Cloudeight InfoAve Premium newsletter
InfoAve Premium Home | Cloudeight Direct Computer Care | Questions? Comments? | Emsisoft

Cloudeight InfoAve Premium
Issue #670
Volume 13 Number 43
August 12, 2016

Dear Friends,

Welcome to InfoAve Premium - the best free computer newsletter anywhere. This is InfoAve Premium Issue #670. If you've missed a back issue, you can catch up. You can find the last few issues of InfoAve Premium on this page.

If you want to help us by telling your friends about our Cloudeight Direct Computer Care service, you can download a printable flyer you can handout or post on bulletin boards, etc.  Get the printable PDF Cloudeight Direct Computer Care flyer here.

We both want to thank you for being a reader and for your support; we appreciate it very much.

Cloudeight InfoAve

Cloudeight InfoAve

Get unlimited Cloudeight Direct Computer Care Support For One Full Year With a Cloudeight Direct Computer Care Season Pass!

Cloudeight Direct Computer Care Season Ticket - Back to School Special! Just $99 (Save $36)

It’s like having insurance for your computer! You get: One year of unlimited* Cloudeight Direct Computer Care service for one low price. Includes Emsisoft with installation plus a one-year license plus SoftMaker Office Standard lifetime license (while supplies last). If you already have Emsisoft, you'll get a one-year renewal license and security checkup - all included in your Season Ticket package.

Visit this page for more details and to take advantage of a great price on a great service.

Cloudeight InfoAve

Cloudeight InfoAve

Get two Cloudeight Direct Computer Care Repair Keys for just $79

For a limited time, you can get 2 Cloudeight Direct Computer Care repair keys for $79. Buy one for yourself and give the other to your student - or a friend - or yourself! No matter how you slice it, you save $56.

Our computer repair keys never expire, they are good until you use them. Buy now and save. Our repair keys normally sell for $65 each - but during this sale you can get 2 repair keys for just $79!

Visit this page for more information and take advantage of this super-savings offer.

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

A comment from Mary C.
Thanks so much to TC for checking my new computer and setting up the Genie backup program. It is a pleasure watching a person who knows what they are doing work. I know I am starting off with everything correct.

A comment from Mary G.
TC I want to thank you for the smooth install of my windows 10 I can not believe that things went so well you and Darcy are the best on the web you have help so many people so I would like to thank you again

A comment from Regena
Thank you TC for setting my windows 10 upgrade properly and helping me with Emsisoft. This is about the third time over the past that I have had your help . I don't want to be without a service key. Wonderful to have the trustworthy and ease of service you provide.

A comment from Anita
T.C. Sorry this is so late in coming. I want to thank you for all the time and effort you put into getting my computer on track.. Please everyone, do not hesitate to use their services if you have problems with your computer. Thanks again T.C. Best regards, Anita.

A comment from Alice
I just want to give a BIG Thank You to Darcy. She worked on my computer this morning -- resetting my e-mail program and "cleaning" up the computer. Everything is working fine. I had bought one of those season service keys about a year ago and I can't even begin to tell you how comfortable I feel having Cloudeight there to assist me. My key will be expiring in November and I'll be purchasing another season key. You just never know when you will need help Thank you again Darcy.

A comment from Leza
If there were computer angel's Darcy would be one of them...Once again she came to my rescue and put window's mail back on for me...makes me one happy camper...thanks Darcy. Leza.

A comment from Thelma
Thank you so much Darcy, for fixing my email program. My photos are sending properly now through MS Outlook. To Cloudeight friends: send in donations, to keep EB and TC in business!! Without them we would be so lost, with our PC problems! The best bargain we ever had. Thelma.

A comment from Bernie
To Darcy and TC, I must join all those who write in to mention the good work by Darcy and TC. I am located in Australia and I thought just how great this is. Here I was handing over my computer to Darcy on the other side of the world to sort out my problems. She did a real ‘Spring Clean’ and went to places I was never likely to find or would want to go. It was not easy as my computer was very slow but she persevered and installed new files and has left me with a next to new PC. As a long-time member of Cloudeight right through from Windows 95 I can say that I have learnt most of my computer skills from the weekly and later the daily newsletters.Thank you and keep up the good work. Bernie

Thanks to Mary C., Mary G., Regena, Anita, Alice, Leza, Thelma, Bernie and all of you who wrote to us during the past week about the computer services you received from Cloudeight Direct Computer Care. We are so glad we've been able to help so many people from all over the world If you need computer service we hope you'll let us help you. TC & EB

Save on Cloudeight Direct Computer Care with our Back-to-School Specials
. Get 2 repair keys for $79 or Get one-year of unlimited support for $99.

Do you have a comment, question, tip or freeware pick to share? Send it to us. 

Cloudeight InfoAve

Cloudeight Direct Computer Care

You never have to leave your home. Just sit back and relax and watch us work. Get PC service from folks you trust at the best price you'll find anywhere. Learn more here.

