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Issue #752
Volume 15 Number 21
March 9, 2018
Dear Friends,

Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your membership and support very much!

Playing With the Sun

In you live anywhere in the USA other than Hawaii or Arizona, don't forget to set your clocks ahead one hour on Saturday night before you go to bed. Daylight saving time starts Sunday, March 11, 2018, and ends on Sunday, November 4, 2018.

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We Want to Make Sure You Get Our Newsletter

Once again, we are seeing more and more ISPs censoring, blocking and/or deleting emails with substantial content like this newsletter. So, if you suddenly find you are not getting your Cloudeight InfoAve Premium newsletter every Friday, the first thing to do is to check your junk/spam folder. If you find our newsletter there, be sure to mark it as not spam/junk. Also, check your mail filters, and be sure to add to your address book.

Our InfoAve Premium newsletter has been sent every single Friday for over 13 years, and we will continue to send it every Friday. In the meantime, if you miss an issue you can read our most current newsletters on the web here. Please bookmark that page and you'll never miss a single issue of this newsletter. Thank you!

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Cloudeight Direct Season Ticket

Cloudeight Direct Computer Care Season Tickets BUY ONE GET ONE FREE  and MORE! Annual Service Plans On Sale Now!

It’s just like having insurance for your computer. Get unlimited* Cloudeight Direct Computer Care and Repair for one low price. Take advantage of these crazy spring sale prices before they're gone...

Cloudeight Direct Computer Care Spring SaleBUY ONE & GET ONE FREE! Unlimited Computer Care for 2 computers for one year - Just $99!

During our Spring Sale, you can get a Cloudeight Direct Computer Care Season Ticket good for unlimited computer care & repair for 2 computers - in the same household - for one full year for just $99. Buy One and Get One Free!

This is the best deal we've ever offered on our Cloudeight Direct Computer Care Season Tickets for 2 computers. This offer is available for a very limited time only! So don't wait - help us and help yourself too. Our Season Tickets are like inexpensive insurance for your computers.

Get more info and/or get your Season Tickets right now!

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Don't have 2 computers? Here's a Deal for you!

Cloudeight Direct Computer Care Spring SaleBUY ONE & GET AN EXTRA YEAR FREE! Unlimited computer care for one computer for TWO full years - Just $99

For the first time ever, during our Spring Sale, you can get a Cloudeight Direct Computer Care Season Ticket good for unlimited computer care & repair for one computer and we'll give you an extra year free. That's TWO YEARS of Cloudeight Direct Computer Care for just $99 - save over $100 off our regular price for a single Season Ticket.  Buy One and Get a Second Year Free! This offer is available for a very limited time only.

This is the first time we've ever offered a Cloudeight Direct Computer Care Season Ticket good for two full years of computer care and repair. This offer is available for a very limited time only! So don't wait - help us and help yourself too. Our Season Tickets are like inexpensive insurance for your computers.

Get more info and/or get your Season Ticket and get an extra year FREE!

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Subscribe to our Daily Newsletter!
Get computer tips & tricks every night. Our daily newsletter features a computer tip/trick or two every day. We send it out every night around 9 PM Eastern Time (USA). It's short and sweet, easy-to-read, and FREE.  Just visit this page and sign-up. All you have to enter is your email address. Once you confirm your subscription, you'll receive our daily newsletter every day, six days a week. You can unsubscribe at any time.  

Print our Cloudeight Direct Computer Care Flyer!

Print our Cloudeight Direct Computer Care Flyer and spread the word about our Cloudeight Direct Computer Care computer care and repair services. Get our ready-to-print flyer here.
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Here are some important links for you:  
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Cloudeight InfoAve Premium - Reader's Comments 

A comment from Jo
Your site is awesome! I've learned so much over the years; a great deal of which is unavailable elsewhere. Hopefully, you can keep up your top-notch work for years to come ( or for at least as long as you can/want to). One of your grateful Cloudeight boosters, Jo

A comment from Nancy
Just finished a very long session with Darcy. Remarkable patience. Even though this was setting up a new computer, the connection was very uncooperative but Darcy remained unfazed. It was such a treat to sit here and see things set up properly the first time. As one who's done it myself in the past, I can easily say "Never without Darcy" in the future. I'd have been here for hours more setting up Emsisoft, Thunderbird, and Windows. Thank you again Darcy!

