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Quick Assist
Windows 10 Anniversary Edition - and
newer
The Windows 10 Anniversary Edition brought with it some
really nice new features, but unless you know where to look, you might
miss them. Today, we're going to cover a new Windows 10 feature called
Quick Assist.
Quick Assist allows you to give or receive
technical assistance via a remote connection. You can get help with PC
problems or help someone with their PC problems.
Remember, Quick
Assist is not included in versions of Windows 10 older than the Windows
10 anniversary edition. So if you don't have version 1607 or newer,
you're not going to find it. (You can tell what version of Windows 10
you're using this way: Press Windows Key + R, type WINVER in the run box
and press Enter).
Here's how to find Quick Assist and how you can
use it to get help with your PC or help someone with their PC
To
open the remote assistance tool you can click on the Start button, click
"All Apps", click "Windows Accessories" then "Quick Assist". Or just
type Quick Assist in search and you will see the Quick Assist app
appear. When you click on Quick Assist you'll see the following dialog:
If you want to help someone, click on Give assistance.
You
will need to enter your Microsoft account email address & password to
log in.
You can send the security by email yourself or you can click "Send email"
and an email with the security code will be sent to the person you want
to help. The security code is only valid for 10 minutes, so make sure
the person you're helping checks mail every minute or so. If you click
"Send email" the message they get will come from Microsoft and it will
look like this:
From: Microsoft (do not reply)
To: Hey-Its-Me
@ organism.com
Sent: Thursday, August 11, 2016 11:45 AM
Subject:
Quick Assist instructions
Hello,
Your security code is:
7X6XX8
To start your Quick Assist session, please follow
these instructions:
1. Open the Start menu and select All apps >
Windows Accessories > Quick Assist.
2. Select Get assistance and
follow the instructions.
3. If User Account Control appears,
select Yes to continue.
After the steps are completed, please
wait while your device connects.
Then the person you want to help has to enter the code they were sent
into the "Enter code" dialog. See?
If you want someone to help you with your computer...
You can use the Quick Assist app to allow a friend or someone else you
trust completely to access your PC via a remote connection. Make sure
you trust the person you give access too - they will have complete
control of your computer.
To get help from someone you trust,
open the Quick Assist app (as described above) and click on "Get
assistance":
Once you receive the 6-digit code from the person how is helping you, you will need to enter it and click on Submit.
You will see a message showing that the
connection is being establish. It make take a minute or so to connect.
Once both the computers are connected, you will see the following
message with the name of the person you are allowing to access your
computer... along with some information on what you're allowing the
person connecting to your PC to do. If you trust the person, click
"Allow", and they'll be able to see your screen and work on your
computer.
The other person will be able to see your desktop and have total access to your computer. Once the session has ended, the other person will no longer have access to your computer nor will they be able to see your screen. You will receive a notification that screen sharing has ended.
Now, unless you want the person helping you to reconnect, just close the Quick Assist app.
How to Delete “Previous Windows Installation” Files After Upgrading to
Windows 10 When you upgrade from Windows 7, or Windows 8.1 to Windows 10, your system
will save a copy of the entire C drive and it can be quite a few gig in size. We
helped a customer regain over 400 gigabytes of space on her system by clearing
off windows.old (“Previous windows installations”) files. If you try to delete
it from C drive, you’ll find you cannot delete it. Here is a way around that:
Windows 10
1. Click Windows Key + R to open the Run command
2. Type in
cleanmgr.exe and choose to clean up C drive by clicking OK (see screenshot
below)
3. When the new Window comes up with list of things to clean, click “clean
system files” (see where red arrow is pointing in the screenshot below)
4. Once again choose C drive, and when next window opens, go through list
and check all items listed – you should see “Previous Windows installations”
listed.
Here are two examples of Previous Windows installations showing
in Disk Cleanup dialog. As you can see they can be very large files.
WARNING! IF YOU DELETE THE PREVIOUS WINDOWS INSTALLATION, YOU’RE OUT OF
LUCK IF YOU WANT TO REVERT BACK TO YOUR PREVIOUS VERSION OF WINDOWS. WE
RECOMMEND YOU WAIT 31 DAYS AFTER UPGRADING BEFORE YOU REMOVE THE PREVIOUS
INSTALLATION.
This tip is for anyone who has upgraded from Windows 7
or Windows 8.1 to Windows 10 and who have used Windows 10 for more
than 31 days.
