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Issue  #797
Volume 16 Number 14
January 18, 2019

Dear Friends,

Welcome to Cloudeight InfoAve Premium issue #797. Thank you very much for subscribing and for being a part of our Cloudeight family. We appreciate your friendship and support very much!

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Cloudeight InfoAve Premium - Reader's Comments

A comment from Larry
Just want to thank both of you for all you do. I really like the information that in your newsletters. I've written you several times about problems I was having with my PC and every single time I've written you've answered me and helped me. And never asked for a penny. Speaking for myself and I'm sure many other followers of yours. we really believe in you and trust you both. Thanks so much for all your hard work. You are appreciated. Larry.

A comment from Carol
Thanks Darcy! You've don't it again. You went way beyond what I expected and did more than you had to and now my computer is running great again. I thank you and TC for everything you do to help us. You both are amazing. Carol B.

A comment from Barb
A big THANK YOU to Darcy for sorting out my email . Using Senior Pass and unattended remote session, I have had my problem solved, and all I had to do was leave the computer on. Cloudeight is unique for delivering a service like this. Darcy and TC are a pair of magicians. Thanks again Darcy! Barb.

A comment from Joyce
I had a warning appear on my husband's laptop when I opened it last week. I didn't understand anything in its jargon or what it was even telling me what I should do but my brain saw it as important. I didn't even know if it was safe to use the laptop before doing as it asked. I thought about this all day then I decided to use my desktop computer to contact my faithful Cloud Eight people and was able to have T.C. come in to do his magic on my problem (he doesn't think he has it, he just doesn't know it) and he figured this all through for me. After T.C. was done and made it all safe again, even my nerves which were all jumbled, my husband's laptop is now O.K. and in his kindness and understanding, he gave me an offer I couldn't refuse and as long as we have a computer in our home they; T.C. and Darcy will be in our home, email and if they were close enough in person they would be welcomed around our table in person. That is how much we trust them.

A comment from Barbara R.
TC has a bald head after tearing all his hair out working over my computer today. He told me, up front, that he was not a "Miracle Worker" but he speaks with a forked tongue. He IS a Miracle Worker and more. A HUGH thank you from your 81 y.o. Texas connection.
A big Cloudeight "Thank you!" to  Larry, Carol, Barb, Joyce, Barbara  and everyone who took time out to write to us this week. We appreciate your kind words and your support very much! EB & TC

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Here are some important links for you:

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Bev lost her Emoji keyboard (Windows 10)
I still have Windows 10 version 1809 & after new updates my emoji keyboard has disappeared. Only a regular keyboard appears in my toolbar. Can this be fixed? Thanks Bev P.

Our answer
Hi Bev. Emoji are on the Windows 10 1809 touch keyboard. You can show or hide the touch keyboard icon on your taskbar this way:

1. Right-click on any open area of your taskbar

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2. Tick "Show touch keyboard button"

3. On your touch keyboard, click the smiley key to open Emoji:

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Then you'll see this:

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That's it. Now you'll see the touch keyboard icon on your taskbar and from there you can open Emoji.

Another tip. If you just want to use Emoji, you don't have to use the touch keyboard, You can open the Emoji pad by holding down the Windows key and tapping the . (period) key.

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Hope this helps you, Bev.
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Cheryl wants to know why Windows Update updates Windows Defender when she is using Emsisoft
Morning Mr. TC and Ms. Darcy, Hope your New Year is going well. My OS is Windows 7, Home Premium, 64bit. My browser is Chrome. I use ONLY Emsisoft for my anti-virus/malware protection.  I have never turned on nor would I know where to find "Windows Defender Antivirus" on my computer. Can you please tell me why when Windows does an update, that is it installing updates for Windows Defender? Thank you. Cheryl L.

Our answer
Hi Cheryl. It's not Windows Defender antivirus - it's Windows Defender Security center which contains the Windows Firewall and account security. I don't have a Windows 7 computer but if you look in Windows Defender Security Center you should see that Emsisoft Anti-Malware is protecting your computer and Windows Firewall is turned on... among other things.

Since Windows Defender is part of Windows it will continue to get updates.

