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Cloudeight InfoAve Weekly Issue #1162 Volume 23 Number 13 January 16, 2026 Dear Friends, Welcome to Cloudeight InfoAve Weekly Issue #1162. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Please share our newsletters and our website with your friends and family. If you're not getting our InfoAve Daily newsletter, you're missing out on a lot of good stuff! It's free, and it only takes a few seconds to sign up. We'd love to have you with us. Visit this page to sign up for our Cloudeight InfoAve Daily Newsletter.
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Sharon
wants to know the safest way to
eliminate duplicate photos on her
computer
Our answer
I hope this helps you, Sharon.
Harriet wants a new password manager
My old mind has become a little useless. I just want to get a new password manager, but have had no luck with NordPass/LastPass,/RoboForm. Please advise me what you recommend that's easy and simple. Don’t really care about cost.
Our answer
Hi Harriet. Password managers
basically all work the same way.
We recommend RoboForm, LastPass,
and Bitwarden. There are
differences between them, but
they all work the same way. You
have to install the password
manager, and then as you log in
to the site, and enter your
username and password, the
password manager will remember
them the next time you log in.
But in most cases, you will
still have to enter your
username and password once for
each account so the password
manager can save the credentials
and remember them. Once it does,
it will automatically fill in
your username and password each
time you visit those sites.
You can't just install a
password manager and expect it
to start logging you in to sites
automatically. You have to log
in to each site the first time
after installing a password
manager so that the password
manager can learn your usernames
and passwords and log you in to
sites automatically whenever you
return to that site.
Since you haven't tried
Bitwarden, you can get a free
version at
www.bitwarden.com ... but it
works the same way that LastPass
and RoboForm do - and all other
password managers I'm aware of,
but I think it's one of the
easiest password managers to
use, and it also stores passkeys
too.
I hope this helps, Harriet.
Sandy was excited about
using Gmail to manage
subscriptions, but she says
it doesn't work
I was excited when I saw your article on Gmail subscriptions. I was hoping to find out what all my subscriptions were and get rid of many of them. However, I clicked the link. I got the big M. The bar went through to the end, and nothing else happened. I never got any of the subscriptions to pop up. I tried going out and doing it again. My Gmail was open. I tried doing it from the Gmail page. The same result. I was disappointed that it didn't work for me.
Our answer
Hi Sandy. First, you
have to be signed into
the Google account that
has the Gmail account
you want to check.
When you click https://mail.google.com/mail/u/0/#sub,
your Gmail inbox opens,
and then in a second,
the subscription page
opens automatically. You
don't have to click on
anything. I just tried
it again on two
different Gmail accounts
on two different
computers, and it works
fine on both. Perhaps
you have some kind of
extension installed in
your browser that
prevents redirects, I
don't know. All I know
is that it works.
![]()
Keep in mind that Google
only shows subscriptions
that you subscribed to
using the Gmail address
you're signed in to. It
does not show any
subscriptions you signed
up for using any other
address or any other
Gmail address.
I hope this helps you get
started using Google
Subscriptions.
We've helped hundreds and hundreds of you with your computers since we started our Cloudeight Direct Computer Care Service! If you're having computer problems - we CAN help you! We all know that sooner or later our computers are going to start having problems. We can help you with any computer need -- from diagnosing and fixing Windows problems - to cleaning up malware and viruses - to cleaning up your computer and optimizing it -- and more. We can do just about anything need done and we guarantee our work - you're either satisfied or we'll refund your money. We will connect to your computer via the Internet and fix any problems you may be having. You can watch us work and chat with us while we do. If you have any computer questions you'd like to ask we'll be glad to answer them for you. We don't just fix your computer, we explain what we're doing and why we're doing it and we are right there with the entire time. Since we've started we've helped hundreds of you with your computer problems and we've received dozens of referrals and testimonials from our readers and customers. We offer many other computer services too! If you have a problem with your computer - we can fix it! Get more information about Cloudeight Direct Computer Care and / or get your repair keys here.