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

Lynn wants a very easy to use free photo editor for Windows 10

Hello, first off I want to say how great you two are! I've been with Cloudeight since the beginning and you've helped me through some difficult times on my computer. I'm an old women and all this technical stuff simply wears me out, just trying to understand it all. Finally, at the last minute I had Window 10 installed. My daughter who was visiting from out of town graciously did it. My question is, can you recommend a good , easy, simple and free Photo editing program I could download, since I no longer seem to have one! Sincere Thanks

Our answer
Hi Lynn. We sent EB off to find the easiest-to-use photo editor anywhere. And after a week, she found one at the Windows Store (don't worry about the word "store", the app is free). It's called Photo Editor and it's made by Aviary, a company which is owned by Adobe.

To find it, just click on your Start button, click "All apps" and scroll down to the S section and click on Store. When the Windows Store opens, click on the magnifying glass (search) and type in Photo Editor, like so:

Cloudeight InfoAve

Click on Photo Editor (with the swirl next to it):

Cloudeight InfoAve

To download and install Photo Editor, click on the blue button the word "Free" on it (see above).

Cloudeight InfoAve

When you open Photo Editor, it will automatically display all the photos in your Pictures directory - but  you can also click the browse button to choose different folders.

It's about as simple to use as you can get. Just click or tap on the picture you want to edit and start editing. Photo Editor offers some nice features, ones you're most likely to want and use.

Features like:

- One-tap auto enhance
- Gorgeous photo effects
- Fun stickers
- Crop or rotate your photo
- Adjust brightness, contrast, and saturation
- Sharpen and blur
- Draw and add text
- Cosmetic tools: fix redeye, remove blemishes, and whiten teeth.

To show you what good sports we are, we tested the program - actually EB let me play with it. And look what I found in my Pictures folder! A picture of EB relaxing in her brand new cap!

Cloudeight InfoAve
EB relaxing in her brand new cap!


Photo Editor is a 13 MB download and it's available free from the Windows Store. While not specifically rated for Windows 10 (it was updated for Windows 8.1) it works great on Windows 10 - we ought to know - we tried it, I tells ya!

Love the new cap, EB! Now, how about some cooler glasses?

Cloudeight InfoAve

Ann wants to know exactly what Emsisoft is for
I have latest Norton Security. I noticed Emsisoft doesn't have a firewall. Could you please explain to me exactly what Emsisoft is for? Thank you.

Our answer
Hi Ann. Emsisoft is an antivirus, an anti-malware, and protects your computer from malware, PUPS, viruses, Trojans, ransomware and other risks. Norton is an antivirus, but unfortunately, it's not much of an anti-malware and it does not protect your computer very well from malware, PUPs and other common hreats.

The internet has changed; viruses are rare. The fact is, you're not very likely to encounter one. But you'll encounter malware and pups almost every single day - especially if you download freeware. Emsisoft is ranked near the top of list of the best antivirus programs and at the top of anti-malware programs,  by independent security software testing labs.

As for firewalls, what can we say. If firewalls really worked, hackers would be not able to breach credit card companies, government agencies, and other high-profile, high-reward sites. If all you needed was a firewall to keep the bad guys out,  governments, financial institutions and other sites that collect sensitive information, would have the wherewithal to buy the best firewall software available. Almost every day, we read about hackers breaching a high profile site and stealing personal and/or sensitive information.

Firewalls do litle to protect you.. Windows comes with a firewall, and it will do as much to protect you as the firewall in Norton Security. We don't recommend any security software with a firewall because it just doesn't do much to protect you from anything. We recommned you use Emsisoft and leave Windows firewall turned on.

In our opinion (and backed up by independent testing lab results), Norton is over-rated and overpriced. Emsisoft does more to protect you from the nasty things you're most likely to encounter almost every day on the Web. And it's reasonably priced, too. Our price is just $29.95 for the first year and we charge $25 for an annual renewal.

We have worked on thousands of computers and we've seen a lot of malware, hijackers, and PUPS on computers protected by Norton, McAfee, AVG, Avast, and others. We recommend Emsisoft because it's the best protection available. We use it ourselves on our personal computers and our work computers. We trust it and the great team behind it.

Cloudeight InfoAve

Ruth has problems with Auto Hide in Windows 10
Small but annoying problem. I have my taskbar set to auto hide and it does so most of the time, however, occasionally it refuses to disappear and the only way I can get it to do so is by rebooting my computer. I've tried several things and this only seems to have begun since I've had Windows 10. As I mentioned, very small, however quite annoying when you don't want that taskbar getting in the way all the time.........any suggestions? Thanks and as always, thanks for all your great hints, suggestions and the wonderful help you offer everyone at such reasonable prices.

Our answer
Hi Ruth. The most likely cause of this problem is a notification that's hidden, but requires you to click it to close it. Of course, if you can't see it your can't close it and your taskbar can't auto hide when there's an active notification. You can try reducing the number of apps that display notifications. To do that:

1. Click Start
2. Click Settings
3. Click System
4. Click Notifications & actions
5. Scroll down until you see a list of apps with on/off switches next to them.

