Includes "Anytime Repair" with Our Unattended Support Feature!

SeniorPass: A Great Deal for Our Friends 60 and Older!

With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year just $99!  Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here. 

A comment from Jim
I recently purchased a new tower with windows 10 and not being good with change or computers I got the assistance of Cloudeight. They made my computer look like Windows 7 --which made my transition much easier. Also in the process, I had the Thunderbird e-mail program installed. All I can say is thank you very much for making my transformation from Windows 7 to Windows 10 much easier and less stressful.

A comment from Virginia
I enjoy reading the questions and answers that you post on your website weekly. I learn as much from them as I learn from your Cloudeight InfoAve Daily and your weekly Newsletter! Keep 'em all going for us (who are) uninformed, please. Virginia.

A comment from Cathy
Good afternoon Darcy a couple of weeks ago I was having a problem with my Emisoft. I contacted you and you were Johnny on the spot on a Saturday to come in and help me with the mess I created. You fixed it for me. I thank you so much I am forever grateful that you and T.C are such great and kind business people - there are,not many left out there. Thanks again. And blessings to you and yours. Cathy M.

A comment from Jan
Thanks to TC, I have upgraded my Windows 7 computer to Windows 10. TC connected to my computer started the upgrade and came back to make my Windows 10 computer look enough like Windows 7 I was able to find my way around it without any problems. Thanks for this great service. This makes my 2nd time for using Cloudeight services, the first time Darcy helped me. Thanks so much for being there when some of us need help. Great job, TC. Thanks!

A big Cloudeight "Thank you!" to Jim, Virginia, Cathy, Jan and everyone who took time out to write to us, share a comment and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
With our Cloudeight Computer Care, we'll fix your computer while you watch. You'll be getting the best computer repair service available, at the best price, from people you trust. Our Cloudeight Direct Computer Care single repair keys are a great deal. They are good until you use them.

For more information see our Cloudeight Direct Computer Care home page!

Linda's been waiting for Windows 10 Version 1909
I've been waiting for 1909 to be installed automatically. Should I try to install it myself?

Our answer
Hi Linda. If you want Windows 10 Version 1909 and don't want to wait any longer, you can download the current version of Windows 10 (1909) from the link below.

https://www.microsoft.com/en-us/software-download/windows10



Click the Update now button. You can also download the "tool" on that page, but the Update Assistant is quick and easy.

It's been available since November 2019, so it's pretty stable. Also, if you're using 1903 it's more a service pack than a new version, so it shouldn't take as long as a version updates usually do.

Nora wants to find her network security key
I just had a new hard drive inserted in my 6 yr. old Asus. It has windows 10 which is a whole new learning curve for me and I’m over 80!! I first want to secure my computer and therefore reinstalled my Emsisoft security. Now I’ve been trying to find my “network security key” so I can check to see if my wireless password for that is still functional. Where do I go?? Thanks for any help. I don’t think I’ll like Windows 10. Things seem hard to find. Nora

Our answer
Hi Nora. Your network security key is generally your Wireless network password.

So first.... here are 3 ways to find your wireless network password (key)

https://www.thundercloud.net/infoave/new/another-way-to-find-your-wireless-network-password/

https://www.thundercloud.net/infoave/new/how-to-find-your-wireless-network-password/

https://www.thundercloud.net/infoave/new/the-easy-way-to-recover-your-wireless-password/

If you're looking for your wireless router password.... see our article here.

I hope this helps you, Nora.

Dick asks about Windows 10 installation media
To my favorite duo: Quick question if you don't mind. Would it be beneficial to create a Windows 10 Installation USB Flash Drive (or disk) after each of the Windows semi-annual feature updates? Or would the creation of just one suffice if ever needed? I want to thank you for taking the time to answer this in your busy schedule. Take care and may God Bless the two of you,

Our answer
Hi Dick. Thanks so much for your long-time support and your kind comments.

You only need to create one Windows 10 installation USB. If/when you use it will automatically download any updates. While you can create a new installation USB flash drive or DVD each time there's a major version update, it's not necessary and it wouldn't really save you much time.

I hope this helps you, Dick.

We answer more of your questions from the past week here!

Important news!

How to Uninstall Programs in Windows 10 from the Start Menu
Windows 10 (all supported versions)

We like Geek Uninstaller and Revo Uninstaller, but not all of you want to bother with an uninstaller. Did you know that Windows 10 lets you uninstall programs (and some Windows apps) right from the start menu? It does.

Well... Kind of.

