Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue #861
Volume 17 Number 25
April 10, 2020

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #861. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our Website with your family and all your friends.

We wish you all the best during the global pandemic. Our prayers and good wishes go out to all of you during this difficult time.

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HAPPY EASTER!

Wishing all of you and your families a safe and happy Easter!

It's Eastertime and normally a time when we would all gather together with our families to celebrate Easter. This year it will be different. The coronavirus scourge is determined to keep us apart, but we don't have to let that happen. While we won't be able to gather with our families this year, we're not going to let the pandemic stop us from celebrating Easter or spending time with our family members and friends. Thanks to the technology we all take for granted, we can video-chat with our family members and celebrate Easter virtually -- and safely.

In keeping with our tradition of publishing a review edition on major holiday weekends, This edition of InfoAve Weekly is a review edition. It features some of the best content of our InfoAve Weekly newsletter. We publish a review edition on major holiday weekends so that we can take a break and enjoy time with our families and friends.

We hope you enjoy the special review edition of Cloudeight InfoAve Weekly. We'll be back next Friday with an all-new edition!

May you and those you love enjoy a very blessed and Happy Easter!

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Cloudeight spring cleanup

It's springtime and it's time to get your computer ready for summer. With our Spring Cleanup service, we'll make that EASY for you.  

We'll check your PC, clean it up, optimize it and get it ready for summer...  

Here's what we'll do for you:

  • We'll connect to your computer and do a deep scan for malware
  • We'll check your computer for suspicious programs
  • We'll check your browser for problematic extensions/add-ons
  • We'll optimize your startups.
  • We will check your hard drive
  • If you choose, we'll remove your current security software and install Emsisoft and give you a FREE 3-month license
Get your Spring Cleanup today! Just $30 and only for a very limited time.

*Our Spring Cleanup Service does not include repairs. If repairs are needed, we'll give you a special price on our Cloudeight Direct Computer Care repair service.

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Cloudeight InfoAve Weekly - Reader's Comments

A comment from Myron
I want to thank TC for the session we had on my computer on Tuesday. Although my computer was running pretty well and showed no problems that were major, TC did a thorough checkup and also gave me tips on how to fix my HP printer. I feel that one doesn't necessarily have to have problems on a computer it's still a good policy to have periodic checkups. Thanks again TC, I followed your instructions for fixing my printer and I'm back in business. Cloudeight is the best.

A comment from Kate
I am new to Cloudeight. Sheila, one of your members, kept telling me about your company for years and I finally listened. I can tell you every word she said was true. You are professional, courteous, and you sure are experts with computers. Darcy came and fixed everything that I was having problems with. It was very easy for me. I just clicked a link she sent me and she fixed everything up. Now my computer is working so much better now. I can tell you that you I am convinced and you have a new customer. You can be sure if I need help again, I will call on you. Thanks so much! Kate.

A comment from Debbie
I just finished a session with Darcy and as usual, she completed everything with fingers flying over each task. The money spent on Direct Care keys for this service is well worth it & you can't go wrong! "magic fingers" move over everything correcting errors that I have created! I spread the word about their service often as you are sure you are not being "taken for a ride" like you are when your computer goes in the shop! Thank you Darcy for everything!

A comment from Jon
Just a note to thank TC for working so hard on my computer the other day. He was flying all over my computer from one place to the next. He was so it was hard to keep up with him! It was amazing to watch. And in less than an hour, he finished an now my computer runs GREAT! I really appreciate your help as well as all the work you and Darcy do for so many people.  I have a feeling I will need your help again - I'm so glad you and Darcy are there for us. Thanks so much! Jon.

A big Cloudeight "Thank you!" to Myron, Kate, Debbie, Jon, and everyone who took time out to write to us, share a comment and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

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Cloudeight Direct Computer Care

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
With our Cloudeight Computer Care, we'll fix your computer while you watch. You'll be getting the best computer repair service available, at the best price, from people you trust. Our Cloudeight Direct Computer Care single repair keys are a great deal. They are good until you use them.

