Special notice to InfoAve Premium subscribers using Yahoo Mail

By | June 20, 2011

We’ve used Yahoo, Hotmail and Gmail – and we’ve no doubt that Gmail wins the battle of user control. Unfortunately, not everyone shares our opinion. Sometimes, it just takes a good example to move people.

Over the past few months, those who subscribe to our weekly InfoAve Premium newsletter (more a computer magazine , actually) who use Yahoo mail, have discovered just how darned frustrating it is when an ISP or mail service, decides its users are too ignorant or too unsophisticated to determine which emails they want and which they don’t. While it is true that Yahoo mail provides a Spam folder, whereby users can check messages Yahoo considers spam – it’s just a ruse.  Yahoo has been blocking our InfoAve newsletter based on content. Instead of putting it in users’ spam folders, Yahoo in its dazzling technology ignorance, has decided that InfoAve Premium is so dangerous that it summarily blocks our newsletter at server level. Of course then, the newsletter is just deleted and no Yahoo subscriber has a chance to view his/her spam folder to read it and to mark it “not spam”.

We’ve done all we can to assuage Yahoo’s foolish fears that our InfoAve Newsletter is just a great Windows tips and tricks newsletter – that there is not one darn thing in it that is dangerous to anyone. In fact, our newsletter has probably saved thousands of people from millions of dangerous sites and malware.

Yahoo apparently isn’t going to budge. So if you’re an InfoAve Premium subscriber who is subscribed with a Yahoo address, PLEASE consider using another email address. You can be sure that InfoAve Premium isn’t the only mail you’re not getting – Yahoo continues to wonder why the number of visitors and email users it has continues to decline. Really?

Yahoo’s censorship is not only ridiculous, it should be illegal. Yahoo Mail users? Consider using Gmail, where you control your own email and not some big corporation.

31 thoughts on “Special notice to InfoAve Premium subscribers using Yahoo Mail

  1. Virginia Mayor

    If only the US Postal Service would be 1/20th as diligent in seeing that customers didn’t get “junk” mail as Yahoo appears to want people to THINK they are, things we have to send by “snail” mail would go through much faster and more efficiently.

    Reply
    1. Vicki

      Unfortunately, there are corporations that pay to have that junk mailed delivered. The post office isn’t delivering it because they want to.

      Reply
  2. KATHY

    Do y’all have an email address that you can give us so that we can send yahoo our feelings about this? Maybe they need to hear from Prem. subscribers en masse.

    Thank you
    Kathy

    Reply
    1. Vicki

      I’m with you, Kathy. I would love to tell Yahoo what I think of their email spam policies.

      Reply
  3. elizabeth

    I opened a hot mail account for getting my news letter.I tried G Mail but wasn’t happy with it.Now hopefully i will get my news letter.

    Reply
  4. Holly McCaddin

    I was having the same problem with Yahoo mail, so last month I changed my lifetime subscription over to my Gmail account and haven’t had a problem since. I recommend everyone do the same. You don’t want to miss one week of the greatest newsletter on earth!

    Reply
  5. Susan

    Thanks for this info. It was good to know this, so I won’t signed up w/any outfit using my yahoo address. I know better now.
    S

    Reply
  6. John

    Excellent article TC & EB, (^_^). Our use of ‘BigPond’ never falters, and we have received every InfoAve in the past 14? years, albeit we also have a ‘gmail’ account for incidentals. I always had suspicions about Yahoo, and our TV Channel 7 push it to the max, (example, “Read more on Yahoo and email us at Yahoo.com”.) Why would they not use the local Telstra BigPond?
    Thanks for your continuous Great Advice !!
    Yours faithfully,
    John in Oz.

    Reply
  7. Bud Leppard

    We appreciate the work you do-but please don’t recommend Apps that have no,little or vague instructions. Im sure your intentions are good and you can navigate around these sites to make them work,but the amatuer is too causious to
    blindly push buttons and hope his machine screen is still there.That AVS stuff (June 20)was not as their advertising would have you to believe. Regards Bud

    Reply
    1. infoave Post author

      I have no clue what you’re referring to…what “AVS” stuff?

      Reply
  8. Chet

    I can’t figure out why people use Yahoo mail. Maybe it’s the message option there. I’ve never liked Yahoo, but most of my e-mail friends use it. I can’t tell them they can’t use it, it’s a free country or is it? If you think that Yahoo is bad try sending messages to a Comcast POP 3 recipient e-mailer with innocent looking graphics. I’ll stick to Gmail even though I’ve cussed it sometimes for what it won’t do to my liking. One thing I’ll mention I always get your newsletter thru G-mail. ~~~ Chet

    Reply
  9. Helen Christensen

    Hotmail is another site that is really good for blocking. I have a friend that uses Hotmail and a while back for some reason Hotmail blocked me. Was using gmail.com. so only way can email friend is use Yahoo mail. Other wise would close my account with them.