Turn off all notifications you can live without.

And if that doesn't fix your problem, here's a way to reset the taskbar so it will auto-hide without having to reboot your computer.

1. Press CTRL+SHIFT+ESC to open Task Manger
2. Find Windows Explorer in the list of running processes & right click it
3. Choose "Restart"

Your taskbar and desktop icons will disappear and then reappear as Windows Explorer restarts. After everything is back to normal, your taskbar will auto-hide. Restarting Windows Explorer is a lot faster than restarting your computer.

Hope this helps you, Ruth.

Cloudeight InfoAve

John wants a simple program to replace Quicken Cash Manager
I've used Quicken Cash Manager for years, last version was 2015; tried to upgrade to 2016 version, a huge mess. I googled "Quicken reviews"; all comments were very bad. Tried another package; used Excel, seemed to work but again too complicated for me. Is there a simple app out there for an old guy who wants a simple cash manager? Tried "Moneydance" but too complicated for me.

Our answer
Hi John. We have a couple things you can try. One is called GnuCash which is an app you download and install on your computer, and the other is an online cash manager.

First GnuCash --- "GnuCash is personal and small-business financial-accounting software, freely licensed under the GNU GPL and available for GNU/Linux, BSD, Solaris, Mac OS X and Microsoft Windows...

"GnuCash will import data from banks as well as other software packages using QIF (Quicken), OFX (Microsoft Money) and HBCI files. You can view what changes will be made to accounts before completing a data import...

"GnuCash offers online tutorials, a migration guide which is useful if you are moving data from another financial software package..."

GnuCash is free and works on Windows 7, Windows 8x, Windows 10 and older versions of Windows too. If you're interested in learning more about GnuCash and/or download it, visit this page.

If you want total simplicity and excellent cash management, you might want to give a try. We tested it last week to answer a question, and we like it very much. It's extremely easy to set up and use and it displays your bank account, check account, credit card accounts, bills and more all on one page. Your Mint account syncs with your bank accounts and credit card accounts so you can see at a glance how much money you have and how much you owe. You can also set up a budget and get notifications if you go over your budget for any particular item. We think it's worth a look, especially if you're looking really a easy-to-use cash management system. To learn more, visit .

We hope one of these will be just what you're looking for, John.

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

What is Windows 10 Telemetry?
Windows 10

When Windows 10 was first introduced, there was an uproar over the amount of data collection going on with Windows 10. Microsoft defended all this data collection by saying it was only used to improve Windows and the customer experience. Some people called it spying, other called it data collection, but geeks call it telemetry. Telemetry is a nice word - I can remember back in the days of NASA orbital flights of John Glenn and those guys - "telemetry nominal" A-OK. So telemetry is not a new word, but it one of those words geeks think is new when they apply it to something other than what it used to mean. What's that EB? Never mind. People get what I mean.

The definition of telemetry is: "An automated communications process by which measurements and other data are collected at remote or inaccessible points and transmitted to receiving equipment for monitoring. The word is derived from Greek roots: tele = remote, and metron = measure."

I guess in the world of Windows 10 telemetry, your computer is the remote or inaccessible point (which is curious) and Microsoft is the big brother in the sky to whom the telemetry from the remote or inaccessible point (your computer) is sent.

So what, exactly, is sent to Microsoft? Well according to Investment Watch the following are sent to the big brother in the sky:

Typed text on keyboard sent every 30 minutes

Anything you say into a microphone

Transcripts of things you say while using Cortana

Index of all media files on your computer (pictures, music, videos)

When your webcam is first enabled, the first 35mb of data is transmitted

Other telemetry data

And, presumably everything thing I'm typing here. Oh well. What me worry?

There are about a zillion articles you can find that will tell you how to turn off Windows 10 telemetry. But there are a zillion other articles that tell you that you can't turn off all telemetry. There are programs you can download that supposedly turn off all telemetry - however we are skeptical of anything that has an "Undo" button. Since a program shouldn't do something that you might later have to undo.

You can control some of the data being collected in Windows 10 - but I side with the so-called experts who say there's no way to shut all telemetry off. There are probably backdoors and hidden telemetry points not even the geekiest geek has yet found.

If you're concerned about Windows 10 telemetry, here are some things you can do to reign it in a bit without making crazy changes that may have unintended consequences.


1. Click Start
2. Click Settings
3. Click Privacy
4. Click Feedback & diagnostics

Under "Windows should ask for my feedback" use the dropdown arrow to set it to "Never".

Under "Diagnostic and usage data" use the dropdown arrow to set it to "Basic"

Close Settings

Cloudeight InfoAve

Press & hold down the Windows key press the R key
Type SERVICES.MSC in the Run box
Press Enter
Look for "Connected User Experiences and Telemetry"
Double-click it
Click the "Stop" button
Next to "Startup type" set it to "Disabled"
Close the Services dialog.

