Help Us During our Summer 2020 Donation Drive

If you don't need any of our products or services right now, consider helping us with a small donation.

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help keep you safe online. And our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and helping you stay safe on the Web.

A comment from Jolene
I just want to say TC did an amazing job of fixing my computer problem earlier this morning. He was fast and efficient and had my computer running correctly in about 20 minutes. The repair key I had was bought in 2017, and it was still good. I am so thankful for TC and Darcy for all they do to keep us computer aware and literate. It is well worth the money to buy their repair keys. Thank you so much TC.

A comment from Pam
Last week Darcy worked on my computer. My right-click menu wouldn't work, my Start menu took forever to open and the Settings sometime would not open. I watched and I could tell she knew what she was doing. Boy! Did she. Now everything works like a dream. Thanks for fixing all my computer problems, Darcy!

A comment from Angela
My husband's computer was running so poorly he could barely use it. He finally gave in and bought a Cloudeight repair key. In less than a half an hour, TC optimized and cleaned up hubby's computer and got it running like new. Now he wishes he wouldn't have waited so long to have Cloudeight fix it. I keep telling him "I told you so!". Thanks TC.

A comment from Martin
Thank you, Darcy. I'm so happy that you were able to take care of my computer problems. After you worked your magic, I am having zero problems with my computer. It's fast and responsive. Thank you for offering this great service. I told all my friends about Cloudeight. Thanks again for helping me. Martin.

A big Cloudeight "Thank you!" to Jolene, Pam, Angela, Martin, and everyone who took time out to write to us, share a comment, and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
With our Cloudeight Computer Care, we'll fix your computer while you watch. You'll be getting the best computer repair service available, at the best price, from people you trust. Our Cloudeight Direct Computer Care single repair keys are a great deal. They are good until you use them.

For more information see our Cloudeight Direct Computer Care home page!

John G. asks about Edge
What is Microsoft Edge? This has me very confused! John G.

Our answer
Microsoft Edge is a web browser made by Microsoft. The "new" Edge is based on Chromium, so it's very much like Google Chrome.

EB uses Edge for all her personal browsing and log ins, and Chrome for Cloudeight things. She likes both. TC uses Chrome, Edge, and Firefox. He likes all three of them but uses Chrome and Edge the most. There are many other browsers available like Opera, Internet Explorer, Vivaldi, Brave, Pale Moon, Waterfox, and many more. All browsers allow you to browse the Web. Choosing a browser is a very personal choice - choose the browser you like the best.

You should always use the browser you feel comfortable with. So, by all means set Chrome as your default again - it only takes a minute.



Ron is looking for an article we wrote about backups not being necessary
You mentioned in a response to a question from me that backup programs are no longer necessary. I assume that it is part of Win 10. I have been looking through your newsletters and I can't find that information Would you please direct me to that page?

Our answer
Hi Ron. We never said back-up programs are not necessary. We said that File History is included with Windows 10 and as a backup program, it would serve most people well. If one has MS Office 365, OneDrive is a good backup option. And we also said that image backups are not nearly as important as they once were because of all of the Windows 10 recovery options including Reset -- as well as the fact that you can download and create Widows installation media free of charge.

We would never tell anyone not to keep good backups of their irreplaceable files and folders.

You can read one of our more current articles about backups here.<

Doug now uses Edge but has a question about viewing weather radar
I started using Edge browser. But I have a question. I set my computer to watch weather radar during storms. Is there a way to set Edge to refresh the page about every 30 seconds to stat up with the changing conditions?

Our answer
Hi Doug. If you're using Windows 10, you should try Windows 10's weather program, it's excellent. It can be set for your locality and it has a great radar feature - which automatically updates. You can find Windows 10 weather on the Windows 10 Start menu or by typing weather in the taskbar search. We haven't written about Windows 10 weather for quite a while, and it's improved greatly since we did, but you can get a good overview of Windows 10's weather app by reading our article here.

Edge does not have any settings for auto-refresh. But If Windows 10's weather app isn't something you want to use you can get an Auto-Refresh Extension for Chrome that also works with the new Microsoft Edge. This extension allows you to set the refresh interval to just about anything you want. You can read more about the Auto-Refresh extension here.

If you were not aware you can use Chrome extensions in the new Edge, see our article here.

I hope this helps you.

Uwe asks how the new Start menu coming to Windows 10 will affect those using a Windows 7-style Start menu
How will the new Windows 10 Start menu affect the users that have a Windows 7-style Start menu? Thanks, Uwe.