Common Windows 10 Miscues Cause Laptop Users Misery
Windows
10
We are receiving more and more reports of folks who restart their computers and find that their Wi-Fi is turned off. With laptops there are several ways to turn off Wi-Fi without being aware you've turned it off. Some laptops have a Wi-Fi switch and some have a fn key combination that turns off Wi-Fi. And add to that the Airplane Mode button in the Action Center (Click the Action Center button just to the left of the clock on the Windows 10 taskbar, or press Windows Key +A). If you open Action Center to view notifications that show up there, and you accidently click on the Airplane icon (Airplane mode) you turn off your Wi-Fi.
If your Wi-Fi was accidentally turned off, do this:
Click on Windows 10 Start button -->Click on Settings-->Click on Network &
Internet-->Click on Wi-Fi -->Turn Wi-Fi ON
Above: Slide the Wi-Fi switch to "On".
-------------------------
The revenge of Windows 8 ... If you start your computer and find your desktop covered with large tiles instead of regular icons, you might have accidentally booted into Tablet more - or you may have accidentally clicked the Tablet Mode icon in Action Center.
No worries, mate. Here's how to turn Tablet Mode off:
Press Windows Key + A to open the Action Center -->Click Settings-->Click
System-->Click "Tablet mode" (on the left) -->Turn Tablet mode Off
Above, turning off Tablet mode.
-----------------------------
Or maybe you've accidentally switched your Start menu to full screen...
It could be that your desktop is covered with tiles because you've accidentally switched your Start menu to "Full Screen" mode. Here's how to fix that:
Click on the Start button-->Click Settings-->Click "Personalization"-->Click "Start"--->Turn off "Use Start full screen" - as below:
Turn off "Use Start full screen"
A lot of folks are having minor problems like this, and we know, minor or not,
they can be frustrating and annoying.
Test Your Internet Connection Speed Right From Your Chrome Browser
Windows 7, 8x, and Windows 10 with Chrome installed
If you’re paying for high-speed internet but you are not getting the speed you’re paying for…Or if you’re having problems and think your internet connection seems slow…Or if you’re just the kind who likes to know how fast your going… This tip is for you.
We have used www.speedtest.net for many years to check connection speeds for ourselves and testing speed for our Cloudeight Direct Computer Care customers. We just learned about a new Ad-free Chrome extension that lets you check your internet connection right from your browser, anytime you want. Plus, there are not annoying ads or tricky clicky tricks going on (the page at www.speedtest.net has ads and can be tricky if you’re in a hurry).
Speedtest by Ookla is a browser extension for Chrome that lets you check your internet speed without visiting the Speedtest site and without leaving the page you’re on.
Unlike EB who has 60 Mbps download speed, I struggle along with 17 Mbps speed because I’m broke. Why am I broke? Because she pays me so poorly. Though it makes me sad to check my internet speed, I do it frequently to make sure my ISP is giving me the speed I’m paying for. With the Speedtest extension, all I have to do is just click on the Ookla Speedtest Chrome extension and I can see how fast my download and upload speeds are — without leaving the page I’m on.
If you frequently need or want to check your internet speed, and you use the Chrome browser, then visit this page to get the Ookla Speedtest Chrome browser extension.
Windows 10: Print to PDF
Windows 10
For over two decades, Windows users have had to download 3rd-party software in order to save files as PDF. And today with so many 3rd-party freeware programs being bundled with all manner of PUPs and malware, you’ll be glad to know that if you have Windows 10, you don’t need no stinkin’ 3rd-party software. Just open your document, click on the Print button (or press Ctrl – P ) and choose “Microsoft print to PDF”.
See the image below:
In the screenshot above, note that Microsoft Print to PDF is selected — and please note, because it’s important, that Print to file is also selected. When you click Print (assuming the two items are checked) a Windows explorer window will open giving you a chance to choose where to say your PDF file and to give it a name.
It works well. For our test we choose a simple Notepad file and used Microsoft print to PDF to create a PDF document without using any 3rd-party software. You will, of course, need a 3rd-party program to open it (or use Google Docs to open it). I use Foxit as my PDF reader, I have no idea what EB uses. You can use whatever you like including Adobe PDF Reader.
I called my PDF test file “MyTEST” – I know, it’s very creative right? As you can see by the screen shot below, the Notepad text file was converted to PDF and saved to my desktop. It opens and looks like any other PDF file.
Behold!
Summer
Where I live, summers are not measured by the calendar so much as by holidays. Summer begins with Memorial Day and ends with Labor Day. The mid-point is marked by the Fourth of July. The calendar does not agree, of course.
Summer, according to “calendarians” (is that a word?) begins on or about June 21 and ends on September 22 or 23rd (depending on the year). But, no matter how you measure summer, it’s the shortest season of the year; although if you count days, it’s about the same length as all the other seasons. Still it seems shorter..
And, that’s all that matters, I guess.
