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Nora is getting a popup from CCleaner
Lately, I’ve been getting a pop-up from CCleaner that says my computer has junk files on it. I’m pretty sure my computer is clean. It wants me to download a free trial and if I already have it to log in. So far I have done nothing. No clicking on the X or anything. It usually fades away and that’s fine with me. I’m wary of clicking on an X as then they know I’m for real and acknowledge their presence. How did I get it? How do I get rid of it!? Or should I just let it fade away each time? Thanks for your help as always. Nora

Our answer
Hi Nora. We have never recommended CCleaner. Not only is it not necessary, but it's also a product of a company that makes several questionable products. It was purchased a few years ago by Avast/AVG who make "free" antivirus software that offers dubious protection - and which is a gimmick to sell you the "full" (not free) versions. So, first of all, you should uninstall CCleaner. The "junk files" it claims are on your computer are on everyone's computer - you can't have a computer that's in use that doesn't have "junk" files on it.  Temporary files, installation logs, Windows logs, browser history (cache), and cookies are all "junk files". There's not a single Windows computer that is in use that doesn't have megabytes of junk files on it.

We hope this helps you, Nora.
-------
Nora wrote back..."Thank you so much TC.  I turned on Windows Storage Sense as you recommended and I ran it.  I had no idea I had that!  Always something to learn even at my age!!  Now I will see if CCleaner pops up again.  I restarted my computer and so far no sign of it.  Regards.  Nora"

Daniel wants to sync his Windows PC and Android smartphone

Good morning to you both. We are lucky that you are here to help us. This is so appreciated by all of your readers, and we thank you for it. Here is my question this morning. Is it possible to copy my Google Chrome homepage from my PC to my Android phone? My Google Chrome homepage has 5 bookmark files, which include more than 100 different websites, which I would like to have on my cell phone. I'm on Windows 10 and the reason is because I don't have a laptop.

Our answer
Hi Daniel. Thanks for your nice comments. It seems that you're talking about bookmarks, not home pages, but we'll give you a solution that covers both. You can use the Google Chrome sync feature to show your Windows Chrome browser home pages and bookmarks on your Android smartphone.

ON YOUR WINDOWS 10 PC

 

> Open the Chrome browser.
> Click the three dots in the top right corner of the window.
> Select "Settings."
> Scroll down and click "Sync."
> Make sure that the "Sync everything" option is checked.
> Click "Sign in", then enter your Google account information, and click "Sign in."

 

ON YOUR ANDROID SMARTPHONE

 

> Open the Chrome browser.
> Click the three dots in the top right corner of the window.
> Tap "Settings."
> Scroll down and tap "Sync."
> Make sure you select "Sync everything".
> Tap "Sign in."
>  Enter your Google account information and click "Sign in."

 

Once you have signed in to sync on both devices, your home pages and bookmarks will be synced to your Android smartphone. You can then access them from the Chrome browser on your Windows PC and your Android smartphone.

 

Here are some additional tips for using the Chrome sync feature:

 

>  You can also choose to sync your browsing history, passwords, and other settings.
>  You can choose to sync your data over Wi-Fi only to save mobile data.
>  You can sign out of sync (turn off sync) at any time.

 

If you have any issues with sync, try the following:

 

> Make sure that you are signed in to the same Google account on both devices.
> Make sure that both devices are connected to the internet.
> Try restarting both devices.
> Clear the cache and data for the Chrome app on both devices. See this page
> Uninstall and reinstall Google Chrome on Windows and the Google Chrome app on your Android phone.

 

We hope this helps you,  Daniel.

-------
Daniel wrote back: "Thanks again for your quick response. Yeah, it works! Daniel."

Sandy's Windows 11 computer stopped working
I had to go back to my old computer. My Windows 11 computer stopped working. It wouldn't let my mouse move and it wouldn't connect to the internet. So I am using this old computer that is 5 yrs. old. Just wondering if I buy a brand new one, with a different brand, (not Dell) would everything just automatically come onto the new one? That's what happened on this one. (both being Dells) All the files that were on the W-11 moved over to this computer which is a W-10. I really don't want all the files I have on the old one to move over to a brand-new computer. Plus this w-10 and that w-11 are so super slow. I know you are the only one that would know what's going on. I asked around and they don't know. Thanks for being here for us. I know I bug you way too much.

 

Our answer

Hi Sandy. We're here to help and you're not bugging us at all. OK, let's see if we can help you.

 

Did you try starting the Windows 11 PC this way to get to the Recovery Menu?

 

Turn on your Windows 11 PC using the power switch and watch the screen carefully... when you see the Dell logo appear turn off the PC using the power switch.

Immediately turn the PC back on and watch the screen carefully... when you see the Dell logo appear turn off the PC using the power switch. The third time you do this you should see the recovery menu and it should run Startup repair automatically.

 

As far as your question about the files on your old computer showing up on your new one, the only way I know that that would e possible is if you are using OneDrive. If you're using OneDrive and don't want the files to show up on the Windows 11 computer just uninstall OneDrive from the new computer or use a different email address when you set up the user account on the new PC.

 

Windows 11 should not be slower than Windows 10; Windows 11 is just as fast or faster than Windows 10.

 

I hope this helps you, Sandy. Please let me know if you have more questions.
-------
Sandy wrote back: "TC, you are awesome. Perfect instructions. What would I do without Cloudeight? I will uninstall OneDrive. Thank you Thank you. Your friend forever. Sandy"

Des wants to know if we recommend a peerblocker
Hi guys. Thanks for all the help you have been providing. Just a quick and simple question. Do you =recommend the use of a peerblocker and which one? Many thanks. Des.