Our answer
Hi Uwe. I don't believe that Windows 10's new Start menu (which is still months away) will have any effect on compatible 3rd-party software programs like Classic Shell or its replacement OpenShell (the current Windows 7-stye Start Menu replacement). Since these are not Windows components and are installed software programs, I doubt whatever happens to the Windows 10 Start menu will make one bit of difference to those using a program to create a Windows 7-style Start menu.

Keep in mind, Microsoft is simply replacing the solid-color menu tile backgrounds with tiles transparent backgrounds and new icons... the essential menu structure is basically the same. And anyone can remove all the tiles from the menu, leaving only a list of programs which is basically what Windows 7 had. The tiles are optional.

I think all this fuss over the new Windows 10 Start menu is much ado about nothing. We just reported on it so people would know it was coming, but a careful look at it shows the appearance is all that's changing - the structure is the same and the tiles have always been optional.

Virginia wants a "clicky" keyboard
I'm shopping for a new wireless mini keyboard for added room on my real desktop. I see there are two different types under the keys themselves: membrane and scissor-switch. Can you tell me the difference between these two? I would really prefer to find keys that make the clickety-sound but doubt that anyone makes those anymore, I don't like the "mushy" feel of many keyboards but WalMart online doesn't carry any buyers' comments like Amazon does, so there's no one to ask about this. I sure would appreciate a "lesson" in wireless keyboards!

Our answer
Hi Virginia. Well, you cut me to the quick. I have used both the "clicky" keyboards and the "mushy" keyboards and never really cared which one I used- maybe I'm a terrible typist? :)

So, when you asked this question, I did some research and found a really good article about the difference between "mushy" (membrane keyboards) and "clicky" (mechanical keyboards).

You can read that article here.

Now, the good news for you is that wireless "clicky" (mechanical keyboards) are still widely available and are still being made. They are more expensive than mushy (membrane) keyboards. I'm not sure what kind of "mini" keyboard you're looking for, but if you search for Wireless Mini Mechanical Keyboards you'll find them at Best Buy, Amazon, Newegg, WalMart and many other places.

I hope this helps you, Virginia.


Dennis wants to know if Emsisoft protects his Internet connection
I admit to being so ignorant of these things that I don't know where to start. Emsisoft is anti-malware but does that mean the same thing as Internet or Wi-Fi security?

Our answer
Hi Dennis. Emsisoft is a security program with the name Emsisoft Anti-Malware. It's an anti-malware. Malware is a general term that covers viruses, Trojans, spyware, bots, PUPs, etc.

Wi-Fi security is provided by WPA2 security. WPA2 is the updated security method and successor to WPA for wireless networks. WPA2 provides strong data protection and network access control. It provides Wi-Fi users with a high level of assurance that only authorized users can access their wireless networks Ethernet needs no security method since your computer is connected directly to the network with an Ethernet cable.

Firewalls provide prevent or allow programs or apps installed on the computer or device to access the Internet. It can prevent rogue or unwanted programs from accessing the Internet - but this is rare. Windows 10 includes an excellent firewall for additional internet security- it's automatically configured to work for most users. It can be manually tweaked and configured by advanced users- but for most users that is not necessary.

I hope this helps you, Dennis.

Shirley wants to know if Windows 10 can be made to look and work like Windows 7
Can you set up my computer so that I can use it like Windows 7 when I have Windows 10?

Our answer
Hi Shirley. We offer a service where we can make your Windows 10 computer look and work much like Windows 7.

For more info see this page.



Marsha said Bing has hijacked her browser
Thank you guys for all the wonderful tips for us oldsters and how to keep things up and running. I do have a question and if anyone has a solution, you most certainly will. Bing has hijacked my browser whenever I open a new tab. I have tried various solutions found in searches including using the regedit feature. Nothing works! Please help me defeat the Microsoft Overlord! Thank you, Marsha

Our answer
Hi Marsha. My guess is that you installed something that also installed the BING browser extension.

What browser are you using? If you're using Chrome, I'll save you some time...

Follow the instructions on this page to reset Chrome - and that will get rid of the Bing hijacker.

If you're using a different browser, let me know which one you use and I'll tell you how to fix it.
-----
Marsha wrote back: "Thank you, thank you, thank you! Your suggestion fixed the hijacked browser. You have defeated the Microsoft Overlord. I bow down to your knowledge. Marsha."

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

Control How Long Google Keeps Your Data with This Setting
Anyone with a Google account or using Google products 

Did you know you can tell Google to automatically delete your data every 3 months or every 18 months? You can. And you can also delete your data manually at any time.

To make the changes, log into your Google Account, and click on “Data and Personalization” in the menu on the left. Then click “Web & App Activity” on the right.

Next, turn on the Auto-delete feature by clicking on it.

Now press the “Choose to delete automatically” button. Then click “Next”.

