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Cloudeight InfoAve Premium Issue #815 Volume 16 Number 31 May 24, 2019 Dear Friends, Welcome to Cloudeight InfoAve Premium issue #815. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Have a Safe & Happy Memorial Day Weekend This weekend is Memorial Day Weekend in the USA, and as is our custom on major holiday weekends, today's InfoAve Premium is a review edition. Publishing a review edition gives us time to spend with our families and friends plus it gives us a chance to feature some of our best articles, questions and answers and other content from previous issues of InfoAve Premium. We hope you enjoy this issue of Cloudeight InfoAve Premium. This Memorial Day Weekend take some time to remember the brave men and women who paid the ultimate price for our freedom. And take some time to spend with those you love and enjoy your holiday weekend! Save Big This Memorial Day Weekend With These Special Offers!Get a FREE Cloudeight Direct Computer Repair Key when you buy one at our regular low price! That's right, we'll give you a free Cloudeight Direct Computer Care Key when you purchase one this weekend. Offer is good through Memorial Day! Our repair keys never expire! They're good until you use them. Buy them on sale, keep them until you need them. Get more information and/or get your FREE Cloudeight Direct Computer Care Key now! Offer good through Memorial Day May 27, 2019, only. Save 20% off a Cloudeight Direct Senior Pass This Memorial Day Weekend! Here is an exclusive money-saving offer for our friends 60 and older. Save $20 this weekend on our Cloudeight Direct Senior Pass. You'll get one full year of computer help & support and unlimited repairs for one low price. And for this weekend only you can save an extra $20... but only through Memorial Day - May 27, 2019 Get all the details and/or buy your Cloudeight Direct Senior Pass for only $79 this weekend here. SeniorPass Memorial Day offer good through May 27, 2019, only.
A comment from Dick
A comment from Bill That's right, we'll give you a free Cloudeight Direct Computer Care Key when you purchase one this weekend. Offer is good through Memorial Day! Our repair keys never expire! They're good until you use them. Buy them on sale, keep them until you need them. Get more information and/or get your FREE Cloudeight Direct Computer Care Key now!
Mark is using Windows 10 and wants to put My Computer and Recycle Bin on his desktop Hi folks. I am using Windows 10. Can you tell me how to put Recycle Bin and My Computer on my desktop? Our answer Hi Mark. Just type word "themes" (no quotes) in the taskbar search (Cortana). If you have hidden taskbar search / Cortana, just press Windows Key + S to open a search. When you see Themes & related settings appear in the search results, click it. When Themes and related settings opens, look on the upper-right side. You'll see this: Under Related Settings click on Desktop icons settings and you'll see this: Tick the boxes next to Recycle Bin and Computer to put them on your desktop. Also, you can see from the screenshot above that you can also add Control Panel, Network, and more on your desktop if you like. Note: When you tick "Computer" in Desktop icon settings, you'll see the icon it creates on your desktop is called "This PC". It's basically the same as My Computer used to be. If you'd really rather it be called "Computer" or "My Computer", just right-click on it and change its name to whatever you like. We hope this helps you. Myra needs to stop using Internet Explorer and wants to know what we recommend Hi TC & Eightball. I need to change my browser from Internet Explorer for my AT&T Yahoo mail. They are suggesting Firefox or Chrome. I already have Chrome, but I want a different browser for this email address. Is Firefox a good choice? Thanks for all your good work. Have a good day. Myra Our answer Hi Myra. Thank you! Firefox is a good browser and many people use it. It's one of the secondary browsers on both of my laptops. Another option you can try is Edge. Since you have Windows 10, Microsoft Edge is already installed, so you might want to give it a try. Edge is the browser that will eventually replace IE when Windows 7 is no longer supported starting in January 2020. There are other browsers too. Here are just a few of them (with links to their download pages) that I am familiar with: Pale Moon (a Firefox-based browser) Vivaldi (a Chrome-based browser) Opera And of course, Firefox And don't forget, Microsoft Edge comes pre-installed on your Windows 10 computer. To try Edge, just type Edge into Taskbar search or find it on the Start menu under "Microsoft Edge". Both of us have several browsers installed; in fact, I have all of the above installed on my computer. You might want to try a couple of different ones to find one you like. You can uninstall most browsers you install easily - and there is no limit on how many browsers you can install. Only one can be the