A reminder for you and everyone still using Windows 7: You have just over one year left to use Windows 7 before it's no longer supported by Microsoft. After January 14, 2020 you'll no longer get security updates or any other updates for Windows 7. After that, companies will stop making/updating software for Windows 7 - as has happened with Windows XP and Windows Vista.
Cheryl wrote back: "Thank you Mr. TC for the info regarding the Windows Defender updates and about the expiration of updates for Windows 7. I was not aware of the deadline. Appreciate you letting me know.  Your faithful follower, Cheryl"

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Joyce wants to know if a notification to restart her computer is genuine
I just had a blue box appear on my screen that Windows is asking me to restart my machine to update. Is this for real and if not what am I to look for that will identify it as an actual Windows update? I clicked the ask me later (after asking you if you heard anything about this just appearing on my machine screen.)

Our answer
Hi Joyce. Windows 10 shows notifications to restart, and these can have a blue background with white text - depending on your Windows 10 color scheme. Also, when you install - or uninstall - some programs you'll get a notice to restart your computer. Without actually seeing the reminder you reference, we can't tell you exactly what it is. But we can tell you this:

Look in Settings > Updates & Security > Windows Update, and you'll see immediately if you have an Windows update pending.

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If you see it there, then you know for sure you need to restart your machine to finish installing a Windows update and  you'll know for sure that the update notification you received was genuine.
Joyce wrote back: "Thanks from Joyce."

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Toby says NoVirusThanks is no longer working on his computer
NoVirusThanks that enables and disables Windows updates is no longer working on my windows 10 Asus computer. I tried uninstalling it and reinstalling it and it still doesn't work. Do you have any suggestions. Thanks for you prompt reply.

Our answer
Hi Toby. NoVirusThanks is a company not a program. They offer many Windows programs. We don't provide support for NoVirusThanks products. We recommended one of their freeware programs once. The program we recommend was called Windows Update Stop - which enables and disables Windows Updates on Windows 10.

Try downloading the latest version and then rebooting your computer.

 You can read more about Windows Update Stop and download the latest version here.

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Kathleen wants to know how to find her Windows 10 Product Key
How do I find my product key? Can You Help? I know it was just a tip from you and of course...I can't find it. Thank you! Kathleen.

Our answer
Hi Kathleen. You really don't need a product key with Windows 10 - even if you reinstall Windows 10. Your product key is embedded in your BIOS. So, unless you changed your computer's motherboard, you'll probably never need a key.

That being said, read our article here - you'll find 2 ways you can find your Windows 10 Product Key.

Hope this helps you  and also answers your question.

Kathleen wrote back: "Thank You! I did find it...the tip from you. It was right where I left it.....Confused smile. Everything cleared up...well, not my brain. I swear I have never been the brightest bulb but as I am shaking hands with light is getting dimmer and dimmer. Thank You two are the absolute best. Kathleen"

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Eileen's computer was working fine until a Windows Update
HI TC & Darcy. I was so happy both computers were working just fine. Last night they did the Oct. update. to Windows 10 I have no idea what they have done to my computer but now I cannot open a lot of programs and I can't open Photos and Mail. It tells me to go to the Microsoft store and even that won't open. I wish they would leave things alone. I had almost finished transferring my stuff. Now it's back to square one. Good thing I have C8 start Page. At least I can see mail etc. and Chrome works. Too bad about anything else. Could someone help me out? Eileen

Our answer
Hi Eileen. Since you have a SeniorPass and we had set up Anytime Support (unattended session) for you, I was able to connect to your PC first thing this morning.

The update to 1809 (Oct. Update) was done on your PC last month (12/27/18). Whatever update was installed last night was not the October Update. I checked and the option to go back to the previous version is not available meaning the update was installed more than 10 days ago.

I removed 2 of the recent Windows updates that were installed on 1/9/19 and made a couple of changes based on 2  scans I did;  I was able to get everything fixed for you. Your photos app, mail app and Windows store app are now working, and all the other problems you were having have been fixed.

I think you'll find everything is working  now.

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Maureen wants to know about FixMeStick
Can you tell if FixMeStick is any good? I hear different stories about it and but not sure what to do. Maureen.

Our answer
Hi Maureen. FixMeStick is just another in a long line of scamware that we call "One Click Fix Scams". We've written about FixMeStick and the others several times.

Read this article about FixMeStick and other scams of its ilk.

Hope this helps you - and saves you money!

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Diane is having problems with Chrome
My Google Chrome has suddenly started also opening YouTube when I open Chrome. I don't think I've changed any settings. But any ideas how I can get this to stop?

