Get Help or Give Help with Windows Quick Assist
A tip for Windows 10 and Windows 11
You might be surprised to learn that Windows 10 and Windows 11 include a remote assistance feature called Quick Assist. Quick Assist allows you to get help from a friend, or give help to a friend, without installing any third-party software. Quick Assist isn’t full of fancy features, but it works well and it’s a quick and safe way to get help from a friend or give help to a friend.
Whether you want to give or get help, you’ll first need to open Quick Assist first. The quickest way to open Quick Assist is to type QUICK in the taskbar search and press Enter when Quick Assist appears.
When Quick Assist opens you’ll be able to choose “Get assistance” or “Give Assistance”.
You can get help or help someone else with Quick Assist
In this demo, we’re going to show you how to assist someone, but you’ll also learn how to get assistance too.
If you choose to give assistance, you’ll need to sign in with your Microsoft account.
After you’ve entered your Microsoft account email address, you’ll need to enter the password for your Microsoft account.
Once you’ve signed in, you’ll see a security code. You can call your friend with this number or send the security code via email.
The person you’re helping will need to open Quick Assist and enter the six-digit security code.
Once the person you’re helping enters the number, you’ll want to ask for “Full control”. The person you’re helping will see a small window asking if they want to allow you to control their computer. If they want your help, they’ll need to click “Allow”.
Above you can see above, the Quick Assist window opens with the remote computer in full view. You can then control the remote computer as you would your own and do whatever you need to do to help a friend in need.
So, now if a friend calls you and asks for help with his or her computer, you can tell them about Quick Assist. You’ll be able to help them just like you were sitting at their computer.
And if you need help, just click the “Get help” option, and the friend who is helping you will give you the numerical code to enter – and once you do your friend will be able to see your computer and help you.
Quick Assist is another useful but hidden feature of Windows 10 and Windows 11.