Cloudeight InfoAve

You aren't going to completely stop Microsoft from collecting data from your computer, but at least you can tame the telemetry. We'll call this the "Taming the Telemetry Tip". Fear not, Microsoft has a few hundred million Windows 10 users by now. If you think they're going to isolate and pick on you, Linda LeMasters, we're sorry to tell you, you're not that important.

Oh yeah, if you're gloating and laughing at Windows 10 users because you're using Windows 7 or Windows 8x - you can stop. Windows telemetry applies to you too. Apple? Android? Chromebook? There's "telemetry" going on in those operating systems as well.

With our Windows 10 Checkup and Customization service, we configure your Windows 10 PC by making many changes and tweaks to your privacy settings - and more.

To escape the tyranny of telemetry completely, try an abacus.

Cloudeight InfoAve
You don't even have to plug it in!

Cloudeight InfoAve

Explore Hidden Settings in Edge, Chrome and Firefox
All Windows users

If you're in love with browsers, or you like to tinker with settings and are willing to accept the consequences of meddling, then this tip is for you. Did you know that Edge, Chrome and Firefox all have hidden settings you can access with a simple command. Indeed!

For Microsoft Edge users:

Open Edge
Under "Where to next", type:


And press Enter.

Cloudeight InfoAve
For Google Chrome Users:

Open Chrome:
In the address bar, type:


And press Enter.

Cloudeight InfoAve

For Mozilla Firefox Users:

Open Firefox
In the address bar, type:


And press Enter.

Cloudeight InfoAve

Edge and Chrome have a panic button to set everything back to normal, as far we can see Firefox does not. There are dozens of hidden settings and experiments - use at your own risk. We just wanted you to know that Edge, Chrome and Firefox all have dozens of hidden settings.

Cloudeight InfoAve

Cloudeight Boosters - Help us with your gift

The Cloudeight Booster Store is open and there are always special prices for our boosters - and there are more specials on the way.

Not a Cloudeight Booster? Join us!

If you're not a Cloudeight Booster now, you can become a booster my making a donation of as low as $10. You will easily save this on your first purchase. Our special Booster prices will be $10 to $60 (or more) lower than our regular prices.

Additionally, donations help us continue to provide support to thousands of people - Every week we help dozens of people via email at no charge. And our Cloudeight Direct Computer Care Service provides computer repair and other services for much less than others charge.

Right now, we really need your support. We hope you'll take a few minutes today and help us with a small donation. 

After you donate, you will receive info on how you can become a Cloudeight Booster. Help us continue to help you with a donation. 

Visit this page to make a donation - we would really appreciate it.

Already a Cloudeight Booster? THANK YOU!

Cloudeight InfoAve

Quick Assist
Windows 10 Anniversary Edition - and newer

The Windows 10 Anniversary Edition brought with it some really nice new features, but unless you know where to look, you might miss them. Today, we're going to cover a new Windows 10 feature called Quick Assist.

Quick Assist allows you to give or receive technical assistance via a remote connection. You can get help with PC problems or help someone with their PC problems.

Remember, Quick Assist is not included in versions of Windows 10 older than the Windows 10 anniversary edition. So if you don't have version 1607 or newer, you're not going to find it. (You can tell what version of Windows 10 you're using this way: Press Windows Key + R, type WINVER in the run box and press Enter).

Here's how to find Quick Assist and how you can use it to get help with your PC or help someone with their PC

To open the remote assistance tool you can click on the Start button, click "All Apps", click "Windows Accessories" then "Quick Assist". Or just type Quick Assist in search and you will see the Quick Assist app appear. When you click on Quick Assist you'll see the following dialog:

Cloudeight InfoAve

If you want to help someone, click on Give assistance.

You will need to enter your Microsoft account email address & password to log in.

Cloudeight InfoAve


Cloudeight InfoAve

You can send the security by email yourself or you can click "Send email" and an email with the security code will be sent to the person you want to help. The security code is only valid for 10 minutes, so make sure the person you're helping checks mail every minute or so. If you click "Send email" the message they get will come from Microsoft and it will look like this:

From: Microsoft (do not reply)
To: Hey-Its-Me @
Sent: Thursday, August 11, 2016 11:45 AM
Subject: Quick Assist instructions


Your security code is: 7X6XX8

To start your Quick Assist session, please follow these instructions:

1. Open the Start menu and select All apps > Windows Accessories > Quick Assist.

2. Select Get assistance and follow the instructions.

3. If User Account Control appears, select Yes to continue.

After the steps are completed, please wait while your device connects.

Then the person you want to help has to enter the code they were sent into the "Enter code" dialog. See?

Cloudeight InfoAve

If you want someone to help you with your computer...

You can use the Quick Assist app to allow a friend or someone else you trust completely to access your PC via a remote connection. Make sure you trust the person you give access too - they will have complete control of your computer.