Open your Windows 10 Start menu and right-click on a program you want to install. You'll see a menu appear (see above) with:

> Pin to Start
> More
> Uninstall

All you need to do is click Uninstall to uninstall the program (or some Windows apps). Sadly, it's not that easy but clicking "Uninstall" does take you to Control Panel > Programs & features > Uninstall a program. Once you get there you can uninstall any program you like, even the one you right-clicked on.

It's quirky, but it does provide you with a really quick way of getting to Control Panel to uninstall a program.

Keep in mind also, if the program you want to uninstall appears as a folder in your start menu, you'll need to open the folder and right-click the program shortcut, right-clicking the folder won't do any good, except to give your finger a good workout.

Keep in mind, Microsoft is stubborn. There are some Windows apps that you can't remove (at least not very easily). Microsoft decided it wants you to have certain stuff, and by golly, you're going to have them.



All We Are Saying is Give Search a Chance
Windows10 (all supported versions)

OK sing along with me… All we are saying is give search a chance… everybody’s talking about search engines, birch engines, gasoline, Vasolene, trampolines, Carlenes, Marlenes, Charlenes, Maybelline’s, who’s been seen, lima beans, behind the scenes, magazines… All we are saying is give search a chance.

Enough singing, I tells ya! When we say give search a chance, we’re talking about the often overlooked and underused Windows 10 taskbar search. It can be a real time-saver if you know how to use it and what you can use it for. And we’ve noticed that not very many people use it even though we feature it in a lot of our Windows 10 tips and tricks.

We’re going to show you just a few of the things you can use Windows 10’s taskbar search for.

Beginning with Windows 10 version 1903, Microsoft wisely divorced Cortana and taskbar search. So now they have gone their separate ways.  Below, Windows 10 taskbar search.

Let’s say you want to open a Command Prompt with administrator privileges. Just type cmd in taskbar search and you’ll see this (see screenshot below).  Click “Run as Administrator” and a Command Prompt with administrator privileges will open.

Or, type WINVER in taskbar search and find out the version of Windows 10 you are using.

Looking for a file or folder? No problem. Type its name in taskbar search and we’ll be you find it quickly. In the example below, I searched for a folder of signatures and text files I have and I found it quickly. It was on my desktop.

Has your cat or dog ever been sprayed by a skunk and now your house smells like a skunk? YUCK!  How do you get rid of the smell? Just type skunk smell fix in taskbar search, I tells ya.

Want to get your local weather faster than can say “OH NO! Not more snow!”? Just type today’s weather in taskbar search.

Tired of the cold and snowy North? Got more money than I do? Hop on a silver bird and head to Ft. Myers. It’s going to be 88º Fahrenheit there on this February day.

For our friends in metric land, it’s going to be just over 31º C in Ft. Myers, Florida today. How do I know? I can do conversions in taskbar search too. See?

I don’t think I’m eating enough carrots or leafy things. I’d better buy some vitamin A. But I’m broke and EB won’t pay me so I need a good deal or else deal with night blindness and all the other bad things that come from a lack of vitamin A. Let’s ask taskbar search what the best price I can get on vitamin A is, shall we? OK… I’m going with the $2.99 stuff. It will good enough for an old codger like me.

Have a problem with your USB ports or devices? Well, you should first head for our wonderful and amazingly helpful InfoAve website. But if you can’t find the answer there, don’t despair. Taskbar search may be just the ticket.

If you’re looking for an app, document, email, website, folders, music, etc. You might want to use the tools on the toolbar to help narrow your search.  But for this article, I just used taskbar search right out of the box – so to speak.

The things you can use Windows 10 taskbar search for are limited only by your imagination. So, all we are saying is give search – taskbar search that is – a chance.

1. Use quotes to search for an exact phrase: Here's a simple trick that can help you narrow down your search results in a jiffy. Searching for a phrase in quotes will return search results containing the same words in the same order. This can really save you time if you're looking for a particular phase.
   
   
2. Use an asterisk in quotes to search for unknown or variable words: Did you know you can search for a phrase when you're not sure of a word in phrase by using an asterisk to replace the unknown word. For example, I just searched for: "Those who foolishly sought power by riding the back of the * " returned: "Those who foolishly sought power by riding the back of the tiger ended up inside " (JFK). Or "A * in the hand is worth * in the * ". You know the result for that.
   
   
3. Use a minus sign to eliminate results containing certain words: You can streamline your searches by using the minus sign to remove those words from your search results. For instance: Search for Lasagna recipes -meat sauce. Note the - minus sign is right next to the word you want to eliminate - not a dash between the words. The search for Lasagna recipes -meat sauce results in recipes for lasagna which don't include meat.
   