    Reply
  10. Jack Jensen

    I have had similar problems with it in the past and it has been Cloudeight, and other mail, that never arrived. Also, when forwarding mail to other destinations – all from Yahoo. Makes you wonder if Yahoo is snooping on one’s mail.

    Reply
  11. Tony

    HI TC&EB some months ago you recommended incredimail but since then you have not mentioned it in your recommendations or infact I dont think you have mentioned it at all in your newsletters
    Do you not recommend it any more? why have you not recommended it this posting.

    Reply
  12. Sally

    Like clockwork I can count on my Premium Newsletter being “censored” and captured in a spam folder off in never,never land. I have no control over it as it suddenly stops arriving in my Outlook Express. I check webmail and it’s not there, and I have NO filters set up, so I get really hostile. This happens every year in July. I use HughesNet because satelite is the only way I can get high speed internet service up here in the mountains. I have spent 3 years arguing with HughesNet over this issue, and finally have a direct email connection with “Executive Care” at HughesNet and am on a first name basis with them over this issue. They simply could NOT find where the problem was/is. They advised that they use an email program from TuCows. It seems that is where the aggressive spam filters are that are causing the problems. I had to change my subscription to a Gmail address for a couple of years. This year, just last month, I finally resumed getting the Premium Newsletter into my regular HughesNet email. What changed? No one will tell me. I do know they were really tired of hearing from me, but I never gave up, so finally they became more friendly and really tried to solve the issue. They even had me change my subscription to the HughesNet management email for one week as a test. They got that issue. After that, I started getting mine. Now I tremble because July is approaching.
    The moral? Keep on nagging the ISP and DEMAND a resolution. It may take awhile…it took me THREE YEARS!

    Reply
  13. Dave Wilson

    As you can see I have a Yahoo email address and I am responding to your “Special notice to InfoAve Premium subscribers using Yahoo Mail”, article. I was most surprised to read the article having never had a problem receiving any Cloudeight correspondence and it lands in my inbox not the spam folder! I receive both the daily and the normal newsletters. It is a great service you provide, one I am truly thankful for, so much useful information.

    Reply
    1. infoave Post author

      Yahoo does not block either the FREE InfoAve newsletter or InfoAve Daily. InfoAve Premium has at least 4 times the content of InfoAve Premium. InfoAve Daily is just content summary. Yahoo is blocking by content, the less content the less chance of it being blocked. The point is – Yahoo has no right to block anything by content. Heaven knows Yahoo certainly delivers a lot of junk content.

      Reply
  14. Terry D.

    Several years ago I had a wonderful mom & pop email; one day, for no reason ever found, YaHoo stopped my emails to my friend (we had been corresponding for years with the same addresses) and finally my server had to contact Yahoo to tell them they were a real company, etc. Why should my company have had to do that? Lucky for me they were a small company – if you had a problem, you phoned Tim! So they reinstated my emails to my friend but I will NEVER trust Yahoo again!

    Reply
  15. Carol

    Yep, same thing happened to me. When I had the free Info Ave I always received it in my Yahoo account. I also have no problem receiving the daily one but finally had to set up a Gmail account in order to receive the premium and now receive it every week. I hope Hotmail is as good as sending the premium through because I’m not comfortable with Gmail so am going to change my address once again for the Premium.

    Reply
  16. Cynthia Letellier

    “Tony” asks you why you recommended Incredimail at one time and no longer make any mention of it. I see that you do not answer him although you replied to other posts. I have written you about this very thing on two occasions and you did not answer me either. What gives?

    Reply
    1. infoave Post author

      We don’t necessarily answer every question submitted to this site. It’s really not meant to be a Question/Answer forum. The comments section is for users to leave comments. We try to answer questions if we feel there’s a substantial error in the comment submitted – or when we feel it needs clarification. The lack of any mention of IncrediMail cannot be construed as a rejection of it. We still make stationery for IncrediMail – if we didn’t feel it was at least a decent product we wouldn’t make stationery for it. We’re not too happy about it’s Facebook interface – we think that feature has no place in an email program. That’s not reason enough for us to stop making stationery for IncrediMail. We are just not actively promoting it anymore.

      Reply
  17. shari carter

    Well, here’s a response re Incredimail. I once signed up for Incredimail because I seem to be an incurable “emoticon” user. Shortly thereafter, I had nothing but disasters on my computer requiring me to uninstall it. That is, it required me to ATTEMPT to uninstall it. It wouldn’t uninstall. I couldn’t get rid of it! Days later, after trying everything I could think of and asking everyone I knew how to rid myself of this pest, I ended up having to take it to the computer hospital which did manage to remove it, but at a cost of $125; the best $125 I ever spent. I don’t know how it does it, but Incredimail manages to install a variety of other things that I don’t want, can’t see, and which manage to screw up the entire mechanism. So, I’ve managed to wake another morning without those “smily faces” and my email correspondents are silently grateful.