default though. We hope this helps you make a good choice. Dan can't get Windows checkbox feature working on Windows 10 I am a recent convert from Windows 7. For the most part, I like Windows 10. But one feature of Windows 7 I loved but now can't find on Windows 10 is the item checkbox feature. Did Microsoft do away with item checkboxes in Windows 10? Our answer Hi Dan. Good news! Item checkbox feature is alive and well on Windows 10. In fact, it works just like it did on Windows 7. Here is how to enable item checkboxes in all versions of Windows 10: Press the Windows Key + E key to open File Explorer. Then click on "View" at the top. Now, tick the box next to "Item check boxes" (see below), then close File Explorer. Here's a closer view: Now item checkboxes will work, just as they did in Windows 7. Steve wants to know about PC Matic Our answer As for why the other newsletter is pushing PC Matic, we don't know. We can assume money is the motivator as PC Matic offers 50% sales commissions. So, it's easy to see why some people who are motivated purely by money might be tempted to sell and promote PC Matic. PC Matic protects your computer using "whitelists" - everything that is
not whitelisted is blocked. This puts the burden on the user to know which
items to whitelist and which to block. This, in our opinion, confuses the
average user who won't always know what is safe to whitelist. PC Magazine
says "...Whitelist-based antivirus also blocks valid
programs. Many false positives in independent lab tests. Few results from
testing labs. Full malware scan missed most samples..." We hope this answers your question, Steve. As for us, we'll keep on recommending what we use on our own computers, and what we think is the best security software available...Emsisoft. Jim no longer gets a save or cancel dialog when closing files I cannot close when I make changes to files. Normally when I change a file and close it out I would have save, discard or cancel. I have nothing on it except an X but the rest is blank. I presently have 6 files open that I want to save the changes. Jim Our answer Hi Jim. Try this: Shut down your computer completely (turn it off). Wait 5 minutes and then restart it. See if this fixes the problem. I'm betting things will be back to normal. But if not... see this page and follow the instructions on it and Run SFC and DISM and then restart your computer. Let us know if this helps you. ----- Jim wrote back: "Thanks, rebooting solved the problem. I figured it would as I am not a novice at computing. I didn't want to reboot, as I knew that I would have to redo the changes that I had made. In the days of XP, I sent tips to around 35 people and a lot of the tips came from Info Avenue. In the future, I plan to give a generous gift to you... Thanks again. Jim" John has a question about Windows 10 user accounts I have just added my wife to allow her to sign in as a separate user on my Windows 10 computer. She now shows as "Can sign in" and Adult, Pending. She did click on the Confirm button in the invitation. How does she sign into her account and does that mean I will be signed out? (I) find it very confusing... John S. Our answer Hi John. I am not sure how you added her user account. I've added many user accounts to my own computers and many other computers as well. I've never seen "audit pending". So, I'm not sure why you're seeing that. But if the account was created correctly you can both be signed in at the same time but you both can't use the computer at the same time. In other words, when she's signed in, she'll see her own desktop and any programs she's installed for her own account. Your account and her account will be separate. Some programs will be available to both accounts but other programs won't. For instance, if you have email set up on your account, it won't be set up on her account. If you are using Edge and have extensions installed and have a list of Favorites (bookmarks)- She won't see them when she opens Edge on her account. She'll be able to add her own extensions & bookmarks. The fastest and easiest way to switch between accounts is to use the Windows key shortcut: Windows Key + L This will display the lock screen and the user account that is logged on and in use will be in the center of the screen, and the other account(s) will be in the lower right corner. Click on any of them to switch to that account. If the account is password protected, you will have to type your password. Hope this helps you! ------ John wrote back: "Hi TC. That is exactly what I was looking for: that shortcut to switch users! Thanks for your usual quick response! John"
Reminder: Don’t Use System Restore to
Roll Back a Windows Version Update How to Block a Sender On Gmail Here is the easiest way to block a sender if you’re using Gmail. 1. Open an email that came from the sender you want to block. 2. Click the More menu button (the three vertical dots icon) next to the Reply button near the top of the message.