   
4. Search specific websites for keywords: Use the "site:" function (Google only) that searches only a specific website. For example, if you want to see how many times North Korea was mentioned on CNN's web site, type "North Korea site:CNN.com"
   
   
5. Search news archives all the way back to the mid-1880s: Google News has a feature that lets you search back over 100+ years’ worth of archived news from newspapers from around the world. Just visit this page: https://news.google.com/newspapers
   
6. Use vs. to compare foods. Want to know the difference between wheat and spelt? Type "wheat vs. spelt" in the search form. You'll get a comparison. Type in "quinoa vs. rice" and see what you get.
   
   
7. Use search to give you definitions of words. For example: "Define: Trenchant" (no quotes needed).You can even lookup slang. Define: Booyah or Define: Bae.
   
   
8. You can use the microphone icon on Google to flip a coin or give you a sweet love quote. Go to https://www.google.com and click the microphone icon and say "flip a coin" or "love quote". If you're shy you can type "flip a coin" (no quotes) and get a random heads or tails every time. Good for solving arguments. I do this all the time with EB. Tails you lose, heads I win.
   
   
9. Play a game. That's right you can play Atari Break out on Google. Go to Google and click on Images (at the top right). In the image search form type "Atari Breakout" (no quotes) and press Enter.
   
   
10. Use the tabs in Google search. On the top of every search, you'll see several tabs. Normally you'll see Web, Image, News, and More. Use these tabs to help define what kind of search you want to do. If you're looking for images, click the Image tab. If it's news you're looking for, click the "News" tab. It's very simple but many people don't even notice those tabs. They're there to help you!.

How to Use Chrome Extensions in the New Microsoft Edge
Windows 10 (New Microsoft Edge installed)

The new Microsoft Edge based on Chromium (think Google Chrome) has been available for a few months now. We’ve been using it for a while and from our experience, it seems fast, stable, and ready for prime time. If you have not installed it yet, you can download it from here.

If you are still using the “old” Microsoft Edge, download the “new” Microsoft Edge and install it and will replace the old Microsoft Edge. The old Microsoft Edge was never popular with users. According to browser ratings we’ve seen, the “old” Microsoft Edge was used by less than 10% of all users. Compare that to the 70+%  who use Google Chrome and then you’ll understand why Microsoft, in a very un-Microsoft-like move, decided if you can’t beat ’em, join ’em.

Using Chrome Extensions in the new Microsoft Edge

One of the best features of the new Microsoft Edge is that you can use any Google Chrome extension from the Google Chrome store in it. This gives MS Edge an “edge” over the old version of Edge with which users were stuck with a rather paltry selection of Edge extensions … from the much-maligned Microsoft Store.

But… to use Google Chrome extensions in the new Microsoft Edge, you’ll need to make one simple adjustment to Edge… you’ll need to allow extensions from “other stores”. And that’s very easy to do. Click on the three horizontal dots in the top right corner of Edge to open the Edge “settings” menu. From the drop-down menu select “Extensions”

In the Extension dialog which appears, look near the bottom and you’ll see a switch next to “Allow extensions from other stores”. Turn the switch on. You’ll get a warning but in this case, you can ignore and leave the switch turned on.

Once you turn the switch to on, you’ll be able to install Chrome extensions in the new Microsoft Edge the same way you install extensions in Chrome.

Let’s take a look.

Below I’m going to install the Mercury Reader extension for Chrome in Microsoft Edge. Note the message at the top of the page that says “You can now add extensions from the Chrome Web store to Microsoft Edge — Click on “Add to Chrome”.

You’ll see a message verifying that you want to add the Mercury Reader extension to Microsoft Edge.

To add the extension, click “Add extension”. You’ll then see a confirmation that the extension – in this case, “Mercury Reader” has been added to Microsoft Edge.

You can add any extension from the Chrome Web Store to Microsoft Edge.

After I added Mercury Reader, I then added LastPass from the Chrome Web Store to the new Microsoft Edge. And you can see in the screenshot below, the extensions show up in the new Microsoft Edge just as they do in Google Chrome.

The new Microsoft Edge has a lot of advantages over the old Microsoft Edge. I’ve used Edge Dev for over a year now and I’ve been using the new Microsoft Edge for about six weeks now – and while I’m not ready to abandon Chrome, I will say that Microsoft has done a good job with the new Microsoft Edge. I can see a lot of folks who don’t like Google. for whatever reason, or who are currently using Firefox, might make the switch to the new Microsoft Edge.



Want more tips, tricks, and information?

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Subscribe to our free InfoAve Daily newsletter.