    Secondly, I also have Gmail and love their emoticons which I have tried desperately to move to another provider because other than those, I detest Gmail and would happily remove it from my system but for the huge variety of “faces”. If anyone can tell me how to transfer the Gmail emoticons to Outlook Express, I will be eternally grateful to you. I can manage to transfer Hotmail’s emoticons, but not these.

    And last but not least, I, too, think you folks are the greatest. I wish I had access to all of the articles I’ve missed over 14 years — is there a way to do this?

    Reply
    1. Martin

      Shari re Incredimail, I was initially taken with it, but I think it has too many bells and whistles, and is for ever trying to get you to upgrade or buy something. For getting rid of things your best bet is Revo Uninstaller, it works wonderfully.
      For email I have switched to Thunderbird (Mozilla) and find it the nearest thing to Outlook Express. Regards

      Reply
  18. shari carter

    To Bud: Do you mean the AVS4YOU? I saw the same thing and installed it, though have not used it yet.

    To TC and EB: If I am right, the “AVS stuff” to which Bud refers is a VHS to PC converter which allows a person, ideally, to make a DVD from a video tape by running it through a PC. I have installed it but not used it yet owing to the fact that I bought an ION VHS2PC, which works just great for VHS tapes under 2 hours, but the problem is, if the VHS is over 2 hours in length, they recommend installation of something called “DVDFlick”. Having done that, I am having trouble “getting there from here”, but I’m pretty sure the problem is with me, not with the machines and programs. And THAT is why I installed AVS4YOU. So, Bud, try ION’s VSH2PC and see if your luck improves. (And, if you install DVDFlick and get it to work right for you, let me know HOW!)

    Reply
  19. Muriel

    I absolutely love the comments and opinions made here in this post. The unfortunate thing for me is that I happened on them quite accidentally because I was interested in the particular topic mentioned as it concerns more on ISP’s blocking email. This is one of
    my “pet peave” projects and this censorship has been going on for years and getting worse. Anyone who has
    posted here on matters unrelated to Yahoo blocking InfoAve Premium, would you please duplicate these posts in the forum so I can follow up and gain more knowledge from others, keeping all in one place and discussions on YOUR topics can continue? The last place I would look for information on Incredimail, alternative email programs, emoticons, and VHS to PC converters is here.
    Your information is too important to misplace. It’s like putting milk in the cabinet and the cereal in the refrigerator….nobody else can find either one.

    Thanks

    Reply
  20. Mary

    I have emailed Yahoo through the help section about the missing Info Ave Premium newsletters so we will see if I get a reply. I have been getting the newsletter through Yahoo for years after my private isp decided to stop delivering it and denied that they were blocking it. There was no problem with Yahoo up until the last one came on the 10th June and then no more 🙁 The daily is still arriving ok fortunately

    Reply
  21. Betsy

    I changed my yahoo email address for my premium newsletter to my gmail account after not receiving it for a few weeks..
    how laughable that I received the notice to unsub in my spam filter with no problem..
    I thoroughly enjoy all the fabulous tips you send out. You help so many, many people. Thank you for doing us such a great service…don’t know what I did without you..oh, yes, I remember, I called my son-in-law, constantly..now I tell him helpful tips!

    Reply
  22. Ken Roberts

    Most users of a PC should have outlook or at least outlook express other then windows seven. I use outlook express for everything and have the g-mail account tied to it so I receive my g-mail in the outlook express. I left yahoo early on, I still have an account but it is not used, same with hot mail I do not use it . I have never had a problem with anything TC and EB has recommended as it was put forth by them. They check it out very close and do not want any one to have bad stuff on their computers .

    Reply
  23. Brenda

    I have tried other email accounts, and still end up back with Yahoo.

    Reply
    1. infoave Post author

      If you end up with Yahoo that’s your personal preference. Yahoo provably has the worst – or some of the most draconian spam filters of any Web mail. By using Yahoo you condone censorship. Yahoo doesn’t give you the right to browse through your spam filter to see ALL the mail they’ve censored. Our newsletter – which is certainly not dangerous or spam – is blocked every week because of its content. I do mean blocked – not put in the user’s spam folder so they can determine if it’s good email or bad. It’s not Yahoo’s or anyone else’s business but yours to determine what email you want and what you don’t want. By deleting mail Yahoo deems unfit for you to read and not giving you the choice to look in your spam folder and mark it not spam, it’s censoring your email. By using Yahoo, you are passively condoning censorship – which, of course, is your prerogative. If someday, the delete or block something you consider important, you’ll certainly change your mind about censorship.

      And Yahoo’s spam filters don’t even work to filter out all the spam. Every day a few spam make it through. It’s your choice. Ir you like Yahoo, keep using it. You’ll probably stop when Yahoo blocks or deletes email from someone you want to receive mail from and don’t have the choice to read it.

      Reply

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