Cloudeight InfoAve Premium

Cloudeight InfoAve Premium
Issue  #793
Volume 16 Number 10
December 21, 2018

Dear Friends,


Welcome to Cloudeight InfoAve Premium issue #793. Wishing you all a very Merry Christmas and a happy holiday season... from both of us to all of you. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much! Remember this Christmas - the greatest gift of all is love!

Cloudeight InfoAve Premium

Cloudeight ChristmasGet 3 Cloudeight Direct Computer Repair keys for just $99. You save $51.

With our Cloudeight Direct Computer Care Christmas Special, you'll get 3 Cloudeight Direct Computer Care repair keys for just $99. Each key is good for one computer repair session. Cloudeight Direct Computer Repair keys never expire, they're good until you use them. We can fix most Windows PC problems remotely while you relax in your easy chair and watch us work. These special repair keys are transferable and make great gifts for anyone who uses a Windows computer. So keep them all for yourself or share them with a friend of family member. During this sale you can get 3 Cloudeight Direct Computer Care Keys for just $99. Save $51 off our regular price.

Get all the details here.

Offer valid through Christmas Day..

Cloudeight InfoAve Premium

Cloudeight InfoAve Premium - Reader's Comments

A comment from Darcy & TC
We want to thank all of you who wrote to us to wish us a Merry Christmas. We have tried to reply personally to all of you and we thank you so much for writing and for your good wishes. So, thanks to everyone for your warm Christmas wishes. We hope that you and those you love have a very Blessed and Merry Christmas full of love! Make some wonderful memories this Christmas! Darcy & TC

A comment from David
...I bought a new Hard Drive and once it was installed and formatted, I used Ashampoo to restore the Data Drive to its original state which I had saved on my USB Backup Hard Drive. Because of the way I had setup the saving of the backup data with Ashampoo I lost none of my original data on my data hard drive. My whole system is now functioning as if the error issues had never occurred. This is a credit to the quality of the Program, Ashampoo Backup Pro, that your Technicians and Programmers have created. It is fairly easy to use and securely backup and restore a user's computer system when hard drives fail which is a common problem at some point in time with all computer hardware.  Thank you Cloudeight for choosing and recommending such excellent and useful programs with us.

Thank you and have a joyous Holiday Season!  David B. A faithful follower and user of many of your recommendations.

A comment from Aubrey
Many thanks to all at Cloudeight for your good services and very helpful info during this year - 2018. Much appreciated. My best wishes to all over there, 'for a Happy and Safe Christmas and much success and good times in the year that follows............Aubrey K.

A comment from Judy
Through the years I have relied on Cloudeight for help with my computer. And you have never let me down. I truly wish that I could repay you for as much as you are worth to me. From your tips and suggestions to help keep our computers running smoothly to coming to our rescue when we've developed a problem we don't have a clue how to fix. The both of you have made our lives so much easier in the computer world, of which we wouldn't stand a chance without you. For all us old codgers who didn't grow up with technology at our finger tips and have had to learn it in our old age to stay up with the world. Just want to say a BIG thank you for your time, your patience, and all your help through the years. You are a God send to us. May you both be blessed abundantly for sharing your talent, your wisdom and your time with all of us. Thank you Darcy and TC, you are amazing people.

A comment from Carol
Thank you so very much for your prompt response. I'm really enjoying the screensaver. I read all your emails and love getting them. You do such a wonderful service and I've been recommending your site to all my friends. Your information has been a great help over and over. Thank you! Thank you! thank you! Carol R

A comment from Barb
I am so happy. When I got Windows 10 I had no idea how to cope with Pictures, and made an awful mess of my folders, several of which were called Pictures. T.C. has just cleaned them all up, and backed them up on a flash drive as well. He has also attended to my renewed Emsisoft License. A better service than Cloudeight's does not exist. Thanks again to both T.C. and Darcy for another successful session. You two are the BEST!

A comment from Mhairi
I Just wanted to thank TC so much for the extra help he gave me with Ashampoo. I had trouble with my external hard drive and he fixed it for me. Took no time at all! I really appreciated the prompt service and now all is well. I urge people to use this computer service if they have not already done so. Both TC and Darcy are great and it sure beats taking the computer into a repair shop! Many thanks and i wish you both a very happy time over the holidays with family and friends. Best wishes for 2019 too.

