Cloudeight InfoAve Weekly

Cloudeight InfoAve Weekly
Issue  #869
Volume 17 Number 33
June 5, 2020

Dear Friends,

Welcome to Cloudeight InfoAve Weekly Issue #869. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!  Please share our newsletters and our Website with your family and all your friends.

We wish you all the best during the global pandemic. Our prayers and good wishes go out to all of you during this difficult time. We are all in this together.

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Help us help you.

We need your help!  Please help us keep on helping you!

When you support us with a small gift, you help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. Plus, our computer tips make your computer easier to use.

Did you know that we provide support to thousands of people? Every week we help dozens of people via email at no charge. The questions and answers you see in our newsletters are from the email answers and help we provide to everyone free of charge.

Thanks to your gifts, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, provide you with the knowledge you need to navigate the Web safely, provide you with suggestions for safe, free software and websites, and help you get more out of your PC.

Please Help us keep up the good fight with a small gift.

Interested in making an automatic monthly gift? Visit this page. Help us keep helping you... and helping you stay safe on the Web

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Cloudeight InfoAve Weekly - Reader's Comments

A comment from Joanne
I just want to give a shout out to TC for assisting me with installing Windows 10 on my computer. The whole experience was awesome and TC new exactly how long it would take. Windows 10 is a much user-friendly software than Windows 8. In addition, I am so grateful for the installation of Emsisoft. Thank you again, TC!

A comment from Jean
Thank, Thank You. I wish all owners would care about someone like me. I am excited to have my protection back. Just as an aside, I have all the Cloudeight newsletters since I first started with you guys. I was hoping to get to read them all one day. Who knows! I do have Emsisoft again. Thank you so very much.

A comment from Dennis
I just renewed my Emsisoft. I've had it for the several years now - since you guys set it up for me. Emsisoft has saved me a lot of trouble and kept my computer free of viruses and other bad stuff. I just your Memorial BOGO repair special too. Thanks for the great recommendations and services! Dennis L.

A comment from Cindy
Darcy paid me a visit last week and she worked her magic. Thank you so for that. I also wanted to mention that in the in the questions and answers section last week, you read my mind! You answered a question I was going to ask as well. So, thank you! I've been with you a long time and I must tell you, subscribing to your newsletters is one of the best things I have ever done. Cindy

A big Cloudeight "Thank you!" to Joanne, Jean, Dennis, Cindy, and everyone who took time out to write to us, share a comment, and/or share us on Facebook! We appreciate your kind words and your support very much! EB & TC. 

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Cloudeight Direct Computer Care

Your Purchase Helps Us!
When you purchase any Cloudeight Direct Computer Care Service, you get the best computer care and repair, at the lowest possible price. Plus, each Cloudeight Direct Computer Care service you purchase goes a long way in helping to support our small business.

Your computer fixed - while you watch!
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David wants a spell-checker for Thunderbird
Some months ago, Darcy installed Thunderbird onto my computer. Is it possible to install a 'spell-checker' in Thunderbird as I would find it most helpful when writing emails and, if it is, how do you recommend I do it? Thank you both for enlightening me into the world of computers over the years. David B.

Our answer
Hi David. Thank you for your nice comments.

Thunderbird has a built-in spell-checker.

To have Thunderbird check the spelling in the emails you write as you write them:

-- Select Options from the Tools menu in Mozilla Thunderbird. ...
-- Go to the Composition tab/category.
-- Choose the Spelling tab.
-- Make sure Enable Spell Check as You Type is checked.
-- Click OK to close the Options window.

Hope this helps you, David.
-----
David wrote back: "Thanks for your helpful advice as always. I followed your instructions and no longer worry about sending emails littered with spelling mistakes to youngsters better educated than myself. Take care in these dark days. David."

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Linda wants to remove her personal info from a Windows 10 laptop she's giving away
I just bought a new laptop and I'm going to be giving my old laptop away. What option do you suggest that I do to do a system reset? Or should I do a factory reset? Thanks!

Our answer
Hi Linda. Please read our article here. It explains how to wipe your hard drive and remove all personal files and information from it and then reinstall Windows 10 so whoever you give it to can set it up as they would a brand new computer. If you follow the instructions on that page none of your personal info, files, programs, documents, pictures, music, etc. will be on the computer nor will any of your info or files be recoverable.

I hope this helps you, Linda.