Our answer
HI Diane. The easiest & quickest way? Reset Chrome. This will reset Chrome back to its default state - which opens to new tabs page. It will disable all Chrome extensions, but not remove them... this is helpful in case an extension changed your Chrome start page. You can re-enable the extensions you want after the reset. Resetting Chrome also clears browsing history.

1. Learn how to reset Chrome here.

2. Learn how to set a new start page in Chrome here.

3. Learn how to turn Chrome extensions on & off here.

Hope this helps you, Diane. If you need anything else, let us know.

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Patricia wants to know why we didn't stop a Microsoft popup from causing her serious problems with her computer
On Jan 9 my computer was taken over by Microsoft web page pop up. I couldn't get back on until today. With my daughter's help. Why didn't you catch it? How can I prevent. It has happened before. When this happens, there is NO way to notify you, What is the answer to this. Thanks for your help. Pat

Our answer
Hi Patricia. I think you're asking about why Emsisoft didn't stop this. So we'll tell you:

Microsoft Popups are not from Microsoft and they are not malware or viruses. They are advertisements trying to trick you into clicking a link or call a phone number to sell you a repair or tech support scam. There is no antivirus software that is going to stop advertisements from popping up when you browse the Web. There are literally thousands of these scams out there. The best way to deal with them is to know they're out there, to recognize them we you see them, and know how to get rid of them quickly.

We have written several articles about this - including pictures of what these scams look like. This morning, because I've been reminded by your email how many people have this problem with these kinds of scams, I've updated the article with new images and simple ways to close these scam popups.

Please take some time and read the information here.

Remember, antivirus, anti-malware, security software can not protect you from ads, they can't stop you from clicking on things that cause problems and they can't stop advertisements which appear as web pages or popups from tricking you. The best way to stay safe is to be informed.

Hope this helps you!

Patricia wrote back: "Thank you for your help. I will print out the page you sent. Patricia"

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Just order any Emsisoft product from our regular order page by January 28, 2019, and we'll send you a RoboForm Anywhere one-year license FREE!; We'll also send you information on RoboForm's award-winning 24/7/365 customer support.

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Cloudeight InfoAve Premium -Tips & Tricks

Managing Extensions in Chrome
Windows 7, Windows 8x, Windows 10
Google Chrome browser installed

If you are having problems with Chrome, you should first check the extensions you've installed. Some extensions can cause problems with Chrome. If you feel an extension is causing problems with Chrome, you have two easy options: You can disable the extension or your can remove it. Disabling the extension retains the extension, but stops it from running. You can, if you choose re-enable it should you want to do so . If you remove the extension it will be completely removed from Chrome. However, you still have the option to reinstall the extension in the future should you ever want to do that.

First, let’s open extensions in Chrome. Click the 3-vertical dots icon in the top right corner and click “More tools” > “Extensions”…

Cloudeight Chrome Tips

When the Extensions dialog opens, you’ll see all of your extensions. If you want to disable an extension, look for the on/off switch and slide it to the left (off).

Cloudeight Chrome Tips

In the screenshot above, all extensions are turned on. You can tell by the switches. Slide the switch to the left and it will turn the extension off – but not remove the extension from Chrome. As you can see by the screenshot below, it’s easy to tell when the extension is turned off. When you slide the switch to the left to turn off an extension, the switch becomes gray and white… as you can see below.

Cloudeight Chrome Tips

You can turn the extension back on by sliding the switch to the right. When the switch is on it will be colored blue.

If you no longer want an extension and want to remove it from Chrome, just click the “Remove” button. You’ll be asked to confirm that you want to remove the extension. Once you confirm your action the extension will be removed.

So, now you know how to turn extension on and off, and also how to remove extensions from Chrome.

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How’s Your Laptop Battery?
Windows 10 (all versions)

Today, we’re going to show you an easy way to check your laptop battery . You’ll be able to see how the battery’s charge capacity has changed since your laptop (or battery) was new. Like most rechargeable batteries, laptop batteries capacity and performance degrade with age. An older laptop battery cannot hold as much charge as a newer battery. The lower the battery’s capacity, the less time you’ll have to use your device while on battery power.

Windows 10 allows you to check your battery’s health quickly. And it’s easy to do.