For more information see our Cloudeight Direct Computer Care home page!

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Cloudeight InfoAve

Dave wants to give his HP laptop to his son
I want to give my old HP laptop to my son.. How do you recommend removing personal info from the hard drive? And how do I reinstall Windows 10? I want to give the computer to my son so he can use it the right way - but without my settings or personal files/programs on it. How difficult will it be to do this?

Our answer
Hi Dave. If you are giving your computer to your son,  you'll be glad to know the best way to get rid of your personal files, settings, and programs is very easy to do and will only take you about an hour or so to do.  The best way to get rid of all your programs and personal stuff is to do a Windows 10 reset. When you do the reset you'll have two options:

Cloudeight InfoAve Windows tips & tricks

Keep my files or "Remove everything". Choose "Remove everything". Windows will wipe out all your programs and personal files and then reinstall Windows 10 - all in one operation that should take no more than 45 minutes to an hour.

After you initiate the process, you don't even have to be near the computer. It's automatic. Once Windows is reinstalled, you may have to set up things like "Time zone", "Language" -- i.e. the typical things you have to do when you first set up Windows - but you won't need a product key it will already pre-loaded.

To do a reset, do this:

1. Open Settings (Windows Key + i)
2. In Settings go to Update & Security
3. In Update & Security click on "Recovery" (in the menu on the left)
4. Under "Reset this PC" click on "Get started"

While it may still be possible for a computer guru using advanced forensics data recovery software to recover some data from the previous installation, it's extremely unlikely that even a somewhat skilled computer user is going to use forensics data recovery software and dig around to see what might be left from the previous owner.

Let us know if this helps you, Dave.
-----
Dave wrote back: "You guys did it again! I know when I ask for help that I will not only get help, but it will be just the help I need. My son is now using my old computer and he's very happy with it. Thanks so much! Dave."

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Carol's husband's computer is blocked

Hi. My husband's computer seems to be blocked. We cannot even run a virus scan. Wondering if this is legit or a scam?

Cloudeight Windows tips

Any recommendations? Thanks, Carol D

Our answer
Hi Carol. This is just a typical Microsoft tech support scam with its traditional dire warnings. While the warning mentions Microsoft many times, the alert is coming from a scam web site, see?

Cloudeight - Keeping you safe!

In the screenshot directly above, you can tell immediately that this warning is not legitimate and not coming from Microsoft. Microsoft is never going to show you a warning like this or display a number to call not right out of the clear blue sky.

Do NOT call the number on your screen. Shut down your computer and wait a few minutes and restart it. Be careful when you open your browser after restarting, it will ask you if you want to reload the pages that were open - don't do it. Once you open your browser, clear the browsing history. No matter what browser you use, press CTRL + H with the browser open to open the browser history. You see options to delete browsing history on that page.

AGAIN - do not call that number, do not click on anything on that page. It's a scam and they're trying to scare you into giving them a credit card number.

We've covered these kinds of scams numerous times in our newsletters - if you missed our articles - now would be a great time for you to read and see how these kinds of scams work. See the following Cloudeight page.
 
https://www.thundercloud.net/infoave/new/tech-support-scams-are-still-riding-high/

Hope this information helps you avoid being scammed by any of these tech support scammers.

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Eb wants to know what version of MS Office to use with Windows 10
Hi. Recently I upgraded my computer from Windows 7 Pro to Windows 10 Pro, encouraged to do so by your recommendation and extremely helpful and detailed explanations of how to do it. The upgrade was free - just as you had pointed out - and the entire process was completed without any problems. All my files and non-Windows programs were left intact and fully accessible. As expected, It did replace Internet Explorer with Microsoft Edge which has little impact since I am a Google/Chrome user.