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
With our Cloudeight Computer Care, we'll fix your computer while you watch. You'll be getting the best computer repair service available, at the best price, from people you trust. Our Cloudeight Direct Computer Care single repair keys are a great deal. They are good until you use them.

For more information see our Cloudeight Direct Computer Care home page!

Dark Reader Makes the Web Easier on the Eyes

Dark Reader is a blessing for your eyes or at least it is for mine. If you, like me, have trouble reading black text on bright white screens at night, then Dark Reader will be a blessing for your eyes too.

Dark Reader is a web browser extension that lets you change the color theme of websites from bright and/or white to dark mode instantly. And you can turn it off just as easily as well.  Dark Reader is available free for Chrome, the new Microsoft Edge and Firefox. If you’re a Mac user using the Safari browser, Dark Reader will cost you $4.99.

As I get older I find that I can read text better in dark mode especially when reading at night. Dark mode means less eye strain, easier reading, and I think it is just easier on the eyes. My eyes at least. Dark Reader not only lets you view most websites in dark mode, but also gives you options to adjust contrast, change page fonts, font boldness, add a bit of sepia-tone to any dark-mode page and more.

Dark Reader’s icon in the browser’s extensions bar. Shown above in the new Edge.

Dark Reader gives you plenty of settings option to make sure you get the most comfortable reading experience.

Above… an article on our InfoAve website rendered dark by Dark Reader.

Above & below: An article on USA Today’s website made easier to read with Dark Reader.

And even easier to read by changing the font using Dark Reader’s settings options.

The Dark Reader browser extension works in Google Chrome, the new Microsoft Edge, Firefox and Safari.

Head over to https://DarkReader.org and get the Dark Reader extension for your favorite browser. It’s free for Chrome, Edge, and Firefox.

Safari users, you’ll have to shell out $4.99.

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.43.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

In Memory of My Friend David

I first met David when he was 14. He passed away last November at the age of 69. Our friendship lasted over 50 years. We grew up together, we had our good times and bad times, and we grew old together in a special kind of way. He lived over 800 miles from me, yet for many weekends, using our cellphones with Bluetooths stuck in our ears, we took long walks together talking like only old friends do.

I wrote the following essay nearly seven-years-ago. When looking back at some of the many essays I’ve written, I came upon this one. I thought it would make a fitting tribute to the memory of my friend, David. I hope through this essay you know what kind of friends we were.

Rest in peace, my friend. I miss you. I hope wherever you are, this brings a smile to your face… 

Food for Thought

Yesterday I took a walk. My friend David walked around his domicile in Georgia and me through the Ohio countryside. Although we’re old, we are technologically hip. We talked on our cell phones for a little while as we walked. I walked eight miles, David walked five. Or so he says.

If you’re younger than 50 this will be unbearably boring; it won’t have a bit meaning to you. So go away. If you’re a man over 50 you’ll get it. You might not like it, but you’ll get it.

Face it, if you’re over 50, you are spending your time on the Web looking at...

Please read the rest of this essay & tribute here.

Important news!

What in the world is Airplane mode?

For those of you with tablets, laptops and/or smartphones, Airplane mode is probably no mystery. But if you're sitting there behind a Windows 10 Desktop with a 32" monitor you're probably wondering - because you can't imagine dragging your desktop on an airplane.

Well, Microsoft had visions of a unified operating system, even Windows in the Cloud. So, they're bound and determined to make one size fit all. So that's why you'll see Windows 10 on tablets as well as on laptops and desktops.

While Airplane mode does come in handy for smartphones, tablets, and some laptop users, it's just about useless for desktop users.

So, what is Airplane mode, anyway?

Airplane mode is a feature on wireless devices that immediately disables all wireless frequencies, including Wi-Fi, Bluetooth, 4G, 5G, etc. It is meant to provide a quick and easy way to disengage devices from wireless frequencies when flying on commercial aircraft.

This reason why the feature was necessary in the first place, is because the FAA (Federal Aviation Administration) and the airlines believed that wireless signals to and from connected devices may interfere with navigation. It has since been determined that such wireless signals and communications have little or no 4ffect on aviation or navigation. Now wireless devices are allowed to be used on most U.S. domestic flights. So, Airplane Mode is no longer a necessity. However, the feature is still present on most devices - including all Windows 10 devices including desktops.

So if you don't have a tablet, laptop or a smartphone and you were wondering what Airplane mode is and what it does, now you know.

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Cloudeight Direct Computer Care: Single Keys, SeniorPass or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a great weekend.

Darcy & TC
Cloudeight InfoAve Premium - Issue #854
Volume 17 Number 18
February 21, 2020

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