1.) Type CMD in taskbar search

2.) When Command Prompt appears at the top, right-click on it and choose “Run as administrator”
Cloudeight InfoAve Windows 10 Tips

3.) When the command prompt window opens, type the following command at the prompt:


Make sure you leave a space before the slash. Press Enter:

Cloudeight InfoAve Windows 10 Tips

4:) After a few seconds you’ll see that Windows has generated a battery-report.html file and saved it in C:\Windows\System32\battery-report.html. In File Explorer, navigate to C:\Windows\System 32 and find the file named “battery-report.html”. Hint. Once you navigate to C:\Windows\System32 type battery in the File Explorer search and the file will appear at the top.

Cloudeight InfoAve Windows 10 Tips

When you open the battery-report file, you’ll be able to find out how healthy your battery is.

Cloudeight InfoAve Windows 10 Tips

If you look at the battery report above, you’ll see my 3-year-old ASUS laptop battery’s designed capacity is a lot more than its current capacity (it’s just a little less than 1/3 of design capacity). That’s not good and it means it’s time for a new battery. If I continue to use this laptop and it’s on battery power, I will have less than 1/3 the amount of time I did when this computer was new. Unfortunately, this ASUS doesn't have an easy to replace battery and it's difficult to remove and replace.

Farther down in the report, there’s a section called “Battery capacity history”. Here’s a section of my ASUS laptop battery capacity history. As you can see since July last year my battery’s full charge capacity has dropped from 25,906 to 19,699 in just six months. It will continue to drop and eventually I won’t be able to use this laptop on battery power anymore unless I jump through hoops to get the old battery out and replace it with a new one. I am more apt to buy a new laptop when that time comes.

Cloudeight InfoAve Windows 10 Tips

Let’s look at my old Dell laptop (now 7-years-old). I use the Dell for testing software and for testing upcoming versions of Windows. Surprisingly, the original battery in the Dell laptop is in far better shape than the battery in the newer ASUS laptop:

Cloudeight InfoAve Windows 10 Tips

Above you can see that this 7-year-old battery is still able to hold 80% of its original charge. Plus, the Dell has a removable battery which can be replaced. But with 80% of its design capacity remaining, I’m not going to have to buy a battery for it any time soon.

So, how’s your laptop battery?

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Beware the Adobe Flash Player Bundle
Windows 7, Windows 8x, Windows 10

If you’re using a browser like Firefox or Internet Explorer where Flash Player is still an add-on… heads up!

Adobe has long played games with its installer. They used to try to trick you into installing McAfee Site Adviser. But now Adobe and McAfee have teamed up to make things even worse… with Adobe now bundling two (in our opinion questionable) McAfee products with its Flash Player installer.

It’s important that you keep Flash Player up-to-date because of its inherent vulnerabilities when it is not kept updated. It's just too bad that Adobe takes advantage of people by bundling two essentially dubious McAfee browser extensions with Adobe Flash Player.

We recently became aware of this when one of our subscribers noticed he had McAfee software on his computer, but never installed any – and no McAfee software came pre-installed on his computer. So, today we did a test. Our Firefox browser showed that Adobe Flash Player was outdated and needed an update We went ahead and did the update and this is what we found.

When we tried to install the Adobe Flash Player update, there were two “Optional offers” – both were pre-selected. The first pre-selected offer was “McAfee Security Plus” a useless browser extension. The second offer, even more worthless than first, is called McAfee Secure Connect – which supposedly protects your “online activities and personal info” you with a single click – which is highly doubtful.
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Be sure you don’t rush through the installation of this tricky “brand name” software bundler. Uncheck both boxes on under “Optional offers” before you click the “Install now” button. This is a really tricky one because you must click the “Install now” button to install the updated Adobe Flash Player, but if you don’t uncheck those two “offers” you’re going to end up with two browser extensions you didn’t know you were getting – and which you do not need.
Cloudeight InfoAve computer tips

Now you know what to look for, so you should be able to avoid this bundling attempt by two brand names you should be able to trust, but unfortunately cannot.

If you’re using Chrome or Microsoft Edge you never need to download Flash Player or update it. Flash Player is included with Chrome and Edge and is updated whenever the browser is updated.

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Be Prepared – Not Scared: Tech Support Scams & Microsoft Support Scams Are Everywhere!
Windows 7, Windows 8x, Windows 10

Each week we receive several emails from people who have been scammed by either a Microsoft support scam or another support scam. We are reprising this article because it’s important that you know what these scams look like, how they work, and how they try to trick you. If you read this article and you look at the images of some of these scams, then you’ll be better prepared and you won’t fall prey to these criminals. We are trying to keep you safe – and keep you from wasting your money on these kinds of scams.