However, this operating system transformation did not change/upgrade my e-mail program, so I’m still using ‘Microsoft Office Outlook 2007 (12.0.6744.5000) SP3 MSO (12.0.6743.5000) - Part of Microsoft Enterprise 2007’, synchronized with my g-mail account. Numerous Internet searches provided lots of conflicting and even contradictory information on this subject, I tells ya. So now I’m even more confused than I was before. (Apparently, even though it is still functional, this ancient Outlook 2007 clunker is so old, it’s not even maintained anymore.)

Finally, I decided to go back to the people I have relied on for useful, helpful and enlightening computer-related information for years. […which is something I should have done in the first place.]

So, my question is this: Could you please tell me just which version of MS Office Outlook I’m supposed to use with my current ‘Windows 10 Pro - Version 1809 (OS Build 17763.379)’ configuration, and how to get it? Any help from your end would be greatly appreciated. Thanks, Eb

Our answer
Hi Eb. Apples and oranges. That's the best way I can answer you. Upgrading your operation system (Windows) does not change the version of MS Office you're running. If you want a newer version of MS Office you'll have to purchase an upgrade. The operating system upgrade from Windows 7 to Windows 10 is free, but the upgrade to Microsoft Office 2007 to Microsoft Office 2019 is not free. Go figure.

Programs are applications and the operating system (Windows) is the platform on which applications run. Updating programs does not update your operating system and upgrading your operating system does not upgrade your programs.

Both of us use MS Office 365 (right now Office 2019). We pay $6.99 per month and thus always have the latest MS Office programs (Word/PowerPoint/Excel/Outlook etc.)

You have that option or you could buy the upgrade to the latest version. Or you could continue to use the version you're using but you risk that at some future point (after more version upgrades it will stop working.

All versions of Outlook work with Gmail and Outlook being an Email client does not affect Chrome.

Here's some information from Microsoft about upgrading Office (it also includes information on Office 365).
https://support.office.com/en-us/article/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350

I hope this helps you.
--------
Eb wrote back: "Hi TC. Thank you so much for your clear, concise and very helpful explanation about my dilemma with MS Office/Outlook. I very much appreciate your personal attention and response. Best wishes, Eb"

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Colin wants to set up a second Gmail account
Darcy & TC., How do I set up a second email account in Gmail? I tried settings but I get a different interface than ones I have been given through enquiries on the net.

Our answer
Hi Colin. You cannot set up a 2nd Gmail account from within your current Gmail account. In other words, if you're logged into your Gmail account, you can't create a second account.

But you can set up a second (or third or fourth...) Gmail account and here's what you need to do.

Since I don't know what browser you're using I'm going to tell you how to do it with Chrome, Edge, or Firefox.

If you log into Gmail with the same browser, then when you go to Gmail you're going to be automatically logged into your current Gmail account. You can't create a 2nd Gmail account from within your current Gmail account.

So do this: Right-click on your browser shortcut. For Chrome when you right-click choose "New incognito window. For Firefox when you right-click choose "New Private window". For Edge when you right-click on its shortcut choose "New In-Private window".

Once your browser opens in "incognito" or "private" mode, go to www.gmail.com. Don't "Sign-in". Depending on which browser you use, you see one of these two pages:


Cloudeight InfoAve Premium Gmail Tips

Don't "Sign in", "Create account".

Or you may see this page:

Cloudeight InfoAve Premium Gmail Tips

Click "Create an account"

Then go ahead and create a new Gmail account just like you did when you created your current Gmail account. After you add the second Gmail account there's only one way to access them both at the same time using the same browser. Here's the correct way to access multiple Gmail accounts from one Gmail account:

In the top right corner of Gmail, locate your account picture or icon and click it.  Then click "Add account" at the bottom and enter your other Gmail address and password. Don't worry. "Add account" is not the same as "Create account" so you won't be creating a new account, you'll just be adding your other Gmail account(s) to your main Gmail account so you can access all of your Gmail accounts from the same place.

Cloudeight InfoAve Premium Gmail Tips

As you can see in the screenshot above, we have 3 Gmail accounts. You'll notice we have added 2 additional Gmail accounts to our main Gmail account. Now we can access them all from one Gmail account. This is the only way to access multiple Gmail accounts from one Gmail account.