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Eloise wants to know where Windows hides the lock screen images
Where in the computer are the pictures of the Windows 10 Login screen located. Some of them are quite nice and I would like to make jigsaw puzzles out of the pictures.

Also, is there a good and free unzip program?

Our answer
Hi Eloise. Read our article about Spotlight images here. Spotlight images are images that appear on the Windows 10 lock screen (login screen). They are stored on your computer in a hidden folder. It takes a lot of digging around and renaming, but you can find them and use them.

The location of the Spotlight images is:

%LocalAppData%\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets

If you want an easy way to get them, check out our site pick here. It has 456 pages (and growing) of Spotlight images - all free to download and use.

Windows 10 can unzip images natively - you don't need any 3rd-party programs to unzip zip files. Just right-click on the zip file and choose "Extract all" from the right-click menu.

Hope this helps you.

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Donna can't find Windows Media Player in Windows 10
Good Morning. I do not interact with you as much as I used to because of my work, I mostly use Apple software. That said, I still like to contribute to you and need a link to do that.

My question is this: I do have one Windows-based computer and it has lost Windows Media Player. I put it in the search bar, and it says I have it, but when I go to my apps list, it is no longer there. It was working last week, so somewhere in that past week it flew the coop. How do I entice it to come home?

Blessings, Donna

Our answer
Hi Donna. I don't know what version of Windows you're using. If you're using Windows 10, Windows Media Player should be in your Start menu under Windows Accessories. If you don't see it there, type Windows Media Player or WMP in the taskbar search.

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When Windows Media Player appears in the search results click on Pin to Start (to pin it to the Start menu) or "Pin to Taskbar" to pin it to your taskbar. If you want a desktop shortcut, read the instructions below for Windows 7 or Windows 8x - as it works the same in Windows 10.

If you're using Windows 7 or Windows 8x, right-click on the desktop, choose "New" and then click "Shortcut" - in the location box copy & paste this:

%ProgramFiles(x86)%\Windows Media Player\wmplayer.exe

Click Next then give it a name such as "Windows Media Player" for instance. This will create a desktop shortcut for Windows Media Player.

If you want to add Windows Media Player to your start menu, open File Explorer (Windows Explorer) and navigate to:

C:\ProgramFiles(x86)%\Windows Media Player and right-click on wmplayer.exe and choose "Pin to Start".

I hope this helps you.

If you want to help support our mission to help as many people as we can with their computers and to help them stay safe online, you can donate at https://thundercloud.net/donation.htm .

Thanks for thinking of us!

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Sue has questions about Adobe Acrobat DC

First, thank goodness for your Newsletters, I have been subscribed for many years and find so many topics so completely helpful! In searching for ways to disable Adobe Acrobat Reader DC updates which apparently requires some serious registry changes, etc. of which I'm not knowledgeable enough to want to mess with, I decided to search your website and find that it's an AWFUL program! Yikes! I read in a forum that people were using Foxit instead. My problem with the Reader updates is that if I have open PDF's, it automatically updates and renders my open documents unable to be saved. VERY annoying. Can you recommend a good PDF reader? I haven't looked into FOXIT yet, but would prefer to hear your suggestions. Thanks ever so much for watching out for us computer folks!!

Our answer
Hi Sue. I think you misread our article - there's nothing wrong with Adobe Acrobat DC itself, it is the stuff it tries to install with it that we wrote about. Adobe bundles it with useless programs like McAfee Security Scan, True Key, and tries to install an Adobe Chrome extension that you don't need. But none of the things they attempt to trick you into installing are malware, just useless software you don't need. Please re-read our article about Adobe Acrobat DC here.

Any program you install creates and modifies registry entries And any time you update an installed program it will alter the registry, there is nothing unusual about that and nothing intrinsically harmful in that. If a legit program updates it's going to make changes to the registry. Even when you make changes to your computer, like adding or removing items from the Windows 10 start menu or change your Windows colors your registry is changed.

If you still want to change PDF readers, Sumatra is a good free one.

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Arnold is getting conflicting information regarding updating graphic drivers
I don't know if anyone else has had this problem but when I went to do a Windows Update yesterday it showed that I had an update ready to download which was Intel Corporation-Display- 26.20.100.7529.