Thomas wants to modify the
Windows 11 clock so that it
shows the day of the week.
Our answer Hope this helps you get the day of the week on your Windows clock.
Norman
has a problem opening MS Word
documents
Our
answer
When you download a document
from the internet, an email
attachment, or open it from
a "potentially unsafe
location," Word often opens
it in Protected View to
protect your computer from
potential malware. You'll
usually see a yellow bar at
the top of the document.
When the document opens,
look for a yellow bar at the
top that says something like
"Protected View. Be careful
- files from the Internet
can contain viruses. Unless
you need to edit, it's safer
to stay in Protected View."
Click the "Enable Editing"
button on that yellow bar.
2. File Properties
(Read-Only Attribute)
Sometimes, the file itself
might have the "Read-only"
attribute set in its
properties.
How to fix this:
Close the Word document.
Navigate to the location
where the Word document is
saved (e.g., your Documents
folder, Desktop).
Right-click on the Word
document file.
Select "Properties" from the
context menu.
In the Properties window,
under the "General" tab,
look for the "Attributes"
section at the bottom.
Uncheck the box next to
"Read-only."
Click "Apply," then "OK."
Try opening the document
again in Word.
Also, if Word docs are
stored in a OneDrive account
that has no space left, they
could be read-only.
If your OneDrive storage
space is full, you won't be
able to save changes. Check
your OneDrive storage (click
the OneDrive icon in your
taskbar, or go to
onedrive.live.com and sign
in).
If you're opening the
document directly from a
OneDrive within Word, it
might default to read-only.
Try downloading the document
to your computer first.
Hope this helps you, Norman.
Randy learned this trick in a
computer class...but...
Hi Darcy & TC. I was told this in a PC course I was taking. If you live in an area where you get a lot of lightning, tie a loose knot in the power cord before you plug it into the outlet. The instructor actually saw a power cord that was burned off at the knot after a lightning strike. It's better to replace the cord and not the PC!
Our answer
Hi Randy. Thanks for sharing that. It’s really interesting to hear the different tips that come up in those courses. Unfortunately, it's not very good advice. While I'm sure the instructor did see a cord snap at the knot, it’s actually a bit of a "tech myth" that the knot protects the computer. Think of it like a high-pressure fire hose: if you put a sharp kink in the hose and then blast water through it at 10,000 PSI, the hose will likely burst right at that kink. However, the water still reaches the nozzle at the end of the line; at the same time, the hose explodes. The same thing happens with electricity. The knot creates a "weak point" or bottleneck. When a massive surge hits, that point melts or blows out—which makes it look like it caught the lightning—but the surge has usually already reached the PC's power supply. In fact, tying knots can be a fire hazard during normal use because it damages the internal copper strands. A quick tip for staying safe during a storm: If you’re using a laptop, simply unplug it from the wall and run it on battery power. As long as it isn't physically connected to the house's electrical grid, it’s 100% safe from a power surge. For a desktop PC, use a certified surge protector. But a surge protector - even the best ones won't protect your devices from a direct lightning strike. Keep in mind that for any computer that is plugged in during a storm, the only 100% certain way to keep it safe is to pull the plug until the storm passes. I hope this helps you keep your equipment safe.