3. Select Block ” whatever @ whatever.com ” in the menu that appears. 4. A confirmation dialog will appear. Click “Block” in the confirmation dialog.
And that’s how you block a sender in Gmail. From now on, all messages from the sender you blocked will be sent directly to the Gmail spam folder. This should prevent you from getting any more email from that sender in your Gmail Inbox. And should you ever want to unblock a sender do this: Find an email from someone you’ve blocked in your Gmail spam folder and open it. Now follow the instructions above, only this time, if the sender is already blocked you’ll see “Unblock” in the drop-down menu and “Unblock” in the confirmation dialog. New External Hard Drive? Don't Install the Software That
Comes With It If you buy an external hard drive (which is a really good idea), you'll find most of them come with software. And a lot of folks think you need to install the software that comes with the external drive in order for them to work. But you don't need to install the software that comes with the external drive. In fact, most external drives only require you to plug them in. As soon as you plug in your external drive, you'll be able to see the drive in File Explorer (Windows 10, Windows 8) or Windows Explorer on Windows 7 Whether you use a backup program or
Windows File History to back up your files to an external drive, you
don't need to install any software that came with your external drive.
So, start off clean and fresh with your new external drive - and
you'll be a lot better off. Take it from your old pals Darcy & TC, we
wouldn't steer your wrong, we tells ya! System Information at Your Fingertips There are a lot of free programs you can download that tell you all about your computer. They show things like system type (32 / 64-bit), hardware devices, RAM, hard drive info and more – just about everything you’d ever want to know about your computer. But, did you know that Windows already includes a system information program that will tell you just about everything you could ever want to know about your computer? It’s called Windows System Information, and today we’re going to show you how to make a shortcut so your System Information is always available at your fingertips. If you just want to see what kind of information Windows System Information can give you about your computer, you can run it this way: 1. Open a run command (Windows key + R) MSINFO32 3. Press enter.
Here’s how to make a desktop shortcut to Windows System Information: 1. Right-click on a blank area of your desktop. MSINFO32 4. Click next.
Give the shortcut a name. I named mine MY SYSTEM INFO Click Finish
You will now have a desktop icon called MY SYSTEM INFO (or whatever you named it). On Windows 10, you can right-click the desktop shortcut and choose “Pin to taskbar” or “Pin to Start, or pin it to both if you like. Now you’ll have all the information about your computer you could
ever want at your fingertips – and without downloading or installing
anything. Want more computer tips & tricks? The ABCs of XYZCheck Windows Update History Using a Command Prompt
We have thousands of Windows tips, tricks and more on our
InfoAve web site. Come see for yourself!
That's right, we'll give you a free Cloudeight Direct Computer Care Key when you purchase one this weekend. Offer is good through Memorial Day! Our repair keys never expire! They're good until you use them. Buy them on sale, keep them until you need them. Get more information and/or get your FREE Cloudeight Direct Computer Care Key now!
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Read the rest of this essay here. Make a small donation and help us help you! If you don't need any of our products or services right now, please help us with a donation. Even the smallest gift is appreciated. Every donation helps us to provide useful information that helps you with your computer as well as helping to keep you safe on the Internet. We offer free help to thousands of people every year... and we offer an honest and inexpensive computer repair service too. We do everything we can to help you with your computer and keep you safe too.So if you don't need any our products or services right now, please consider helping us with a small donation. We'd appreciate it very much! Please help us by making a donation right now. Thank you! What's the first thing I should do if I start to have problems with my computer? This will be, mercifully, one of the shortest answers you'll ever see written by TC. The first thing you should do if you start having computer problems is: Restart Your Computer. That's it. You'd be surprised how many simple problems that restarting your PC can fix. Sales of the following products and services help support our newsletters, websites, and free computer help services we provide. Cloudeight Direct Computer Care: Single Keys or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here. Emsisoft Anti-Malware: Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here. Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and Outlook.com (Hotmail) webmail accounts as well as with your Internet provider's email. We'll set it up right for you. Our set up includes configuring up to 3 emails accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page. Reg Organizer 8.20: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's Windows all-in-one toolkit. Helps you keep your computer in tip-top shape and helps solve annoying Windows problems. Reg Organizer works great with Windows 10 too! Get more information about Reg Organizer (and get our special discount prices) here.
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