A comment from Susan
Hi Darcy - I just loved watching you work this morning on my lap top installing and setting up Ashampoo Backup. You made it all look so effortless but I am sure if I tried this myself I would have ended up with a mess. Thank you for this and the many other times you have worked on my laptop. You two are a hard working pair and I don't know what I would do without you. I enjoy your Friday Cloud 8 News Letter as I learn so much. So, thank you, thank you, thank you. Susan

A comment from Juel
Thank you TC for all your hard work on my computer last Wednesday . You went far beyond what I would have expected time wise, and it is now ticking along beautifully with the little blue circle now doing what it should. So people if something goes wrong with your computer, don't hesitate get on to TC and Darcy and you will know you have the best people you can trust, working on your computer.

A comment from Lesli
Just want to shout out a big thank you to TC for my computer session. It was awesome to watch him fly around and make changes to my computer. Thank you also for setting up Ashampoo and making my computer a whole lot faster as my big name backup was slowly me down considerably. Do not hesitate AT ALL to let these guys optimize your computer. Fun to chat with them also while they are doing their magic. Thanks again, TC! You guys are the best:)

A comment from Gary
Want to thank you both for the work you've done on both of my computers recently. I had TC do one and Darcy do the other and you both did amazing and professional work. This was my first time using your service and I would not hesitate to use it again. I have recommended you to all my friends. Thanks for the great service and the great prices. Gary

A big Cloudeight "Thank you!" to Jo, Nancy, Susan, Juel, Lesli, Gary and everyone who wrote to us last week. We appreciate your kind words and your support very much! EB & TC   Get more information about Cloudeight Direct Computer Care here.

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Mildred doesn't trust LastPass
Is it normal for Lastpass to ask for a lot of personal information? I clicked on a link you offered ( a while back) and was going to download and use that program. However when it wanted several items of information AND my social security number I just deleted all information I had entered and closed Chrome and then shut down my computer. Do they always ask for Social Security and other personal information such as name, address, phone, date of birth, etc.? Because of this I will not use Lastpass. My passwords are safer in my file cabinet with my own crip codes.

Our answer
Hi Mildred. LastPass asks for only your name, email address and master password which it does not have access to. The master password is your key - and without it no one, not even you, can decrypt and/or use your passwords.

The only link we ever give for LastPass is and we only recommend the free version. There is no place on that site that asks you for personal information such as your Social Security number, street address, or phone number.

The only thing we can think of is that you somehow clicked on an advertisement and ended up on a scam/fake site. I assure you is not a scam site nor does it compromise your personal information or ask for any personal information. LastPass is an excellent free password manager that we have used for years.

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Carol can't see pictures anymore in Gmail
(Carol checks her Gmail with Internet Explorer) Suddenly last week, over half of the pictures in my inbox email have the x. It can't be that all the programmers are forgetting to upload the pictures or have wrong links. It's got to be a change made on my computer. I've searched but I can't seem to find the real answer.

Our answer
Hi Carol. This is an easy fix since you are accessing your Gmail account via your browser (Internet Explorer):

So, do this:

Choose to show or not show images:

1. Open Gmail.
2. Look in the top right of the screen, click Settings icon (down arrow next to the gear, see Screenshot #1 below)
3. Click Settings from the drop-down menu
4. Scroll down to the "Images"
5. Select "Always display external images" (see screenshot #2)
6. Look near the bottom of the page and click Save Changes.

Screenshot #1

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Screenshot #2

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Now your images will show instead of the red x's. Hope this helps you, Carol. But, keep in mind you may still occasionally see a red-x is someone linked to an image that is no longer there or didn't include the image correctly.

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June has questions about bootable media
I know how important back-ups can be, so I have backups, restore points, and system images stored on my pc (restore points), on an external hard drive, on DVD's, and flash drives. However, I'm not sure that my PC would boot from one of my DVD drives or from a USB flash drive. I'm not comfortable going into the bios and making changes. What are your suggestions?

Thanks, (love your newsletter), June

Our answer
Hi June. Thank you!

We don't know of any computers that were built in the last 7 or 8 years where the BIOS is not set to boot from DVD/CD. If we remember correctly, even the PC's that were in use in the early 2000's when Windows XP was first introduced had BIOS that were set by default to boot from CD/DVD. In fact, when you put a bootable CD/DVD into the CD/DVD drive then restarted the computer, you would get a (default) black screen that had (in white text) "Press any key to boot from CD or DVD".

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Newer computers may be set to boot from either a bootable CD/DVD or USB flash drive or both. Computers that do not come with optical drives (CD/DVD) have BIOS that is set by default to boot from a bootable USB flash drive.

The keyword in all of the above is "bootable". No matter how your BIOS is set, your computer isn't going to boot from a CD/DVD or USB Flash Drive if they are not made bootable. That (in simple terms) means that the CD, DVD or USB drive contains boot sector.