Merry Christmas and a Happy New Year to all of you! A big  "Thank you!" to David, Aubrey, Judy, Carol, Barb, Mhairi and everyone who took time out to write to us this week. We appreciate your kind words and your support very much! EB & TC
Cloudeight InfoAve Premium

Cloudeight ChristmasWe're offering two great deals on Cloudeight Direct Computer Care for Christmas.

Get 3 Cloudeight Direct Computer Care repair keys for $99 (You save $51). Learn more here.

Buy a SeniorPass and get a free Cloudeight Direct Computer Care repair key free. Share the free key with a friend or family member. Get all the details here.

We've helped thousands of people since we started our Cloudeight Direct Computer Care service back in 2011. We know we can help you! Get computer care and repair from the people you trust!

See all our Christmas specials here.
Cloudeight InfoAve Premium

Here are some important links for you:
Cloudeight InfoAve Premium
Cloudeight InfoAve

Teresa received a scary email and doesn't know what to do

Don't know where else to turn to ask a question. I received an e-mail in junk mail and when I was about to delete it I realized the sender was myself so I clicked on it.This is what it says.

(We uploaded the email Teresa received; you can read it here.

Is this credible???That is not my password for my e-mail but it is for another account. Obviously the po/rn stuff is not real and it says the date they did it was quite awhile ago.

Should I be worried or is this some kind of spam? The English is questionable also but I suppose that doesn't mean much. Have you seen this before? Could my router be hacked? I have limited computer skills and have no idea what I should do next. I opened it Nov.23 at 10:00 pm PST. Really hope you can answer my question and tell me I should ignore it. Any help is appreciated. I always read your newsletter but I don't remember anything about this. Thanks Teresa

Our answer
Hi Teresa. We get dozens of these every day and have received hundreds of them over the last year. They are spam/phishing mails. Yahoo had over 3 billion users accounts breached, and many other breaches have occurred over the years. Sometimes the hackers who initiated these breaches post they usernames, email accounts and sometimes passwords on the "dark web". Thankfully, while the password may be similar or even the same to a real password you used, it does not match the account you used to send this email.

The sender is trying scare you by attempting to blackmail you with partial information. If these kinds of emails show in your inbox, be sure to mark as spam/junk or just delete them if you see them. It's not uncommon for a hacker, spammer, scammer to forge the "From" address so it looks as if came from your email account - it's not hard to do and spammers have been doing this for years and years.

Cloudeight InfoAve Premium

Jim has a mouse button problem
Just a quick question as my mouse keeps showing the right click menu when I click the left click menu. My computer is a Lenovo roughly around 2011 and has been upgraded to Windows 10. This is the original mouse and it came with Windows 7 installed. Do you think I need a new mouse and do I need the Lenovo mouse or can I get a generic mouse? Thanks for any help. Jim G.'

Our answer
Hi Jim. If your mouse is a battery-powered wireless mouse, make sure the batteries are new or charged.

If you all is well with your mouse's batteries, then try this:

1. In Taskbar search type:

Mouse settings

2.Press Enter

3. In Mouse Settings under "Switch your primary button" use the down arrow to select "Left" instead of "Right".

Cloudeight InfoAve Premium

As for your question about buying a new mouse, in my experience a cheap generic mouse does all I need a mouse to do. You don't need to buy an Lenovo mouse or any expensive mouse. Just get one that fits your hand. The two mice I have now each cost less than $15 :)

Hope this helps you, Jim.

Cloudeight InfoAve Premium

Gordon can't find System Restore on Windows 10
Hi folks, Just a quick question. I used to be able to fix some problems with the computer by running "System Restore" and it was quick and easy. Today, with W10 ver. 1803, I can no longer find access to setting restore points or activating one (if they even exist). Am I missing something?

PS. Hey, TC, the backup install of Ashampoo you did for me is working well - thanks again. Happy holidays to both of you.

Our answer
Hi Gordon. Thanks so much! Happy Holidays to you!

What happens when you type Restore in taskbar search (Cortana) and press Enter? When I type it on my Windows 10 v 1803 and my Windows 10 v 1809 computers I see "Create a restore point" appear at the top of the search results and pressing Enter takes me to the System Properties/System Restore dialog.

Cloudeight InfoAve Premium

If you want to see your existing restore points, type RSTRUI in taskbar search and press Enter

System Restore will initialize. You'll see "Restore system settings and files" - when you do click "Next" and you will see a Window like this:

Cloudeight InfoAve Premium

Be sure you tick the box next to "Show more restore points".

