (it’s a long story). You can see I have several other user accounts on Sydney28 with names like “BeMyGuest”, Jupiter, rainc, Reddington and thunder (Thunder Cloud) and some arcane accounts that were created by Windows.

If you have an inquiring mind, you probably want to know why they are there.

WDAGUtilityAccount — Microsoft defines the “WDAGUtilityAccount” this way: “this account is part of the Windows Defender Application Guard which came with the Fall Creators Update (version 1709). This account is left disabled unless it (Windows Defender Application Guard) is enabled on your device.”

DefaultAccount — It’s probably not what you think it is. It’s not your default user account. According to Microsoft’s arcane definition: “The DefaultAccount, also known as the Default System Managed Account (DSMA), is a built-in account introduced in Windows 10 version 1607 and Windows Server 2016. The DMSA is a well-known user account type. It is a user-neutral account that can be used to run processes that are either multi-user aware or user-agnostic…” hmmm!

Administrator — this is the famous, so-called hidden Super Administrator account. And while it does have some important uses, you should never enable it and then leave it enabled. If you want to enable it to try it you can do so this way:

Open an Administrator Command prompt and type:

NET USER ADMINISTRATOR /ACTIVE:YES

Now press Enter. You’ll get a message that “The command has completed successfully”

Once you’ve enabled it, to use it you’ll need to log out of your account and log into the “Super Administrator” account.

Don’t forget to turn it off when you’re done experimenting: Open an administrator Command prompt and type:

NET USER ADMINISTRATOR /ACTIVE:NO

Press Enter. You should see “The command completed successfully”.

And one more tip:  If you have more than one user account — that you created — you can switch between them by using the Windows key + L shortcut. Try it.

Another Way to Customize Your Windows 10 Colors
Windows 10 (all versions)

You can change the color of your Start menu, taskbar, title bars, accents, etc. in Windows 10’s Setting app. Just open Settings, click on Personalization > Colors. But did you know you can still access the old Color and Appearance Control Panel applet where you change the colors, and color intensity or your Start menu, taskbar, title bars, dialog boxes, etc.? It even includes a color mixer to give you an almost unlimited palette to choose from.

Today, we’re going to show you how to create a shortcut so you can easily access the old Color and Appearance Control Panel applet from a shortcut on your Windows 10 desktop.

1. Right-click on an empty area of your desktop and click “New” > “Shortcut”.

2. Copy and paste the following into the “Type the location of the item” box:

explorer shell:::{ED834ED6-4B5A-4bfe-8F11-A626DCB6A921} -Microsoft. Personalization\pageColorization

3. Click next and give your shortcut a name. You can type anything you want but it’s best to type something descriptive that you’ll remember. Something like Color-Appearance works for me.

4. Now go to your desktop and locate your new shortcut.

When you click the shortcut, you’ll see the old Control Panel Color and Appearance applet where you can change Windows 10 colors to almost any color you want.

As you work with the Color and Appearance Control Panel applet you’ll see the color of your taskbar and other items change as soon as you choose a color. You can even change the color intensity – or use the mixer to come up with your own custom colors.

Oh, and more thing… if you right-click on the desktop shortcut you just created, you’ll see an option to “Pin to Start”. Or, if you’d like the shortcut on your taskbar, just drag it from your desktop to you taskbar.

Color your world, I tells ya!



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Last Freeware Version

When you get a new computer or you do a Windows 10 reset and you’re getting ready to reinstall your favorite programs, it’s frustrating when you learn that some of your favorite free programs are free no longer. 

One thing we’ve learned over the years — “new and improved” does not always mean better. Sometimes it just means “we’re going to stop giving away this program and make you pay for it!” Well, that’s the developer’s right, no doubt about it. 

But you have the right to search for and find archived copies of the last freeware version of the programs you love. And there’s a site that can help you do that. It’s called “Last Freeware Version”.

It’s not a pretty site and heaven knows it could use a lot of work, especially when it comes to organization. The site is organized by the date the freeware was last updated. There’s no site search feature. But if you have a keen eye you’ll see a link to click that will organize all the freeware programs alphabetically which makes it much easier to find the freeware program you’re looking for.