To get help from someone you trust, open the Quick Assist app (as described above) and click on "Get assistance": 

Cloudeight InfoAve

Once you receive the 6-digit code from the person how is helping you, you will need to enter it and click on Submit.

You will see a message showing that the connection is being establish. It make take a minute or so to connect.

Once both the computers are connected, you will see the following message with the name of the person you are allowing to access your computer... along with some information on what you're allowing the person connecting to your PC to do. If you trust the person, click "Allow", and they'll be able to see your screen and work on your computer.

Cloudeight InfoAve

The other person will be able to see your desktop and have total access to your computer. Once the session has ended, the other person will no longer have access to your computer nor will they be able to see your screen. You will receive a notification that screen sharing has ended.

Cloudeight InfoAve

Now, unless you want the person helping you to reconnect, just close the Quick Assist app.

Cloudeight InfoAve

How to Delete “Previous Windows Installation” Files After Upgrading to Windows 10
Windows 10

When you upgrade from Windows 7, or Windows 8.1 to Windows 10, your system will save a copy of the entire C drive and it can be quite a few gig in size. We helped a customer regain over 400 gigabytes of space on her system by clearing off windows.old (“Previous windows installations”) files. If you try to delete it from C drive, you’ll find you cannot delete it. Here is a way around that:

1. Click Windows Key + R to open the Run command

2. Type in cleanmgr.exe and choose to clean up C drive by clicking OK (see screenshot below)

Cloudeight InfoAve

3. When the new Window comes up with list of things to clean, click “clean system files” (see where red arrow is pointing in the screenshot below)

Cloudeight InfoAve

4. Once again choose C drive, and when next window opens, go through list and check all items listed – you should see “Previous Windows installations” listed.

Here are two examples of Previous Windows installations showing in Disk Cleanup dialog. As you can see they can be very large files.

Cloudeight InfoAve

Cloudeight InfoAve


This tip is for anyone who has upgraded from Windows 7 or Windows 8.1 to Windows 10 and who have used Windows 10 for more than 31 days.

Cloudeight InfoAve

Common Windows 10 Miscues Cause Laptop Users Misery
Windows 10

We are receiving more and more reports of folks who restart their computers and find that their Wi-Fi is turned off. With laptops there are several ways to turn off Wi-Fi without being aware you've turned it off. Some laptops have a Wi-Fi switch and some have a fn key combination that turns off Wi-Fi. And add to that the Airplane Mode button in the Action Center (Click the Action Center button just to the left of the clock on the Windows 10 taskbar, or press Windows Key +A). If you open Action Center to view notifications that show up there, and you accidently click on the Airplane icon (Airplane mode) you turn off your Wi-Fi.

If your Wi-Fi was accidentally turned off, do this:

Click on Windows 10 Start button -->Click on Settings-->Click on Network & Internet-->Click on Wi-Fi -->Turn Wi-Fi ON

Cloudeight InfoAve
Above: Slide the Wi-Fi switch to "On".


The revenge of Windows 8 ... If you start your computer and find your desktop covered with large tiles instead of regular icons, you might have accidentally booted into Tablet more - or you may have accidentally clicked the Tablet Mode icon in Action Center.

No worries, mate. Here's how to turn Tablet Mode off:

Press Windows Key + A to open the Action Center -->Click Settings-->Click System-->Click "Tablet mode" (on the left) -->Turn Tablet mode Off

Cloudeight InfoAve
Above, turning off Tablet mode.


Or maybe you've accidentally switched your Start menu to full screen...

It could be that your desktop is covered with tiles because you've accidentally switched your Start menu to "Full Screen" mode. Here's how to fix that:

Click on the Start button-->Click Settings-->Click "Personalization"-->Click "Start"--->Turn off "Use Start full screen" - as below:

Cloudeight InfoAve

Turn off "Use Start full screen"

A lot of folks are having minor problems like this, and we know, minor or not, they can be frustrating and annoying.

Cloudeight InfoAve

Test Your Internet Connection Speed Right From Your Chrome Browser
Windows 7, 8x, and Windows 10 with Chrome installed

If you’re paying for high-speed internet but you are not getting the speed you’re paying for…Or if you’re having problems and think your internet connection seems slow…Or if you’re just the kind who likes to know how fast your going… This tip is for you.

We have used for many years to check connection speeds for ourselves and testing speed for our Cloudeight Direct Computer Care customers. We just learned about a new Ad-free Chrome extension that lets you check your internet connection right from your browser, anytime you want. Plus, there are not annoying ads or tricky clicky tricks going on (the page at has ads and can be tricky if you’re in a hurry).

Speedtest by Ookla is a browser extension for Chrome that lets you check your internet speed without visiting the Speedtest site and without leaving the page you’re on.