Hope this helps you, Gordon.

Gordon wrote back: "TC - Thanks again. It works as you described. I figured out that I was putting the words "system restore" in the Cortana search, and that hasn't worked as I would be directed to a web page."

Cloudeight InfoAve Premium

Tom wants to make labels on Windows 7
Hello. I have a old computer with ME on it, that has a program on it that I can print out my own return address labels. Is their any software out here I can use to do this on my windows 7 computer?

Thank You for your help. Merry Christmas.

Our answer
Hi Tom. Merry Christmas!

I don't know what program you were using on ME or if it was free or not, so I have nothing to go by.

Windows 7 comes with WordPad - as does Windows 8x and Windows 10. There are also free Office programs with excellent word processors with label-making capability. You can download Open Office or Libre Office both are free and they both include excellent word processors. There are numerous videos and tutorials on the Web for creating labels using Open Office and some for Libre Office.

But as for a specific program for making labels, I would need to know what you were using in Windows ME if you wanted to find something very similar.

Happy Holidays!

Tom wrote back: "Thank you, Thank You. Open office works great. Both you and Darcy have so much knowledge about computers. I am so glad people like me have someone to go to with a problem, and your always there to help. Again Thank you and Merry Christmas. Tom"

Cloudeight InfoAve Premium

Aria wants to know about expansion drives, external drives and One Drive
What is the difference of an external drive and an expansion drive ? How can I manage what is saved on the OneDrive on line. Thanks.

Our answer
Hi Aria. Expansion drives and external drives are different names for basically the same thing. Their may be a difference in how easily the drive comes out of its case - or the software that comes with the drives may be different, but for all practical purposes they are the same. By the way: We recommend that you never install the software that comes with an external/expansion drive.

OneDrive generally backups up (synchronizes) what's already on your computer. So, whatever is on OneDrive should also be on your computer unless you changed One Drive's default settings. You can also copy files from OneDrive to an external drive the same way you copy/move files from one drive to another.

You might find adding the Copy to /Move to entries to your right-click menu really handy for copying and/or moving files. If you want to add "Copy to" and "Move to" to your right-click menu so you can easily select one or many files and then right-click an choose "Copy to " or "Move to", see our tutorial here.

We hope this helps you, Aria.

Cloudeight InfoAve Premium

Linda wants to make Cloudeight Start Page her home page, but...
I keep asking to make your homepage my home page and nothing happens. I consider myself bullied by Microsoft when THEY make decisions to change things on my computer. Linda

Our answer
Hi Linda. If you use Microsoft Edge, every time Windows updates it may change your home page to MSN, but you can change it back. If you don't want this to happen, consider using a different browser like Chrome or Firefox as your default browser.

Here's how to set a home page (or change a home page) for all major browsers, including Edge.

That page has been recently updated so all the information is current.

I hope this helps you. If you have any more questions, please let us know.

Thanks for making our Start Page your home page.

Cloudeight InfoAve Premium

Jane says our WinterHouse screen saver won't stay on her screen
Merry Christmas! Thank you for the help downloading your WinterHouse screen saver. I got it downloaded but it won't stay on the desktop. It only last a few seconds. It's downloaded in the download file. I have it pined to the taskbar but to open it I have to run as administrator. I'm using chrome as default. I have incredimail as email. Does that mess things Up? Thank you.

Our answer
Hi Jane. Merry Christmas. It's not supposed to stay on your desktop, what you see when you click it is just a preview. You can set it to come on whenever you're not using your PC. It's important to remember that a screen saver only comes on when you're not using your PC - touching the keyboard or mouse turns it off.

So here's the right way to set up any screen saver in Windows 10:

Type Screensaver settings in taskbar search or press Windows key + S and type Screensaver settings in the search at the bottom and press Enter.

You'll see this:
Cloudeight InfoAve Premium Newsletter

You can choose "Winter House Screen Saver" (or any other screen saver on your computer) by clicking the down arrow next to the screen saver name field. You can modify the screen saver settings by clicking "Settings". Next to "Wait" you can set how long you want the screen saver to wait before it comes on after you stop using your computer.

Once you've got it set up the way you want it, click "Apply" > "OK" at the bottom.

Once the screen saver comes on, it will stay on until your screen dims (Power Settings) or you touch your mouse or keyboard.

We hope this helps you, Jane! Happy Holidays!