I tried downloading it and came up with the following message: A current driver on your PC may be better than the driver we're trying to install. We'll keep trying to install. I then noticed that same driver was already installed successfully. But the problem is that same update keeps coming up every time I try to do a Windows update and it keeps saying the same message. It does have a retry button which I have tried repeatedly but that update just won't go away. In fact, I have noticed that same driver has been installed successfully twice--once on the 28th and again today, the 29th. Very frustrating. Maybe you could help clear this up. By the way this came up after the big update which I did on the 28th without any problems. Thanks, Arnold

Our answer

Hi Arnold. We do not recommend using Windows Update to update drivers or relying on its recommendation to upgrade drivers. We've written a couple of articles - like this one - showing users how to turn off driver updates in Windows Update. And we recommend that Windows 10 users do that.

And a reminder that if you're hardware is working correctly and you're not having any problems, you don't need to update any drivers.

If you need to update your Intel Graphics driver, go directly to Intel and find the correct driver for your graphics card. They make it quite easy. Visit to this page and click on the "Get Started" button next to "Automatically update your drivers." Download the Intel Driver & Support Assistant (Free).

But remember, if you're not having any problems with your display or graphics card then you don't need to take any action or download or update your graphics drivers.
------
Arnold wrote back: "Thanks for the information. That same driver that they were trying to download I already had installed. So, I ended up hiding the updates to get rid of that annoyance. Thanks for the quick response! You guys are GREAT!"

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Bev asks about StartPage.com
Hi TC & EB. Hope all is good with you both. A friend of mine said that StartPage.com is a good app to have. What are your thoughts on this?

Thanks for looking after all of us "old ones". I don't know what we would do without you. Stay healthy, Bev.

Our answer
Hi Bev. StartPage.com is a private search engine and browser start page. It is not an app so you cannot have it, but you can use it. It's ad-supported and purportedly does not collect user data or IP addresses. Its search results are not as good or as accurate as Google's, but it is more private than Google.

If you're willing to sacrifice good search results for "privacy" then there's nothing wrong with StartPage.com. However, as we've written, privacy in today's internet-connected world is an illusion. Personally. I think since there isn't any real privacy, I prefer getting the most accurate search results using Google --it saves me time.

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Myron's new laptop is running Windows 10 S Mode
I have just purchased a new laptop computer and some things are popping up differently than what I was accustomed to before. For example, I cannot download Chrome to use as my default browser and it keeps talking me to a window where it talks about S Mode. is this keeping me from the Chrome download and will I benefit if I get out of it? Maybe you could address this issue for people who are not familiar such as myself. Thank you so much.

Our answer
Hi Myron. If your laptop is running in S mode, you cannot download anything except what is available in the Microsoft store. That means you can't download Chrome, or any other programs (apps) that are not in the Microsoft store.

According to Microsoft: "Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode."

To switch out of S mode (and remember, once you do you will not able to go back to it):

On your PC that is running Windows 10 in S mode.

Right-click on your Start button and click "Settings"

In Settings click on "Update & Security" then "Activation".

In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears in that section.)

On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

I hope this helps you, Myron.

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  Senior Pass + Hotline

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

During this global crisis, we are offering a special telephone hotline service to all SeniorPass holders. There are reports of many COVID19 scams targeting seniors. If you are approached by a scammer or encounter something suspicious, you can use our hotline to discuss your situation with us. We check into it for you and do all we can to help you.

If you currently have a SeniorPass, all you need to do is contact us. Send us your telephone number and a brief message/a> describing your problem and we'll call you back during normal business hours.

If you don't yet have a Cloudeight SeniorPass and you'd like to know more about our SeniorPass,
please see this page.

Please note: Currently, our telephone hotline service is only available to SeniorPass holders in the United States due to international call restrictions.

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Cloudeight InfoAve Premium -Tips & Tricks

Tab Groups in Google Chrome
Windows 8.1 and Windows 10 - Google Chrome installed

Google added another great feature to Google Chrome tools that will help you keep track of your tabs. This new feature is called tab groups. Tab groups let you group open tabs with a click. Once you’ve created a tab group, you can label it using a custom color and name. You can create as many tab groups as you want. Once you’ve created two or more tab groups you can reorder the tab groups as well as the tabs within them.

Tab groups are especially helpful for grouping your favorite news sites, shopping sites, and so on. But I think the best part of tab groups is that there saved when you close and reopen Chrome, saving you the trouble of trying to find the site or websites you’re looking for.

How to create a tab group.

To create a new group, right-click on a tab and click on Add to New Group.