The BIOS boot order in your computer's BIOS settings is relatively easy to navigate. Let's use an example. Let say your BIOS boot order is set as below:

1. USB Flash Drive
2. CD or DVD
3. Hard drive

The computer will look for a bootable flash drive first, then for a bootable disk, and then if it does not find a bootable flash drive or disk, it will proceed to boot from the hard drive.

And finally, if you're using Windows 10 you have several ways you can boot your computer in case of boot problems without a bootable disk or USB flash drive. One of these is the Advanced Boot Menu. The Advanced Boot Menu which should automatically appear if your computer fails to start 3 times in a row. The Advanced Start Menu has troubleshooting options you can use, including startup repair. You can also access the Advanced start menu by restarting your computer while holding down the Shift key. See our article about the Windows 10 Advanced Start Menu (advanced boot option) here..

Another thing we recommend is that you keep a Windows 10 installation disk handy. It's bootable and all the Windows 10 repair options can be accessed from it. You can use the Windows 10 installation disk to find out if your computer has its BIOS set to (at least) boot from a DVD or CD. A Windows 10 installation disk is bootable, so insert it in your CD/DVD drive, turn off your PC. Wait a few minutes, turn it back on. If you see "Press any key to boot from DVD/CD ..." then you know your computer is set to boot from a bootable disk.

You can read more about making a Windows 10 installation DVD here. It's a great idea to make a Windows 10 installation disk - just in case - and keep it handy.

Please let us know if this information helps you.

June wrote back: "Thanks so much for the info. Made another bootable flash drive, a well as DVD. will try them out."

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Stanley wants a freeware replacement for PhraseExpress

Hi , some time ago ( I think it may be 7 years) you suggested "Phrase Express " as a recommended free clipboard manager for Windows 7. Unfortunately it is no longer free. Can you come up with one of your great suggestions for a similar program for today's world . Thanks, Stanley

Our answer
Hi Stanley. The best freeware replacement for PhraseExpress is... PhraseExpress.

PhraseExpress still offers a freeware version to home users who don't use PhraseExpress for professional use. When you download PhraseExpress you can try the Pro version free for 30 days. If you are using it for home/personal use, after 30-days some of the professional features will stop working, but all the features most home users need will continue working.

I downloaded it this morning to test and make sure ... and the "About" screen says that after trial expires Phrase Express it automatically switches to freeware mode.

Here's the info from PhraseExpress:
We give away the PhraseExpress productivity boost free-of-charge to personal users (definition).

PhraseExpress is a major application and a dedicated team of professional developers is working hard for more than 16 years to make it what you find today.

The development is financed by the user group who benefits most - Professional users.

PhraseExpress actually tells how much it can save for you:

Time savings

A text that may require you 30 seconds to type is pasted within a second by PhraseExpress.

PhraseExpress easily pays off itself within a week. You just cannot afford not to use it.

Our freeware offering

All users can try all features of all PhraseExpress editions for Windows free-of-charge.

If using features reserved for one of the commercial editions, or if PhraseExpress is used in professional environments, license reminders are shown after 30 days. The trial period allows you to explore all features before making a purchase decision.

No license reminders are shown if you discontinue using paid features or if you purchase a license.

What is considered "professional use"?

We consider professional use in following cases:

Use during any full or part-time activities which generates any financial benefit (salary, wages, commission, revenue, etc.). Of course, PhraseExpress or we cannot not (sic) verify it and we depend on your fairness.

Use in a client-/server environment with a PhraseExpress or SQL server, on a Windows Server OS or with a domain controller.

Use of phrase files from different user accounts or sharing phrase files with other PhraseExpress installations.

Professional users must purchase a license after the 30 days trial period.
Here's the download page - note that the info about it converting to the freeware version (for home users) after the trial period is on the download page as well.

I hope this helps you and provides you all the information you needed.

Stanley wrote back: "Wow! I really appreciate your time and effort you have put into giving me such a comprehensive answer. Your help is much appreciated. Stanley"

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Ted has multiple WordPad files he wants to merge into one PDF file
Not sure if you can help me, I have multiple WordPad files and would like to merge them into one PDF file. Is this possible? As always thanks for your help. Ted

Our answer
Hi Ted. There is no way that we know of to merge WordPad files, but you can copy and paste the contents of each of your WordPad files into one WordPad file and then save that file as a PDF file.

Windows 10 makes it very easy to save almost any kind of file as a PDF file in Windows 10. We've written quite extensively on how to create PDF files in Windows 10 without downloading or installing any 3rd-party software. This Cloudeight article covers it all.

We hope this helps you, Ted.

