Cloudeight InfoAve Premium Issue #694 Volume 14 Number 15 January 27, 2017 Dear Friends. Thank you very much for subscribing and being a part of our Cloudeight InfoAve Premium family. We appreciate your membership very much! New Winter Pricing! We've redesigned our Cloudeight Direct Computer Care homepage. It's brighter, lighter, and easier to use. But best of all, we're introducing new winter pricing with substantial discounts on some of our Cloudeight Direct Computer Care services. That's right, with our new winter pricing you'll find great deals on all our Cloudeight Direct Computer Care Products: Visit our new Cloudeight Direct Computer Care home page right now. Here are some important links for you: Here are some important links for you:
A comment from Kathleen A comment from Linda A comment from Bob A comment from William A comment from Irene A comment from Carol A comment from Gale New Winter Pricing! We've redesigned our Cloudeight Direct Computer Care homepage. It's brighter, lighter, and easier to use. But best of all, we're introducing new winter pricing with substantial discounts on some of our Cloudeight Direct Computer Care services. That's right, with our new winter pricing you'll find great deals on all our Cloudeight Direct Computer Care Products: Visit our new Cloudeight Direct Computer Care home page right now.! John is a Yahoo mail user and says he's not getting our InfoAve Premium newsletter I am no longer receiving your premium letter, why? Please find out what the problem is. Thanks. Our answer Hi John. Since yahoo had over one billion customers hacked recently, and a few hundred thousand last year, they have put strict mail filters on their system to censor mail their customers get. Unfortunately we have lost over 5000 yahoo subscribers due to yahoo refusing our mail. We recommend you get a free Gmail account as Gmail will not bounce your mail but if anything is in question, it puts it in a spam folder for you to decide and "train". If for some reason you don't want a Gmail account, you can get a free Outlook.com account - Outlook.com also allows you to choose which mail you want to receive and has options as Gmail. Once you are able to get an alterative email address, you find link to rejoin here, as well as read past issues: http://www.thundercloud.net/infoave/new/about/. Jenny says her start menu is gone in Windows 10 It seems this happened right after an update but I can't be sure. Now when I click my start button on my Win 10 computer, I just get a think strip and huge icons all over my desktop. There not really icons, they are huge squares Have you hear of this before? Our answer Hi Jenny. Yes, you are not alone. We have received a lot of emails from people wanting help because their Start menu on Windows 10 seems to have disappeared. Poof! Gone with the Windows. Many times this will happen after an update, so it’s natural for people to think something went wrong and they start menu is gone forever. But not so fast! Not so fast! Have you ever heard of “Tablet Mode”? Tablet Mode on Windows 10 makes Windows 10 look like Windows 8.1. Tablet mode is made for smart phones, and, of course, tablets. So if you’re using a desktop or laptop PC and you switch it to “Table Mode” or it happens accidentally, your Start menu will be gone with the Windows. And frankly Scarlet, you will give a darn! Here’s what Windows 10 looks like in Tablet mode (the tiles on your computer may be larger & wider than mine, mine are all customized) - see the thin menu outlined in red? Look below:
No. Not woe is you. It’s easy to fix, honest.
Just left of the clock (assuming your taskbar is at the bottom, if not you’ll get it) you’ll see an icon that looks like a callout or blurb or a shoutout – whatever. It’s circled in the screen shot above in green and red. See? Click on this icon and you’ll see a menu. The items that are turned on are brighter than the ones that are turned off. (Yes, EB! Like a light bulb. Light bulbs are not very bright when they’re turned off – no go back and sit down, EB!) So if you click the icon (circled above) and you see “Tablet mode” is brighter than some of the tiles, then it’s turned on./p> It's easy to turn Tablet mode off. Just click on it. See how the Tablet mode icon seems dimmer now?
Dim icon = turned off. Bright icon=turned on. See? And when Tablet mode is turned off, your Start menu and your taskbar icons are back in all their glory.