We hope this helps you, Colin.
------

Colin wrote back: "Thank you, guys. It's much appreciated! Colin"

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Maureen wonders why she cannot arrange desktop icons the way she wants them on Windows 8.1
I just have a silly question how can I move my desktop items and put them where I want them in other windows versions, I used to be able to pick them and move where ever you wanted. So what is the deal with Windows 8.1? My mistake or is it just not possible? Keep up the great work I will be back. Maureen

Our answer
Hi Maureen. Windows 8.x and Windows 10 work exactly the same when it comes to desktop Icons.

Right-click on an empty area of your desktop. Click on "View" and then make sure that neither "Auto arrange icons" or "Align icons to grid" is checked. If they are checked  you'll need to uncheck them.

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After you do this, you'll be able to move your icons around any way you like.

Hope this helps you, Maureen.
--------
Maureen wrote back: "Thank you. I guessed it was something simple. This worked great Keep up the good work. Maureen"

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Dee says it's hard to see the tiny print in Thunderbird
For some reason, when I read my email in Thunderbird, the font size is so tiny. I need to be able to read my email. How do I fix it? Thanks, Dee

Our answer
Hi Dee. You can make the font in any email program bigger by holding down the CTRL key and moving the mouse wheel away from you. You can also hold down the CTRL key and keep pressing the + (plus) key until the font is the size you want it. This works in all email programs and all web browsers and in many word processors.

You need to open the mail you want to read then use the CTRL key pus mouse wheel or CTRL key and the Plus + key. Please see our tip here.

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Senior Pass + Hotline

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

During this global crisis, we are offering a special telephone hotline service to all SeniorPass holders. There are reports of many COVID19 scams targeting seniors. If you are approached by a scammer or encounter something suspicious, you can use our hotline to discuss your situation with us. We check into it for you and do all we can to help you.

If currently have a SeniorPass, all you need to do is contact us. Send us your telephone number and a brief message describing your problem and we'll call you back during normal business hours.

If you don't yet have a Cloudeight SeniorPass and you'd like to know more about our SeniorPass, please see this page.

Please note: Currently, our telephone hotline service is only available to SeniorPass holders in the U.S.A.due to international call restrictions.

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Cloudeight InfoAve Premium -Tips & Tricks

How to Enable Text Prediction in Windows 10
Windows 10 (all supported versions)

Text Prediction has been a feature of Android and Apple tablets for a long time. It saves time and automatically corrects spelling errors. For a while now, Windows 10 has also offered text prediction, but it was limited to the onscreen keyboard (software keyboard) that is mostly used on Windows 10 tablets.

Text Prediction was introduced for Windows users beginning with Windows 10 Version 1803 (April 2018 Update). Text Prediction is only available for users of desktop and laptops who mainly use the hardware (standard) keyboard.

If you're using Windows 10 Version 1803 or newer versions of Windows 10,  here's how to enable text prediction for your hardware keyboard (desktops & laptops):

1] Press Windows key + i to open Settings

2] In Settings click on Devices.

3] On the menu on the left click "Typing".

4] In Typing under Hardware Keyboard turn both switches to "On" (see screenshot below):

Cloudeight Windows 10 Tips & Tricks

Text Prediction works on any Windows 10 App - Edge, Notepad, WordPad, etc. But woe! It does not work on any 3rd-party apps, like Chrome, Open Office, and so on.

Much like its older brothers (sisters?) on Android and Apple devices, as soon as you start typing you will see suggestions pop up. You can choose one of the suggestions by selecting it with the arrow keys - Up/Down/Right/Left.

Cloudeight Windows 10 Tips & Tricks
Above: Text Prediction in action.  

Bonus tip: To find out what version of Windows 10 you're using, type WINVER in the taskbar search and press Enter.

