|Cloudeight InfoAve Premium |
Volume 17 Number 17
February 14, 2020
Valentine's Day and welcome to Cloudeight InfoAve Premium issue #853. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!
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A comment from Cathy
Darcy, I wanted to personally thank you for helping me with the Emsisoft for
my phone and getting on there and helping me with that. I believe you and TC
are angels in disguise. You are just great wonderful people and I would
recommend you to anyone. Emsisoft sent me a code this evening and told me to
download it on my phone and I did and put their code in and it finally
worked. I am so grateful to you for
your help. Blessings Cathy
A comment from Marsha
This is a thank you to TC who spent far more time trying to help me than he
should have. He stuck with it and ended up getting my computer working
again. I am happy to say I am so glad to have my computer back working the
way it used to. And thank you TC for taking all the extra time to find and
fix all the problems. Marsha
A comment from Nicole
TC - I am so thankful for all that you did in setting me up with Win 10 this
week. Here I was dreading doing it and didn't even know for sure if Win 10
would fit my computer. Sometimes, I lose the nerve to
do it myself. So now that it is all done and Emsisoft is also set up, I am
thanking you for the time you spent with me. Feel so much better to have all
that behind me. There was no one else that I would have trusted to turn over
my computer to. I've been with you guys since you started and I've seen so
much of the things you do and the ways you help others. I'm glad that you're
offering this type of computer care for such a low cost because, heaven only
knows, how much you need the money just to keep going. For me, it has
always been "money well spent." The last time, it was Darcy who helped and I
love you both! Thank you again. I will make another donation. God bless and
don't ever give up - please! We really need you guys. Nicole
A comment from Neil
Thank you so much for the work you did on my computer last week. Your
service offers an inexpensive and convenient way to get my PC fixed and
taken care of. Thanks again, Darcy for your professionalism and your great
work. I will recommend your service to all my friends and I'll be back the
next time I need some work done on my computer. Neil A.
A big Cloudeight "Thank you!" to Cathy, Marsha, Nicole, Neil, and everyone who took time out to write to us, share a comment and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC.
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Buy one for yourself and give one to your Valentine... or a friend or family
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Thelma wants to sign in to Windows 10 with a PIN
I would like to log in with a PIN. How do I set it up, please? Also, the screen
only stays for about 10 seconds then it goes to background.
Hi Thelma. The Windows 10 sign-in screen only stays visible for 10-15 seconds
before going back to the lock screen (the picture). This is normal. You can just
tap or click on the lock screen to get back to the sign-in screen, it's not a
To set a PIN, you first need to be using a password to log into Windows.
Here is how to set a PIN:
Type YOUR INFO into Taskbar search. On the page that opens, click "Sign-in
Options" (it's on the menu on the left). When Sign-in Options opens, click on
PIN or Windows Hello PIN (depending on your Windows version)
You can set up a PIN from there. You can use a 4-digit PIN (recommended) or you
can create complex PIN using numbers, letters, symbols - but that kind of
defeats the purpose of using a PIN, I think.
I hope this helps you, Thelma.
Bernie is having a problem with the Print Friendly feature on our InfoAve
Greetings. I've been wrestling with an issue on the Print Friendly page that
comes up when you offer Cloudeight Info Avenue information.
In your article about "Terms of Service; Didn't Read ..." When I call it
up into the print-friendly page, at the bottom is a go-to this site for more
information. Alas, when I click it, the section I click on goes away.
Indeed, wherever I click on the print-friendly page, there is an automatic
blocking with the trash can.
Two things: Where do I go to get the additional information about Terms of
Service Didn't Read and how do I fix the print-friendly page? Blessings,
Hi Bernie. Thanks for reading our newsletters!
There is nothing wrong with Print Friendly. When you click the "Print
Friendly" button a condensed page appears. It's meant only as a preview. You
can Email it (a link) to a friend, you can print it or you can save it as a
PDF file on your PC. It's not to be used in place of the page. If you want
something to clean up the page and remove distractions like ads, menus, etc.
and you use Chrome try the Mercury Reader extension for Chrome.
Print Friendly is called Print Friendly for a reason. The page you see when
you click the button is an editable page that you can clean it up and/or
delete the parts you don't want to print or save as a PDF file. That
explains the trashcan.
If you to back to our article, you
will see all the links all work. The Print Friendly button is there to make
it easy for you to print the page, convert the page to PDF and download it,
or email a link to the page to yourself or share it with someone else.
For your convenience here is the link
to the article entitled "Terms of Service; Didn't Read".
I hope this answers your questions, Bernie.