Jane wrote back: "Thank you so much for your help and it works great. Thank you for the beautiful screen saver. Merry Christmas."

Cloudeight InfoAve Premium 

Robert wants to wipe his hard drive and reinstall Windows 10
Is there a way to completely wipe your computer and reinstall windows 10. What I mean is reformat the hard drive to install with new partitions. I still have a computer that had windows 8 and still have the recovery partition to go back to windows 8. I would like to wipe out that part and have the space to use in C. I'm not going back to windows 8. Thanks, Robert.

Our answer
Hi Robert. Our advice is for you to use Windows 10 Reset to wipe your hard drive and reinstall Windows; it's simple and easy. Once you've done the reset (to wipe everything completely may take a few hours), you can use Windows Disk Management to format the recovery partition and merge it with the main partition. It may even be easier to format a partition and merge it using a free program like EaseUs Partition Manager (free version).

Not only will this way save you time, but you'll end up spending less time.

To do a Windows 10 Reset and remove everything from your hard drive and reinstall Windows 10, see our tutorial here.

We hope this helps you, Robert.

Cloudeight InfoAve Premium

Cloudeight ChristmasBuy a Cloudeight SeniorPass and get unlimited computer care & repair for one full year + a Free Cloudeight Direct Computer Care Key to share

For our friends 60 and older! With our Cloudeight Direct Computer Care SeniorPass you'll get one full year of unlimited computer care and repair for just $99. And during our Christmas Sale, when you buy Senior Pass we'll send you a Cloudeight Direct Computer Care Repair Key you can keep or share with a friend or family member. Our keys never expire- they're good until you use them. You'll get our SeniorPass with one full year of computer care & repair, plus we'll send you a single Cloudeight Direct Computer Care Key you can give to a friend or family member (a $50 value) FREE!

Get more information and take advantage of this special offer right now!

Offer valid through Christmas Day..
Cloudeight InfoAve Premium

Cloudeight InfoAve Premium -Tips & Tricks

How to Rename All Files In a Folder at Once
Windows 7, Windows 8x and Windows 10

Here’s a handy tip if have a lot of digital photos and you’ve ended up with folders full of images with names like DCC0122420171107.jpg. Not very descriptive. You can’t tell if it’s a picture from a birthday party, Christmas day or your vacation to Hawaii. Wouldn’t it be nice if you could give all the pictures in a folder a more descriptive name – and rename all of them at the same time? You’re in luck! It’s easy using Windows 10’s File Explorer. You geeks out there probably know this trick as “batch rename”. But whatever you call it, this tip will come in handy for renaming all the files in a folder at once.

Here’s how to do it.

First, open the folder containing the images you want to rename.

Cloudeight InfoAve

Above, you can see I selected all the images in a folder full of desktop wallpaper pictures. To select them all, I just highlighted one and pressed CTRL +A.

With all the images in the folder selected, I pressed “F2” to rename them. You can right-click and choose “Rename”, you can click the Rename button at the top of File Explorer, or you can just press F2 like I did.

Cloudeight InfoAve

The first picture’s name in the folder will become editable:

Cloudeight InfoAve

Just type in the name you want (I chose Wallpaper) and press Enter.

Cloudeight InfoAve

And all the files in the folder will be named Wallpaper (1), Wallpaper (2), sequentially to the last image the folder.

Cloudeight InfoAve

So, folks, if you end up whole bunch of precious pictures with names like DCS122420175947.jpg, wouldn’t it be better to have them all named Julies-birthday2018(1), Julies-birthday2018(2) or Tahiti-vacation2017(1), Tahiti-vacation2017(2) and so on? We thought you’d agree. And now you know how easy it is to do.

Oh, and one more thing: You can use this tip to rename files of any type, not just pictures.
Cloudeight InfoAve Premium

The Killer in Windows
Windows 7, Windows 8x, Windows 10

If you’ve ever been faced with a non-responsive program that you simply cannot close or terminate no matter what you try, we’re going to show you a way to kill it and force it to close - immediately! And it’s not hard to do.

We are using Firefox as an example for this tip. You can terminate most programs this way.

I recently had a problem with Firefox, there were several tabs open and I could not close any of them, nor could I close Firefox.