Windows version 1809 is the October 2018 Update (Originally released in October 2018, then pulled and re-released in November 2018)

Windows version 1903 is the May 2019 Update (May 2019)

Windows 10 version 1909 is the November 2019 Update (November 2019)

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Two Really Good Free MS Office Alternatives
Windows 8x and Windows 10  (All versions)

One of the questions we are most frequently asked is: "What is the best free Microsoft Office alternative?"  It’s not an easy question to answer – there are many free alternatives to choose from.

So, to make things easier for you, we’ve picked our two favorite free alternative desktop Microsoft Office suites. And here they are:

LibreOffice

LibreOffice is our top choice of free programs that can do just about everything MS Office can do. This suite has alternatives for Microsoft Word, PowerPoint, Excel, and Access,

The LibreOffice suite has six programs: Writer (Word), Impress (PowerPoint), Calc (Excel), Base (Access), Math, and Draw. The biggest drawback to LibreOffice is that you can’t pick and choose which of these you want to install – you have to install the entire suite.

LibreOffice- Cloudeight Freeware Pick

All of the programs in the LibreOffice suite can open, edit, and save to the Office 2007/2010/2013/2017/2018 file formats.

You can read more about and/or download LibreOffice from here.


OpenOffice

OpenOffice has a word processor, a spreadsheet program, a presentation program, a graphics program, and a database program as part of its suite.

The programs and their corresponding MS Office program are listed below:

Writer (MS Word)
Calc (MS Excel)
Base (MS Access)
Impress (MS PowerPoint)

The main drawback to OpenOffice is, although you can save files in MS Office formats, it does not, by default, save to these formats.

Most MS Office formats can be opened, edited and saved with OpenOffice, including DOC, DOCX, XML, XLS, XLW, DBF, PPT, PPS, and POTX.

Apache OpenOffice - Cloudeight Freeware Pick

OpenOffice allows you to select which programs in the OpenOffice you want to install which give you the option of which programs in the OpenOffice suite you want to install so you don’t end up installing programs you won’t use.

You can read more about and/or download OpenOffice from the Apache OpenOffice website.

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The ABCs of XYZ
Windows 8.1 and Windows 10 (all versions)

Today we’re going to show you three handy CTRL key shortcuts that we use almost every day. And once you see how useful they are, we’re betting that you’ll use them a lot too. Here then, are Cloudeight’s ABCs of XYZ.

Z first

One time I was writing an article for the newsletter when suddenly I accidentally deleted a long paragraph. I put a lot of time and work into that paragraph, I tells ya, and I was none too happy when I accidentally deleted it. Luckily I remembered an old trick I learned long ago and immediately retrieved the paragraph in all its glory. Since then, I’ve used the same trick to bail me out of similar circumstances many times. And the trick is a simple one, but one you may not think of if you’re not reminded of it. So today, consider yourself reminded.

If you’re typing an email, an essay, an article, a journal, or whatever and you accidentally delete a word, a sentence, a whole paragraph or several paragraphs, all you have to go to bring it back is to use the CTRL+Z shortcut. CTRL+Z reverses your last action.

And just as useful, you can use CTRL+Z to restore files deleted in error. And, CTRL+Z can reverse more than one action.

Y second

Now that you know what CTRL+Z does, do you know what CTRL+Y does? You don’t? OK, I’ll tell you. CTRL+Y reverses your last Undo. You can reverse more than one action that you’ve undone.

X last

You know CTRL+C copies whatever you’ve selected and CTRL+V pastes whatever you selected using CTRL+C. But what if you want to move a file or a text selection from one place to another? That’s easy. Use CTRL+X to “cut” the selected text or file to “cut” it from where it is, then use CTRL+V to paste it in another location.

An example? OK. Let’s say I have a picture of EB in my “Favorite Pictures” folder. I sure don’t want it there! So, I highlight the photo of EB and press CTRL+X. Then I open my “Monsters of the Id” folder and press CTRL+V to paste it there – where it belongs.

Now you know the ABC’s of XYZ. Right?

