A Tip for Troubleshooting Browser Problems

By | December 20, 2022

 

 

A Tip for Troubleshooting Browser Problems

Whether you use Google Chrome, Microsoft Edge, or  Mozilla Firefox, you can use its private mode — Incognito mode (Chrome), inPrivate mode (Edge), or Private mode (Firefox) — to troubleshoot browser problems.

Google Chrome

To open Chrome in Incognito mode, right-click on its shortcut and click on its private mode. 

Open Chrome in Incognito mode - Cloudeight InfoAve

Above: Opening Chrome in Incognito mode.

Microsoft Edge

Edge InPrivate mode - Cloudeight InfoAve

Above: Opening Edge in “InPrivate” mode.

Mozilla Firefox

Opening Firefox in a Private window - Cloudeight InfoAve

Above: Opening Firefox in its Private mode

Incognito mode in Google Chrome, InPrivate mode in Edge, and/or Private mode in Firefox disables all extensions/add-ons except ones you have explicitly chosen to allow in your browser’s private mode.

Try browsing with your browser in its private mode for a few minutes and see if you still have problems. If you don’t have any problems while using your browser in its private mode then there’s a good chance that one of your extensions is causing your problem(s).

You can disable each extension, one at a time until you find the culprit that’s causing your problem(s). You can then choose to leave the extension disabled, remove it, or check to see if there’s an updated version. 

If you’re still having problems, then it’s most likely not a problem caused by a browser extension. In that case, you might want to consider resetting your browser by following the instructions on this page. 

 

4 thoughts on “A Tip for Troubleshooting Browser Problems

  1. Sandy

    I lost my Cloudeight start page. I tried to find the directions on how to get it back, but couldn’t find it. Help.

    Reply

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