A page will open with three options: “Auto-delete activity older than 3 months (and manually delete any time”), “Auto-delete activity older than 18 months (and manually delete any time)”, and “Don’t auto-delete”. After you make your choice, click the “Next” button at the bottom.

In this example, I want Google to automatically delete my data every 18 months. After I make my choice, Google asks me to confirm on the next page.

Keep in mind when Google stores your data it can you time save time. Google reminds you of this by saying that “what you search, read, and watch can work together to help you get things done faster, discover new content, and pick up where you left off,” as an explanation for why you might want to store your data longer…”

For some time now, Google has allowed users to pause data collection for Web & App Activity completely. If you have that feature enabled, you won’t have any data for Google to delete. But it still might be a good idea to turn on the automatic deletion of your data every 3 or 18 months – whichever works best for you – just in case.

Two Quick and Useful Browser Right-Click Tips
Windows 8x and Window 10 (all versions)
Chrome, Firefox, Microsoft Edge, Internet Explorer

These tips work in any browser. They are quite simple and perhaps most of you know them. And if you do this will be a reminder.

Open a page in a new window

You can open any page in a new browser window by right clicking the link and choosing “Open page in a new window” (in Firefox and Chrome):

Or in Edge and Internet Explorer “Open in new window”

Right-click a download link

If you click on a download link the download will start and it will save to your default download location. But what happens if you try to download a PDF file? Normally, if you click a link to a PDF file, the file opens in your browser. Of course, after it does, you can save it to your computer. But what if you just want to download the PDF file?

In Chrome or Firefox, right-click the download link and choose “Save link as”. A File Explorer (Windows Explorer) window will open, and you can choose where to save the file – you’ll even be able to rename it.

In Internet Explorer or Edge, right-click the download link and choose “Save target as”.

Now, if you already knew these two easy tips… this is a reminder. If you didn’t know them, you learned something new. Right?

How to Turn on Dark Mode on Windows 10
Windows 10 (all supported versions)

I’m not sure if most people prefer light mode on Windows or they just don’t know they have a choice. I’ve switched back and forth between custom mode (Dark Windows and Light apps) and Dark Windows mode and Dark apps mode.

The reason I have not stayed in the dark, pardon the pun, is because when I take screenshots for Windows tips, I want them to look familiar to our readers. Since 90% of all the computers I work on are set up with Windows in custom mode (Dark Windows mode/Light apps mode), I left my computer set up that way too.

But I’m getting older by the day. I find Windows Dark mode along with the Dark app mode easier on the eyes plus it looks so cool, it makes me feel younger – and trust me, not much makes me feel younger anymore. 

Anyway, it got me thinking that maybe you might like it too. So here goes the tip.

It’s easy to switch to Dark/Dark mode and easy to go back to Custom or Light mode if you like.

1. Right-click on an empty place on your taskbar and choose Taskbar settings.
2. In Taskbar settings click on Colors

3. If you’re using Dark Windows mode and Light app mode, you’ll see “Custom” under “Choose your color”. You can leave it set to Custom and select Dark under both Windows Mode and default app mode (see the screenshot above), or you can use the arrow to select “Dark” from the menu (see screenshot below).

Once you choose “Custom” and “Dark Windows mode” and “Dark app mode” or just chose “Dark” under the “Choose your color” settings dialog, Windows will have a dark background as will most of your apps’ toolbars and title bars.

Some examples of Dark mode on Windows 10:

Above: The Windows 10 Settings App in Dark mode.

Above: Windows 10 Settings > System page in Dark mode.

Above: File Explorer in Dark mode.

Above: Google Chrome in Windows 10 dark app mode.

Now you know what Dark Windows mode and Dark app mode look like on Windows 10. It’s easier or my eyes, maybe your eyes will like it too. Give it a try, you can always go back to what you are using now.

Want more tips, tricks, and information?

We have thousands of Windows tips, tricks, and more on our InfoAve web site.

Subscribe to our free InfoAve Daily newsletter.

The Best Computer Care and Repair - Anywhere!

We can fix your computer while you watch. You never have to leave your home. Just sit back, relax, and watch us work. Get PC service from folks you trust at the best prices you'll find anywhere.

Take a Look at this Free MS Word and PDF Editor

We get a lot of questions from readers about converting PDF to MS Word doc and converting MS Word docs to PDF.  Newer versions of MS Word (and most word processing programs in free office programs) can open PDF files and save them as Word Docs.

That being said, if you don’t want to install a full-blown office program, but you’d like a really nice light-weight, MS Word-like word processor that can create, open, and edit both PDF and Word documents, then we think that you’ll find AbleWord, worth a look.