Get a Free
Second Phone Number with Google
Voice Google Voice gives you a free second phone number (with some caveats) for calls, texts, and voicemail. It works over the internet (VoIP) and forwards calls to your existing phones (mobile or landline). It’s not entirely free in all aspects (e.g., international calls cost money), and availability is limited to certain countries. Google Voice provides a separate number managed through Google that you can use as a second phone number. Google Voice is easy to set up, it works great, and allows you to make and receive phone calls without revealing your real phone number to the person or company you’re calling and without having to use the old *67 trick. I’ve been using Google Voice for almost two years now, and I like it… It works great. Using a Google Voice number is a great idea when calling people you don’t know well and when calling companies you’re not familiar with. It’s also a great idea if you have a small business or side hustle, but don’t have a business phone number. Here are some of the many advantages of having a Google Voice phone number:
How to get your free Google Voice number If you have a Gmail Account (and if you have a Gmail address, you do), you can create a Google Voice phone number in just a couple of minutes. Click this link to go to Google Voice If not already signed into your Gmail account, sign in. Review the terms and proceed to the next step. You’ll see a list of phone numbers you can choose from. Or, if you like, you can search by city or area code. Verify the number and enter the phone number you want to link to your Voice account. You can link a landline phone or a cell phone number. Google will then send you a six-digit code to enter to continue setting up your Google Voice account. Once you’ve signed in, you can set up your Google Voice number and enable some of its features by clicking on the Settings icon (the gear icon) at the top of the Google Voice page. If you have an Android or Apple smartphone, download the Google Voice app. The Google Voice app makes it easy to use your Google Voice number and all its features on your smartphone. It’s like getting a second phone number free!
A
Reminder: Never Use Your Name in Your
Email Address Now that Gmail has decided they are going let users change their email address (read more here), maybe you’ll want to change yours. So, dear friend, we want to remind you again that while we understand how tempting and how really cool it is to use your first name, or first and last name in your email address, there’s a really good reason why you shouldn’t. And here it is. Suppose your name is the same as EB’s – Darcy Goobergoober. Now it would be mighty handy and cool to have an email address like DarcyGoobergoober@vodkatower.com. Well, yes, Darcy Goobergoober is a fine name, there’s no doubt about it. However, what happens when a spammer gets hold of that address? You know, over time, they probably will. Here’s what could happen…
If you’re sharp, you’ll think, “Gee, I don’t have any relatives in Lower Slobovia,” and you’ll delete this email straight away. Hopefully, if you have been with us for a while, we’ve impressed upon you why you should always be wary of emails from banks, credit card companies, and other emails of that ilk that try to get you to click links in them. NEVER CLICK LINKS IN EMAILS FROM BANKS, CREDIT CARD COMPANIES, FINANCIAL INSTITUTIONS, or ANY SITE THAT DEALS IN MONEY OR ASKS FOR VERY PERSONAL INFORMATION, SUCH AS YOUR SOCIAL SECURITY NUMBER OR HOME ADDRESS, ETC. But let’s say you did get an email from someone, and it’s addressed to your name (as Darcy Goobergoober did). What happens if you’re tired, have had too much to drink, or have to work with an evil boss as I do, and you are brow-beaten into a miserable, weary state and can barely think? You might not be as sharp as usual, and you may decide, heck, $4 mil is worth a chance! Click! Click! But what if your email address did not have your name in it? What if it were RollyPollyPolarBear140@Nebraska-is-flat.com? Then what would the spammers write? Something like this… “Dear RollyPollyPolarBear140” And you’d say, “Wait! My name is Darcy Goobergoober… not RollyPollyPolarBear140 – these guys are spammers or scammers! No matter how tired you were, how much you had to drink, how much of a rush you were in, or how brow-beaten you were, you’d still -hopefully – know what your name is. Of course, as always, I’ve gone to extremes to prove a point. Most spammers and phishers don’t bother with names – but the best ones do. And now, assisted by AI, if your name is in your email address, there’s a good chance the email will be addressed in your name and not just “Dear cardholder”, “Dear customer”, or “Hey Handsome”, “Hey lover”, or “Hey baby!” as many illegitimate spammy emails are. I just made up the “Hey Handsome”, “Hey Lover”, and “Hey baby!”, “Hey, Spammers don’t use those, do they? Well, yes, maybe romance scammers and dating site scammers might. Anyway, with AI now “The Next Big Thing, spammers and scammers will certainly become more and more sophisticated. See? They can even include pictures of Darcy Goobergoober, created in seconds by AI! I’m telling you – this is as realistic as it can be…
So, you can count on scammers and spammers being even more cunning by using the latest AI technology to trick you. Why help them by giving them your name by using your first, last, or first and last names in your email address? Using something other than your name as your email address is a very good idea. Take it from your pals, TC & Darcy. We are here trying hard to help keep you safe on the Web. Now I’m off to see if RollyPollyPolarBear @gmail.com is available!