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Sandy has Emsisoft and has some questions
How can you tell if you have the upgrade to Emsisoft? And also, As long as I have Emsisoft, do I still need Malwarebytes/anti-malware? As the others have said, thank you for your concern for us, most of us are seniors and fully trust you.

Our answer
Hi Sandy, thank you!

If you have Emsisoft you don't need Malwarebytes. Emsisoft detects all the malware that Malwarebytes detects and then some.

Emsisoft automatically updates, but you can always check to see if you have the latest version by opening Emsisoft and looking under "Updates" - it will tell you if the software is up-to-date. If it says it's up-to-date, then you have the latest version. If you want to see the version number, that's easy to do too. Just look under "License" and you'll see the version number you're using.

Here's a screenshot to guide you:

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We hope this answers your questions, Sandy. Thanks for your nice comments.

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Jean's computer is groaning and she wants to know why
My computer groans occasionally. What is the most common cause? My computer is a little over 4 years old. I was going to put thunderbird on it but am wondering if it is worth it and if perhaps I should get a new computer with Win 10. Thanks in advance for your reply.

Our answer
Hi Jean. We are not sure what you mean by "groans", but we'll give you some things it could be. And it could be any one of several things:

1. A noisy or malfunctioning cooling fan. You can open the case and check the fans. If they have dust or lint on them, shut off your PC and clean them.
2. Overheating causing the fans inside the case to run constantly. Make sure all the air vents on your computer are clean and free of lint or dust.
3. Not enough physical RAM causing Windows to create RAM from free hard drive space. When Windows needs more RAM and you don't have enough physical RAM installed it will make "virtual" memory from the hard drive. This causes the hard drive to spin up - sometimes making a soft whirring or groaning sound.
4. Hard drive failing (not likely - a failing hard drive makes a clunking sound - not a groaning sound).

Without actually physically looking at your PC it's really hard to make a guess.

Four years is not an old computer, but it's aging. Other than a failing hard drive (which we don't really think it is), there is nothing to suggest your computer is going to stop working anytime soon.

We try to replace our computers every 2 to 3 years - but we use them for our business. We suggest most people should plan on replacing a computer every 5 or 6 years - that's just a general estimate. Luckily, for anyone needing to replace a computer, computer prices are currently at all-time lows. You can get a decent new Windows 10 computer with 8GB of RAM, 15" screen, decent graphics, and processor for under $400. A few years ago, that same computer would have cost over $500.

We hope this helps you!

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Cloudeight Direct Season Ticket

Cloudeight Direct Computer Care Season Tickets BUY ONE GET ONE FREE  and MORE! Annual Service Plans On Sale Now!

It’s just like having insurance for your computer. Get unlimited* Cloudeight Direct Computer Care and Repair for one low price. Take advantage of these crazy spring sale prices before they're gone...

Cloudeight Direct Computer Care Spring SaleBUY ONE & GET ONE FREE! Unlimited Computer Care for 2 computers for one year - Just $99!

During our Spring Sale, you can get a Cloudeight Direct Computer Care Season Ticket good for unlimited computer care & repair for 2 computers - in the same household - for one full year for just $99. Buy One and Get One Free!

This is the best deal we've ever offered on our Cloudeight Direct Computer Care Season Tickets for 2 computers. This offer is available for a very limited time only! So don't wait - help us and help yourself too. Our Season Tickets are like inexpensive insurance for your computers.

Get more info and/or get your Season Tickets right now!

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Don't have 2 computers? Here's a Deal for you!

Cloudeight Direct Computer Care Spring SaleBUY ONE & GET AN EXTRA YEAR FREE! Unlimited computer care for one computer for TWO full years - Just $99

For the first time ever, during our Spring Sale, you can get a Cloudeight Direct Computer Care Season Ticket good for unlimited computer care & repair for one computer and we'll give you an extra year free. That's TWO YEARS of Cloudeight Direct Computer Care for just $99 - save over $100 off our regular price for a single Season Ticket.  Buy One and Get a Second Year Free! This offer is available for a very limited time only.

This is the first time we've ever offered a Cloudeight Direct Computer Care Season Ticket good for two full years of computer care and repair. This offer is available for a very limited time only! So don't wait - help us and help yourself too. Our Season Tickets are like inexpensive insurance for your computers.

Get more info and/or get your Season Ticket and get an extra year FREE!

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Cloudeight InfoAve Premium -Tips & Tricks

Windows 10 Spring Creators Update - Coming Soon!
Windows 10

Is Microsoft running out of names or are they fixated on the word “Creators”?  Whatever the reason is, the next Windows 10 version update (version 1803) looks like it will be called “Spring Creators Update” and will be released sometime next month (April 2018).