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How to Check Windows 10 Update History Using a Command Prompt
Windows 10

Windows updates are installed automatically and ensure that your Windows your system is up-to-date with the latest security patches, bug fixes, and hotfixes.

And you probably already know that you can check your Windows Update history by going to Settings > Update & Security > Windows Update and click on “View installed update history”. But there’s another way. And it may be faster for you. You can check your update history using Command Prompt this way:

Type CMD in taskbar search and press Enter.

At the prompt in the Command Prompt window, enter the following command:

wmic qfe list

And press Enter.

Cloudeight Windows 10 tips

Cloudeight Windows 10 tips

All your updates will be listed in the order of the installation date.  And what’s even better, you are given a URL (web address) for the update. If you’re interested and want to know what each update contains, just type the URL from the Command Prompt window into your favorite browser’s address bar. If you really want to save time, type the “kbid” as a KB number into Google search. For instance, the last update says “kbid=4499167” so type KB4499167 into Google search and you’ll see the page with information about the update called KB449167. 

Cloudeight Windows 10 tips

If you’re a Windows PowerShell fan, you’ll be happy to know that you can use PowerShell instead of a Command Prompt and achieve the same results.

Cloudeight InfoAve Premium

Want more tips, tricks, and information?

We have thousands of Windows tips, tricks and more on our InfoAve web site.

Subscribe to our free InfoAve Daily newsletter.

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Cloudeight spring cleanup

It's springtime and it's time to get your computer ready for summer. With our new Spring Cleanup service, we'll make that EASY for you.

We'll check your PC, clean it up, optimize it and get it ready for summer...

Here's what we'll do for you:

  • We'll connect to your computer and do a deep scan for malware
  • We'll check your computer for suspicious programs
  • We'll check your browser for problematic extensions/add-ons
  • We'll optimize your startups.
  • We will check your hard drive
  • If you choose, we'll remove your current security software and install Emsisoft and give you a FREE 3-month license
Get your Spring Cleanup today! Just $30 and only for a very limited time.

*Our Spring Cleanup Service does not include repairs. If repairs are needed, we'll give you a special price on our Cloudeight Direct Computer Care repair service.

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Cloudeight InfoAve Premium -Tips & Tricks

Cloudeight InfoAve Premium

Let’s say you’re feeling particularly ornery and you want to lash out. You could write a vitriolic diatribe and post it on your social media account. But what if you don’t like the word vitriolic? Let's say that word annoys you because it makes you sound like a sesquipedalian.

If you visit Word Hippo you can type in vitriolic and see a lot of synonyms, such as: spiteful, venomous, hurtful, acerbic, bitter, cruel, rancorous, malicious, hateful, sarcastic, vicious, caustic. If that’s not enough for you, you can click on any of those words and get synonyms for them.

But let’s suppose you’re feeling the opposite. Type in “Vitriolic” and find words that mean the opposite. EB tells me those are called antonyms. Yesterday, I couldn't spell antonyms, now I'm looking them up.

word hippo is a lot more than synonyms and antonyms, though.

Why you can even find out how to use a word in a sentence. Let's try the word "Screed", shall we?

The hippo tells me how to use the word screed in a sentence: "I have written a tedious screed on the event that is best ignored entirely." or how about, "The only writer I knew was the crabby old lady who wrote a weekly screed in the local newspaper." So now I know all of that I can safely say that I'm getting mighty tired of reading EB's morning screed chastising me and urging me to do more work than any human over the age of 60 can possibly do unless they workout with the Teeter Hanger.

The hippo can translate sentences too. Here's an English sentence translated into French - you should all be able to sing it!

"Michelle, ma belle, ces mots vont bien ensemble, ma Michelle."

You can also look up plural forms of words like "Emoji". Hippo says the plural of emoji is emojis or emoji - take your pick! And the hippo can also help you with pronunciation, so I know EB would find it useful.

And last but not least...Word Hippo also finds rhyming words too. If you’re a poet or rap singer or song writer you might find this useful.