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In a hurry? If you want to skip the why and get to how to get rid of these scams popups, click here. We hope you’ll read this entire article so you’ll recognize these scams on sight. If you know what’s coming, you can be prepared. And if you’re prepared you won’t be scared and panic.

In this article we’re going to explain how these scams work, how to get rid of them if you see them, and show you some examples so you will recognize them when you see them. And if you spend enough time on the Web, you will see one of these scams.

Whether it’s a Microsoft support scam or any tech support scam, you need to know these kinds of scams abound- and sooner or later, you’re probably going to run in to one.

We receive several emails each week from folks who encounter these kinds of scams and are convinced their security software has let them down now they’re infected. But it’s not true. Most of these support scams are carefully crafted advertisements cunningly created to make them appear to be warnings coming from your own computer or from Microsoft.

Because it seems these tech support scams are back in full vigor, we hope you’ll read this article, look that the images here, so that you’ll know, right away, when you’ve encountered one of these tech support scams. Remember: The actual warning you see may look a bit different [the most popular tech scam going around at the time of this writing what we call the “You-have-been-infected-with-the-xxxx-Virus” scam.

Whatever the virus of the day is supposed to be, the name whatever the name is it will be terrifyingly awful sounding. But stay calm. It’s a fake

In the past, many people who have run into the Tech Support or Microsoft Tech Support Scam have been contacted by scammers and warned by telephone that their computers are infected or compromised.

But it seems now, the fake “your computer is infected with **whatever the name of the non existent virus/Trojan is ** or the ** your computer has been compromised and your personal information is at risk** – or the even scarier **If you don’t click this – all the data on your hard drive will be erased* popups that appear, seemingly out of nowhere, when browsing the web. Many appear to be coming from your own computer.

All of these fake “Your computer is infected” or “Your computer is compromised” or other dire warnings that pop up out of nowhere, are popups ads. They’re not viruses, or Trojans or malware. They’re ads that try to trick you into calling a phone number for support. They’re scams.

And regardless how many times the scam popups mention Microsoft or show the Microsoft logo, or how many times the ads refer to “Certified Microsoft Technicians” there’s a 100% certainty that they’re scams.

We have warned our readers about scams many times, but we are once again seeing more and more people losing a great deal of money to these criminals… and many times they’re being tricked because they see the Microsoft logo or Certified Microsoft Technicians on the fake warning, and that convinces them the warning is legitimate. So they let down their guard and call the phone number they see in the popup and then allow the crooks access to their PC.

To see pictures of what these scam popups look like and what to do when you see them, we hope you'll take a few minutes and read the rest of this article right now. Save your money and aggravation you save by knowing what to do when you see one of these scams.

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Ron's Tip on Remote Connections
Windows 10 (all versions)

Note: This tip was submitted by Ron and we're featuring it here because we think it may help some of you who may need to connect to other computers remotely. Thanks to Ron for sending it to us.

I usually use TeamViewer to connect to other family members when they need help with their laptops since they are spread across the country but for those who are in the house with me there is another option:
Here’s how to use Remote Desktop Connection to connect remotely to another device:

1. Click the search bar on the taskbar.
2. Type remote desktop.
3. A list of search results appears.
4. In the Remote Desktop Connection window, type the IP address or the name of the Windows device that you want to connect to; then click Connect.

This works quite well.

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Want more computer tips & tricks?

USB Troubleshooter for Windows

Uninstall Programs Using Settings, Apps & Features

We have thousands of Windows tips, tricks and more on our InfoAve web site.

Come see for yourself!

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Cloudeight Direct Computer Care SeniorPass

Includes "Anytime Repair" with Our Unattended Support Feature!

SeniorPass: A Great Deal for Our Friends 60 and Older!

With our Cloudeight Direct Computer Care SeniorPass, our friends age 60 and older get one full year of unlimited computer care and repair for one low price. With our SeniorPass you'll get the best computer care anywhere - any time you need it!

SeniorPass is valid for unlimited computer care & repair sessions for one full year starting with the first time you use it. The clock does not start ticking until you use your SeniorPass for the first time. A great deal!

Having SeniorPass is just like having insurance for your computer. You'll get one full year of computer care and get help with almost any computer problem whenever you need it. We're here to help you.

Computer care & repair for one full year just $99!  Check out our SeniorPass offer right now!