In a situation like this, you can use a Taskkill command to close all instances of Firefox. Here’s how:

a. Open a Command prompt. In Windows 7 type CMD in Start menu search and press Enter when it CMD appears at the top. In Windows 8x press Windows key+ S to open search, type CMD and press Enter. In Windows 10 type CMD in taskbar search and press Enter.

b. At the command prompt type:

taskkill /im firefox.exe /f

and press Enter. Make sure you type the command exactly as you see it above and leave the spaces exactly as shown above. If you typed the command correctly, you’ll see that every instance of Firefox has been terminated.

Cloudeight Windows tips and tricks

You can close most programs this way. Just substitute the program’s exe for Firefox. For example: If Chrome is not responding, substitute chrome.exe for firefox.exe in the command. If Edge stops responding, substitute microsoftedge.exe for firefox. If you’re not sure what the name of the exe for the program you want to kill, open Task Manager and look in the list of processes.

Don’t try to terminate Windows processes, system processes or you security software this way. It probably won’t work and you could cause problems if it does. But for killing most programs than have stopped responding and you can’t close any other way, you can kill them using Taskkill.

One more thing, Colombo: If you terminate a program like Word, Notepad, WordPad, any word processor or image editor this way, you’ll lose any work you haven’t saved.
Cloudeight InfoAve Premium

How to Filter Messages In Gmail

For everyone who uses Gmail

Using filters in Gmail is a great way to take control over your email. For example: You may have marked a message from a sender who you want to receive mail from as “Not spam”, only to find as Gmail refines and updates its spam algorithms that after a time, mail from that sender ends up back in the spam folder.

You can create filters for many things in Gmail, but for this tip we’re going to focus on prevent good mail from repeatedly ending up in your spam folder even though you’ve added the sender to your address book and marked it not spam

If the address that is being sent to spam is already in your address book and you’ve already told Google it’s not spam, then you should try creating a filter for it. Here’s how:

Select a message from the sender whose mail you don’t ever want sent to the spam folder. For this example, I’ve chosen our favorite newsletter 🙂 “Cloudeight InfoAve Premium”. Once you’ve selected a message, additional icons will appear at the top of the reading pane. One of these icons appears as 3 vertical dots. Click on it and then click on “Filter messages like these”:

Cloudeight Gmail Tips

As soon as you click “Filter messages like these” you’ll see another dialog appear where you can refine the filter. If all you want to do is make sure messages from this sender never go to the spam folder, just verify the email address of the sender is correct at the top, then click on “Create filter”.

Cloudeight InfoAve Tips for Gmail

After you click “Create filter”, you’ll see another window open. In this window choose “Never send it to spam” Then click “Create filter”.

Cloudeight InfoAve Gmail Tips

That’s it. Now any messages from this sender will never be sent to spam no matter how many time Gmail changes their spam algorithm. And also note that any previous messages that are currently in the spam folder from this sender will remain in the spam folder unless you tick the box next to “Also apply this filter to matching messages”.

You can create other filters as well, including one that will automatically delete mail from a certain sender and/or one that matches other criteria which you can designate in the “Create filter” dialog.

Once you start using Gmail filters, you’ll have even more control over your Gmail email account.

Cloudeight InfoAve Premium

The New Clipboard Manager in Windows 10 Version 1809
Windows 10 Version 1809 (and newer)

We posted an article about the new enhanced clipboard manager included in the new version of Windows 10, back in early October after Microsoft released Windows 10 Version 1809 (October 2018 update). Right after we posted it, Microsoft suspended the update because of major problems with it. It was eventually re-released in early November and it is gradually rolling out to all Windows 10 users. If you have not been updated to Windows 10 Version 1809, it’s coming, but  it may make take another month or two for everyone to get it.

So  now that more and more of you have been updated to Windows 10 Version 1809 this is a  reminder that Windows 10 Version 1809 has a new enhanced Clipboard – and it really works well.

After 20+ years of the same old Windows clipboard, and dozens of freeware enhanced clipboard managers later, Microsoft has finally updated the venerable old Windows clipboard and enhanced it so Windows 10 users have a nice, built-in clipboard manager.

This tip applies to Windows 10 version 1809 (October 2018 Update) and subsequent versions of Windows 10. If you’re not sure what version of Windows 10 you have, type “Winver” (without the quotes) in taskbar search and press Enter.