If you want to find freeware versions of programs or if you have a new computer and you find your favorite freeware programs are no longer free, Last Freeware Version is an excellent place to look.

You’ll find the last freeware versions of FastStone Capture, Power Archiver, MP3Clip, CamStudio over 200 more. Keep in mind none of these say they’ll work on Windows 10 but the few we have tested did. You’ll just have to download and try. Some programs cause Windows Smart Screen to appear saying it protected your computer. If you’re computer savvy you can choose to “run anyway”.

Last Freeware Version is free to use and there is no sign-up or registration required.

If you’re looking for a freeware version of your favorite program or you just want to browse through 247 old freeware programs. you’ll find Last Freeware Version worth a visit.

Take a trip to one of the last surviving repositories of some of the Web’s best old freeware.

Last Freeware Version may well be the Custer’s Last Stand of freeware. (Does that make any sense, EB?)

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.40.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

Friendship

At first, I pretended. I tricked myself into thinking it didn’t matter much that you were no longer my friend. We were good friends and then we weren’t – it’s as simple as that. It’s kind of like being told you have a terminal illness – at first, you deny it, then someday you realize, that you have to learn to accept it.

We were friends then all of a sudden, within the span of a few minutes, we weren’t. I still can’t accept it, but it looks like I’m going to have to.

You like to think it’s my fault that we are no longer friends. I was not honest with you and that’s certainly true. You had a right to get angry, and I suppose because of it you had a right to end our friendship.

Me? Well, I like to think that it’s your fault that we’re not friends because after all this time you still haven’t forgiven me. Of course, now you’ll tell me that have forgiven me, but that’s not true, you haven’t. You just like to think that way because it makes you feel better.

You like to say we’re friends and you still think of me as your friend, but you won’t talk to me. Now it’s gone so far that you won’t ever answer my letters. I don’t think that’s how friends are supposed to be, do you?

We discussed friendship often when we used to talk. We used to laugh at how diluted the words “friendship” and “love” have become over the years. Facebook helped dilute the word “friend” to a meaningless term...

Please read the rest of this essay here.

Whether you live in the USA, Canada or Australia, when you shop Amazon using our links you’ll get great products at great prices, and you will be helping us too! For every purchase you make using our Amazon affiliate links, we make a small commission. If you shop at Amazon, we hope you’ll use our Amazon affiliate links. It won’t cost you a penny more, but it will help us a great deal! All you need to do to help us is use the following link whenever you shop Amazon – for anything.

https://amzn.to/32zhiIo

That link goes to the same Amazon site you’d see if you went to www.amazon.com, but when you use our link, we’ll get a small commission on anything you buy from Amazon. It’s another way you can help us and it won’t cost you a penny more. And you’ll get the same great Amazon prices, sale prices, and promo prices you always get.

So the next time you shop Amazon, use our special affiliate link and bookmark the Amazon page once you get there.  Then use that bookmark whenever you shop Amazon!

Thanks so much for helping us!

What is the Run Command?

Sometimes I'll be helping EB with something and she'll ask me to get something. So I do. But I never move fast enough for her. She'll say, "RUN...don't walk!" And that is called the run command.

No! No! No! Windows Run Command is actually a command line where you can enter specific commands thereby impressing your friends and avoiding shortcuts and icons. You can look cool if you press Windows Key + R and type IEXPLORE.EXE and Internet Explorer magically opens. Why your friends will think you've gone geeky! Amaze them even more by typing CALC and hear them gasp in amazement when the Windows calculator opens. Or dazzle them by typing in NOTEPAD and watch their eyes bulge as Notepad mysteriously appears on your screen. Or type Write and press enter and they'll genuflect as WordPad opens. If you really want to make them crazy over your computer skills open a Run command, type WRITE and press Enter. WordPad will open right in front of their eyes!

It can be used for serious stuff too, like running SERVICES.MSC (Windows Services), CLEANMGR (Disk Cleanup) or MSCONFIG (System Configuration Utility - but MSCONFIG isn't so hot on Windows 8x or 10).

In short, the Run Command allows you to, er, um. ah, run commands! Glory be!



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Darcy & TC
Cloudeight InfoAve Premium - Issue  #849
Volume 17 Number 13
January 17, 2020

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