Our answer
Hi Des...Under no circumstances would we recommend PeerBlock or any peerblocker. It's just a firewall that is based on someone's website blacklist. Windows comes with a good firewall, installing any sort of peerblocker would just add to a user's frustration and confusion.

Firewalls are not the answer to the biggest problems on the internet. They don't prevent malware, they don't prevent identity theft, and they don't prevent hacking. Proof? How many big companies and government entities have been hacked and had data stolen, even though they use strong firewalls set up and run by highly-trained IT departments.

 

As always common sense, good security software, staying informed  and not clicking on links in emails and text messages that come from unknown sources, are the best ways to protect yourself on the web.  But that doesn't stop the constant flow of easy fixes that don't really work and can make things worse.

---------
Des wrote back..."Hi. That’s very helpful. Thank you. Des and Mireille"

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Marinus says the Widget app on Windows 11 stopped working
Possibly due to a recent update I have lost access to my Widgets. The icon still appears on the bottom left corner of my taskbar, but it will no longer respond. It just does not open the link, apart from listing Widgets by hovering over the link. I did click on Personalization > Taskbar >, and finally Widgets. It shows as "on". I turned it off and on, and restart my PC, but to no avail. I used Widgets regularly. but alas, it will no longer appear on my PC. My OS is Windows 11 Pro, version 22H2. Could you please provide the solution to this issue?

Dawn's computer says it's connected but she has no internet
My PC won't connect to the Internet. It says it's connected but I don't have access to the internet. Please help. I used my phone to send this. Dawn.

Our answer
Hi Dawn. This is a really hard one to diagnose as it could be a problem with your equipment or with your PC. If you can connect to your home Internet with you phone, then it's your PC. Try resetting your network settings as explained on this page. Those instructions are for Windows 10 but you can reset your network settings in Windows 11 as well.

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Turn on Restartable Apps
Windows 10 and Windows 11

Did you know that there’s a feature in Windows 10 (version 20H1 and newer) and Windows 11 that will automatically restart programs (restartable apps) that were open and running when you restart or shut down your computer? With this feature turned on, the next time you sign back in, the programs or apps that were open when you restarted or shut down your computer will automatically launch.

Windows 10 20H1 (and newer versions of Windows 10) has this setting turned off by default, but you can turn it on if you want Windows to remember which apps were open before you restarted or shut down your computer. Then, after you restart or turn your computer back on, Windows will try to load the apps/programs that were open when your restarted or shut down.

These are not “Startup programs”. The “Restartable apps” feature is independent of Windows’ startup programs listed in Task Manager > Startup or Settings > Apps & features > Startup.

Windows 10 (version 20H1 and newer)

If you want Windows 10 to remember and reopen the apps and programs that were open when you restarted or shut down, you can turn on the restartable apps feature this way.

Open Settings (Windows key + I)
Then go to Accounts > Sign-in options
Under “Restart apps – Automatically save my restartable apps when I sign out and restart them when I sign in.” toggle the switch “On”.

Windows 11

Windows 11 also has this feature. You can turn it on by going to Settings > Accounts > Sign-in Options. Turn the switch next to “Automatically save my restartable apps when I sign out and restart them when I sign in.” to “On”.

Keep in mind that not all apps are “restartable”.  

Take CTRL of Your Text
Windows 10 and Windows 11

This tip will work in any email program like Thunderbird,  and with most webmail applications like Gmail and Outlook.com. It also works in word processors such as Microsoft Word and many others. These text tips also work in WordPad which comes pre-installed with every version of Windows.

If you want to make a sentence or word bolded, just highlight the word or sentence and press CTRL + B. See?

If you want to underline a sentence or word just highlight the sentence or word you want to underline and press CTRL + U. See?

If you want to italicize a word or sentence, just highlight the word or sentence and press CTRL+ i ... See?

If you want to make a word or sentence bold and italic and underline, just highlight and press CTRL+B, CTRL+ i, and CTRL+U. SEE?

If you want to indent a sentence, just click CTRL+M.

If you want to make a hyperlink (a link to a website) highlight the word or phrase and press CTRL+K. When you press CTRL+K a dialog will appear, type or paste the website address (URL) into the address field, and voila! You have a link to a website. See?

And if you want to create a new document press CTRL+N.

There are many more tricks like this. CTRL+C copies the selected text. CNTL+V pastes the copied text. If you accidentally make a change or delete something you didn't mean to change or delete, if you press CTRL+Z right away, it will undo or redo whatever you've done. And if you want to undo CTRL+Z, use CTRL+Y. 

Now you are a bonafide text CTRL geek! 

Want more tips, tricks, and information?

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PresentationGPT is powered by the GPT-4 language model, one of the most advanced language models available. This means that PresentationGPT can understand your natural language prompt and generate text that is both accurate and engaging.

To use PresentationGPT, simply go to the website and click on the “Create Presentation” button. Then, enter a natural language prompt describing the presentation you want to generate. For example, you could enter something like “Create a presentation about the history of the United States” or “Create a presentation about the benefits of using PresentationGPT.”

Once you’ve entered your prompt, click on the “Generate Presentation” button. PresentationGPT will then generate your presentation in just a few seconds. You can then download the presentation to your computer or share it with others.

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Angels

"The golden moments in the stream of life rush past us, and we see nothing but sand; the angels come to visit us, and we only know them when they are gone." (George Eliot)

Read the rest of this essay here.

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What's the first thing I should do if I start to have problems with my computer?

This will be, mercifully, one of the shortest answers you'll ever see written by TC. The first thing you should do if you start having computer problems is:

Restart Your Computer.

That's it. You'd be surprised how many simple problems that restarting your PC can fix.

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

Have a great weekend... be safe!

Darcy and TC
Cloudeight InfoAve Weekly - Issue #1028
Volume 20 Number 34
June 23, 2023 

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