Tab Groups - Cloudeight Chrome Tips

You’ll see a colored dot next to the tab. To rename the group, or to change the color, just click on the colored dot.

Tab Groups - Cloudeight Chrome Tips

To add a tab to an existing group, right-click on the tab and choose “Add to existing group” in the dropdown menu.

Tab Groups - Cloudeight Chrome Tips

You can create as many tab groups as you want. You can add or remove tabs from existing groups. You can also open tab groups in new browser windows.

You can get creative with your tab group names – you can even use emoji to name your groups.

Once you try tab groups, you’ll see why they’re so popular,

Tab Groups - Cloudeight Chrome Tips
Above: The “Cloudeight” tab group. All of the tabs in this tab group are underlined with the Cloudeight tab group color.

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How to Pause Windows Updates For 35 Days
Windows 10 (all currently supported versions)

First, when you read about Microsoft updates gone awry, keep in mind that the number of people with update problems is a very small percentage of the total number of Windows 10 users.

There are about one billion Windows 10 users. If 3% of them have problems with an update, that’s 30 million users. No doubt that’s a lot of people, but that also means that a whole lot more people didn’t have any problems with the update. But if you’re one of the 3%, it won’t matter much to you how many didn’t have any problems.

It seems that the more time you allow to pass after a new update is released, the better the chances are that whatever issues arise from that update will be fixed. Therefore, the longer you can wait after the update was issued, the more likely it is the upgrade(s) won’t cause big problems.

We don’t recommend turning off Windows updates altogether as that would leave your PC vulnerable to exploits and all kinds of mischief. But, to be sure, delaying the update(s) for a short time could save you a lot of aggravation.

The longest you can currently delay updates without installing them is 7 days. The maximum delay used to be 35 days, but Microsoft changed the update pause limit to back to 7 days with a recent update. But we’re going to show you how to change it back to 35 days. This setting should give you a long enough delay to allow Microsoft to fix any problematic updates.

WARNING — THIS TIP REQUIRES EDITING THE REGISTRY — CREATE A RESTORE POINT BEFORE PROCEEDING

1. Right-click on the Start button and click “Run”
2. In the Run Box type REGEDIT
3. When the Registry Editor opens, navigate to the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings

4. Locate

FlightSettingsMaxPauseDays

5. Right-click on FlightSettingsMaxPauseDays and delete it.

After you’ve done that right-click the Start button
Click on Settings
Click on Update & Security
Click on Advanced Settings

Under “Pause updates” use the down arrow to the right of “Select date” to choose a date to allow Windows updates to resume.

You can select a date and delay updates from 1 to 35 days. The screenshot below was taken on 20 May 2020.

Thirty-five days should give you a nice buffer from the time updates are released to the time problems are found and fixed - so you should rarely experience a problem with updates. 

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Use the Taskbar Search to Convert
Windows 10 (version 1903 and newer)

There are many freeware programs and websites that convert currencies, weights, temperatures, distances, etc. from one measurement to another. There are dozens of freeware converter program. You use Windows calculator as a converter

But you don’t need any of those, I tells ya, because you have a very able converter right on your taskbar. I don’t need to waste a lot of words here; I’m going to show you how with pictures.

To convert km to miles, just type it in the taskbar search and press Enter.

Cloudeight Windows 10 Tips - the taskbar converter

Quarts to liters, liters to quarts? No problem!

Cloudeight Windows 10 Tips - the taskbar converter

How about liters to gallons or gallons to liters?

Cloudeight Windows 10 Tips - the taskbar converter

“They say the best things in life are free, but you can give them to the birds and bees, cuz I want money…”

Yes, you can convert money using the taskbar search. Converting US dollars to New Zealand dollars takes one second.

Cloudeight Windows 10 Tips - the taskbar converter

Canadian dollars to US dollars, just as easy, I tells ya!

Cloudeight Windows 10 Tips - the taskbar converter

Now we’re getting hot, and you’re catching on how to use the taskbar search to convert. But how hot is it? Well, it’s 32 C.  but what if you live in the USA and you don’t do Celsius?

Cloudeight Windows 10 Tips - the taskbar converter

Or what if I am talking with a friend in Australia and I tell him it’s a beautiful 78 degrees in my little town.  He knows I don’t mean Celsius – I’d be toast – 78 F is 25.6 C.

