A Quick and Easy Way to Troubleshoot Browser Problems

By | March 12, 2025

 

 

A Quick and Easy Way to Troubleshoot Browser Problems

Whether you use Google Chrome, Microsoft Edge, or Mozilla Firefox, you can troubleshoot browser problems using the browser’s private mode—Incognito mode (Chrome), InPrivate mode (Edge), or Private mode (Firefox).

Google Chrome

Open Chrome as you normally do. Once Chrome is open use the CTRL+SHIFT+N keyboard shortcut to open a new Chrome Incognito window.

Open Chrome in Incognito mode - Cloudeight InfoAve

Above: Chrome in Incognito mode.

Microsoft Edge

Right-click on the Microsoft Edge shortcut and choose “New InPrivate window”.

Edge InPrivate mode - Cloudeight InfoAve

Above: Opening Edge in “InPrivate” mode.

Mozilla Firefox

Right-click on a Mozilla Firefox shortcut and choose “New private window”.

Opening Firefox in a Private window - Cloudeight InfoAve

Above: Opening Firefox in its Private mode

Incognito mode in Google Chrome, InPrivate mode in Edge, and Private mode in Firefox disables all extensions/add-ons except ones you have explicitly chosen to allow in your browser’s private mode.

Try browsing with your browser while it’s in its private mode for a few minutes and see if you still have problems. If you don’t have any problems with your browser in its private mode then there’s a good chance that one of your extensions is causing your problem(s).

You can disable each extension, one at a time until you find the culprit that’s causing your problem(s). You can then leave the extension disabled, remove it, or check for an updated version.

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