Cloudeight InfoAve

Unlike EB who has 60 Mbps download speed, I struggle along with 17 Mbps speed because I’m broke. Why am I broke? Because she pays me so poorly.  Though it makes me sad to check my internet speed, I do it frequently to make sure my ISP is giving me the speed I’m paying for. With the Speedtest extension, all I have to do is just click on the Ookla Speedtest Chrome extension and I can see how fast my download and upload speeds are — without leaving the page I’m on.

If you frequently need or want to check your internet speed, and you use the Chrome browser, then visit this page to get the Ookla Speedtest Chrome browser extension.

Cloudeight InfoAve

Windows 10: Print to PDF
Windows 10

For over two decades, Windows users have had to download 3rd-party software in order to save files as PDF. And today with so many 3rd-party freeware programs being bundled with all manner of PUPs and malware, you’ll be glad to know that if you have Windows 10, you don’t need no stinkin’ 3rd-party software. Just open your document, click on the Print button (or press Ctrl – P ) and choose “Microsoft print to PDF”.

See the image below:

In the screenshot above, note that Microsoft Print to PDF is selected — and please note, because it’s important, that Print to file is also selected. When you click Print (assuming the two items are checked) a Windows explorer window will open giving you a chance to choose where to say your PDF file and to give it a name.

It works well. For our test we choose a simple Notepad file and used Microsoft print to PDF to create a PDF document without using any 3rd-party software. You will, of course, need a 3rd-party program to open it (or use Google Docs to open it). I use Foxit as my PDF reader, I have no idea what EB uses. You can use whatever you like including Adobe PDF Reader.

I called my PDF test file “MyTEST” – I know, it’s very creative right? As you can see by the screen shot below, the Notepad text file was converted to PDF and saved to my desktop. It opens and looks like any other PDF file.


With Windows 10, you don't need no stinkin' PDF converter, I tells ya!

Cloudeight InfoAve

Reg Organizer - a Swiss Army knife of Windows Utilities - Cloudeight Endorsed

Reg Organizer - A Swiss Army Knife of Windows Utilities and Tools

Reg Organizer works on Windows 7, Windows 8, Windows 8.1 and Windows 10. The newest version of Reg Organizer has newly added special tweaks for Windows 10 - including a Windows 10 Start menu fix.

Get more information and or order Reg Organizer today and SAVE!
Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter


Where I live, summers are not measured by the calendar so much as by holidays. Summer begins with Memorial Day and ends with Labor Day. The mid-point is marked by the Fourth of July. The calendar does not agree, of course.

Summer, according to “calendarians” (is that a word?) begins on or about June 21 and ends on September 22 or 23rd (depending on the year). But, no matter how you measure summer, it’s the shortest season of the year; although if you count days, it’s about the same length as all the other seasons. Still it seems shorter..

And, that’s all that matters, I guess.

Scientifically speaking, the day that summer begins is called the summer solstice. That’s when the sun shines directly over the Tropic of Cancer and marks the time when summer’s direct sunlight reaches its northernmost point. I do realize that those of you who live in the southern hemisphere are experiencing the winter solstice at this time. Lots of pagans used to go wild and get drunk when the winter solstice came – but that was before there were furnaces.

I hope all of you in OZ and NZ behave yourself – you do have furnaces now.

Summer is a time when the days are long, the nights balmy, the breezes warm, and time passes much too quickly. It’s a fact. I don’t care what calendarians say, or what watches say, or what is logical..

Read the rest of this essay here.

Cloudeight InfoAve

Cloudeight DIrect Windows 10 Checkup & Customization

If you have upgraded to Windows 10 or you have purchased a new Windows 10 computer.....

We'll check your Windows 10 to make sure it's set up for best performance & privacy - and a lot more!

With our Windows 10 Checkup & Customization Service we will:

  • Check over your Windows 10 installation to make sure everything is set up right
  • Set your default apps to your preferences and check to make sure they have all their defaults
  • If you have an external hard drive - we'll set up File History backup and make sure it's working correctly
  • Check over Windows Update options, background apps, and Windows feedback settings for best performance & privacy
  • Install a Windows 7-style start menu for you, if you choose that option.
  • Service available for computers which were upgraded to Windows 10 or new computers with Windows 10 pre-installed.
Visit this page to order!

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

Get Your FICO Score Free - Really Free

Discover your FICO score for free with Discover's CreditScorecard.

Some of the biggest online businesses are credit monitoring services. Each of the 3 U.S. credit bureaus offer their own credit monitoring services - for a fee. And most free credit score sites, like CreditKarma, don't offer FICO scores but something called VantageScore 3.0. VantageScore is legit and  is trying to make inroads into FICO's domination, but so far, no dice. Almost all major companies who issue credit use your FICO score as the primary method of determining credit worthiness.

“Most free credit scores you’ll find online come from VantageScore,” says Sean McQuay, NerdWallet’s resident credit card expert and a former strategist at Visa. “Discover is doing consumers a very real service by offering access to real FICO scores for free.”

Cloudeight InfoAve

Here's how to get your FICO score for free.