Managing the Task Manager If you’ve been using a Windows computer for a while, you know that Windows can sometimes get a little glitchy. Sometimes it seems to get stuck, frozen, or just plain misbehaves! When that happens, your best friend is a tool that’s been around since 1995: the Task Manager. Over the years, Microsoft has given the Task Manager several facelifts. In the latest versions of Windows 11, they’ve given this old workhorse a modern design and even a “Dark Mode” for those of you who, like me, find the bright white screens a bit hard on the eyes. At first glance, it might look a little intimidating with all those moving numbers, but it’s actually quite easy to use once you know where to click. Here are three simple tips to help you master the Task Manager and keep your PC running smoothly. 1. Customize Your View (Expand and Contract) When you first open Task Manager, you’ll see columns for things like CPU, Memory, and Disk. But did you know you can see even more? Right-click on any column header (like where it says “Name”). A list will appear, and you can checkmark items like “Power usage” or “GPU” to see what’s consuming your battery or graphics power.
You can arrange the columns in any order you want. Click and drag those columns to move them around. You can also grab the little lines between the columns with your mouse to make them wider or narrower so you can more easily read what’s there! 2. The “Mini” Monitor (Graph Summary View) Sometimes you want to keep an eye on your computer’s “vital signs” without having a window full of info and numbers taking up the screen. Go to the Performance tab (it looks like a little heartbeat monitor on the left). Now, double-click on any of the graphs (like CPU or Memory).
The whole window shrinks down into a tiny, tidy little box that floats on top of your other programs. It stays right where you can see it, so you’ll know exactly when your computer is working too hard. To get back to the big view, just double-click it again! 3. The “Magic Elixir” (Restarting Windows Explorer) This is one of our favorite tricks for fixing a “glitchy” computer without having to reboot or shut down. Windows Explorer is the heart of Windows. If your icons disappear or the Taskbar freezes up, or the start menu doesn’t work, or if things seem glitchy, restarting Explorer usually fixes the problem. Find Windows Explorer in the list of processes. Right-click it and choose Restart. Your screen might flicker for a second, and your taskbar will disappear and come right back.
Don’t worry—this won’t close your Word documents, lose anything you were working on, and you won’t lose any data; it just “refreshes” Windows. Want more tips, tricks, and information? We have thousands of Windows tips, tricks, and more on our InfoAve website. Subscribe to our free InfoAve Daily newsletter.
Our Winter Donation Drive is underway! This week, we were happy to help dozens of people resolve
their computer issues via email quickly and at no charge.
Google Chrome’s “What’s New” Archive Page
Google Chrome updates quite frequently, and it’s hard to keep track of all the updates. Most of the time, these updates happen behind the scenes to keep your browser secure. However, every few weeks, Google adds new features that can actually make your daily browsing easier—if you know where to find them. Instead of you having to hunt through menus to find these changes, Google has a “What’s New” page. It’s written in plain English and designed specifically for everyday users rather than computer experts. How to Access the “What’s New” PageYou don’t need to search the web to find this information. You can see it directly in your browser using either of these two methods:
It’s Not Just a List of Meaningless Technical Fixes!The “What’s New” page isn’t just a list of technical fixes. It’s a visual guide that highlights:
Here are a few of the featured items on Chrome’s What’s New Archive page today (12 January 2026)
A Tip for Our ReadersYou don’t need to check this every day. However, if you notice that Chrome looks slightly different after a restart, or if a new icon appears that you don’t recognize, the “What’s New” page is the first place you should look for an explanation. It’s the quickest way to stay informed without feeling overwhelmed by “tech-talk.”