Dennis wants to know now that Avast is cleaning up its act, if
CCleaner can now be trusted
So Avast is trying to be a better friend. What about CCleaner? Has it
cleaned up its act?
(Dennis is referring to
our article here.)
Hi Dennis. We have not trusted Avast for years. We didn't trust them long
before they got caught collecting their users' data and selling it. Ever
since Avast started bundling useless software with their "free" programs, we
have not trusted them. Since Avast owns CCleaner and also AVG and we don't
trust those programs either.
Candace wants to know about our Windows 10 upgrade services
Avast promised they will no longer use their free programs to gather data
from users and sell it, do I believe them? No. I would not trust anything
they distribute and I would never have any of their software on my computer.
I don't think that Avast is not sorry they did what they did, I think
they're sorry they got caught. They'll figure out some way to connive their
users and convince them they're suddenly trustworthy. But it's hard to
envision them actually making free software and giving up tens of millions
of dollars. Personal data and browsing history are worth tons of money.
Trust is something you earn and Avast has done nothing to earn my trust.
You can trust them if you want. But as for us? Not so much.
Hi there. I have a friend who needs to upgrade from Windows 7 to Windows 10.
Do you have any specials or suggestions on how to proceed? I did come across
an InfoAve Premium article at the following address, but I’m sure he would
need help in the transformation.
Thanks for your help. Candace
Hi Candace. We offer 2 different services:
1. Windows 10 Transformation - With this service, we assist with the upgrade
and then after Windows 10 is installed, we make Windows 10 look and work
more like Windows 7. The cost of this service is $49.
You can learn more
about this service and/or purchase it here.
2. Windows 10 Customization - With this service the user upgrades his or her
own computer to Windows 10. Once they've done that we can make it look and
work more like Windows 7. The cost of this service is $25.
You can learn more
about this service and/or purchase it here.
If you have any more questions or if we can help with anything else, please
let us know.
Joann has a problem with her documents folder and she can't
find a program
When clicking on "documents", the list of docs does appear/come up. But when
clicking on my selection to open, the doc shows up but I cannot make any
changes of any kind. And, if I type Apache office in the search bar, I get
nowhere. So I am quite befuddled! I must be missing something somewhere?
Hoping you can solve my mystery for me. Thank you ahead of time. Joann B.
Hi Joann. The user Documents folder is located in C:\ Users\ Your User Name
\ Documents. or may have other documents folders on your computer. My guess
is that you have more than one document folder on your computer and the files
in it are marked "read-only" which means you can open them but not edit
them. If you type Documents in taskbar search, you'll see the Documents folder
in your user account.. The files in that folder shouldn't be marked "Read-only". The documents folder is a user folder and that would be the one with
your files in it unless you moved that folder to a different location.
I have never heard of Apache Office. Apache makes Open Office. If Open
Office is installed on your PC typing Open Office in taskbar search will
locate it. You could also find Open Office in the "O" section of your Start
I hope this helps you, Joann.
Charlene has a friend who wants to upgrade from Windows
7 to Windows 10
I have a friend that has a Windows 7 PC, they would like to upgrade. I have
recommended your service, but they are in an extremely busy time for the
next two weeks. Will the Windows 10 upgrade still be free for them in two
weeks? Or maybe you don't know when the free upgrade period ends. Thanks for
your time. Charlene
Hi Charlene. We don't know what Microsoft is going to do, but as far as we
know, the answer is yes, they will continue to offer the upgrade free for
the foreseeable future. This could change though -- we are all at the mercy
of Microsoft's whims. But my feeling is Microsoft will keep offering the
Windows 10 upgrade free because they want as many folks using Windows 10 as
possible - and they want people to stop using unsupported and therefore less
secure versions of Windows.
Robert bought an Amazon Fire Stick and was told he needs a VPN
Dear TC and EB. I have followed you guys for years and value your input very
much. I especially enjoy TC's articles and stories. You are a tremendous
My question concerns the use of VPNs. I recently purchased an Amazon Fire
Stick and have been inundated with warnings about the need for a VPN in the
atmosphere created by the Fire Stick... What do you suggest? Robert
Hi Robert. Thank you for your kind words and your support.
VPNs have their place, but most people think they protect you from "hackers"
and identity theft, that's just not true. People get hacked and identities
are stolen because people are tricked into giving up information and a VPN
won't protect people from clicking links in phishing emails and they won't
stop people from clicking links in phishing emails. VPN companies are
propagating false information.