Cloudeight Windows 10 Tips - the taskbar converter

Centimeters to inches? Inches to centimeters? Not a problem if you use the taskbar search to convert.

Cloudeight Windows 10 Tips - the taskbar converter

Feet to meters, meters to feet, using the taskbar search to covert, you can do it in the blink of an eye.  And if you’re a mathematics buff, taskbar search even provides you the formula to use for conversion.

Cloudeight Windows 10 Tips - the taskbar converter

Not living in the USA but have a recipe from the States? Don’t be in a state of confusion if the recipe calls for 4 tablespoons of something. Use the taskbar search to convert it to ml.

Cloudeight Windows 10 Tips - the taskbar converter

If you live in the USA and you’re taking a 500 mg pill, you probably don’t know how much (or how little) that is.  But you can find out.

Cloudeight Windows 10 Tips - the taskbar converter

That should be enough to convince you to try the taskbar search when you need to convert currency, volume, weights, temperature, distance, etc.

You don’t need no stinkin’ converters, I tells ya!

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Windows 10 Version 2004 (May 2020 Update) is Available Now
Windows 10 (all supported versions)

Microsoft has released a new version of Windows 10. It’s officially called the May 2020 Update – aka Windows 10 version 2004.

It will be rolling out over the next few months. If you want to upgrade more quickly, go to this page and click on the upgrade now button.

Cloudeight Windows 10 Tips

Just for our own protection…and yours:

Nothing in this post should be construed as a recommendation to upgrade to Windows 19 version 2004 at this time. As with all Windows version updates, our advice is to wait a while and let other people be the guinea pigs. Usually, after a month or two, Microsoft gets most of the bugs ironed out so as time passes fewer and fewer people have problems with new versions of Windows 10.

If you like to take chances, or you like to be on the cutting edge and you want to be among the first to try newest version of Windows 10 – Windows 10 Version 2004 is available. And that's all we're saying, I tells ya!

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Want more tips, tricks, and information?

We have thousands of Windows tips, tricks, and more on our InfoAve web site/a>.

Subscribe to our free InfoAve Daily newsletter.

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Cloudeight Direct Computer Care

The Best Computer Care and Repair - Anywhere!

We can fix your computer while you watch. You never have to leave your home. Just sit back, relax and watch us work. Get PC service from folks you trust at the best prices you'll find anywhere.

Get more information here.

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Cloudeight InfoAve Premium -Tips & Tricks

Over the years we’ve recommended several free font sites, but it’s been a while since we found one worthy of mention. So on a Saturday not too long ago, we took some time to search the web looking for a good font site to feature in our newsletter. We went through no less than 15 free (and not-so-free) font sites, looking for a good one. We found one out one thing for sure, there are a lot of fonts sites, and most of are not worthy of a place here in our Freeware/Site of the Week section.

We found sites that looked good, but they made it like a game of whack-a-mole trying to download the fonts they offered. We found sites that said the fonts were free, but when you clicked to download the font, you were transported to another site to pay for them. We found sites buried in so many flashing and blinking ads, they hurt my eyes. And the worst are the ones that package fonts in exe installers that are loaded with hijackers and/or malware.

When we feature a free font site, we try hard to make sure that the all or most of the fonts are free and easy to download. We also look for a site that has a wide variety of styles and thousands of fonts. And last, but not least, it has to be easy to navigate.

Today, we’re happy to introduce you to Abstract Fonts, a site with an odd name, but one with thousands of free fonts. And they make it easy to browse through the thousands of fonts they offer. When you first visit the site, you’ll browse the most popular fonts. But just click on Categories, and you’ll find dozens of font categories (such as script, sans, serif, holidays, etc.)

We’ll show ya!

When you first visit Abstract Fonts, the first page you’ll see is a page with a listing of the most popular fonts. Notice the blue download buttons next to each font. Just click the download button to download the font shown. All fonts (at least the ones we downloaded) come in zip format. Just unzip and click on the font to install.

If you’re looking to see more fonts, click on “Categories”, “New & Popular” and/or “A-Z” at the top. There are almost 14,000 fonts to browse through.

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And yes, we did download several fonts and texted the download process and the font. And we’re happy to report, all is well.

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We love fonts. They’re fun to play around with and useful too. If you like fonts as much as we do, and you’re looking for a safe site where you can download free fonts, we hope you’ll give Abstract Fonts a try. We think you’ll like it.

Visit Abstract Fonts right now.

