2 Ways to Fix Your Google Chrome Browser

One of the best things about using Chrome (or Firefox) instead of IE is that if things start going badly with those browsers, you can completely remove them from your system and re-install them. You don’t have that option with IE. You can “reset”  IE – but that’s not a fix for all problems and it certainly does not remove IE and reinstall it. IE, despite claims to the contrary, is still very much part of the Windows operating system. Luckily that may change with Windows 10…we’ll see.

OK, now on to your problem. You can try to ‘reset’ Chrome by going into Settings and scrolling all the way down to the bottom and clicking ” Show advanced settings” . Then scroll all the way down to the bottom of Advanced Settings until you see this:

Click on the arrow (see above), the Reset dialog appears (see below).

Click the Reset button. Wait while Chrome resets. Then close Chrome and re-open it.

If your problem is corrupted Chrome files, the above won’t help, but don’t worry. There are more than one ways to fix a flaky Chrome installation. Here’s another way, and while it’s more work this way is almost guaranteed to fix any problem with Chrome.

Before you proceed you may want to import your bookmarks from Chrome into IE even if you don’t like IE we can use it here. After you’ve imported your bookmarks from Chrome to IE – continue on with this project.

First using something like Geek Uninstaller or Revo Uninstaller, completely uninstall Chrome. That’s right remove it completely.

Now open Control Panel/Appearance & Personalization/Folder Options (or Control Panel/Folder Options in list view) and click the “View” tab at the top.

Make sure that “Show hidden files, folders, and drives” is ticked.

Now press the Windows Key + E to open Windows Explorer and navigate to C: \ Users \ **YourUserName** \ AppData \ Local  …

Once you’re there look for a folder called Google

See the folder ” Google ‘ in Users/**your user name**/AppData/ Local above? Good.

Now right-click on the Google folder and choose “Delete”  Yep that’s right – delete it. And after you’ve done that re-start your computer. Now visit this page and download the Chrome stand alone installer.  Once you’ve downloaded it, double-click it to start the Chrome installation.

After Chrome has finished installing on your computer it will open automatically. Click on the settings icon (3 vertical dots) in the top right corner:

And choose Bookmarks…

Then choose “Import bookmarks and settings” and then choose to import them from Internet Explorer.

Once this is done, you may or may not have to reinstall any extensions you want. Most of the time you can simply enable them. If some of your extensions are missing, simply re-install them. Once you have all your bookmarks and extensions they way you want them, you’re good to go.

We’ll bet that Chrome will work perfectly for you once you’ve completed this project 🙂

If you have a Cloudeight Direct Computer Care Repair Key – we can do this for you if it seems like too much work 🙂