I don't have any idea what using a VPN would have to do with using a
streaming device like Roku or Amazon Fire Stick, since when use one you have
to provide you physical address, a credit card number, and your name. A
streaming device does not create any more of an atmosphere than your
computer or other Internet-connected device does. Like your computer, it
uses your router to establish a connection. And while it's true Amazon and
Netflix will know what you watch (you can actually opt-out if you want). But
they're going to know that with a VPN too. You can't sign in to your Amazon
Prime, Netflix, or other streaming accounts with a fake account. You have to
sign-in with the account you signed up with.
The VPN companies are making billions by fear-mongering. But even if VPNs did
half of what they claim, can you trust the VPN not to collect your
information and then sell it anyway? Just because they promise not to
collect and sell your information, does not mean they don't do it. For instance, NORD VPN is based in Panama. I have no idea
what the privacy laws are in Panama. They could collect and sell data
legally there for all I know.. All I know about Panama is they have a canal
Keep in mind the VPN companies are making billions scaring people into
believing half-truths and outright lies. They're scaring people because...
nothing sells better than fear. We could make some decent money just by
recommending a VPN service, but we won't do it because we don't think most
people need one.
I hope this helps you make up your mind, Robert.
Are you planning on upgrading from Windows 7 to Windows 10? Do
you want your Windows 10 computer to look and work more like Windows 7?
We will continue to offer our Windows 10 Transformation service for those who
want our assistance in upgrading their Windows 7 or Windows 8 computer(s) to
Windows 10. With our Windows 10 Transformation service, we will assist you
with the upgrade to Windows 10 and then, after Windows 10 has been
installed, we'll come back and make your computer look and work much more
like Windows 7.
You can learn more about this service and/or get a Windows 10 Transformation
service key here.
We will continue to offer or Windows 10 Customization service for those of
you who have already upgraded to Windows 10, purchase a new computer with
Windows 10 on it, or who are using Windows 10 and would prefer to have it
work and look more like Windows 7. If you're interested in having us make
your Windows 10 PC look and work much more like Windows 7,
visit this page to
learn more and/or get your Windows 10 Customization service key.
How to Change File Explorer Views Using Keyboard Shortcuts
Windows 10 (all supported versions)
You can change they way File Explorer displays files and folders using
Open File Explorer (Windows Key + E) and try these.
CTRL+SHIFT+1 = Extra Large Icon View
CTRL+SHIFT+2 = Large Icon View
CTRL+SHIFT+3 = Medium Icon View
CTRL+SHIFT+4 = Small Icon View
CTRL+SHIFT+5 = List View
CTRL+SHIFT+6 = Details View
Now you know another way to change views of files and folders in File
Make the Text on Your Screen Easier to Read
Windows 10 (all supported versions)
Does the text on your screen or monitor look fuzzy, blurry, or faint, and
often hard to read? Did you know that in some cases, you can make the text
on your screen or monitor clearer and easier to read by using the Windows
Clear Type Text Tuner?
It’s easy to do and takes less than five minutes. If the text on your screen
or monitor is faint, fuzzy, blurry, and difficult to read, try running the
Windows Clear Type Text Tuner.
1.) To get started, type clear type in the taskbar search
just to the right of the Start button. Press “Enter” when you see “Adjust
ClearType text” appear in the search results. You can also click on “Adjust
ClearType Text” or “Open”.
2.) When the ClearType Text Tuner opens, make sure the box next to “Turn on
ClearType” is checked and click “Next”.
3.) Windows ClearType Text Tuner will check to make sure your monitor or
screen is set to its native resolution. Click “Next”.
4.) A series of dialogs will open. In each dialog, two or more examples of
text will appear. Click on the text that looks the clearest to you and then
5.) You’ve reached the end. All you need to do now is click “Finish”. And
hopefully, the text on your screen or monitor will be clearer and easier to read
than it was before you started.
How to Add an Account Picture to Your Windows 10 User
Windows 10 (all supported versions)
It’s easy to add a picture to your Windows 10 user account. You can use
your smiling face for your account picture, your grandkid, your spouse, your
girlfriend, boyfriend, significant other, your record-breaking pumpkin,
tulip, or whatever tickles you. I am sorry for the geek-speak <grin>.
Let’s do it, shall we?
Type YOUR INFO in the taskbar search and press Enter or click it when it
appears in the search results.
On the page that opens, look for “Create your picture”. Beneath it,
you’ll notice you have two options. You can snap a photo of your beautiful
face (or whatever) using your computer’s Webcam, or you can choose a photo
already on your computer.
As you can see, for my account picture, I chose a picture of myself
from days long since passed – back when I was so much younger and so much
And now you know how to set your user account picture on Windows 10. You
can also use the information in this tip to change your current user account
Sorry ladies… I’ll never be that wild and handsome again!