Screen shot above is from an earlier version of Windows10 (my work computer), in Windows 10 anniversary edition, the menu is different, the icons don't have names and the list of programs is on the side, but you get the idea. Sometimes we accidentally turn on Tablet mode without realizing it, and perhaps sometimes after an update it gets turned on by accident. Either way, if your Start menu and taskbar icons have disappeared, do take a minute to make sure Tablet mode is not enabled. Now if you’re using a Windows 10 smart phone or tablet, you should be in Tablet mode. If you’re using a desktop or laptop PC you should not be in Tablet mode unless you are:
Gail says: "Help! Ads are following me!" I was recently searching the internet for something, going to popular websites such as Amazon.com, EBay, Wayfair.com, using my IPad, and the item I was searching for showed up on Facebook on my husband's laptop. After doing another search to find out how this could happen, I learned that it was because of Facebook exchange. This led me to yet a third internet search to learn how to prevent it from happening. I did find out how to change the settings on Facebook and my husband has since done so. Now mind you, I don't have a Facebook account. So far it seems to be working. But I was wondering if you could explain exactly how something that I search for on a completely different device, without having a Facebook account, shows up on my husband's Facebook page on a different computer? Because of that happening, it almost ruined my birthday surprise for him. Thanks for your ongoing help and expertise. Our answer Hi Gail. You're not alone. This is standard practice these days, and while it may be an invasion of your privacy, it's really nothing to get upset about. Internet advertising has become a multi-billion dollar business and because of this ad tracking, etc. is becoming more and more sophisticated. While you may be using different devices to access the Web, your iPad and your husband's laptop are both using the same Wi-Fi connection, both devices may have the same IP address, and both have the same location (latitude & longitude). The best predictors of two devices belonging to the same person or same household are: Location IP address There are some complicated technical articles you can read, such as this one, that explain how all this works. Ads are based on your browsing habits and on things you've clicked on. The data is collected by sites and some times stored by your IP addresses which is determined by the home Wi-Fi connection you're using. So, for example, if you go to Wayfair on your laptop and look for grandfather clocks, you'll start to see ads for grandfather clocks, and probably clocks in general while visiting other pages, including Facebook. These same ads may appear on other devices & PCs connected to your home Wi-Fi network. Facebook is just like any other site, they use browsing data and other data collected about you to target the advertisements they display to you. But as you found out, you can change your Facebook privacy settings to limit this. If you understand the process of ad tracking, it's not really spooky at all. I don't pay attention to it anymore, and EB actually likes it because she'd rather see advertisements for things she's interested in, than for things she is not. She does not want to see ads for Cleveland Indians baseball tickets, but she does want to see ads for computers, shoes, clothing and other things she's interested in. I sure don't want to see ads for deodorant and perfume for ladies, but she might. The next time you want to shop for a surprise present for your hubby, try using your browser's "Private Browsing" feature in Internet Explorer, Edge and Firefox or Incognito mode in Chrome. While these won't hide your identity, they do prevent ad-tracking, and prevent browsing history and cookies from being saved. If you're shopping online for something you don't want tracked, try using private browsing. It's easy to do, it doesn't require any add-ons, extensions or any changes to your browser's default settings. You can access private browsing on demand, only when you need it - like shopping for a Christmas or birthday present. And private browsing is available in all browsers. For private browsing in Edge, Internet Explorer, and Firefox, open the browser, and use the shortcut CTRL+SHIFT+P . In Chrome, the shortcut for Incognito browsing is CTRL+SHIFT+N. This does not make you anonymous but it will help prevent many sites from tracking you from site to site and displaying ads based on previous sites you've visited, previous links you've clicked on, and previous items you've looked at. Above: CNN.com in Chrome Above: CNN.com in Chrome Incognito window Above: Firefox's Private Browsing mode. I hope we have eased your mind a little and given you some ideas you can use the next time you go shopping or a gift for your husband. Terry had his computer reset and needs help My computer has just been infected and "The Computer Guy"" charged me $180.00. to clean and reinstall Windows 10. I now have to reinstall all my other programs and "stuff". What I want is help with purchasing Emsisoft installing it and some assistance with reinstalling "other stuff" and generally putting me on the right track. Please note: I am a senior: Not daft, but not brilliant either, on the computer! I am told by friends that Emsisoft is great. I do have System Mechanic Professional which I like but any suggestions will be helpful. Also, I do receive the Cloudeight Info Ave daily. Can you...Will you help? Thanks, Terry Our answer HI Terry. If you paid someone to do a reset of Windows 10 - $180 seems like a rip-off. While we can understand that some time may be spent in determining a reset was needed, it only takes about two minutes to initiate a Windows 10 reset. So he didn't have to clean any malware or viruses off your computer, since resetting Windows would have wiped your computer and reinstalled Windows. To initiate a Windows 10 Reset, all you have to do is press Windows Key + i to open Settings, click on Update & Security, Recovery, then Reset this PC. Once you're into the Reset window, just click on Get Started. When the Reset options appear, since your computer was infected, you'd want to choose "Remove everything" and start the Reset process. Windows automatically wipes everything, then reinstalls Windows for you. It takes about 30-40 minutes to do this. This sounds like this is what your computer guy did only he charged way too much. While we can install and setup Emsisoft for you 1) you can just purchase Emsisoft with setup and configuration by going to http://thundercloud.net/emsisoft - this service includes a one-year license. Or you may want to consider a Cloudeight Direct Season Ticket. A Season Ticket gives you unlimited Cloudeight Direct Computer Care repair sessions for one full year, and includes Emsisoft installation and set-up. The cost of a Season Ticket is much cheaper than what the computer guy charged you to do a simple diagnostics and reset of your Windows 10 PC. If you're interested in purchasing a Cloudeight Direct Season Ticket, visit http://thundercloud.net/direct/ . Judy asks about Kodi I have a friend who uses a download named Kodi. They watch free movies all the time from it and it has a good selection. When I tried to download it, Emsisoft warned against it and said it was full of malware. My friends have never had any problems. What do you know about this download? Our answer Hi Judy. We did some research and while it appears the Kodi program itself is OK, many Web sites are offering versions of it that are bundles with malware or worse. So, first you have to very careful where you download from. During our research we also discovered that there are many questionable "add-ons" for Kodi, and some that appear to allow users to download media files that are copyright-protected and illegal downloads. To us, we'd advise against it - there's just too many negatives for us to recommend it. We think it is a good thing Emsisoft gave you a warning about it. Charles wants to change his screen rotation Can you explain a simple process to restore the monitor page view to the top to bottom (portrait) I touched somewhere on the touch screen and the image is now lying down with task bar etc. on the left side of monitor. This accidentally happened when I was updating the Emsisoft license keys. Used to happen occasionally in windows XP but no touch screens then. By the time I turn the laptop up to try and read and select the screen the curser is still in default mode which makes it difficult to select which way it moves Our answer Hi Charles. It's called screen rotation - it's a feature of your video card. I don't know what brand of PC you have, but generally you can change the screen orientation by using the CTRL+ALT+ an arrow key. CTRL+ALT+Right Arrow would put your screen back to Landscape mode. CTRL+ALT+Up Arrow would put your screen in Portrait mode. Hope this helps you, Charles.
Cloudeight Direct Computer Care - New Computer Set-up / Check-up If you received or bought a new computer for Christmas, we'll make sure
it set up for best performance, by checking over your startups, removing
or disabling performance-draining factory-install bloatware, and making
sure your new computer is set up correctly right out of the gate!