Windows 10 Spring Creators update will bring as many (or more) new “improvements" and features to Windows 10 as Windows 10 Creators Update brought with it when it as released in April 2017.

We list some of the new features here, but one the most anticipated new features is Timeline..

Windows 10 Spring Creators Update’s Timeline Feature (Microsoft’s words):

Timeline introduces a new way to resume past activities you started on this PC, other Windows PCs, and iOS/Android devices. Timeline enhances Task View, allowing you to switch between currently running apps and past activities.

The default view of Timeline shows snapshots of the most relevant activities from earlier in the day or a specific past date. A new annotated scrollbar makes it easy to get back to past activities.

It pulls in all your activities across your devices up to 30 days and allows you to pick up exactly where you left off in any app that supports it. It stores browser history, opened documents, locations visited in the Maps app, articles read in the News app, and more.

It syncs across all your devices, meaning you can resume what you were doing on one computer on all your other computers logged into the same Microsoft Account. It lives in the Task View area and is one of the more helpful features being implemented into Windows, especially if you have multiple Windows 10 devices.

Cloudeight Windows 10 Spring Creators Update

Above: Timeline settings

Other new features in Windows 10 Spring Creators Update include:

Font Settings and Fonts in the Microsoft Store

Fonts are moving from Control Panel to Settings. You’ll also be able to get new fonts from the Microsoft store . Control Panel’s font settings have not been able to show off newer font capabilities, such as color fonts or variable fonts. Microsoft thought Windows users needed a refresh. Actually, Microsoft seems bent on getting rid of the Control Panel and in Windows 10 Spring Creators Update they continue to move things out of Control Panel and into settings.

Cloud Clipboard

In Microsoft’s continuing attempts to make it easier to work and share across different devices they’ve come up with Cloud Clipboard. Cloud Clipboard allows users to copy images, text, documents, links, etc. between Windows 10 PCs and Android and Apple Phones.  In one early version, Windows Key + V brings up the Cloud Clipboard.

A new look

Windows 10 Spring Creators Update will reveal the “Reveal effect”. In this new version of Windows, the apps on your start menu will glow and borders will be highlighted when the cursor moves over them. The Reveal effect will be used on other features like the Calendar fly-out.

Cloudeight InfoAve Microsoft's Reveal effect Windows 10 Spring Creators

Above: The “Reveal effect” on apps menu.

Control Startups and Sounds from Settings

The Settings app in Windows 10 Spring Creators Update features a new page to turn on and off apps that load at startup, Sounds will also be moved from Control Panel to Settings.

Start Menu

In Windows 10 Spring Creators Update, you’ll be able to access settings for a particular app by right-clicking on its live tile.

Microsoft Edge improvements

Mute Tabs in Microsoft Edge

In other browsers, like Chrome and Firefox users have been able to mute tabs for quite some time. Microsoft Edge catches up.  In Spring Creators Update Microsoft Edge will get the mute tab feature.

Clutter-free Printing

Microsoft Edge will have a new feature that will allow you to print web pages more cleanly without ads and other clutter. Microsoft Edge in Spring Creators Update will offer you the option to enable the “Clutter-free printing” option in the print dialog – you can choose to print only the web page content you want. This option will be available for certain kinds of web pages.

More to come…

There are probably even more feature updates and operating system changes coming to Windows 10 "Spring Creators Update". We’ll keep you updated as we get closer to the release date.

All features shown above seem almost certain to be included in Windows 10’s next version update. But we do have to mention that until Windows 10 Spring Creators Update is released, everything – including its name – is subject to change without notice. We will keep you updated.
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Check Your Router to Make Sure It’s Hacker-free

Windows 7, Windows 8.1, Windows 10 (all versions) and using Wi-Fi

You’re doing everything right – using good security software,  a strong Wi-Fi network password so you’re safe, right. Well, probably. Hackers are nothing if not innovative and they can break into a router using what’s known as DNS-hijacking.  And if your router is compromised, so are all the devices connected by it. And let’s be honest – the chances that your router has been compromised are really quite slim.  But, since it takes only a few seconds to make sure, we’re going to provide you with a link to a web site where you can check your router to be sure it hasn’t been hijacked.

Before we do that, again we want to make sure you understand that it is very unlikely your router has been compromised  – our motto is always to present things in an honest, non-scary way. We don’t like tech sites that scare people in order to get viewers/readers.

So take a few seconds and make sure your router is clean and uncompromised; we’re pretty sure you’ll find that it is.

Check your router by going this site. Click the “Check your router” button.