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Grateful and Lucky So, last year wasn't a great year for me, and I got a little morose. But letting things get me down has never been the way I wanted to be, so my inner sunshine took over and lit the way forward. Melancholy brings nothing but sadness. Feeling sorry for yourself does nothing but make things worse and drive your friends away. But I think it's human nature to feel sorry for yourself when things go badly. Then again, human nature is naturally full of flaws and imperfections, which is why we call it human nature. Last year at this time, I was crunching through the snow, walking four miles every day in the bitter January cold. This year I can barely walk out to the mailbox. Naturally, it's frustrating to go from up there to down here. But that's no excuse for being melancholy, or bitter, or morose. Sometimes it feels good to feel sorry for yourself - you sure don't want others feeling sorry for you. No one wants someone else's pity. So we allow ourselves a little bit of secretive self-pity... Read the rest of this essay here. ![]() What the heck is "The Cloud" anyway? You hear the term "The Cloud" everywhere. It may sound vague and mysterious, but it isn’t as mystical as it sounds. In the old days, if you saved a photo, it lived on your computer’s hard drive—and nowhere else. If the computer broke, the photo was gone. "The Cloud" is simply a fancy way of saying "someone else's computer." When you use services like OneDrive, iCloud, or Google Drive, you are saving a copy of your files onto a giant, secure computer in a data center. There are many benefits to storing files in "The Cloud". Here is one of them: If you get a new computer or want to look at a photo on your phone, you just sign in, and there it is! It’s the ultimate "safety net" for your precious memories. Accessing your files from many different devices is just one benefit of using "The Cloud" to store your files.
Sales of the following products and services help support our newsletters, websites, and free computer help services we provide. Cloudeight Direct Computer Care: Always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here. Emsisoft Anti-Malware: Emsisoft is the only Cloudeight-endorsed and recommended Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, and anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here. Reg Organizer: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's a Windows all-in-one toolkit. Reg Organizer helps you keep your computer in tip-top shape and helps you solve annoying Windows problems. Reg Organizer works great with Windows 10 and Windows 11! Get more information about Reg Organizer (and get our special discount prices) here. MORE IMPORTANT STUFF! Your InfoAve Weekly Members' Home Page is located here. Help us Grow! Forward this email newsletter to a friend or family member - and have them sign up for InfoAve Weekly here! Get our free daily newsletter! Each evening we send a short newsletter with a tip or trick or a computer-related article - it's short and sweet - and free. Sign up right now. We have thousands of Windows tips and tricks and computer articles posted on our Cloudeight InfoAve website. Our site has a great search engine to help you find what you're looking for too! Please visit us today! Help us by using our Start Page. It costs nothing, and it helps us a lot. Print our Cloudeight Direct Flyer and spread the word about our computer repair service! If you want to help us by telling your friends about our Cloudeight Direct Computer Care service, you can download a printable flyer you can hand out or post on bulletin boards, etc. Get the printable PDF Cloudeight Direct Computer Care flyer here. ![]() We'd love to hear from you! If you have comments, questions, a tip, a trick, a freeware pick, or just want to tell us off for something, let us know. If you need to change your newsletter subscription address, please see "Manage your subscription" at the very bottom of your newsletter. We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We try to personally answer as many as we can. We can only use a few in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here. Subscribe to our Daily Newsletter! Get computer tips & tricks every night. Our daily newsletter features a computer tip/trick or two every day. We send it out every night around 9 PM Eastern Time (USA). It's short and sweet, easy to read, and FREE. Subscribe to our Cloudeight InfoAve Daily Newsletter! ![]() We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber. Have a great weekend... be safe! Cloudeight InfoAve Weekly - Issue #1162 Volume 23 Number 13 January 16, 2026 Not a subscriber? Subscribe to our FREE Cloudeight InfoAve Weekly Newsletter here. "Cloudeight InfoAve Weekly" newsletter is published by: Cloudeight Internet LLC PO Box 73 Middleville, Michigan USA 49333-0073 Read our disclaimer about the tips, tricks, answers, site picks, and freeware picks featured in this newsletter. Copyright ©2026 by Cloudeight Internet |