The folks at AbleWord describe it this way:

AbleWord is a very capable word processing application that can read and write most popular document formats including PDF’s. It is fully featured, supporting image formatting, tables, headers & footers and includes spell checking and print preview functions. Best of all it is totally free even for commercial use.

And in our tests, it did admirably well, considering that it’s a free program that has not been updated since 2015. But don’t let that worry you. It works on Windows 8.1 and all versions of Windows 10 including Windows 10 May 2020 update (version 2004).

You can create, open, and edit the following formats with AbleWord:

1. Word.doc
2. Word.docx
3. PDF
4. RTF (Rich Text Files)
5. TXT (Plain Text Files)
6. HTM (Web page)
7. HTML (We page)

More information from the AbleWord Web site:

"... Edit PDF files as simply as Word® documents

There are a few free Word Processing packages available for Windows, but none come close to the features offered by AbleWord. It is highly compatible with popular document formats including .DOC & .DOCX but AbleWord can also open and save as a PDF which makes it a very useful tool to have.

AbleWord (is) very simple to install and use, it is commonly used as a PDF Editor and also for converting PDF to Word® but of course it is also a splendid Word processor and supports most of Microsoft Word® features..."

We found AbleWord quite easy to use. The PDF editing function works well on some PDF files and so-so on more complex files. But we’re not saying that it’s as good as an expensive, professional PDF editor like Adobe Acrobat Pro. But AbleWord doesn’t cost hundreds of dollars either. It’s 100% free.

You can read more about and/or download AbleWord here.

Here are some screenshots from our installation and testing of AbleWord.

Above: No malware or tricks, but AbleWord does associate itself with MS Word DOC and DOCX, which is great if you don’t have MS Office installed or some other Office program that handles DOC and DOCX formats installed. If you have MS Office or another office program installed, you might want to uncheck the box as shown in the screenshot above.

While it hasn’t been updated in five years, AbleWord still looks great. It has a nice, almost quaint but functional, easy-to-use interface.

Below: You can save and edit the file types shown below.

If you are looking for a free, functional, easy-to-use Word processor that can edit both Word documents and PDF files, then AbleWord might be just what you’re looking for.

Read more about, and/or download it from the AbleWord Web Site.





VERSION 8.43 NOW AVAILABLE!

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.43.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

Summer in the City

The thready fingers of heat are already rising from the city’s concrete soul. Another vapid, sullen, pedestrian summer morning grudgingly awakens. Dawn brings with it dreary dull, oppressive heat.

It’s just another smothering, nascent, smoldering summer day.

It is already too hot to move and too muggy to breathe. I look at the tired trees through a dirty, streaked window – they look staggered and sick. Their leaves are dirty and dull – old tired trees painted a dingy dusty green. I can remember how they sparkled in the cool air of mid-April, and how their shadows stretched long and far in the decreasing slant of an amicable and warm spring sun. In spring, the nighttime came quickly and without a modicum of twilight. The sky was blue and then it was black. The nocturnal things scurried about in a panic trying to find refuge from the cold, winter-like nights of spring.

Now the days are long and the sunlight has no slant. It burns straight down. Twilights are long...

Read the rest of this essay here.

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

What are Windows lifecycles?

Windows Lifecycles are special bicycles with brightly colored Windows logos on them - even the pedals are shaped just like the Windows Start button. Darcy has several of them and rides them in circuses and rodeos.

NO! NO! NO! Just kidding.

According to Microsoft:

"Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it's no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to upgrade or make other changes to your software.

End of support

End of support refers to the date when Microsoft no longer provides automatic fixes, updates, or online technical assistance. This is the time to make sure you have the latest available update or service pack installed. Without Microsoft support, you will no longer receive security updates that can help protect your PC from harmful viruses, spyware, and other malicious software that can steal your personal information..."

Help Us During our Summer 2020 Donation Drive

If you don't need any of our products or services right now, consider helping us with a small donation.

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help keep you safe online. And our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and helping you stay safe on the Web.



Sales of the following products and services help support our newsletters, websites, and free computer help services we provide.

Cloudeight Direct Computer Care: Single Keys, SeniorPass, or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and Outlook.com (Hotmail) webmail accounts as well as with your Internet provider's email. We'll set it up correctly you. Our set up includes configuring up to 3 email accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page.

Reg Organizer 8.43: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10! Get more information about Reg Organizer (and get our special discount prices) here.

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• Thunderbird Email Setup:: Let us set up Thunderbird for you. Thunderbird works great with Windows 8 and with all versions of Windows 10. Get more details here/a>.
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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

With hope and prayers, may you and your loved ones stay safe and well.

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #875
Volume 17 Number 39
July 17, 2020

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