Incognito Mode to Troubleshoot Problems With Chrome
Chrome browser (works in other browsers
as well - see ** below)
If you are having problems with Chrome, the
easiest way to make sure that it's not a browser extension causing your
problem(s) is to open Chrome in Incognito mode. To open Chrome in Incognito
mode, right-click on its shortcut and choose "New incognito window".
Incognito mode disables all extensions automatically*. Try browsing with
Chrome in Incognito mode for a few minutes and see if you still have the
same problems. If you don't have any problems while using Chrome in
Incognito mode, then chances are good that one of your extensions is causing
your problem(s). You can disable each extension, one at a time until you find
the culprit that's causing your problem(s). You can then choose to leave the
extension disabled, remove it, or check to see if there's an updated
If you're still having
problems, then it's most likely not a problem caused by a browser extension.
In that case, you might want to consider resetting Chrome by following the
on this page. That page also has instructions for fixing Chrome by
completely removing Chrome and reinstalling it. If you choose to re-install
Chrome, be sure you export and save your bookmarks first - otherwise you'll
lose them. To learn how to save your Chrome bookmarks,
see this Cloudeight tip.
*Incognito mode in Google Chrome disables all
extensions except ones you have explicitly chosen to allow in Incognito
mode. Most of you shouldn't have to worry about that.
**Other browsers offer versions of Incognito
mode usually called Private Browsing (Firefox) or In-Private mode in
Microsoft Edge (new Edge included) and Internet Explorer. Use your browser's
Private or In-Private mode to troubleshoot problems with extensions.
Want more tips, tricks, and information?
We have thousands of Windows tips, tricks and more on our InfoAve web site.
Subscribe to our free InfoAve Daily newsletter.
Our annual winter donation continues. If you don't need
any of our products or services right now, please help us with a donation.
Even the smallest gift is appreciated. Every donation helps us to provide
useful information that helps you with your computer as well as helping to
keep you safe on the Internet. We offer free help to thousands of people
every year... and we offer an honest and inexpensive computer repair service
too. We do everything we can to help you with your computer and keep you
So if you don't need any of our products or services right now, please consider
helping us with a small donation. If you're not a Cloudeight Booster
already, you'll be invited to join our boosters after you make a donation of
any amount. Our boosters get freebies and special booster-only offers
Please help us by
making a donation right now. Thank you!
Interested in making an automatic monthly gift? Visit this page.
Help us keep helping you... and helping you stay safe on the Web.
Have you ever wished you were an artist and could paint or sketch
Arcadian scenes or beautiful bucolic landscapes? Most of us aren’t so
talented; we have to rely on the talent of others to provide us with
beautiful paintings and sketches, and other works of art.
But I think at some time or other, we’ve all wanted to create beautiful
works of art but only a few of us have the talent. That’s where our freeware
pick “FotoSketcher” can help. With it, you can take your digital photographs
and turn them into pen & ink drawings, pencil sketches, watercolor
paintings, oil paintings and more. Best of all you don’t need any talent –
just play around with the settings until you get the look you want and click
“File” “Save as", give it a name and that’s it! That’s all the talent you
And, we’re not kidding when we say that this is one of our best freeware
picks ever – everyone can have fun with it and everyone can use it. You
don’t have to be a software engineer, a computer expert… heck, you don’t
even need to read the help files to use FotoSketcher. Just fire it up and
use it. Play around and you’ll create something unique. Honest! We’re not
Here, take a look at some of the things we created while testing FotoSketcher.
None of these examples took more than a couple of minutes to do. We could have made
these look even better had we taken more time and messed around the
program’s slider adjustments and settings a bit more. But, hey, it looks
great to me – how do these look to you?
Below you can see FotoSketcher’s simple, clean, and modern interface. It
even comes with a bird to help you get started.
We took a picture of a seascape with a lighthouse…
And made it look more like a painting than a photograph…
And playing around with FotoSketcher a bit more, we made it look like a
And how about a pencil sketch?
I created all of the variations of the pictures shown above in just a
minute or two using FotoSketcher.
How about a word from the developer of FotoSketcher?
Message from David, creator of FotoSketcher
FotoSketcher is a 100% free program for Windows (there is also an
experimental version for MacOS) which converts your digital photos into
art automatically and in just a few mouse clicks. Over 20 different
styles are available from pencil sketches to watercolor or oil
paintings, pen & ink drawings, abstract art and cartoons. From photo to
painting (landscapes, architecture, portraits, etc.) in seconds!