Get your SeniorPass and/or get more information here.

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Cloudeight InfoAve Premium -Tips & Tricks

Check Your Internet Speed FAST!

There are many reliable (or fairly reliable) ways to check your Internet connection speed. Probably dozens of them.

The easiest way is to type Speedtest in the address bar of Chrome or Firefox and press Enter. You'll see some information and a "Run Speed Test" button.

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Now, my ISP told me recently that this particular test is not very accurate, but I think that's because it didn't say what he wanted it to say. He recommends Ocala Speed Test at . But has so many ads and extraneous stuff, it's getting awfully cluttered.

Then, just today,  we discovered our site of the week. It's owned by Netflix. Is that a good thing or bad thing? We don't know, but one thing for sure, they don't need to cover this site in ads, they just raise the price of your Netflix subscription. OK. Commentary out of the way...

The next time you want to check your Internet speed quickly and accurately, without any clutter, you won't find any cleaner, quicker way than by visiting

A picture is worth 1000 words or can launch a thousand ships? Anyway, we'll show you:

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What can I say? I can certainly read that. While that's only my download speed, it's what most of us want to see when we want to know how fast our connection is. But, if you want to see more details like your upload speed, no problem. Just click "Show more info".

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You'll see my download speed is 88 Mbps and my upload speed is 11 Mbps. And just for the record, Mbps is not the same as MBps. Mbps is "Megabits per second" not "Megabytes per second". So, what's the difference? We are thrilled you asked:

A Megabit is 1/8 as big as a Megabyte. This means that to download a 1 MB file in 1 second you would need a download speed  of 8 Mbps. Mbps means megabits per second - not megabytes per second.

But let's not get all caught up in this stuff. Today's site pick is FAST - and you can get there FAST by clicking this link

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Cloudeight InfoAve Premium - Essays , Rants, etc.

On Walmart and Bonnie: The Joys Of Growing Old

Getting old isn’t much fun, no matter what you hear from those who claim they’re happier being old than they were being young. Bull hockey I tells ya! That’s just someone trying to make their old age seem more tenable. It’s just pure nonsense, because I’m getting old and I know what goes on! It could be, though, that those who claim that being old is better than being young had an awful childhood or they made a lot of money later in life and now traverse the world in their own Lear jet surrounded by pretty young flight attendants.

But anyway, growing old has a way of creeping up on you so that sometimes you forget how old you are. But for me there’s a simple test, I just walk down the street and see how many people under 30 even notice I even exist. None. Zero percent. Nada. Zilch. That’s how many notice me.

It’s kind of like being the invisible man. Not always a bad thing.

When I was young I spent a lot of time chasing girls and carousing around – which, sadly, turned out to be a huge waste of time. But back then I thought I had plenty of time to waste. When I was 20 I figured I was good for another 50 years at least – 50 years seemed like such a long, long time. An eternity to a 20-year-old. Plenty of time to waste and still have plenty of time left do meaningful stuff!

Well those 50 years have come and gone really quickly and now it seems like just yesterday I was licking an ice cream cone with Bonnie. Bonnie was a girl that my buddies hooked me up with when I was 16 and deathly afraid of girls. You see, Bonnie had been around the block a few times. I hadn’t even gotten to the end of my driveway yet. It was a mismatch not made in heaven. She scared me to death.

So now I’m old, my youth withered up and caked like dry mud on an ancient lake bed. I know it, but I still can’t get into this being old stuff. My brain’s still 18 and that’s seems to be where it wants to stay. It’s like sitting in a house watching a great movie on TV while the house burns down around me. Everything is falling apart, but I still can’t get it into my head I’m an old coot. But that’s enough of that.

When I was young it took a lot to please me. I was not easily amused. I was always looking for something new to excite me. I needed thrills like skydiving or driving too fast or drinking too much, parties, hooliganism and stuff like that. But now I’m just the old decrepit shell of my former self…but that has its advantages...

Read the rest of this essay here.

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Remember, if you don't check your spam/junk folder every week or so, the mail provider will automatically delete mails that have been in the spam / junk folder more than 30 days. And no spam/junk filter is perfect, there will always be some good email that will end up in your spam folder - and it's up to you to make sure you check your spam/junk folder every week or so, just to make sure that there's no good email there.

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Cloudeight InfoAve Premium - Issue #797
Volume 16 Number 14
January 18, 2019

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