Cloudeight Internet

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Names You Can't Use For Files and Folders in Windows
Windows 7, Windows 8.1, Windows 10

Today, I was working on a tip about the Windows Control Panel and I took a screenshot. We have done a lot of tips about Control Panel and I had used about every variation of the name Control Panel I could think of to name screenshots. Today, I decided to name the two new Control Panel screenshots con and con1. But what to my bloodshot eyes should appear when I tried to name a file con.png?


Cloudeight InfoAve Windows Tips & Tricks

 So - no con do, EB!

Maybe somewhere in my long ago, I knew there were system reserved names that you could not use to name a file or folder, but I sure don't remember it. This came as a surprise to me - and I've been using Windows for twenty-some years.  Just goes to show you that no matter how much you think you know, there's always more to learn.  I learned this like we learn a lot of things, by doing and trying things. That's the best way to learn.

This is just a fun tip. If you have an inquiring mind, you just may want to know that in Windows these are the names that are reserved for Windows use only- so you can't use any of the following names to name a file or folder in Windows:

com1, com2, com3, com4, com5, com6, com7, com8, com9
lpt1, lpt2, lpt3, lpt4, lpt5, lpt6, lpt7, lpt8, lpt9

None of these names are case sensitive, so you can't get around using the names by using all capital letters... CON is the same as con in Windows. You can substitute a zero for the letter "o" and use the names c0n, c0m1, c0m2, c0m3 ... you get the picture!

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How to Sort Bookmarks in Chrome and Firefox
Anyone using Chrome or Firefox on Windows 7, Windows 8.1 or Windows 10 (any version)

One question that we are frequently asked is how to sort bookmarks alphabetically in Chrome and Firefox. We’re happy to tell you that it is quick and easy to do both browsers. So here's how you do it:


Open Chrome, click CTRL+ SHIFT + O (not zero) and Chrome’s Bookmark manager will open, Now click on the 3 horizontal dots icon on the far right edge (see the screenshot below).

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From the drop-down menu that appears, click on “Sort by name” to put your Chrome bookmarks in alphabetical order.

Cloudeight InfoAve Chrome Tips

Your bookmarks will be instantly sorted by name. You will get a confirmation and a chance to undo it. See the image below:

Cloudeight InfoAve Chrome Tips

If you have more than one folder in your main Chrome bookmarks folder:

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If you created your own folders in Chrome bookmarks, you will need to open your main Bookmarks folder ( CTRL+SHIFT+O (letter O not number zero). Highlight the folder you want to sort (it will be in the folder list on the left) you want to sort and click the menu icon (3 vertical dots) and click “Sort by name” Do this for each folder. However, if you have sub-folders in a folder each one of those has to be done individually if you want all files in each sub-folder sorted by name. Sorting the parent folder sorts the contents of the parent folder by name. it does not sort the contents of each sub-folder by name. You will have to do each of those individually too.


Open Firefox bookmarks manager by using the shortcut CTRL+SHIFT+B. Then click on “Views” on the menu at the top of the window. Then choose “Sort” and “Sort by Name”.  That’s all there is to it. Note that Firefox gives you many different sort options including A to Z and Z to A.

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Show Control Panel and Recycle Bin in File Explorer on Windows 10
Windows 10 (all versions)

Quick & easy tips are the tips we all like best — they are easy to do and useful too. This tip works in all versions of Windows 10.

If you would like Control Panel and Recycle Bin to show on the Navigation pane in File Explorer, it’s easy to do. Just to clarify terminology, the Navigation pane appears on the left-hand side of File Explorer. It’s a menu that allows you to choose between items such as This PC, Quick Access, and more.

Here’s how easy it is to change File Explorer so it lists Control Panel and Recycle Bin in the Navigation pane of File Explorer:

#1. At the top of File Explorer and click “View” at the top.

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#2. Click the down arrow next to Navigation pane, and check “Show all folders” and you’ll see Control Panel and Recycle Bin in File Explorer in the Navigation pane.


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You can empty the Recycle Bin from here or access all Control Panel items – right from File Explorer.

Cloudeight Internet

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Want more computer tips & tricks?

How to Find the Default User Name and Password Of Almost Any Router

65 Windows 10 Run Commands

We have thousands of Windows tips, tricks and more on our InfoAve web site.  Come see for yourself
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2018 Donation Drive


Make a small donation and help us help you!

Our annual spring donation drive is underway. If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.