Visit  and create an account. Keep in mind you'll have to give them some personal information including your Social Security number - and you'll be asked to verify your identity. Once you've have created your account and logged in, you will see your three-digit FICO score, along with notes about what factors are helping or hurting your FICO score. Discover's CreditScorecard updates your FICO score every 30 days. You can also download a copy of it to compare with next month's, last month's, last year's - you get the idea.

Discover's CreditScorecard also provides a link to so you can check your full credit report. U.S. federal law allows all consumers in the USA to receive one free credit report annually from each of the three credit reporting agencies - Transunion, Experian, and Equifax.

Because of EB's stinginess, my FICO score fell off the charts. I don't get paid, my bills don't get paid, and I eat only what EB feeds me - usually cold gruel. Sometimes for a treat she gives me a grape. Woe is me.

But woe is not you because you can go to, create an account and get your free FICO score right now.

EB's FICO score is 900 - she has all my money. Who needs a FICO score, when ya got EB?

Cloudeight InfoAve

Cloudeight InfoAve

Get a Cloudeight Direct Computer Care Season Ticket for $99 and get Unlimited Cloudeight Direct Support for 12 months + Emsisoft & Softmaker Office (while supplies last).

Get 2 Cloudeight Direct Computer Care Service keys for just $79. One for you, one for your favorite student (or keep it for yourself).
Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

Title bars, Tool bars, Status Bars

The first place I headed before I started writing this, was the local bar. The local bar is much different from a status bar. There is no status in our local bar. It's just an old, dingy, dirty bar, filled with seedy old men and greasy, long-haired bar flies. But the beer is cold and the barmaid is hot (EB just slapped me). The Reuben bites are hot and oily. My local bar is a cheap thrill for an old washed-up hippie like me.

Don't write me. I just made up that stuff. If I offended anyone: SORRY!


We're going to make it simple. Almost all programs come with a title bar and a tool bar. Many come with a status bar. Browsers have a couple of extra bars called a links bar and an address bar - sometimes a bookmarks bar and even an extensions bar.

Since most programs have a title bar and a tool bar, we'll go over those. The top bar, which usually contains the name of the program is called the "Title bar". If you right-click on the title bar you'll have more options. Like restore, minimize, maximize, move, size, and close. Some of these options will be grayed-out if your program window is maximized. So to get the maximum number of choices make sure your program window is not maximized.

The bar right under the title bar is called the tool bar or menu bar. Almost every program has one. Some, like Outlook Express and Windows Mail have an additional tool bar under the top tool bar. When a program does, the top tool bar can be referred to as the menu bar, but it's still a tool bar regardless. You got that?

Some programs have bar at the very bottom of the program window. If your program does, that bar is called a status bar. Internet Explorer, Firefox, Chrome, Safari, Windows Mail, Outlook Express, and Windows Live Mail all have status bars. It gives you more information about the program. MS Office programs may also additional toolbars directly above or below the status bar - to further confuse things.

So now we've given you enough basics so you should be able to tell a toolbar from a title bar and both of those from a status bar.

Whew! Now, that I've finished with toolbars, task bars, menu bars and status bars. Stars on thars. Too much to get my head around...,I'm heading for the local bar.

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

*** Premium Subscribers' Home Page You'll find the last few weeks of Premium archived on this page.

** To change your subscription address, see "Manage your subscription" at the bottom of this newsletter.

*** Submit your questions, comments, and suggestions for possible inclusion in our newsletters here. This form is for questions, comments and suggestions for this newsletter, not for product support, stationery questions, or general questions concerning our products or services. *** Submit your Windows tips and tricks here.

*** Send us your suggestions and recommendation for future freeware picks and/or sites of the week.

*** Follow us on Twitter

*** Visit this page if you're having problems getting our newsletter - or if you think your ISP is blocking, censoring or deleting this newsletter.

** Help us Grow! Forward this email newsletter to a friend or family member - and have them sign-up for InfoAve Premium here!

** Get a free Cloudeight InfoAve Premium E-book;; visit this page.

** Get our free daily newsletter!  Each evening we send a short newsletter with a tip or trick or other computer-related article - it's short and sweet - and free. Sign-up right now.

*** Have a question about a Cloudeight Software program, service, stationery, or need to ask about an order?

** If you need help with one of our software programs, have a question about an order, or have a question about any of our email stationery, screen savers, or other products - please don't use our InfoAve Questions/Answers/Tips form. Please use our general Cloudeight support form instead.

Cloudeight InfoAve

More Important Stuff

A reminder: Your Premium Home Page is located here. Please bookmark it.

Your Premium Members' Home Page has links to the last few issues of InfoAve Premium. If you didn't receive an issue due to ISP problems, you can read the issues you missed there. As always, we try to ensure that each of you receives his or her newsletter in their inbox each week. But sometimes ISPs interfere. Please bookmark your Premium Members' Home page. You can visit the Premium Members' Home Page here.     