Scientifically speaking, the day that summer begins is called the summer solstice. That’s when the sun shines directly over the Tropic of Cancer and marks the time when summer’s direct sunlight reaches its northernmost point. I do realize that those of you who live in the southern hemisphere are experiencing the winter solstice at this time. Lots of pagans used to go wild and get drunk when the winter solstice came – but that was before there were furnaces.
I hope all of you in OZ and NZ behave yourself – you do have furnaces now.
Summer is a time when the days are long, the nights balmy, the breezes warm, and time passes much too quickly. It’s a fact. I don’t care what calendarians say, or what watches say, or what is logical..
Read the rest of this essay here.
If you have upgraded to Windows 10 or you have purchased a new
Windows 10 computer.....
Title bars, Tool bars, Status Bars ***
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Get Your FICO Score Free - Really Free
Discover your
FICO score for free with Discover's CreditScorecard.
Some of the biggest online
businesses are credit monitoring services. Each of the 3 U.S. credit bureaus
offer their own credit monitoring services - for a fee. And most free credit
score sites, like CreditKarma, don't offer FICO scores but something called
VantageScore 3.0. VantageScore is legit and is trying to make inroads into
FICO's domination, but so far, no dice. Almost all major companies who issue
credit use your FICO score as the primary method of determining credit
worthiness.
“Most free credit scores you’ll find online come from
VantageScore,” says Sean McQuay, NerdWallet’s resident credit card expert and a
former strategist at Visa. “Discover is doing consumers a very real service by
offering access to real FICO scores for free.”
Here's how to get your FICO score for free.
Visit
www.CreditScorecard.com and create an account. Keep in mind you'll
have to give them some personal information including your Social Security
number - and you'll be asked to verify your identity. Once you've have created
your account and logged in, you will see your three-digit FICO score, along with
notes about what factors are helping or hurting your FICO score. Discover's
CreditScorecard updates your FICO score every 30 days. You can also download a
copy of it to compare with next month's, last month's, last year's - you get the
idea.
Discover's CreditScorecard also provides a link to
AnnualCreditReport.com so you
can check your full credit report. U.S. federal law allows all consumers in the
USA to receive one free credit report annually from each of the three credit
reporting agencies - Transunion, Experian, and Equifax.
Because of EB's
stinginess, my FICO score fell off the charts. I don't get paid, my bills don't
get paid, and I eat only what EB feeds me - usually cold gruel. Sometimes for a
treat she gives me a grape. Woe is me.
But woe is not you because you
can go to
https://www.creditscorecard.com/, create an account and
get your free FICO score right now.
EB's FICO score is 900 - she has all my money. Who needs a FICO score,
when ya got EB?
The
first place I headed before I started writing this, was the local bar.
The local bar is much different from a status bar. There is no status in
our local bar. It's just an old, dingy, dirty bar, filled with seedy old
men and greasy, long-haired bar flies. But the beer is cold and the
barmaid is hot (EB just slapped me). The Reuben bites are hot and oily.
My local bar is a
cheap thrill for an old washed-up hippie like me.
Don't write me.
I just made up that stuff. If I offended anyone: SORRY!
Anyway....
We're going to make it simple. Almost all programs
come with a title bar and a tool bar. Many come with a status bar.
Browsers have a couple of extra bars called a links bar and an address
bar - sometimes a bookmarks bar and even an extensions bar.
Since
most programs have a title bar and a tool bar, we'll go over those. The
top bar, which usually contains the name of the program is called the
"Title bar". If you right-click on the title bar you'll have more
options. Like restore, minimize, maximize, move, size, and close. Some
of these options will be grayed-out if your program window is maximized.
So to get the maximum number of choices make sure your program window is
not maximized.
The bar right under the title bar is called the
tool bar or menu bar. Almost every program has one. Some, like Outlook
Express and Windows Mail have an additional tool bar under the top tool
bar. When a program does, the top tool bar can be referred to as the
menu bar, but it's still a tool bar regardless. You got that?
Some programs have bar at the very bottom of the program window. If your
program does, that bar is called a status bar. Internet Explorer,
Firefox, Chrome, Safari, Windows Mail, Outlook Express, and Windows Live
Mail all have status bars. It gives you more information about the
program. MS Office programs may also additional toolbars directly above
or below the status bar - to further confuse things.
So now we've
given you enough basics so you should be able to tell a toolbar from a
title bar and both of those from a status bar.
Whew! Now, that
I've finished with toolbars, task bars, menu bars and status bars. Stars
on thars. Too much to get my head around...,I'm heading for the local
bar.
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These products and services are recommended and endorsed by Cloudeight:
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Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here.
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Cloudeight InfoAve Premium - Issue #670
Volume 13 Number 43
August 12, 2016
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