If you’re using Windows 10 version 1809 here’s how to activated the enhanced Windows 10 clipboard:

1. Open Settings (Windows key + i ) or Right-click on the start button and click Settings.

2. Click on System then click “Clipboard”

3. Turn the switch under “Clipboard history” to “On”.

Cloudeight Windows 10 Tips and Tricks

To view your saved Clipboard items, press Windows Key + V. This will bring up the clipboard view. You can paste anything saved to the enhanced clipboard by clicking on the item. And if you want to save something to your clipboard to use over and over – for example an email signature, just pin the item to you clipboard by clicking on the “pin” icon. Once pinned it will stay on your clipboard until you unpin it. Clearing the clipboard will not remove pinned items.

In the screenshot above you can see that images and text are saved to the clipboard when copied. The time stamp shows when the clips were saved, but the time doesn’t show when you paste an item.

We think you’ll find Windows 10’s enhanced clipboard a big improvement over the old Windows clipboard.

Cloudeight InfoAve Premium

Want more computer tips & tricks?

Why you should never click "Check for updates" on Windows 10

Some Settings in Windows 10 You May Have Missed

We have thousands of Windows tips, tricks and more on our InfoAve web site.  Come see for yourself

Cloudeight InfoAve Premium

Cloudeight ChristmasEmsisoft Renewal + Checkup and Optimization $25
If you're already using Emsisoft, this deal is for you!

We'll add 365 days to your current Emsisoft Anti-Malware/Antivirus license, check over your computer, optimize your computer startups and settings. Best of all, you'll get all of this for same price as a Emsisoft Anti-Malware one-year renewal without the extras!

Get more information and/or take advantage of this special offer right now!

Does not include computer repair. Offer good through Christmas Day.. 
Cloudeight InfoAve Premium

Cloudeight InfoAve Premium -Tips & Tricks

Christmas is a time for giving. Today's site pick will help you give food and help to those in need. Even if you don't have anything to give, you can give help to the needy just by using We have featured this site before, but if you haven't been there recently, you might be surprised!

It’s fun, educational, and your participation is all it takes to help those in need. And we warn you, if you’re a vocabulary freak, you are going to spend a great deal of time playing the vocabulary quiz on Free Rice. Indeed, it's easy to spend hours and hours on Every minute you spend on it and every vocabulary word you get right, helps feed a hungry person somewhere in this world. The gap between the very rich and the very poor has become deeper and wider than it has ever been. Most of us, thankfully, are somewhere in between. Even if you don’t have much money you can help someone who has even less, by playing the vocabulary and other available quizzes on Freerice – there are dozens of levels of vocabulary word... so no matter how large your vocabulary, you'll find the top levels challenging. If vocabulary isn't your thing, you'll find many other quiz categories including: Math, Humanities, Language (German, Spanish, French, Italian, Latin), English Grammar, Chemistry, Geography and more.,

Here’s the concept of It’s a vocabulary quiz. Each word you get right, the site and its sponsors will donate grains rice to the United Nations World Food Program. I spent a lot of time on this site and answered 79 vocabulary words in a row before I missed one – it was just because I was tired EB! I benefited because I learned quite a few new words and I’m sure the thousands of grains of rice will help feed someone who is hungry.

If you like challenges, testing your knowledge and helping people too, you’ll really love this Cloudeight Site Pick.

Here are some words from the developers of


Freerice is a 100% non-profit website that is owned by and supports the United Nations World Food Programme.

Freerice has two goals:

Provide education to everyone for free.

Help end world hunger by providing rice to hungry people for free.

Each time you answer a question right, the banner ad that you see generates enough money for the World Food Programme to buy 10 grains of rice to help reach Zero Hunger.

Each time you answer a question right, the banner ad that you see generates enough money for the World Food Programme to buy 10 grains of rice to help reach Zero Hunger.

We are rebuilding Freerice to fix some of the technical problems we have with this version of the site. Freerice is still working, and money is being generated as you play to help people in need, but you can no longer sign up for new accounts. Please visit our Beta Version to sign up for an account there.

Thanks for playing!
Cloudeight InfoAve Premium

Take some time, challenge yourself, have some fun and help those in need by visiting You'll be glad you did!
Cloudeight InfoAve Premium

Cloudeight ChristmasEmsisoft One Year License + Installation & More! $25

If you're not using Emsisoft, this deal is for you!

This special offer is for new Emsisoft customers and includes all of this: We will scan your pc and clean any malware, PUPs, viruses, from your computer. We'll remove your current antivirus software. We will install and configure Emsisoft Anti-Malware for best protection and performance. Offer includes a one-year Emsisoft license. During our Christmas Special, you'll get all of this for LESS than the regular retail price of Emsisoft Anti-Malware!