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Reg Organizer: Cloudeight recommended and endorsed.

VERSION 8.43 NOW AVAILABLE!

If you purchased or renewed Reg Organizer through Cloudeight within the last 12 months, you're entitled to a free version upgrade to Reg Organizer 8.43.

Save $14 on Reg Organizer right now!

Reg Organizer - A Swiss Army Knife of Windows Tools - Works Great on Windows 10!

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Cloudeight InfoAve Premium - Essays , Rants, etc.

Are There Rain Puddles in Heaven?

It’s almost summer and it already feels like summer. I walk a lot and I often see rain puddles. I don’t want to get my shoes wet, so I avoid them. Life was easier when I was a kid. I didn’t avoid the rain puddles, I loved splashing in them. Have you jumped in a rain puddle lately? Do you even notice them?

I wonder: Are there rain puddles in heaven?

So often we get caught up in our concerns; we get caught in the trap of our busy lives, in the tangled web of our routines, and in the worries and the concerns we face. I don’t know if there are rain puddles in Heaven or not, but I know for sure there are rain puddles right here on Earth.

I can’t remember the last time I even looked at rain puddles.

Oh yes, I “see” them, but I don’t look at them. I don’t see those dancing street-side pools full of childhood fun and reflections, so quiescent on a gentle summer-like evening. When I was a kid, I used to jump in them and ride my bike through them. But now I cannot remember the last time I even looked at one, let alone wanted to jump in one.

How sadly grown-up I’ve become. Now I avoid those rain puddles as much as I can. But when we are children, we can’t resist splashing in those rain puddles that spring up after a brief but furious summer thunderstorm. Rain puddles shimmering, the air fresh with the scent of rain, the storm has past and it’s rumbling its way to another town, leaving behind rain puddles, exactly right for jumping into.

How many rain puddles have you jumped in lately?

You probably avoid them just like I do. How many times have you awakened in the morning and watched as the sun rose on a brand-new day...

Read the rest of this essay here... 

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Senior Pass + Hotline

Attention Cloudeight SeniorPass Holders! Announcing our new SeniorPass Telephone Hotline Service

Don't have a Cloudeight SeniorPass? It's a great deal. Learn more here.

During this global crisis, we are offering a special telephone hotline service to all SeniorPass holders. There are reports of many COVID19 scams targeting seniors. If you are approached by a scammer or encounter something suspicious, you can use our hotline to discuss your situation with us. We check into it for you and do all we can to help you.

If currently have a SeniorPass, all you need to do is contact us. Send us your telephone number and a brief message describing your problem and we'll call you back during normal business hours.

If you don't yet have a Cloudeight SeniorPass and you'd like to know more about our SeniorPass, please see this page.

Please note: Currently, our telephone hotline service is only available to SeniorPass holders in the U.S.A.due to international call restrictions.

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Cloudeight InfoAve Premium - Back to Basics

Rolling Back Windows 10 Feature Updates

 A new Windows 10 feature update is rolling out right now. You can call it Windows 10 Version 2004 or Windows 10 May 2020 Update they're the same. A rose by any other name - you know.

Anyway, some of you will inevitably install it and then have problems. And while System Restore may seem like the perfect way to undo whatever damage the version update did, it won't. So, when it comes to feature updates, take System Restore out of your thought processes and vocabulary.

If you have problems with the May 2020 Update, you have 10 days to go back to the previous version of Windows without losing any programs, files, settings, etc.  And here's how you do it:

Right-click on the Windows 10 Start button and click Settings (if you're a shortcut fan, Windows key + i does the same thing)

On the Settings page, click Update & Security

In Update & Security, click 'Recovery' (it's on the menu on the left).

In Recovery, you'll see "Go back to the previous version of Windows 10". and underneath it, you'll see a button labeled "Get started".

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Click "Get started" to go back to the previous version of Windows 10.

If the button is grayed out, that means that more than 10 days have passed since you installed Windows 10 Version 2004. 

Let's hope you never need to use this simple, but important tip!Cloudeight InfoAve Premium

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We hope you have enjoyed this issue of Cloudeight InfoAve Weekly. Thanks so much for your support and for being an InfoAve Weekly subscriber.

With hope and prayers, may you and your loved ones stay safe and well.

Your friends at Cloudeight,

Darcy and TC
Cloudeight InfoAve Weekly - Issue #869
Volume 17 Number 33
June 5, 2020

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