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Cloudeight InfoAve Premium -Tips & Tricks

Our Favorite Download Sites

When it comes to keeping you safe, steering you away from download sites that thrive on tricking you into download parasitical download bundles (are you reading this CNet - and, how about you, Softonics?). Installing software bundles teaming with adware, browser hijackers, backdoors, search engine hijackers, and even worse, is a really good way to not only harm your computer - but a good way to toss away your privacy - and maybe even sanity. These download bundles contain other software - we call them parasites - that try to trick you into clicking "Yes" or "OK" thus  giving them permission to install their garbage on your PC. It's bad enough playing whack-a-mole with download buttons and links, but it's really bad if you keep clicking next > next > next when you install software and don't read the dialogs as they pass by.

One of the best things we can do to keep you safe is to keep you away from download sites that prey upon your trusting nature and count on you being in hurry when you download and install software. So today, we're going to tell you about the only two major download sites we trust.

We download a lot of software - particularly freeware. We have to. We’re always testing new software trying to find good software to recommend to you.

But these days downloading software, especially freeware, is a bit like playing Russian roulette. There are so many software download installers that try to sneak unwanted 3rd-party junkware and worse by unsuspecting users, that you must be constantly vigilant when you install any software you’ve downloaded – particularly freeware.

But it’s not enough to be vigilant when you install software that you’ve downloaded, you have to be extra careful where you download it from. Unfortunately, the world’s most popular download site (CNet's ) has decided to make even more of a crap shoot out of downloading by taking clean freeware and bundling it in its own installer. And the worst download site in the world, Softonics doubles down on CNet's game with even worst bundles of garbage (see our article about Softonics here).

So, if you like to download software we’re going to tell you the two sites from which we generally download – after we make a simple suggestion. Whenever possible, we always try to download from the software developer’s site - the program's homepage, so-to-speak. That does not guarantee that we (or you) will always get clean software, but it does give us a better chance than downloading from sites who care more about getting their garbage installed on your computer and making money than they care about you or integrity and/or clean downloads. But no matter where you download, take our advice – and always be careful – even developers who offer clean software sometimes love to play Whack-a-Mole with the download links.

Here they are – in order – our two favorite software download sites:


Our favorite download site – by far – is SnapFiles. The site’s developer has been around as long as we have – that’s a long time! –  and we’ve come to trust his reviews and his site.  On SnapFiles programs that that may try to install 3rd-party software  are noted  so you can be watchful when you install. They have a section dedicated to freeware and one dedicated to trialware. If you're looking for freeware, be sure to browse only in the freeware section on SnapFiles.

Here’s some info from the site owner:

What makes us different from other download sites?

  • We download and test EVERY program before listing it.
  • We create the screenshots.
  • If it’s not working for us, it will not be listed.
  • If it appears to be a waste of your time, we won’t list it…

If we have any doubts as to the integrity of the software and/or author, we will not list it.
Unlike most other software download sites, we actually download, install and review every single program before it is listed on the site. We use our years of experience to bring you the products that appear reliable and worth your time. If it’s not working for us, we won’t list it. If it appears to be a waste of your time, we won’t list it…

Adware & Bundle Policy
All products you find at are carefully selected and constantly monitored.
Please refer to our Adware policy for additional details.

If you are looking for a trustworthy download site where the reviews are accurate and where software bundles are clearly identified, you’ll want to make a trip to SnapFiles and take a look around - they have a great selection of freeware.


Another download site we use occasionally is MajorGeeks. And while we don’t use MajorGeeks nearly as much as SnapFiles, it’s still a good download site and worthy of mention here. MajorGeeks does not do as good of a job of notifying users when applications contain bundled software, but the download links are easy to find and the reviews are generally trustworthy.

Here’s some information from the owners of MajorGeeks:

MajorGeeks is a small, home-based software download site where all the software is handpicked and tested by just two people. We lean heavily towards freeware, but we gladly post high-quality shareware. We do not automate anything, and we reject 95% of submissions. While most websites brag about having hundreds of thousands of software titles to download, we brag about having fewer than 10,000. The intention is to give you a place to go where you can find the top 1% of software, and we try only to add software that we consider to be four stars or better. We have no employees, no offices, and no social life. We live for this stuff and hope you appreciate the difference.

How we test for software:

1: We Google it and look into the software and company reputation. Sometimes we can eliminate a program right here.

2: If it passes step 1 then we need to scan it with multiple virus scanners using VirusTotal, for example.

3: Last is the most important and unique step at MajorGeeks for software we’re comfortable listing. We use VMWare Workstation to test the software safely. We want to see if it does what it promises, is fairly priced if shareware and is worthy of a 4 star or better rating. If we have time we write a mini review with our thoughts and post that first under MajorGeek says. We will also grab screenshots at this point if needed.

Here is a video explaining it better.