Get all the details and/or take advantage of this Christmas special here.

Offer good through Christmas Day. Does not include computer repair.
Cloudeight InfoAve Premium

Cloudeight InfoAve Premium - Essays , Rants, etc.

Finding the Magic of Christmas

The Christmas lights glowing in the rain do not look much like Christmas lights to me. They look old and hazy, dull and out-of-place — and oddly out of time. I feel as though I have suddenly been thrust into the middle of a soggy, chilly March and people have forgotten to take their Christmas decorations down.

It doesn’t seem much like Christmas to me this year. In the December rain the Christmas lights look more forlorn than festive; just another reminder that the magic of Christmas is missing for me this year. I wonder where it went?

The magic memories of Christmas that most of us treasure are unique to each of us. Looking back, things always have a way of looking better than they probably really ever were. Everything in the present is colored by everything else going on in the present – our daily lives can be busy and complicated. It seems odd that you really can’t get a true picture of things until you can stop somewhere in the future and look back. And in reflection you don’t get a true picture either – you get a picture that looks better than the real one; better than it did when the memory was created and painted in your mind.

Tonight, I’m living in the present and walking through a particularly nasty and cold December rain. It is the kind of night that could chill your bones and freeze your soul in the middle of July if you dare to remember it. Maybe sometime, next summer, I’ll look back on this night and it won’t seem as bad as it does now.

Memory is such a charming flirt.

The rain is somewhere in between ice and snow...
Read the rest of "Finding the Magic of Christmas" here.
Cloudeight InfoAve Premium

Merry Christmas from both of us to ALL of you!

Our Christmas Gifts to You!

We appreciate your friendship and support, more than you know. As our way of saying "thank you" for helping us and supporting us, we have some gifts for you. We hope you enjoy them!

Cloudeight WinterHouse Screensaver

We're giving away our WinterHouse screensaver as our way of saying thank you and Merry Christmas.

Our WinterHouse screensaver is a  holiday tradition - it's unique - and it's our most popular screen saver ever! Our WinterHouse makes a great screen saver for the Christmas season and you can use it all winter long. Our WinterHouse scree saver will add beauty and serenity to your desktop this Holiday Season and all winter long too.

It's our most popular screensaver ever!

Learn more about our WinterHouse Screensaver and download it free right now!

Merry Christmas from Darcy & TC

"Raincrows and other Essays" Ebook

"Raincrows and other essays" features 87 of our favorite essays written between 2003 to 2015;  this ebook contains over 350 pages of great reading. And for a limited time we're offering this ebook at a special price.

Our Raincrows help page features some tips for you on how to move the ebook to  your other devices such as a tablet computer or phone. And we'll show you how to read the ePub format on  your Windows PC by downloading a fabulous freeware program called Calibre and we highly recommend that you do. We'll also give you advice for reading the Windows-only version. You can also print any or all of the essays from the ebook if you like.

Read more about "Raincrows and other essays" and download it free right now!

Cloudeight InfoAve Premium

Cloudeight InfoAve Premium - Back to Basics

Don't sleep in the subway... and don't type a URL (Web site address) in a Search box!

We were doing a session the other day and we gave a customer a link to paste in their browser in order to connect for a Cloudeight Direct Computer Care session. The customer reported back to us that the link we gave her led to all sorts of sites, and none of them had anything to do with us or her session. After some investigation we determined that she was pasting the link we gave her in the search bar of her browser instead of the address bar. And what a difference this makes.

The example we're going to use to day is for someone who is looking for Microsoft support. They know the support address is and they typed in in correctly, but instead of typing it in to the browser's address bar, they mistakenly typed it into the search bar. This is what comes up if you do that:

Cloudeight InfoAve

If you click any of those you might find yourself smack dab in the middle of a Microsoft support scam, we tells ya. If you type in a browser search bar (see below), you could end up steering yourself right in to a scam (see above).

Cloudeight InfoAve

But when you type the URL (Web address) into the browser's address bar (see screenshot below), you'll end up on the correct site and save yourself oodles of potential problems.

Cloudeight InfoAve

See? Typing in a site's URL (Web address) into the browser's address bar instead of the search bar, means you'll more likely end up on the right site - assuming you type the address correctly - always double check! .
Cloudeight InfoAve Premium

Sales of the following products and services help support our newsletters, websites, and computer help services we provide.