We'll check to make sure your new computer is set up for optimum performance and install Emsisoft for maximum protection and even include a free 3-month Emsisoft license. Our Cloudeight Direct Computer Care - New Computer Set-up / Check-up is available for limited time for just $25! Don't have a new computer? We can check your setup and optimize your older computer too. Take Control of System
Restore in Windows 10
Increasing the disk space allocated to System Restore increases the number of restore points you’ll have available. We recommend you don’t go crazy here. Don't allocate more than 10% of your hard drive space to System Restore. And keep in mind too, increasing the drive space allocated to System Restore has no immediate affect – you’re not going to see five new restore points appear out of the blue. Over time, you’ll have 4 or 5 (or more) restore points to choose from instead of 1 or 2. More is better to a certain point, but don't go wild! Windows 10 Fast Startup First, if you clean installed Windows 10, bought a new computer with Windows 10 on it, or upgraded from Windows 8x, Fast Startup should be enabled by default. So, you shouldn't have to turn it on. But if you upgraded from Windows 7, Fast Startup may not be turned on, and that's OK we're going to show you how to turn it on. What is Windows 10 Fast Startup? It works like hybrid combination of Windows shut down, sleep mode and its hibernation feature. Fast Restart saves the system state at the time of shutdown to a hibernation file. Using this files, Windows will startup faster. And when your computer is started Windows does not have to reload everything (drivers, system state, operating system) from scratch. It just refreshes your RAM and loads the "System image" from the hibernation file, allows your computer to start much more quickly. Windows Fast Startup works only when you shut down your computer, it does not work when you restart. If you choose "Restart", Windows will perform a full cold Windows shutdown and complete restart of your system. If Fast Restart is enabled, you will have to use a Restart instead of a shutdown to install Windows updates. Check to see if Fast Startup is turned on: It's likely that Windows Fast Startup is already enabled on your PC, however you may want to check and see if it is. If it's not enabled, you can enable it. Here's how: Right-click on the Windows 10 Start button (Or press Windows Key + X ) Click on Power Options. In the Power Options window, click on "Choose what the power option buttons do" on the left-side menu (see screen shot below):
In the next window, you will notice a lot of options at the bottom are "grayed" out so you can't change them. You'll need to click on "Change settings that are currently unavailable" (see below) to be able to change them.
In the next window (see below) you'll find that
those options are no longer grayed out and you can change them. If
you don't see a checkmark next to "Turn on fast startup", tick the box to
select it, then click "Save changes" at the bottom of the window to save
your changes. If you don't see the option to turn on Fast Startup, it means hibernation is not enabled on your PC. So the only shutdown options you'll see are Sleep and Lock. In order to see "Turn on fast startup (recommended)" you'll need to enable hibernation on your computer. The easiest way to do this is: Right-click on the Windows 10 Start button (or
press Windows Key + X) and click on Command Prompt (Admin). At the
prompt The quickest way to enable hibernation is to close the power
settings window and then hit Windows+X and open Command Prompt (Admin). At
the Command Prompt, type the command: And press "Enter".
Make sure you leave the spaces as shown above. You can easily turn off Fast Startup if you find it causes you any problems. How to prevent a Problematic Windows Update
From Reinstalling in Windows 10 In Windows 10, your PC or device is always kept up
to date with the latest features and fixes. This means, for most of us who
use Windows 10 Home, we have no control over installing updates. Windows
Updates are installed automatically, and you have no choice to select
which updates you want or don't want. Now, you're all set until next time Windows updates, and reinstalls the update you just uninstalled. So, you have more to do, if you want to prevent Windows from reinstalling that trouble-causing update. So... If you want to prevent that update from being reinstalled, keep on readying. To prevent the update from being reinstalled, a
troubleshooter is available from Microsoft, that provides a user interface
for hiding and showing Windows Updates for Windows 10. You can obtain and
run the "Show or hide updates" troubleshooter
by downloading it from the Microsoft Download Center: Opening wushowhide.diagcab will launch the
troubleshooter. Then click Next to proceed and follow the instructions
provided by the troubleshooter to hide the problematic driver or update.
Windows will display all pending updates:
You'll see a list of available updates. Select the update or updates that are causing you problems. Windows will not reinstall the items you select. Do You Have 32-bit or 64-bit Windows? If you're not sure if you're running 64-bit or
32-bit Windows, here's a really quick way to find out:
There's always more than one way to do things in
Windows. Here are more ways to find out if you're using 32-bit or 64-bit
Windows. Another way to find it, is to Open Control panel, change the view to "Large icons" and click on "System". Also, if your computer has C: \ Program Files and C: \ Program Files(X86) it's 64-bit; it just has Program Files, it's 32-bit. Anyway, with all these ways, you're sure to find out if you have 32-bit or 64-bit Windows.