If you need further assistance, please visit our Boot Camp for how to use te (sic) website, check out our must have free downloads list or for personal help, stop by our Support Forum and ask for help. We believe you will find our forums friendly to newcomers.

The Software Awards Scam is a classic example that still applies today. A lot of those big websites will do whatever they have to do to get traffic from authors. We have even seen sites offer to remove negative reviews for authors to trade for traffic. Can you imagine? Please, be careful who you trust.

If you’re looking for a decent and trustworthy download site, give MajorGeeks a try.
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Cloudeight InfoAve Premium - Essays, Rants, etc.

Spring Forward: Playing With Time

Well. here it is again. The weekend of the time change

Just last year I learned that calling daylight saving time, “Daylight Savings Time”, with an S, is horribly stupid and incorrect. They say it makes me look like an idiot to everyone who knows better; it’s correctly called daylight saving time. So for decades, I’ve been considered stupid for calling it daylight savings time. Who cares? Obviously, I do, since I wrote this.

Now, this year, once again I’ve been educated by those who know. Yes indeed. I just learned that it’s not Daylight Saving Time, it’s daylight saving time – no uppercase letters. At least that’s what the Associated Press stylebook says.

Who in the heck ever consults the Associated Press stylebook? You wouldn’t really do that, would you? It costs over $20 just to get the online edition. Now I’m sure many of you reading this would be glad to send me a free online subscription to the AP stylebook thinking it would improve my writing, but you know better.

Look here: “Daylight Savings Time is a misspelling, but more common than the correct term. Setting our clocks 1 hour forward in the spring is often referred to as “Daylight Savings Time” even though “Daylight Saving Time” is the correct spelling…” [From ]

But you see, you can’t believe anyone about anything anymore..because that article is wrong. And how do I know this? Well, because the aforementioned AP stylebook says it's correctly spelled “daylight saving time”. And if you’re puffed-up enough to think you set the style for all writers, then I guess you better be right.

But me? I’m not puffed up – at least not with knowledge. But I am tired of being corrected, I tells ya. So, not wanting to look like an idiot or a fool any more than I usually do, I’ve called this piece “Spring Forward: Playing With Time” – the uppercase being correct because… I said so.

It’s my stylebook that counts here!

And if you’re thinking I’m going to remind you to set your clocks ahead an hour, I’m not...

Read the rest of this essay here.

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Cloudeight InfoAve Premium - Back to Basics

What is the cloud...really?

The Cloud... the cloud... the cloud. The Microsoft Cloud... the Amazon Cloud...what the heck is the Cloud really?

EB says the simple way to explain the cloud is to say its like having an external hard drive to store information from your computer.. but you are using an external hard drive owned by someone else, like Microsoft.  However...

Have you ever seen "The Wizard of Oz"? Well if you have, then you know what The Cloud is. It's that dark, sinister, twisting column of caliginous gases and detritus stuff. Or have ever lain down in the grass on a warm spring day and looked up and imagined dragons and horses and castles floating by in The Clouds - then you know what The Cloud is and what The Clouds are. But unfortunately, the cloud we are talking about is not so ephemeral or delicate...nope it's mostly hard stuff like EB's head or the cider in EB's fridge.

The cloud used be called "The World Wide Web", and then more commonly referred to as the Internet. And whether you call it the World Wide Web or the internet or even the (and I hate this term) the interwebs, you are talking about a bunch of interconnected computers called servers. And despite the euphemistic, light, airy, feathery, soft and fluffy sounding name, the cloud is no more than a web server, or a whole bunch of servers in a data center. That's all the cloud is. Or as EB likes to say, the cloud is a big external hard drive owned by someone else where you can store your data free -- or for a fee.

It's just typical cool-speak to make you think it's something new. But it's not. The Microsoft Cloud is just like anyone's else's cloud, just a bunch of Web servers, interconnected and storing your precious files (OneDrive) or a company paying big bucks to store data in the cloud. Of course, those who run the servers back up everything a whole bunch of times because the last thing the cloud needs it to lose someone's precious love letters or pictures, or almost as bad, some company's entire payroll

There is no question that the cloud has its place. With more and more folks using more than one device to access the internet, it's nice to be able to easily access the same data from each of those devices.

But the cloud is definitely a euphemism because a web server -- or a collection of interconnected servers -- looks nothing like a cloud. Trust me. Look at your computer, does it look like a cloud? If so, please send us a picture!

I guess euphemisms are nothing new are they EB? How about the word "tinkle"?
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We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.
Have a great weekend!
Darcy & TC
Cloudeight InfoAve Premium - Issue #752
Volume 15 Number 21
March 9, 2018
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