You can also improve your original photos with simple tools (enhance
contrast, sharpen, simplify image, increase luminosity, color saturation
etc…) and add simple or realistic frames and text.
For advanced users, some more powerful tools allow you to batch
process several images, manually retouch some areas of your pictures,
combine multiple filters and even create your own effects by using the
FotoSketcher is completely free (even for commercial use, if you wish
to sell your pictures) and does not contain any adware, spyware or
virus. It runs on Microsoft Windows XP, Vista, 7, 8, 8.1 and the latest
Windows 10 (an experimental Mac version is also available from the
I have created FotoSketcher as a fun project and I hope that you will
enjoy using it…
FotoSketcher comes as a standard Windows installer
and as a portable version (no installation needed- just click and run). You
can learn more about FotoSketcher
download page is here. Have fun.
VERSION 8.43 NOW AVAILABLE!
If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.43.
Save $14 on Reg Organizer right now!
Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!
In the Twilight Time
Some nights I have trouble drifting off to sleep.
I have so much on my mind: The events of the day, swirling; troubles
bubbling up, worries weighing heavily, all stirred together into a dark
disturbing dissonance. Most nights, however, when the convergence of daily
troubles and worries from days and weeks and months before, becomes dim and
ephemeral — still I usually fall into a dreamless, restless sleep.
Ironically, the soundest sleep I experience is the sleep right before the
alarm clock rings when I have to get up and get ready to face the
challenges, surprises, and wonders of the new day. There’s a Twilight Time
in which I live when I first awaken that is the antithesis of the troubled
moments at night when I’m trying to fall asleep. The moments of the Twilight
Time are pure, innocent, peaceful, full of grace and far too evanescent.
The Twilight Time is what I call the brief interlude of magical moments and
Please read the rest of this essay here.
❤Don't forget our
Buy one Cloudeight Direct Computer Care key & Get one for $14!
Buy a Cloudeight Direct Computer Care Senior
Pass for $14 off and get one year of computer care & repair.
What is UEFI?
UEFI is a modern update to one of the oldest things in our computers - the
BIOS. UEFI stands for Unified Extensible Firmware Interface, which probably
means nothing much to you. It means nothing much to us either, except it's
The BIOS is just a bridge between your computer’s hardware and software. The
BIOS has settings you can change if you know what you're doing. But the
interface is rather DOS-like and scary if you've never seen it before. On
most computers, you can access the BIOS by pressing the F2 key during the
boot process - before Windows boots. Your computer may have a different way
to access the BIOS.
Almost all of us have had to fool around with the BIOS at one time or
another to change some basic aspects of our computer, like, for instance,
setting a boot order. Besides the "What are you doing here in the BIOS,
you're not a geek" interface, BIOS has other limitations
Here are some of them.
Limitations of BIOS:
-- It uses a 16-bit Mode - you can tell by how it looks
-- It just has just 1 MB usable memory. You can't add a lot of features when
you only have 1 MB of memory. This has not changed at all since 1995.
--It cannot fully use all the features of a 64-bit Operating System
-- It does not support hard drives larger than 2 TB.
Advantages of UEFI:
-- Support for IPv6 – which probably means nothing for a home user, but for
big corporate networks, this is important.
-- Can use all the features of 64-bit Operating Systems and USB Drives
(especially USB boot drives)
-- Has a modern graphical user interface (GUI) that even the newest user can
understand without much difficulty.
-- Built-in native protection against Rootkit infections (which are
well-known for their ability to "run" before your operating system starts).
-- Has no 1 MB limit like BIOS – this allows a lot more features to be
built-in. We're probably going to see new features added as time passes.
-- Supports hard drives that are larger than 2 TB
-- Faster Boot-up and Hibernate.
Wikipedia says that UEFI can be used on top of or instead of BIOS in your
PC. A lot of computers are shipped with a BIOS where there is an option to
enable UEFI boot.
Most new PCs come with UEFI compatibility.
Want to find out if your computer uses UEFI?
Press and hold the Windows Key and tap the R key. In the Run command, type
MSINFO32 and press Enter to open System Information.
If your PC uses BIOS, it will display Legacy. If it is using UEFI, it will
Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.
Cloudeight Direct Computer Care: Single Keys, SeniorPass or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.
Emsisoft Anti-Malware: Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.
Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and Outlook.com (Hotmail) webmail accounts as well as with your Internet provider's email. We'll set it up correctly you. Our set up includes configuring up to 3 email accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page.
Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.
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Darcy & TC
Cloudeight InfoAve Premium - Issue #853
Volume 17 Number 17
February 14, 2020
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