How
to Back Up the Windows Registry We try to stress the importance of keeping your computer backed up. It's the only way to protect your precious data and irreplaceable personal files. As most of you know there are dozens of ways your data is at risk. So, we know you're all keeping good backups, right? Today, though, we're going to talk about something we don't harp on.. and that is: Backing up the Windows Registry. You've probably noticed that whenever we feature a tip that that includes editing the registry we always tell you to back up your registry first(or create a restore point). But, we have not shown you how to back up the registry. So, today we're going to show you how easy it is to back up your registry -- and how easy it is to restore your registry from your registry backup if that should ever become necessary. Let's backup your Windows Registry Press the Windows Key + R Type REGEDIT in the run box and press Enter When the Registry Editor opens, make sure "Computer" is highlighted. Now click "File" "Export"
Choose a location to save your backup. HINT: Use a flash drive or an external drive to save your registry backup; saving it to your Windows drive is not a good idea -if Windows goes belly up, so does your backup. Save it with a name like reg-backup29JAN2017 ... a file name that tells you what it is and when it was created, at a glance. If you should ever need to restore your registry using your backup, it's easy. Just locate your registry backup file, right-click on it, and choose Merge. Be careful -only do this when you've made changes to the registry (or some program or malware program did) that caused problems. Message Rules Are Called Filters In Thunderbird Everyone who uses Thunderbird -Windows 7, Windows 8x & Windows 10 If you're a former Windows Mail, Outlook Express or Windows Live Mail user, you might have used "Message rules" to organize your email. In Thunderbird, message rules are called "Filters" You can organize your email using filters and keep everything in order. You can have mail redirected to specified folders based on the message's "From", "Subject" and many other fields. Just remember to create the folders first, then create the "filters".
You can see by the screen shot above, how easy it is to create "filters" (message rules) in Thunderbird. You can organize your mail quickly and easily by using Thunderbird's filters. We can install and set up Thunderbird for you with our Thunderbird Set-up Service.
Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC. Help us keep up the good fight with a small donation.
It's the beginning of a new year, and we really need your support.
We hope you'll
take a few minutes today and help us with a small donation. Help us keep up the good fight with a small donation. We would really appreciate it.
Are You Happy With Windows 10?
Down on the Farm Revisited
NotepadTabs Once in a while, I escape the clutches of EB and venture into the wild where, sometimes, serendipity leads me to a freeware find of such quality and usefulness, I must pontificate about it, and therefore, you must read my pontification. Rarely, my friends, do we feature a freeware pick these day, because, frankly, we've featured most of the good freeware out there, and the new mantra of freeware developers seems to be: "Serve it to them and see if they'll eat it". Kinda of like having a free fish fry and serving rotten fish, I tells ya. So, when we feature a freeware program in this day an age of malware bundles and rotten fish, you know it has to be something that made our eyes bug out in disbelief. We do a lot of text editing. May of the wonderful articles and tips you feast your eyes upon weekly - or daily - were born in a humble text editor like MetaPad or Notepad. It was not until serendipity prevailed this fine day and let me to a text editor, wherein we could edit multiple files and switch back and forth between them simply by using tabs. "Oh, sure", you say, "Tabs! Now there's something new. Ha! TC & EB are just a couple of old humps!" You may think what you want, but we've been around the block and we've never seen a tabbed text editor like our freeware pick this week. To wit, I say, feast your eyes on this:
As you can see (look up!), I am working on several versions of a letter I'm going to send EB. Which one will I send? Only the Shadow knows! By this time in the article, you're either reaching for an ibuprofen, you've closed your browser or email program and headed off for a martini, or you want something profound from the developer his or herself. Unfortunately, to those who long for long, windy, fluff-filled descriptive prose from the developer, we must tell you: Sorry. This developer has little to say. But if you insist, we hereby give you words from the developer:
If you work with text files like we work with text files, of if you're contemplating writing a book, or doing outlines, or just messing around with text, you'll find no better way to work on multiple text files at once, than NotepadTabs. NotepadTabs is not rife with features, but then again neither is notepad. It's not meant to be a word processor, we tells you. But it is a very nice text editor with autosave - and it allows you to work on multiple text files at once - all in one view. If you want a word processor, go use Word or one of it's clones. But you can compose in NotepadTabs and pasted your text in your favorite word processor for final editing and finishing flourishes. This article was composed in NotepadTabs and pasted into an HTML editor for final polishing and publishing. Surely you can find a use for NotepadTabs. You can read more about it and / or download it from the developer's page. There's no button games on his/her page, no malware in program, and it works in Windows 10, though the author only mentions Windows 8, Windows 7, and older version of Windows. But we used it on Windows 10, and it worked great. The program is distributed as a zip file. Unzip
it and if you're using Windows 7, Windows 8, or Windows 10, click on the
Windows installer file called NotepadTabsSetup to install it.
Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC. Help us keep up the good fight with a small donation.
It's the beginning of a new year, and we really need your support.
We hope you'll
take a few minutes today and help us with a small donation. Help us keep up the good fight with a small donation. We would really appreciate it.
Look at your download folder! Yes, folks, we all have download folder, the folder
where we keep all the files we've downloaded from the Web. But, there
comes a time when you need to clean up that download folder... We see tons of exe files in people's download
folder - mostly program set-up files. But here's the rub - once you've
installed the program you don't need the installation set-up file. And if
someday, you ever need to reinstall it the program again, you don't want
to use a version you've been saving for months or years; you can download
the current version from the program's web site. Removing the installation
set-up file does not remove the program you installed. There are only a
couple of good reasons why you may need to hang on to a program's
installation file: 1. You totally dislike the newer versions of the
program and the old program works fine for you 2. The program is no longer available on the web -
or it is no longer available for free. So, this weekend, make it a point to do some early
spring cleaning (or some early fall cleaning if you live south of the
equator), and start deleting all those old set-up files in your download
folder. You don't need them, we tells ya!
These products and services are recommended and endorsed by Cloudeight: Emsisoft Anti-Malware- The best anti-malware you'll find anywhere. Great protection -- both proactive and reactive. Learn more here. Reg Organizer-- A Swiss Army knife of PC tools. Easy for beginners to use -- with advanced features for experienced users too. Learn more here. Cloudeight Direct Computer Care - Computer Repair Service-- And for computer repair, you can't beat our remote repair service. You never have to leave your home, take your computer anywhere or leave it with someone you don't know or trust. We can fix most computer problems and all you have to do is sit back and relax. Learn more here. Thunderbird Email Setup - we'll set up Thunderbird for you - works great with Windows 7, Windows 8 and Windows 10. Get the details here. Windows 10 Customization - Make Windows 10 look and work the way you want it to. Get more info here. Also.. don't forget: We're offering something we think most of you will enjoy. We have a daily tips and tricks summary newsletter that is sent six days a week. It features daily tips, freeware picks, and site picks and interesting computer tips, tricks and more. It's short and sweet - very brief and lightweight. If you'd like to receive or daily tips and tricks newsletter (completely free, of course). You can subscribe here. You can also help us by using our Start Page. We have over 100 free games to our Start Page too - come and play all day. It costs nothing to use our Start Page--and helps us a lot. Your Premium Members' Home Page is located here.
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love to hear from you!
If you have comments, questions,
a tip, trick, a freeware pick, or just want to tell us off for
something,, please visit
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at the bottom of your newsletter. We received
hundreds of questions for possible use in IA news. Please keep in mind
we cannot answer all general computer questions. We choose a few to use
in each week's newsletter, so keep this in mind. If you have a support
question about a service or product we sell,
please
contact us here. We hope you have enjoyed this issue of
InfoAve Premium.
Thanks so much for your support and for being a Premium subscriber.
Have a great weekend! Darcy & TC DISCLAIMER ABOUT THE TIPS
& SOFTWARE RECOMMENDED IN THIS NEWSLETTER-- PLUS OTHER
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