Cloudeight Direct Computer Care: Single Keys or Season Tickets - always a great deal. Cloudeight Direct Computer Care is like having PC insurance. Get more information here.

Emsisoft Anti-Malware:  Emsisoft is the only Cloudeight endorsed and recommend Windows security program. It provides users with a complete antivirus, antimalware, anti-ransomware, anti-PUPs solution. We offer single Emsisoft licenses and multi-computer licenses at discount prices. Also, we offer our exclusive Emsisoft with Cloudeight installation & setup. Get more information here.

Cloudeight Backup Service: Professional setup of a complete backup system including creation of rescue media, image backups, incremental backups, Cloudeight Direct Backup session key and a lifetime license for Ashampoo Backup Pro 11. Get all the details here.

Thunderbird Email Setup: Thunderbird is a great email program that you can use with your Gmail and (Hotmail) web mail accounts as well as with your Internet provider's email. We'll set it up right for you. Our set up includes configuring up to 3 emails accounts and setting up Thunderbird to use stationery (if desired). Our Thunderbird Email Setup Service is always a great deal. For more information visit this page.

Reg Organizer 8.20: Reg Organizer is the Swiss Army Knife of Windows tools. It's far more than just a registry optimizer and cleaner... it's Windows all-in-one toolkit. Helps you keep your computer in tip-top shape and helps solve annoying Windows problems. Reg Organizer works great with Windows 10 too! Get more information about Reg Organizer (and get our special discount prices) here.

Cloudeight InfoAve Premium

Help us help you.
Donations help us continue our mission to keep you informed, separate the truth from the hyperbole, and help you stay safer online. We provide support to thousands of people. Every week we help dozens of people via email at no charge. Thanks to donations, we do a lot more than provide this free newsletter. We help you recognize online threats, fight for your online privacy, and provide you with the knowledge you need to navigate the Web safely, and help you get more out of your PC.
Help us keep up the good fight with a small donation.
After you donate, you will receive an invitation to become a Cloudeight Booster.
Interested in making a monthly gift? Visit this page. Help us keep helping you!

Thank you so much for your support!
Cloudeight InfoAve Premium

Cloudeight InfoAve Premium

Cloudeight InfoAve Premium

Cloudeight InfoAve Premium

These products and services are recommended and endorsed by Cloudeight:
Also... don't forget:
Cloudeight InfoAve Premium

We'd love to hear from you!

If you have comments, questions, a tip, trick, a freeware pick, or just want to tell us off for something, let us know.

If you need to change your newsletter subscription address, please see "Manage your subscription" at the very bottom of your newsletter.

We received hundreds of questions for possible use in IA news. Please keep in mind we cannot answer all general computer questions. We try to personally answer as many as we can. We can only use a few to in each week's newsletter, so keep this in mind. If you have a support question about a service or product we sell, please contact us here
Cloudeight InfoAve Premium

Subscribe to our Daily Newsletter!

Get computer tips & tricks every night. Our daily newsletter features a computer tip/trick or two every day. We send it out every night around 9 PM Eastern Time (USA). It's short and sweet, easy-to-read, and FREE. Just visit this page and sign-up. All you have to enter is your email address. Once you confirm your subscription, you'll receive our daily newsletter every day, six days a week. You can unsubscribe at any time.

Print our Cloudeight Direct Computer Care Flyer!

Spread the word about our Cloudeight Direct Computer Care computer care and repair services. Get our ready-to-print flyer here.
Cloudeight InfoAve Premium

We hope you have enjoyed this issue of InfoAve Premium. Thanks so much for your support and for being a Premium subscriber.

Merry Christmas from both of us to ALL of you!

Wishing you a very blessed and Merry Christmas from both of us to ALL of you!

Darcy & TC
Cloudeight InfoAve Premium - Issue #793
Volume 16 Number 10
December 21, 2018

Not a subscriber? Subscribe to our InfoAve Premium Newsletter.

Share Us on Facebook!
We'd love for you to share us with your family and friends on Facebook. Help us by sharing us on Facebook!

Find us on Facebook!
Cloudeight InfoAve Premium

"Cloudeight InfoAve Premium" newsletter is published by:

Cloudeight Internet LLC
PO Box 73
Middleville, Michigan USA 49333-0073

Read our disclaimer about the tips, tricks, answers, site picks and freeware picks featured in this newsletter.

Copyright 2018 by Cloudeight Internet