If you want to help us by telling your friends about our Cloudeight Direct Computer Care service, you can download a printable flyer you can handout or post on bulletin boards, etc. Get the printable PDF Cloudeight Direct Computer Care flyer here.  

Cloudeight InfoAve

Cloudeight InfoAve Premium newsletter

These products and services are recommended and endorsed by Cloudeight:

Emsisoft Anti-Malware- The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here.

Genie Timeline Home 2016- Backups made easy. Just install it, set it up and forget it. Genie will keep your backups up-to-date for you! Learn more here.

Reg Organizer-- A Swiss Army knife of PC tools. Easy for beginners to use -- with advanced features for experienced users too. Learn more here.

Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here.

Also.. don't forget:

InfoAve Daily Tips & Tricks

We're offering something we think most of you will enjoy. We have a daily tips and tricks summary newsletter that is sent six days a week. It features daily tips, freeware picks, and site picks and interesting computer tips, tricks and more. It's short and sweet - very brief and lightweight. If you'd like to receive or daily tips and tricks newsletter (completely free, of course). You can subscribe here.

You can also help us by using our Start Page.   We have over 100 free games to our Start Page too - come and play all day. It costs nothing to use our Start Page--and helps us a lot.

Your Premium Members' Home Page is located here.   

Don't forget to bookmark it or add it to your favorites.

Cloudeight InfoAve

Cloudeight InfoAve Daily - Our other newsletter

Get our daily newsletter - it's short, sweet and free. It's sent 6 nights a week. Each issue features a computer tip or trick or interesting tidbit. It's a quick & easy read. Sign up for Cloudeight InfoAve Daily right now - it's free and you can unsubscribe at any time. Sign up - here - and now.

Cloudeight InfoAve

Get a FREE Cloudeight InfoAve Premium E-book - Share with a friend

To thank you all for being a subscriber, we are offering our 2014 InfoAve Ebook #11 free of charge. Our ebook consists of separate chapters of all tips, tricks, comments, tutorials, sites of the week, and back to basic tips in a searchable, downloadable ebook for the year. Visit this page to get your free e-book.

We are still offering 2015 Ebook 12 too; it's available here.

If you've received this newsletter from a friend or you're reading this on the Web - why not become a Premium subscriber? It's free and you can sign up here.

Cloudeight InfoAve

Our InfoAve Premium newsletter is now free.

Your all Premium subscribers now. Whether you were subscribed to our Premium newsletter or our Free newsletter you're all Premium subscribers now. If you were paying an annual subscription at any time, please log in to PayPal and cancel this so you are not charged.

We hope by making our InfoAve Premium newsletter free for everyone, we will be making it easier for you to invite your friends to join us too. We think we have the best free computer newsletter anywhere, and we hope you do too. But we can only keep going if we continue to grow. You can help us by asking you friends to join us.

Please visit this page to get links and other ways to share with your friends. Or send your friends to our subscription page here.

Thanks so much for helping.

We hope you enjoy this issue of InfoAve Premium. Thanks again for subscribing. And thank you all for your generous support.

Cloudeight InfoAve

We'd love to hear from you!

If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something,, please visit this page.

If you need to change your newsletter subscription address, please see "Manage your subscription" at the bottom of your newsletter.

We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We choose a few to use in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, be sure to use our support form at:

We hope you enjoyed this issue off InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Have a great weekend!

Darcy & TC
Cloudeight InfoAve Premium - Issue #670
Volume 13 Number 43
August 12, 2016
Subscribe to this weekly newsletter - it's free.

Cloudeight InfoAve 


All software recommendations we make in this newsletter are based on our own experience and testing of the programs that we recommend. This does NOT guarantee they will work on YOUR computer. We assume you will read the program documentation and use the program according to the instructions. We make no guarantees about any program recommended in this newsletter or its suitability for any particular purpose. We will not be responsible for any problems you may have. We do not and cannot provide support for any products other than our own Cloudeight products and we will not answer email concerning any product which is not a Cloudeight product. We urge you to use good judgment when downloading and installing software and to use a program only after reading the program's documentation. And, all Tips & Tricks in this newsletter have been tested by us on several different computers and were found to work as indicated. They may not work on yours. We make no guarantees. Anything we recommend you try and use at your own risk. We will not be responsible for any problems caused by any software programs recommended in this newsletter or any of the tips and tricks in this newsletter..

Readers' comments are their own and Cloudeight Internet LLC is not responsible for comments of our readers. All readers' comments, suggestions, questions, and tips and tricks sent to us become the property of Cloudeight Internet LLC. You understand that we may use your comments without your explicit permission.

InfoAve Premium is published by:

Cloudeight Internet LLCC
PO BOX 733
Middleville, Michigan USA 49333-00733

This newsletter is sent from the address infoave-premium/@/ . The IP address for Netatlantic is Netatlantic is a respected newsletter hosting service. We have used their services for many years. All content is copyright ©2016 by Cloudeight Internet LLC (all rights reserved).