“Would your monkey like a milkshake
Or perhaps a Diet Coke?
'No thank you' said my uncle,
My monkey doesn't smoke..."

~or~

"Merriment is evident as pepperminted flowers dance in front of your eyes.
The lemon-flavored snow that falls is incandescent as it rises back to the skies..."

Anyway, you can do a lot of things with words at Word Hippo including writing award-winning songs or poems(see above)!

Word hippo is a very useful site with a very odd name. But you can't tell a good book by its cover or a useful website by its name. You might want to visit  https://www.wordhippo.com right now to find out how useful it is - and maybe you'll want to bookmark it too!

Word hippo is now an official Cloudeight Site Pick and that means at least we found it useful - we hope that you do too!

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Reg Organizer: Cloudeight recommended and endorsed.

VERSION 8.43 NOW AVAILABLE!

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.43.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

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Cloudeight InfoAve Premium - Essays , Rants, etc.

My Thoughts on Easter 

This Easter will be different than any other Easter any of us has ever seen. But regardless of the scourge that now persists upon the Earth this year, it is still a time of rejoicing for Christians around the world; it is a time of rebirth and a time of a renewal of faith.

Remember that the first Christians celebrated the very first Easter hunkered down behind a locked door fearful that they were being hunted by the same people who crucified Jesus. So, this won't be the first time Easter has been celebrated by Christians hunkered down fearful of what may await them beyond that locked door. 

And so I have been thinking about how much we all need a resurrection – a resurrection within us. Each morning when we wake we can choose how we will be on that day. In a sense, in a way,  it’s like a daily resurrection. Our spirits can be lifted, our bodies and faith renewed. We can choose to be the person we’ve always wanted to be or we can continue being the person we are.

If we are lucky we are both of those – the person we are is the person we have always wanted to be. But I believe that’s very rare. Most of us wish we were better people, more faithful, more compassionate, less judgmental, less confrontational, and happier.

Sadly, I often find myself...

Read the rest of this essay here.

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Senior Pass + Hotline

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service.

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

During this global crisis, we are offering a special telephone hotline service to all SeniorPass holders. There are reports of many COVID19 scams targeting seniors. If you are approached by a scammer or encounter something suspicious, you can use our hotline to discuss your situation with us. We check into it for you and do all we can to help you.

If currently have a SeniorPass, all you need to do is contact us. Send us your telephone number and a brief message describing your problem and we'll call you back during normal business hours.

If you don't yet have a Cloudeight SeniorPass and you'd like to know more about our SeniorPass, please see this page.

Please note: Currently, our telephone hotline service is only available to SeniorPass holders in the U.S.A.due to international call restrictions.

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Cloudeight InfoAve Premium - Back to Basics

Make sure your recovery information is correct and up-to-date. Double check it right now!

If you have a Gmail account, Outlook.com account or any account you can't afford to be locked out of, here's an important reminder for you.

Most accounts where you store email and/or a lot of other information will ask you for a contact phone number and/or a contact email address. We recently worked with a couple of people who were locked out if their accounts because they had inaccurate recovery information. One used an outdated email address as their contact address and the other accidentally transposed two numbers in their telephone number. Because the recovery information was incorrect, neither had any way to recover their account passwords. So, unfortunately, they are still locked out of their accounts.

When you provide personal recovery information, the site you are providing it to is not just doing it to make things difficult for you, they're doing to make things difficult for hackers and criminals who want to steal your information.

So, today's Back to Basics tip is this:

Login to your accounts right now, while you're thinking about it, and make sure the recovery information in your accounts is correct. Check to make sure your phone number(s) are current and correct. And make sure the recovery email address is still a working email address and one to which you have access. Take ten minutes today to check to make sure all your important accounts have the correct recovery information can save you a lot of time and trouble down the road.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

With hope and prayers, may you and your loved ones stay safe and well.

Wishing you all a safe, blessed, and happy Easter.

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #861
Volume 17 Number 25
April 10, 2020

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